Trouble Shooting Guide

Error Indicator
- This function indicates types of failure in self-diagnosis and occurrence of failure for air condition.
- Error mark is displayed on display window of indoor units and wired remote controller, and 7-segment LED of
outdoor unit control board as shown in the table.
- If more than two troubles occur simultaneously, lower number of error code is first displayed.
- After error occurrence, if error is released, error LED is also released simultaneously.
Error Display
1st,2nd,3rd LED of 7-segment indicates error number, 4th LED indicates unit number.
Ex)
Repeat
No. of Error Unit
No. of Error Compressor
Error No.

Display Title Cause of Error

0 1 - Air temperature sensor of indoor unit Air temperature sensor of indoor unit is open or short
0 2 - Inlet pipe temperature sensor of indoor unit Inlet pipe temperature sensor of indoor unit is open or short
Communication error : wired remote Failing to receive wired remote controller signal in indoor
Indoor unit related error

0 3 -
controller  indoor unit unit PCB
0 4 - Drain pump Malfunction of drain pump
Communication error : outdoor unit 
0 5 - Failing to receive outdoor unit signal in indoor unit PCB
indoor unit
Outlet pipe temperature sensor of indoor Outlet pipe temperature sensor of indoor unit is open or
0 6 -
unit short
In case when the serial number marked on EEPROM of
0 9 - Indoor EEPROM Error
Indoor unit is 0 or FFFFFF
Disconnecting the fan motor connector/Failure of indoor
1 0 - Poor fan motor operation
fan motor lock
2 1 1 Outdoor Unit Inverter Compressor IPM Fault Outdoor Unit Inverter Compressor Drive IPM Fault
Inverter Board Input Over Current(RMS) of
2 2 1 Outdoor Unit Inverter Board Input Current excess (RMS)
Outdoor unit related error

Outdoor Unit
Outdoor Unit Inverter Compressor DC link DC charging is not performed at Outdoor Unit after
2 3 1
Low Voltage starting relay turn on.
System is turned off by Outdoor Unit high pressure
2 4 1 Outdoor Unit High Pressure Switch
switch.
Outdoor Unit Input Voltage High/ Low
2 5 1 Outdoor Unit input voltage is over 487V or below 270V
Voltage
Outdoor Unit Inverter Compressor Start The First Start Failure by Outdoor Unit Inverter
2 6 1
Failure Compressor Abnormality
Outdoor Unit Inverter Compressor Over
2 9 1 Outdoor Unit Inverter Compressor Fault OR Drive Fault
Current

1
 Display Title Cause of Error
Outdoor Unit Inverter Compressor1 High Outdoor Unit Inverter Compressor1 High Discharge
3 2 1
Discharge Temperature Temperature
3 4 1 High Pressure of Outdoor Unit High Pressure of Outdoor Unit
3 5 1 Low Pressure of Outdoor Unit Low Pressure of Outdoor Unit
Outdoor Unit Low Compression Ratio
3 6 1 Outdoor Unit Low Compression Ratio Limited
Limited
Outdoor Unit Inverter Compressor CT Outdoor Unit Inverter Compressor CT Sensor open or
4 0 1
Sensor Fault short
Outdoor Unit Inverter Compressor1 Outdoor Unit Inverter Compressor Discharge
4 1 1
Discharge Temperature Sensor Fault Temperature Sensor open or short
4 2 1 Outdoor Unit Low Pressure Sensor Fault Outdoor Unit Low Pressure Sensor open or short
Outdoor Unit High Pressure Sensor
4 3 1 Outdoor Unit High Pressure Sensor open or short
Fault
Outdoor Unit Air Temperature Sensor
4 4 1 Outdoor Unit Air Temperature Sensor open or short
Fault
Outdoor unit related error

