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Colgate Palmolive Sustainability and Social Impact Final Report 2023

Strategic management

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0% found this document useful (0 votes)
348 views51 pages

Colgate Palmolive Sustainability and Social Impact Final Report 2023

Strategic management

Uploaded by

The Red Eagle
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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2023 Sustainability & Social Impact Report

THE
POWER OF
WE Reimagining a healthier future for all people,
their pets and our planet.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 01

About This Report Introduction


03 About Colgate-Palmolive
04 Letter from Noel Wallace, Chairman, President and CEO
We recognize that transparency is important, and thus, this report provides For inquiries, please visit Colgate’s Consumer Affairs site.
05 Letter from Ann Tracy, Chief Sustainability Officer
sustainability information relevant to a broad range of stakeholders. We obtain
06 2025 Sustainability & Social Impact Strategy

CONTENTS
third-party verification for certain of our environmental and social KPIs. Our reports aligned with the Task Force on Climate-related
07 2023 Sustainability & Social Impact Highlights
Financial Disclosures Report (TCFD) recommendations and
Unless otherwise indicated, this report includes environmental, health and to the Sustainability Accounting Standards Board (SASB) 09 UN Sustainable Development Goals
safety (EHS) data from 100% of our manufacturing sites and technology standards are available on our website.
centers around the world, but does not include data from contract Sustainability Management
manufacturers.(1) Certain information relates to our broader value chain. 13 Materiality Approach
Supplier Responsible Sourcing Assessment program data includes contract 13 Stakeholder Engagement
manufacturers, warehouses and suppliers; our greenhouse gas emissions
and water footprints include additional data from upstream and downstream Sustainabilty Governance
in our value chain; and progress on our Policy on No Deforestation includes 15 Board of Directors
selected suppliers. Financial information is presented on a consolidated basis 16 Business Integrity
and in U.S. dollars. The report provides data for Colgate’s fiscal year 2023
along with historical information and more recent updates where indicated.
THREE KEY AMBITIONS
We issue our report on an annual basis. This report has been prepared with
reference to the GRI Standards. The alignment of this year’s report to the GRI Driving Social Impact
framework can be found in our GRI Content Index. There are no significant 18 WE Inspire Our People to Make a Difference
changes in the scope of our report or the key sustainability issues identified. 23 WE Create a More Inclusive World
Please see our 2023 GRI Content Index for more details.
24 WE Help Children, Their Families and Communities Thrive

Helping Millions of Homes

2023 Sustainability & Social Impact Report


29 Design Sustainable Products
Cautionary Statement on Forward-Looking Statements
31 Build Sustainable Habits for Life
All statements in this report that are not historical, including targets for and projections for future results, the expected achievement and effect of our sustainability
strategy and initiatives, including our 2025 Sustainability & Social Impact Strategy, and the amounts and timing of their expected impact are “forward-looking 32 Foster Lifelong Relationships Between Pets and People
statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 and the rules, regulations and releases of the U.S. Securities and Exchange
Commission (SEC). Forward-looking statements generally can be identified by words such as “believes,” “expects,” “estimates,” “intends,” “plans,” “strives,” “may,”
“could,” “projects,” “should,” “will,” “continue,” “targets,” “goals” and other similar expressions, and are based on management’s views and assumptions as of the date
Preserving Our Environment
they were made. This report is issued as of April 26, 2024 and, except as required by law, we undertake no obligation to update these statements as a result of new 34 Eliminate Plastic Waste
information and we make no representation, express or implied, that the information is still accurate or complete. We caution that such forward-looking statements 38 Accelerate Action on Climate Change
are not guarantees of future performance and that actual events or results may differ materially from these statements due to a number of factors. Information about
factors that could impact our business and cause actual results to vary, possibly materially, from these forward-looking statements, can be found in this report and in 41 Lead with Zero Waste Facilities
our filings with the SEC, including the information set forth under the captions “Risk Factors’’ and “Cautionary Statement on Forward-Looking Statements” in Colgate’s 44 Promote Water Stewardship
Annual Report on Form 10-K for the year ended December 31, 2023 and subsequent Quarterly Reports on Form 10-Q. 47 Drive Sustainable Sourcing
(1) Although we do not include the local operating results of our subsidiaries in Venezuela and Pakistan in our Consolidated Financial Statements, data from these locations are included in the calculations
in this report.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 02

Introduction
Living
Our Values
E V E RY DAY

We are CARING
In This Section
INCLUSIVE
COURAGEOUS
03 About Colgate-Palmolive

04 A Welcome Letter from Noel Wallace, Chairman, President and CEO

05 A Welcome Letter from Ann Tracy, Chief Sustainability Officer

2023 Sustainability & Social Impact Report


06 Colgate’s 2025 Sustainability & Social Impact Strategy

07 2023 Sustainability & Social Impact Highlights

09 UN Sustainable Development Goals


Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 03

Hill's Pet Nutrition Emerging Markets

About Colgate-Palmolive Africa/Eurasia

Asia Pacific
Developed Markets

#1 +8.5% +120bps +19%


Europe

Founded in 1806, Colgate-Palmolive Company (together with its subsidiaries, “we,” “us,” “our,” the Latin America

“Company,” “Colgate’’ or “Colgate-Palmolive”) is a caring, innovative growth company reimagining Market Share in Net and Organic Sales
North America Gross Profit Margin Advertising Investment
a healthier future for all people, their pets and our planet. We are a publicly traded consumer Toothpaste Worldwide Growth

products company with $19.5 billion of worldwide net sales in 2023. As of December 31, 2023, we had
approximately 34,000 employees based in over 100 countries, driving our success. Headquartered
in New York City, Colgate operates in two product segments: Oral, Personal and Home Care; and

$2.7B
Recyclable

+47% 61

2023 HIGHLIGHTS
Pet Nutrition. The operations of the Oral, Personal and Home Care product segment are managed Toothpaste Tube*
Available in
geographically in five reportable operating segments: North America, Latin America, Europe, Asia Pacific
and Africa/Eurasia.

Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we market our products in more
Operating Cash Flow Consecutive Years of
Dividend Increases
Cash Returned to
Shareholders Through
Dividends and Share
Repurchases
50+Countries
than 200 countries and territories under brands such as Colgate, Palmolive, Darlie, elmex, hello, meridol,
Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, Lady Speed Stick, PCA SKIN, Protex, Sanex, Softsoap,
Speed Stick, Ajax, Axion, Fabuloso, Murphy, Soupline and Suavitel, as well as Hill’s Science Diet and Net Sales By Geographic Region Net Sales By Market Maturity
Hill’s Prescription Diet. We are recognized for our leadership and innovation in promoting sustainability
and community wellbeing, including our achievements in decreasing plastic waste and promoting
22% 20% 14%
recyclability, saving water, conserving natural resources and improving children’s oral health through the
Colgate Bright Smiles, Bright Futures program, which has reached approximately 1.7 billion children and
Hill's Pet Nutrition North America Europe
45% 55%
their families since 1991. For more information about Colgate’s global business and how we are building 6% 24% 14% Emerging
Markets
Developed
Markets
a future to smile about, visit www.colgatepalmolive.com. Africa/Eurasia Latin America Asia Pacific

2023 Sustainability & Social Impact Report


Business Priorities
To achieve our business and financial objectives, our Oral Care, Personal Care and Pet Nutrition continue to invest behind our brands, including Additional
we are focused on driving organic sales growth businesses. We are also seeking to lead in the through advertising, and to develop initiatives 2023
and consistent compounded earnings per share development of human capital, and to maximize to build strong relationships with consumers, highlights
growth through science-led, core and premium the impact of our sustainability and social dental, veterinary and skin health professionals can be found
innovation; pursuing higher-growth adjacent impact and diversity, equity and inclusion (DE&I) and traditional and eCommerce retailers. We in Colgate’s
categories and segments; expanding in faster- strategies. We are strengthening and leveraging continue to believe that growth opportunities 2023 Annual
growing channels and markets and delivering our capabilities in areas such as innovation, are greater in those areas of the world in which Report.
margin expansion through operating leverage digital, artificial intelligence, eCommerce and economic development and rising consumer
and efficiency. We continue to prioritize our data and analytics, enabling us to be more incomes expand the size and number of markets * Your community may not yet
investments in high growth segments within responsive in today’s rapidly changing world. We for our products. accept tubes for recycling.
Check locally. Learn more at
Emerging Markets
www.colgate.com/goodness.
Hill's Pet Nutrition
Developed Markets
Africa/Eurasia
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 04

Here are three examples of how Colgate- As our leadership on recyclable tubes A third daunting challenge we are joining with
A Welcome Palmolive’s leadership is making a difference: demonstrates, Colgate-Palmolive is making an
impact. And to meet today’s toughest challenges,
others to address is to reduce plastic waste
and promote a circular economy for plastic. So

Letter from Noel Colgate-Palmolive is supporting better health for the


millions of children we reach each year around the
world with our flagship Bright Smiles, Bright Futures
we are also collaborating with external partners,
industry associations, nonprofits and others to
help achieve our ambitions.
while we have set clear targets in areas such as
using less plastic and more recycled plastic and
making all of our packaging recyclable, reusable,
Wallace, Chairman, (BSBF) program. Since the program was established
in 1991, BSBF has reached approximately 1.7 billion
children and their families. The program strategically
One area where partnership is advancing our
or compostable, we also need to work with others
toward systemic changes that no company can

President and goals is children’s oral health. For decades we have achieve alone. For example, through an industry
partners to reach the underserved where they are
born, live, work, learn and play. BSBF promotes health partnered with teachers and dentists to spread coalition we endorsed a white paper on Extended
equity, optimal health and wellbeing, and works our BSBF message. Last year, we sharpened our Producer Responsibility (EPR) that supports

CEO to empower children and their families to achieve


healthy and bright futures.
focus on another group, nurses, as a key enabler to
reaching more children. One example is in Kenya
the development of optimal EPR programs and
as a key solution for accelerating progress on
and Tanzania, where we worked with the Ministries packaging waste.
Colgate-Palmolive is leading in reducing waste from of Health to educate almost 1,500 nurses in a half-
our operations, with 36 sites in 21 countries on five day event. And in the U.S., BSBF partnered with the Colgate-Palmolive People are committed to
We are proud to share this report detailing the continents achieving TRUE certification for zero Sigma Theta Tau International Honor Society for meeting the challenges we face head on and
progress Colgate-Palmolive made in 2023 to waste as of December 31, 2023 — more than any
Nursing, which trained nurses to be “Oral Health achieving our sustainability and social impact
other company. In the same way we look to scale
advance our 2025 Sustainability & Social Impact Equity Leaders” in underserved communities. targets, working energetically and collaboratively
innovative new products or digital tools across our
Strategy. We are aiming high, with ambitious goals business, we have extended our zero waste reach to reimagine a healthier future. I am grateful for
that will have a positive impact on our company, to more sites each year. It is good for the company Another challenge that requires extensive their talent and dedication and for the support of
society and the planet. and good for the planet. We believe in the TRUE collaboration for meaningful progress is our partners and stakeholders. We invite you to
certification program, and share our experiences accelerating action on climate change. Stopping review the full report and join us in our efforts to
Striving to make the world a better place is with others seeking to adopt its rigorous standards. commodity-driven deforestation is part of the foster a healthier and more sustainable future.
deeply rooted in our values and our purpose to answer, and addressing this complex global
reimagine a healthier future for all people, their Colgate-Palmolive was a pioneer in transforming challenge requires industry to collaborate and
pets and our planet. And it is a cornerstone of toothpaste tubes by creating a first-of-its kind
engage with others. We are part of a coalition

2023 Sustainability & Social Impact Report


recyclable tube and the first to be recognized for
our business strategy, strengthening our teams of 21 companies, including many of the world’s
meeting the technical requirements for compatibility
and culture and connecting us with the people with the recycling stream for high density major consumer goods companies and retailers,
we serve. Consumers choose brands that polyethylene (HDPE), No. 2 plastic. What has helped with shared goals to accelerate efforts to remove
actively contribute to their communities and make our innovation a game changer is that from commodity-driven deforestation from our
act responsibly, so we strongly believe that our the start, we have shared our technology with other individual supply chains, set higher expectations
sustainability and social impact efforts support companies to encourage their shift to recyclable for traders to act across their entire supply
tubes. While consumers should check with their local Noel Wallace
our growth. base, drive transformational change in key
programs about whether tubes are accepted for CHAIRMAN , PRESIDENT
commodity landscapes and define measurable
recycling in their community, today, approximately AND CHIEF EXECUTIVE OFFICER
As we work toward driving impactful change, we 90% of all toothpaste tubes being produced for the outcomes that all members agree to track and
are reminded of two fundamental truths: a single U.S. and Canada markets have designs compatible report individually and collectively. The coalition
company can make a difference in the world, with the color HDPE bottle recycling stream, according is raising the bar for all members and driving
and no company can tackle today’s toughest to Stina Inc., which is leading a tube recycling project collaboration with producers, suppliers and
challenges working alone. among diverse stakeholders, including Colgate. traders at all stages of the supply chain.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 05

place to organize the world to move toward reaching more children. Since we began the Certification Inc.). Our newest site in Tonganoxie,
A Welcome net zero carbon. An overarching theme was the
financing required to make this transition. A
program in 1991, we have reached approximately
1.7 billion children and their families through 2023
Kansas is a smart factory producing pet food for
Hill’s Pet Nutrition. Powered by AI and robotics

Letter from Ann number of commitments were made by multiple


industrialized countries, including over $655 million
designed to support developing countries. This is
and have a target to reach two billion by 2025.

We are on a journey to Help Millions of Homes


while utilizing digital processes and safety
monitoring, Tonganoxie is on track to being LEED
certified in 2024. We also have an interim target
Tracy, Chief just a fraction of what is estimated to be required
over time as defined by the Loss and Damage
by transitioning all of our toothpaste packaging
to our first-of-its-kind recyclable tube. Our
to reach 100% renewable electricity by 2030. In
2023, we made great progress toward this target

Sustainability
Fund. And regulations are evolving, inspiring us and science-led innovation teams help us to design by entering into our first Virtual Purchase Power
other companies to reach net zero and provide products with improved sustainability profiles with Agreement (VPPA). This VPPA is funding a solar
our stakeholders with consistent and comparable the aim of helping our consumers build healthy energy farm in Texas, which upon completion, is

Officer sustainability information; the European Corporate


Sustainability Reporting Directive and now the SEC
and more sustainable habits at home, including
recycling. Since introducing the tube in 2019,
expected to produce the equivalent of 100% of our
U.S.-based operational electricity needs. We are
climate-related disclosure rules are two examples we have transitioned approximately 60% of our proud of our net zero plans, which were approved
that we are gearing up for. We believe that our toothpaste SKUs globally and approximately 90% by the Science Based Targets initiative, but we
ambitions, actions and targets have set us up well of our toothpaste SKUs in North America, as of recognize we have more work to do. You can find
Millions of people around the world experienced as we prepare for these and other regulations. December 31, 2023. We recognize the importance out more information about our transition plan and
extreme heat in 2023, with global records set of scaling quickly, so we have shared our tube our progress to date in our 2024 Climate Strategy
over seven consecutive months from June to Our 2025 Sustainability & Social Impact Strategy technology by holding over 80 sessions with third & Net Zero Carbon Transition Plan.
December. July was the hottest month ever has three key ambitions — Driving Social Impact; parties to encourage recyclability of all tubes in
recorded! The implications of this trend are Helping Millions of Homes and Preserving our practice and at scale. We are also focused on As we look toward and start to plan for 2030, we
drastic. WWF reports that “we lose Arctic sea Environment with 11 actions and close to 50 working with recycling stakeholders and partnering are keeping our eye on some key priorities. We are
ice at a rate of almost 13% per decade and over targets. We are now past the halfway point of with key third parties to drive tube acceptance. implementing new digital data management tools
the past 30 years, the oldest and thickest ice our 2025 Strategy and taking stock of our 2025 Our goal is to transition the remainder of our that will help us with our net zero tracking. We
in the Arctic has declined by a stunning 95%. actions and targets. We are working hard on our toothpaste portfolio to the recyclable tubes by are educating our employees on the importance
If emissions continue to rise unchecked, the “shields,” which are actions we believe we must 2025 globally. The tubes are compatible with the of this work, building awareness and establishing
Arctic could be ice-free in the summer by 2040.” take based on regulations and financial and/or HDPE or No. 2 recycling stream, which is the same global champions. And we continue to engage with

2023 Sustainability & Social Impact Report


The impact of climate change is troubling and reputational consequences, and commitments as laundry detergent bottles. Note that during this many critical stakeholders, including NGOs, peers
resulting in sea level rise, biodiversity loss and we are proud to make because they are the transition phase, not all communities may accept and others to take action. This Report provides
ultimately climate shifts. That is the bad news. right thing to do. And we are doubling down on tubes for recycling, so you should check with their more information about these actions and who we
our “swords,” which are areas where we want to local facilities! are partnering with to achieve them.
The good news is that we can work together to do lead. Under Driving Social Impact, we lead with
something about it. our flagship oral health program, Bright Smiles, We are Preserving our Environment by
Bright Futures. For over 30 years, we have been Accelerating Action on Climate Change. We have
But it will take collaboration and commitment by educating children and their families on the a target to achieve net zero carbon by 2040
all — governments, NGOs, investors, companies relationship between and importance of oral and continue to prioritize building more efficient
and consumers. While attending COP28, I was health and wellbeing and provide education, operations. All of our new sites must be LEED Ann Tracy
encouraged by the sheer number of attendees access to dental services, and the products and certified and, as of December 31, 2023, 36 of CHIEF SUSTAINABILIT Y OFFICER
energized to make a difference in support of tools to implement healthy habits. Establishing our sites have achieved TRUE certifications for
a healthier planet and the dialogues taking partnerships with nurses is a key enabler to zero waste (coordinated by the Green Business
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 06

Colgate’s 2025 Driving Social Impact


Sustainability
We are committed to helping to ensure the wellbeing of all people and their pets, building an equitable and inclusive culture and creating meaningful
opportunities for all people to succeed inside and outside of Colgate.

