CHART TRACK Navigator 3 Manual
CHART TRACK Navigator 3 Manual
Navigator 3 offers:
A sleek and responsive user interface makes the software fun to use and lightens the cumbersome task of
keeping everything up to date.
Chart Track Navigator 3 seamlessly integrates with our ENC viewer, Navigator +.
For more information on Navigator + and our other CHART TRACK Products, kindly contact your chart agent.
Please note: if the correction status is not set, the system does not know which corrections it needs to send
and therefore you will not receive any corrections for this item.
Licenses to be renewed
This To-do will appear 2 weeks before your digital licenses can be renewed and provides a reminder to select
the items you wish to have renewed. To do so, go to the “Digital license” section and add a check mark in the
“Selected” column for each item you wish to have renewed or remove the check mark for those licenses that
you do not wish to have renewed.
Please note: This needs to be done before the renewal date is due!
For digital licenses which have been selected for renewal, the system will automatically generate a “renewal
order request” when the digital licenses effectively can be renewed. At that time, you will get a To-do “Licenses
to confirm” as well as a mail from your chart agent asking you to confirm the renewals in Navigator.
Licenses to confirm
This To-do indicates there is an open order request for digital items that needs to be confirmed.
For digital licenses which have been selected for renewal, the system will automatically generate a “renewal
order request” when the digital licenses effectively can be renewed. At that time, you will get this To-do
“Licenses to confirm” as well as a mail from your chart agent asking you to confirm the renewals in Navigator.
Please confirm or reject the licenses in the quotation so your chart agent can proceed with the order.
To do so, select one or more items in the list and click the “Confirm” button or the “Reject” button depending
on the action you wish to do. When all licenses have been confirmed/rejected, kindly send us a newly created
update request to send the validation to the system
REMEMBER THAT THE ITEMS YOU CONFIRM WILL BE PROCESSED BY YOUR CHARTAGENT ASAP!
Confirming an item effectively means ordering the renewal, unless this is overruled by your management.
Please note we are unable to cancel or refund digital licenses after the order has been processed.
Shipment(s) to acknowledge
This To-do means an order has been shipped by your chart agent, once you have received your order it needs
to be confirmed. To do so, highlight the order in the list and click the “Confirm Shipment” button.
In the pop-up window, you will see an overview of the items in the order. Highlight one or more items in the
list and click the “Confirm Receipt” button to acknowledge that you have received that item on board.
When all items are confirmed, click “OK”. Once confirmed, the items will automatically be added to your
inventory and you will be asked to confirm the correction status for each item.
Correction(s) to apply
This To-do will show when new corrections have been received which have not yet been applied.
To do so, print and apply the correction to your paper chart then select it in the list and click the “Confirm
Correction(s)” button.
Please note: Once a correction has been set to applied, the system will consider the correction received and
will not send it again.
Update required
This To-do indicates that it is time to send a new update request.
To do so go to the “Updates” section of your Navigator and click the “Send Update” button.
You will see this To-do when you have made changes in your inventory, set a correction status, acknowledge a
shipment, ordered a basket or any other action that needs to synchronize with the Chart Track server.
Unread documents
This To-do is a reminder that there are unread documents in the “Documents” section of your Navigator.
If you have direct internet access, Navigator allows you to enable automatic updating.
When auto updating is enabled, the programs checks for new updates while the program is closed and will
automatically push the data to your vessel when new updates are available.
Note: To prevent interference from user actions, the Navigator program needs to be
closed for at least 10 minutes before it starts checking for new updates.
So, you can keep your Navigator closed and only open it when you actually want to print
paper corrections or export digital updates.
To set up manual updating, go to the “Updates” section and click the “Update Configuration” button.
In the “Update Settings” window, go to the “Automatic Updating” tab.
Here you can enable Auto Updating and choose which products need to be included.
Or choose to receive updates for your active routes only.
Note: You will only receive updates for items that comply to the following criteria:
- The product is included in your subscription.
- The item is in your inventory (paper product) or holdings (digital license).
- The correction status (paper product) or latest media loaded (digital license) has
been set.
- The item is selected for updating.
There are 3 update methods for you to request and receive your update file through Navigator.
When you click “Send Update” in the “Updates” section, you can select which method of updating you wish to
use in the Update Confirmation window.
To use E-mail direct, you need to make sure the SMTP settings are set correctly.
Please contact your IT department for the correct SMTP settings.
To set the SMTP Configuration, click “Update Configuration” and fill in the information you
have received from your IT department in the pop-up window.
Click “OK” to save your settings.
When “E-mail direct is selected”, an e-mail is sent automatically to the Chart Track server to request an
update. In effect, the program sends a small file to the server to update it on any changes that you made to
your inventory since the last update request was sent.
This also includes any orders that you have confirmed.
After sending an update request you will receive an e-mail back from the Chart Track server containing your
update file in attachment. To load the update, simply double-click the update file.
In the window that opens, click the “Load” button to load the update in your Navigator.
To avoid the attachment size exceeding the maximum file size accepted by your mail provider, the
attachment size is limited to a predefined size agreed with your management office. This is typically around
1Mb. If the weekly update exceeds this size, the file will be automatically split into files of 1Mb or less and
you will receive several e-mails.
Load all the parts of your update one-by-one to receive the complete update.
Note: If an update file is too large, the system will send you a mail allowing you to
download the updates from a direct link. You need to load both the file from the
attachment and the file from the download link to fully load your update.
If you are not able to download the files, you can contact [email protected] and
request the file to be split over several mails. In addition, you can update your items
selectively and hold the large updates so you can update these items when you receive
your update CD.
This option is to be used if your PC is not directly connected to e-mail or internet, or when you have no
SMTP settings. In this case the update request file is saved in a folder called “To Send” in the Chart Track
folder on your hard drive in the subdirectory “Updates”.
Copy the most recent file that is saved there onto a USB stick. You can then go to another computer that
has email and attach the file to an e-mail which you will address to: [email protected].
When you get a mail back from Chart Track containing your update files, you copy these files back onto the
USB stick and insert it into the PC on which Chart Track Navigator is installed. You then simply locate the file
on the USB stick and double click it. In the window that opens, click the “Load” button to load the update in
your Navigator.
To avoid the attachment size exceeding the maximum file size accepted by your mail provider, the
attachment size is limited to a predefined size agreed with your management office. This is typically around
1Mb. If the weekly update exceeds this size, the file will be automatically split into files of 1Mb or less and
you will receive several e-mails.
Load all the parts of your update one-by-one to receive the complete update.
Note: If an update file is too large, the system will send you a mail allowing you to
download the updates from a direct link. You need to load both the file from the
attachment and the file from the download link to fully load your update.
If you are not able to download the files, you can contact [email protected] and
request the file to be split over several mails. In addition, you can update your items
selectively and hold the large updates so you can update these items when you receive
your update CD.
If you have direct internet access, your updates can be directly downloaded through Navigator.
Select “Internet direct” in the “Update Confirmation” window and click the “Update” button.
