AdminManager

Version 2.0

User Manual

LGC Wireless Confidential

D-620020-0-20 Rev G

This manual is produced for use by LGC Wireless personnel, licensees, and customers. The information contained herein is the property of LGC Wireless. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of LGC Wireless. LGC Wireless reserves the right to make changes, without notice, to the specifications and materials contained herein, and shall not be responsible for any damages caused by reliance on the material as presented, including, but not limited to, typographical and listing errors. Your comments are welcome they help us improve our products and documentation. Please address your comments to LGC Wireless, Inc. corporate headquarters in San Jose, California: Address 2540 Junction Avenue San Jose, California 95134-1902 USA Attn: Marketing Dept. Phone Fax Help Hot Line Web Address e-mail 1-408-952-2400 1-408-952-2410 1-800-530-9960 (U.S. only) +1-408-952-2400 (International) http://www.lgcwireless.com [email protected] [email protected]

Copyright 2005 by LGC Wireless, Inc. Printed in USA. All rights reserved.

Trademarks
All trademarks identified by or are trademarks or registered trademark of LGC Wireless, Inc. All other trademarks belong to their respective owners.

AdminManager User Manual

LGC Wireless Confidential

D-620020-0-20 Rev G

Limited Warranty
Seller warrants articles of its manufacture against defective materials or workmanship for a period of one year from the date of shipment to Purchaser, except as provided in any warranty applicable to Purchaser on or in the package containing the Goods (which warranty takes precedence over the following warranty). The liability of Seller under the foregoing warranty is limited, at Sellers option, solely to repair or replacement with equivalent Goods, or an appropriate adjustment not to exceed the sales price to Purchaser, provided that (a) Seller is notified in writing by Purchaser, within the one year warranty period, promptly upon discovery of defects, with a detailed description of such defects, (b) Purchaser has obtained a Return Materials Authorization (RMA) from Seller, which RMA Seller agrees to provide Purchaser promptly upon request, (c) the defective Goods are returned to Seller, transportation and other applicable charges prepaid by the Purchaser, and (d) Sellers examination of such Goods discloses to its reasonable satisfaction that defects were not caused by negligence, misuse, improper installation, improper maintenance, accident or unauthorized repair or alteration or any other cause outside the scope of Purchasers warranty made hereunder. Notwithstanding the foregoing, Seller shall have the option to repair any defective Goods at Purchasers facility. The original warranty period for any Goods that have been repaired or replaced by seller will not thereby be extended. In addition, all sales will be subject to standard terms and conditions on the sales contract.

Licensed Operators
LGC Wireless equipment is designed to operate in the licensed frequency bands of mobile, cellular, and PCS operators. In the USA, the EU, and most countries this equipment may only be used by the licensee, his authorized agents or those with written authorization to do so. Similarly, unauthorized use is illegal, and subjects the owner to the corresponding legal sanctions of the national jurisdiction involved. Ownership of LGC Wireless equipment carries no automatic right of use.

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AdminManager User Manual

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Table of Contents

SECTION 1

General Information . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1 1.2 1.3 1.4 1.5 Purpose and Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1-2 1-2 1-3 1-3

SECTION 2

AdminManager Overview . . . . . . . . . . . . . . . . . . 2-1

2.1 Reporting Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.2 Connectivity and Communications . . . . . . . . . . . . . . . . . . . . . 2-2 2.3 Security and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

SECTION 3

Installing AdminManager . . . . . . . . . . . . . . . . . . 3-1

3.1 PC/Laptop Requirements 3.2 Additional Requirements 3.3 Installing AdminManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

SECTION 4

How to Use AdminManager . . . . . . . . . . . . . . . . 4-1

4.1 File Menu
4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.1.6 4.1.7 4.1.8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4-2 4-2 4-2 4-2 4-3 4-3 4-3 4-4

New (Control + N) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Save (Control + S) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Save As . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print (Control + P) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.2 View Menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

4.2.1 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 4.2.2 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

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4.2.3 Refresh (F5)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

4.3 Connection Menu

4.3.1 4.3.2 4.3.3 4.3.4 4.3.5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4-6 4-7 4-7 4-7 4-9

Set Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connect (Enter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disconnect (Control + Enter) . . . . . . . . . . . . . . . . . . . . . . . . . . Connect Using NIU (Shift + Enter) . . . . . . . . . . . . . . . . . . . . . Network Interface Unit (NIU) . . . . . . . . . . . . . . . . . . . . . . . . .

4.4 Tools Menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

4.4.1 Display Terminal Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 4.4.2 Get Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

4.5 Help Menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

4.5.1 User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 4.5.2 About AdminManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

4.6 System Status Tree Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 4.7 Message Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 4.8 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4.8.1 4.8.2 4.8.3 4.8.4 4.8.5 4.8.6 4.8.7 InterReach Unison Main Hub and Accel Commands . . . . . . Expansion Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Access Unit (RAU) . . . . . . . . . . . . . . . . . . . . . . . . . MetroReach MFM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MetroReach Prism PMM & SMM . . . . . . . . . . . . . . . . . . . . MetroReach Prism RIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MetroReach Prism RSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 4-38 4-43 4-49 4-68 4-71 4-77

SECTION 5

Installing Unison, Accel or MetroReach Using AdminManager . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.1 5.2 5.3 5.4 Establishing a Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the Unison or Accel System . . . . . . . . . . . . . . . . Configuring the MetroReach System . . . . . . . . . . . . . . . . . . . Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 5-5 5-7 5-9

SECTION 6 APPENDIX A

Troubleshooting AdminManager . . . . . . . . . . . . 6-1 DB-9 to DB-9 Null Modem Cable and Modem Set Up . . . . . . . . . . . . . . . . . . . . . . . A-1
A.1 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 A.2 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
A.2.1 External US Robotics 56 K Modem . . . . . . . . . . . . . . . . . . . . A-2 A.2.2 External WaveCom Wireless Modem . . . . . . . . . . . . . . . . . . . A-3

APPENDIX B

Using Advanced RAU Settings . . . . . . . . . . . . . B-1

B.1 Using the 0 dB to 10 dB Attenuation Setting . . . . . . . . . . . . . B-1 B.2 Using the Uplink ALC Setting . . . . . . . . . . . . . . . . . . . . . . . . B-2

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List of Figures

Figure 2-1 AdminMananger Connectivity Options

. . . . . . . . . . . . . . . . . . . . . . . . . 2-3 . . . . . . . . . . . . . . . . . . . . . 2-4 . . . . . . . . . . . . . . . . . . . . . . 2-5 . . . . . . . . . . . . . . . . . . . . . 2-6 . . . . . . 3-2

Figure 2-2 Remote Alarm Checking of Unison Systems Figure 2-3 Remote Alarm Checking of Accel Systems Figure 2-4 Remote Alarm Checking for Prism Systems Figure 3-2 Customer Information Window Figure 3-3 License Agreement Window

Figure 3-1 Welcome to InstallShield Wizard for AdminManager Window

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Figure 3-4 Choose Destination Location Window Figure 3-5 InstallShield Wizard Complete Window Figure 4-1 AdminManager Main Window Figure 4-2 Save Changes Dialog Box Figure 4-3 Save As Dialog Box Figure 4-4 Save Changes Dialog Box Figure 4-5 Preferences Checkboxes Figure 4-6 Status Bar Selection

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 . . . . . . . . . . . . . . . . . . . . 4-7 . . . . . . . . . . . . . . 4-9 . . . . . . . . . . . . 4-10

Figure 4-7 Set Connection Settings Dialog Box Figure 4-9 Connect via NIU Dialog Box

Figure 4-8 Enter Destination Phone Number Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Figure 4-10 Network Interface Unit (NIU) Configuration Options Figure 4-11 Multiple Unison Systems Monitored by a Single NMS Figure 4-12 Terminal Window Figure 4-14 Message Panel Figure 4-13 About AdminManager Window

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 . . . . . . . . . . . . . . . . . . 4-17 . . . . . . . . . . . . . . . . . . . 4-18

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Figure 4-15 InterReach Unison Main Hub Unit Commands Figure 4-16 Accel Hub Unit Commands Figure 4-17 Edit Modem Initialization String Dialog Box Figure 4-18 Set Callback Number Dialog Box

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Figure 4-19 Set Contact Properties Dialog Box Figure 4-21 Accel Hub System Commands Figure 4-22 Set System Gain Dialog Box Figure 4-24 Set Label Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 . . . . . . . . . . . . . . . . 4-22

Figure 4-20 InterReach Unison Main Hub System Commands

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23 . . . . . . . . . . . . . . . . 4-24

Figure 4-23 Set Uplink Automatic Level Control Dialog Box Figure 4-25 Set System Password Dialog Box Figure 4-26 Schedule System Test Dialog Box Figure 4-27 Set Current Date/Time Dialog Box Figure 4-28 Date Picker Screen Figure 4-29 Install/Configure System Dialog Box Figure 4-30 Update Firmware Menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 . . . . . 4-30

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30 . . . . . . . . . . . . . . . . . . . . . . . 4-31 . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Figure 4-31 Update Main Hub Firmware: Select Firmware File Dialog Box Figure 4-32 Update Main Hub Firmware Dialog Box Figure 4-33 Update System Firmware Dialog Box Figure 4-35 Browse Dialog Box

Figure 4-34 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34 . . . . . 4-35 . . . . . . . . . . . . . . . . . . . . . . 4-35 Figure 4-36 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34 Figure 4-37 Update Firmware Menu Figure 4-38 Update Accel Hub Firmware: Select Firmware File Dialog Box Figure 4-39 Update Accel Hub Firmware Dialog Box Figure 4-40 Update System Firmware Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . 4-36

Figure 4-41 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Figure 4-42 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Figure 4-43 InterReach Unison Expansion Hub Unit Commands Figure 4-44 Set Contact Properties Dialog Box Figure 4-45 Contact Sense Icons Figure 4-46 Update Firmware Command Figure 4-48 Update Firmware Dialog Box Figure 4-49 Unit Commands Selections . . . . . . . . . . . . . . 4-38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41 . . . . . . . . . . . . . . 4-41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43 . . . . . . . . . . . . . . . . . . . . . . . 4-44 . . . . . . . . . . . . . . . . . . . . . . . 4-44 . . . . . . . . . . . . . . . . 4-46

. . . . . . . . . . . . . . 4-47

Figure 4-47 Update Firmware: Select Firmware File Dialog Box

Figure 4-50 Set Advanced RAU Settings Dialog Box Figure 4-51 Set Advanced RAU Settings Dialog Box Figure 4-53 RAU Menu

Figure 4-52 Set Antenna Disconnect Event Level Dialog Box Figure 4-54 Update Firmware: Select Firmware File Dialog Box Figure 4-55 Update Firmware Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48

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Figure 4-56 MetroReach MFM Unit Commands Figure 4-57 Set Label Dialog Box Figure 4-58 MetroReach MFM System Commands

. . . . . . . . . . . . . . . . . . . . . . . . . . 4-49 . . . . . . . . . . . . . . . . . . . . . . . . 4-51 . . . . . . . . . . . . . . . . . . . . . . . 4-52

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50

Figure 4-59 Read Time Tag Log Entries Dialog Box Figure 4-60 MFM Time Tag Log Dialog Box Figure 4-61 Set Date and Time Dialog Box Figure 4-63 System Configuration Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53 . . . . . . . . . . . . . . . . . . . . 4-54 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55 . . . . . . . . . . . . . . . . . . . . . . . . . 4-57 . . . . . . . . . . . . . . . . . . . . . . 4-57 . . . . . . . . . . . . . . . . . . 4-58

Figure 4-62 MFM Alarm Source Properties Dialog Box Figure 4-64 MetroReach Maintenance Commands

Figure 4-65 Unit Replacement Instruction Dialog Box Figure 4-67 Save As Dialog Box

Figure 4-66 MFM Replacement Confirmation Dialog Box Figure 4-68 Unit Replacement Instruction Dialog Box Figure 4-69 PMM Replacement Dialog Box Figure 4-70 Save As Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58 . . . . . . . . . . . . . . . . . . . . . . 4-59 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-59 . . . . . . . . . . . . . . . . . . . . . . 4-61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61 . . . . . . . . . . . . . . . . . . . . . . 4-62

Figure 4-71 Unit Replacement Instruction Dialog Box Figure 4-72 SMM Replacement Dialog Box Figure 4-73 Save As Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63 . . . . . . . . . . . . . . . . . . . . . . 4-64