& Social Impact WE Inspire Our People to Make a Difference:


We motivate and enable our people to reach their full
potential and perform at their best every day by valuing
WE Create a More Inclusive World:
We will ensure all Colgate People feel they belong and
are supported to achieve their potential. We will drive
WE Help Children, Their Families
and Communities Thrive:
We advance the health and wellbeing of children, their

Strategy people for their contributions and sharing in the


success we create together.
representation across all organizational levels with
a focused, consistent effort and a target to achieve
parity with qualified labor force availability.
families and communities by investing in innovations
that empower them for healthy and bright futures.

With the Colgate brand in more homes than any


other, we are presented with great opportunities
Helping Millions of Homes
and new challenges as we work to integrate We are empowering people to develop healthier habits by choosing sustainable products that improve their lives and homes, from oral and personal care to
sustainability into all aspects of our business pet nutrition and home care.
and create positive social impact. We are
determined to position ourselves for further Design Sustainable Products: Build Sustainable Habits for Life: Foster Lifelong Relationships Between
We are innovating our products to help our consumers We are helping people build more sustainable habits Pets and People:
growth as we act on our 2025 Sustainability
& Social Impact Strategy, based on our three live more sustainable lives. We intend to keep by offering better products, information choices and We want to help every pet find a forever home by
improving the environmental footprint of all products education. Our target is to provide 100% ingredient supporting our global shelter partners with resources
key ambitions, which are supported by a set of
we develop and market. transparency,* promote water conservation awareness and premium nutrition. Our ambitious goal is to find
dedicated actions and targets. with messaging to 100% of our global consumers and adoption homes for 15 million shelter pets through the
guide consumers on recycling for our products. Hill’s Food, Shelter & Love program by 2025.

Preserving Our Environment

2023 Sustainability & Social Impact Report


We are accelerating action on climate change and reducing our environmental footprint, working with our partners and operations to eliminate waste,
decrease plastic usage, save water and conserve natural resources.

Eliminate Plastic Waste: Accelerate Action on Lead with Zero Waste Promote Water Stewardship: Drive Sustainable Sourcing:
It is our target to eliminate one- Climate Change: Facilities: We are working for water We are engaging all of our key
third of our new (virgin) plastics We are taking steps toward net We are working to operate resilience across our value chain, suppliers in order to support
(versus 2019) and make all zero carbon emissions across high-efficiency, low-impact, protecting ecosystems and our goal to source sustainably
of our packaging recyclable, our value chain.** Our goal is zero waste facilities and it is supporting water access. Our and strive for deforestation and
reusable or compostable by to achieve net zero carbon our goal to achieve 100% zero goal is to achieve net zero water conversion free supply chains,
2025. by 2040 and 100% renewable waste operations by 2025. at our manufacturing sites in prioritizing palm and soy.
electricity for our global water-stressed areas by 2025
operations by 2030. and across all sites by 2030.

* “Ingredient Transparency” means listing all intentionally added ingredients, providing a description of the ingredient ** Excludes Scope 3 optional emissions per SBTi Net Zero Standard.
purpose and disclosing fragrance or flavor ingredients of greater or equal to 100 ppm.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 07

2023 Sustainability & Social Impact Highlights


Our 2025 Sustainability & Social Impact Strategy is consistent with our continued commitment to building environmental and social consciousness into our decision-making, earning us recognition in 2023 as a
U.S. EPA ENERGY STAR® Partner of the Year for the 13th consecutive year. We also received a Leadership score of A- on both the CDP’s Water Security List and Climate Change List and, in 2024, were recognized
as one of the World’s Most Ethical Companies by Ethisphere for the 14th consecutive year and named one of America’s Most JUST Companies by JUST Capital, in recognition of our commitment to serving our
workers, customers, communities, stockholders and the environment.

1.7 Billion Certified Zero Waste

Preserving Our Environment


Driving Social Impact

Children and
The Company reached 36 TRUE certifications for zero waste in 21 countries across five continents,
more than any other company, as of December 31, 2023. This includes five warehouses, 30
manufacturing sites and one office site.

Their Families
Helped Food, Shelter & Love

Helping Millions of Homes


Colgate’s Bright Smiles, Bright Futures program is our flagship oral health education and wellbeing Since 2002, Hill’s Food, Shelter & Love program has provided more than $300 million in pet food
initiative. Since the program was established in 1991, it has reached approximately 1.7 billion to more than 1,000 pet shelters and helped more than 14 million pets find new homes across

2023 Sustainability & Social Impact Report


children and their families in more than 100 countries. North America.

In 2023, all Colgate employees worldwide successfully completed

Analytics 100%
Helping Millions of Homes

mandatory Ethical Leadership Training (ELT). Our Board of Directors

Driving Social Impact


also completed the ELT. Making ethical decisions that are aligned
with our Code of Conduct, Global Business Practices Guidelines and
Leadership Principles are at the core of everything we do.

Training Completion
Dashlab is an internally developed tool to help bring pertinent
sustainability information to our research and development teams.
Our scientists are equipped with the information needed to make a
positive sustainability impact at the design phase of the process.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 08

More information about


Recyclable Toothpaste Tube

Preserving Our Environment


our 2025 Sustainability
& Social Impact Strategy We introduced our first-of-its-kind recyclable toothpaste tube* in 2019 and, as of December 31, 2023, have transitioned
approximately 60% of our toothpaste SKUs globally and approximately 90% of our toothpaste SKUs in North America to recyclable.

is available in the The recyclable toothpaste tube is now available in over 50 countries worldwide.

Sustainability section of
our website at https://
Innovation Recognition
Helping Millions of Homes

Driving Social Impact


www.colgatepalmolive.
com/sustainability. We launched SOUPLINE HEARTS TABLETS, a new form of fabric
conditioner that is the only fabric softener tablet on the market
In 2023, we earned 21 Brandon Hall Awards from the
Brandon Hall Group, which recognizes organizations
in France and Belgium. The pre-dosed tablets are manufactured that have successfully deployed learning programs with
with 0% water, 72% less plastic versus liquids,** and 89% natural measurable results.
origin ingredients.

Renewable Energy SmartLabel


Preserving Our Environment

Helping Millions of Homes


We signed a long-term virtual power purchase agreement (VPPA) Colgate continues to utilize digital platforms, such as
for a solar energy farm outside of Waco, Texas, which will be a SmartLabel™, in the U.S., which provide a wide range of

2023 Sustainability & Social Impact Report


source of clean, renewable energy in the U.S. Upon completion, product details that cannot fit on a package label. It explains
the solar farm is expected to produce the equivalent of 100% of what the ingredients are, why they are in the product and
our U.S.-based operational electricity needs. what they do and provides information on recyclability.

Workforce Innovations

Preserving Our Environment


Driving Social Impact

* Your community may not yet accept tubes for recycling. Consumers
should check locally. Learn more at www.colgate.com/goodness.
** Versus. plastic used for a 650ml bottle.
As of December 31, 2023, our global workforce was Hill’s Tonganoxie, KS, facility is Colgate-Palmolive’s
*** “People managers” refers to employees with roles that have at least approximately 59% male and 41% female. Women represented FIRST SMART FACTORY, incorporating the best, proven
one direct report, “executives” refers to those employees who are
approximately 54% of our salaried and clerical employees, 46% technologies from our other manufacturing sites and
eligible to participate in Colgate’s equity incentive compensation
of our people managers, 45% of Colgate’s executives and 38% of adding state-of-the-art innovations.
plans and “senior leadership” refers to employees who are Senior
senior leadership.***
Vice Presidents and above.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 09

UN Sustainable Development Goals Colgate supports the Sustainable Development Goals (SDGs). The table below shows how initiatives
described in each section of this report addresses specific UN SDGs.

Sustainable Development Goals (SDGs)


Colgate's 2025
Sustainability & Social Impact
Strategy

DRIVING SOCIAL IMPACT


WE Inspire Our People to Make A Difference

WE Create a More Inclusive World

WE Help Children, Their Families & Communities Thrive

HELPING MILLIONS OF HOMES


Design Sustainable Products

Build Sustainable Habits for Life

Foster Lifelong Relationships Between Pets and People

2023 Sustainability & Social Impact Report


PRESERVING OUR ENVIRONMENT
Eliminate Plastic Waste

Accelerate Action on Climate Change

Conserve Water

Lead with Zero Waste Facilities

Drive Sustainable Sourcing

Our Partnership and collaboration with external partners


are an important element of our 2025 Sustainability & Social
Impact Strategy
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 10

SDG 3 - GOOD HEALTH AND WELLBEING: We are committed to ensuring the wellbeing of those we serve, building a culture of inclusivity and creating meaningful opportunities for all people to succeed inside
and outside Colgate. Our Bright Smiles, Bright Futures (BSBF) program continues to educate young people on the relationship between and importance of oral health and wellbeing and provides education, access
to dental services, and the products and tools to implement healthy habits. Through these efforts, we contribute toward the goals of SDG (3.d). In some countries, as an addition to our BSBF oral care education
programs, we include education about proper handwashing. In our Hill’s Pet Nutrition business, we help enrich and lengthen the special relationship between people and their pets by providing science-led pet
nutrition to cats and dogs.

SDG 4 - QUALITY EDUCATION: We believe one of the best ways to drive social impact and to help young people in our communities thrive is through educational opportunities for different populations. Examples
of how we accomplish this include sponsoring the Colgate Women’s Games, the longest-running amateur track and field competition for girls and young women in the U.S.; supporting the United Negro College
Fund since their founding in 1944; and funding a comprehensive program with the National Dental Association Foundation aimed at empowering underrepresented students in the U.S. Our Know Your OQ™ is a
comprehensive public health initiative and global consumer education campaign to advance oral health worldwide. Our BSBF program provides education to nurses, community health workers and primary school
teachers on the importance of good oral health and wellbeing for children and their families. Our employee resource groups (ERGs) celebrate individual and collective diversity, contribute to our employees’ personal
and professional development and offer the opportunity to connect with each other. Through these efforts, we contribute toward the goals of SDG (4.3).

SDG 5 - GENDER EQUALITY: Colgate is committed to making progress against the aspirations that we set for ourselves with respect to diversity, equity and inclusion. We diligently manage, measure and report key
performance metrics on our way to reaching the following aspirational goals; qualified labor force representation among women across the world at all organizational levels; qualified labor force representation of
Black/African American, Latin and Asian ethnic groups in the U.S. at all organizational levels; achieving inclusion scores in the top quartile of measured companies; and achieving 10% of Four Tier 1 direct spend with
diverse supplier partners in North America by 2025. Through these efforts, we contribute toward the goals of SDG (5.5), supporting participation in equal opportunities for leadership at all levels of decision-making
within the organization.

SDG 6 - CLEAN WATER AND SANITATION: Saving water is a cornerstone of Colgate’s 2025 Sustainability & Social Impact Strategy, a central component of our mission to create a healthy and sustainable future.
We are taking action to promote water stewardship, ensure security and resilience across our value chain, protect ecosystems and support water access in our communities. Our Save Water campaign continues
to increase consumer awareness through messaging on our packaging, online and in stores. Through these efforts, we contribute toward the goals of SDG (6.3) and (6.4) as we help support reductions of our
environmental impact by managing wastewater and working to reduce pollutant-loading in our wastewater discharges prior to treatment, in addition to supporting water-use efficiency across our operations as well
as educating our consumers.

SDG 7 - AFFORDABLE CLEAN ENERGY: Sourcing carbon-free renewable electricity is a central element of our plan to achieve Net Zero greenhouse gas emissions in our operations. Our plan provides detailed
visibility into the timelines and milestones to reach 100% renewable electricity. We have built a global renewable energy master plan, which includes road maps by division, to cover our manufacturing facilities, owned
warehouses, global technology centers and offices. We signed a long-term VPPA for a solar energy farm which will be a source of clean, renewable energy in the U.S. Upon completion, the solar farm is expected to
produce the equivalent of 100% of our U.S.-based operational electricity needs. Through these efforts, we contribute toward the goals of SDG (7.2) and SDG (7.3), by increasing the share of renewable energy in our

2023 Sustainability & Social Impact Report


global operations and increasing the rate of improvement in our energy efficiency.

SDG 8 - DECENT WORK AND ECONOMIC GROWTH: We have a strong model to develop our internal talent in current roles or to get prepared for future roles and to promote productivity and innovation. That
includes career development leveraging functional career pathways and skills frameworks to get a better understanding of what experiences and skills are required to achieve our career aspirations. Based on these
aspirations, strengths and development opportunities, team members can work with their managers to identify development goals and actions to focus on. Building the capabilities of our team so they can perform
well in their day-to-day work, drive business objectives and develop personally is a top priority. Through these efforts, we contribute toward the goals of SDG (8.3).

SDG 9 - INDUSTRY, INNOVATION AND INFRASTRUCTURE: We deliver on our promise each and every day with our culture of innovation, contributing to the goals of SDG (9.5). By enhancing scientific research and
upgrading our technological capabilities to support the development of sustainable products, we are also contributing to SDG (9.b). Our first-of-its-kind recyclable toothpaste tube is an example of our innovation
within packaging. Our goal is to transition the remainder of our toothpaste portfolio globally to recyclable tubes by the end of 2025. We are making significant progress in our efforts to transform the toothpaste
category and, so far, have shared our tube technology by holding over 80 sessions with third parties to encourage recyclability of all tubes in practice and at scale.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 11

SDG 10 - REDUCED INEQUALITIES: Colgate takes multiple approaches to philanthropic community support and one key focus is creating pathways to achieve equity in opportunity, particularly in the areas of health
care, science and technology. Through these efforts, we help contribute to the goals of SDG (10.2), encouraging inclusivity. We create a diverse talent pipeline by partnering with academic institutions and nonprofits
to offer scholarships, mentorships and research projects and student competitions for people from underserved communities. We believe expanding educational opportunities and professional networks benefit
individuals, companies, causes and communities.

SDG 12 - RESPONSIBLE CONSUMPTION AND PRODUCTION: As a way to reduce our Scope 3 GHG emissions from our waste streams, Colgate is working toward zero waste through the TRUE certification for zero
waste program overseen by Green Business Certification Inc. (GBCI). Currently, our manufacturing facilities and certain offices and warehouses are using the TRUE certification for zero waste approach and tools.
Facilities that have received TRUE certification for zero waste also meet high standards with respect to energy and water efficiency. In addition, our first-of-its kind recyclable toothpaste tube helps to make plastic
tubes part of the circular economy, thereby promoting reduction in plastic waste. Through these efforts, we contribute towards the goals of SDG (12.5).

SDG 13 - CLIMATE ACTION: Accelerating Action on Climate Change is a core action of our 2025 Sustainability & Social Impact Strategy and drives our intention for Net Zero carbon emissions across our growing
business. Our targets align with SBTi, the Paris Agreement, our signing of the Business Ambition for 1.5ºC and our commitment to Recover Better, working in concert with the UN Global Compact (UNGC). These targets
and commitments show our acknowledgement of and efforts to mitigate our climate-related risks. Through these efforts, we contribute to the goals of SDG (13.1). We will continue to make progress toward reducing
emissions by working across our entire value chain, including our suppliers, operations and consumers, and across our interconnected pillars: Supply Chain Engagement; Net Zero Carbon Operations; Sustainable
Products & Consumers; Business Resilience and Society & Nature.

SDG 14 - LIFE BELOW WATER: It is our goal, by 2025, to reduce the absolute use of new (virgin) plastic by one-third against a 2019 baseline; use at least 25% post-consumer recycled plastic in our packaging; make
all of our packaging recyclable, reusable or compostable; and eliminate unnecessary and problematic packaging. Through these efforts, we contribute toward the SDG goals (14.1).

SDG 15 - LIFE ON LAND: Through responsible sourcing, we strive for the sustainable use of terrestrial and inland freshwater ecosystems to support our efforts to protect the environment through our sourcing
practices focused on key forest risk commodities, including palm oil, soy-based products, pulp and paper-based packaging and beef (tallow). Through these efforts, we support SDG (15.1) as we have developed and
implemented commodity-specific policies for palm and soy that outline our expectations for suppliers of these materials, and we have an overarching No Deforestation Policy that applies to the four key forest risk
commodities we source.

2023 Sustainability & Social Impact Report


SDG 16 - PEACE, JUSTICE AND STRONG INSTITUTIONS: Our success is linked to the Company’s reimagined values of being Caring, Inclusive and Courageous. By fully integrating ethics and integrity into our ongoing
business relationships and decision making, we demonstrate a commitment to a culture that promotes the highest ethical standards.