Your request will now be send to the server and your updates will be received directly in Navigator without
any mails needing to be send.
You can follow the status of your update in the “Message” column:
1. Sending request
2. Getting Request Status
3. The server is processing the request
4. .. files to download
5. Downloading .. of ..
6. Loading update
7. Update complete
In case of an error the “Message” column will show the reason why your update failed.
Please check your internet connection and retry your update by clicking the “Retry Update” button.
If the problem persists, kindly send the full error message to [email protected].
If you have trouble seeing the full error message, hover your cursor over the error to see it.
Internet direct updating only requires an internet connection but if your infrastructure
requires it, proxy can be enabled for internet direct updating.
In the top half of the pop-up window, check mark “Enable Proxy” and fill in the correct Proxy information.
Please contact your IT department to assist you with the correct settings.
2.3.1. Loading your AVCS and AIO base DVD & AIO Update DVD
Navigator 3 allows you to import the data of your AVCS base DVD’s and AIO update CD directly into
Navigator. By doing so all base data is available within the program and will not need to be received via
updates when new cells are added.
Note: As our system checks which updates are already present in your Navigator and will
only send you the updates needed, this can reduce the file size of your updates
significantly but it is not necessary for the good working of your Navigator.
If you decide not to load the AVCS base DVD, you will receive the missing base data and
updates included in your update file.
Browse to the DVD drive of your computer and select the DVD you wish to import.
Click “OK”, then click “Import”.
Once done you will get a message that that the import is complete.
On the ENC tab of the “Updates” section set the “Latest update media loaded in ECDIS” to the date of the
DVD that you have just imported. The system will send you updates from that date onwards.
The “Latest update media loaded in ECDIS” date only needs to be changed after loading a new DVD in your
ECDIS and/or importing a new DVD in Navigator.
Navigator 3 allows you to receive updates for your ENC’s and AIO through e-mail and export the update so
you can load it in your ECDIS.
For your first update, please make sure to set the correct date of the last AVCS Base DVD loaded in your
ECDIS by clicking the “Set AVCS BASE DVD Date” button. This way our system knows which updates you still
require. Please note this date does not need to be changed on a weekly basis, only when new cells have
been added to your permit. Our system will keep track of which updates you already have received and
which not.
Note: When you request an update, the system will check if there are updates available
for the items that have a checkmark in the Selected column, regardless whether they
are active or not. Not all ENC’s are updated weekly.
As some updates may be very large in file size, we advise selective updating instead of updating all your
ENC’s at once. Selective updating allows you to choose which updates you download and in doing so you
are able to control the size of your update file.
On the ENC tab of your “Updates” section, select all your permits in the list.
An easy way to do this is highlighting all your permits and then clicking the “Select Highlighted” button.
For your first update request for ENC updates, please make sure to set the correct date of the last AVCS
Base DVD loaded in your ECDIS by clicking the “Set AVCS BASE DVD Date” button. This way our system
knows which updates you still require.
Mark the items you wish to update with a checkmark in the Selected column.
Every time you add or remove a checkmark, Navigator will calculate the total size for you as well as the file
size of the selected updates. This allows you to control the file size of your next update.
Once your update is loaded, you will now see the file size of the available updates
in the “Size” column.
You can now select which updates you wish to receive by removing the checkmark in the Selected
column and only leaving the checkmark for those you wish to receive.
You can change the selection with the selection buttons on top or just remove the checkmark in the
Selected column.
You can also select the ENC’s that you wish to update from the map view.
First deselect all the items in the list view with the “Deselect All” button.
Then go to the Map tab.
Click on the map to see the outlines for the items in your inventory.
Click on the area you wish to receive updates for. These will now be highlighted in white.
A pop-up will appear, showing you all items relevant to the immediate surrounding area of where
you have clicked.
Put a checkmark in the “Selected” for the items you wish to update or you can highlight the items
and click the “Select Highlighted” button.
When you return to the List tab, the items selected in the Map tab will now have a checkmark to be
updated.
c. Select by route
You can also select the ENC’s needed for a specific route.
First deselect all the items in the list view with the “Deselect All” button.
Then go to the Map tab.
In the top right corner of your map you can find the Route toolbar.
Navigator allows you to import a route generated by your ECDIS or to create your own route directly
on the map.
Currently Navigator supports route file with the following extensions:
- *.rtz
- *.rte
- *.route
- *.rtn
- *.rt3
To import a route generated by your ECDIS, click the “Import Route” button first.
This will open the Import Route window.
Here you can give the route a name and browse to the route file you wish to import.
Click the “Save” button to import your route.
Your route now will appear in a list under the Routes toolbar and will show up on the map in green.
By default, new routes are always marked active with a check mark.
Clicking the route will center the map on the selected route.
Hovering over the route will show the route in bright green on the map.
Instead of importing an existing route, you can also create your own route directly on the map.
To do so click the “Create” button first.
This will open the Create Route window.
This edit mode allows you to change waypoints by clicking on any part of the route and dragging the
line to create a new waypoint or by dragging one the existing waypoints to a new position.
This will show the outlines for the items in your inventory that are relevant for this route in white
In addition, a pop-up will appear listing these items.
By default, Navigator will select all the items you may need for the route.
You can edit this list by removing the check mark from the Selected column for the items you do not
wish to update.
When you return to the List tab, the items selected in the Map tab will now have a checkmark
to be updated.
Once you have selected the files you wish to receive an update for, click the “Send update” button.
This time choose ENC Updates in the Update Confirmation window, this will again show the expected file
size of your update.
After loading your update, you can either repeat the procedure to receive other available updates or export
your files by clicking the “Export to ECDIS” button.
Once you have loaded your update, you can export the ENC updates and load the files in your ECDIS.
You can change the destination to export the files directly to a USB and then transfer the updates to the
ECDIS. Please note the system will ask to remove any previous data from the USB.
We highly recommend you reserve one USB stick solely for this purpose to avoid any contamination or
viruses from other programs or computers.
Select to export “AVCS update files only”, “AIO update files only” or “AVCS and AIO updates files in
subfolders” export both at the same time.
When loading the files in your ECDIS, please make sure the ECDIS looks for the updates on the correct drive
and is directed to the content of the ECDIS folder, not the ECDIS folder itself.
Note: If you recently ordered new ENC’s and they were added to your permit, you will
need to load the permit first, then load your base CD, and then load the export.
Once you have loaded your update, you can export the ENC updates and load the files in your Navigator+.
When loading the files in Navigator+ please make sure to load only the permit associated with your
Navigator +, if you have an ECDIS this often is the Backup permit or the last added permit.
Note: If you recently ordered new ENC’s and they were added to your permit, you will
need to load the permit first, then load your base CD, and then load the export.
? I’m trying to update ENC but before I can send my request, I get a warning “Week not set for AVCS.
You will not receive updates for these items.
This means you have not set the “Set AVCS BASE DVD Date” date.