Figure 4-74 Unit Replacement Instruction Dialog Box Figure 4-75 RIM Replacement Dialog Box Figure 4-76 Save As Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-64 . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65 . . . . . . . . 4-66 . . . . . . . . . 4-67 . . . . . . . . . . . . . . . . . . . . 4-66

Figure 4-77 Unit Replacement Instruction Dialog Box Figure 4-78 RSM Replacement Dialog Box Figure 4-79 Save As Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65

Figure 4-80 Update Firmware Pull-down Menu

Figure 4-81 Update MFM Firmware: Select Firmware File Dialog Box Figure 4-82 Update MFM Firmware: MFM Dialog Box Figure 4-84 Update MMs Firmware Dialog Box Figure 4-86 PMM Menu Figure 4-83 Update MMs Firmware: Select Firmware File Dialog Box Figure 4-85 MetroReach Prism PMM & SMM Commands

. . . . . . . . . . . . . . . . . . . . . . . . . . 4-67 . . . . . . . . . . . . . . . . . . 4-68 . . . . . . . . . . . . . 4-70

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-70 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-71 . . . . . . . . . . . . . . . . . . . . . . . . . . 4-72 . . . . . . . . . . . . . . . . . . . . . 4-73 . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74 . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74

Figure 4-87 Update Firmware: Select Firmware File Dialog Box Figure 4-88 Update Firmware Dialog Box Figure 4-89 MetroReach Prism RIM Commands Figure 4-91 Update Firmware Pull-down Menu Figure 4-92 Update RIM Firmware Dialog Box

Figure 4-90 RIM Contact Sense Properties Dialog Box

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Figure 4-93 Update RIM Firmware Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-75 . . . . . . . . . . . . . . . . . . . . . . . 4-75 . . . . . 4-76 . . . . . . . . . . . . . . . . . . . . . . . 4-76 . . . . . . . . . . . . . 4-79

Figure 4-94 Update All RSMs Firmware Command. Figure 4-96 Update All RSMs Firmware Dialog Box Figure 4-97 MetroReach Prism RSM Commands

Figure 4-95 Update All RSMs Firmware: Select Firmware File Dialog Box

. . . . . . . . . . . . . . . . . . . . . . . . . . 4-77 . . . . . . . . . . . . . . . . . . . . . . 4-80 . . . . . . . . . . . . 4-81

Figure 4-98 Remote Sector Contact Sense Properties Dialog Box Figure 4-99 Remote Sector Gain Settings Dialog Box Figure 4-100 Update Firmware Pull-down Menu Figure 4-102 Update Firmware Dialog Box Figure 5-1 AdminManager Main Window

. . . . . . . . . . . . . . . . . . . . . . . . . . 4-80

Figure 4-101 Update Firmware: Select Firmware File Dialog Box.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-81 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 . . . . . . . . . . . . . . . . . . . . 5-4

Figure 5-2 Set Connection Settings Dialog Box Figure 5-4 Enter Password Dialog Box Figure 5-6 System Configuration Dialog Figure A-1 Unit Commands

Figure 5-3 Enter Destination Phone Number Dialog Box Figure 5-5 Install/Configure System Dialog

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 . . . . . . . .A-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Figure A-2 DB-9 Female to DB-9 Female Null Modem Cable Diagram

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

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List of Tables

Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 4-6 Table 4-7 Table 4-8 Table 4-9 Table 4-10 Table 4-11 Table 4-12 Table 6-1 Table 6-2 Table A-1 Table A-2 Table B-1

System Status Tree Icon Descriptions: LGC Equipment

. . . . . . . . . . 4-14

System Status Tree Icon Descriptions: Contact Sense and Disconnected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 InterReach Unison Main Hub and Accel Hub Unit Commands String Definitions . . . . . 4-16 . . 4-21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 . . . . . . . . . . . . . 4-38

InterReach Unison Main Hub and Accel Hub System Commands InterReach Unison Expansion Hub Unit Commands InterReach Unison RAU Commands MetroReach MFM Unit Commands MetroReach MFM System Commands MetroReach Prism RIM Commands MetroReach Prism RSM Commands Troubleshooting the AdminManager Troubleshooting Tips DIP Switch Example

. . . . . . . . . . . . . . . . . . . . . . . . . 4-43 . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49 . . . . . . . . . . . . . . . . . . . . . . . . 4-51 . . . . . . . . . . . . . . . . . . 4-68 . . . . . . . . . . . . . . . . . . . . . . . . . . 4-71 . . . . . . . . . . . . . . . . . . . . . . . . . 4-77 . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 . . . . . . . . . . A-1 . . . . . . . . . . B-2

MetroReach Prism PMM & SMM Commands

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

DB-9 Female to DB-9 Female Null Modem Cable Pinout Frequency Bands Adjacent to System Configured Bands

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SECTION 1

General Information

This section contains the following subsections: Section 1.1 Purpose and Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Section 1.2 Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Section 1.3 Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Section 1.4 Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Section 1.5 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.1

Purpose and Scope

This document describes AdminManager software. Section 2 Section 3 Section 4 Section 5 Section 6 AdminManager Overview Installing AdminManager How to Use AdminManager Installing Unison, Accel or MetroReach Using AdminManager Troubleshooting AdminManager

Appendix A DB-9 to DB-9 Null Modem Cable and Modem Set Up Appendix B Using Advanced RAU Settings

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1.2

Conventions in this Manual

The following table lists the type style conventions used in this manual.

Convention bold Bold

Description Used for emphasis AdminManager menu items and window buttons

The following symbols are used to highlight certain information as described.

NOTE: This format emphasizes text with special significance or importance, and provides supplemental information.

CAUTION: This format indicates when a given action or omitted action can cause or contribute to a hazardous condition. Damage to the equipment can occur.

WARNING: This format indicates when a given action or omitted action can result in catastrophic damage to the equipment or cause injury to the user.

1.3

Related Publications
InterReach Unison Installation, Operation, and Reference Manual; LGC Wireless InterReach Unison Accel Installation, Operation, and Reference Manual; LGC Wireless MetroReach Prism Installation, Operation, and Reference Manual; LGC Wireless MetroReach Focus Installation, Operation, and Reference Manual; LGC Wireless

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1.4

Acronyms and Abbreviations

The following acronyms and abbreviations are used in this manual. ALC DCS EH GSM iDEN MFM MHA MH NIU PCS PMM PSTN RAU RIM RN RSM SMM UMTS Automatic Level Control Digital Communication System Expansion Hub Global System for Mobile Communications Integrated Digital Enhanced Network Main Fiber Module Main Hub Assembly Main Hub Network Interface Unit Personal Communication System Primary Multiplexer Module Public Switched Telephone Network Remote Access Unit Remote Interface Module Remote Node (RIM and all RSMs) Remote Sector Module Secondary Multiplexer Module Universal Mobile Telecommunications System

1.5

Compatibility
AdminManager is compatible with Unison Firmware Release 5.6 and earlier versions. New firmware releases have reclassified some faults as warnings or status messages, and some warnings as status messages. When the system contains a mix of old and new firmware versions, AdminManager can display a fault, warning, or status icon for the same problem depending on the firmware version of the unit.

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SECTION 2

AdminManager Overview

AdminManager software runs on a PC/laptop. You can use it to configure, maintain, and query status of InterReach Unison, Accel, and MetroReach systems, locally or remotely. It allows you to: Configure a system Query system status Save event reports and logs

2.1

Reporting Alarms
InterReach Unison and Accel
AdminManager provides complete alarming for InterReach Unison and Accel, down to the field replaceable unit (that is, Main Hub, Expansion Hub, Remote Access Unit, Accel Hub) and the cabling infrastructure. Unison reports all alarms to AdminManager. AdminManager can filter these alarms to show: Faults Faults and warnings Faults, warnings, and status. Use AdminManager to query fault and warning status. The system communicates events to AdminManager using the hubs front panel serial port which connects directly to a PC or to a modem.

MetroReach
There are two configurations of MetroReach. One consists of a simple MFM/RFM link. The second, identified as Prism, consists of a MFM/RIM link as well as multiple remote sectors.

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The term MetroReach identifies either configuration, but Prism is used when information is specific to a MetroReach configuration with sectors. AdminManager provides complete alarming for MetroReach Prism, down to the field replaceable unit (MFM, RIM, PMM, SMM, and RSMs). MetroReach reports all alarms to AdminManager. AdminManager can filter these alarms to show: Faults Faults and warnings Faults, warnings, and status Use AdminManager to query fault and warning status using the MFMs front panel serial port. You can also directly connect to the RIMs front panel serial port for local maintenance.

2.2

Connectivity and Communications

The AdminManager communicates with Hubs and MetroReach using the Hubs front panel serial port when connected directly to a PC or a modem.

Connectivity
Figure 2-1 shows different AdminManager connectivity options. AdminManager can ONLY communicate with one system using one connectivity option at a time: You can access InterReach Unison, Accel, and MetroReach directly using a NULL modem cable connected to the PCs serial port (or an expansion serial port) and the Hubs front panel RS-232 port. For MetroReach, you can directly connect to the MFMs front panel RS-232 port or the RIMs front panel RS-23 2 port. However you cannot use certain commands when connecting to the R IM. Refer to Section 4.8. You can access InterReach Unison and Accel remotely using a modem connected through the public switched telephone network, or an Ethernet-to-RS-232 converter identified by an IP address. You can access MetroReach remotely using the modem connected to the MFM, but only for query purposes.

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Figure 2-1

AdminMananger Connectivity Options

PC or laptop running AdminManager

RS-232
Unison Main Hub

RS-232

Modem

PSTN

MetroReach MFM

RS-232 Line Switch Modem Ethernet Unison Main Hub

MetroReach RIM

RS-232

TCP/IP RS-232
MetroReach MFM

Modem

Modem

Unison Main Hub

ENET/232 Converter
MetroReach RIM

Accel

Modem

Unison Main Hub

RS-232 Unison Main Hub

RS-232

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Communications
InterReach Unison: AdminManager reflects any change of state within the InterReach Unison system when an active AdminManager connection to the system exists. However, AdminManager is not designed to monitor the system since it cannot notify anyone when an alarm occurs.
Figure 2-2

Remote Alarm Checking of Unison Systems

Modem PSTN

Main Hub

Modem

The Main Hub queries status of each Expansion Hub and RAU, and compares it to previously stored status. When the Main Hub detects a fault on itself or any other unit, it lights one or more LEDs red.

Expansion Hub The Expansion Hub queries the status of each RAU, and compares it to the previously stored status.

RAU

PC or laptop running AdminManager

RAU Each RAU passes its status to the Expansion Hub.

Use AdminMananger to communicate with remotely or locally installed systems. When any unit detects a fault or warning condition, the Main Hub notifies AdminManager of the new status if there is an active AdminManager session.

When the Expansion Hub detects any faults on itself or When the RAU detects a fault, its RAU, it lights one or more it lights its ALARM LED red. When the RAU does not detect LEDs red. a fault, it lights the LED green. When the Expansion Hub detects any faults on itself or its RAU, it stores the information in its memory until the Main Hub queries its status.

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Accel: The AdminManager reflects any change of state within the Accel system if an active AdminManager connection to the system exists. However, AdminManager is not designed to monitor the system.
Figure 2-3

Remote Alarm Checking of Accel Systems

Modem PSTN

Accel Hub

Modem

The Accel Hub queries the status of each RAU and reports any changes. When the Accel Hub detects a fault in itself or any other unit, it lights one or more of its LEDs red.

RAU

PC or laptop running AdminManager

RAU Each RAU passes its status to the Accel Hub. If the RAU detects a fault, it lights its ALARM LED red. When the RAU does not detect a fault, it lights the LED green.

Use AdminMananger to communicate with remotely or locally installed systems.

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MetroReach: The AdminManager reflects any change of state within the MetroReach system if an active AdminManager connection to the system exists. However, AdminManager is not designed to monitor the system.
Figure 2-4

Remote Alarm Checking for Prism Systems

The MFM checks its own status and queries each of the units for their status. RSM1

PC or laptop running AdminManager

Modem

MFM RIM RSM2

PMM Use AdminMananger to communicate with locally installed systems.

SMM RIM checks its own status and queries the status of each RSM. When the RIM detects any faults or warnings on itself or its RSM, it passes the information to the MFM.

RSM3 Each RSM passes its status to the RIM.

PMM and SMM pass their status to MFM. When the PMM or SMM detects a fault or warning, it passes the information to the MFM. The MFM queries the status of PMM, SMM, RIM, and all of the RSMs and compares it to previously stored status.