SDG 17 - PARTNERSHIPS FOR THE GOALS: An important element of Colgate’s sustainability strategy is our engagement and collaboration with external partners, which enhance our strong internal capabilities.
Colgate partners with a broad array of organizations, including suppliers, customers, stockholders, research institutions, universities, industry and nonprofits. These partnerships are important to us to help us achieve
our ambitions, particularly in the areas of climate, plastic waste, water, no deforestation, oral health and other key areas of sustainability impact.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 12

Sustainability
Management
In This Section

13 Materiality Approach

13 Stakeholder Engagement

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Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 13

Engaging with our Education, Diversity and Equal Opportunity, Local


Communities, Public Policy and Service Labeling.
demonstrate our commitment to responsible
business practices.
internal and external
Colgate is managing risks and opportunities related The “materiality” thresholds of the guidelines
stakeholders on to these issues through the implementation of our and disclosure frameworks that help inform the
2025 Sustainability & Social Impact Strategy. We sustainability risks and opportunities disclosed
sustainability matters also assess and manage our ESG risks through our in this report may differ from the concept of

STAKEHOLDER IMPACT
Enterprise Risk Management process and have “materiality” (as defined by the U.S. federal
is important to Colgate identified climate transition and plastic transition as securities laws and the U.S. Supreme Court) that
two of the critical risks facing the Company. These guides much of our disclosure of sustainability
and helps inform our risks also provide an opportunity to drive innovation matters in our SEC filings, including in our Annual
and growth, strengthen brand reputation and Report on Form 10-K.
sustainability strategy BUSINESS IMPACT

and approach. Stakeholder Engagement


In 2019, we conducted a Sustainability Impact Colgate strives to connect with a wide variety of internal and external stakeholders so they can provide input on our sustainability strategy, particularly
Assessment, which helped inform the development in terms of our targets. Below, we outline our key stakeholder groups, with examples of our engagement with each group with respect to sustainability.
of our 2025 Sustainability & Social Impact Strategy.
In 2024, we will continue to engage with our Stakeholders Method of Engagement
stakeholders to, among other things, conduct
a double materiality assessment pursuant to Our employees Through frequent internal communications, employee engagement surveys, digital engagement tools such as MindSpark, geographic sustainability
teams and internal subject-matter experts.
the European Union’s Corporate Sustainability
Reporting Directive (CSRD) and develop our Our consumers Integrated marketing communications (including those addressing “brand purpose”), ongoing consumer dialogue, consumer surveys and social media
sustainability and social impact strategy for and digital engagement.
beyond 2025. Our retail customers Ongoing sustainability network groups, sustainability surveys and partnering with customers to encourage sustainable habits with consumers and

2023 Sustainability & Social Impact Report


and partners promote more sustainable products

Our stockholders and the Direct engagement with a significant and diverse group of our stockholders on topics important to them as well as to our Company.
Materiality Assessment investment community Ongoing participation in investor conferences.

The matrix highlights our key sustainability issues, Government Ongoing monitoring of government and regulatory activity relevant to Colgate, as well as meetings and engagement through trade associations and
and regulatory bodies partner NGOs.
categorized by the impact on our stakeholders
and our business and aligned with the three key Non-governmental Direct inquiries and feedback on an ongoing basis, virtual and in-person meetings, participation in boards, advisory councils and partnership programs
ambitions of our 2025 Sustainability & Social associations and reporting and disclosure expectations.
Impact Strategy. These issues also intersect with
Industry trade associations Ongoing participation in sustainability steering and working groups.
the following GRI Standards and define the content
of this report: Economic Performance, Materials, Local communities Direct inquiries and feedback, virtual and in-person meetings and engagement with local communities and schools, including through our BSBF oral
Energy, Water, Emissions, Effluents and Waste, and community groups health education program.
Products and Services, Compliance, Transport, Media Direct inquiries and feedback.
Environmental Health and Safety, Training and
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 14

Sustainabilty
Governance
In This Section

15 Board of Directors

16 Business Integrity

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Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 15

Sustainability is critically broad expertise and insight into every function


of Colgate’s business. The Sustainability Steering
Management (ERM) Committee, which is led by
our Chairman, President and CEO, and includes
Board of Directors
important to our overall Committee has reviewed our climate strategy
and is informed of our progress against our
our Chief Financial Officer, Chief Legal Officer and
Secretary and other members of Colgate’s senior
Our Board of Directors (Board) views
sustainability as being critically important to
business and growth sustainability targets, including our science-
based near-term, long-term and Net Zero 2040
management. The ERM Committee monitors
both current and emerging risks facing our
Colgate’s overall business and growth strategy
and our Board plays an essential role in guiding
strategy. emissions targets across our operations and
supply chain, which were approved by The
Company and meets at least quarterly to review
the prioritization of identified risks. The Audit
and overseeing that strategy. As we work to
integrate sustainability into all aspects of our
Science Based Targets initiative in 2022. Committee of the Board oversees the Company’s business, our Board addresses sustainability
enterprise risk management process and the in its oversight of the implementation of
Our sustainability team is overseen by our Group Our sustainability efforts span all aspects of our implementation of appropriate risk monitoring Colgate’s strategic plan, annual budget, capital
President, Growth and Strategy, a member of our business, including supply chain, research and and management systems. In this capacity, the expenditures, capital structure and innovation
leadership team who reports to our Chairman of development and packaging, finance, marketing, Audit Committee receives regular updates from plans and is kept abreast about the Company’s
the Board, President and CEO, and led on a day- innovation, customer development and people members of the ERM Committee. sustainability efforts, including as they relate to
to-day basis by our Chief Sustainability Officer development. Networks of senior leaders in climate change, during reviews of our operating
(CSO), who is responsible for the management and each division and local champions support The ERM Committee has identified climate divisions, product categories and competitive
implementation of our 2025 Sustainability & Social on-the-ground sustainability efforts. To integrate transition and plastic transition as two of the and marketplace trends.
Impact Strategy. This team also monitors progress sustainability tracking and disclosures into our critical risks facing the Company. Each of the
against our sustainability targets, including our business strategy, operations and employee most critical risks identified is assigned to a
science-based targets related to climate change. review process, our global sustainability initiatives member of senior management who oversees
Within our CSO’s team, our Senior Vice President are among the individual objectives used to the management, mitigation and presentation
and Fellow, Global Sustainability is responsible determine the compensation for many of our of the risk to the senior leadership team and our
for our climate strategy and leads the planning senior managers, including the CSO. In addition, Board. The Group President, Growth and Strategy
and execution of our Climate Action and Net Zero to further emphasize the importance of executing and the CSO are the risk sponsors for the climate
Carbon Transition road map covering Scope 1, 2, on our sustainability strategy, the Personnel & transition and plastic transition risks.
and 3 greenhouse gas (GHG) emissions. Organization (P&O) Committee of our Board

2023 Sustainability & Social Impact Report


has included a sustainability component in the We also have a cross-functional ESG Reporting
Our CSO also leads our Sustainability Steering strategic measure that has been part of the Task Force that, among other things, monitors and
Committee, which makes strategic decisions Company’s annual incentive program applicable works to prepare for existing and emerging ESG
related to sustainability and works to integrate to all executives since 2022. disclosure regulations and frameworks and keeps
our sustainability and social impact strategy management abreast of such developments.
into our broader organization and to measure We have a systematic and thorough risk
and meet our sustainability targets and KPIs. management process, which is designed to
The Sustainability Steering Committee meets identify, assess, prioritize and mitigate the risks
quarterly and is composed of members of senior that could negatively impact achievement of
management. The members of the Sustainability our strategic and operating objectives. A key
Steering Committee were chosen due to their component of this process is our Enterprise Risk
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 16

compliance with Colgate policies and our Code Each employee is responsible for complying We manage our investigation process centrally
Nominating, Governance and of Conduct. with our Code of Conduct, our Global Business to ensure independence, thoroughness and
Corporate Responsibility Practices Guidelines, Company policies and all consistency across all our global operations.
Committee We are committed to maintaining the highest applicable laws. By fully integrating ethics and
integrity in our ongoing business relationships
level of trust and integrity, internally and Please visit Colgate’s Policy Statements for a
Within our Board, the Nominating, Governance externally, including providing an inclusive and decision-making, we demonstrate a complete listing of Colgate’s policies.
and Corporate Responsibility (NGCR) Committee environment for our employees. Our Code of commitment to a culture that promotes the
oversees our sustainability program, including Conduct has guided Colgate People for over 30 highest ethical standards. This has enabled us, for
our 2025 Sustainability & Social Impact Strategy, years with principles that reflect our values and over a decade, to be awarded one of The World’s
and the P&O Committee has responsibility for set standards for our ethical behavior. While our Most Ethical Companies by Ethisphere.
overseeing our workplace and human rights values and principles are enduring, our Code of
practices, including diversity and inclusion Code is regularly updated to ensure it addresses All our directors and employees worldwide are
and equal opportunity initiatives. The NGCR the changing context of our business. Our job as required to annually certify that they understand
Committee receives regular updates from Colgate People, no matter where in the world we and comply with our Code of Conduct. In
management on sustainability matters, risks and work, is to make sure our behavior and decisions addition, all of our employees worldwide
opportunities, including our progress against always live up to our Code of Conduct. participate in regular training programs regarding
our science-based climate targets and other our Code of Conduct, and relevant employees
action plans to achieve our sustainability targets. also participate in additional periodic training
The NGCR Committee is scheduled to meet programs on other topics such as Anti-Bribery,
quarterly and a sustainability-related topic, which Data Privacy & Cybersecurity, Trade Compliance
may include topics directly or indirectly related & Harassment Prevention as well the applicable
to climate change, is typically presented and laws and regulations that govern our business
discussed at each scheduled meeting. practices around the world. Our Code of Conduct
is available online and has been translated into
forty-two languages. We also have a robust
Business Integrity program of continuing education, awareness and

2023 Sustainability & Social Impact Report


engagement campaigns throughout the year to
As we work to achieve Colgate’s purpose of reinforce expectations.
reimagining a healthier future for all people, their
pets and our planet, Colgate People, working All reporting activity provided when Colgate
around the world, share a commitment to our People “Speak Up” is reviewed and, if deemed to
corporate values. Underlying these values and our be a potential violation of our Code of Conduct
strong culture is the commitment of all Colgate or our Global Business Practices Guidelines, the
People to maintain the highest ethical standards matter is promptly and thoroughly investigated
and demonstrate ethical leadership, including by the Global Ethics & Compliance Organization.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 17

Driving
Social Impact
In This Section

18 WE Inspire Our People to Make a Difference

23 WE Create a More Inclusive World

24 WE Help Children, Their Families and Communities Thrive

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Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 18

WE Inspire Our Our people strategy ensures that 1) our workplace


is where everyone feels they belong, 2) our
Colgate People, working around Attracting Top Talent
the world, share a commitment
People to Make a
organization has the people, capability and agility People are crucial to our ongoing business
for the future and 3) our teams have ongoing
opportunities to learn and develop. This strategy
to our three corporate values: success, so we aim to recruit, develop and retain
strong and diverse talent. A key tool for this is our

Difference includes creating an inclusive work environment


built on trust, developing our leaders of the future
WE ARE CARING: We are united in making
the world a better place. We believe everyone
presence and visibility on social media and search
engine platforms, where potential employees
We are committed to ensuring the wellbeing of and promoting a mindset of continuous learning. deserves a healthier life. We lead with empathy, learn about Colgate and find opportunities they
those we serve, building a culture of inclusivity respect and gratitude. We act with integrity, seek to pursue. Job openings below the executive
and creating meaningful opportunities for all In 2022, Colgate launched a new leadership doing things the right way, for the right reasons level are posted on our internal career site
people to succeed inside and outside Colgate. framework anchored in three core principles: no matter what. We support others by generously offering our internal talent the opportunity to
Holistic wellbeing is an organizational priority. This cultivate trust, create the future and commit to sharing our resources and talents. We work every apply and explore new possibilities within Colgate.
is a key component of our 2025 Sustainability & impact. We believe these principles serve as a day to earn the trust of all of our stakeholders. In 2023, more than two million people visited
Social Impact Strategy and an expression of living foundation to guide our ongoing transformation our career site and we received over 283,000
our Company’s purpose as a caring, innovative by defining the behaviors Colgate People need WE ARE INCLUSIVE: We create a sense of external applications and more than 4,700 internal
growth company reimagining a healthier future to model. belonging for all and cultivate an environment applications for open positions globally.
for all people, their pets and our planet. where people can be their authentic selves.
Colgate People, working around the world, share We foster a culture of belonging where Colgate Once potential employees engage with us, we can
a commitment to our three corporate values: people feel valued, part of a global team, and demonstrate that not only do we offer excellent
We are Caring, We are Inclusive and We are empowered to do extraordinary things. We employment, competitive compensation and
Employee Development Courageous. These evolved values, which were design the best solutions by embracing the advancement opportunities, but also that our
reimagined in 2023, represent who we are and unique talents, perspectives and backgrounds diverse backgrounds enable us to respond in
inspire Colgate People to carry Colgate forward of our diverse workforce. We form the strongest an authentic manner to candidates’ interests
Maximizing Our Human Potential into the future. By encouraging Colgate People to teams and create powerful pathways for our and aspirations. We know that the best way
be more caring, inclusive and courageous every people and communities, to break through for us to connect with our communities is
At Colgate, we motivate and enable our people everyday barriers to equality of opportunity.
day, our goal is to create a healthier future for for our employees and leaders to reflect the

2023 Sustainability & Social Impact Report


to reach their full potential and perform at their
ourselves and others. Underlying these values diverse backgrounds and characteristics of
best every day.
and our strong culture is the commitment of all WE ARE COURAGEOUS: We drive change their neighbors. To achieve this, we focus our
Colgate People to maintain the highest ethical and get things done. We are infinitely curious, efforts on outreach and broad-based recruiting
standards and demonstrate ethical leadership, constantly searching for better ways of working. to ensure we have diverse pools of qualified
including compliance with Colgate policies and We challenge each other and how we do things, talent for consideration. Our goal is to find the
our Code of Conduct. unafraid to disrupt the status quo, boldly and best talent, and expanding our recruiting efforts
intentionally innovating, exploring and reaching enables us to find a more diverse array of skills,
for what is possible. We recognize that to grow backgrounds and life experiences.
and thrive we must build on the power of our
legacy, our scale and reach for good and for all.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 19

We also have a strong model to develop our system is learning communities where our team can practices. The approach to digital capability our potential. #evenbetter encourages forward-
internal talent in their existing roles or to get share learnings and collaborate with each other on building started with a study that allowed us focused conversations and continuous feedback
prepared for future roles. That includes career their development. to understand the stage of digital maturity that help make a greater impact and create new
development leveraging functional career of Colgate relative to other companies and possibilities.
pathways and skills frameworks to get a better Learning enables us to grow, develop confirmed areas of our strategy that needed
understanding of what experiences and skills professionally and ultimately achieve our capability development. The upskilling initiative We continued our partnership with BetterUp, a
are required to achieve employees’ career business goals. was established in 2021 and included multi-level leading provider of virtual coaching to increase
aspirations. Based on these aspirations, strengths approaches, from experiential C-suite sessions manager capability in the flow of work with
and development opportunities, team members to hands-on practical boot camps for digital on-demand, diverse, coach-led experiences.
can work with their managers to identify practitioners. The learning continues with access Over 1,800 Colgate People have participated in
development goals and actions to focus on. Measuring Our Progress to ongoing curated digital learning content the program, providing personalized leadership
Examples of development actions are engaging We regularly measure the impact of our learning provided through MindSpark by leading digital training to accelerate their individual effectiveness
and challenging work experiences and leadership efforts. We use broad market-based capability providers, such as Dot Native and Circus Street. and development. Not only do the participants
development and learning experiences. assessments to understand where Colgate needs experience high-quality coaching but they, in many
to build specific skills and the impact of our learning Based on this approach, learners are awarded cases, become champion of coaching within
programs. We also measure the reach of our target badges and certificates for lessons attended. Colgate. Ninety-nine percent of participants
Promoting a Learning Mindset learners. Measurement is ongoing and learning This has now become an annual application, with
a badge and advanced, externally recognized,
rated their coaching sessions as a valuable use
of their time.
is continuous. We collect data from multiple
Our learning strategy has four primary sources to understand the performance of our certificate awarded for completion.
components: fostering a continuous learning learning programs, such as industry benchmarking
environment, upskilling our team, focusing on assessments, tracking of business metrics and
digital tools and approaches and using data
rigorously to measure results. By focusing on
KPIs, engagement survey results, individual skill
assessments, and program performance metrics
Recognition for Our Efforts
these four pillars, our team is equipped to (e.g., Net Promoter Score (NPS), Scrap Learning and In 2023, we continued to be recognized for
address the challenges of a global customer base, Business Improvement Index). The average NPS of our training programs. We earned 21 awards,
integrate new technologies into their everyday all Colgate courses has consistently exceeded the including 12 Gold medals, six Silver medals, and

2023 Sustainability & Social Impact Report


work and track the results of our efforts, ensuring industry average. three Bronze medals, from the Brandon Hall
that we address the most important issues. Group, which recognizes organizations that have
successfully deployed learning programs with
Building the capabilities of our team so they can measurable results.
perform well in their day-to-day work, drive business
Focusing on Digital IQ
objectives and develop personally is a top priority. We are embedding digital capabilities across all
We do this by offering a portfolio of innovative and
blended learning solutions that address leadership,
functions of the organization. Through Colgate’s
continuous learning program, employees have
Building a Coaching Culture
as well as technical skills that equip employees the opportunity to brush up on digital basics Ongoing coaching is a key element of our
to succeed in our fast-moving, collaborative and and embrace new skills, from data analytics and #evenbetter performance enablement process,
diverse environment. An important element of this digital transformation to workplace culture best focusing on stretching our ambitions and fulfilling
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 20

to gather more targeted and timely data at


Leadership Development various moments of the employee journey — at
Encouraging Holistic Wellbeing Mental Health as a Priority
We have a robust approach to developing talent the completion of the recruitment process, Our perception of wellbeing goes beyond Recognizing the significant influence of
at all levels of the organization, that is business during the onboarding process and when leaving physical health. It is a core component of our mental wellbeing on employee productivity,
focused and aligned with our leadership principles Colgate — to improve employee experience. workforce strategy and is seen as a key influence engagement, and retention, Colgate has elevated
and our values. in achieving business goals. For our people to mental wellbeing as a key priority in our human
Our 2023 Colgate Connect survey saw our highest bring their authentic selves to work each day, capital strategy. With that, there was a focus
• Our ongoing Colgate Leadership Challenge
participation to date and measured the progress we must meet their needs across multiple on understanding how employees think their
for talented, early-in-career employees
we made on our key priorities, including our values interdependent dimensions of wellbeing. As an wellbeing is considered in our engagement surveys,
provides participants with exposure to and
and leadership principles. We learned that our employer, Colgate plays a key role in making that as well as how different programs around the
interaction with senior management, a greater
people are more satisfied with their opportunities happen by supporting, among other things: world could impact our people.
understanding of and connection to the global
for growth and development than they were
organization, personal leadership skills training • Physical wellbeing: providing access to
a year ago and are having valuable coaching In 2023, we established a cross-functional team
and an opportunity to work on an important comprehensive health care, safety programs,
conversations with managers. We know that that developed our global “Mental Wellbeing
strategic issue for the business. nutritious food and physical activity
better conversations lead to better performance Principles.” These principles are designed to foster
opportunities.
• Developed in partnership with the Stanford and we continue to measure our progress on a supportive culture that prioritizes mental health,
University Graduate School of Business, the building a coaching culture. Survey results remain • Mental wellbeing: supporting a positive sense dismantles stigma, nurtures trust, honors cultural
Colgate Leadership Program for experienced strong on inclusion, including respecting diverse of self, life/work balance, emotional resilience diversity and empowers Colgate People to be
leaders focuses on strategic planning, opinions and cultivating a culture of belonging. and coping skills and access to mental health their authentic selves at work. Mental wellbeing
fostering innovation, and leading by example. Our global focus on wellbeing initiatives in 2024 is care and counseling. looks and feels different for everyone, but truly
a direct result of survey feedback and managers creating a culture of wellbeing at Colgate is one
• Global Leadership Program, “Create the • Social wellbeing: fostering social connections
are taking action on a local level to elevate the of the most important initiatives we have ever
Future," in partnership with the Tuck School with colleagues and maintaining healthy
employee experience. taken on as a company. We encourage all Colgate
of Business at Dartmouth College provides a relationships.
People to put these principles into practice.
multi-faceted leadership experience including
• Financial wellbeing: providing appropriate
global market immersions, digitally immersive
Employee Health and Wellness compensation, supporting retirement planning

