Analysis On Life Insurance Corproration of India (Lic)
Analysis On Life Insurance Corproration of India (Lic)
ON
2022-2024
I
DECLARATION
SANJEEVANI
27642205112
II
ACKNOWLEDGEMENT
III
INDEX
SR. NO CHAPTER SUB-TOPIC PAGE NO.
1. Introduction 1.1 LIC 1-7
1.2 History
2. Vision& Mission 2.1Vision 8-11
of company 2.2 Mission
2.3 Objectives
2.4 Roles
IV
CHAPTER – 1
INTRODUCTION
1. INTRODUCTION
1.1 LIFE INSURANCE COPORATION OF INDIA
Life Insurance Corporation of India, is one of the largest and most trusted
insurance companies in India. With a rich heritage of over six decades, LIC
has emerged as a reliable provider of various life insurance products and
financial services. Established in 1956 with the nationalization of insurance
sector in India, LIC has played a significant role in promoting life insurance
as a key financial instrument for individuals and families. Its primary
objective is to offer protection, savings, and investment solutions to
policyholders, ensuring financial security and peace of mind. LIC is known
for its strong commitment to customer satisfaction, professionalism, and
integrity. The company has a widespread network of branches and agents
across the country, making its services easily accessible to customers and
ensuring personalized assistance and support. LIC's customer-centric
approach and emphasis on strong corporate governance have earned it the
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trust and confidence of millions of individuals and businesses. Apart from
life insurance, LIC also offers a wide range of plans catering to different
needs and goals of policyholders. These include pension plans, health
insurance plans, child plans, and more. The company continuously
innovates its product portfolio to align with the changing requirements and
preferences of its customers. Over the years, LIC has achieved numerous
milestones and accolades, further establishing its position as a market
leader. It has consistently delivered long-term financial security to
policyholders and contributed to the economic growth of the nation.
2
LIC's motto is "Yogakshemam Vahamyaham", which means "Your welfare
is our responsibility “in Sanskrit taken from Bhagavad Gita.
LIC MOTTO
One of the first Indian companies to use information technology for
company operations and policy servicing was LIC. Beginning in 1964,
microprocessor-based computers gradually replaced the unit record
machines that were first introduced in the late 1950s. In the 1980s,
computers were also installed in Branch and Divisional Offices for Back
Office functions. Standard computer packages for Ordinary and Salary
Savings Scheme (SSS) Policies were created and put into use in the 1990s.
Over the years, we have been updating our systems with appropriate and
pertinent technologies. LIC of India currently offers touchpoints services
to consumers in 74 Customer Zones (CZEEs) located throughout the
nation. These CZEEs operate in shifts in various areas to provide
policyholders with services. Candidates can proceed further for more
details about LIC Of India, about LIC Company, information about LIC of
India, about LIC Of India Zonal Office, and about Life Insurance
Company.
3
1.1.1 DIGITALIZATION
4
1.1.2 VARIOUS INSURANCE PLAN
• Endowment plans
• Bima Jyoti
• Bachat Plus
• New Endowment Plan
• New Jeevan Anand
• New Bima Bachat
• Single Premium Endowment Plan
• Jeevan Lakshya
• Jeevan Labh
• Aadhaar Stambh
• Aadhaar Shila
• Whole life plans
• Jeevan Umang
• Term assurance plans
• Jeevan Amar
• Tech Term
• Money back plans
• New Money Back Plan – 20 years
• New Money Back Plan – 25 years
• Jeevan Umang
• New Children’s Money Back Plan
• Jeevan Tarun
• Jeevan Shiromani
• Bima Shree
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1.2 HISTORY
The Oriental Life Insurance Company, the first company in India to offer
life insurance coverage, was established in Kolkata in 1818 by Bipin Das
Gupta. Its primary target market was India. Surendranath Tagore had
founded Hindustan Insurance Society in the same time period, which later
became the Life Insurance Corporation. The Bombay Mutual Life
Assurance Society was formed in 1870, almost half a century later. It was
the first native insurance provider of Western India. Here is a brief
overview of its history:
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- 1956-2000: LIC played a significant role in spreading life insurance
coverage across India, particularly in rural and economically
underprivileged areas. It established branch offices in various cities and
towns, bringing life insurance services closer to people.