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2.3

Security and Passwords

AdminMananger software handles the password security provided by the firmware. AdminMananger only encrypts the password during transmission. The default password is: password You must enter the password once per session in order to modify any parameters to any unit.

NOTE: An InterReach Unison system running Release 4.1 or older firmware, or MetroReach system does not require password entry to modify system parameters.

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SECTION 3

Installing AdminManager

3.1

PC/Laptop Requirements
Operating System: Windows 2000 (recommended) Windows 98 SE with IE 5.01 Windows XP Professional Edition One Communication Port (COM1COM16) or USB port with USB-to-serial adapter 133 MHz or higher Pentium-compatible CPU 64 MB memory (Windows 2000 and XP) or 32 MB (Windows 98 SE) At least 150 MB free disk space VGA or higher resolution Standard 9600 modem (if using the remote options) CD-ROM drive DB-9 female-to-DB-9 female null modem cable supporting full hardware handshaking

3.2

Additional Requirements
To install AdminManager, you must have Administrator privileges on the local computer. If you do not have Administrator privileges, you may still be able to run the new AdminManager if you have an older version of AdminManager already installed. Copy the Program Files directory from the installation CD to your local computer, and run AdminManager.exe which is found at the bottom of this directory tree.

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NOTE: In all cases except Windows 98 SE, the new installation automatically uninstalls any previous version of AdminManager (1.06 and above). For Windows 98 SE, use the Add/Remove Program option from the Control Panel to remove the previous version first before installing the new version.

3.3

Installing AdminManager
Install the AdminManager software on a PC/laptop that meets the requirements described in Section 3.1.
1.

Turn on the PC/laptop and insert the AdminManager CD into the PC/laptops CD drive. The file setup.exe should automatically start. If it does not, double-click the file setup.exe on the CD-ROM. The Preparing to Install window appears while InstallShield checks the PCs system. The Welcome to InstallShield Wizard for AdminManager window appears after the system check.

Figure 3-1

Welcome to InstallShield Wizard for AdminManager Window

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2.

Click Next to begin the AdminManager installation. The Customer Information window appears. Customer Information Window

Figure 3-2

3.

Enter a User Name and Company Name in the text boxes, and click Next. The License Agreement window appears. If you click No, the InstallShield Wizard stops and the window closes.

4.

Read the agreement and click Yes.

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Figure 3-3

License Agreement Window

The Choose Destination Location window appears.

Figure 3-4

Choose Destination Location Window

5.

Click Browse and select where you want the program file folder to be stored. (LGC recommends you use the default installation path.)

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6.

Click Next. A pop-up progress window appears during the installation. When the installation completes, the InstallShield Wizard Complete window appears. InstallShield Wizard Complete Window

Figure 3-5

7.

Click Finish to end the InstallShield Wizard session and close the window. The InstallShield Wizard adds a shortcut to your PCs Start menu and an icon to your desktop.

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SECTION 4

How to Use AdminManager

Figure 4-1 shows the AdminManager Main window. It consists of a Menu Bar, a System Status Tree Panel, a Message Panel, and a Status Bar.
Figure 4-1

AdminManager Main Window

Menu Bar

System Status Tree Panel Message Panel

Status Bar

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The System Status Tree Panel shows a graphical representation of the system. The Message Panel shows commands executed, results of a command execution, system status, and so on.

4.1
4.1.1

File Menu
New (Control + N)
This command ends the session and displays an empty Main Window. Before AdminManager ends the session, a dialog box appears giving you the opportunity to save the existing session.
Figure 4-2

Save Changes Dialog Box

Click Yes to save the session commands and messages to an .rtf file. You may use this file for future reference or for troubleshooting. Click No to end the session and not save the session commands and messages. Click Cancel to close the dialog box and continue with the current session.

4.1.2

Open
This command is disabled.

4.1.3

Save (Control + S)
This command displays the Save As dialog box when this is a new session. It saves the session commands and messages to an .rtf file.

4.1.4

Save As
This command displays a Save As dialog box so you can name the .rtf file to which you want the session commands and messages saved.

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Figure 4-3

Save As Dialog Box

4.1.5

Print (Control + P)
This command prints the text displayed in the Message Panel. The tree view does not print. The cursor must be in the Message Panel.

4.1.6

Print Preview
This command allows you to preview the layout of the Message Panel text. The tree view does not print. The cursor must be in the Message Panel.

4.1.7

Print Setup
This command displays a Print Setup dialog box in which you can configure your printer and paper settings.

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4.1.8

Exit
This command stops AdminManager and closes the Main Window. Before quitting, a dialog box appears giving you the opportunity to save the session.
Figure 4-4

Save Changes Dialog Box

4.2
4.2.1

View Menu
Preferences
Under View Preferences, you can select what type of events AdminManager displays. The system classifies events as faults, warnings, and status messages. Faults impact service. Warnings indicate a possible service impact. Status messages are generally not service impacting.
Figure 4-5

Preferences Checkboxes

To modify the setting, select View Preferences and select the desired choice. You can change the setting either when connected to a system or offline. When there is a connection to a system, after you click OK, the AdminManager refreshes and updates the tree view according to the new setting. Note that the setting is strictly visual and only in AdminManager. It does not affect the hardware itself. The same setting

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View Menu

remains with AdminManager and applies to any hardware connected to AdminManager. By default, the system sets event filtering to Enable viewing of Faults only. AdminManager disables the event filter when you use the Install/Configure command. The system displays all events regardless of the event filtering setting. This ensures a smooth installation.

4.2.2

Status Bar
This option displays or hides the status bar.
Figure 4-6

Status Bar Selection

Highlighted menu item is described in the Status Bar

ONLINE: System connected OFFLINE: System disconnected CONNECT: COM port open DISCONNECT: COM port closed

Caps Lock is off

Num Lock is on

4.2.3

Refresh (F5)
This command queries the system and displays a refreshed status tree and a message that the status has been refreshed, for example:
[02/25/03 15:27:43->Received new status. Tree view is updated.]

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4.3
4.3.1

Connection Menu
Set Connection Settings
This command displays the Set Connection Settings dialog box.
Figure 4-7

Set Connection Settings Dialog Box

To use the dialog:

1. 2. 3.

Select Set Connection Settings from the Connection menu. Enter the COM port you are using. (The default is COM port #1.) Select the Connection type from the drop-down menu. Choose from: Auto Detect (Default) Direct Modem

4.

Select the Enable terminal window on connection check box if you are connected using a modem with a 3rd-party serial multiplexer/switch between the modem and the Hub. You can manually display the terminal window by selecting Display Terminal Window from the Tools menu after a you make a connection (refer to Section 4.4.1 on page 4-11).

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Connection Menu

5. 6.

Change the modem Dialup timeout if desired. LGC recommends you enter at least 45 seconds for wireless modem. Edit the Modem initialization string if desired. The default modem initialization string is optimized for a US Robotics 56k external modem. Reference your modems manual before making any changes to the modem initialization string. An incorrect modem initiation string can cause communications problems. Click OK to close the dialog box.

7.

4.3.2

Connect (Enter)
This command establishes communication with the system using the COM port and connection type specified in the Set Connection Settings dialog box. If you are connected by modem, a destination phone number dialog box appears. If you are calling multiple systems, you must DISCONNECT and re-CONNECT in order to get the phone number box to display, and enter different phone numbers.
Figure 4-8

Enter Destination Phone Number Dialog Box

Enter the destination phone number and click OK to establish a connection.

4.3.3

Disconnect (Control + Enter)

This command disconnects communication with the system.

4.3.4

Connect Using NIU (Shift + Enter)

This command establishes communication with the system using a Network Interface Unit (NIU) with TCP/IP.

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Figure 4-9

Connect via NIU Dialog Box

To use the dialog:

1. 2. 3. 4.

Type the Hostname or IP address of the NIU in the Hostname text box. Type 6262 in the TCP port text box. Type the Password which is normally the same as the NIU FTP password (the default is password). Type the serial port (to which the system is connected to) into the NIU port text box. For example, if you have a Unison system connected to COM3 on the NIU, type 3. Check the Display terminal window after connection check box if you want to interact directly with the NIU after the system opens the TCP connection. If you check this, AdminManager ignores any values in Password and NIU port fields. Click Connect when you have entered everything.

5.

6.

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Connection Menu

4.3.5

Network Interface Unit (NIU)

Faults and warnings can also be diagnosed with SNMP using the NIU. The NIU supports complete interactions with Unison system: Gets Sets Traps/Notification The NIU enables access to multiple LGC systems at a site as follows: NIU-4P-NM-1 (Up to four Unison systems) NIU-10P-NM-1 (Up to ten Unison systems) The LGC NIU includes a MIB for integrating into the Network Management System (NMS) and supports SNMPv1 and SNMPv2c.
Figure 4-10

Network Interface Unit (NIU) Configuration Options

p y

The NIU supports SNMP access to Unison / Accel systems via Ethernet or dialup

Can dedicate one port for an external modem Network Interface Unit (SNMP Proxy Agent) Ethernet PPP / / PPP POTS POTS

Phone Line Network Management System (SNMP Manager) Modem Ethernet

OR
Secure Secure TCP/IP TCP/IP Network Network

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Figure 4-11

Multiple Unison Systems Monitored by a Single NMS

Site 1
SNMP Agent

Unison 1 Unison 2

>

NOC
SNMP Reply or Trap / Notification

NIU 1

Unison 10
TCP/IP TCP/IP Network Network

LGC MIB

SNMP Network Management System

SNMP v1/v2C Get or Set

Site 2
SNMP Agent

Unison 1 Unison 2

For Troubleshooting.
Troubleshoot via SNMP (VPN into NMS)

>

NIU 2

>

OR

Unison 10

Troubleshoot via AdminManager (Telnet/VPN or PPP/Dialup into NIU)

Field Technician

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Tools Menu

4.4
4.4.1

Tools Menu
Display Terminal Window
This option displays a terminal window for communicating with a switch.
Figure 4-12

Terminal Window

To use the window:

1. 2.

Enter a command in the Command text box; click Send or press Enter after each command. Enter Attention characters, as needed, and click Send or press Enter. Attention characters are a sequence of special characters to put the switch back into command mode. For example, if the escape sequence consists of three + symbols and three ESC (ASCII 27 in decimal), it would look like this: +++\27\\27\\27\. Click Close to end the terminal window session and close the window. Click Erase All to clear all text displayed in the text box.

3. 4.

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4.4.2

Get Service Information

The Get Service Information command is an easy way to collect valuable information about the system into a single file. This text file can then be used to document, troubleshoot, and maintain the system. Use this command by selecting Tools Get Service Information. AdminManager saves the following information to a text file. For a Unison or Accel system: The command retrieves the serial number, engineering part number, revision number, and firmware version from all the devices. The command retrieves the current operation band configured on the system, the uplink and downlink system gain, the uplink and downlink RAU attenuation configuration, the antenna disconnect event level, and the uplink ALC setting for each RAU connected to the system. The command retrieves all current faults, warnings, and status messages. The command retrieves specific memory addresses from all the devices. The command retrieves the fault and warning history logs from all the devices. A dialog box pops up with a default file name generated from the system label, and current date and time, asking if you want to save all of the above information to the text file. For a MetroReach system: The command retrieves the serial number, engineering part number, revision number, and firmware version from all the devices. The command retrieves the MFM label, system date and time, current operation band, and current sector configuration. The command retrieves the Main Hub Assembly (MHA) contact, Remote Node (RN) contact, and RN external contact settings. The command retrieves the external contact sense properties on the RIM, and the external contact sense properties and operation bands supported by each RSM. The command retrieves all current faults, warnings, and status messages. The command retrieves specific message addresses from all the devices. The command retrieves the fault and warning history logs from all the devices. A dialog box pops up with a default file name generated from the MFM label, and current date and time, asking if you want to save all of the above information to the text file.

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4.5
4.5.1

Help Menu
User Manual
This option displays a PDF file of the AdminManager User Manual.

NOTE: You must install an application that can open a PDF file for this to work correctly. You can obtain a free version of Adobe Acrobat reader from http://www.adobe.com.