2023 Sustainability & Social Impact Report


experiences, and coaching to improve the self,
and offering guidance to manage financial We care for ME - reflect on and
the organization and the world.
challenges and changes, such as childcare, embrace the importance of the
At Colgate, we strive to live our purpose every day college expenses, disability, care for aging individual.
to reimagine a healthier future for all people, which

OUR PRINCIPLES
parents and relocation.
Engaging Employees includes a focus on the wellbeing of our people. We care for WE - foster the power
It is central to the benefits we offer, our approach All of these pillars are part of our Live Better of connection where people can
Ongoing listening is key to making Colgate a to professional growth, development, reward and
place where people can learn, grow and be their program, which started more than 12 years ago, trust and rely on others for growth.
recognition and how we are building an inclusive and has evolved over time. Since 2020, it has
authentic selves. Formal surveys are one way culture where everyone feels they belong. And
we gather feedback. Colgate Connect is our turned its focus toward mental wellbeing as a We create a safe space - promote
Caring — specifically promoting holistic wellbeing priority. common ground where people can
global survey to assess key drivers of employee — guides our global Live Better efforts throughout
engagement. We also use shorter pulse surveys be their authentic self.
the year.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 21

We are proud to provide resources and


Benefits Environment, Health and Safety
opportunities to help our employees take care Equilibrium Workshop - Brazil
of their mental health, from facilitating a strong Around the world, we are committed to creating
company culture that empowers colleagues 50 Colgate People attended this workshop
a culture of health and wellbeing, recognizing Colgate’s value of Caring is aligned with our
to learn about how to manage stress and Environment, Health and Safety (EHS) Guiding
to connect with each other to offering robust disconnection, with special tools to support that the success of our Company is driven by
benefits that position mental health as integral our talented and dedicated employees. Colgate Principles to ensure that we protect the health
their day-to-day activities.
to overall health. We have taken a few specific also remains committed to a safe and healthy and safety of all our employees and any
measures to address mental health directly, work environment with a goal of zero harm. We individuals who access our sites, minimize our
including: offer a variety of benefit programs to support impact on the environment, strive to deliver
our employees and their families at every stage sustainable product solutions and minimize
• Access for all Colgate People, around the global impacts in all operations. Colgate People
of their lives so our employees can bring their full
world, to an Employee Assistance Program around the world are committed to maintaining
selves to work. While specific program offerings
for eligible employees vary by country according healthy and safe working conditions in our
• Mental health awareness training
to local regulations and practice, typically benefit facilities and to keeping our business operations
• Free health, fitness and wellbeing classes programs include: environmentally sound.
• Ongoing flexibility in work schedules • Medical and Dental Care Plans We continue to maintain a robust EHS
• Retirement and Savings Plans Management System and EHS Global Standards.
HIGHLIGHTS

The EHS Management System includes self-


Live Better Month CP South ASEAN Hub
• Employee Assistance Programs assessments and inspection, management
of change, training, documentation and EHS
As part of Colgate’s DNA, we believe everyone We engaged in some heart-to-heart • Tuition Benefits
leadership expectations. In 2023, we made
deserves a healthier life. This fundamental conversations with “Stories of Resilience” where
our leaders and colleagues courageously opened • Paid Parental Leave changes to better align our teams to focus
belief is reflected in the products we make, the
up about mental health at work and beyond. and observe critical work and communicate
innovative ways we make our world healthier and • Recognition Programs
Everyone committed and pledged for more self when gaps are observed. This revision also
more sustainable and through our respectful care on our “Mental Wellness Pledge” wall. • Subsidized Child Care Benefits included the evolution of our Minimum Safe
and empathetic treatment of each other. In

2023 Sustainability & Social Impact Report


Behaviors to ‘Foundational Safety Elements’
2023, our Live Better campaign had a focus • Financial Seminars which more closely links with the EHS Human &
on mental wellbeing, especially the first pillar -
• Adoption Benefits Organizational Principles’ platform. We annually
WE care for ME, focusing on the power of the
evaluate our EHS Management System with a
individual, including self awareness, recognition • Employee Resource Groups third-party vendor to ensure it is the equivalent
of the moment and strategies to re-energize and
• Hybrid Work Arrangements of benchmark consensus standards, such as ISO
recharge your mental wellbeing.
45001:2018 or ISO 14001:2015. Sites are required
to develop appropriate programs to comply with
Our global webinar series on "How to Manage Company standards and applicable regulatory
Your Energy," garnered participation from over 30 requirements.
countries in four languages.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 22

We maintain a global EHS Audit Program that is Through external benchmarking with our our strong EHS Management System that includes
executed by our employees and a third-party partnership in the National Safety Council audit, risk assessment, training, inspections, work Safety Week is an all-inclusive event to share
provider. Our process includes a full audit that is Networks and Conference Board Chief EHS observations, documentation and corrective action. best practices and refresh our commitment to
completed every three to six years, depending Officer’s Forum, we started measuring a new our health and safety culture — a key tenet of
on a site’s risk profile. Our full audits are safety rate indicating methodology prescribed In 2023, we delivered a training course on EHS our EHS Guiding Principles. In 2023, our Safety
Week themes focused on "Driving to Eliminate
predominantly conducted live on-site. We also in ASTM 2920-19, a global consensus standard principles related to Human & Organizational Serious Incidents," revolving around striving
conduct a verification audit in between a site’s that bases the case severity assessment on the Performance (HOP) to over 10,700 manufacturing for zero harm and driving to eliminate serious
0.4
full audit to assess follow-up action plan closure “nature of injury,” and focuses on more serious and warehouse employees. Our Global Supply incidents, which aligns with our 2025 strategy.
effectiveness. Verification audits are either outcomes as opposed to OSHA criteria, such as Chain also completed over 240 learning team Sites completed specific activities, training and
conducted live, virtually or a hybrid approach with restricted 0.3
work activity and medical treatment reviews, a HOP process that seeks to understand events to support this theme. Key activities
included HOP learning teams, machine safety/
live and virtual auditors. Our audit frequency is beyond first aid. We collected data using this how work is performed and what contributes to lockout tagout, working safely with cleaning
defined based on a site’s EHS risk profile to more criteria in 2022 and our ASTM Rate was 0.40 (30 deviations in procedure, process, and/or task and sanitization (C&S) processes and topics
0.2
effectively audit sites with greater risk potential at ATSM incidents). In 2023, our ASTM Rate improved execution. To further strengthen our foundational designed to focus on risk reduction and
a reduced frequency. to 0.23 (19 ASTM incidents). environmental performance, we delivered three preventive programs.
0.1 global Environmental Boot Camp webcasts A hot water and C&S campaign was conducted
Our 2023 safety performance was similar to our Our focus is to ensure health and safety during 2023. Courses on dangerous goods, spill in the Latin America sites to reduce risks
2022 results. Our total recordable rate (TRR) was fundamentals are clearly established, leveraging prevention and tanks and waste programs were associated with exposure to water in excess
0.0
0.22 (83 recordable incidents versus 78 in 2022), delivered. We conducted a global survey to of 80ºC (195ºF), acute exposure to chemical

HIGHLIGHTS
2022 YE 2023 YE
and our lost workday case rate (LWCR) was 0.04, assess risk from external or underground piping hazards and inhalation exposure to chemicals.
Through the coordinated efforts of the EHS,
a slight decrease from 2022 (0.06). In 2023, we ASTM RATE VS. YEAR systems. Detailed actions will be executed in 2024 Quality and Operational teams, this team was
experienced 16 lost workday accidents versus based on site and environmental receptor risk. able to eliminate hot water and use lower risk
24 in 2022. We also experienced two incidents chemicals, reduce ergonomic risks and reduce
ASTM RATE (PER 1,000,000 WORK HOURS)

0.40
that were considered “serious” according to Our ambition for 2025 is to continue to strive for personal protective equipment requirements.
the Colgate Illness, Injury and Event Reporting The campaign resulted in a 75% reduction of
zero harm and drive for zero serious incidents. At
C&S incidents.
and Management Standard versus 10 in 2022. 0.30 Colgate, relevant Colgate executives are involved
Unfortunately, one of the incidents included a fatal when there is a serious injury. Sessions on how

2023 Sustainability & Social Impact Report


accident involving a 4PL transportation personnel to proactively prevent critical risks from, among
0.20
at one of our sites. We report serious incidents other things, electricity, machinery and work at
for employees, temporary workers and contractor heights, with a focus on establishing the most
incidents that occur on our sites or during the 0.10 effective preventive controls, are conducted.
execution of Colgate work. We have put enhanced Our teams participate in risk assessments to
emphasis on ensuring we have robust controls determine if the controls in place are effective to
for high-risk tasks. Colgate leverages a global 0
2022 YE 2023 YE mitigate potentially negative outcomes.
digital system to track injury and illness data.
ASTM PER YEAR
The integrated system allows synchronization
with modules — auditing, compliance calendar,
industrial hygiene, inspections and action tracking.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 23

The North America Supply Chain team


conducted a successful autonomous truck
Occupational Health WE Create a More Global Diversity

Inclusive World
shipment testing in partnership with Uber Having established Occupational Medical Though we are a U.S. headquartered company,
Freight and their network of AV partners that Standards designed to assess medical our perspective on DE&I is global. Our ambition
are developing and operating the vehicles. surveillance requirements for employees is to assure we are building an inclusive culture
While the autonomous trucking industry potentially exposed to chemical, physical and/ for all people, in every geography with a wide
is still developing, it comes with multiple or biological agents, we have a 2025 target to range of identity characteristics such as ethnicity,
benefits like increased efficiency, reduced fuel
One of our core values is We are Inclusive. This
consumption, predictive maintenance, cargo reduce tasks that have elevated chemical or defines both who we are and who we want to LGBTQIA+ status, ability and socioeconomic
security and safety and environmental benefits. noise exposure or ergonomic exposure. The be as we work together to realize our purpose. status. We want all Colgate employees to feel as
Occupational Medical Standards work in concert Achieving our business results and our purpose if their identity characteristics are valued and
with the Colgate Industrial Hygiene Standards and requires an inclusive culture that values the that they have equal opportunity for impact and
our sites are required to adhere to all applicable differences in background, experience and advancement. Located around the world, Diversity
local requirements. perspective that a workforce that represents Leadership Councils (DLCs) help solidify best
our consumers can bring. This means sustaining practices for talent management and leadership
a culture where we can be our authentic selves, into actionable frameworks that guide our daily
activities. Distributing these practices across
Reducing Noise, Dust and be treated with respect and have the support of
leadership to impact the business in a meaningful Colgate, and thus around the world, allows
Chemical Exposures way. We succeed when we operate in this way, connection with others in the organization and
HIGHLIGHTS

maintaining open and honest input from each harnesses cultural insights necessary to build
Colgate strives to reduce noise, dust and
other, our business partners and our customers. empathy and model inclusive behavioral changes.
chemical exposures at our facilities. Our goal is
Through a partnership with the National
Safety Council Networks Consulting team, to decrease the number of people who must
utilize hearing protection or respirators to reduce
we established an important communication
campaign focused on key topics. The topics exposure below the applicable occupational
Management Accountability
completed in 2023 included: chemical safety, exposure limits. We have included this metric At Colgate, diversity, equity and inclusion (DE&I)
emergency response, fire safety, hot water/
as an element of our 2025 target to strive for is not an initiative or set of activities. It provides
C&S safety, forklift-pedestrian safety and
zero harm and challenge our teams to enhance

2023 Sustainability & Social Impact Report


safety on the road. the cultural guidelines for how we expect Colgate
preventive control measures. We maintain a global People to interact with each other every day. It
partnership with Chubb Global Risk Advisors to is who we are, not what we do. DE&I starts at the
support us with industrial hygiene sampling and top and is reflected in our purpose and continues
consultation to improve controls when elevated through our culture and business strategy. It is
air sampling results are identified. This ambition defined in our values and embedded throughout
aligns with our efforts to improve workplace our Leadership Principles. In our Board and Senior
conditions for our employees globally. Data Leadership Team meetings with our Chairman,
collected during the assessments is uploaded into President and CEO, DE&I is often a featured
a global digital system. topic. Discussions may center around inclusion
and diversity aspirations, progress toward them,
obstacles and solutions to push forward.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 24

By the Numbers We have surpassed our aspirational goals


for Hispanic and Asian employees across
Bringing Colgate Together - WE Help Children,
Employee Resource Groups
Their Families
At Colgate, we are committed to making progress the Director and Vice President levels of the
against the aspirations that we set for ourselves organization, and continued to work to increase
Employees have been the catalysts for all of our
with respect to DE&I. We diligently manage, Black representation at all levels of leadership

and Communities
employee resource groups (ERGs), prompting
measure and report key performance metrics and throughout the Company in 2023.
the creation of spaces where they can organize
on our way to reaching the following aspirational
around shared interests. ERGs are formed to

Thrive
goals: Across Colgate, respondents to our employee create spaces for the exchange of ideas and
engagement survey widely indicated that they experiences. We now have almost 60 chapters
• Qualified labor force representation among
feel that they belong at Colgate, that they can be of our 12 core ERGs worldwide. In 2023, Colgate
women across the world at all organizational
their authentic selves and that their managers launched the North America Sustainability Squad, Colgate’s Bright Smiles, Bright
levels.
support inclusion in their workplace. Our survey focused on building a culture of sustainability Futures (BSBF) program
• Qualified labor force representation of Black/ results placed us in the top quartile of measured with Colgate employees. Leading up to NYC educates young people on the
African American, Latin and Asian ethnic companies, showing that our culture of inclusion Climate Week, they hosted a webinar in relationship and importance of
groups in the U.S. at all organizational levels. is felt at every level of the company. collaboration with the Black Leadership Network, oral health and wellbeing and
• Achieving inclusion scores in the top quartile about the intersection of black leadership and provides education, access
of measured companies. environmental and social justice. to dental services and the products and tools to
Supplier Diversity implement healthy habits. Through meaningful
partnerships with retailers, governments and
Our approach is to assure we consider the best An important part of our 2025 strategy is to other key stakeholders, we have reached
talent pools so we find and consider all qualified enable the success of diverse companies. approximately 1.7 billion children and their families
people so that we do not default to our inherent
in more than 100 countries around the world
biases. Additionally, our efforts focus on assuring
As part of our efforts to increase the number of since the program was established in 1991. BSBF
that we have a diverse slate of qualified talent for
our diverse suppliers, in 2023, we continued to continues to promote health equity and optimal
consideration. This enables us to assure we are
perform functional portfolio reviews to recognize health and wellbeing by engaging with children
always choosing the best person for an opportunity.
opportunities to collaborate with new diverse and families in the communities where they are

2023 Sustainability & Social Impact Report


suppliers or enhance the capabilities of existing born, live, work, learn and play.
In 2023, women represented more than half (54%) ones. In addition, we expanded our business with
of our salaried and clerical employees. We have virtual diverse supplier forums. These forums
focused on assuring we consider qualified females provided opportunities for suppliers to explore
for opportunities at the senior leadership level how Colgate could benefit from their offerings
A Bright Future to Smile About
(Senior Vice Presidents and above). This, among and share our capabilities to improve their
other things, has enabled us to steadily increase organizations.
the percentage of women at our senior leadership To learn more about how we are creating a Our Program Curriculum
level from 27% in 2018 to 38% in 2023. We are culture that celebrates everyone, please visit our
Diversity, Equity & Inclusion website here. The cornerstone of BSBF is our award-winning
proud of the results of our efforts thus far, and will
educational curriculum. Developed with global
continue to extend effort to consider the most
health and education experts, and ministries of
qualified people for all opportunities.
education in some countries, the multicultural
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 25

and inclusive materials illustrate how to maintain engagement and reach with children and their traveled to 16 Colgate facilities across the U.S. Congress in Montreal, Canada, to convene nursing
a healthy mouth and body and are presented in families. The Hispanic Federation’s community — each stop was paired with a community visit leaders to mitigate the burden of NCDs through an
oral health lens.
over 20 languages each year. In several countries, health workers are trained in oral health and Colgate People were invited to volunteer.
the program materials are part of the permanent and deliver oral health education directly to Employees helped engage local communities
school curriculum. We have actively aligned families and at community health events. by teaching children and their families about
our BSBF educational materials with health and oral health and good hygiene.
• Integrated Marketing Communications
education standards to extend the reach and
(IMC)/Trade Partners: We leverage
impact of our engagement and to contribute to
customer relationships to drive excitement
improving both health and educational outcomes
for students. We also contribute to improving
and incremental merchandising support Our Results
in participating stores. In the U.S., our work
health literacy for both children and their parents, Each year, we strive to reach over 100 million
enhances the consumer experience, increases
which is a critical aspect for families to make children and their families around the world. In
consumers’ knowledge of the importance
positive everyday decisions throughout the 2023, the BSBF North America program reached
of good oral health and drives stronger
course of their lives. over 50 million children and families with
trade relationships across multiple retail • In Kenya and Tanzania, we worked with the
health and education programs focused on the
environments during annual tentpole events. Ministries of Health to educate almost 1,500 nurses
importance of health literacy, good oral health in a half-day event. Since 2022, these nurses have
Key initiatives and program • Professional Partnerships: We partner with
government health and education agencies,
and wellbeing. We are proud of this program
that builds shared value for both us and society,
reached more than 1.5 million mothers in Kenya
and 1.3 million mothers in Tanzania, teaching them
components drive our BSBF non-profit organizations (NPOs) and health enabling us to make a significant impact in the about the importance of good oral health for their
children and families.
program: professional associations to improve overall
health and wellbeing for children and families
communities where we live and work while
engaging with consumers to build our brand value
• In-School: We partner with local schools, around the world. For example, in Tanzania and empowering children and families across the
ministries of health, ministries of education, and the U.S., we partner with global nursing globe to achieve healthy and bright futures.
health professional organizations and teacher associations and leaders to educate nurses
associations to deliver oral health education about good oral health for children and their In an effort to reach even more people and
and disease prevention. families. Nurses then include oral health reinforce the connection between oral health and