- 1972: LIC Act Amendment: This amendment granted LIC the power
to expand into other areas of insurance, including general insurance, group
insurance, and pension plans.
The LIC announced it would open its IPO to the public on 4 May
2022, and the process would be concluded on May 9. Through this IPO,
the Government of India is now aiming to raise ₹21,000 crore, as opposed
to raising between ₹65,000 crore to ₹70,000 crore by diluting the 5% equity
earlier. As per the IPO price band for 3.5% stakes for ₹21,000 crore, the
valuation comes to around ₹6 lakh crore.
7
CHAPTER – 2
2.1 VISION
"A trans-nationally competitive financial conglomerate of
significance to societies and Pride of India."
2.2 MISSION
"Ensure and enhance the quality of life of people through
financial security by providing products and services of aspired
attributes with competitive returns, and by rendering resources for
economic development."
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effectively. By offering various life insurance policies, LIC aims to ensure
that policyholders have a sense of security and peace of mind, knowing that
their loved ones will be financially protected in case of any. LIC also has
a mission statement that defines its purpose and goals. The mission of LIC
is to ensure and enhance the quality of life of people through financial
security by providing products and services of aspired attributes with
competitive returns, and by rendering resources for economic
development¹³. This means that LIC wants to offer its customers the best
possible solutions for their life insurance and investment needs, and also
support the growth and progress of the country. LIC has been fulfilling its
vision and mission since its inception in 1956, when it was formed by
merging 245 insurance companies and provident societies⁴. LIC is the
largest life insurance company in India, with an asset value of over
2,529,390 crores⁴. It has a wide network of branches, agents, and partners
across the country and abroad. LIC offers a variety of products and
services, such as term insurance, endowment plans, pension plans, health
insurance, micro insurance, group schemes, rural plans, etc. LIC also
invests in various sectors of the economy, such as infrastructure, housing,
education, agriculture, etc. LIC has been recognized as one of the most
trusted brands in India, and has won several awards and accolades for its
performance and social responsibility. LIC is committed to serving its
customers with honesty, integrity, and excellence.
2.3 OBJECTIVES
• The primary objective of the LIC of India is to spread the
importance of life insurance among the rural areas and to the people
belonging to the socially and economically backward classes. The
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company functions with a view to provide such individuals with financial
assistance against death at a reasonable cost.
• The company aims to cater to the diverse life insurance needs of
the community depending on the changing social and economic
environment.
• The main objective of the LIC of India is to safeguard the interests
of the life insurers as well as act as a trustee in their individual and
collective capacities.
• To maximize the ability of savings by providing a wide variety of
life insurance products to choose from.
• The Life Insurance Corporation of India fully encourages the
participation and involvement of its employees and LIC agents so that they
work towards attaining the objectives of the company.
• Spread Life Insurance widely and in particular to the rural areas
and to the socially and economically backward classes with a view to
reaching all insurable persons in the country and providing them adequate
financial cover against death at a reasonable cost.
• Maximize mobilization of people's savings by making insurance-
linked savings adequately attractive.
• Bear in mind, in the investment of funds, the primary obligation to
its policyholders, whose money it holds in trust, without losing sight of the
interest of the community as a whole; the funds to be deployed to the best
advantage of the investors as well as the community as a whole, keeping in
view national priorities and obligations of attractive return.
• Conduct business with utmost economy and with the full
realization that the moneys belong to the policyholders.
• Act as trustees of the insured public in their individual and
collective capacities.
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• Meet the various life insurance needs of the community that would
arise in the changing social and economic environment.
• Involve all people working in the Corporation to the best of their
capability in furthering the interests of the insured public by providing
efficient service with courtesy.
• Promote amongst all agents and employees of the Corporation a
sense of participation, pride and job satisfaction through discharge of their
duties with dedication towards achievement of Corporate Objective.
2.4 ROLES
• Supporting Government initiatives: LIC also supports government
initiatives like Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and
Pradhan Mantri Suraksha Bima Yojana (PMSBY) by providing coverage
to eligible beneficiaries.