4.5.2

About AdminManager
This option displays version and license information for the AdminManager software. At the top of the window, version information appears. Click OK to close the window.
Figure 4-13

About AdminManager Window

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4.6

System Status Tree Panel

A hierarchical System Status Tree appears in a panel on the left-hand side of the Main Window. Right-click on an icon to display a pop-up menu of that items commands (refer to Section 4.8 on page 4-16 for a description of commands). The following tables describe System Status Tree icons.
Table 4-1

System Status Tree Icon Descriptions: LGC Equipment

MetroReach

InterReach Unison Main Hub Expansion Hub Accel Hub

RAU

MFM

PMM SMM

RIM

RSM

Description The unit is operating properly. The unit has a fault. The unit has a warning. The unit has status messages. The unit, and all of its downstream units, are out-of-service at the discretion of the user. The unit is locked out by the system due to faults.

Table 4-2 System Status Tree Icon Descriptions: Contact Sense and Disconnected

Icon

Description Contact Sense Okay appears when the externally connected device does not have an alarm. For example, Contact Sense Okay appears when an LGCell connected to Unison does not have an alarm. Contact Sense Alarm appears when the externally connected device connected has an alarm. For example, Contact Sense Alarm appears when the access door to the MetroReach Street Cabinet is open. No communication or the device is disconnected. A device that is disconnected cannot be queried by AdminManager. Contact Sense Warning appears when the external device connected to Unison EH has a warning.

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4.7

Message Panel
The Message Panel on the right-hand side of the Main Window displays commands and messages. You can save or print messages by choosing Save or Print from the File menu.
Figure 4-14

Message Panel

Messages can have a date/time stamp at the start of a line to indicate when the message was printed. Alarm codes are shown in a different color and are located at the start of a line. The codes indicate the origin of the alarm, the type of the alarm, and the specific alarm with comments on correcting the alarm. The format of the alarm code is as follows: The first letter is the device type. M = Main Hub E = Expansion Hub R = RAU The second letter is the type of the alarm. F = Fault W = Warm S = Status The two digits indicate the specific alarm.

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4.8

Commands
AdminManager provides a set of commands for each component (that is, Unison Main Hub, Expansion Hub, RAU, Accel Hub, MFM, RIM, PMM, SMM, RSM) in the system. Access the commands as follows:
1. 2. 3.

Left-click to select a device. Right-click to bring up a drop-down menu of all commands associated with the device. Click the desired command.

There are many common Unit and System Commands between the InterReach Unison Main Hub and the Accel Hub.

4.8.1 4.8.1.1

InterReach Unison Main Hub and Accel Commands Unit Commands

Table 4-3 lists the Unit Commands for the Unison Main Hub and the Accel Hub. The table also indicates (Yes/No) when the command is common and the page of its description. Unit commands only affect the device selected.
Table 4-3

InterReach Unison Main Hub and Accel Hub Unit Commands

Unison Main Hub Yes Yes* Yes* Yes* Yes Yes* Yes Yes Yes Yes* Yes* Accel Hub Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Refer to: Page 4-17 Page 4-18 Page 4-18 Page 4-19 Page 4-19 Page 4-19 Page 4-19 Page 4-20 Page 4-20 Page 4-20 Page 4-20

Unit Command Edit Modem Initialization String Get Current Faults Get Current Warnings and Status Messages Get Information Set Callback Number Get Temperature Set Contact Properties Set In-Service Set Out of Service Read and Save Memory Read and Save Fault and Warning Logs

* If connected by modem to Unison with Release 4.1 or older firmware, only these commands are supported.

Figure 4-15 shows the InterReach Unison Main Hubs Unit Commands drop-down list and Figure 4-16 shows the Unit Commands for the Accel Hub.

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Figure 4-15

InterReach Unison Main Hub Unit Commands

Figure 4-16

Accel Hub Unit Commands

Edit Modem Initialization String

This command displays a dialog box in which you can edit the modem initialization string stored in the Hubs memory. The Hub issues this string to its modem every time you connect a modem. The default string is for a US Robotics 56K modem. There is a limit of 64 characters for initiation strings. Figure 4-17 shows the default string, and Table 4-4 on page 4-18 describes each line.

NOTE: For Firmware Release 5.6 the Main Hub automatically issues the modem initialization string on modem hang-up. For previous versions of firmware you can force the Main Hub to send the initialization string by

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either disconnecting and reconnecting the modem cable to the Main Hub, or by power cycling the modem.

Figure 4-17

Edit Modem Initialization String Dialog Box

Table 4-4

String Definitions

AT Command Z4 E0 &N6 S0=1 S32.5=1

Description Reset modem to factory default profile 4 Echo off Connection rate maximum at 9600 baud Auto answer on and pick up after one ring Disable X2 modulation

If you use a different type of modem, refer to the modems documentation for the correct AT commands. The modem must be set for a 9600 baud connection only, enable auto answer, and set verbal response code.

Get Current Faults

This command displays the units current faults in the Message Panel.

Get All Current Warnings and Status Messages

This command displays the units current warnings and status messages in the Message Panel, depending on view preferences. Refer to Section 4.2.1, Preferences, on page 4-4. Since warnings and status messages may not be service impacting, you can chose to view or not view these alarms. When you set event filtering to view faults only, this command is not available.

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Get Information
This command retrieves the units serial number, engineering part number, revision number, and firmware version and displays the information in the Message Panel.

Set Callback Number

Use this command to enter the Unison callback number. This number is usually the Operator Consoles phone number. This number is used only on modem connection. When a status change occurs on the Unison system, it dials this number to report the status change.
Figure 4-18

Set Callback Number Dialog Box

Get Temperature
This command displays the units internal board temperature and not the ambient temperature outside of the unit.

Set Contact Properties

If supported by the firmware, you can set the alarm sources (output) to either normally open or normally closed. AdminManager enables the Alarm Source (Output) radio buttons when the firmware supports this function. There are two alarm sources (one called fault, and the other called warning). The alarm sources are always enabled and active.

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Figure 4-19

Set Contact Properties Dialog Box

Set In-Service
This command performs the following: Returns to service, the unit and all of its downstream units, previously removed from service using the command Set Out-of-Service. Returns devices to whatever state they were in before they were commanded out of service.

Set Out-of-Service
This command removes the unit and all of its downstream units from service allowing no RF transmission. This state is retained through the power cycle.

Read and Save Memory

This command helps an LGC Engineer or LGC authorized partner diagnose the system. AdminManager issues specific commands to read memory locations and saves the information to a text file. AdminManager also displays the information in the Messages Panel. Do not use these commands without instructions from an LGC Engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and saves them to a text file Displays the logs in the Message Panel

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Clears the logs. The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

4.8.1.2

System Commands
Table 4-3 lists the System Commands for the Unison Main Hub and the Accel Hub. The table also indicates the page that describes the command. All System Commands are common between the two Hubs although some functionality may differ since an InterReach Unison system consists of a Main Hub, up to four Expansion Hubs, and up to eight RAUs per Expansion Hub; and an Accel System consists of an Accel Hub and up to eight RAUs.
Table 4-5

InterReach Unison Main Hub and Accel Hub System Commands

Refer to: Page 4-22 Page 4-22 Page 4-23 Page 4-23 Page 4-23 Page 4-24 Page 4-24 Page 4-24 Page 4-25 Page 4-25 Page 4-27 Page 4-28 Page 4-28

System Command Clear All Disconnects Get All Current Faults, Warnings, and Status Messages* Get Information* Get Configuration* Set System Gain Set Uplink Automatic Level Control Set Label Set System Password Perform System Test Schedule System Test Set System Time Read and Save Memory* Read and Save Fault and Warning Logs

* If you have connected by modem to Unison with Release 4.1 or older firmware, only these commands are supported.

Figure 4-20 shows the InterReach Unison Main Hubs System Commands drop-down list and Figure 4-21 shows the System Commands for the Accel Hub.

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Figure 4-20

InterReach Unison Main Hub System Commands

NOTE: System Commands affect the whole system, unlike Unit Commands.

Figure 4-21

Accel Hub System Commands

Clear All Disconnects

This command clears the disconnected icon state when you have disconnected a unit from the system. This automatically refreshes the System Status Tree Panel (Section 4.6).

Get All Current Faults, Warnings, and Status

This command displays all faults, warnings, and status messages in the Message Panel, depending on view preference. Refer to Section 4.2.1, Preferences, on page

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4-4. Since warnings and status messages may not be service impacting, you can chose to view or not view these alarms.

Get Information
This command displays the serial number, engineering part number, revision number, and firmware version for all units in the system in the Message Panel, and displays a dialog box allowing you to save the information in a text file. Additionally, for each RAU in the system, the advanced RAU settings appear (that is, uplink and downlink attenuation, and uplink ALC setting).

Get Configuration
This command displays the currently configured band, the RF frequency range, the uplink and downlink gain, the system label, and call back number in the Message Panel.

Set System Gain

This command displays a dialog box in which you can specify both the uplink and downlink gain. You can set system gain within the specified range in 1 dB increments. Use Tab on the keyboard to move from one box to another and click OK (or press Enter on the keyboard) when done.
Figure 4-22

Set System Gain Dialog Box

NOTE: The range depends on the type of system you have. If your system is compatible with High Power RAU, additional displays appear to indicate the different gain associated with the High Power RAU path.

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Set Uplink Automatic Level Control

This command displays a dialog box in which you can set the Uplink Automatic Level Control to either Single Operator and/or Protocol or Multiple Operator and/or Protocol on every RAU in the system.
Figure 4-23

Set Uplink Automatic Level Control Dialog Box

Select the UL ALC setting for all RAUs in system. Refer to Appendix B.2, Using the Uplink ALC Setting, on page B-2 for a description of the setting

Set Label
This command displays a dialog box in which you can change the system name displayed next to the icons and used in messages. The default system labels are Accel. for Accel and Unison MH for InterReach Unison.
Figure 4-24

Set Label Dialog Box

Set System Password

This command displays a dialog box in which you can change the system password from the default, which is password.

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Figure 4-25

Set System Password Dialog Box

1. 2. 3. 4. 5.

Type the Old password in the text box. Type the New password in the text box. Confirm the new password in the text box. Click OK to change password. Click Cancel to keep old password.

NOTE: If you forget the password, contact LGC service for help.

Perform System Test

This command performs a functional test of the end-to-end RF path from the Main Hub to RAU. The system estimates cable length and system gain refinement during the system test. The system suspends RF propagation while it performs the test. For a fully loaded Unison system (one Main Hub, 4 Expansion Hubs, and 32 RAUs), the system suspends the RF propagation for 30 seconds, and command completion of the test can be up to 3 minutes. For a fully loaded Accel system (one Hub and 8 RAUs), the system suspends the RF propagation for 30 seconds, and command completion of the test can be up to 1 minute. If you disconnect a passive antenna at the RAU, the system detects it only when you run this test. The results appear in the Message Panel.

Schedule System Test

This command displays a dialog box in which you can do the following: Schedule the date and time of the next system test Specify the recurrence of the test by day or by week Enable or disable this feature

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Schedule System Test allows periodic, automatic execution of the system end-to-end test. Just like Perform System Test, a Schedule System Test suspends normal service for the duration of the test; calls are dropped, and no new calls can be established during the test. Test duration depends on the configuration (number of Expansion Hubs and RAUs) and requires one or two minutes to complete. After completion of the system test, the scheduled system test time is updated to the next test time, and an event log entry is made. There is no battery backup on the Hub, so the current date/time clock resets to 00:00:00, 1 Jan 2000 on a power cycle or reset. The scheduled system test date/time and test interval settings are saved, but the periodic execution of the system test is disabled.
Figure 4-26

Schedule System Test Dialog Box

The Scheduled system test checkbox enables (checked) or disables (unchecked) the scheduled system test. To change the current date and time, click the Set System Time button. AdminManager considers the Next test time invalid if it is earlier than the Current system time. You can specify the test intervals in days, for 1 to 30, or in weeks, from 1 to 4. The OK tab updates the scheduled system test parameters and closes the dialog box. The Cancel tab leaves the current system test parameters unchanged and closes the dialog box.

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Set System Time

This command displays a dialog box with the current date and time read from the Hub. There is no battery backup on the Hub, so the current date/time clock resets to 00:00:00, 1 Jan 2000 on a power cycle or reset.
Figure 4-27

Set Current Date/Time Dialog Box

Time is entered in a 24-hour format. Set the date with the standard Microsoft date picker control. This displays a calendar interface for easy selection when you click the down arrow as shown in Figure 4-28.
Figure 4-28

Date Picker Screen

Use OK to update the current system date and time and close the dialog box. Click Cancel to leave the current system date and time unchanged and close the dialog box. Click Apply to update the current system date and time, but not close the dialog box.

