EchoLife HG532 Home Gateway User Guide
EchoLife HG532 Home Gateway User Guide
User Guide
V100R001
User Guide
Issue Date Part Number 03 2010-06-25 202147
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. Please feel free to contact our local office or company headquarters.
Other trademarks, product, service and company names mentioned are the property of their respective owners.
Notice
Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers. Thus the descriptions herein may not exactly match the product or its accessories you purchase. Huawei Technologies Co., Ltd reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation.
NO WARRANTY
THE CONTENTS OF THIS MANUAL ARE PROVIDED AS IS. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS.
Contents
1 Safety Precautions..................................................................................... 1 2 Connecting the Cables and Getting Started............................................ 4
2.1 Simple Connection .......................................................................................4 2.2 Connecting One Telephone ..........................................................................5 2.3 Connecting Multiple Telephones .................................................................5 2.4 Getting Started .............................................................................................6
5.5 Changing the IP Address Used for Logging In to the Web-Based Configuration Utility .........................................................................................15 5.6 Restoring Default Settings..........................................................................15
6 FAQs......................................................................................................... 17 7 Appendix.................................................................................................. 20
7.1 Indicators....................................................................................................20 7.2 Interfaces and Buttons................................................................................21 7.3 Default Settings..........................................................................................22 7.4 Technical Specifications.............................................................................22
ii
1 Safety Precautions
Thank you for purchasing the EchoLife HG532 Home Gateway (hereinafter referred to as the HG532). To use the device properly and safely, read these warnings and precautions carefully and strictly observe them during operation. Unless otherwise specified, the term "device" refers to the device and its accessories.
Basic Requirements
During storage, transportation, and operation of the device, keep it dry and prevent it from colliding with other objects. Do not dismantle the device. In case of any fault, contact an authorized service center for assistance or repair. Without authorization, no organization or individual can change the mechanical, safety, or performance design of the device. When using the device, observe all applicable laws and regulations and respect the legal rights of other people.
During thunderstorms, power off the device, and then remove all the cables connected to it to prevent it from getting damaged due to lightning strikes.
Accessory Requirements
Use only the accessories supplied or authorized by the device manufacturer. Otherwise, the performance of the device may get affected, the warranty for the device or the laws and regulations related to telecommunications terminals may become null and void, or an injury may occur. Do not use the power adapter if its cable is damaged. Otherwise, electric shocks or fires may occur. Ensure that the power adapter meets the specifications indicated on the device nameplate. Ensure that the power adapter meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and it is tested and approved according to national or local standards.
Safety of Children
Keep the device and its accessories out of the reach of children. Otherwise, they may damage the device and its accessories by mistake, or they may swallow the small components of the device, causing suffocation or other dangerous situations. 2
Maintenance
If the device is not used for a long time, power it off, and then remove all the cables connected to it. If any exception occurs, for example, if the device emits any smoke or unusual sound or smell, stop using the device immediately, power it off, remove all the cables connected to it, and then contact an authorized service center. Do not trample, pull, or overbend any cable. Otherwise, the cable may get damaged, causing malfunction of the device. Before cleaning the device, stop using it, power it off, and then remove all the cables connected to it. Use a clean, soft, and dry cloth to clean the device shell. Do not use any cleaning agent or spray to clean the device shell.
POWER
USB
LAN4
LAN3
LAN2
LAN1 RESET
ADSL
2. Power adapter
3. Computer
If the wireless network function is used on the HG532 for the network access, you do not need to connect the cables.