Select the week of the last AVCS base DVD or last AIO update CD that you have loaded in your ECDIS or
which you have imported in Navigator. This date only needs to be changed after loading a new DVD in
your ECDIS or after importing a new DVD in Navigator.
? A new ENC was added to my permit and now I get a “Non sequential update previous updates try
reloading from the base media” warning when I try to load the export in my ECDIS.
This means your update you are trying to load does not follow the last update your ECDIS has.
Your export includes all updates from the last loaded base CD to now, a new ENC will therefore miss
the updates from the base CD.
If you recently ordered new ENC’s and they were added to your permit, you will need to load your
permit first, then load your base CD, and then load the export.
? No new ENC’s were added to my permit but I still get a warning “Non sequential update previous
updates try reloading from the base media” when trying to load the export in my ECDIS.
This means your update you are trying to load does not follow the last update your ECDIS has.
For example, when your last loaded media CD for AIO is of a different week then your last loaded
media CD for ENC, the export will be correct for your ENC but you might get the warning for your AIO.
In the ENC tab of the “Updates” section, select the correct last loaded media date and select only the
ENC or AIO that gave the warning. Then request a new update and load the update
Then export and try loading the export in your ECDIS.
? I can’t see my ENC licenses or I am not sure I am seeing the latest permits in my Navigator.
We continuously retrieve information from UKHO and with each update request from your Navigator
our system sends you the latest permits and updates that are available.
If you are unsure of receiving the latest permit, kindly send us a new update request, if a newer permit
is available this will be sent with your update. Kindly send us a newly created update request.
If you are warned that there is a pending update, click the "Ok" button, then click the "Cancel Update"
button. Once you get a notification that the current update is cancelled, click the "Send Update"
button once more.
? I have exported AVCS and AIO but my ECDIS does not accept the files.
When you select to export both AVCS and AIO updates Navigator will place the updates in subfolders.
Direct your ECDIS to the content of the subfolder or try exporting and loading ENC and AIO separately.
If you have any further problems updating and exporting your ENC’s,
please contact [email protected] for assistance.
Note: When you request an update, the system will check if there are updates available
for the items that have a checkmark in the Selected column, regardless whether they
are active or not.
The selection of which items you wish to update can be made in 3 different ways:
You can now select which updates you wish to receive by removing the checkmark in the Selected
column and only leaving the checkmark for those you wish to receive.
You can change the selection with the selection buttons on top or just remove the checkmark in the
Selected column.
If you wish to update active items only, click the “Select Active” button. Or choose which items you
wish to update by highlighting the items and then clicking “Select highlighted”.
You can also select the paper items that you wish to update from the map view.
First deselect all the items in the list view with the “Deselect All” button.
Then go to the Map tab.
Click on the map to see the outlines for the items in your inventory, highlighted in pink.
Click on the area you wish to receive updates for. These will now be highlighted in white.
Put a checkmark in the “Selected” for the items you wish to update or you can highlight the items
and click the “Select Highlighted” button. When you return to the List tab, the items selected in the
Map tab will now have a checkmark to be updated.
Check mark “Show Only Selected” to get a better view of the selected items.
c. Select by route
You can also select the paper charts and publications needed for a specific route.
First deselect all the items in the list view with the “Deselect All” button.
Then go to the Map tab.
Navigator allows you to import a route generated by your ECDIS or Navigator + or to create your
own route directly on the map.
Here you can give the route a name and browse to the route file you wish to import.
Click the “Save” button to import your route.
Your route now will appear in a list under the Routes toolbar and will show up on the map in green.
By default, new routes are always marked active with a check mark.
Clicking the route will center the map on the selected route.
Instead of importing an existing route, you can also create your own route directly on the map.
To do so click the “Create” button first.
This will open the Create Route window.
This edit mode allows you to change waypoints by clicking on any part of the route and dragging the
line to create a new waypoint or by dragging one the existing waypoints to a new position.
These changes will be shown by a dashed line as shown below where we dragged a waypoint to the
port of Horta.
By default, Navigator will select all the items you may need for the route.
You can edit this list by removing the check mark from the Selected column for the items you do not
wish to update.
When you return to the List tab, the items selected in the Map tab will now have a checkmark
to be updated.
Once you have selected the files you wish to receive an update for, click the “Send update” button.
In the Update Confirmation window, choose NTM’s and Tracings and click the “Update” button.
The corrections will become available after loading your update file.
Navigator 3 allows you to receive updates for ADLL, ADRS and Total Tide through e-mail and export the
update so with this one export you can update all ADP programs.
For your first update for ADP, please make sure to set the correct date which you can find on your ADP
certificate by clicking the “Set ADP Certificate Date” button. This way our system knows which updates you
require. You can access your ADP certificate by going to the Data Updating Wizard and then pressing
Preview.
Note: As ADP updates are not so large in file size, the update is always for all ADP’s.
If your certificate shows that not all your ADP’s are up to date to the same week you will need to set the
date for these permits separately.
To change the date for a specific permit, select the line of the permit in Navigator.
Then double-click the Last loaded date (in the last column), this will open a small pop-up window.
Here you can set the Last Loaded date for that specific permit and click the “Save” button.
After loading your update file, you can export your files by clicking the “Export ADP’s” button.
Once you have loaded your update, you can export the ADP updates
and load the files in your ADP programs.
Click the “Export ADP’s” button.
This will open the “Export ADP Files” window.
You can change the destination, export the files directly to a USB and then transfer the updates to the
computer where you have your ADP programs installed.
Please note the system will ask to remove any previous data from the USB.
We highly recommend you reserve one USB stick solely for this purpose to avoid any contamination or
viruses from other programs or computers.
You can access the Data Update Wizard in your ADP program by going to File and then choosing “Data
Updating Wizard” from the dropdown.
Click “Next”, the Data Update Wizard will then process the
ADP updates.
A new window will open where you can Preview or Print the ADP Update Certificate.
This certificate will show you the “Updated to Week” date for all your ADP’s.
Click the “Set ADP Certificate Date” button. This way our system knows which updates you require.
You can access your ADP certificate by going to the Data Updating Wizard and then pressing Preview.
Once the date has been set you should see the date set appear in the Last Loaded column.
If your certificate shows that not all your ADP’s are up to date to the same week you will need to set
the date for these permits separately.
To change the date for a specific permit, select the line of the permit in Navigator.
Then double-click the Last loaded date (in the last column), this will open a small pop-up window.
Here you can set the Last Loaded date for that specific permit
and click the “Save” button.
Once all dates are set correctly,
click the “Send Update” button and choose ADP Updates.
Navigator 3 allows you to receive new editions, the catalog and NTM’s for your e-NP’s through e-mail and
export the update so you can load it in e-NP program.
For your first update request for e-NP updates, please make sure to set the correct date of the last AENP
Update DVD loaded in your Admiralty e-Reader by clicking the “Set AENP UPDATE DVD Date” button. This
way our system knows which updates you still require.