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If you are using a modem connection, local time may be different between the Hub and AdminManager. Remember that system time is the local time of the Hub.

NOTE: The software date/time clock is driven by the 106.6667 millisecond interrupt on the MC68HC812A4 micro controller. Hardware accuracy is 30 to 50 ppm (over temperature), which results in a 2.6 to 4.3 second error per day, or 1.2 to 2.2 minutes per month (30 days), or 15.8 to 25.2 minutes per year. The software clock should be resynchronized periodically to minimize drift. LGC recommends updating the current time a minimum of twice per year at daylight savings transitions, to resynchronize the software clock as well as reflect this shift in time.

Read and Save Memory

This command helps an LGC Engineer or LGC authorized partner to diagnose the system. It issues specific commands to read memory locations and saves the information to a text file. The information also appears in the Message Panel. Do not use these commands without instructions from an LGC Engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and save them to a text file Displays the logs in the Message Panel Clears the logs. The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

4.8.1.3

Install/Configure System
This command is common to both the InterReach Unison Main Hub and the Accel Hub. You must use this command when first configuring the system. This command displays the Install/Configure System dialog.

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Figure 4-29

Install/Configure System Dialog Box

Use this window to select the band of operation, set system gain, and specify a system label. This information should be available in your System Design Document.
1.

Select the band of operation. Once you select a band, AdminManager displays its downlink and uplink RF frequency ranges in uneditable text boxes. Enter both uplink and downlink system gain in the text boxes. Gain can be set within the specified range in 1 dB increments. Enter the label you want to appear next to the icons and in the messages. The label can be 8 or 32 characters long depending on the firmware version. If you do not set the label text box, AdminManager uses the defaults. Click OK.

2.

3.

4.

NOTE: Different systems have different system gain range.

4.8.1.4

Update Firmware
The following commands allow you to update the system or Main Hub firmware. Use the Update System Firmware command to globally update one or more device groups (RAU, Expansion Hub, Main Hub, or Accel).

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NOTE: Firmware updating causes the system or the unit to suspend RF propagation for a short period while it restarts with the new firmware.

Update InterReach Unison Main Hub Firmware

Figure 4-30

Update Firmware Menu

1.

Select Update Main Hub Firmware from the Update Firmware menu list. An Update Main Hub Firmware: Select Firmware File dialog box appears Update Main Hub Firmware: Select Firmware File Dialog Box

Figure 4-31

2.

Select the firmware file (m19 file extension) you wish to use and click Open. The Update Main Hub Firmware dialog box appears.

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Figure 4-32

Update Main Hub Firmware Dialog Box

The Firmware ID field displays the type (that is, Unison Main Hub) of firmware selected. The Firmware version field displays the version number.

NOTE: If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box appears asking you to confirm that you want to downgrade.
3.

Click Start. When the download finishes, the status bar displays 100%. Click Close.

4.

Update InterReach Unison System Firmware

This command lets you download firmware for the Main Hub, all of the Expansion Hubs, and all of the RAUs. The command can also download firmware to only Expansion Hubs and RAUs.

NOTE: Leaving a firmware file blank causes the download to skip all of that type of device. This feature can be used to update only RAUs or Expansion Hubs.

NOTE: Click Report to display currently installed firmware versions in the Messages Panel of the window.
1.

Select Update System Firmware from the Update Firmware menu. An Update System Firmware dialog appears.

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Figure 4-33

Update System Firmware Dialog Box

2.

To update the Main Hub firmware, click Browse in the Main Hub Firmware section. A Browse dialog appears.

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Figure 4-34

Browse Dialog Box

3. 4.

Select the firmware file (m19 file extension) you wish to use and click Open. To update the Expansion Hub firmware, click Browse in the Expansion Hub Firmware section. A Browse dialog appears. Browse Dialog Box

Figure 4-35

5. 6.

Select the firmware file (m19 file extension) you wish to use, and click Open. To update the RAU firmware, click Browse in the Remote Access Unit (RAU) Firmware section. A Browse dialog appears.

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Figure 4-36

Browse Dialog Box

7. 8. 9.

Select the firmware file (m19 file extension) you wish to use, and click Open. Click Start in the Update System Firmware dialog. Click Close when the progress bar indicates 100%.

Update Accel Hub

This command lets you download firmware for the Accel Hub only.
Figure 4-37

Update Firmware Menu

1.

Select Update Accel Hub Firmware from the Update Firmware menu. An Update Accel Hub Firmware: Select Firmware File dialog box appears.

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Figure 4-38

Update Accel Hub Firmware: Select Firmware File Dialog Box

2.

Select the firmware file (m19 file extension) you wish to use, and click Open. The Update Accel Hub Firmware dialog box appears. Update Accel Hub Firmware Dialog Box

Figure 4-39

3. 4.

Click Start. Click Close when the progress bar indicates 100%.

NOTE: If you choose a firmware file that is a downgrade of what is currently installed, a warning pop-up box appears asking you to confirm that you want to downgrade.

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Update Accel System Firmware

This command lets you download firmware for the Accel Hub and/or the RAUs.

NOTE: Click Report to display currently installed firmware versions in the Messages Panel of the window.
1.

Select Update System Firmware from the Update Firmware menu. The Update System Firmware dialog appears. Update System Firmware Dialog Box

Figure 4-40

2.

To update the Accel firmware, click Browse in the Accel Firmware section. A Browse dialog appears.

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Figure 4-41

Browse Dialog Box

3. 4.

Select the firmware file (m19 file extension) and click Open. To update the RAU firmware, click Browse in the Remote Access Unit Firmware section. A Browse dialog appears. Browse Dialog Box

Figure 4-42

5. 6. 7.

Select the firmware file (m19 file extension) and click Open. Click Start in the Update System Firmware dialog. Click Close when the progress bar indicates 100%.

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4.8.2 4.8.2.1

Expansion Hub Unit Commands

Table 4-6

InterReach Unison Expansion Hub Unit Commands

Refer to: Page 4-38 Page 4-39 Page 4-39 Page 4-19 Page 4-39 Page 4-40 Page 4-40 Page 4-40 Page 4-40

Unit Command Get Current Faults* Get Current Warnings and Status Messages* Get Information* Get Temperature* Set Contact Properties Set In-Service Set Out of Service Read and Save Memory* Read and Save Fault and Warning Logs

* If you have connected a modem to Unison with Release 4.1 or older firmware, only these commands are supported.

Figure 4-43 shows the InterReach Unison Expansion Hubs Unit Commands drop-down list.
Figure 4-43

InterReach Unison Expansion Hub Unit Commands

Get Current Faults

This command displays the units current faults in the Message Panel.

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Get Current Warning and Status Messages

This command displays the units current warning and status messages in the Message Panel. Since warnings and status messages are not service impacting, you can choose to view or not view these alarms. Refer to Section 4.2.1, Preferences, on page 4-4.

Get Information
This command displays the units serial number, engineering part number, revision number, and firmware version in the Message Panel.

Get Temperature
This command displays the units internal board temperature and not the ambient temperature.

Set Contact Sense Properties

This command only applies to the UNS-EH-2 and above Expansion Hub products. Previous Expansion Hub versions do not contain contacts. This command displays the Set Contacts Properties dialog box (Figure 4-44) in which you can change the properties on the three alarm senses (input), namely Alarm Sense 1, Alarm Sense 2, and Alarm Sense 3.
Figure 4-44

Set Contact Properties Dialog Box

You set the properties of each Alarm Sense individually. You can enable or disable it. You can set it to normally open or normally closed. AdminManager displays the Contact Sense Warning or Contact Sense Okay icon (Table 4-2 on page 4-14) when you have enabled an Alarm Sense. The label can be up to 8 characters. However, do not use "#", ",", "?", or "}".

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AdminManager displays the Contact Sense icons (Figure 4-45) icon when you have enabled the alarm sense.
Figure 4-45

Contact Sense Icons

Set In-Service
This command performs the following: Returns to service, the unit and all of its downstream units, previously removed from service using the command Set Out-of-Service. Returns devices to whatever state they were in before they were commanded out of service.

Set Out of Service

This command removes the unit and all of its downstream units from service allowing no RF transmission. This state is retained through the power cycle.

Read and Save Memory

This command helps an LGC Engineer or LGC authorized partner diagnose the system. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information appears in the Message Panel. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and save them to a text file Displays the logs in the Message Panel Clears the logs.

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The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

4.8.2.2

Update Firmware
This selection updates the firmware for only the Expansion Hub selected.
Figure 4-46

Update Firmware Command

1.

Select the Update Firmware command. An Update Firmware: Select Firmware File dialog box appears. Update Firmware: Select Firmware File Dialog Box

Figure 4-47

2.

Select the firmware file (m19 file extension) and click Open. The Update Firmware dialog box appears.

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Figure 4-48

Update Firmware Dialog Box

3. 4.

Click Start. Click Close when the progress bar indicates 100%.

NOTE: If you choose a firmware version that is a downgrade of what is currently installed, a warning pop-up box appears asking you to confirm that you want to downgrade.

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4.8.3 4.8.3.1

Remote Access Unit (RAU) Unit Commands

Table 4-7

InterReach Unison RAU Commands

Refer to: Page 4-43 Page 4-45 Page 4-45 Page 4-45 Page 4-19 Page 4-45 Page 4-45 Page 4-45 Page 4-46 Page 4-46

Unit Command Set Advanced RAU Settings Get Current Faults* Get Current Warnings and Status Messages* Get Information* Get Temperature* Set In-Service Set Out of Service Set Antenna Disconnect Event Level Read and Save Memory* Read and Save Fault and Warning Logs

* If you have connected a modem to the Unison with Release 4.1 or older firmware, only these commands are supported.
Figure 4-49

Unit Commands Selections

Set Advanced RAU Settings

This command displays the Set Advanced RAU Settings dialog box in which you can set the uplink and downlink attenuation for an individual RAU. One of the following dialog boxes appears based on the RAU type selected.

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NOTE: You can no longer set the uplink ALC setting with this dialog box. Refer to Section on page 4-24.

Figure 4-50

Set Advanced RAU Settings Dialog Box

Enable/disable the uplink and downlink 0-10 dB attenuation for an individual RAU Refer to Appendix B.1, Using the 0-10 dB Attenuation Setting, on page B-1 for a description of this setting.

NOTE: The range depends on the capability of the selected RAU. For some, the Uplink and Downlink attenuation can range from 0 dB to 10 dB in 1 dB steps.

More advanced RAUs have the capability to adjust the Downlink Output to compensate for output loss/gain that the CAT5 Extender may add to the RAU.
Figure 4-51

Set Advanced RAU Settings Dialog Box

Based on the RAU type, the Downlink Output Adjustment choices can either be -1, 0, or 1 dB; or -2, -, 0, 1, or 2 dB.

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NOTE: Downlink attenuation is referenced to any Downlink Output Adjustment.

Get Current Faults

This command displays the units current faults in the Message Panel.

Get Current Warning and Status Messages

This command displays the units current warning and status messages in the Message Panel. Since warnings and status messages are not service impacting, you can choose to view or not view these alarms. Refer to Section 4.2.1, Preferences, on page 4-4.

Get Information
This command displays, in the Message Panel, the units serial number, engineering part number, revision number, firmware version, the advanced RAU settings (that is, uplink and downlink attenuation enabled/disabled, uplink ALC setting, and antenna disconnect event level), currently set band, RF frequency range, and which bands of operation the RAU is currently configured to support.

Get Temperature
This command displays the unit internal board temperature reading and not the ambient temperature in the Message Panel.

Set In Service
This command performs the following: Returns to service, the unit and all of its downstream units, previously removed from service using the command Set Out of Service. Returns devices to whatever state they were in before they were commanded out of service.

Set Out of Service

This command removes the unit and all of its downstream units from service allowing no RF transmission. This state is retained through the power cycle.

Set Antenna Disconnect Event Level

This command displays the Set Antenna Disconnect Event Level dialog box in which you can set the antenna disconnect event level to Status or Warning. The Warning level activates the Hub's warning contact alarm when an RAU detects that its antenna has been disconnected.

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Figure 4-52

Set Antenna Disconnect Event Level Dialog Box

The factory default is the status event level (no Hub contact alarms are activated on antenna disconnect detection). The Warning level activates the Hub warning (minor) contact alarm on antenna disconnect. The dialog box is always displayed, but the event level selection may be disabled if the RAU hardware does not support antenna disconnect (UNS-UMTS-1) or the firmware is not Release 5.6 (Default level is status.) Click OK to update the event level selection and close the dialog box. Click Cancel to leave the event level unchanged and close the dialog box.