Outdoor Unit Heat Exchanger Outdoor Unit Heat Exchanger Temperature Sensor(Front
4 5 1
Temperature Sensor (Front side) Fault side) open or short
Outdoor Unit Suction Temperature
4 6 1 Outdoor Unit Suction Temperature Sensor open or short
Sensor Fault
Omitting connection of R, S, T power of
5 0 1 Omitting connection of outdoor unit
Outdoor Unit
Excessive connection of indoor units compared to capaci-
5 1 1 Excessive capacity of indoor units
ty of Outdoor Unit
Communication error : inverter PCB → Failing to receive inverter signal at main PCB of Outdoor
5 2 1
Main PCB Unit
Communication error : indoor unit → Failing to receive indoor unit signal at main PCB of
5 3 1
Main PCB of Outdoor Unit Outdoor Unit .
Communication error : Main PCB → Failing to receive signal main PCB at inverter PCB of
5 7 1
inverter PCB Outdoor Unit
Inverter PCB EEPROM Error of Outdoor
6 0 1 Access Error of Inverter PCB of Outdoor Unit
Unit
Outdoor Unit Inverter Heatsink High System is turned off by Outdoor Unit Inverter Heatsink
6 2 1
Temperature High Temperature
Outdoor Unit Inverter Heatsink Outdoor Unit Inverter Heatsink Temperature Sensor open
6 5 1
Temperature Sensor Fault or short
6 7 1 Outdoor Unit Fan Lock Restriction of Outdoor Unit
Converter CT Sensor Error of Outdoor
7 1 1 Converter CT Sensor Error of Outdoor Unit
Unit
Communication Fail Between Outdoor Unit Main MICOM
8 6 1 Outdoor Unit Main PCB EEPROM Error
and EEPROM or omitting EEPROM

2
 Display Title Cause of Error
Outdoor unit related error

Outdoor Unit Liquid pipe Liquid pipe temperature sensor of

1 1 3 1
Temperature Sensor Error Outdoor Unit is open or short

Outdoor Unit Subcooling Outlet Outdoor Unit Subcooling Outlet

1 1 5 1
Temperature Sensor Error Temperature Sensor Error

Failure of operation mode con- Failure of operation mode conversion at

1 5 1 1
version at Outdoor Unit Outdoor Unit

3
 Error
Error Type Error Point Main Reasons
No.

01 Indoor unit air sensor error 1. Indoor unit PCB wrong connection
02 Indoor unit pipe inlet sensor error Indoor unit sensor is
2. Indoor unit PCB failure
open/short
06 Indoor unit pipe outlet sensor error 3. Sensor problem (main reason)

 Error diagnosis and countermeasure flow chart

Is sensor properly No
Connect properly to PCB
connected to PCB?

Yes

Is the resistance value No

Change the sensor
of sensor normal?*

Yes

Change the PCB

** In case the value is more than 100kΩ (open) or less than 100Ω (short), Error occurs
Refer: Resistance value maybe change according to temperature of temp sensor,
It shows according to criteria of current temperature(±5% margin)  Normal
Air temp sensor: 10°C = 20.7kΩ : 25°C= 10kΩ : 50°C= 3.4kΩ
Pipe temp sensor: 10°C = 10kΩ : 25°C= 5kΩ : 50°C= 1.8kΩ

CN-ROOM : Indoor air temp sensor

CN-PIPE IN : Pipe inlet temp sensor

CN-PIPE OUT : Pipe outlet temp sensor

Measure the resistance of outlet pipe temp sensor.

4
 Error
Error Type Error Point Main Reasons
No.

1. Remote controller fault

The remote controller
03 No communication between cabled did not receive the sig- 2. Indoor unit PCB fault
remote controller & indoor unit nal from indoor unit 3. Connector fault, Wrong connection
during specific time 4. Communication cable problem

 Error diagnosis and countermeasure flow chart

Does the error happens No Replace cabled remote

again if the remote
controller
controller is replaced?*

Yes

Does the error occurred No

when the cable of remote Check connection &
controller is replaced? communication cable **

Yes

Replace indoor unit PCB ***

* If there is no remote controller to replace : Use another unit’s remote controller doing well
** Check cable : Contact failure of connected portion or extension of cable are main cause
Check any surrounded noise ( check the distance with main power cable)
 make safe distance from the devices generate electromagnetic wave
*** After replacing indoor unit PCB, do Auto Addressing & input unit’s address if connected to central controller.
(All the indoor units connected should be turned on before Auto Addressing

CN-REMO : Remote controller connection

❇ The PCB can differ from model to model.