2023 Sustainability & Social Impact Report


education as part of the primary care and overall health and wellbeing, the BSBF team turned
• Community Engagement: In some countries,
prevention visit. its attention to the frontline of preventive care —
BSBF is mobile. In the U.S., one component of
BSBF includes a fleet of mobile dental units, nurses. These professionals are crucial to truly
• Digital: Educational resources are provided
which travel to rural and urban communities integrating oral health into primary care, especially
online, including downloadable teachers’
to provide oral health education, free dental in places where children have access to nurses
guides, story books, wall posters, family take • In the U.S., BSBF partnered with the Sigma Theta
screenings and treatment referrals to children but not dental providers. This is why, in 2023,
home brochures, videos, songs and oral health Tau International Honor Society for Nursing, the
who are underserved. The vans travel to we partnered with the following organizations to second largest nursing body in the world. Sigma
games.
over 1,000 towns and reach more than 20 champion oral health and wellbeing. has trained nurses to be “Oral Health Equity
• Employee Engagement: Our employees are Leaders,” delivering oral health education to
million children and families in a typical year. • BSBF partnered with C3 Collaborating for Health
underserved children and families. In addition,
BSBF also partners with organizations, such often involved in deploying BSBF programs (C3), a global non-profit focused on countering
Colgate was the first oral care brand to host
as the Hispanic Federation, to expand its around the world. In 2023, BSBF held a the chronic non-communicable disease (NCD)
a booth at the International Council of Nurses
roadshow where BSBF mobile dental vans epidemic, at the International Council of Nurses
Congress annual meeting.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 26

Brighter Smiles Around the World Health Equity and the United Nations + Sustainable Development
Goals (SDGs)
• In the Dominican Republic, during National We believe that everyone should have a fair and just opportunity to achieve optimal health and wellbeing.
Brushing Day, BSBF joined forces with key However, it is widely understood that children and families who are underserved bear the burden of
allies, the Dental Department of the National oral diseases and poor oral health outcomes. BSBF is working to promote policies, systems and overall
Health Service, the National Institute for community conditions that enable optimal health for all and seek to partner with NGOs and foundations
Early Childhood Care and Colgate People, to to remove systemic barriers that have resulted in health inequities.
conduct simultaneous activities nationwide,
bringing oral health education to more The work of BSBF is anchored in the UN Sustainable Development Goals (SDGs). Our partnerships with
than 100,000 children. Children enjoyed governments, NGOs, academia and health professions allow us to be at the table to dig deeper to
educational activities and programs to understand the root causes of the problems within the context of our work.
promote oral care habits.

• In 2023, we had the privilege of partnering with the Hispanic Federation to conduct an oral Partnerships
health training program for community health workers. This interactive and bilingual training An important element of our 2025 Sustainability & Social Impact Strategy is our engagement and
session lasted for two hours. To date, we have successfully trained 16 community health collaboration with external partners, which complement our strong internal capabilities. These strategic
workers from diverse locations such as New York, Miami, Chicago and Dallas. In 2023, these partnerships, in addition to the strategic partners listed in sections above, are important to us to help us
trained community health workers delivered oral health and wellbeing messages to over achieve our ambition to improve children’s oral health and wellbeing.
3,200 families, ensuring that the information is accessible in their native language.
Here are just some of Colgate’s partners:

• ADA Foundation • National Dental Association


• BSBF in the Philippines has made significant
strides since its inception in 2005, reaching • American Dental Association • Save the Children

2023 Sustainability & Social Impact Report


over 40 million Filipino children from public
• Black Women’s Health Imperative • The Links, Incorporated
elementary schools and communities. In
2023, BSBF reached 16 out of 17 regions in the • FDI World Dental Federation • The National Council of Negro Women, Inc.
Philippines, reaching approximately 37,000
public elementary schools, catering to around • Hispanic Federation • Sigma Theta Tau International Honor Society
2.4 million children aged 6 years old. This for Nursing
program was supported by more than 600
public school dentists, 1,000 dentists from
the Philippines Dental Association and 5,000
teaching professionals.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 27

Community Engagement • Championing optimism (programs and services • Continuing Colgate’s commitment to • Colgate’s commitment to increasing access
that help people build capabilities and skills championing healthy smiles, the Company to children’s oral health and education in the
and Giving necessary to achieve healthier futures) funded a comprehensive program with the community includes a strategic partnership
National Dental Association Foundation with Save the Children. In 2023, we reached
• Providing disaster relief and emergency care
aimed at empowering underrepresented over 183,000 children and their families in
Taking values-based actions to support, advance in Colgate communities
students in the United States. This initiative rural communities in Bolivia, the Dominican
and improve the communities where we live, provided scholarships and fellowships, Republic, El Salvador, Guatemala, Honduras,
work and market our products is essential to supporting collaborative research and Laos, Mexico, Myanmar, South Africa, Tanzania
fulfilling our purpose to reimagine a healthier Below are some of the actions we took in 2023 to
enhancing student pipeline and enrichment and Thailand.
future for all people, their pets and our planet. fulfill our purpose:
programs, as well as community oral health
We provide financial and in-kind donations to • In 2023, the Colgate Women’s Games, the
• EltaMD sponsored mobile skin cancer education and outreach. Colgate supported
nonprofit organizations around the world, and our nation’s longest-running track and field series
screenings and sun safety education the development of five student scholars
people contribute their time and talent through for girls and women, held its 48th season to
programs, delivering more than 3,000 free and their publication of pivotal research in
Colgate-sponsored volunteer activities. continue creating pathways for female athletes
skin cancer screenings and uncovering over peer-reviewed journals, the engagement of
to achieve their athletic potential and pursue
800 suspected melanomas. 50 students in career enrichment programs,
their educational goals. Participants can earn
and the participation of 100 undergraduate
2023 Community Giving: • Colgate received the UNCF’s Legacy Partner students in pipeline initiatives. In addition
one of more than 100 educational scholarships
Award for our unwavering support and awarded by Colgate and, in 2023, the

$54 Million*
to the donation, Colgate offered mentorship
affirmation of their mission to envision a nation scholarship amounts were doubled in value.
opportunities for employees.
where all Americans have equal access to Many standout high school competitors have
a college education. We also increased our • To support our commitment to employee also earned athletic scholarships that helped
funding of the UNCF scholarship program in action, Colgate’s Employee Resource Groups them pay for college.
Colgate’s charitable focus areas include: collaboration with our global DE&I team and (ERGs) located in our Park Avenue (NY) and
sponsored UNCF’s annual Walk for Education. Piscataway (NJ) offices were given funding to
• Championing healthy smiles and healthy skin Colgate has been a supporter of the UNCF provide grants to local nonprofit organizations
• Creating educational pathways for diverse since its founding in 1944. of their choosing. The following nonprofit
organizations received grants from our

2023 Sustainability & Social Impact Report


and underrepresented students and Colgate
professions (dentistry, dermatology and skin ERGs: the Hetrick-Martin Institute (LGBTQ&A
care and veterinary science) Network), Lower Eastside Girls Club (Colgate
Women’s Network) and Seeing Eye (Colgate
• Providing Food, Shelter & Love for pets Abilities Network). Funded programs included
everywhere scholarships to Hispanic dental students, oral
health educational outreach to low-income
• Promoting environmental stewardship
residents in NYC and coding workshops
aimed at LGBTQ&A youth.

* Includes cash and in-kind contributions to charitable organizations


and spending for community programs, including the Bright Smiles,
Bright Futures program in Colgate’s 20 largest subsidiaries (by oral
care sales) and the Colgate Women’s Games.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 28

Helping
Millions of Homes
In This Section

29 Design Sustainable Products

31 Build Sustainable Habits for Life

32 Foster Lifelong Relationships Between Pets and People

2023 Sustainability & Social Impact Report


Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 29

Design Sustainable Our scientists and engineers are a diverse


group of chemists, biologists, clinicians, flavor
Global Innovation for Global of DE&I into our research methods in several
ways, including by modernizing the ways we ask
Challenges
Products
and fragrance specialists, packaging engineers, questions to recruit and identify people in our
information specialists and analysts. We research to be more inclusive across age, gender,
While our central research and development
encourage them to step out of their lanes, and race/ethnicity as appropriate for each region
headquarters is based in Piscataway, New Jersey,
Our ambition is to help people in millions of to think about a problem from a different of the world.
we also have Global Technology Centers located
homes around the world live happy and healthy perspective and to engage with their colleagues
around the world. In addition to being co-located
lives. To do this, we are committed to developing from different disciplines. All team members are When we do interact with our consumers and
in these centers, our packaging engineers are
and delivering products that people trust and encouraged to spend 5–10% of their time outside customers, we have an obligation to protect
on-site at our larger production facilities to ensure
to enable a healthier and more sustainable their main focus area, which leads to sparks their personal data from unauthorized use or
innovation is brought to life. Product performance
future for everyone. Central to this ambition is of creativity and insights that can completely disclosure. Guided by our Privacy Policy, we
is another key area. Not only do we focus on
providing products that contain safe ingredients, change how we think about a particular problem. protect personal data and take the necessary
delivering technically superior products but also
are less impactful to the environment, require We continually strive to be people-centric in steps to keep that data secure. We handle
those that people perceive as superior when used.
less packaging and improve the health and how we discover innovation opportunities — personal data consistent with our Privacy Policy
We benchmark internal and external products to
wellbeing of our consumers and the planet. starting by understanding the greater context to ensure transparency in how we collect, use
continuously strive to be better.
of people’s lives, their fundamental needs and and disclose consumer and customer data.
their behaviors. People-centricity is key for our
scientists and engineers. Our large global reach enables us to better
People-Driven Innovation understand consumers in different markets. Scientists and researchers developed a new
It also helps us spot new trends and growth form of fabric conditioner, Soupline Softening
Scientists led the development of a liquid fabric Tablets, are the only fabric softener tablets on
We deliver each and every day with our culture opportunities, some driven by technological the market in France and Belgium. Each pre-
conditioner that repels pet hair before it sticks:
of science-led, core and premium innovation. advances and some driven by regional culture dosed tablet (in a heart shape) is manufactured
Suavitel Shed Shield. Scientists conducted
This culture is driven by our global team of and practices. People are at the center of with 0% water, 72% less plastic versus liquids,*
conversations with Hill’s Pet Nutrition team and 89% natural origin ingredients.
diverse thinkers who bring their experience everything we do. Through engagement and
members and real-world Pet Parents. Amongst the
and technical knowhow to the job every day. listening activities, we can better understand

INNOVATION SPOTLIGHT
340 participants who participated in a consumer
Hundreds of Global Technology specialists across consumers’ mindsets and provide them with
test using Suavitel Shed Shield at home, nearly

2023 Sustainability & Social Impact Report


eight Global Technology Centers are dedicated products that meet their needs, no matter where
three-fourths of them said the product repels
to advancing Colgate’s innovation and growth they are in the world. Our global Consumer Affairs
pet hair.* In addition to its pet hair-repellent
through their creative, problem-solving approach team can be reached through a variety of ways,
technology, scientists were driven
to their work, their willingness to experiment and including through increasingly popular digital
to implement a fragrance system
their commitment to our mission. channels. Many of our websites also provide
that fights odors,** especially
frequently asked questions for people to help
those associated with two
others find information and help themselves.
Our teams are: common pet smells: wet dog and
As part of a key transformation pillar of the Hill’s Pet Nutrition launched Prescription Diet
• Knowledgeable about our brands cat urine.
Company’s strategy, data and analytics are being ONC Care — the first dry & wet pet food from
used in many more ways to gather insights about Hill’s designed specifically for pets with cancer,
• Curious about technology * Versus detergent alone. ensuring they receive the nutrition they need.
people. To ensure that the insights we gather are
• Passionate about discovery ** Versus detergent alone, against wet dog
and cat urine odors, tested on cotton and as inclusive and representative as possible, we
• Constantly improving, learning and evolving cotton-polyester fabrics. have worked hard to incorporate the principles * Versus plastic used for a 650ml bottle.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 30

Improving the Sustainability Product Stewardship


Colgate natural extracts Bio toothpaste Palmolive Aroma
Profile of Our Products in Europe has an improved formula, with
99.7% ingredients of natural origin and
Essence Happy
Forever shower
at Tom’s of Maine
packaged in our recyclable tube. gel has a formula Our Tom’s of Maine business
that is 92%
Providing safe and high quality products with biodegradable is one of the original purpose-
an improved sustainability profile is the most and 95% of the driven brands. Founded in 1970,
important goal of our product innovation ingredients are of Tom’s has made “Doing Good”
process. This effort is motivated primarily by our natural origin.** how they do business from the
commitment to provide safe, healthy and more The bottle is beginning. Their purpose is to help
made with
sustainable product choices to our customers post-consumer people live naturally without compromise, and at the
and their families, and by consumer interest recycled content center of that is being focused on the planet, people
in these products. Central to our efforts to and is recyclable. and health. In 2023, Tom’s of Maine was recertified
improve product sustainability, we developed as a B Corp by the non-profit organization B Lab
the Sustainability Product Index (SPI) to assess against rigorous standards which Tom’s first met
the sustainability profile of our products. The SPI ** Water and naturally in 2019. This recognition is awarded to businesses
sourced ingredients with
is aligned with our 2025 Sustainability & Social limited processing.
that meet strong levels of social and environmental
Impact Strategy and is focused on the actions to performance, transparency and accountability.
HIGHLIGHTS

design sustainable products, build sustainable Through this certification, Tom’s of Maine publicly
habits for life, eliminate plastic waste and commits to upholding a purpose-driven business and
conserve water. specific public benefits.
Palmolive Ultra Tom’s of Maine natural deodorant is aluminum-
Australian Extracts free and made with no artificial fragrances, dyes, Tom’s also provides products created with a defined
range pays tribute preservatives or baking soda. The container is
to and through made with 100% recycled plastic. “Stewardship Model” for natural, sustainable and
close collaboration responsible product development and ingredient
and partnerships sourcing. The Stewardship Model is a practical tool
with First Nations

2023 Sustainability & Social Impact Report


that guides the brand’s decision-making on its
Australians. It products. Every ingredient Tom’s of Maine uses goes
is made with
biodegradable through what is called a stewardship review process.
cleaning ingredients Tom’s of Maine also screens prospective suppliers
Dashlab is an internally developed tool to help and 0% parabens, to make sure their approach to purity, consistency,
our researchers make informed decisions on phosphates or safety, processing, sustainability and responsibility
various attributes including sustainability. We phthalates. The meets the stewardship standards with proof to
bottle is also
are harnessing the power of analytics to bring recyclable and back it up. Packaging choices are also guided by the
pertinent sustainability information to our research made with 100% Stewardship Model, striving to improve sustainability.
and development community. With Dashlab, our recycled* plastic
scientists are equipped with the information they content. For additional information about the Tom’s of Maine
need to make positive sustainability impacts brand and mission, please see the Tom’s of Maine
upfront at the design phase. * Does not include cap and sleeve. Goodness Report.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 31

Ingredient Transparency Develop: If the ingredient is determined safe, we move forward with developing a product using the new
ingredient and evaluate the product’s efficacy and potential adverse effects of its usage. If the resulting
product does not meet our standards, we go back to the drawing board.
Transparency is a key part of our commitment to product sustainability. Consumers today are looking
for information about our environmental, social and governance practices. In addition, consumers are
Instruct: In the third stage, we ensure that proper warnings and use instructions are communicated on
looking for details about the products they use. We want to empower people with information about the
the label of the product.
ingredients in our products and the purpose and function of the ingredients in the products.
Monitor: It is our responsibility to continue to ensure the safety of our products once they are available
Colgate continues to utilize digital platforms, such as SmartLabel™, in the U.S., which provides a wide
to purchase. Our pharmacovigilance team — made up of physicians, pharmacists and nurses — gathers
range of product details that cannot fit on a package label. It explains what the ingredients are, why they
information on adverse effects from health care professionals and consumers, both directly and indirectly,
are in the product and what they do and provides information on recyclability. Consumers can access
via clinical trials, market research and literature. After collecting and documenting that information, the
SmartLabel at home and on-the-go while creating a shopping list on their phone or when making a
team assesses and analyzes it to ensure that a product’s safety is maintained throughout its lifecycle.
purchase decision in the store.