Read and Save Memory

This command helps an LGC Engineer or LGC authorized partner diagnose the system. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information also appears in the Message Panel. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and save them to a text file Displays the logs in the Message Panel Clears the logs. The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

4.8.3.2

Update Firmware
This command updates the firmware on a specific RAU. To update all RAUs, refer to Section 4.8.1.4 on page 4-29.

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Figure 4-53

RAU Menu

1.

Select Update Firmware from the menu. An Update Firmware: Select Firmware File dialog box appears. Update Firmware: Select Firmware File Dialog Box

Figure 4-54

2.

Select the firmware file (m19 file extension) and click Open. The Update Firmware dialog box appears.

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Figure 4-55

Update Firmware Dialog Box

3. 4.

Click Start in the Update Firmware dialog box. Click Close when the progress bar indicates 100%.

NOTE: If you choose a firmware version that is a downgrade of what is currently installed, a warning pop-up box is displayed asking you to confirm that you want to downgrade.

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4.8.4 4.8.4.1

MetroReach MFM Unit Commands

Table 4-8

MetroReach MFM Unit Commands

Refer to:

Unit Command

Get Current Faults Get Current Warnings and Status Messages Get Information Get Temperature Perform LED Test Set Label* Read and Save Memory Read and Save Fault and Warning Logs

Page 4-49 Page 4-49 Page 4-50 Page 4-50 Page 4-50 Page 4-50 Page 4-50 Page 4-50

* The command is disabled when the AdminManager is connected to RIM

Figure 4-56

MetroReach MFM Unit Commands

Get Current Faults

This command displays the units current faults in the Message Panel.

Get Current Warnings and Status Messages

This command displays the units current warnings and status messages in the Message Panel. Since warnings and status messages are not service impacting, you can choose to view or not view these alarms. Refer to Section 4.2.1, Preferences, on page 4-4.

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Get Information
This command displays the units serial number, engineering part number, revision number, and firmware version in the Message Panel.

Get Temperature
This command displays the unit internal board temperature reading and not the ambient temperature in the Message Panel.

Perform LED Test

This command performs front panel LED lamp test.

Set Label
This command displays a dialog box in which you can change the MFM label displayed next to the MFM icon and used in messages. The default label is MFM. The label can be up to 8 characters. However, do not use #, ,, ?, or }. If no characters are entered, the label is erased and the default is used. Click OK to save the label and close the dialog box. Click Cancel to leave the label unchanged and close the dialog box.
Figure 4-57

Set Label Dialog Box

Read and Save Memory

This command helps an LGC engineer or LGC authorized partner diagnose the system. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information also appears in the Message Panel. Do not use this command without instructions from an LGC engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and save them to a text file Displays the logs in the Message Panel

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Clears the logs. The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

4.8.4.2

System Commands
Table 4-9

MetroReach MFM System Commands

Refer to: Page 4-51 Page 4-52 Page 4-52 Page 4-52 Page 4-53 Page 4-53 Page 4-54 Page 4-54

System Command Get Time Tag Log* Delete Time Tag Log* Get All Current Faults, Warnings, and Status Messages Get Configuration Set Date and Time* Set Alarm Source Properties* Read and Save Memory Read and Save Fault and Warning Logs

* The command is disabled when the AdminManager is connected to RIM

Figure 4-58

MetroReach MFM System Commands

Get Time Tag Log

The time tag log is circular and overwritten when full. The log can contain about 600 messages and you should periodically delete and erase them for maintenance and monitoring purposes. Selecting this command displays a dialog box in which you can specify the number of time tag log entries to read. Select the check box to read the most recent entries first.

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Figure 4-59

Read Time Tag Log Entries Dialog Box

Delete Time Tag Log

This command displays a dialog box in which you can specify the number of time tag log entries you want to erase. Click the Erase button to delete the time tag log entries. Click Erase All to delete all the time tag log entries.
Figure 4-60

MFM Time Tag Log Dialog Box

Get All Current Faults, Warnings and Status Messages

This command displays all current faults, warnings and status messages in the Message Panel.

Get Configuration
Use this command to perform the following: Display serial number, engineering part number, revision number, and firmware version of all the units in the Message Panel. Display the MFM label in the Message Panel.

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Display the system date and time, current operation band, sector configuration and MFM alarm source properties in the Message Panel. Display the RIMs external alarm property in the Message Panel. Display the supported operation bands on PMM, SMM, and all the RSMs in the Message Panel. Display the Downlink gain, Downlink gain adjustment, main Uplink gain adjustment, and diversity Uplink gain adjustments on each RSM in the Message Panel. Display the external alarms properties on each RSM in the Message Panel.

Set Date and Time

This command displays a dialog box in which you can specify the system date and time. Select the Synchronize system date & time with local machine check box to synchronize the date and time with the computer running the AdminManager.
Figure 4-61

Set Date and Time Dialog Box

Set Alarm Source Properties

This command displays a dialog box in which you can set alarm source properties for the Main Hub Assembly (MHA) contact, the Remote Node (RN) contact, and the RN external contact. You can enable or disable alarm contacts. After you enable them, you can define the contact type as normally closed or open. NOTE: The third contact is valid only for the new MFM hardware, not the Focus hardware.

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Figure 4-62

MFM Alarm Source Properties Dialog Box

Read and Save Memory

This command helps an LGC engineer or LGC authorized partner diagnose the system. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information also appears in the Message Panel. Do not use this command without instructions from an LGC engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and save them to a text file Displays the logs in the Message Panel Clears the logs. The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

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4.8.4.3

Install/Configure System
This command displays the System Configuration dialog. The system disables this command when the AdminManager is connected to the RIM.
Figure 4-63

System Configuration Dialog Box

Use this dialog box to perform the following: Set system date and time Select the band of operation (not required when there is only an MFM/RFM link) Select the number of sectors configuration Set the downlink gain on each Remote Sector Module (RSM) (not applicable for an MFM/RFM link) Specify an MFM label.

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NOTE: Prism is factory configured for band and configuration. Do not change it unless you install compatible hardware.

System configuration performs the following actions: Sets the system date/time, operation band, MFM label and downlink gain on each RSM present Performs sector calibration Clears all fault and warning logs Clears all time tag logs Refreshes the status. Perform system configuration as follows:
1. 2. 3. 4. 5. 6.

Set the system date and time. Select the check box to synchronize to the date and time of the computer running AdminManager. Select the band of operation. Once you chose the band, its downlink and uplink RF frequency ranges appear in the read-only text boxes. Select the number of sector to configure. Depending on the selection, the corresponding RSM downlink gain spin boxes are enabled or disabled. Enter a label you want to appear next to the MFM icon. If you leave the MFM label text box empty, the system uses the default label MFM. Enter downlink gain in the spin boxes for each RSM. You can set gains between 25 to 45 dB in 1 dB increment. Click OK.

When configuration completes, a dialog box appears, asking if you want to save the configuration information to a text file. Clicking Yes lets you select the destination for the file. Clicking No closes the dialog box.

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4.8.4.4

Maintenance
Figure 4-64

MetroReach Maintenance Commands

Replace MFM (Main Fiber Module)

1.

Select Replace MFM from the Maintenance menu. AdminManager disables this command when it is connected to the RIM

AdminManager gets the current MFM unit information, operation band setting, sector configuration, and alarm source properties. The AdminManager locks the RIM and all of the RSMs. A dialog box appears to show the MFM replacement instruction.
Figure 4-65

Unit Replacement Instruction Dialog Box

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Follow the MFM replacement instructions displayed on the dialog box to replace the MFM.
2.

Click OK

AdminManager automatically programs the previous settings (MFM label, operation band setting, sector configuration, and alarm source properties) into the new MFM. AdminManager unlocks all the RSMs and RIM. A dialog box appears suggesting you perform the gain adjustment.
Figure 4-66

MFM Replacement Confirmation Dialog Box

A dialog box pops up to ask if you want to save all the information to a text file. AdminManager generates a default file name using the MFM label, unit type, and the current date and time.
Figure 4-67

Save As Dialog Box

Replace PMM (Primary Multiplexer Module)

1.

Select Replace PMM from the Maintenance menu. AdminManager disables this command when it is connected to the RIM.

AdminManager gets the current PMM information, locks the SMM, RIM, and all of the RSMs, and displays a window to show the PMM replacement instruction.

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Figure 4-68

Unit Replacement Instruction Dialog Box

Follow the PMM replacement instructions displayed in the dialog box to replace the PMM.
2.

Click OK

AdminManager unlocks all the RSMs, RIM, and SMM. A dialog box appears suggesting you perform the gain adjustment.
Figure 4-69

PMM Replacement Dialog Box

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A dialog box pops up to ask if you want to save all the information to a text file. AdminManager generates a default file name using the MFM label, unit type, and the current date and time.
Figure 4-70

Save As Dialog Box

Replace SMM (Secondary Multiplexer Module)

1.

Select Replace SMM from the Maintenance menu. AdminManager disables this command when it is connected to the RIM.

AdminManager gets the current SMM information and locks RSM2 and RSM3. A window appears to show the SMM replacement instruction.

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Figure 4-71

Unit Replacement Instruction Dialog Box

Follow the SMM replacement instructions displayed in the dialog box to replace the SMM.
2.

Click OK

AdminManager unlocks RSM2 and RSM3. A dialog box appears suggesting you to do the gain adjustment.
Figure 4-72

SMM Replacement Dialog Box

A dialog box pops up to ask if you want to save all the information to a text file. AdminManager generates a default file name by using the MFM label, unit type, and the current date and time.

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Figure 4-73

Save As Dialog Box

Replace RIM (Remote Interface Module)

1.

Select Replace RIM from the Maintenance menu

AdminManager gets the current RIM information, alarm sense properties, and alarm sense label. AdminManager locks all the RSMs and displays a window to show the RIM replacement instruction.
Figure 4-74

Unit Replacement Instruction Dialog Box

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Follow the RIM replacement instructions displayed in the dialog box to replace the RIM.
2.

Click OK

AdminManager automatically programs the previous Alarm Sense properties and Alarm Sense label into the new RIM. AdminManager unlocks all the RSMs. A dialog box appears suggesting you perform the gain adjustment.
Figure 4-75

RIM Replacement Dialog Box

A dialog box pops up to ask if you want to save all the information to a text file. AdminManager generates a default file name by using the MFM label, unit type, and the current date and time.
Figure 4-76

Save As Dialog Box

Replace RSM (RSM1, RSM2, RSM3)

1.

Select Replace RSM1, RSM2, or RSM3 from the Maintenance menu

AdminManager gets the current RSM information, alarm sense properties, alarm sense labels, and Downlink gain setting. A window appears to show the RSM replacement instruction.

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Figure 4-77

Unit Replacement Instruction Dialog Box

Follow the RSM replacement instructions displayed in the dialog box to replace the RSM.
2.

Click OK.

AdminManager automatically programs the previous DL gain setting, Alarm Sense properties, and Alarm Sense labels into the new RSM. A dialog box appears, suggesting that you do the gain adjustment.
Figure 4-78

RSM Replacement Dialog Box

A dialog box pops up to ask if you want to save all the information to a text file. AdminManager generates a default file name by using the MFM label, unit type, and the current date and time.

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Figure 4-79

Save As Dialog Box

4.8.4.5

Update Firmware Update MetroReach MFM Firmware

Figure 4-80

Update Firmware Pull-down Menu

1.

Select Update MFM Firmware from the Update Firmware menu. AdminManager disables this command when it is connected to the RIM

An Update MFM Firmware: Select Firmware File dialog box appears.

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Figure 4-81

Update MFM Firmware: Select Firmware File Dialog Box

2.

Select the firmware file (m19 file extension) and click Open.

The Update MFM Firmware dialog box appears.

Figure 4-82

Update MFM Firmware: MFM Dialog Box

The Firmware ID field displays the type (that is, MXMFM) of the firmware you have selected. The Firmware version field displays the version number. If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box appears asking you to confirm that you want to downgrade.
3. 4.

Click Start. When the download finishes, the status bar displays 100% Click Close

Update MetroReach Prism PMM and SMM Firmware

This selection lets you download firmware to PMM and SMM at the same time. To download to PMM or SMM individually, refer to Section 4.8.5.2 on page 4-70.