Check from the right source.

Checking communication cable connection status

5
 Error
Error Type Error Point Main Reasons
No.

Float switch is open due to 1. Drain pump/float switch fault

rising of condensate water 2. Improper drain pipe location, clog-
04 Drain pump error level because of drain ging of drain pipe
pump fault or drain pipe
3. Indoor unit PCB fault
clogging

 Error diagnosis and countermeasure flow chart

Is the drain pan filled Is Float switch short

No No
half with condensate On measuring its Replace float switch
water? (half level of resistance?
float switch)*
Yes
Yes

Replace Indoor PCB or

reconnect the connector

In indoor unit PCB

Is drain pump working? No Does the terminal voltage No
(Sound/drain noise/ Replace indoor unit PCB
for drain pump has
contact etc.) 220V output?**
Yes Yes

Replace Drain Pump

No
Drain pump blocked by Check the drain head height
foreign particles? and slope***

Yes Checking float

switch
(Low position short 0 ohm )

Remove it & clean the pump

* If the float goes up higher than a half of float

switch then the circuit is open & the unit is
stopped automatically.

(High position Open)

float

Condensate water

6
float

A:Point to check rotating *** Indoor PCB drain pump connector

(Check input of 220V)
(Marked as CN-DPUMP)

Float switch Housing (CN-FLOAT)

[***] Standard of drain pipe head height / slope

MAX 450

7
 Error
Error Type Error Point Main Reasons
No.

1. Auto addressing is not done

2. Communication cable is not connected
3. Short circuit of communication cable
No signal communication
Indoor & Outdoor unit 4. Indoor unit communication circuit fault
between indoor & outdoor
05 communication error 5. Outdoor unit communication circuit fault
units.
6. Not enough distance between power and com-
munication cable?
7. T phase line disconnection or N phase connected.

 Error diagnosis and countermeasure flow chart

Replace the PCB of indoor unit
No Is total number of indoor No displayed error
Does all the IDUs show
units connected displayed
same error code CH05? Re-connect after check the
after auto addressing?
communication cable of indoor
Yes unit displayed error**
END
Replace outdoor PCB after
No Check the main power No checking
Is outdoor PCB LED
supply at the ODU
blinking?
terminal block? Replace TRANS after checking

Yes
Yes
Check the insulation of compressor
No compressor and replace if required
Is main circuit breaker off?
Check the capacity of main circuit
Yes breaker and replace if required

Improper connection of power supply cable Check T phase line connetion

Main power supply problem If all ok,

Turn on main circuit breaker
Check if the
communication cable is
properly connected No
Re connect communication cable
to indoor / outdoor
terminal block?*
Outdoor PCB fault
Replace after checking
Yes
Indoor PCB fault
Replace after checking

* (Note1) communication from IDU is normal if voltage * If the DC voltage between communication terminal A, B
fluctuation(-9V ~ +9V) exists when checking DC voltage of indoor unit is fluctuate within (-9V~+9V) then
of communication terminal between IDU and ODU communication from outdoor unit is normal

8
 Error
Error Type Error Point Main Reasons
No.

1. Error developed in communication between the

09 Indoor unit EEPROM Error occur in EEPROM micro- processor and the EEPROM on the sur-
error of the Indoor PCB face of the PCB.
2. ERROR due to the EEPROM damage

 Error diagnosis and countermeasure flow chart

- Replace the indoor unit PCB, and then make sure to perform Auto addressing and input the address of central control