POWER
USB
LAN4
LAN3
LAN2
LAN1 RESET
ADSL
LINE 2
## ##
MODEM
2. Splitter 5. Telephone
3. Power adapter
### # ## ##
PHONE
POWER
USB
LAN4
LAN3
LAN2
LAN1 RESET
ADSL
LINE 2
## ##
MODEM
7 1
8 6 7
### # # # ##
PHONE
4. Computer 8. T connector
If you want to verify the PIN code of your SIM card, then do as follows:
Accessing the Network Through the Embedded PPP Dial-Up Software on the HG532
If you select this method for accessing the network, the HG532 starts to set up a dial-up connection automatically after the startup. You can access the network after you power on your computer. You do not need to install any special dial-up software on your computer or perform dial-up operations on your computer. To configure the HG532 and your computer for the network access, do as follows: Step 1 Step 2 Step 3 Verify the HG532 and the PC have connected properly, and the PC has obtained the IP address. Log in to the Web-based configuration utility of the HG532. Enable the embedded dial-up function. 1. In the navigation tree on the left of the Web-based configuration utility, choose Basic > WAN. 2. Select a PVC from the connection list. 3. Select Route from the Connection mode drop-down combo box. 4. Enter the VPI and VCI parameters that are provided by the network operator in the VPI/VCI text boxes. 5. Select PPPoE from the Connection type drop-down combo box. 6. Enter the user name and password that are provided by the network operator in the Username and Password text boxes, keep the default settings of other parameters. 7. Click Submit. After you complete the preceding settings, you can surf the Internet. You need to perform the preceding operations on a computer once only. The next time when you power on your computer, you can surf the Internet without any configuration.
Accessing the Network Through the PPP Dial-Up Software on Your Computer
If you select this method for accessing the network, you need to install and configure the dial-up software on your computer. In addition, you need to perform dial-up 8
operations on your computer upon each startup. To configure the HG532 and your computer for the network access, do as follows: Step 1 Set the working mode of the HG532 to Bridge. 1. In the navigation tree on the left of the Web-based configuration utility, choose Basic > WAN. 2. Select a PVC from the connection list. 3. Select Bridge from the Connection mode drop-down combo box. 4. Click Submit. Step 2 Install and configure the PPP dial-up software on your computer. The PPP dial-up software is pre-installed on certain computer operating systems. To create a dial-up connection, do as follows (taking the Windows XP operating system as an example): 1. Choose Start > All Programs > Accessories > Communications > Network Connections. 2. Click Create a new connection in Network Tasks to display the New Connection Wizard window, and then click Next. 3. Select Connect to the Internet, and then click Next. 4. Select Set up my connection manually, and then click Next. 5. Select Connect using a broadband connection that requires a user name and password, and then click Next. 6. Enter the name (as desired) of the dial-up connection in ISP Name, and then click Next. 7. Select Anyone's use or My use only, and then click Next. 8. Enter the user name and password provided by the network operator and used for the dial-up connection, and then click Next. 9. Select Add a shortcut to this connection to my desktop, and then click Finish. An icon for the dial-up connection is displayed on the desktop of your computer. You need to perform the preceding operations only once for creating a network connection. After the network connection is created, to access the network, double-click the icon for the dial-up connection, and then click Connect in the displayed dialog box.
4 Configuring Connection
the
Wireless
Network
If a wireless network adapter is installed on your computer, you can connect you computer to the HG532 through a wireless connection. The hardware installation methods and driver installation methods of wireless network adapters provided by different companies vary from each other. For details, see the installation guide provided by the wireless network adapter provider.
The WPS indicator of the HG532 becomes on from the blinking state, indicating that the HG532 is connected to your PC through the WLAN. This state lasts 300s. Then the WPS indicator turns off.
10
If the WPS indicator does not blink, it indicates that the WPS function cannot be enabled. Note that the WPS function can be used only when the wireless network function is enabled and the wireless network security mode of the WLAN is set to WPA-PSK or WPA2-PSK.
1. Choose Start > All Programs > Accessories > Communications > Network Connections. 2. In the Network Connections window, right-click Wireless Network Connection to display a shortcut menu, and then select View Available Wireless Networks from the shortcut menu. 3. In the Wireless Network Connection Properties dialog box, select Wireless Networks. 4. Select Use Windows to configure my wireless network settings. 5. Click View Wireless Networks. 6. In the Wireless Network Connection dialog box, select the WLAN with the same name that is configured in Step 1, and then click Connect in the lower right corner of the window. 7. In the displayed dialog box, enter the access password that is preset in Step 1, and then click Connect. After the password is authenticated, Connected is displayed in the upper right corner of the WLAN icon in the WLAN list, indicating that a wireless connection is set up between you PC and the HG532. 8. Close the Wireless Network Connection dialog box. 9. In the Wireless Network Connection Properties dialog box, click OK.