• Investment in infrastructure: LIC invests in various infrastructure
and development projects, which help in the economic growth of the
country.
• Creating job opportunities: LIC provides employment
opportunities to thousands of Indians through its various branches across
the country.
• Supporting the rural economy: LIC plays a crucial role in
supporting the rural economy through its micro-insurance products, which
provide coverage to farmers and rural communities.
• Contribution to the GDP: LIC’s contribution to the Gross Domestic
Product (GDP) of India is significant, as it is one of the largest insurance
providers in the country.
• Loan Provider: Provides various loans like direct loans to
industries, housing loans, and loans to various national projects at
reasonable interest rates.
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CHAPTER – 3
BOARD OF DIRECTORS
3 BOARD OF DIRECTORS
3.1 CHAIRPERSON
He replaced M R Kumar, who completed his term on March 13, 2023. The
government on Friday appointed Siddhartha Mohanty as the Chairperson
of the Life Insurance Corporation of India (LIC) till June 29, 2024.Shri
Siddhartha Mohanty took charge as Managing Director of LIC of India on
1st February, 2021. Shri Mohanty started his career as a direct recruit
officer with LIC of India in 1985 and worked in different capacities in
various departments giving him exposure to multi-dimensional experience
especially in the field of Marketing, HR, Investments, Legal and Personnel.
Prior to taking charge as Managing Director of LIC, he was Managing
Director & Chief Executive Officer of LIC Housing Finance Limited (LIC
HFL), one of the largest housing finance companies in India. He was also
LIC HFL’s Chief Operating Officer. Before joining LIC HFL, he was
Executive Director-Legal with LIC of India. He has also headed few
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Divisions in the capacity of Senior Divisional Manager in-charge,
spearheading the Divisions to successfully achieve the business target. Shri
Mohanty is an MA and holds a Degree in Law. Other qualifications include
post-graduation in Business Management and Licentiate from the
Insurance Institute of India. His innovative style of working, strong
analytical ability, strategic thinking and capability to arrive at simple
solutions for complex problems have resulted in success in each of his
assignments. He has a broad understanding of the landscape of the industry
which helps him to draw unique strategies.
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in the Ministry of Finance, Government of India as Deputy Secretary /
Director in the Department of Investment and Public Asset Management
and the Department of Expenditure and as Joint Secretary in the
Department of Financial Services. He is currently on the Board of Export-
Import Bank of India and holds additional charge of Chairman, NABARD.
He is an alumnus of Delhi University and XLRI-Xavier School of
Management, Jamshedpur.
14
Shri. M. Jagannath
15
of Insurance and Risk Management (IIRM), Hyderabad. He is an Associate
of the Insurance Institute of India, Mumbai.
Shri Tablesh Pandey has taken charge as Managing Director on 01st April,
2023. Shri Tablesh Pandey is a Bachelor of Technology in Agricultural
Engineering. He is a qualified Associate Member of Actuarial Society of
India. He joined LIC in 1988 as a Direct Recruit Officer. He has a vast
experience in Insurance Sector and related fields. He previously served in
position such as Regional Manager (Information Technology) in Bhopal,
Patna & Chennai. He has held various positions such as Chief (Actuarial),
Chief (P&GS) and Executive Director (Investment-MID Office). Prior to
taking charge as Managing Director, he was Executive Director (ERM) and
Chief Risk Officer of the Corporation. His hobbies are reading, listening
music. He is associated with Heartfulness Meditation and he is also a
certified trainer of Heartfulness. He also loves meeting the people and
sharing his experiences.
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Shri. Sat pal bhanoo
Shri Sat Pal Bhanoo joined Life Insurance Corporation of India as Assistant
Administrative Officer in October 1988. He holds a Bachelor’s Degree in
History (Honors) from Himachal Pradesh University, Shimla. Shri Sat Pal
Bhanoo was Zonal Manager (In- Charge) of Central Zone, Bhopal before
taking charge as Manging Director of the Corporation. He held various
other prominent positions in the Corporation such as Sr. Divisional
Managers of Bangalore-I & Shimla Divisions; Regional Manager (Micro
Insurance), Regional Manager (Corporate Communications), Regional
Manager (Personnel &Industrial Relations) of Northern Zone, New Delhi
and Additional Director, Zonal Training Centre, Bhopal. He was also Chief
(Mktg./Senior Business Associate), in Central Office Shri Sat Pal Bhanoo
considers Human Resources Development as the key factor in development
of the Organization and likes to meet people to motivate them to contribute
the best to the Corporation and to achieve higher goals in life.