Please note this date does not need to be changed on a weekly basis, only when a new AENP Update DVD
was loaded in your Admiralty e-Reader.
Our system will keep track of which updates you already have received and which not.
Note: When you request an update, the system will check if there are updates available
for the items that have a checkmark in the Selected column, regardless whether they
are active or not.
Your e-NP will contain the weekly NTM’s and Catalog but may also contain new editions.
As new editions may be very large in file size, we advise selective updating instead of updating all your
E-NP’s at once. Selective updating allows you to choose which updates you download and in doing so you
are able to control the size of your update file.
On the E-NP tab of your “Updates” section, select all your permits in the list. An easy way to do this is
highlighting all your permits and then clicking the “Select Highlighted” button.
For your first update request for e-NP updates, please make sure to set the correct date of the last AENP
Update DVD loaded in your Admiralty e-Reader by clicking the “Set AENP UPDATE DVD Date” button. This
way our system knows which updates you still require.
Please note this date does not need to be changed on a weekly basis, only when a new AENP Update DVD
was loaded in your Admiralty e-Reader.
Our system will keep track of which updates you already have received and which not.
If NTM updates are available, the system will automatically calculate the size of your NTM update.
In order to receive your NTM’s, at least one permit needs to be selected for updating.
To keep the file size of your update to a minimum, we suggest selecting a permit which has no new
edition available.
This way your update will only contain updates for your NTM’s and Catalogue.
b. New editions
New editions of e-NP are available on the update CD’s but can also be send through e-mail.
This is convenient when a new edition is needed urgently and the vessel can’t wait for the update CD
to arrive.
Once your update is loaded, you will now see the file size of the available updates in the “Size”
column.
You can now select which updates you wish to receive by removing the checkmark in the Selected
column and only leaving the checkmark for those you wish to receive.
You can change the selection with the selection buttons on top or just remove the checkmark in the
Selected column.
Every time you add or remove a checkmark, Navigator will calculate the total size for you as well as the
file size of the selected updates. This allows you to control the file size of your next update.
Once you have selected the files you wish to receive an update for,
click the “Send update” button.
This time choose e-NP Updates, this will again show the expected file size of your update.
After loading your update, you can either repeat the procedure to receive other available updates or export
your files by clicking the “Export e-NP’s” button.
Once you have loaded your update, you can export the e-NP updates
and load the files in your e-Reader.
Click the “Export e-NP’s” button.
This will open the “Export e-NP Files” window.
You can change the destination, export the files directly to a USB and then transfer the updates to the
computer where you have your e-Reader installed.
Please note the system will ask to remove any previous data from the USB.
We highly recommend you reserve one USB stick solely for this purpose to avoid any contamination or viruses
from other programs or computers.
A pop-up will appear once the export has finished, showing what types of files were exported.
Once you have loaded your update, you can export the e-NP updates
and load the files in your Navigator+.
Click the “Export Navigator+” button.
This will open the “Export to Navigator+” window.
You can change the destination, export the files directly to a USB and then transfer the updates to the
computer where you have your e-Reader installed.
Please note the system will ask to remove any previous data from the USB.
We highly recommend you reserve one USB stick solely for this purpose to avoid any contamination or viruses
from other programs or computers.
A pop-up will appear once the export has finished, showing what types of files were exported.
You can then load the export in the AENP block of your Navigator+.
Navigator 3 allows you to import and export routes from and to your ECDIS or Navigator + or to create your
own directly in Navigator.
Here you can give the route a name and browse to the route file you wish to import.
Click the “Save” button to import your route.
Your route now will appear in a list under the Routes toolbar and will show up on the map in green.
By default, new routes are always marked active with a check mark.
Clicking the route will center the map on the selected route.
Instead of importing an existing route, you can also create your own route directly on the map.
To do so click the “Create” button first, this will open the Create Route window.
Here you can add ports to your route. Using the Up and Down button allows you to change the order of the
ports. If there are specific areas you wish to avoid, you can select those in the “Avoid Places” column.
Once all ports have been added, click “OK” to see your route on the map.
This edit mode allows you to change waypoints by clicking on any part of the route and dragging the line to
create a new waypoint or by dragging one the existing waypoints to a new position. These changes will be
shown by a dashed line as shown below where we dragged a waypoint to the port of Horta.
Navigator allows you to update only those items relevant for a specific route.
To do so click the “Send Update” button, the “Update Confirmation” window will pop up.
Here you can select a route for which you want to receive updates for.
Please note the route needs to be active to appear in the dropdown.
Select which type or updates you want to receive for the route and then click “Update” to receive all
updates for the selected route.
Note: When ordering by route the route file is send to our system along with your order.
Your chart agent and fleet managers using Chart Track ShipManager to approve quotations will
be able to see the route alongside your order.
First select the type of item you wish to order on the left side, for
example AVCS.
Click the “Select by route” button. This will show the outlines for the items that are relevant for this route in
white. Items that are already in your license or inventory will show in yellow.
Select the items you wish to order by adding a check mark in the selected column.
Click “Selected to Basket”, this will open a new window showing the selected item(s).
Here you can still remove items at this point by removing the check mark in the Selected column.
When you are happy with your selection click “OK”.
A pop-up will appear asking you if you wish to create a new basket
or add the items to an already existing basket.
If you choose to create a new basket, you will be asked to give a name for your new basket.
For digital items you will be asked to set the Item Duration, you can set this for all items by using the “Set all
duration” dropdown.
Or set it for each item separately by using the dropdown in the Duration column behind the item.
Hover over the cell to see the dropdown appear.
You can continue adding items to this basket or create additional baskets.
Once you have added all items to your basket, go to the “Baskets” section.
Select the basket and click “Order Basket”, then send a newly created update request.
Your chart agent will receive your order in their system and do the necessary to process it.
Next to allowing you to import routes, Navigator now also allows you to export routes which can then be
used in Navigator + or your ECDIS.
To do so go to the Map view, select the route you wish to export and click the “Export” button.
Navigator will then export your route in Route plan exchange format (.rtz) and will ask you where you wish
to save the file.
Navigator 3 seamlessly integrates with our ENC viewer, called CHART TRACK Navigator +.
If you wish to receive more information on Navigator + and what it can mean for your vessel,
kindly contact your chart agent.
You can keep the ENC’s and AENP in Navigator + up to date with Navigator 3.
Updates for ADP are synchronized automatically when your ADP programs are installed on the same computer.
Once you have loaded your update, you can export the ENC and e-NP updates
and load the files in your Navigator+.
Click the “Export Navigator+” button.
This will open the “Export to Navigator+” window.
We highly recommend you reserve one USB stick solely for this purpose to avoid any contamination or viruses
from other programs or computers.
A pop-up will appear once the export has finished, showing what types of files were exported.
The “Corrections” section will give you an overview of the corrections available for paper products.
Choose if you want to see the corrections for paper charts or publications.
- All Corrections: listing all corrections for that week regardless whether they are in your Inventory or not.
- Inventory – All: listing all corrections that apply to items that are in your Inventory, regardless whether
they are active or not.
