SOP-C for PH-III CCTV IP
Cameras
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SOP for Maintenance and Troubleshooting of
PH-III CCTV IP Cameras Line8B
DOCUMENT ID: DMRC/TELE/L8B/ CCTV IP Cameras/ SOP/03
REVISION NUMBER 0.0
EFFECTIVE DATE
STANDARD OPERATING PROCEDURE
TITLE: SOP-C for Maintenance and Troubleshooting of PH-III CCTV IP cameras at SIGNATURE/DATE
Line8B
Prepared by (Name, Design, Emp no) AMIT KUMAR
Design. ASE
Emp-No-18229
Reviewed by Devendra Kumar
SSE/Tele/L8B
Approved by
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PREREQUISITE AND SYSTEM INFO
1 The term CCTV abbreviated as Closed circuit Tele vision.
This system is for surveillance of DMRC premises.
2 In PH-III, we have generally four types of cameras:
a.) Fixed Box Cameras.
b.) Fixed Box with IR Module Cameras.
c.) PAN tilts Zoom (PTZ) Cameras.
d.) DOME Cameras.
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TER system Layout
NVR 1 (10.129.55.100) Storage for the primary recording
NVR 2 (10.129.55.101) Storage for the secondary recording
Work Station Server (SCR) For SCR MMI
Work Station Server (PCR) For PCR MMI
Work Station Server (PSB) For PSB MMI
Switch (Layer 3)
Switch (Layer 3)
Patch Panel
Patch Panel
ODF
ODF
Field System Layout
All the cameras via CAT-5/6 cable are
brought to their respective switch racks
Electrical signal gets converted into optical signal
by Pluggable SFP device present in L2 SWITCH
2(one for redundancy) optical fibers from
NVR-
each L2 switch rack are terminated at PATCH SWITCH 01/02,work
ODF(TER) PORT
ODF located at CCTV SYSTEM RACK PANEL (LAYER 3) station
server
inside TER
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PROCESS-1: Time Synchronization of Particular camera.
NOTE: If you try to change date and time or synch it’s time to PC
or set Central system IP then it shows an error that recording
should be stop for that camera, so its process as follows:
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Step1: Open configuration manager and click on that camera.
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Step2: Click on Recording and then click on Recording Scheduler.
Step3: Stop Recording.
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Step4: Access Camera through Browser and click on configuration and
then click on General.
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Step5: Click on date and Time.
Step6: Synch this camera to PC or/and also Insert IP of Central server
and click on set.
Step7: Then Start the recording from configuration manager, follow
step 1, 2 and 3.
…………………………………END……………………………………
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NOTE: If IP of two or more cameras is having same IP then IP
conflict will arises and cameras View and recording will get
stopped. IP Setting will be done by using Configuration Manager
installed on SCR workstation.
STEP1: Check its Ping for around 5-10 mins.
Case1: if found some RTO (request time out) in pinging then
(i) We can replace its connector at both ends.
(ii) We can replace I/O connector at Patch panel or camera end or
both.
Case2: If all ping found smooth without any RTO then
(i) Try with Firmware updating.
(ii)Lastly check with spare camera.
Step2: Check its time with Sub master clock.
Case1: if found mismatch then
(i) Follow Time Synchronization Procedure from its SOP.
Case1: if found no mismatch then
(i) Try with Firmware updating.
(ii)Lastly check with spare camera.