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Shri. R. Doraiswamy
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3.5 INDEPENDENT DIRECTORS
19
Prof. Anil Kumar
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Smt. Anjuly Chib Duggal
Smt Anjuly Chib Duggal holds a master’s degree in arts from Punjab
University. Smt Duggal is retired Indian Administrative Service officer
from the Punjab cadre (batch of 1981). Previously, Smt. Duggal has
worked, amongst other positions and areas, as Secretary in the Department
of Financial Services, Ministry of Finance, and as Secretary in the Ministry
of Corporate Affairs, Government of India. Smt. Duggal has also served as
Director on the boards of Reserve Bank of India and State Bank of India.
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from the University of Birmingham. Previously, he was, amongst others,
Whole-time member of SEBI and was also Executive Director of Reserve
Bank of India and has numerous years of experience in the financial and
Securities sector.
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Dr. Parthasarathy holds a bachelor’s degree in commerce from
Gujarat University, a fellow member of the Institute of Chartered
Accountants of India and a member of the Institute of Chartered
Accountants in England and Wales. He has also done Advance
Management Program from Harvard Business School. Previously, Dr.
Parthasarathy was also the group Chief Financial Officer and group Chief
Information Officer of the Mahindra Group.
Shri Muthu Raju Paravasa Raju Vijay Kumar (M. P. Vijay Kumar) is
a Chartered Accountant, Cost Accountant and Company Secretary. He is
presently Executive Director and Group Chief Financial Officer at Sify
Technologies Limited, a company listed at Nasdaq. Shri Vijay Kumar is an
Independent Director on the boards of, amongst others, Geo jit Financial
Services Limited and Heritage Foods Limited. Shri Vijay Kumar is also a
member of the IFRS Interpretation Committee of International Accounting
Standards Board, member of IFRS Advisory Council, London and a fellow
of the Institute of Directors.
23
Shri. Sanjeev Nautiyal
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CHAPTER -4
ANALYSIS OF COMPANY (2021-2022)
4.1 COMMON SIZE STATEMENT ANALYSIS OF
BALANCE SHEET OF LIC
BALANCE SHEET Mar-21 Mar-22 Mar-23 %of 2021 %of 2022 %of 2023
25
4.2 COMMON SIZE STATEMENT OF PROFIT &
LOSS ACCOUNT
PROFIT & LOSS ACCOUNT Mar-21 Mar-22 Mar-23 % change of 2021 % change of 2022 %change of 2023
INCOME
REVENUE FROM OPERATIONS [GROSS] 4,02,844.34 4,27,419.21 4,74,004.61 100.00% 100.00% 100.00%
Less: Excise/Sevice Tax/Other Levies 0 0 0 0.00% 0.00% 0.00%
REVENUE FROM OPERATIONS [NET] 4,02,844.34 4,27,419.21 4,74,004.61 100.00% 100.00% 100.00%
TOTAL OPERATING REVENUES 6,81,628.48 7,20,514.89 7,81,542.56 169.20% 168.57% 164.88%
Other Income 599.5 788.9 7,660.84 0.15% 0.18% 1.62%
TOTAL REVENUE 6,82,227.98 7,21,303.80 7,89,203.40 169.35% 168.76% 166.50%
EXPENSES 0.00% 0.00% 0.00%
Cost Of Materials Consumed 0 0 0 0.00% 0.00% 0.00%
Purchase Of Stock-In Trade 0 0 0 0.00% 0.00% 0.00%
Operating And Direct Expenses 0 0 0 0.00% 0.00% 0.00%
Changes In Inventories Of FG, WIP And Stock-In Trade 0 0 0 0.00% 0.00% 0.00%
Employee Benefit Expenses 26,755.18 30,310.58 40,093.90 6.64% 7.09% 8.46%
Finance Costs 112.49 85.31 75.99 0.03% 0.02% 0.02%
Depreciation And Amortisation Expenses 412.9 433.36 464.93 0.10% 0.10% 0.10%