Product Safety
The safety of our consumers and our people is our first and greatest responsibility. Our technical teams
conduct rigorous safety evaluations on all our products before we bring them to the marketplace and
Build Sustainable Habits for Life
ensure our products comply with, and often exceed, all applicable regulatory requirements wherever we
do business. We work with regulatory agencies and health oriented organizations worldwide, including
the U.S. Food and Drug Administration, European Medicines Agency, European Chemical Agency- REACH, Handwashing Education
World Health Organization and Health Canada, to ensure our products meet the highest standards of
safety. Our stewardship committee meets several times per year to review ingredient use globally.
The simple act of washing hands with soap is one
of the most effective ways to prevent disease
To learn more about the science behind our products, please visit the Scientific Excellence section of our

2023 Sustainability & Social Impact Report


transmission, especially among children. Our
website, and our Ingredient Safety Policy.
global handwashing program provides educational
materials and sample products to schools and
communities and builds awareness through
Safety Evaluation Process advertising and public relations campaigns. In
some countries, Colgate teaches handwashing as
When we introduce new products or ingredients in our products, we apply the following rigorous part of our Bright Smiles, Bright Futures oral health
evaluation process to ensure that the products or ingredients are safe, all applicable regulations are education program, building education about proper
followed and our consumers are informed about these ingredients. handwashing into the oral care curriculum and
messaging. Like the oral health component of BSBF,
Assess: Before we use a new ingredient, we complete a thorough safety assessment of the ingredient for the program creates shared value for both Colgate
both its intended use and foreseeable misuse. If the ingredient is found to be unsafe, we will not use it. and society, helping to improve health outcomes.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 32

Foster Lifelong people adopt a shelter pet, they provide that


pet with another chance at finding love and a
Since 2002, the Hill’s Food, Shelter & Love Program
has provided more than $300 million in pet food
country, as well as tips and advice to overcoming
key barriers to pet adoption.

Relationships
forever home. The goal of the Hill’s Food, Shelter to more than 1,000 pet shelters and helped more
& Love Program is to provide dogs and cats with than 14 million pets find new homes across North
nutrition that will help make them healthy, happy America.
Hill’s U.S. Disaster Relief Network
Between Pets and and ready to join their new home. Healthy pets
are more adoptable pets. Hill’s Science Diet
provides precise nutrition for a variety of needs,
We are proud of our continued participation as Core to our values as a caring company, we are

People
a national sponsor of NBCUniversal Local’s Clear committed to supporting pets and the people
such as supporting healthy skin, coat and stool. the Shelters U.S. pet adoption and donation who care for them in times of crisis. When
Along with expert care from shelter staff and campaign, which we have supported since 2018. disasters strike and pets are impacted, we quickly
volunteers, Hill’s pet foods can play a vital role in This event not only helps build brand reputation respond by providing free nutritional support
the ability of shelters to help pets get adopted. and growth but also helps us to advance our through the Hill’s U.S. Disaster Relief Network. This
Caring value and supports our business strategy. first-of-its-kind network was established in 2013
• We provide Hill’s pet food, primarily Science
In 2023, hundreds of Hill’s and Colgate employees as a direct extension of the Hill’s Food, Shelter &
Diet, to feed all cats and dogs in every shelter
Food, Shelter & Love Program volunteered for adoption events held across Love program, with a mission to donate free pet
in the program at a significant discount.
the country. Beyond helping pets in need, the food to shelters, veterinary clinics, governmental
for Pets • The program also provides enrolled shelters Clear The Shelters campaign is also a powerful organizations and other large non-profits caring
with free small bags of Hill’s pet food for new moment for us to connect with pet owners and for pets impacted by disaster. Over the past 11
At Hill’s Pet Nutrition, we pet parents to help ensure a smooth and easy strengthen our leadership position within the years, Hill’s has donated more than 3.9 million
help enrich and lengthen transition for pets to their new homes. shelter community. pounds of food to support more than 900
the special relationship • Hill’s also provides a helpful New Pet Parent organizations in the U.S. caring for pets in the
between people and Since the campaign launched in 2015, more than aftermath of disasters.
website that provides a variety of tips and
their pets by providing one million pets have found new homes through
tools new pet parents need to help give their
science-led nutrition to the Clear the Shelters campaign. In 2023, more Hill’s Disaster Relief Network responded to a total
pet the best start in life.
cats and dogs. We know than 1,400 shelters and rescues across the U.S., of 21 disasters in 2023, including fires, floods
just how critical nutrition Puerto Rico and Guam joined the campaign, and tornadoes. One of the most significant of

2023 Sustainability & Social Impact Report


is to the healthy lives which helped more than 158,000 shelter pets find these disasters occurred when a massive wildfire
of pets. Through donations, partnerships and new homes throughout the month of August. The on the island of Maui ripped through the town
pet disaster relief, we live our Hill’s brand values Clear the Shelters donation campaign also raised of Lahaina, impacting the lives of thousands of
every day. more than $575,000 to provide grants to shelters pets and people in its path. In partnership with
in need of support. multiple responding agencies on the ground, Hill’s
provided more than 22,000 pounds of pet food
As a member of the animal welfare community, to support pets and pet families in the aftermath
Food, Shelter & Love for Pets Hill’s also created and launched its first “State of of the disaster.
The Hill’s Food, Shelter & Love Program provides Shelter Pet Adoption” report to provide invaluable
us with an opportunity to live our mission insights to the growing animal shelter crisis from
statement every day. We believe that when the pet owners’ lens and highlighted examples
of great work happening in shelters across the
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 33

Preserving
Our Environment
In This Section

34 Eliminate Plastic Waste

38 Accelerate Action on Climate Change

41 Lead with Zero Waste Facilities

2023 Sustainability & Social Impact Report


44 Promote Water Stewardship

47 Drive Sustainable Sourcing


Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 34

Eliminate Plastic Waste *By 2025, it is our goal to:


• Reduce the absolute use of new (virgin) • Make all of our packaging recyclable, reusable,
Colgate has continued our sustainability journey in the area of packaging and plastics with a plastic by one-third against a 2019 baseline. or compostable.
focus on more circular and innovative design. We continue to lead the way on our first-of-its kind
recyclable toothpaste tubes and are committed to the rapid conversion to recyclable plastic • Use at least 25% post-consumer recycled • Eliminate unnecessary and problematic
squeeze tube design and its acceptance within the recycling system. plastic in our packaging. packaging.

* Our progress against these targets, as of December 31, 2023, is set forth below. Note that this progress against these targets does not include our
EltaMD, Filorga, hello or PCA SKIN businesses (all externally produced), co-packers or recent pet food acquisitions.
As a positive step toward achieving our target to make all of our packaging recyclable, reusable or
compostable by 2025, we have transitioned, as of December 31, 2023, approximately 90% of our
toothpaste SKUs in North America to recyclable tubes, with over 95% expected to be transitioned by
the end of 2024. Globally, as of December 31, 2023, we have transitioned approximately 60% of our Partnerships
toothpaste SKUs to recyclable tubes.
Partnerships and collaborations are critical to achieving not only Colgate’s goals, but to creating our
vision of a truly circular economy that is socially responsible and nature positive. These partnerships
We continue to share the recyclable tube technology, expertise and inspiration with many interested
are aimed at bringing important elements of our strategy to scale, such as design for recyclability,
stakeholders by holding over 80 sessions to encourage recyclability of all squeeze tubes in practice
robust collection systems to increase recycling in practice and at scale and reuse/refill expansion.
and at scale. The recyclable toothpaste tube is now available in over 50 countries worldwide. We are
also focused on working with recycling stakeholders and partnering with key third parties to drive tube
acceptance and communicating that consumers should check with their local facilities for recycling Consumer Goods Forum (CGF) Ellen MacArthur Foundation (EMF)
information. Learn more at colgate.com/goodness. We are proud to be the leaders in this space and our Plastics Waste Coalition of Action Along with most major consumer packaged
goal is to continue developing innovative science that creates products that are ultimately better for our As a CEO sponsored coalition, the CGF is a key goods companies and retailers, Colgate signed
planet. forum for collaboration and action. The jointly the EMF Global Plastics Commitment in 2018,
developed position papers on Optimal and which is the basis for our 2025 goals. EMF is an
A key action of our 2025 Sustainability & Social Impact Strategy is to Eliminate Plastic Waste. Our EcoModulated Extended Producer Responsibility important thought leader as well as a driving

2023 Sustainability & Social Impact Report


strategic framework to achieve this focuses on: 1) sourcing responsibly, 2) delivering efficient and (EPR) are groundbreaking work that catalyzes force of transparent reporting.
beneficial designs, 3) advancing circular systems and 4) inspiring positive behavior. This holistic support for recycling infrastructure in an efficient,
approach considers the entire packaging and material life cycle, driving a healthier future for all people, scaled and design-focused manner that is already WWF
their pets and our planet. being used by policymakers. The Golden Design
The WWF ReSource Footprint Tracker and related
Rules (GDRs) are being implemented by major
efforts provide Colgate, and other member
The targets we have set to measure progress on our strategy are part of our Global Plastics companies and included in regional Plastics Pacts
companies, with resources to understand our
Commitment through the Ellen MacArthur Foundation (EMF), and are as follows. as a way to transform the quality of material
plastic footprint, better quantify reductions in
available for the recycling supply chain. In addition,
plastic waste and drive progressive policy.
the CGF is tackling important, yet challenging,
facets of plastic waste, including chemical (also
known as molecular or advanced) recycling, flexible
packaging circularity and reuse/refill systems.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 35

Stina SIGNIFICANT MILESTONE REACHED:

Transforming the Landscape


In North America and Europe, our key partner Stina
has brought together tube manufacturers and
brands to further tube recyclability. Stina leads Colgate’s Innovative Tube:
the work on recyclability questions and critical
elements needed for plastic squeeze tubes, as a
packaging format, to be accepted more widely for
recycling.

According to Stina, approximately 90% of


toothpaste tubes being produced for the U.S. 2013 2014 2016
and Canada markets are in designs compatible Colgate takes on a steep challenge: Colgate kicks off five phases of Colgate packaging
with the HDPE (No. 2 plastic) recycling stream, create a recyclable toothpaste tube design and testing, experimenting engineers create
with that number expected to reach 95% by from rigid, high-density polyethylene with different HDPE grades and 7 to a soft, squeezable
the end of 2024. With this exciting news comes (HDPE) that can be recycled alongside 20 laminate-layer combinations. tube from HDPE.
a new website, https://plastictuberecycling. plastic bottles.
org/, that depicts the journey of squeeze tube
recyclability and provides details on the extensive
data available driving acceptance of tubes into the
recycling stream, with a focus on North America.
Colgate is proud to be a leader in this space,
2018 2017
helping drive the industry to transition significantly Colgate holds the first of over 80 Colgate presents its recyclable tube development work to the
well in advance of 2025. technology-sharing sessions to Association of Plastic Recylers (APR). After extensive evaluation,
encourage third parties, including in April 2019 APR recognized the tube for meeting its technical
competitors, to shift to recyclable requiremnts for compatibility with the HDPE bottle recycling
tubes. stream — the first tube to earn such recognition.

2023 Sustainability & Social Impact Report


More than 90% of Colgate’s
2019 2021 Today toothpaste tubes being
produced for the U.S. and
Canada markets are now in the
Colgate delivers! Colgate awarded
recyclable toothpaste tube,
First tubes shipped U.S. Patent No.
and it is our goal to complete
to stores in the U.S. 10,889,093 for its
the global transition by 2025.
under Colgate’s Tom’s “Dimensionally
of Maine brand. The Stable Recyclable
During this transition phase your community
start of the Colgate Plastic Package.”
may not yet accept tubes for recycling.
brand transition
Consumers should check with their local
follows in 2020.
community programs.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 36

Plastic Pacts
Progress Against Our Targets
Colgate is a member of the Plastic Pacts which are initiated by the EMF and run by local NGOs
in the United States, Canada and ANZPAC (Australia-New Zealand-Pacific Islands). The Plastic Reduce New (Virgin) Plastics by one-third (against a 2019 baseline), use 25% Post-Consumer Resin (PCR)
Pacts offer a regionally specific platform for collaboration among companies and with NGOs and • As of December 31, 2023, we have reduced our plastic packaging by 20.3% against a 2019 baseline.
government policymakers.
• Our 2023 full-year PCR content is 17.8%, up from 14.6% the previous year.
U.S. Plastics Pact
Colgate is achieving virgin plastic reduction through lightweighting and re-design, increased use of
Within the U.S. Plastics Pact, Colgate served on the Advisory Council and co-lead the On-Pack post-consumer recycled resin, alternative materials and new product forms.
Labeling Workstream, which is seeking to expand and improve on-pack labeling for recyclability.
Our focus has been on in-home refills, as we have seen long-term success with our Softsoap refill
Plastics for Change business that provides consumers with an easy way to refill their smaller containers with reusable pumps.
As a corporate partner of the 100+ Accelerator, Colgate has helped fund and pilot many start-ups.
Colgate partnered with India-based start-up, Plastics for Change, working toward bringing in fair trade As of December 31, 2023, 1.1% of our packaging by weight is reusable or refillable. We continue to work
recycled plastic; implementing an end to end supply chain to launch a more sustainable toothbrush with our key partners, including NGOs and other trade associations, to harmonize calculation methods for
package. reusable and refillable product systems. These partners also are focusing on driving consumer adoption
of refills and bridging the intention-action gap that is particularly notable for reuse/refill. As the standards
emerge around calculation methods in this area, we will adjust to comply with these standards.

At the World Sustainability Awards 2023, All packaging recyclable, reusable or compostable
Colgate was awarded the Sustainable
Technology Award for our first-of-a-kind • As of December 31, 2023, 89.5% of our packaging is recyclable, reusable or compostable, up from
recyclable toothpaste tube and for sharing 87.6% the previous year. We continue to look for solutions relating to our “flexible” packaging, such
the tube technology and approach with as in our Hill’s pet food bags and personal care pouches, which present industry-wide challenges.

2023 Sustainability & Social Impact Report


third parties to encourage recyclability for These challenges may require us to go beyond 2025 to achieve our target to make all of our
all squeeze tubes in practice and at scale. packaging recyclable, reusable or compostable.
The World Sustainability Awards proudly
spotlight visionary leaders and companies
who have displayed unwavering courage
and resilience by placing sustainability at
the very core of their strategic endeavors,
leading to astonishing results.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 37

Partnerships Eliminate Unnecessary and Problematic Packaging


Colgate has numerous projects to make our packaging more recyclable, with our lead project • As of December 31, 2023, our packaging classified as unnecessary or problematic remains less
continuing to be the recyclable tube. In addition, we have spearheaded several collaborations that than 1% by weight.
seek to increase the ability of materials to be collected and effectively recycled or composted.
To improve the quality of recycling streams and reduce our impact, we are working to eliminate
problematic packaging materials from our portfolio. We have eliminated PVC, and reduced the usage
The Recycling Partnership and Closed Loop Closed Loop Partners’ Composting of polystyrene, certain black color plastics and other problematic components. Our definition of
Partners’ Infrastructure Fund Consortium “unnecessary and problematic packaging” is based on the Consumer Goods Forum Golden Design
Rules and local Plastic Pact designations.
Colgate was a founding member of the Closed Compostable packaging presents potential
Loop Infrastructure Fund, and has been a environmental, economic and social benefits.
member of The Recycling Partnership (TRP) for
several years now. These experts have made As the market for compostable packaging
Policy Focus
significant investments into the recycling and products grows, more widely available Colgate is also working to support policy that brings design for circularity to the forefront, harmonization
infrastructure in the U.S. In addition, Hill’s is a composting infrastructure is needed to meet of definitions and measurement, and a focus on funding for needed infrastructure. We are supporters of
founding member of TRP’s Film and Flexibles this growth and recover these materials. the Consumer Goods Forum Optimal & Ecomodulated Extended Producer Responsibility (EPR) principles,
Task Force, which is taking action to scale the Mounting food and plastic packaging waste and which are already being implemented by governments, such as the State of Colorado. Colgate is also
collection and reprocessing of packaging made increasingly urgent climate risks are galvanizing a founding member of the Circular Action Alliance, a non-profit Producer Responsibility Organization
from flexible plastic. diverse stakeholders toward concerted action, dedicated to implementing effective EPR laws for paper and packaging in the U.S.
from eco-conscious customers, to governments,
The Sustainability Consortium and MIT’s to brands. The EMF and WWF spearheaded the Business Coalition for a UN Global Plastics Pollution Treaty, and
Small Format Project Colgate is a Supporting Member. The Coalition brings together businesses and financial institutions
Most small items do not get recycled because The Composting Consortium, managed by the committed to supporting the development of an ambitious, effective and legally binding UN treaty to
they are difficult to sort properly due to their size Center for the Circular Economy at Closed Loop end plastic pollution.
and end up in the residual within a recycling facility Partners, is a multi-year collaboration across the

2023 Sustainability & Social Impact Report


(MRF) or in landfill. Together with other companies entire compostable packaging value chain to pilot
and partners, The Sustainability Consortium (TSC) industry-wide solutions and build a road map for
and MIT’s Environmental Solutions Initiative, we investment in technologies and infrastructure that
continue to explore the quantity and location of enable the recovery of compostable packaging
material in this stream and its potential value, as and products. Colgate is proud to be a supporter
well as potential technological solutions. of this consortium.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 38

Accelerate At Colgate, our purpose is to create a healthier


future for all people, their pets and our planet.
A History of Climate Action signing of the Business Ambition for 1.5°C and
our commitment to Recover Better, working in

Action on Climate
Achieving that future means we have an important Colgate has been working to address climate concert with the UN Global Compact (UNGC).
responsibility to address climate change and its change and disclose greenhouse gas (GHG) In September 2022, Colgate announced that its
threat to disrupt every aspect of our lives — from emissions data for over 20 years. Net Zero Carbon emissions reduction targets

Change environmental impacts like severe weather events,


water security and biodiversity to food supply
to socioeconomic stability. This makes acting on
Accelerating action on climate change is a core
had been approved by SBTi. Colgate was the first
large multinational company in the Consumer
Durables, Household and Personal Products
action of our 2025 Sustainability & Social Impact
climate change a priority for our stakeholders, Strategy and drives our intention for Net Zero sector to have its Net Zero Carbon targets
including our employees, customers, consumers, carbon emissions across our growing business. approved by SBTi, reflecting Colgate’s continued
investors, NGOs and business partners, and, in Our targets align with the Science Based climate leadership.
turn, a priority for Colgate. Targets initiative (SBTi), the Paris Agreement, our

2002/ 2006 2011 2013


2003 2015 2017

Began Tracking CO2 data; Established first CO2 Initial recognition by U.S. EPA Completed Value Chain Named to CDP Climate SBTi approved Climate
Early responder to CDP reduction targets ENERGY STAR for Corporate Carbon Footprint "A" List Targets
Energy Management

2023 Sustainability & Social Impact Report


2020/
2022 2021 2019 2018

2023 SBTi approved SBTi approved Climate Targets Named UN Global First annual recognition
Signed a Renewable Solar VPPA expected to Net Zero Climate Aligned with the UN Business Compact LEAD of climate leadership
produce the equivalent of 100% of our U.S.- Targets Ambition Climate pledge company by Walmart
based operational electricity needs
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 39

Addressing Stakeholder Interests Our Climate Exposure


For Colgate, taking action on climate change is not only what we believe is right for Global supply chains extend over great distances, allowing us to source and move the materials we need for our products,
people and our planet, we believe it is also good business. Our strategy seeks to but in some cases could also expose us to risks of disruption or delay due to climate-induced factors. Our customer base
address climate change from two perspectives: (1) the impact that our GHG emissions is global, with some located in regions particularly vulnerable to the effects of climate change. Our manufacturing base
can have on the environment and society (i.e. impact), and (2) the impact that the is also global and must withstand extreme weather events, sea-level rise, drought and other consequences of a warming
effects of climate change can have on our business (i.e. financial). planet. It is important that we work to understand the risks we face from climate change and how we can mitigate those
risks. This is an important part of our strategy to manage a resilient, adaptable business that can address the challenges
and opportunities that climate change poses.