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1.

Select Update MMs Firmware from Update Firmware menu. AdminManager disables this command when it is connected to the RIM.

An Update MMs Firmware: Select Firmware File dialog box appears.

Figure 4-83

Update MMs Firmware: Select Firmware File Dialog Box

2.

Select a firmware file (m19 file extension) and click Open.

The Update MMs Firmware dialog box appears.

Figure 4-84

Update MMs Firmware Dialog Box

The Firmware ID field displays the type (that is, MXMXN) of firmware you selected. The Firmware version field displays the version number. You are not allowed to downgrade firmware version. To find out how to downgrade firmware, refer to Section 4.8.5.2 on page 4-70.
3.

Click Start. When the download finishes, the status bar displays 100%.

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4.

Click Close

4.8.5 4.8.5.1

MetroReach Prism PMM & SMM Commands

Table 4-10

MetroReach Prism PMM & SMM Commands

Refer to: Page 4-68 Page 4-68 Page 4-69 Page 4-69 Page 4-69 Page 4-69 Page 4-69 Page 4-69

Command Get Current Faults Get Current Warnings and Status Messages Get Information Get Temperature Set In-Service* Perform LED Test Read and Save Memory Read and Save Fault and Warning Logs

* The system disables this command when AdminManager is connected to RIM

Figure 4-85

MetroReach Prism PMM & SMM Commands

Get Current Faults

This command displays the units current faults in the Message Panel.

Get Current Warnings and Status Messages

This command displays the units current warnings and status messages in the Message Panel. Since warnings and status messages are not service impacting, you can

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chose to view or not view these alarms. Refer to Section 4.2.1, Preferences, on page 4-4.

Get Information
This command displays the units serial number, engineering part number, revision number, and firmware version in the Message Panel.

Get Temperature
This command displays the unit internal board temperature reading and not the ambient temperature in the Message Panel.

Set In-Service
This command restores the PMM or SMM to normal operation. This command is required if the MFM replacement procedure, PMM replacement procedure, or SMM replacement procedure does not complete normally, which could leave the PMM or SMM in an out-of-service state.

Perform LED Test

This command performs front panel LED lamp test.

Read and Save Memory

This command helps an LGC engineer or LGC authorized partner diagnose the system. AdminManager issues specific commands to read memory locations and saves the information to a text file. This information also appears in the Message Panel. Do not use this command without instructions from an LGC engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and save them to a text file Displays the logs in the Message Panel Clears the logs. The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

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4.8.5.2

Update Firmware
This selection updates the firmware for the PMM or SMM selected.
Figure 4-86

PMM Menu

1.

Select Update Firmware. The system disables this command when the AdminManager is connected to the RIM

An Update Firmware: Select Firmware File dialog box appears.

Figure 4-87

Update Firmware: Select Firmware File Dialog Box

2.

Select a firmware file (m19 file extension) and click Open.

The Update Firmware dialog box appears.

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Figure 4-88

Update Firmware Dialog Box

The Firmware ID field displays the type (that is, MXMXN) of firmware you selected. The Firmware version field displays the version number. If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box is appears asking you to confirm that you want to downgrade.
3. 4.

Click Start Click Close when the progress bar indicates 100%.

4.8.6 4.8.6.1

MetroReach Prism RIM Commands

Table 4-11

MetroReach Prism RIM Commands

Refer to: Page 4-72 Page 4-72 Page 4-72 Page 4-72 Page 4-72 Page 4-72 Page 4-73 Page 4-73 Page 4-73 Page 4-73

Command Get Current Faults Get Current Warnings and Status Message Get Information Set All RSMs In-Service Set All RSMs Out-of-Service Perform LED Test Set Contact Sense Properties Calibrate All RSMs Read and Save Memory Read and Save Fault and Warning Logs

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Figure 4-89

MetroReach Prism RIM Commands

Get Current Faults

This command displays the units current faults in the Message Panel.

Get Current Warnings and Status Messages

This command displays the units current warnings and status messages in the Message Panel. Since warnings and status messages are not service impacting, you can chose to view or not view these alarms. Refer to Section 4.2.1, Preferences, on page 4-4.

Get Information
This command displays the units serial number, engineering part number, revision number, and firmware version in the Message Panel.

Set All RSMs In-Service

This command returns all the RSMs to service that were previously removed from service using the command Set All RSMs Out-of-Service. It restores all RSMs to the systems list of devices to be monitored for alarms.

Set All RSMs Out-of-Service

This command removes all the RSMs from service. It allows you to temporarily remove the RSMs from AdminManagers list of devices to be monitored for alarms.

Perform LED Test

This command performs a front panel LED test.

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Set Contact Sense Properties

This command lets you enable or disable the external sensing of either a normally open or normally closed alarm contact from the attached equipment. The label can store up to 8 characters.

NOTE: The Contact Sense Alarm might be pre-programmed at the factory to enable, and normally closed for the optional Safe To Climb indicator for the Street Cabinet configuration.

Figure 4-90

RIM Contact Sense Properties Dialog Box

Calibrate All RSMs

This command adjusts the downlink Automatic Gain Control (AGC) to compensate any cables loss. Use this command after cables have been replaced.

Read and Save Memory

This command helps an LGC engineer or LGC authorized partner diagnose the system. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information also appears in the Message Panel. Do not use this command without instructions from an LGC engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and save them to a text file

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Displays the logs in the Message Panel Clears the logs. The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

4.8.6.2

Update RIM Firmware

This selection updates the firmware for the RIM selected.
Figure 4-91

Update Firmware Pull-down Menu

1.

Select Update RIM Firmware.

An Update RIM Firmware dialog box appears.

Figure 4-92

Update RIM Firmware Dialog Box

2.

Select a firmware file (m19 file extension) and click Open.

The Update RIM Firmware dialog box appears.

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Figure 4-93

Update RIM Firmware Dialog Box

The Firmware ID field displays the type (that is, MXRFM) of firmware you selected. The Firmware version field displays the version number. If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box appears asking you to confirm that you want to downgrade
3. 4.

Click Start Click Close when the progress bar indicates 100%.

Update All RSMs Firmware

This command updates the firmware for all the RSMs connected to the system. To download to each RSM, refer to Section 4.8.7.2 on page 4-80.
Figure 4-94

Update All RSMs Firmware Command.

1.

Select Update All RSMs Firmware.

An Update All RSMs Firmware: Select Firmware File dialog box appears.

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Figure 4-95

Update All RSMs Firmware: Select Firmware File Dialog Box

2.

Select a firmware file (m19 file extension) and click Open.

The Update All RSMs Firmware dialog box appears.

Figure 4-96

Update All RSMs Firmware Dialog Box

The Firmware ID field displays the type (that is, MXRMN) of firmware you selected. The firmware version field displays the version number. You are not allowed to do a downgrade. To find out how to downgrade firmware, refer to Section 4.8.7.2 on page 4-80.
3. 4.

Click Start Click Close when the progress bar indicates 100%.

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4.8.7 4.8.7.1

MetroReach Prism RSM Commands

Table 4-12

MetroReach Prism RSM Commands

Refer to: Page 4-78 Page 4-78 Page 4-78 Page 4-78 Page 4-78 Page 4-78 Page 4-78 Page 4-78 Page 4-79 Page 4-79 Page 4-79 Page 4-80 Page 4-80

Command Perform Calibration Get Current Faults Get Current Warnings and Status Messages Get Information Set In-Service Set Out-of-Service Perform LED Test Set Contact Sense Properties Get Temperature Get Downlink Gain Set Downlink Gain Read and Save Memory Read and Save Fault and Warning Logs
Figure 4-97

MetroReach Prism RSM Commands

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Perform Calibration
This command adjusts the downlink AGC to compensate for any cable loss. Use it after the cables have been replaced.

Get Current Faults

This command displays the units current faults in the Message Panel.

Get Current Warnings and Status Messages

This command displays the units current warnings and status messages in the Message Panel. Since warnings and status messages are not service impacting, you can chose to view or not view these alarms. Refer to Section 4.2.1, Preferences, on page 4-4.

Get Information
This command displays the units serial number, engineering part number, revision number, firmware version, currently configured band, and all the operation bands supported by the RSM selected in the Message Panel.

Set In-Service
This command returns to service the unit that was previously removed from service using the command Set Out-of-Service. It restores the unit to the systems list of devices to be monitored for alarms.

NOTE: You must use the Set In-Service command to clear the Maximum shutdown cycles or PA VSWR alarm in order to bring the RSM back on line.

Set Out-of-Service
This command removes the unit from service. It lets you temporarily remove a unit from the systems list of devices to be monitored for alarms.

Perform LED Test

This command performs front panel LED test.

Set Contact Sense Properties

This command lets you enable or disable the sensing of two external normally open or normally closed contacts closure from the attached equipment. The label can store up to 8 characters.

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Commands

Figure 4-98

Remote Sector Contact Sense Properties Dialog Box

NOTE: The Contact Sense Alarms could be pre-programmed at the factory for specific installation configurations.

Get Temperature
This command displays the units temperature in the Message Panel.

Get Downlink Gain

This command displays the current downlink gain setting on the RSM selected in the Message Panel.

Set Downlink Gain

This command lets you set the downlink gain (25 - 45 dB) on the RSM selected.

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Figure 4-99

Remote Sector Gain Settings Dialog Box

Read and Save Memory

This command helps an LGC engineer or LGC authorized partner diagnose the system. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information also appears in the Message Panel. Do not use this command without instructions from an LGC engineer or LGC authorized partner.

Read and Save Fault and Warning Logs

This command does the following: Reads the fault and warning history logs and save them to a text file Displays the logs in the Message Panel Clears the logs. The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

4.8.7.2

Update Firmware
This selection updates the firmware for the RSM selected.
Figure 4-100

Update Firmware Pull-down Menu

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Commands

1.

Select Update RSM Firmware.

An Update Firmware: Select Firmware File dialog box appears

Figure 4-101

Update Firmware: Select Firmware File Dialog Box.

2.

Select a firmware file (m19 file extension) and click Open.

The Update Firmware dialog box appears.

Figure 4-102

Update Firmware Dialog Box

The Firmware ID field displays the type (that is, MXRMN) of firmware you selected. The Firmware version field displays the version number. If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box appears asking you to confirm that you want to downgrade.
3. 4.

Click Start Click Close when the progress bar indicates 100%.

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SECTION 5

Installing Unison, Accel or MetroReach Using AdminManager

You must use AdminManager to configure and set up your Unison, Accel, or MetroReach system before it operates properly. The information in this manual assumes that: You have installed and cabled the Unison, Accel, or MetroReach system hardware according to the Installation, Operation, and Reference Manual and powered on. You have installed AdminManager according to Section 3. You have the required Null modem cable (PN 4029-ADM).

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5.1

Establishing a Connection
1.

Using the provided Null modem cable, connect the laptop/PC to the front panel RS-232 port on the Hub or MFM.

NOTE: Refer to Appendix A for instructions to set up a US Robotics 56K external modem.

NOTE: You must connect to the MFM in order to install and configure a MetroReach Prism system.
2.

Turn on the laptop/PC and start the AdminManager software by double clicking the AdminManager desktop icon, or use the Start Programs LGC AdminManager AdminManager. The AdminManager Main Window appears as shown below.

Figure 5-1

AdminManager Main Window

3.

Select Set Connection Settings from the Connection drop-down menu. The Set Connection Settings dialog box appears.

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Figure 5-2

Set Connection Settings Dialog Box

4. 5. 6.

Enter the COM port in the text box. Select the Connection Type from the drop-down menu. The default is Auto Detect, which automatically detects a direct connection or a modem connection. Select the Enable terminal window after connection check box if you are connected using a modem with a 3rd-party serial multiplexer/switch between the modem and the Hub. You can manually display the terminal window by selecting Terminal Window from the Tools menu after a connection occurs (refer to Section 4.4.1 on page 4-11).

7. 8.

Change the modem dialup timeout if desired. LGC recommends you enter at least 45 seconds for a wireless modem. Edit the Modem Initialization String if desired. The default modem initialization string is optimized for US Robotics 56k external modem. Reference your modems manual before making any changes to the modem initialization string. Changes can result in communications problems if you have not set up the modem initialization string correctly. Click OK to close the dialog box. Press the Enter key for AdminManager to query the system status and refresh the System Status Tree.
a.

9. 10.