Step 5
Click Submit.
After you change the password successfully, the current page jumps to the page for logging in to the Web-based configuration utility. To log in to the Web-based configuration utility, enter the new password, and then click OK. If you forget the user name or password that has been changed, you can restore the default settings of the HG532 by pressing and holding the RESET button for over six seconds. Then, the user name and password that are used for logging in to the Web-based configuration utility are restored to default values. After you restore the default settings, however, your customized data is lost. Therefore, use this function with caution.
the
Wireless
You can quickly enable or disable the wireless network function by pressing the WLAN button on the HG532. To enable the wireless network function, press and hold the WLAN button for over one second, and then release the button. You can disable the wireless network function in the same way. The WLAN indicator shows whether the wireless network function is enabled. In addition, you can enable or disable the wireless network function through the Web-based configuration utility. To enable or disable the wireless network function, do as follows: Step 1 Step 2 Step 3 Step 4 Step 5 Log in to the Web-based configuration utility. In the navigation tree on the left, choose Basic > LAN. Choose the WLAN page. Select or not select Enable WLAN option button. Click Submit. You can refer to the state of the WLAN indicator to check whether the wireless network function is enabled. If the WLAN indicator is on, the wireless network function is enabled.
5.3 Changing the Wireless Network Name and the Access Password
To change the name and access password for the wireless network, do as follows (taking the authentication type WPA-PSK as an example): 13
Log in to the Web-based configuration utility. In the navigation tree on the left, choose Basic > LAN. Choose the WLAN page. Enter a wireless network name in the SSID text box. Select WPA-PSK from the Security drop-down combo box. Enter an access password in the WPA pre-shared key text box. Select TKIP from the WPA encryption drop-down combo box. Click Submit to save the settings.
Launch the WPS client software of the wireless network adapter of the computer. Perform operations based on the software user interface to display the interface of searching for the wireless network. Press the WPS button on the side panel of the HG532 within two minutes.
Step 3
The WPS indicator of the HG532 blinks in green, which indicates that the connection between the HG532 and the wireless network adapter is being set up through the WPS function. After a few seconds (normally 10s to 120s), the WPS indicator of the HG532 turns solid on in orange (this state lasts for 300s), which indicates that the connection between the HG532 and the wireless network adapter is set up successfully.
14
The WPS applications may vary with different types of wireless network adapters. For details about the configuration and operations of the WPS application, refer to the operation guide provided by the application provider.
5.5 Changing the IP Address Used for Logging In to the Web-Based Configuration Utility
To make the login IP address easy to remember, you can change the IP address after logging in to the Web-based configuration utility. To change the IP address, do as follows: Step 1 Step 2 Step 3 Step 4 Step 5 Log in to the Web-based configuration utility. In the navigation tree on the left, choose Basic > LAN. Choose the DHCP page. Enter a new IP address as desired in the IP address text box. Then, enter a subnet mask in Subnet mask. Click Submit. To log in to the Web-based configuration utility after you change the IP address successfully, you need to launch the Internet Explorer, and then enter the new IP address in the address bar. Ensure that the IP address of the computer is in the same network segment as that of the HG532 so that the computer can access the Web-based configuration utility.
You can quickly restore the default settings of the HG532 by pressing the RESET button on the rear panel. To restore the default settings, press and hold the RESET button for over six seconds after the HG532 is powered on, and then release the button. In addition, you can restore the default settings of the HG532 through the Web-based configuration utility. To restore the default settings through the Web-based configuration utility, do as follows: 15
Log in to the Web-based configuration utility. In the navigation tree on the left, choose Maintenance > Device. Choose the Reset page. Click the Restore Default Settings button.
After the preceding operations, the current page jumps to the login page. You can log in to the Web-based configuration utility by entering the default user name and password that are admin.