9
 Error
Error Type Error Point Main Reasons
No.

Indoor unit BLDC fan motor Indoor BLDC fan motor 1. Motor connector connection fault
10 failure feedback signal is absent 2. Indoor PCB fault
(for 50 sec.) 3. Motor fault

 Error diagnosis and countermeasure flow chart

Is connector No
connection proper? Connect properly

Yes

Is fan motor No
Replace indoor unit fan motor
normal?*

Yes

Replace indoor unit PCB **

* It is normal when check hall sensor of indoor fan motor as shown below

Each termainl with the tester

Tester Normal resistance(±10%)
+ - TH chassis TD chassis
1 4 ∞ ∞
5 4 hundreds kΩ hundreds kkΩ
6 4 ∞ ∞
7 4 hundreds kΩ hundreds kΩ
1 4 5 6 7

<Checking connection state of fan motor connector>

** Replace the indoor unit PCB, and then make sure to do Auto addressing and input the
address of central control
(Notice: The connection of motor connector to PCB should be done under no power
supplying to PCB)

10
 Error
Error Type Error Point Main Reasons
No.

1.Over current detection at Inverter compres-

sor(U,V,W)
2.Compressor damaged (insulation dam-
IPM self protection circuit aged/Motor damaged)
activation 3.IPM overheating
211 Inv. PCB IPM Fault occur
(Overcurrent/IPM overheat- (Heat sink disassembled)
ing/Vcc low voltage) 4.Inverter compressor terminal disconnected
or loose
5.Inverter PCB assembly damaged
6.ODU input current low

 Error diagnosis and countermeasure flow chart

Are there any power wire No 1. Check R/S/T/N Wiring Condition
connections normal? → Rewire them if abnormality found

Yes

1. Check resistance between each terminal of compressor

Are the resistance (U-V:0.163 ±7% Ω, V-W:0.163 ±7% Ω,W-U:0.163 ±7% Ω (25℃))
Between each phase and No 2. Check insulation resistance between compressor
insulation resistance of Inverter terminal and pipe (over 50M )
compressor normal? → Replace compressor if abnormality found

Yes
1.Check Inv. PCB U,V,W connector
Is compressor connection condition
No 2. Check wire disconnection and wiring
Wire connection
condition normal? 3. Check compressor terminal connection condition
(bad contact)
→ Reassemble if abnormality found
Yes
1.Check Inv. PCB P,N connector
connection condition
Is DC_Link Wire connection No 2. Check wire disconnection and wiring
condition normal? → Reassemble if abnormality found

Yes

No 1.Check Inv. PCB IPM heat sink

Is Comp IPM heat sink’s
joining condition
joining condition normal?
→ Reassemble if abnormality found

Yes

No Check Inv. PCB IPM normality.

Is Inv. PCB
→ Replace Comp PCB assembly
normal?
if abnormality found.

Yes

Recheck power and installation condition

11
 * Measuring resistance between * Compressor wire connector connection
each terminal of compressor point

* IPM joining point

Check joining conditon

{
z

y
չ
ո
Check DC_Link Connector joining condition

12
 Error
Error Type Error Point Main Reasons
No.

1. Overload operation (Pipe

clogging/Covering/EEV defect/Ref.
overcharge)
Inv. PCB input 3 phase
2. Compressor damage(Insulation
221 AC Input Current Over Error power damage/Motor damage)
current is over limited
3. Input voltage low
value(24A)
4. Power Line Misconnection
5. Inv. PCB damage
(Input current sensing part)

 Error Diagnosis and Countermeasure Flow Chart

1. Check Pipe clogging/distortion

2. Check Covering (Indoor/Outdoor Unit)
Is installation No 3. Check EEV connector assemble condition/normal
condition normal?
operation
4. Check refrigerant pressure
→ Reassemble or manage if abnormality found
Yes
1. Check resistance between each terminal of compressor
Are the resistance (U-V:0.195±7% Ω, V-W:0.195±7% Ω, W-U:0.195±7% Ω(75℃))
Between each phase and No 2. Check insulation resistance between compressor
insulation resistance of Inverter terminal and pipe (over 50M )
compressor normal? → Replace compressor if abnormality found

Yes
1. Check Inv. PCB U,V,W connector
connection condition
Is compressor
No 2. Check wire disconnection and wiring
Wire connection
3. Check compressor terminal connection condition
condition normal?
(bad contact)
→ Reassemble if abnormality found
Yes

No Check joining condition of Inv. PCB and bridge diode

Is Inv. PCB
→ joining again if abnormality found
bridge diode joining condition normal?