Other Expenses 6,39,048.58 6,86,076.09 7,17,961.00 158.63% 160.52% 151.47%
TOTAL EXPENSES 6,71,330.32 7,07,527.36 7,45,691.22 166.65% 165.53% 157.32%
PROFIT/LOSS BEFORE EXCEPTIONAL, EXTRAORDINARY ITEMS AND TAX10,897.66 13,776.44 43,512.18 2.71% 3.22% 9.18%
Exceptional Items 0 0 0 0.00% 0.00% 0.00%
PROFIT/LOSS BEFORE TAX 10,897.66 13,776.44 43,512.18 2.71% 3.22% 9.18%
TAX EXPENSES-CONTINUED OPERATIONS 0.00% 0.00% 0.00%
Current Tax 7,993.97 7,902.23 5,302.24 1.98% 1.85% 1.12%
Less: MAT Credit Entitlement 0 0 0 0.00% 0.00% 0.00%
Deferred Tax 0 0 0 0.00% 0.00% 0.00%
Tax For Earlier Years 0 0 0 0.00% 0.00% 0.00%
TOTAL TAX EXPENSES 7,993.97 7,902.23 5,302.24 1.98% 1.85% 1.12%
PROFIT/LOSS AFTER TAX AND BEFORE EXTRAORDINARY ITEMS 2,903.69 5,874.21 38,209.94 0.72% 1.37% 8.06%
PROFIT/LOSS FROM CONTINUING OPERATIONS 2,900.57 4,043.12 36,397.39 0.72% 0.95% 7.68%
PROFIT/LOSS FOR THE PERIOD 2,900.57 4,043.12 36,397.39 0.72% 0.95% 7.68%
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4.3 CASH FLOW STATEMENT
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CHAPTER - 5
SWOT ANALYSIS
This is a great tool for identifying where the business is doing well,
where it is failing, developing countermeasures, and determining how the
business can grow.
5.1 STRENGTHS
The unique skills of a company that gives it an edge in gaining more
market share, attracting more customers, and maximizing profits are
known as its strengths. The following are LIC’s strengths:
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• Brand Image: In India, the LIC brand has a good
reputation. Yogakshemam Mahamyaham, which translates to “welfare for
all,” is the company’s slogan. In 2015, the Economic Times Brand Equity
Survey named LIC as India’s most trustworthy insurance provider.
• Asset Base: LIC has over USD 150 billion in assets
and is India’s largest investor, giving it significant clout in the Indian
financial system.
• Agent Network: LIC has a nationwide agent network
of 1,337,064 individual agents, 242 corporate agents, 89 referral agents, 98
brokers, and 42 banks, reaching every corner of India.
• International Subsidiary: LIC has a robust subsidiary
network that includes LIC Housing Finance Limited, LIC Cards Services
Limited, LIC Nomura Mutual Fund, LIC (Nepal) Ltd, LIC (Lanka) Ltd,
LIC (International), BSC, and LIC (Nepal) Ltd. (C).
• Various Services: A customer portal in LIC offers
various services to customers who can save time and even buy policies
online. Customers can now calculate premium, bonus amount, tax
calculation, check the status of their policy, calculate loan amount,
download form and pay premium online.
• Brand Reputation: The company has built a strong
brand reputation that offers a wide variety, transparency, and convenience
to its customers. So, if you also want to build & promote a positive brand
image, enrol in our online reputation management course to become an
expert in it.
• Financial Position: LIC’s high renewal rates provide
a clear view of future business and offer excellent profitability. It uses a
capital-efficient model with low operating costs. LIC is the largest
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insurance provider in India, with a market share of above 66.2% in new
business premium.
• The company offers participating insurance products
and non-participating products like unit-linked insurance products, saving
insurance products, term insurance products, health insurance, and annuity
& pension products.