16
6 FAQs
How can I quickly enable or disable the wireless network function? Press and hold the WLAN button for over one second, and then release the button to enable or disable the wireless network function. The WLAN indicator shows whether the wireless network function is enabled. How can I quickly restore the default settings of the terminal? To restore the default settings, press and hold the RESET button on the rear panel for over six seconds after the HG532 is powered on, and then release the button. What can I do if I cannot access the Internet through the terminal? Step 1 Check whether the POWER indicator on the terminal is solid on. If the POWER indicator is off, perform further checks as follows: 1. Ensure that the terminal is turned on. 2. Ensure that electricity comes from the socket and that the power input from the socket meets the requirements described on the label of the terminal power adapter. If the voltage is unsteady, for example, if the voltage is too high or too low, do not use the terminal. Wait until the voltage restores to its normal level, and then use the terminal. 3. Ensure that the terminal is properly connected to the socket through the power adapter. If the POWER indicator is still off, contact an authorized maintenance center. Step 2 After powering on the terminal, wait for about three minutes. Then, check whether the ADSL indicator on the terminal is solid on. If the ADSL indicator blinks for a long time, perform further checks as follows: 1. Ensure that telephone lines are properly connected. Pay special attention to the connections between the telephone lines and the splitter. 2. Ensure that the terminal or telephone lines are far from the electric appliances that generate strong magnetic or electric fields. Replace telephone lines when necessary. If the ADSL indicator still blinks and does not turn solid on, contact your network operator. Step 3 Check whether the LAN indicator of the terminal is on. If the LAN indicator is off, perform further checks as follows: 17
1. Ensure that the network adapter of the computer is enabled. 2. Ensure that the network cable between the terminal and the computer is properly connected. Remove and then insert the network cable or replace the network cable when necessary. If the LAN indicator is still off, contact an authorized maintenance center. Step 4 Check whether the driver for the network adapter is properly installed. Take a computer that runs Windows XP as an example. To check whether the driver for the network adapter is installed, do as follows: 1. On the desktop, right-click My Computer, and then choose Manage. 2. In the navigation tree of the Computer Management window, choose Device Manager. 3. In the right pane of the Computer Management window, click Network adapters to view the information about the network adapter of the computer. If no network adapter is found or if a question mark (?) or an exclamation mark (!) is displayed next to the icon of the network adapter, you can infer that the driver for the network adapter is not properly installed. In this case, re-install the driver for the network adapter of the computer. Step 5 Ensure that you have entered the correct user name and user password that are required by the PPP dial-up software. The user name and the user password are provided by your network operator. Step 6 Check whether you can use the PPP dial-up software to dial successfully. If you cannot use the PPP dial-up software to dial successfully, perform further checks as follows: 1. Stop the PPP dial-up software and then power off the terminal. After five minutes, power on the terminal, and then use the PPP dial-up software to dial again. 2. Restore the default settings of the terminal. If the problem persists, contact your network operator. Step 7 Check whether the proxy server of the Web browser is correctly configured. Take the Internet Explorer installed on a computer that runs Windows XP as an example. To check whether the proxy server of the Web browser is correctly configured, do as follows: 1. 2. 3. 4. Launch the Internet Explorer. Choose Tools > Internet Options. In the Internet Options dialog box, click the Connections tab. In the Local Area Network (LAN) settings group box, click LAN Settings. 5. In the Proxy server group box of the Local Area Network (LAN) 18
Settings dialog box, ensure that the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). check box is cleared. Step 8 Try to access multiple Web sites to check whether the terminal can access these Web sites.
If the terminal still cannot access Web sites, contact your network service provider. What can I do if Web pages often cannot be displayed during Web page browsing and can be displayed after the terminal is restarted? Step 1 Ensure that the terminal and other devices, such as telephones or fax machines, are connected to telephone lines through a splitter. For details about how to install a splitter, see the related description in the manual. Step 2 Ensure that telephone lines are properly connected. If the telephone lines are improperly connected, the stability of the network connection is affected. Step 3 Check the positions of your terminal and your computer. Ensure that they are far from electric appliances, such as microwave ovens, refrigerators, or cordless telephones, that generate strong magnetic or electric fields.