CLIMATE INTERSECTS WITH OUR SUSTAINABILITY ACTIONS. WE:


Climate Impact on Climate
Change
Company
Consumer Use & Disposal of Products
Colgate Operations
Supplier Sourcing of Materials & Services

Drive Sustainable Lead with Zero Eliminate Plastic Accelerate Action on Drive Social Design Sustainable Promote Water
Sourcing Waste Facilities Waste Climate Change Impact Products Stewardship
0 10 20 30 40 50 60 70 80 90 100

Our Carbon 80% CONSUMER USE*

Footprint

2023 Sustainability & Social Impact Report


Company Impact on Global supply chains extend
over great distances. We 15% Supplier Sourcing of Materials & Services
Climate estimate that our carbon
footprint is approximately 15% 5% Colgate Operations
in supplier sourcing of materials
& services, 5% in our operations 80% Consumer Use & Disposal of Products
The effects of climate change have the potential to touch all aspects of our business and 80% in the consumer use &
and, at the same time, many of the actions in our 2025 Sustainability & Social Impact disposal of products.*
Strategy directly or indirectly intersect with climate change. Therefore, we believe
taking action on climate change is in the best interests of Colgate, our stakeholders
and our planet. * Approximate percentages calculated by an independent third party and based on 2020 baseline data across Colgate's global categories and geographies.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 40

Colgate’s Climate Action COLGATE’S CLIMATE ACTION STRATEGY

Strategy
To help support our ambitious targets around
climate action and Net Zero carbon transition,
and to address our climate-related risks and
opportunities, we focus our climate strategy on
five interconnected pillars.

Supply Chain Engagement Net Zero Carbon Operations Sustainable Products & Consumers Business Resilience Society & Nature

Climate Investment, Governance & Disclosure

Net Zero Carbon Targets and COLGATE’S CLIMATE TRANSITION PLAN

Transition Plan
We are taking the next step in our efforts to By 2025, By 2030, By 2040,
combat climate change by committing to achieve it is our goal to:* it is our goal to: it is our goal to:
Net Zero Carbon emissions across our operations
and our supply chain by 2040. Underlying • Reduce Scope 3 GHG • Reach 100% renewable • Reach Net Zero
Colgate’s climate commitments are science-based emissions from Purchased electricity in global carbon emissions
targets focused on a transition to Net Zero Carbon Goods and Services by 20% operations against a across the value
emissions. Since 2015, Colgate has engaged with against a 2020 baseline 2020 baseline chain**
the SBTi to set meaningful climate targets aligned

2023 Sustainability & Social Impact Report


with the most ambitious designation available • Reduce Scope 1 and 2 GHG • Reduce Scope 3 • Reduce Scope 1, 2
through the SBTi process. Colgate’s initial SBTi emissions in operations by GHG emissions from and 3 emissions by
GHG emissions reduction goals were approved in 20% against a 2020 baseline Purchased Goods and 90% against a 2020
2017 and 2020. In September 2022, SBTi approved Services by 42% against baseline***
• Avoid GHG emissions from
Colgate’s updated near- and long-term science- a 2020 baseline
consumer use by 20%
based emissions reduction targets and Net-Zero
against a 2016 baseline • Reduce Scope 1 and 2
science-based target, indicating our continued
GHG emissions in ** Excludes Scope 3 optional
climate leadership. We have also incorporated • Reduce manufacturing emissions per SBTi Net Zero
operations by 42%
guidance from various investor-facing frameworks Note:“Global operations” for our 2040 Net Zero goal includes energy intensity by 25% Standard.
against a 2020 baseline
and surveys which seek to assess the performance all facilities. For our 2030 100% renewable electricity goal, against a 2010 baseline *** Excludes Scope 3 Categories
of companies against criteria such as: emissions “global operations” is defined as all manufacturing facilities 9, 11 and 12 and optional
and owned Global Technology Centers, warehouses, and office * Colgate climate targets in addition to SBTi emissions per SBTi Net Zero
reduction, governance and disclosure. facilities. approved targets. Standard.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 41

net zero carbon, renewable energy and zero representatives to evaluate nature and the Science Based Targets for Nature (SBTN),
Nature waste operations have enabled Colgate to biodiversity intersections and opportunities and the World Business Council for Sustainable
At Colgate, we understand that nature can act as take important actions to protect and manage across our 11 sustainability actions and Development (WBCSD).
the shelter and support system of our operations, various natural resources. associated targets. The Nature Task Force
products and people. This encompasses all living is working to explore Colgate’s impacts, We are in the process of conducting a double
entities such as animals, species and ecosystems, Consistent with our 2025 Sustainability & Social dependencies, risks and opportunities materiality assessment including an analysis to
as well as non-living entities like freshwater, Impact Strategy and as part of Colgate’s efforts associated with nature and the interlinked understand how our business operations impact
oceans, land and the atmosphere. to accelerate action on climate change, we connection between nature and our Climate nature, and how nature impacts our business.
recognize that Colgate’s value chain has impacts Action Journey. This is an effort to assess how we can integrate
Through our long-standing work on climate action, and dependencies on nature and biodiversity. nature strategically into our sustainability
water stewardship, responsible sourcing of forest These interactions present not only risks but efforts. We intend for results from our double
commodities and eliminating plastic waste, also opportunities. materiality assessment to be included in our 2025
Colgate has been actively addressing crucial Developing a Nature Framework Sustainability and Social Impact Report.
nature-related issues including water quality, We recognize that nature can affect our business In order to better understand the emerging
deforestation, soil pollution and climate change. and that our business activities can affect nature. external landscape on nature and biodiversity, To learn more about Colgate’s Climate and Net
our Nature Task Force is engaging with third-party Zero Transition Plan, go to the Sustainability
We believe our initiatives around biodegradable In 2023, Colgate formed an internal Nature experts and initiatives, including the Task Force section of our website: https://www.
ingredients, landscape projects, net zero water, Task Force made up of cross-functional on Nature-Related Financial Disclosures (TNFD), colgatepalmolive.com/en-us/sustainability

Lead with Zero Achieving Total Resource Use and Efficiency (TRUE) certification for zero waste at 100% of
our global operations, which we define as our manufacturing facilities, owned and operated
OUR COMMITMENTS
IN ACTION:

Waste Facilities
warehouses, global technology centers and strategic offices, is one of our 2025 sustainability
goals. This program targets diversion of all solid waste from landfill, incineration (waste to
energy) and the environment. The TRUE certification for zero waste program is administered
by Green Business Certification Inc. (GBCI). Currently, our manufacturing facilities and certain

2023 Sustainability & Social Impact Report


offices and warehouses are using the TRUE certification for zero waste approach and tools.
Achieving
Facilities that have achieved TRUE certification for zero waste also meet high standards with TRUE Certification
respect to energy and water efficiency.
Our Guildford office in the United Kingdom is
An aspect of the TRUE certification for zero waste program that embeds the concept of waste Colgate-Palmolive’s first office to receive the
diversion at our facilities is the high level of employee engagement. Each site manages their own TRUE certification. The office achieved a 94%
TRUE certification independently. Our corporate office provides training on the process and diversion rate by
readiness workshops and meets with the sites to assess readiness. While as a company we initially 1) increasing the number of recycling bins to
focused our efforts on manufacturing facilities for the TRUE certification program, in 2022, we better align with the waste volumes on-site,
began engaging with our warehouses and strategic offices as we work toward our 2025 goal of 2) moving from single use/disposable items
TRUE certifications everywhere. As of December 31, 2023, approximately 80% of the Company’s to more reusable/durable options and
products manufactured at Colgate-owned or operated manufacturing facilities are being produced
3) composting food scraps.
at TRUE certified facilities.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 42

TRUE Certified for zero waste

36 Certification in 21 countries across 5 continents as of December 31, 2023, more than any other company. Includes five warehouses, 30 manufacturing sites and one office site.

AFRICA/EURASIA LATIN AMERICA

1 Canelands 17 Cali

2 Gebze 18 Guatemala City

ASIA PACIFIC 19 Guayaquil

3 Baddi 20 Imigrantes

4 Bangpakong 21 Jaguare

5 Goa 22 Lavallol 15
33
6 HH Zhongshan 23 Mission Hills 34
14
2
7 Huangpu 24 Palmira 32 16
12
8 My Phuoc 25 San Diego 30 13
35 10
36 29
9 Sanand 26 San Luis 31
7
10 Sanxiao 27 Valencia 3 6
23
9
11 Sri City 28 Via Anchieta 4
5
11
EUROPE NORTH AMERICA 18 8
17 25 27

2023 Sustainability & Social Impact Report


12 Anzio 29 Burlington
24
13 Athens 30 Cambridge 19

14 Compiegne HILL’S 28
21
15 Swidnica 31 Bowling Green 20
16 Guildford, UK Office 32 Emporia
1
33 Etten Leur
26
34 Hustopece
Gold 22
LEGENDS:

35 Richmond
Platinum 36 Topeka
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 43

Commitment to Green Buildings LEED Certifications


To further reduce the energy and carbon intensity of our
operations, Colgate has committed to obtain the U.S.
Green Building Council (USGBC) Leadership in Energy and
Environmental Design (LEED) certification for all our new
29 Certification in 20 facilities
including 13 manufacturing facilities spread across 8 countries
construction projects around the world. Achieving our goal
of LEED certification for all new construction and expansion
projects, for all owned manufacturing facilities, global
technology centers, warehouses and offices. Since 2013,
we have used the LEED green building rating system as one
way to reduce our overall exposure to water and climate
change-related issues and offer a healthier, more comfortable
work environment.
Piscataway, NJ CP HQ, 300 Swidnica
Colgate has been a member company of the USGBC Park Ave, NY
since 2007 and collaborates and engages with USGBC to
Emporia, KS Hustopece
advance LEED and green building practices for the global
manufacturing sector. Burlington, NJ
Portland, OR
Atlanta, GA H&H China
As of December 31, 2023, Colgate had 20 facilities in the U.S., Topeka
Latin America, Asia and Europe that have achieved 29 LEED Greenwood, SC
Sanxiao
certifications. Of these 20 facilities, 13 are manufacturing Sanand
facilities spanning across eight countries. In addition, we Mexico- Morristown, TN Bangpakong
Mission Hills Sri City
operate several LEED-certified third party distribution
My Phuoc
centers. Colgate has been a member company of the USGBC

2023 Sustainability & Social Impact Report


Mfg & Tech
since 2007 and collaborates and engages with USGBC to Center
advance LEED and green building practices for the global
manufacturing sector. Further information about Colgate’s
LEED-certified buildings is available on the USGBC Green
Building Information Gateway.
São Bernardo do Campo

Buenos Aires
Gold Silver Certified
LEGENDS:

Certified in Carbon, Water, Waste & Energy


“LEED” and related logos are trademarks owned by the U.S. Green Building Council and are used with permission.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 44

Promote Water COLGATE’S 2025 WATER STEWARDSHIP STRATEGY


Water and Our Supply Chain

Stewardship
We intend to engage all our material suppliers
Supply Direct Consumer Water Sanitation and Ecosystem with operations in water-stressed regions to
Chain Operations Use Hygiene (WASH) Protection take action on water security by 2025. One way
we are increasing supplier engagement in our
Water Stewardship Strategy is by participating in
Saving water is a cornerstone of our 2025
programs such as the CDP Water Supply Chain
Sustainability & Social Impact Strategy. Clean
Program.
water is vital to the communities we serve, yet
in many regions of the world, it is becoming an
increasingly scarce resource. We are taking In 2023, we hosted three webinars with our
action to promote water stewardship, ensure VALUE CHAIN COMMUNITIES NATURE suppliers in water-stressed regions across North
security and resilience across our value chain, America and Latin America, sharing Colgate’s
protect ecosystems and support water access Water Stewardship commitment and trajectory
Investment, Transparency and Governance
in our communities. That means we take care and explaining how our suppliers can join us in
of water and conserve its use, help people this journey. The webinars highlighted some best
gain access to safe water and mitigate risks practices of water stewardship projects and
Colgate’s water footprint consists of the water used by our suppliers to produce the raw and
associated with water scarcity. processes that we have put in place regarding
packaging materials we purchase, the water used by our facilities to manufacture our products
water issues at Colgate. It also included a call to
and the water associated with consumer use of our products.
action to our suppliers to start measuring and
managing their own water risk and consumption.
Our Water Stewardship Strategy
Promoting water stewardship is one of our key
sustainability actions and it is addressed across
our value chain, with our communities and in Our Water Stewardship Targets
nature. These define the pillars of Colgate’s 2025

2023 Sustainability & Social Impact Report


By 2025, our goal is to:
Water Stewardship Strategy, which covers the
following areas where we have the opportunity to • Engage 100% of our material suppliers with operations in water-stressed • Promote water conservation awareness with messaging to 100% of our
manage impact: regions to take action on water security. global consumers.
• Supply Chain • Reduce 25% manufacturing water intensity against a 2010 baseline. • Reach one million people with water, sanitation systems and health/
• Direct Operations hygiene education.
• Achieve Net Zero Water* at our manufacturing sites in water-stressed
• Consumer Use areas by 2025, and all other sites by 2030.
• Water, Sanitation and Hygiene
• Ecosystem Protection To achieve these targets, we are taking a holistic approach, collaborating across our entire value chain.

* As defined by the USGBC’s LEED Zero program.


Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 45

Net Zero Water


Direct Operations
In regions with water stress, we continue to • Minimize wastewater discharge and Since 2022, Colgate has been a member of the
We continue to invest in water conservation and
assess water risks and implement appropriate return water to the environment Corporate Water Leaders-Beauty & Personal
assess water risks associated with our global
resilience measures to anticipate and mitigate Care (CWL-BPC), a working group dedicated to
operations. We recycle/return water in highly
the effects. Since 2021, we have formed regional teams with solving industrial water challenges and furthering
stressed regions and manage our wastewater
members representing our manufacturing sites water stewardship. Spearheaded by Global
appropriately. We remain laser focused on
We have committed to achieving Net Zero Water to share best practices to attain Net Zero Water. Water Intelligence (GWI), the initiative brings
withdrawing the least amount of water from the
at all our manufacturing sites in water stressed These teams also review any technology and together water management and sustainability
environment.
areas by 2025, and all other sites by 2030. We opportunities to reduce, recycle or return water, professionals from major companies to collaborate
are following the USGBC definition under their such as water treatment automation, rainwater on innovative solutions to mutual challenges. The
Our plants deploy ever-more-efficient practices CWL-BPC comprises eight leading multinational
LEED Zero program, which requires us to: harvesting, cleaning and sanitization efficiency,
as we keep driving down our water manufacturing manufacturers that meet regularly to exchange
submetering and others. In 2023, our team in our
intensity. We are improving our cleaning and • Minimize total water consumption ideas and information with the ultimate goal of
Africa/Eurasia division teamed up with Global
sanitization processes, for example, to now driving sustainable water management within
• Maximize alternative water sources Engineering to identify specific actions the Net
require far less water and energy by innovating the BPC industry. The group’s current focus is
(e.g., rain or condensation) Zero Water sites in that region should pursue.
with our partners at Ecolab. advancing water circularity in factory operations.