- Inventory – Active: listing all corrections that apply to items that are in your inventory and which are
check marked “Active”.
- Inventory – Not Active: listing all corrections that apply to items that are in your inventory and which are
not check marked “Active”.
This will open a new pop-up window where you can search for the item.
Typing in part of the item name will list all results that match this search.
Some columns can be filtered further, for example showing only valid items.
Hover your cursor over the column header to see if the filter icon is available.
Click the filter icon to open the dropdown with filter options.
Select an item from the list and click “OK” to see all corrections for that specific item.
The correction numbers will be listed on the left of the screen, the actual correction on the right.
The buttons in the top bar allow you to filter, sort, highlight, zoom and print your corrections.
The printers will need to be set up the first time using the program or when new printers are installed.
To access the printer setup go to the “Corrections” section, select a week and highlight one or more
corrections.
Then click the “Printer Setup” button to open up the setup window.
Here you can specify a printer for lists, tracings and colour blocks.
You can select a different printer and paper source for each job or the same for all.
If you would like the program to remember your printer settings click “Remember settings” and then click
“OK” to save your settings and close the window.
Go to the “Corrections” section, select a week and highlight the corrections you wish to print.
Printing a picking list can be helpful to keep a record of the already applied corrections or as an overview list
of the charts that need to be searched from the chart drawers for correction.
If you have selected to print a picking list, this will be printed first.
Then the corrections and their tracings will be printed followed by the color blocks.
When all corrections are printed, you will be asked if the pages have printed correctly.
If only one or two pages were not printed correctly (for example due to a paper jam) then we recommend
clicking “Yes” to avoid the system reprinting everything.
Then make a new selection and print only the corrections that still need to be printed.
The correction log gives you an overview of all corrections that have been issued for paper products.
Click the “Print Correction Log” to open the “Print Report” window.
In the “Print Report” window, you can now select whether you want to print the corrections for charts or
publications.
You can select whether the correction log should include the corrections for all items, only those in your
inventory, only those active in your inventory or only the sleeping charts in your inventory.
You can further specify if it should include items that currently have no corrections.
Note: When selecting “All”, “Inventory” or “Sleeping” the correction log will include corrections
that may not be available in your Navigator, these will show a “File not present” message.
If you wish to receive such a correction, make sure the item is in inventory, correction status is
set and the item is selected for updating. Then send an update request to receive the correction.
It further gives you the option to print the corrections for active charts only, sleeping charts only or both.
The “T&P’s in force” section gives you an overview of all Temporary & Preliminary corrections in force as well
as those that have been cancelled. This overview can be a useful check for passage planning, port state
inspections or general reference.
Choose if you want to see the T&P’s for paper charts or publications.
By Period allows you to select a specific week and filter the results.
- All Corrections: listing all corrections for that week regardless whether they are in your Inventory or not.
- Inventory – All: listing all corrections that apply to items that are in your Inventory, regardless whether
they are active or not.
- Inventory – Active: listing all corrections that apply to items that are in your inventory and which are
check marked “Active”.
- Inventory – Not Active: listing all corrections that apply to items that are in your inventory and which are
not check marked “Active”.
This will open a new pop-up window where you can search for the item.
Typing in part of the item name will list all results that match this search.
Some columns can be filtered further, for example showing only valid items.
Hover your cursor over the column header to see if the filter icon is available.
Click the filter icon to open the dropdown with filter options.
Select an item from the list and click “OK” to see all T&P corrections for that specific item.
The correction numbers will be listed on the left of the screen, the actual correction on the right.
- Inventory – All: listing all corrections that apply to items that are in your Inventory, regardless whether
they are active or not.
- Inventory – Active: listing all corrections that apply to items that are in your inventory and which are
check marked “Active”.
- Inventory – Not Active: listing all corrections that apply to items that are in your inventory and which are
not check marked “Active”.
This overview will also show you all T&P’s that have been cancelled for the items in your inventory
Cancelled T&P’s will show red and are crossed out.
The buttons in the top bar allow you to filter, sort, highlight, zoom and print your corrections.
Go to the “Corrections” section, select a week and highlight the corrections you wish to print.
By default, the “Use preview” setting is selected allowing you to check whether your selection is correct
before printing.
Printing a picking list can be helpful to keep a record of the already applied corrections or as an overview list
of the charts that need to be searched from the chart drawers for correction.
If you have selected to print a picking list, this will be printed first.
Then the corrections and their tracings will be printed followed by the color blocks.
When all corrections are printed, you will be asked if the pages have printed correctly.
If only one or two pages were not printed correctly (for example due to a paper jam) then we recommend
clicking “Yes” to avoid the system reprinting everything.
Then make a new selection and print only the corrections that still need to be printed.
The T&P correction log gives you an overview of all corrections that have been issued for paper products.
Click the “Print T&P Correction Log” to open the “Print Report” window.
You can select whether the correction log should include the corrections for all items, only those in your
inventory, only those active in your inventory or only the sleeping charts in your inventory.
You can further specify if it should include items that currently have no corrections.
- Compressed - showing all T&P corrections in a continuous line for each item number, cancelled T&P’s
show crossed out
- Grouped per year – showing the corrections separated into years, cancelled T&P’s show crossed out
Note: When selecting “All”, “Inventory” or “Sleeping” the T&P correction log will include
corrections that may not be available in your Navigator, these will show a “File not present”
message.
If you wish to receive such a correction, make sure the item is in inventory, correction status is
set and the item is selected for updating. Then send an update request to receive the correction.
If you wish the print an overview of which T&P corrections have been cancelled in a
specific week, click the “Deleted T&P Correction Log” button.
In the “Print Report” window, you can now select whether you want to print the corrections for charts or
publications and for which year/week.
It further gives you the option to print all cancelled T&P’s for that week, only those relative for your
inventory, only those relative for active items, or only those relative for sleeping items.
If a Navigational Area is not active you can activate it by selecting it in the list and then clicking
the “Activate” button. Activated areas are shown in bold.
You will receive these Navigational Warnings together with the weekly corrections.
If a Navigational Area is already active you can deactivate it by selecting it in the list and then
clicking the “Deactivate” button.
You will no longer receive Navigational Warnings for this area.
Note: The availability of Navigational Warnings from this source does not relieve
Masters/Captains of the requirement to receive Navigational Warnings via IMO/IHO
approved MSI broadcast systems.
Note: If you are doing a clean install and your inventory already exists in our system, it will
become available after loading your first update. If the initial chart and publication supply has
been delivered by your Chart Track distributor, the items will be added to the inventory section
once you have acknowledged receipt of the order in the “To do…” section.
All other paper products need to be added manually to the inventory.
When a hydrographic service is selected on the left, the list view on the right gives you an overview of all items.
We will now take a closer look at the most important columns in this view:
Click the info icon to see more details, you can also access the details by double-clicking the item.
The different tabs will give you an overview of the available item files, all corrections issued for this
item, if it replaces another item or by which item it has been replaced.