Yes

No Check
Is input voltage normal? R~S/S~T/T~R phase voltage is 380V 10%
R~N/S~N/T~N phase voltage is 220V 10%
→ Check connection condition and wiring if power is
abnormal
Yes

Is Inv. PCB No Check Inv. PCB IPM normality

normal? → Replace Inv. PCB

Yes

Recheck power and installation condition

13
 * Measuring resistance between
each terminal of compressor * Measuring input voltage

* Compressor wire connector

connection

* Check DC_Link Connector joining condition

{
z

y
չ
ո

14
 Error
Error Type Error Point Main Reasons
No.

1. DC Link terminal misconnection/terminal

contact fault
2. Starting relay damage
231 Inverter Compressor DC DC Voltage isn't charged
Link Low Voltage 3. Condenser damage
after starting relay on
4. Inv. PCB damage
(DC Link voltage sensing part)
5. Input voltage low

I Error Diagnosis and Countermeasure Flow Chart

Are there any power wire No 1. Check R/S/T/N wiring conditions

connections normal? → Rewire them if abnormality found.

Yes

Check
R~S/S~T/T~R phase voltage is 380V 10%
No R~N/S~N/T~N phase voltage is 220V 10%
Is input voltage normal?
→ Check connection condition and wiring if power is
abnormal

Yes

1. Check joining condition of bridge diode and heatsink

No
Is bridge diode normal? 2. Check bridge diode
→ joining again or replacing bridge diode
if abnormality found

Yes
1.Check Inv. PCB P,N connector
connection condition
Is DC_Link Wire connection No 2.Check Inv. PCB P,N connector
condition normal? connection condition
3. Check wire disconnection and wiring
→ Reassemble if abnormality found
Yes

Check joining condition of Inv. PCB and bridge diode

Is Inv. PCB No
→ joining again if abnormality found
bridge diode joining condition normal?

Yes

No Check Inv. PCB IPM normality.

Is Inv. PCB
→ Replace Inv. PCB if abnormality found.
normal?

Yes

Recheck power and installation condition

15
 * Check DC_Link Connector joining condition

Q
չ
ո

* Measuring input voltage

16
 Error
Error Type Error Point Main Reasons
No.

1. Defective high pressure switch

2. Defective fan of indoor unit or outdoor unit
3. Check valve of compressor clogged
4. Pipe distortion due to the pipe damage
Excessive rise of discharge Compressor off due to the 5. Refrigerant overcharge
241 pressure in outdoor com- high pressure switch in 6. Defective LEV at the indoor or outdoor unit .
pressor outdoor unit 7. Covering or clogging(Outdoor covering dur-
ing the cooling mode /Indoor unit filter clog-
ging during the heating mode)
8. SVC valve clogging
9. Defective outdoor PCB

I Error diagnosis and countermeasure flow chart

Is high pressure switch No

connector connected Connect securely
to PCB?
Note 1)

Yes

Is high pressure switch No Is high pressure switch No

connector short Replace high pressure switch
terminal short?***
during off time?
Note 2) Note 2)
Yes
Yes
Replace connecting cable
Note 1) High pressure switch
connector on Main PCB
No
Is SVC valve open? Open SVC valve

Yes

Is this error appeared No Re-check momentary

again after reset? problem or not

Yes

Is high pressure No Replace PCB Note 2) Check short with high

more than 2500kPa pressure switch connector
at manifold gauge?