Colgate has had manufacturing water


conservation goals since 2002, and since then
we have reduced the water consumed per
unit of production in the manufacture of our Industrial Waste Treatment Plant Water Reuse in Cali
products 25%. Our 2025 target is to reduce our
The wastewater treatment plant in our Cali, Colombia facility implemented a transformation
manufacturing water intensity by 25% compared in treating water quality. These enhancements involved the incorporation of multimedia
to 2010. As of December 31, 2023, we have
HIGHLIGHTS

and activated carbon filtration into the existing physical, chemical and biological
achieved a reduction of 11%. treatments. All process variables are now digitally monitored and recorded. This upgrade
allows us to reuse treated water in the boiler and cooling towers rather than solely relying

2023 Sustainability & Social Impact Report


on city water, promoting a more resource-efficient approach. As a result, we are now
Water Stewardship Standard capable of repurposing wastewater to meet approximately 35% of the water demand for
Colgate’s global Water Stewardship Standard these processes. This achievement demonstrates our commitment to completely reusing
water in our operations and embracing a more sustainable and responsible approach to
helps all our manufacturing facilities and managing our water resources.
technology centers develop responsible and
appropriate programs to ensure that water-related
risks are understood and managed, and that water
conservation opportunities are continuously
evaluated and implemented in support of
Wastewater Management
Colgate’s environmental and sustainability targets. Wastewater discharges from Colgate’s operations are pre-treated on-site and/or by the local municipality prior to discharge to a body of water, in compliance
Water Stewardship Standard expectations vary by with local regulatory requirements. We continue to work to reduce pollutant-loading in our wastewater discharges prior to treatment. In selected locations where
the level of geographic water stress. water stress is high, Colgate also treats wastewater to levels appropriate for cooling, toilet flushing, gardening and other purposes.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 46

Water Security Water Conservation Awareness Water, Sanitation and Hygiene (WASH)
For several years, we have been using the World Because of our products and our position in the Providing access to safe water, improved sanitation and proper hygiene education is an important aspect
Resources Institute’s (WRI) Tool—the Aqueduct global market, we have a unique opportunity to of our water stewardship strategy at Colgate.
Water Risk Atlas—as our main data source to promote water conservation awareness to all
identify which of our locations, as well as those our global consumers. Our Save Water campaign Colgate is proud to continue our commitment to support water, sanitation and hygiene (WASH)
of our suppliers, are designated as “high” or continues to increase consumer awareness programming through our partnership with Water For People as they pursue their mission to reach
“extremely high” in the tool’s main water stress through messaging on our packaging, online and Everyone Forever with WASH services across Guatemala, India and Peru. From 2013 through 2023,
indicators. In recent years, we have also worked in stores. The Save Water message appears on Colgate’s support has helped more than 500,000 people in communities, schools and clinics gain access
with Waterplan to tackle challenges in gathering the packaging for our toothpaste, toothbrushes, to safe water services.
and centralizing water data from various data soaps and cleaning products.
sources, analyzing water risks in-depth and
taking impactful action on water. Waterplan’s
technology assesses water risks in depth at As a corporate partner of the 100+ Accelerator,
different locations where we operate. The analysis Colgate has helped fund and pilot many start-ups
utilizes external data and involves Colgate teams working toward sustainable innovation for our
at each site. Incorporating company-specific products, supply chain and the communities in
information ultimately helps better understand the which our customers live. In 2023, our team got to
potential costs of water risks, which is needed to see the real-time impact of this partnership with
communicate the potential business impact and the deployment of Otterpack’s portable reverse
inform decisions. osmosis water purification system in a remote
region of Peru. The backpack-style units, operated
with a hand crank that can make even the most
WORLD WATER DAY
contaminated water potable, were deployed in
Consumer Use the village of Flor De Ucayali, giving indigenous
World Water Day is an annual United Nations
We strive to develop innovative products that observance day held on March 22 that highlights communities access to clean water to help ensure

2023 Sustainability & Social Impact Report


enable consumers to use less water while meeting the importance of freshwater. Here are a few their healthy futures.
or exceeding product efficacy expectations. examples of how we supported this important
initiative:
Colgate also promotes water conservation
awareness globally through our Save Water • Open Call for Water Action: As part of the Water
campaign. We understand that the water required Resilience Coalition, along with over 50 of the
to use our products represents the largest world’s largest corporations, Colgate signed
the Business Leaders’ Open Call to Accelerate
Ecosystem Protection
portion of our overall water footprint. To that end, Action on Water at the 2023 UN Water We also protect water-related ecosystems through our commitments to No Deforestation, water
conserving water is an opportunity for innovation. Conference. Colgate is committed to building replenishment, wastewater treatment, and community partnerships.
Colgate’s portfolio now includes products that water resilience across our global operations
contain less water and/ or allows consumers to and supply chains, but we know that a unified
commitment is required to accelerate action
use less water at home.
on water security and encourage you to visit
WaterActionNow.org to learn more.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 47

Investment, Transparency and Governance Drive Sustainable Our strategy is to focus on:

Sourcing
To inform our water stewardship efforts, Colgate engages with leading water experts who complement • Industry-wide transformation
our strong internal capabilities. This collaboration helps build expertise, align efforts and ensure that
• Expanded use of certified materials
our water programs meet stakeholder expectations. We are also committed to transparency and
and traceability
reporting publicly on our water stewardship and reduction performance. Colgate has many such
partnerships with a broad array of organizations, including suppliers, research institutions, universities Driving sustainable sourcing is one of the 11 • Implementation of geospatial land
and industry and nonprofit organizations. actions we have articulated as part of our use monitoring
2025 Sustainability & Social Impact Strategy.
• Deeper engagement with suppliers
Colgate is an endorser of the CEO Water Mandate, under the United Nations Global Compact and Colgate is committed to driving sustainable
and stakeholders
a member of the Water Resilience Coalition. The Coalition aims to preserve the world’s freshwater sourcing, including making our products with
resources through shared, ambitious commitments that are meaningful and measurable, many of responsibly sourced ingredients and improving • Increased external communications
which mirror Colgate’s targets. the sustainability profile of our products.

This requires that we have high expectations for our


Key Elements of Our Operations Program include: suppliers and establish robust and collaborative Supplier Engagement
partnerships with them. The topics on which we Our global procurement team is composed of
5% for the Planet True Cost of Water engage our suppliers include labor practices and dedicated professionals in every division of the
universal human rights, protecting the environment, company. We strive to develop relationships
We invest in water conservation strategies at our Our True Cost of Water Toolkit, developed with health and safety and ethical dealings. Ultimately, with suppliers that will help us exceed our
global facilities through our manufacturing capital Rutgers University Business School’s Supply sourcing materials in a responsible manner is simply stakeholders’ expectations for quality, service,
expenditure program, “5% for the Planet” which Chain Management Program, is a manufacturing- consistent with our values. cost-effectiveness, sustainability and innovation.
ensures our plants are dedicating 5% of their budget based tool designed to help sites quantify
To learn more, see Colgate’s Procurement Policies.
to environmental sustainability projects that reduce some of the hidden costs of water, such as
In addition to our non-negotiable expectations
their footprint. A minimum of 1% of the manufacturing pretreatment and pumping. Knowing the costs
for ethical and responsible behavior by our In order to engage with our suppliers in
capital expenditure budget is targeted specifically encourages focus on opportunities for financial
suppliers, we have three primary targets for our

2023 Sustainability & Social Impact Report


toward water conservation projects. and environmental improvement. a meaningful manner, we are developing
responsible sourcing program: dashboards, scorecards and digital tools through
which we can collect, manage and analyze our
Here are just some of Colgate’s water sustainability partners: suppliers’ performance against key sustainability
• Strive for deforestation and conversion free
supply chains, prioritizing commodity products targets and our goals. Road maps with milestones
derived from palm and soy. are then developed with priority suppliers for
each of our sustainability programs to meet our
• Reduce supplier GHG emissions by 20% by 2025 commitment.
against a 2020 baseline.
• Engage 100% of our suppliers with operations in
water-stressed regions in taking action on water
security by 2025.
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 48

OUR SUPPLIER CODE OF CONDUCT on behalf of Colgate are required to complete a manufacturing companies that often use the Moreover, it is Colgate’s policy not to work with
comprehensive due diligence process prior to same suppliers, enabling us to gain information any supplier or contractor known to operate
Colgate’s Third Party Code of Conduct conveys engaging in business with Colgate. more efficiently and relieving the burden of with forced labor. Colgate does not use forced
our expectations regarding the conduct we “audit fatigue” on suppliers. labor within our own operations, and we seek to
expect from our suppliers, business partners
and all other third parties with whom we work. eradicate forced labor from our supply and value
Sections of the Code are modeled on, or To further drive improvement in our supply chains. We, as a member of the Consumer Goods
contain language from, the Universal Declaration Supplier Responsible Sourcing chain, we have participated in AIM-PROGRESS Forum (CGF) — Human Rights Coalition, endorse
of Human Rights and the standards of the
International Labor Organization.
Assessment (SRSA) capacity-building sessions in America and Asia the CGF Resolution on Forced Labor and the
that are designed to improve suppliers’ social Priority Industry Principles. Colgate, through our
Colgate’s Supplier Responsible Sourcing and environmental performance. In addition, we participation in the CGF — Human Rights Coalition,
Assessment (SRSA) program requires selected conduct similar independent, responsible sourcing is working to expand our human rights due diligence
Assessing and Managing suppliers and business partners to complete training events for our suppliers. processes focused on third-parties working in
Supplier Risk a self-assessment focused on labor practices,
human rights, worker health and safety,
our own operations and engaging our suppliers in
Most recently Colgate’s work with AIM-PROGRESS high-risk supply chains to do the same. Colgate
As a multinational company with a global supply environmental management and business has been focused on tackling the issues of also supports a responsible recruiting initiative
chain, adverse actions and events associated integrity. Using a supplier risk assessment grievance management processes and responsible partnering with the Fair Labor Association to drive
with our supply chain could affect our reputation. scorecard, selected suppliers and business recruitment through the development of guidance industry transformation of labor recruiting practices
Accordingly, we have a formal process to identify partners are scored against critical risk factors on the repayment of recruiting fees. in the Malaysian palm oil supply chain.
and manage social, ethical and environmental to determine the need to conduct a social
risks in our supply chain and with other business compliance audit. When a supplier is assessed In addition to specific actions Colgate is taking, we
partners. as high risk, a third-party audit of their facility expect our third parties to take action to protect
is required. Since 2012, we have assessed Supporting Working Conditions the human and labor rights of their workers and
the performance of approximately 75% of
our suppliers in high-risk geographies. As of Globally workers in their upstream supply chain. These
actions include to:
Third-Party Ethical Screening December 31, 2023, more than 900 suppliers Colgate believes that every worker should have
and Due Diligence and service providers have participated in the freedom of movement, no worker should be • Implement a code of conduct or policy

2023 Sustainability & Social Impact Report


program, and 40% have conducted a social required to pay for a job and no worker should be for their own operations which includes a
Colgate is committed to conducting business compliance audit. indebted or coerced to work. Colgate has a long- statement committing to respect & protect
with ethical third parties. As an initial step to standing commitment to respecting human rights human rights and referencing at least one
conducting business with suppliers or service and labor rights worldwide and supports the United key international standard (e.g., United
providers, all third parties undergo a screening Nations Universal Declaration of Human Rights, Nations - Guiding Principles on Business &
process against various watch lists, sanctions Respecting Human and the UN Guiding Principles on Business and Human Human Rights (UNGP), International Labor
lists, negative media and regulatory notice of
violations. Following the initial screening, third
Labor Rights Rights and the International Labor Organization Organization (ILO) conventions).
(ILO) Core Labor Standards. We have confirmed our • Implement a third-party code or policy that
parties conducting business with Colgate are We participate in AIM-PROGRESS, a global support for the UN Global Compact and principles establishes expectations for actions their
subjected to continuous monitoring with alerts to industry forum dedicated to the promotion of on human rights, labor, environment and anti- suppliers should take to respect human and
potential red flags. All red flags are investigated responsible sourcing practices and sustainable corruption. Our policy on Human Rights and Labor labor rights.
and as required corrective action is taken. Third production systems. In this program, suppliers Rights describes our commitments in detail.
parties who may engage with a government entity share noncompetitive audit data with other
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 49

• Demonstrate an understanding of where Earthworm Foundation and trade groups such


human rights risks exist in their own
Protecting the Environment as the Consumer Goods Forum—Forest Positive
Soy Products
operations and their supply chain and Through Responsible Sourcing, our efforts to Coalition. Through our work as a member of the Soy-derived materials are also an area of focus
establish a process to assess the identified protect the environment through our sourcing Forest Positive Coalition, we are collaborating with for us, and our Responsible Soy Procurement
risks (e.g., conduct human rights due practices are focused on key forest risk 22 global consumer product goods brands and Policy outlines our actions and expectations.
diligence). commodities, including palm oil, soy-based retailers to drive collective, transformative change We recognize that soybean is a key commodity
products, pulp and paper-based packaging to remove deforestation, forest conversion and associated with deforestation and social conflict,
• Demonstrate risk mitigation actions, in their
and beef (tallow). We have developed and degradation from key commodity supply chains particularly in South America. Therefore, we
own operations and in their supply chain, for
implemented commodity-specific policies for and to support forest-positive businesses. aspire to build a transparent and responsible
identified human right risk areas (e.g., supplier
palm and soy that outline our expectations for soy supply chain and contribute to industry-
engagement actions, grievance processes,
suppliers of these materials, and we have an In 2023, we focused on deepening our traceability level transformation. Our work on soy-based
training).
overarching No Deforestation Policy that applies to of forest-risk materials back to the point of materials is supported through our partnership
• When sourcing high-risk materials potentially the four key forest risk commodities we source. origin, implementing methodologies to calculate with the Earthworm Foundation and our work
associated with forced labor or child labor and engage our suppliers on deforestation with the Consumer Goods Forum—Forest Positive
(see most current U.S. DOL — ILAB reports) and conversion free supplies, increasing our Coalition.
suppliers should demonstrate an extra duty engagement with suppliers on palm oil-related
of care to mitigate forced labor and child Palm Oil grievances through the execution of a robust Our specific commitments for our soy supply chain
labor risks in their operations and supply Our efforts to responsibly source palm oil grievance management process, including a are as follows:
chain. are guided by our Policy on Responsible and public palm oil grievance log, and expanding
• No deforestation and no conversion of native
Sustainable Sourcing of Palm Oil This policy our actions on the ground with a new palm oil
vegetation
In 2023, we deepened our human rights outlines our commitments and expectations for landscape project in Perak, Malaysia supported by
engagement with suppliers sourcing agricultural our palm oil suppliers and includes the following the NGO Solidaridad and Colgate’s supplier Sime • No exploitation of people or local
and farm commodities to Colgate’s Hill’s Pet elements: Darby. As part of our No Deforestation Policy, we communities
Nutrition division through the rollout of a supply launched, a palm oil grievance log in early 2024,
• No deforestation and no conversion of native which provides public tracking of and updates on • Adoption of good agricultural practices
chain human rights due diligence assessment.
Additionally, we developed a human rights due vegetation environmental and social grievance cases raised to • Legal compliance

2023 Sustainability & Social Impact Report


diligence framework, which we are implementing • No exploitation of people or local Colgate regarding our palm oil supply chain. We will
across our own manufacturing and warehouse communities endeavor to update it on a quarterly basis. We source most of our soy-based ingredients
facilities beginning in 2024, focused on potential from the United States, Europe and South America.
human rights risks with third-party labor and • Legal compliance We have also prioritized our engagement with Soy from South America, particularly Brazil and
service providers working in Colgate’s owned and • Reduction of greenhouse gas emissions external stakeholders, peers and industry Argentina, continues to be associated with
operated sites. organizations to further accelerate and scale our deforestation and ecosystem degradation. Similar
• Adoption of good agricultural practices efforts. to our efforts to responsibly source palm oil, we
are striving for traceability to ensure that the
We continue to focus on increasing the products we do source from those geographies
transparency and traceability of palm oil we source. can be clearly traced to upstream suppliers who
Our work on policy implementation, transparency uphold our standards and comply with our policy.
and traceability is done in collaboration with
Introduction Sustainability Management Sustainabilty Governance Driving Social Impact Helping Millions of Homes Preserving Our Environment 50

To mitigate risks in our supply chain and ensure


Pulp and Paper Packaging that we are sourcing our pulp and paper products
PARTNERSHIPS

Our commitment to responsibly source pulp and in alignment with our values, we seek to maximize An important element of our sustainability strategy is our engagement and collaboration with external
paper materials is based on our recognition that the use of recycled content products wherever partners, which complement our strong internal capabilities. These partnerships help us achieve our
over half of the world’s forests have been lost and possible. We conduct an annual risk assessment ambitions to source sustainably and to strive for deforestation and conversion free supply chains.
that timber and industrial logging remains as a process for all paper and pulp packaging suppliers
driver for global forest loss. This has not only led and the materials they source to Colgate, and we
to biodiversity loss and social instability, but also utilize Forest Stewardship Council (FSC) certified
to the worsening of climate change. Deforestation materials to further support our approach to
of High Conservation Value and High Carbon Stock sourcing sustainable paper-based packaging.
forests, such as tropical rainforests and peatlands, Through our partnership with the Rainforest
has been especially devastating to endangered Alliance, we conduct an annual paper-based
animal species and has led to significant release of packaging supply risk assessment, which helps us
carbon emissions. to identify sources of high risk within our supply
chain and the implementation of actions to
Our efforts are guided by the pulp and paper mitigate sustainable sourcing risk.
packaging section of our No Deforestation Policy
which outlines our expectations for how we
source these materials.
Tallow
The guiding principles that underpin our approach
include: Tallow, a cattle byproduct, is a key ingredient in
bar soap production. Colgate sources tallow from
• No illegally harvested wood suppliers in North America, Latin America and
Europe. For tallow sourced from Brazil, we take
• No exploitation of people or local communities
steps to ensure that the tallow is responsibly
• No deforestation of High Conservation Value sourced and does not originate from cattle

2023 Sustainability & Social Impact Report


(HCV) areas ranches located in the Amazon that could be
associated with deforestation or conversion of
• No sourcing of wood from forests that were
native landscapes. We require that our suppliers
converted to plantations or non-forest uses ADDITIONAL SUSTAINABILITY RESOURCES
follow environmental and social guidelines set
forth by the Brazilian Institute of Environment
and Natural Resources and that cattle operations Additional resources about our 2025 Sustainability & Social Impact Strategy and our progress against
our key ambitions and targets can be found on the Sustainability section of our website, https://www.
conform with the Minimum Criteria for Industrial colgatepalmolive.com/en-us/sustainability. Colgate’s most recent Climate Transition & Net Zero Action
Scale Cattle Operations in the Brazilian Amazon Plan, Diversity, Equity & Inclusion Report, Task Force on Climate-Related Financial Disclosures Report,
Biome. To learn more about our actions and Sustainability Accounting Standards Board Report and Sustainability KPIs can also be found on our website.
progress against our work on beef (tallow),
please see the Beef (Tallow) section of our No
Deforestation Policy.

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