If item files are available for this item, you can preview, save and print them.
If there are corrections for the item, you can set the correction status by clicking “Edit Correction
Status” or print the corrections.
Status: This shows the actual status of your item and can show various statuses:
Note: When you request an update, the system will check if there are updates available for
the items that have a checkmark in the Selected column of the “Updates” section,
regardless whether they are active or not in your inventory.
If you wish to update your active items only, click the “Select Active” button in the update
section to select all active items and
Go to the map view to see the outline of your paper products in your inventory on the map.
The outlines of the paper products in your inventory are shown in yellow.
Click on an area to see the details of the outlines relevant to that area.
This will mark all the outlines of relevant items in white and a pop-up window will appear showing the details
of those relevant items.
If you want to see the map view of a specific item, go to the list view and click on the globe icon
of that item. This will open the map view, showing the outline of that item centered on the map.
Click the “Add Item(s)” button to add new items to your Inventory.
Note: Make sure to select the same edition as the one you have on board, even if this is an old
edition. The system will check if a new edition is available and will ask you if you would like to
order the new edition.
Once a hydrographic service is selected all items for that service will be listed in the top half of the window.
Hover your cursor over the column header to see if the filter icon is available.
Click the filter icon to open the dropdown with filter options.
Highlight the items you wish to add and click the “Add” or “Add All” button.
This will transfer the selected items to the bottom half of the window.
Click the “Ok” button to add these items to your Paper Inventory.
Items that are already in your inventory are marked “Yes” in the INV column in yellow.
Some columns can be filtered further, for example showing only valid items.
Hover your cursor over the column header to see if the filter icon is available.
Click the filter icon to open the dropdown with filter options.
Highlight the items you wish to add and click the “Add” or “Add All” button.
This will transfer the selected items to the bottom half of the window.
Click the “Ok” button to add these items to your Paper Inventory.
If you work with geographical folios it is also possible to add a partial or complete folio to your Paper Inventory.
Go to the Product Folios tab, select a hydrographic service and choose a folio.
Items that are already in your inventory are marked “Yes” in the INV column in yellow.
Some columns can be filtered further, for example showing only valid items.
Hover your cursor over the column header to see if the filter icon is available.
Click the filter icon to open the dropdown with filter options.
Highlight the items you wish to add and click the “Add” or “Add All” button.
This will transfer the selected items to the bottom half of the window.
Click the “Ok” button to add these items to your Paper Inventory.
In a similar way, if your company requires you to use company folios or if you have created custom folios, you
can also add a partial or complete custom folio to your Paper Inventory.
Company folios are fleet-specific and only available if your company requires the use of fleet-specific folios.
Custom folios are vessel-specific and can be created by the vessel in the “Folio” section.
To remove an item from your inventory, highlight the item you wish to remove
in the list view and click the “Remove Highlighted” button.
Items that have been removed can always be added again.
For each new paper chart or publication added to your inventory, you will be asked to confirm the correction
status. The correction status lets the system know which corrections you already have and which to send you.
Note: Setting the correction status is an important step. To limit the file size of the update files
our system only sends you the corrections you need. This means it will only send corrections for
items that are in your inventory, selected for updating and for which the corrections are not
already present and/or not yet applied. If a correction is already present on your computer or
already set as “applied”, the system will not send it.
Skipping this step will result in the system ignoring this item and you will not receive any
corrections for this item until the correction status is properly set.
For each added item for which corrections have been issued, a window will pop up to set the correction status.
If you have already applied a correction to the chart, then check mark the correction in the applied column.
If none of the corrections have been applied, check mark “No normal corrections applied” and/or “No T&P
corrections applied” at the bottom of the screen.
If a correction was incorrectly set to “Applied” and you still wish to receive the correction, find the item in you
inventory and double-click it to open the detail window. Click the “Edit Correction Status” button and in the
next window, select the last week you actually received corrections for that item and click “OK”.
You will receive the missing corrections with your next update.
If you have skipped this step, the item will be added to your inventory but the system does not know which
corrections to send you. Because the system does not want to send you unnecessary corrections, you will not
receive any corrections for that item until the correction status is properly set.
To set the correction status for skipped items, go to the “To do…” section and click on “Inventory item(s) to
confirm correction status”. This will list the items that still need their correction status set on the right side.
Highlight one or more items and then click the “Set Correction(s)” button.
For each highlighted item, a window will pop up allowing you to set the correction status for that item.
Once this is set you will receive corrections for these items with your next update.
Click the “Search Inventory” button to find a specific item in your inventory.
Type in part of a title or item number to see all results matching that search.
Our system will automatically generate orders for new editions of the paper products you have in your
inventory. These items will show in the Order section with “System” as creator and, depending on the business
rules, will need validation from the vessel to be ordered.
Click the “Confirm” button if you wish to receive the new edition.
Click the “Reject” button if you do not wish to receive the new edition.
When all items have been confirmed or rejected, send a newly created update request to send the validation to
the system. After receiving your confirmation on these items, your chart agent will be able to process your
order.
When a digital item type is selected on the left, the list view on the right gives you an overview of all items.
We will now take a closer look at the most important columns in this view:
Click the info icon to see more details, you can also access the details by double-clicking the item.
For ENC’s this will give your more information on the ENC cells.
For e-NP this will tell you if it replaces another item.
License Status: This shows the actual condition of your license and can show various statuses:
- Valid: Your license is valid and not yet due for renewal, valid licenses are marked in green.
- Renewable: Your license is about to expire and due for renewal, you are still in the grace period.
Renewable licenses are marked in orange.
- Expired: Your license has expired and the grace period has ended. Your license is due for renewal if
you intend to keep using this product. Expired licenses are marked in red.
Note: When you request an update, the system will check if there are updates available for the
items that have a checkmark in the Selected column of the “Updates” section, regardless
whether they are active or not in your inventory.
If you wish to update your active items only, click the “Select Active” button in the update
section to select all active items and
Renew: The Renew column allows you to set an item to be automatically renewed when it license expires.
Note: UKHO allows for a grace period regarding automatic reordering, this grace period expands
from 30 days before your license expires to 30 days after the license has expired.
Automatic renewal is subject to the business rules set up for your company.
Go to the map view to see the outline of the digital licenses in your inventory on the map.
This will mark all the outlines of relevant items in white and a pop-up window will appear showing the details
of those relevant items.
If you want to see the map view of a specific item, go to the list view and click on the globe icon
of that item. This will open the map view, showing the outline of that item centered on the map.
Navigator allows you to set up automatic renewal for your digital licenses.
2 Weeks before your digital licenses can be renewed a “Digital License Reminder” will show in the “To do…”
section. This provides a reminder to make sure all items you wish to have renewed are effectively selected.
This needs to be done before the renewal date is due!
Once the renewal date is due, the system will automatically generate a “renewal order” for the selected items
and you will receive a mail from your chart agent asking you to confirm this renewal order in Navigator.