When you have connected the COM port to a modem, the Enter Destination Phone Number dialog box appears.

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Figure 5-3

Enter Destination Phone Number Dialog Box

b. c. d.

Enter the phone number of the modem connected to the Hub. Click OK. The AdminManager dials out to query the system status and refresh the System Status Tree.

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Configuring the Unison or Accel System

5.2

Configuring the Unison or Accel System

1.

Right-click on the Hub icon located in the System Status Tree on the left-hand side of the Main window, and select Install/Configure System.

NOTE: AdminManager disables event filtering during the installation process. All faults, warnings, and status messages appear in the Message Panel.

The Enter Password dialog box appears when you are installing Accel. It appears with InterReach Unison depending on the firmware release.
Figure 5-4

Enter Password Dialog Box

2.

Enter the default password: password, and click OK.

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The Install/Configure System dialog appears.

Figure 5-5

Install/Configure System Dialog

Use this dialog to select the band of operation, set system gain, and specify a system label. Obtain this information from your System Design Document.
3.

Select the band of operation. Only the bands allowed by the Hub appear in the drop list. Once you chose a band, its downlink and uplink RF frequency ranges appear in uneditable text boxes. Enter both uplink and downlink system gain in the text boxes. You can set gain between the specified range in 1 dB increments. Enter a label you want to appear next to the icons and in the messages. If you leave the system label text box empty, the system uses the defaults. Click OK.

4.

5.

6.

During configuration, AdminManager: Clears all disconnect status for attached RAUs Sets the frequency band, gain, and system label Clears logs Performs the system end-to-end test Refreshes the status tree

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Configuring the MetroReach System

NOTE: If your system is compatible with High Power RAU, additional information appears to indicate the different gain associated with the High Power RAU path.

5.3

Configuring the MetroReach System

1.

Right-click on the MFM icon in the System Status Tree (on the left-hand side of the Main Window), and select Install/Configure System. The System Configuration dialog appears. System Configuration Dialog

Figure 5-6

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Use this window to perform the following: Set the system date and time. Select the band of operation (not applicable for an MFM/RFM link). Select the number of sectors configuration. Set the downlink gain on each Remote Sector Module (RSM) (not applicable for an MFM/RFM link). Specify an MFM label.

NOTE: AdminManager disables event filtering during the installation process. All faults, warnings, and status messages appear in the Message Panel.
2. 3. 4. 5. 6. 7.

Set the system date and time. You can select the check box to synchronize to the date and time of the computer running the AdminManager. Select the band of operation. Once you chose the band, its downlink and uplink RF frequency ranges appear in the read-only text boxes. Select the number of sectors to configure. Depending on the selection, AdminManager enables or disables the corresponding RSM downlink gain spin boxes. Enter a label you want to appear next to the MFM icon. If you leave the MFM label text box empty, the default label MFM appears. Enter downlink gain in the spin boxes for each RSM. You can set gains between 25 to 45 dB in 1 dB increments. Click OK.

During configuration the system performs the following: Sets the system date/time, operation band, MFM label and downlink gain on each RSM Performs sector calibration Clears all fault and warning logs Clears all time tag logs Refreshes the status tree When AdminManager completes configuration, a dialog box appears, allowing you to save the configuration information to a text file. Clicking Yes lets you select the destination for the file. Clicking No closes the dialog box.

NOTE: A Prism system is factory configured for the appropriate band and configuration prior to shipment. Do not change these settings unless you have the appropriate RSM hardware installed.

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5.4

Commissioning
When you have installed all of the equipment, your system is commissioned. At this point you should perform the following: Clear all alarms. (Right click the hub icon and then use System Commands Clear All Disconnects.) Run a system test. (Right click the hub icon and then use System Commands Perform System Test.) Get service information. (Use Tools Get Service Information.) During commissioning, the system must be connected to the RF source (that is, base station, repeater, and so on.) Only carriers or LGC-authorized installers are allowed to connect to the RF source. Serious damage to the equipment can occur if it is over-driven. For InterReach Unison systems, refer to the InterReach Unison Installation, Operation, and Reference Manual for details. For InterReach Accel systems, refer to the InterReach Accel Installation, Operation, and Reference Manual for details. For InterReach Prism systems, refer to the InterReach Prism Installation, Operation, and Reference Manual for details. For MetroReach Focus systems, refer to the MetroReach Focus Installation, Operation, and Reference Manual for details. WARNING: Do not exceed the maximum input RF power (1 Watt) to the Accel Hub or Unison Main Hub. Exceeding the limit could cause permanent damage to the Hub.

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SECTION 6

Troubleshooting AdminManager

Table 6-1

Troubleshooting the AdminManager

Scenario Cant open port x! Port may be in use. System is off, cable is disconnected or has an incorrect COM port selected; check Connection Settings message is received immediately when the AdminManager starts.

Action Another application is using the COM port Make sure to power on the Main or Accel Hub for at least 2 to 5 minutes (depending on the size of system). Check the cable and connection; disconnect the cable, reconnect it and wait 1 minute to allow the Main or Accel Hub time to sense the change of state and then execute the Refresh System Status command if the status did not refresh automatically. Try another Null modem cable. Note: The null modem cable must support full hardware handshaking (refer to Appendix A).

Communication is attempted and System is off, cable is disconnected or incorrect COM port selected; check Connection Settings message is received after about 30 seconds. The AdminManager is asking for a password when trying to issue a device command. Command timeouts.

Cycle power to the Main or Accel Hub and wait 2 to 5 minutes, depending on the size of system, to reboot. If the message persists, replace the Main or Accel Hub.

The default password is password. If this is changed, ask the responsible person for the correct password. If password is lost, contact LGC support. Fiber communication problems between the Main Hub and Expansion Hub can cause significant command response delays. Try the command again.

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Table 6-2

Troubleshooting Tips

1. 2. 3. 4. 5. 6.

Use File->New when moving between Main Hubs to keep data organized. Make sure filter preferences are set to faults, warnings, and status. Always save the logs from each session. A password is required when changes are attempted. AdminManager cannot diagnose disconnected devices, or devices with communication problems. The LEDs are the only means available for troubleshooting. After a system is commissioned, use the Get Service Information command to record the system configuration. This data can then be used as a baseline to compare to in the future.

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APPENDIX A

DB-9 to DB-9 Null Modem Cable and Modem Set Up

A.1

Cable
Use a DB-9 female to DB-9 female null modem cable (PN # 4029-ADM) to connect the AdminManager PC to a Unison Main Hub or to an Accel Hub. A cable is included with AdminManager. Table A-1 lists the cable pinout and Figure A-2 shows a diagram of its wiring.
Table A-1

DB-9 Female to DB-9 Female Null Modem Cable Pinout

Signal DTR DSR TXD RXD GND RTS CTS N/C To P2-6, P2-1 P1-1, P2-4 P2-2 P2-3 P2-5 P2-8 P2-7 N/C Signal DSR, DCD DCD, DTR RXD TXD GND CTS RTS N/C

From P1-4 P1-6 P1-3 P1-2 P1-5 P1-7 P1-8 P1-9

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Figure A-2

DB-9 Female to DB-9 Female Null Modem Cable Diagram

DB-9 Connector Pin 1 2 3 4 5 6 7 8 9

DB-9 Connector Pin 1 2 3 4 5 6 7 8 9

For each DB-9 connector, pins 1 and 6 are tied together and sent to pin 4 of the opposite connector; thus, providing the required handshake signals.

A.2

Modem
LGC recommends using the US Robotics 56K Modem (Model#: USR5686E) for wired connectivity and the Wavecom Fastrack modem (Model#: M1206) for wireless connectivity.

A.2.1

External US Robotics 56 K Modem

Set up the US Robotics 56K external modem as follows: DTR normal Display verbal result code No echo Auto-answer on CD normal For example, the DIP switches on a US Robotics 56K external modem would be set as shown in the following table.

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Modem

Table A-2

DIP Switch Example

Switch 1 2 3 4 5 6 7 8

Position Up Up Down Down Up Up Up Down

A.2.2

External WaveCom Wireless Modem

Setup the wireless modem for a circuit-switched data call (CSD) versus a voice call. Some wireless operators have a different phone number for CSD calls as a way to differentiate between a voice call and a CSD call. When you connect the Unison Main Hub to the modem using the RS-232 port and power it up, the Hub sends the initialization string to the modem. However, you must configure the correct initialization string for the modem: Connect a PC running AdminManager directly to the Main Hub. Start AdminManager. Right click on the Unison MH icon, select Unit Commands and then Edit Modem Initialization String....
Figure A-1

Unit Commands

Enter the desired initialization string. The maximum string length is 64 characters, as enforced by AdminManager v2.04 and up. Note that the system counts each carriage return as one character. Review the string after typing it to ensure the initialization string is programmed correctly into the system.

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Refer to Section , Edit Modem Initialization String, on page 4-17 for more details. On the wireless modem side, LGC recommended the following commands. The wireless modem should be configured for a data connection with a 9600 bearer in non-transparent mode (CICB=0 and CBST=7,0,1). ATS0=1 AT&D2 AT+ICF=2,2 AT+IFC=0,0 AT&S0 On the AdminManager side of the connection, LGC recommends the following initialization commands, assuming you are using a POTS modem: ATZ4 ATE0&N6 ATS0=1 LGC recommends you attempt to get the modem-to-modem connection working first using two PCs and a HyperTerminal. It is much easier to debug the link when you have easier access to the modem responses and can easily change the modem configuration from the keyboard. Once you have the link working, you can program the correct initialization strings into the Main Hub and AdminManager.

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APPENDIX B

Using Advanced RAU Settings

B.1

Using the 0 dB to 10 dB Attenuation Setting

Each RAU can, independently of the other RAUs in a system, have its uplink or downlink gain attenuated from 0 dB to 10dB. Accomplish this by selecting the attenuation value in the Advanced RAU Settings dialog box. There are two boxes: one for setting the downlink attenuation and another for setting the uplink attenuation. Downlink Attenuation Downlink attenuator provides a mechanism to reduce the signal strength from an RAU. For instance, this could be for an RAU located near a window in a tall building that is causing excessive leakage to the macro-network. In such a case it is important to attenuate the downlink only. The uplink should not be attenuated. If the uplink is attenuated, the uplink sensitivity is reduced and mobile phones in the area of that RAU has to transmit at a higher power. This increases interference to the outdoor network from such mobiles. Uplink Attenuation Uplink attenuator attenuates environmental noise picked up by an RAU located in an area where heavy electrical machinery is operating. In such environments the electrical noise can be quite high and it is useful to reduce the amount of such noise that gets propagated through the distributed antenna system. Attenuating the uplink of an RAU located in areas of high electrical noise helps preserve the sensitivity of the rest of the system. Activating the uplink or downlink attenuators reduces the coverage area of the adjusted RAU. For example: if you attenuate by 10 dB, the coverage radius is reduced by roughly a factor of 2. More specifically, if d is the coverage distance without attenuation and d is the coverage radius with the attenuation, then

d = 1010 dB / PLS d'

where PLS is the path loss slope (dB/m).

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Using Advanced RAU Settings

B.2

Using the Uplink ALC Setting

Uplink automatic level control (UL ALC) circuitry within the RAU provides automatic level control on high-power signals in the uplink path. This functionality is required to prevent RF signal compression caused by a single or multiple wireless devices that are in very close proximity to an RAU. Compression causes signal degradation and, ultimately, bit errors, and should be prevented. Two settings are available to optimize UL ALC performance: Single Operator and Protocol: Use when only one operator and protocol is on-the-air within the Unison systems configured and adjacent frequency bands (rarely used). Multiple Operators: Use when more than one operator and/or protocol is present in the Unison systems frequency or adjacent frequency bands (almost always used). The following table shows the frequency bands that are adjacent to the bands for which the system is configured.
Table B-1

Frequency Bands Adjacent to System Configured Bands

Adjacent Bands Cellular iDEN PCS E PCS A, PCS C PCS B F C A A1 DCS 2, DCS 4 DCS 1, DCS 4 DCS 1, DCS 2 UMTS 2, UMTS 3 UMTS 1, UMTS 3 UMTS 1, UMTS 2

System Configuration iDEN Cellular PCS ADB PCS DBEF PCS EFC PCS A4/A5/D/B/E PCS A5/D/B/E/F PCS D/B/E/F/C2 PCS B4/B5/E/F/C DCS 1 DCS 2 DCS4 UMTS 1 UMTS 2 UMTS 3

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