MMT - JD

make my trip

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MMT - JD

make my trip

Uploaded by

jt7746991777

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

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About the Opportunity:

Role: Key Account Management

Designation: Intern

Location: Gurgaon

About Key Account Management

Key Account Management (KAM) is a strategic approach that recognizes the importance of
nurturing and growing high-value customer relationships. These key accounts are typically
the cornerstone of a company's revenue and profitability. The essence of KAM lies in its
customer-centric approach, where the focus is on understanding and fulfilling the unique
needs, preferences, and goals of each key account. It involves customer understanding,
strategic planning, performance measurement and relationship building along with
collaboration with various teams within the organization.

About the Role

In this role, you would have the end-to-end responsibility of driving growth for key accounts
(in hotels or corporate department) through regular engagement with the key decision
makers and leaders. This would involve sharing necessary business insights and
recommendations with key external stakeholders and ensuring a smooth execution of
agreed actionable by coordinating with internal cross-functional teams such as category,
revenue and marketing. You will be required to travel to partner relations for maintaining
connects and building strong relationship.

What will you be doing:

Account Management:
You will be responsible for connecting and engaging with the “C” level management of the
Hotels Chains/Corporate and driving sustainable performance of the account
Handling entire sales cycle from lead generation, preparing and giving business
presentations/ proposals to closing the final deal
Relationship Building:
Building long-term relationships with new accounts and maintaining strong relationships
with existing customers.
Engaging & retaining clients through regular connects and visits.
Collaborating with partners in the portfolio and providing expertise, metrics, analysis,
and recommendations based on the industry's best practices.

Collaboration:
Collaborate with cross-functional teams, including category and business teams, to
ensure partner needs are met and product offerings are aligned with partner
requirements.
Negotiation:
Networking, deal initiating, negotiation & closing deal with hotel/corporate partners.
Cross-selling across our Lines of Business to increase revenue.

Key Success Factors for the Role

Good communication and stakeholder management skills

Analytical mindset with the ability to synthesize complex data into actionable insights
Strong problem-solving skills

What will you get to experience

Innovative Culture

Impactful Work
Work with Industry Leaders

Fun and Inclusive Work Environment

About Us:
Nurtured from the seed of a single great idea - to empower the traveler - MakeMyTrip went
on to pioneer India’s online travel industry. Founded in the year 2000 by Deep Kalra,
MakeMyTrip has since transformed how India travels. One of our most memorable
moments has been to ring the bell at NASDAQ in 2010.

Post-merger with the Ibibio group in 2017, we created a stronger identity and traction for
our portfolio of brands (MakeMyTrip, Goibibo and redBus), increasing the pace of product
and technology innovations. Ranked amongst the LinkedIn Top 25 companies 2018, the
company is built on the values of Customer Focus, Commitment to Results and Continuous
Improvement. Intrinsically, we encourage our employees to be Curious, Creative & Caring
as they deliver impactful solutions for our customers. Today as clear market leaders in
India’s online travel space for air ticketing, hotel reservations and bus bookings, we foster
innovation to accelerate growth in these travel segments.

Our Core Values:

At Go-MMT, our vision is to make travel simple and fun for all, and our core values guide us
in making this possible. These core values can be seen in the projects that we undertake,
and the way in which we solve problems for our customers. They are a representation of
OUR BEING & OUR DOING.

At Go-MMT we believe that success lies in living our values of Being Caring, Curious and
Creative which enables us to deliver Customer Focus, Continuous Improvement and
Commitment to Results.

Our Leadership Behaviours:

We encourage you to know more about our organization by visiting our company website -
www.makemytrip.com, www.goibibo.com and www.redbus.in
Our focus has always been on delivering value to our customers and employees alike and we
truly believe that “Happy Employees Make Happy Customers”. If fast pace work environment
and learning opportunities excite you, then come and join us.