Select the item(s) in the list for which you wish to confirm renewal by putting a check mark in the
“Selected” column and then click the “Confirm” button.
If there are items in the list which you do not wish to renew, select the item(s) and click the
“Reject” button.
When all items have been confirmed or rejected, send a newly created update request to send the validation to
the system. After receiving your confirmation on these items, your chart agent will send a quotation for
approval to your office (if needed subject to the business rules) and process your order.
If there are any items missing, items that were not selected for renewal at the time the renewal order was
generated, kindly create a new basket with these items in Navigator so your chart agent can process them.
Note: UKHO allows for a grace period regarding automatic reordering, this grace period expands
from 30 days before your license expires to 30 days after the license has expired.
Automatic renewal is subject to the business rules set up for your company.
Here you can find an overview of all available folios from Admiralty Paper Charts and American charts.
If you work with geographical folios it is possible to add a partial or complete folio to your Paper Inventory.
For more information on adding items and folios to your paper inventory go to chapter 6.3. Adding items.
Company folios are fleet-specific and only available if your company requires the use of fleet-specific folios.
Once a folio is activated, the system will consider all items in that folio required in inventory with status
“Active”.
If this is not the case you will find a to-do “Company Folio Issue(s)” in your “To do” section. These issues can be
resolved directly in the “To do” section. You can order the items which are missing from your folio by clicking
“Order Missing Items” Any items not active can easily be activated by clicking “Activate Inventory”.
Once you have created your folio, you can start adding items to it.
To add items to your folio, select the folio and click the “Add Item(s)” button.
This will open a new window.
Highlight the items you wish to add and click the “Add” or “Add All” button.
This will transfer the selected items to the bottom half of the window.
The list view shows all available products for the selected hydrographic service or publisher.
Click the info icon to see more details, you can also access the details by double-clicking the item.
Status: This shows the actual status of your item and can show various statuses:
INV/LIC: Items already in inventory or in your license will be indicated with a bright yellow “Yes” in the “INV” or
LIC column.
Map view is available for paper charts, digital charts and certain digital publications.
It allows you to see the outlines of all available items for a specific area.
Items that are already in inventory show with a yellow outline on the map.
When you click on an area on the map, all relevant outlines will now be highlighted in white and a pop-up
listing all relevant items will open.
Click the “Search Catalog” button to open the “Search item” window.
This window allows you to search the whole catalogue by typing a number or keyword.
Typing a keyword or even part of a keyword will give you all item titles containing that keyword.
Navigator allows you to add items directly from the catalogue to a basket.
Once all items you wish to order have been added, you can send this basket directly from Navigator to your
chart agent.
Go to the “Catalogue” section, choose a hydrographic service and check mark the items you wish to order
from the list view. Selected items will show bold in the list.
Here you will find the selected items in the bottom half of the window.
If you already have a basket, you will be asked if you have the option to create a new basket or add the
items to an existing basket.
If you choose to add the items to an existing basket, you will be given an overview of the already created
baskets.
Every time you have added items to a basket you will be asked if you wish to deselect the just added items.
Once the basket is created and items added you can find it in the “Baskets” section.
Go to the “Catalogue” section, choose a hydrographic service and then go to the Map tab.
On the map you will see the outlines of all available items in the catalogue.
Yellow outlines indicate items that are already in inventory.
Click on the area you wish to order items for, all relevant items will now be highlighted in white.
A pop-up will also appear, showing you all items relevant to the immediate surrounding area of where you
have clicked.
Put a checkmark in the “Selected” for the items you wish to add to your basket or you can highlight the
items and click the “Select Highlighted” button.
A new window showing you an overview of all selected items will pop up.
This allows you to revise your selection if needed. Click OK to add this items to your basket.
If there are no existing baskets, one will be created and you will be asked to give your basket a name.
You can name your basket freely. We recommend a logical naming, for example referring to the voyage you
are planning.
If you already have a basket, you will be asked if you have the option to create a new basket or add the
items to an existing basket. If you choose to add the items to an existing basket, you will be given an
overview of the already created baskets.
For digital items you will be asked to set the duration before the basket is created.
Once the basket is created and items added you can find it in the “Baskets” section.
Note: When ordering by route the route file is send to our system along with your order.
Your chart agent and fleet managers using Chart Track ShipManager to approve quotations will
be able to see the route alongside your order.
To create a basket selected by route so go to the map view in the “Catalogue” section.
First select the type of item you wish to order on the left side, for example AVCS.
Click the “Select by route” button. This will show the outlines for the items that are relevant for this route in
white. Items that are already in your license or inventory will show in yellow.
Select the items you wish to order by adding a check mark in the selected column.
Here you can still remove items at this point by removing the check mark in the Selected column.
When you are happy with your selection click “OK”.
A pop-up will appear asking you if you wish to create a new basket or add the items to an already existing
basket.
If you choose to create a new basket, you will be asked to give a name for your new basket.
For digital items you will be asked to set the Item Duration, you can set this for all items by using the “Set all
duration” dropdown.
Or set it for each item separately by using the dropdown in the Duration column behind the item.
Hover over the cell to see the dropdown appear.
You can continue adding items to this basket or create additional baskets.
Once you have added all items to your basket, go to the “Baskets” section.
Select the basket and click “Order Basket”, then send a newly created update request.
Your chart agent will receive your order in their system and do the necessary to process it.
To add items to your basket, select the basket and click the “Add Item(s)” button.
This will open the Add Items to Basket window
In the top part of the window you can search for the items you wish to add. You can search products from a
specific hydrographic service or publisher, use the search field or add folios.
Highlight the items you wish to add and click the “Add” or “Add All” button.
This will transfer the selected items to the bottom half of the window.
As long as a basket is open, you can rename the basket, add items, remove items or even delete the basket.
Click “Yes” to confirm. Your basket will now move to the Closed Basket tab.
With the next update request you send, your chart agent will receive your order in the system.
The most recent order status information is retrieved with each update request you send and becomes
available in Navigator after loading the update file.
Once the order has been processed, you can see it’s status in the “Shipments” section.
Note: Digital items, once the order has been approved and processed, are included in
the update file and become available in the “Digital Licenses” section after loading the
update. They do not appear in the “Shipments” section.
Our system will automatically generate orders for new editions of the paper products you have in your
inventory. These items will show in the Order section with “System” as creator and, depending on the business
rules, will need validation from the vessel to be ordered.
Click the “Confirm” button if you wish to receive the new edition.
Click the “Reject” button if you do not wish to receive the new edition.
When all items have been confirmed or rejected, send a newly created update request to send the validation to
the system. After receiving your confirmation on these items, your chart agent will be able to process your
order.
Navigator allows you to set up automatic renewal for your digital licenses.
Once the renewal date is due, the system will automatically generate a “renewal order” for the selected items
and you will receive a mail from your chart agent asking you to confirm this renewal order in Navigator.
Select the item(s) in the list for which you wish to confirm renewal by putting a check mark in the
“Selected” column and then click the “Confirm” button.