• LIC has a history of over 65 years and is owned by
the Government of India.
• As of December 2021, LIC had an AUM of Rs 40.1
lakh crore, which is 17.0% of India’s GDP.
• LIC is ranked fifth globally by life insurance GWP
and 10th globally in terms of total assets.
• The company has delivered good profit growth of
71.6% CAGR over the last five years.
5.2 WEAKNESS
• Organizational Culture: Because LIC is so closely
associated with the government, it has a very loose and leisurely work
culture. This is a flaw in comparison to current private insurance firms that
are strategic thinkers.
• Poor Advertising Strategy: LIC spends less money on
advertising than commercial suppliers, which is evident in the quality of
the ads it distributes.
• Too Many Restrictions: Because LIC is a
government-owned firm, it is subject to a slew of regulations and is
constantly beset by bureaucratic hurdles. This slows down decision-
making at LIC.
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• Overworked: LIC employs a significant number of
people, the majority of whom operate from their own offices. The
organization frequently faces difficulties in paying workers’ salaries and
resolving concerns.
• Often Slow to Respond to Changing Needs: A lot of
customers nowadays doubt their policies & insurances and LIC has been
unable to serve them on time.
• Privacy issues: A lot of customers nowadays have
privacy issues regarding whether to invest in such policies or not so this
can be one of the weaknesses that LIC could face.
• LIC has delivered a poor sales growth of 8.37% over
the past five years.
• LIC has been strongly associated with the
government and thus follows a very slack and slow-paced work culture.
• In comparison to its private counterparts, LIC does
not spend too much on advertisement and this shows in the quality of ads
that they release.
• The Company has a lot of restriction imposed on it
being a government entity and there are always red tape challenges
5.3 OPPORTUNITIES
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and knowledge of it is now higher than it was previously. This gives labour-
intensive suppliers like LIC the option to save money by substituting
people with technology.
• Shift From Protection to Prevention: There is a
general trend toward risk prevention rather than risk mitigation, which
indicates that insurance companies should concentrate on risk prevention
rather than risk mitigation.
• Social Media: Huge organizations are leveraging such
tools to stay relevant and are seeking specialists for the same, so if you are
interested in the field, check out our social media marketing course to get
started.
• Lower Cost: LIC shifted to digital distribution as the
market changed and competition increased. These changes have resulted in
a significant decrease in the average cost of distribution services.
• The Indian insurance market is expected to grow at a
CAGR of 15% over the next five years 2.
• The Indian government’s focus on financial inclusion
and social security will drive growth in the life insurance sector.
5.4 THREATS
• Competition: Since insurance was privatized, LIC has
lost its lustre and now confronts intense competition from private insurance
businesses that have given the industry a new lease on life.
• Changes in Government: Because fiscal and
monetary policies vary with each new government, tactics must be altered
correspondingly. This results in a slew of issues.
• Technology: Nowadays, most financial service
providers use online banking and financial brokerage services to make
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technology an intrinsic element of their business. The LIC, on the other
hand, still has a lot of catching up to do in terms of technology.
• New Comers: Several new players have entered the
market and are gaining market share by taking market share from existing
companies. LIC is at risk because these new entrants could steal its
customers.
• The entry of new players in the market.
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CHAPTER- 6
CONCLUSION
6. CONCLUSION
Life Insurance Corporation of India (LIC) is the largest insurance
provider company in India, with a market share of above 66.2% in new
business premium. The company offers participating insurance products
and non-participating products like unit-linked insurance products, saving
insurance products, term insurance products, health insurance, and annuity
& pension products. LIC is owned by the Government of India and has a
history of over 65 years.
LIC is ranked fifth globally by life insurance GWP and 10th globally
in terms of total assets. It has a market share of above 61.6% in terms of
premiums, 61.4% in New Business Premium, 71.8% in a number of
individual policies issued, and 88.8% in a number of group policies issued
for FY2022.
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Here are some ratios for LIC:
Ratio Value
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6.1 BIBLIOGRAPHY
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money/.
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(12) https://licindia.in/insurance-plan.
(13)https://licindia.in/.
(14) https://www.lic24.in/lic-policy-status/.
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