Yes

Is high pressure of No
LGMV similar as Replace high pressure sensor
at manifold gauge?
Yes

Check pipe is blocked or

not and take measure

17
 Error
Error Type Error Point Main Reasons
No.

1. Input voltage abnormal (R-N)

Input voltage is over limited
251 Input Voltage high/low 2. Outdoor unit Inv. PCB damage (input volt-
value of the product (173V
age sensing part)
or less, 289V or more)
3. N phase line disconnection

I Error Diagnosis and Countermeasure Flow Chart

Are there any power wire No 1. Check R/S/T/N wiring conditions

connections normal? → Rewire them if abnormality found.

Yes

Check
R~S/S~T/T~R phase voltage is 380V 10%
No R~N/S~N/T~N phase voltage is 220V 10%
Is input voltage normal?
→ Check connection condition and wiring if power is
abnormal

Yes

Is Inv. PCB No Check joining condition of Inv. PCB and bridge diode
bridge diode joining condition normal? → joining again if abnormality found

Yes

Is DC_Link Wire connection No 1.Check Inv. PCB P,N connector

condition normal? connection condition
2.Check Inv. PCB P,N connector
connection condition
3. Check wire disconnection and wiring
Yes → Reassemble if abnormality found

No Replace Inv. PCB

Inv. PCB LED display error

Yes

Recheck power and installation condition

18
 Error
Error Type Error Point Main Reasons
No.

1. Overload operation
(Pipe clogging/Covering/EEV defect/Ref.
overcharge)
261 Inverter compressor starting Starting failure because of
2. Compressor damage
failure Error compressor abnormality
(Insulation damage/Motor damage)
3. Compressor wiring fault
4. Inv. PCB damage (CT)

I Error Diagnosis and Countermeasure Flow Chart

1. Check Pipe clogging/distortion

2. Check Covering (Indoor/Outdoor Unit)
Is installation No 3. Check EEV connector assemble condition/normal
condition normal? operation
4. Check refrigerant pressure
→ Reassemble or manage if abnormality found
Yes

Are there any power wire No 1. Check R/S/T/N wiring conditions

connections normal? → Rewire them if abnormality found.

Yes

1. Check resistance between each terminal of compressor

Are the resistance
No (U-V:0.195±7% Ω, V-W:195±7% Ω, W-U:195±7% Ω(75℃)
Between each phase and
2. Check insulation resistance between compressor
insulation resistance of Inverter
terminal and pipe (over 50M )
compressor normal?
→ Replace compressor if abnormality found
Yes
1. Check Inv. PCB U,V,W connector
connection condition
Is compressor 2. Check wire disconnection and wiring
No
Wire connection 3. Check compressor terminal connection condition
condition normal? (bad contact)
→ Reassemble if abnormality found
Yes

No Check Inv. PCB IPM normality

Is Inv. PCB normal? → Replace Inv. PCB

Yes

Recheck power and installation condition

19
 * Measuring resistance
between each terminal of
compressor

* Compressor wire connection

20
 Error
Error Type Error Point Main Reasons
No.

1. Input voltage abnormal (R,S,T,N)

281 Inverter DC link high Inv PCB DC link voltage
2. Inv. PCB damage
voltage error supplied over 780V
(DC Link voltage sensing part)

I Error Diagnosis and Countermeasure Flow Chart

1. Check R/S/T/N wiring conditions

Are there any power wire No 2. Check Noise filter wiring conditions
connections normal?
→ Rewire them if abnormality found.

Yes
Check
R~S/S~T/T~R phase voltage is 380V 10%
No R~N/S~N/T~N phase voltage is 220V 10%
Is input voltage normal?
→ Check connection condition and wiring if power is
abnormal

Yes

No
Is Inv. PCB Replace Inv. PCB
normal?

