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Salesforce Admin 20 Basic Interview QA Cuuoiy

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77 views5 pages

Salesforce Admin 20 Basic Interview QA Cuuoiy

Hi this is about salesforce and new curvv

Uploaded by

swaraj
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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SFDC TELUGU(తెలుగు) Salesforce Admin | Interview Questions (Basics Level)

1. What is Salesforce?
Salesforce is a cloud-based customer relationship
management (CRM) platform that provides a suite of tools and
services to help businesses manage their customer data, sales
processes, and marketing activities.

2. What is a Profile in Salesforce?


A profile is a collection of settings and permissions that
define what a user can and cannot do in Salesforce. Profiles
control access to objects, fields, and other data within the
system.

3. What is a Role in Salesforce?


A role is a hierarchical structure that defines the levels of
access and visibility that a user has in Salesforce. It determines
which records a user can view, edit, or delete based on their
position in the organization.

4. What is a Record Type in Salesforce?


A record type is a way of categorizing records within an
object in Salesforce. It allows you to define different page
layouts, picklist values, and other settings for different types of
records.

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SFDC TELUGU(తెలుగు) Salesforce Admin | Interview Questions (Basics Level)

5. What is a Workflow in Salesforce?


A workflow is an automated process that executes a series
of actions based on a set of criteria. Workflows can be used to
automate repetitive tasks and to streamline business processes.

6. What is a Report in Salesforce?


A report is a visual representation of data in Salesforce. Reports
can be used to analyze and summarize data in a variety of ways,
including charts, tables, and graphs.

7. What is a Dashboard in Salesforce?


A dashboard is a visual representation of key metrics and
performance indicators in Salesforce. Dashboards can be used to
monitor and track progress towards specific goals and objectives.

8. How do you create a custom object in


Salesforce?
To create a custom object in Salesforce, you would navigate
to the Setup menu, select Object Manager, and then click the
New Custom Object button. From there, you would define the
object's fields, relationships, and other properties.

9. How do you create a validation rule in


Salesforce?
To create a validation rule in Salesforce, you would navigate
to the Object Manager, select the object for which you want to
create the rule, and then click on the Validation Rules tab. From
there, you would define the rule criteria and specify the actions to
be taken when the rule is triggered.

10. How do you deploy changes from one


Salesforce environment to another?
Changes can be deployed from one Salesforce environment
to another using a variety of tools, including change sets, the
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SFDC TELUGU(తెలుగు) Salesforce Admin | Interview Questions (Basics Level)

Salesforce CLI, or third-party deployment tools like Gearset. The


specific method used will depend on the type of changes being
deployed and the complexity of the deployment.

11. What is the difference between a


Lookup Relationship and a Master-Detail
Relationship?
A Lookup Relationship is a type of relationship between two
objects in which one object has a field that references the ID of a
record in another object. It creates a loose association between
two objects. A Master-Detail Relationship is a type of relationship
in which one object is considered the master and the other object
is considered the detail. It creates a stronger association between
two objects, and the detail record cannot exist without the master
record.

12. What is a Queue in Salesforce?


A Queue is a shared container that can be used to manage
ownership and access to records in Salesforce. It allows multiple
users to collaborate on a set of records and to assign work to
other users based on defined criteria.

13. What is a Chatter in Salesforce?


Chatter is a collaboration tool in Salesforce that allows users
to share files, post updates, and communicate with each other in
real-time. It also provides a social network-like interface for users
to connect with each other and share information.

14. How do you create a workflow rule in


Salesforce?
To create a workflow rule in Salesforce, you would navigate
to the Object Manager, select the object for which you want to
create the rule, and then click on the Workflow Rules tab. From
there, you would define the rule criteria and specify the actions to
be taken when the rule is triggered.

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SFDC TELUGU(తెలుగు) Salesforce Admin | Interview Questions (Basics Level)

15. What is a Sandbox in Salesforce?


A Sandbox is a copy of a Salesforce production environment
that can be used for testing, development, and training purposes.
It allows users to make changes to the system without affecting
the production environment.

16. What is Apex in Salesforce?


Apex is a proprietary programming language used by
Salesforce to develop custom business logic and applications. It is
similar to Java and is used to extend the functionality of the
Salesforce platform.

17. What is a Community in Salesforce?


A Community is a way to extend the Salesforce platform to
external users, such as customers, partners, or employees. It
allows users to access specific data and features in the system
based on their role and permissions.

18. How do you create a Visualforce page in


Salesforce?
To create a Visualforce page in Salesforce, you would
navigate to the Visualforce Pages section in the Setup menu, and
then click on the New button. From there, you would define the
page layout and add components, such as fields and buttons.

19. What is the Salesforce AppExchange?


The Salesforce AppExchange is a marketplace for third-party
applications that integrate with the Salesforce platform. It allows
users to extend the functionality of the system and to customize
it to meet their specific business needs.

20. How do you grant access to a user in


Salesforce?
Access can be granted to a user in Salesforce by assigning
them to a profile or a permission set. Profiles control the overall
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SFDC TELUGU(తెలుగు) Salesforce Admin | Interview Questions (Basics Level)

access and permissions for a user, while permission sets allow for
more granular control of specific features and objects in the
system

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