If there are items in the list which you do not wish to renew, select the item(s) and click the
“Reject” button.
When all items have been confirmed or rejected, send a newly created update request to send the validation to
the system. After receiving your confirmation on these items, your chart agent will send a quotation for
approval to your office (if needed subject to the business rules) and process your order.
If there are any items missing, items that were not selected for renewal at the time the renewal order was
generated, kindly create a new basket with these items in Navigator so your chart agent can process them.
Note: UKHO allows for a grace period regarding automatic reordering, this grace period expands
from 30 days before your license expires to 30 days after the license has expired.
Automatic renewal is subject to the business rules set up for your company.
Note: Digital items, once the order has been approved and processed, are included in
the update file and become available in the “Digital Licenses” section after loading the
update. They do not appear in the “Shipments” section.
You can see the status of your order in the last column:
When the shipment has been shipped and status has been changed to “In transit”, the “To do…” section will
show “Shipment(s) to acknowledge”. Here you need to acknowledge the shipment once it has been received.
Select one of the items and click the “Confirm Receipt” button.
This will confirm delivery.
With the next update request you send, your chart agent will be informed of your acknowledgement.
Once you have a route, click the ”Create Passage Plan” button to start.
This will open a pop-up where you can enter a name for your passage plan, choose a template and the already
created route for which you want to create a passage plan.
You can use the “Chart Track General Passage Plan” template which is a generic template or if available,
a template specific for your fleet.
Click “OK” to create the passage plan.
Once created you can complete your Passage Plan with all the necessary information.
You can type directly in the fields to add general information, like voyage number, departure time, … to the
passage plan.
Here you get an overview of the waypoints and which charts and publications are needed for each waypoint.
Missing items show red in the list.
Click the “Order Missing Items” button to order all missing items.
These items will then be added to an open basket which you can still review before sending.
Click the “Order Missing Items” button to order all missing items.
These items will then be added to an open basket which you can still review before sending.
An easy checklist where you can select whether or not the items to be checked are conform.
Additional comments can be added by typing directly into the “Checked” field.
Here you can add the information on who completed the passage plan and by whom it was approved.
The map view allows you to see your route on the map as well as the outlines of the items needed for the
voyage.
Once the passage plan is completed, click the “Approve Passage Plan” button.
Please make sure you do not wish to make any further changes to your passage plan, a
completed passage plan can’t be edited anymore.
Click the “Print Passage Plan” button to print a full report of your passage plan.
Once a passage plan has been approved you can copy the already added Waypoint
information to a new passage plan. To do so, click the “Copy Waypoint Information”. The
data will be coped from the last approved passage plan to the new passage plan.
Important note!
Navigator is a “synchronized data” tool, it can NOT be actively used on 2 computers
at the same time. Do not use your BACKUP computer for sending an update request
while your MAIN computer is still in good working order, your updating will be
blocked by the system.
This installation is for back-up purposes only and to ensure quick recovery in case of
hardware failure.
Please install Navigator on your BACKUP computer following the steps below:
2. In Windows Explorer go to your USB drive and double-click “CHART TRACK Navigator 3 Setup.exe”,
this will start the Navigator Installation Wizard.
Do not send update request from the BACKUP computer, only from the MAIN computer.
If the system receives an update request from the BACKUP computer it will automatically block your updating.
If an update request is accidently sent from your BACKUP computer, please contact [email protected]
for assistance
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15.2. Keeping a weekly back-up
To keep a weekly back-up, you will have to copy the following folders from the MAIN computer to another
media:
CHART TRACK\Data
CHART TRACK\Binaries
CHART TRACK\Database\Mdb3
CHART TRACK\Database\Fmt3
To do so please make sure to stop the “CHART TRACK Update service” and the “SQL (CTDB3)” service before
copying:
1. On your keyboard press the Windows key and the "R" key together.
In the next window that shows, type "services.msc" and press enter.
2. In this window, find "CHART TRACK Update Service", right-click the service and choose stop.
3. Then find “SQL Server (CTDB3)”, right-click this service and choose stop.
Leave the Services window open.
4. Copy the folders.
5. Then start the services back up by right-clicking the service and choose start.
We suggest keeping a dedicated USB for the purpose and making a weekly copy right after you have updated
your main computer. We do not recommend you use the Navigator installation USB, it will probably not have
the required space.
In case of inspection or if you wish to keep have the most recent data visual on your BACKUP computer as well
as your MAIN computer. This also guarantees both computers contain the same data at any given time.
Kindly follow the steps below every time you have loaded an update:
1. Stop the “CHART TRACK Update service” and the “SQL (CTDB3)” service on the BACKUP computer.
On your keyboard press the Windows key and the "R" key together.
In the next window that shows, type "services.msc" and press enter.
In this window, find "CHART TRACK Update Service", right-click this service and choose stop.
Then find “SQL Server (CTDB3)”, right-click this service and choose stop.
Leave the Services window open.
2. Copy the Data folder from your back-up media to \CHART TRACK\ on the BACKUP computer.
3. Copy the Binaries folder from your back-up media to \CHART TRACK\ on the BACKUP computer.
4. Copy the Mdb3 folder from your back-up media to \CHART TRACK\Database\ on the BACKUP computer.
5. Copy the Fmt3 folder from your back-up media to \CHART TRACK\Database\ on the BACKUP computer.
6. Go to the Services window again and start up “CHART TRACK Update Service” and “SQL Server (CTDB3)”.
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15.4. In case of hardware failure on the MAIN computer
In case of hardware failure or when you no longer have normal access to your MAIN computer.
Note: If you are experiencing problems with your Navigator, kindly contact
[email protected] for assistance. In this case it is not necessary to uninstall or use
your back-up computer, most issues can be easily resolved.
a) Stop the CHART TRACK Update service and the SQL (CTDB3) service on the BACKUP computer.
On your keyboard press the Windows key and the "R" key together.
In the next window that shows, type "services.msc" and press enter.
In this window, find "CHART TRACK Update Service", right-click this service and choose stop.
Then find “SQL Server (CTDB3)”, right-click this service and choose stop.
Leave the Services window open.
b) Copy the Data folder from your back-up media to \CHART TRACK\ on the BACKUP computer.
c) Copy the Binaries folder from your back-up media to \CHART TRACK\ on the BACKUP computer.
d) Copy the Mdb3 folder from your back-up media to \CHART TRACK\Database\ on the BACKUP
computer.
e) Copy the Fmt3 folder from your back-up media to \CHART TRACK\Database\ on the BACKUP
computer.
f) Go to the Services window again and start up “CHART TRACK Update Service” and “SQL Server
(CTDB3)”.
3. Start Navigator.
Note: The update from the BACKUP computer will automatically be blocked, you will
receive a mail informing you of the situation. If you have not yet informed CHARTTRACK
Support of the situation, please do so now. CHARTTRACK Support will then make the
necessary changes in the system to allow all future updates requests from your back-up
computer and will release your update.
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