If the problem persists, contact your service provider. What can I do if sometimes the terminal cannot access the Internet through a WLAN connection or if the WLAN connection is unsteady? Step 1 Check the positions of your terminal and your computer. Ensure that they are far from the electric appliances, such as microwave ovens, refrigerators, or cordless telephones, that generate strong magnetic or electric fields. Place your terminal in an open area. Although radio signals can pass through obstacles, the transmission effects of WLAN radio signals are affected if radio signals pass through too many obstacles, such as cement or wooden walls. Step 3 Place your computer close to your terminal. If your computer is far from your terminal, the effects of the WLAN are affected. Step 4 Step 5 Place your terminal and computer in another direction. Do not use your terminal to access the WLAN during thunderstorms.
Step 2
19
After a broadband terminal is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate? No. The terminal uses the frequency division multiplexing (FDM) and splitter technologies to separate voice signals from data signals. Although the two types of signals are transmitted through one telephone line, they are carried by different frequency bands. Therefore, they do not interfere with each other. In this case, you can make a telephone call and access the Internet simultaneously, without degrading call quality or lowering the Internet access rate.
7 Appendix
7.1 Indicators
Indicator POWER ADSL Status On Off Blinking On Off INTERNET Blinking On Description The HG532 is powered on. The HG532 is powered off. The HG532 is being activated. The HG532 is activated. The HG532 is powered off. Data is being transmitted. The dial-up operation through the embedded PPP dial-up function of the HG532 succeeded, but no data is being transmitted. The HG532 works in routing mode. The WAN connection is set up. No data is being transmitted. The HG532 is working in bridging mode or the dial-up operation through the embedded PPP dial-up function of the HG532 failed. The wireless network function is enabled. Data is being transmitted through the WLAN. The wireless network function is enabled. No data is being transmitted through the WLAN. The wireless network function is disabled. 20
Off
WLAN
Blinking On Off
Indicator WPS
Status Blinking
Description The HG532 is attempting to set up a wireless connection with a wireless client (such as a PC on which a wireless network adapter is installed) through the WPS function. This state lasts no more than 120s. A wireless connection is set up between the HG532 and a wireless client through the WPS function. This state lasts 300s. The WPS function is disabled. Data is being transmitted through the Ethernet interface. The Ethernet connection is set up. The Ethernet connection is not set up. Data is being transmitted on the USB port. The USB port is connected. The USB port is not connected.
On
ADSL WPS
It is used to connect to the MODEM interface on the splitter. It is used to set up a wireless connection between the HG532 and a wireless terminal easily and safely. 21
Description It is used to enable or disable wireless network function quickly. It is the power switch and is used to power on or power off the HG532.
Item Standards
Specification ADSL standards ITU G.992.1 (G.dmt) Annex A ITU G.992.2 (G.lite) ITU G.994.1 (G.hs) ANSI T1.413 Issue 2 ITU G.992.3 (G.dmt.bis) Annex A ITU G.992.5 Annex A 802.11b, 802.11g, 802.11n Maximum downlink rate: 8 Mbit/s Maximum uplink rate: 896 kbit/s Maximum downlink rate: 24 Mbit/s Maximum uplink rate: 1024 kbit/s 1 Mbit/s, 2 Mbit/s, 5.5 Mbit/s, and 11 Mbit/s 6 Mbit/s, 9 Mbit/s, 12 Mbit/s, 18 Mbit/s, 24 Mbit/s, 36 Mbit/s, 48 Mbit/s, 54 Mbit/s 6.5 Mbit/s, 13.0 Mbit/s, 13.5 Mbit/s, 19.5 Mbit/s, 26.0 Mbit/s, 27.0 Mbit/s, 39.0 Mbit/s, 40.5 Mbit/s, 52.0 Mbit/s, 54.0 Mbit/s, 58.5 Mbit/s, 65.0 Mbit/s, 78.0 Mbit/s, 81.0 Mbit/s, 104.0 Mbit/s, 108.0 Mbit/s, 117.0 Mbit/s, 121.5 Mbit/s, 130.0 Mbit/s, 135.0 Mbit/s, 162.0 Mbit/s, 216.0 Mbit/s, 243.0 Mbit/s, 270.0 Mbit/s, 300.0 Mbit/s
ADSL2 standard ADSL2+ standard WLAN standard DSL transmission rates G.dmt T1.413 G.992.5 (ADSL2+) Wireless transmission rates 802.11b 802.11g
802.11n
23
HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China www.huawei.com Part Number: 202147