Yes

Is Inv. PCB normal? No

Replace Inv. PCB

Yes

Recheck power and installation condition

* Measuring input voltage * Noise filter wiring

N
T

R
N

21
 Error
Error Type Error Point Main Reasons
No.

1. Overload operation
(Pipe clogging/Covering/EEV defect/Ref.
overcharge)
291 Inverter compressor over Inverter compressor input
2. Compressor damage(Insulation
current current is over 30A
damage/Motor damage)
3. Input voltage low
4. Inv. PCB damage

I Error Diagnosis and Countermeasure Flow Chart

1. Check Pipe clogging/distortion

2. Check Covering (Indoor/Outdoor Unit)
Is installation No 3. Check EEV connector assemble condition/normal
condition normal? operation
4. Check refrigerant pressure
→ Reassemble or manage if abnormality found
Yes

1.Check resistance between each terminal of compressor

Are the resistance
No (U-V:0.255 ±7%, V-W:0.255 ±7%, W-U:0.255 ±7%(75℃)
Between each phase and
2.Check insulation resistance between compressor terminal
insulation resistance of Inverter
and pipe (over 50M )
compressor normal?
→ Replace compressor if abnormality found
Yes

1. Check Inv. PCB U,V,W connector

Is compressor No connection condition
Wire connection 2. Check wire disconnection and wiring
condition normal? 3. Check compressor terminal connection condition
(bad contact)
→ Reassemble if abnormality found
Yes

Check
No R~S/S~T/T~R phase voltage is 380V 10%
Is input voltage normal? R~N/S~N/T~N phase voltage is 220V 10%
→ Check connection condition and wiring if power is
abnormal
Yes

No Check Inv. PCB IPM normality

Is Inv. PCB normal? → Replace Inv. PCB

Yes

Recheck power and installation condition

22
* Measuring resistance between each
terminal of compressor

* Measuring input voltage

* Compressor wire connection

23
 Error No. Error Type Error Point Main Reasons

1. Temperature sensor defect of inverter com-

Compressor is off because
Over-increase discharge pressor 1 discharge pipe
of over-increase discharge
321 temperature of inverter com- 2. Refrigerant shortage / leak
temperature of inverter
pressor 1 at main outdoor unit 3. EEV defect
compressor 1
4. Liquid injection valve defect

I Error diagnosis and countermeasure flow chart

Is the amount of No No Change the amount of

Is there pipe crack
refrigerant normal? refrigerant
or trace of leakage?
[refer refrigerant part] (Charge additive amount)
Yes Yes

Weld / reconnect the cracked

portion and recharge refrigerant

Is the resistance of discharge No Replace discharge

temperature sensor normal?* temperature sensor

Yes
* Resistance value of discharge temperature sensor
10C = 362k, 25C= 200k, 50C= 82k, 100C= 18.5k
Is EEV in
outdoor unit normal No
at heating operation? Replace outdoor unit EEV
[refer electric
component part]
Yes

Does liquid injection No Check liquid injection

corresponded
corresponded
operate normally?
Yes

No Check another components

Is there pipe
and operation conditions
(strainer etc.) clogging?
/ Take measures
Yes

Replace strainer

24
 Error
Error Type Error Point Main Reasons
No.
1. Defect of high pressure sensor
2. Defect of indoor or outdoor unit fan
Error happens 3. Deformation because of damage of refrigerant pipe
because of 3 times 4. Over-charged refrigerant
Over-increase of dis- successive compres- 5. Defective indoor / outdoor unit EEV
341 charge pressure of sor off due to over- 6. When blocked
compressor increase of high pres- - Outdoor unit is blocked during cooling
sure by high pressure
- Indoor unit filter is blocked during heating
sensor
7. SVC valve is clogged
8. PCB defect of outdoor unit
10. Indoor unit pipe temperature sensor defect

I Error diagnosis and countermeasure flow chart

No
Is service valve opened ? Open service valve

Yes

Are communication No Check and repair communication

cable / pipe connection
cable / pipe connection
normal?

Yes

Is refrigerant No
amount normal? Adjust refrigerant amount
[refer refrigerant part]
Yes

Is fan normal?
(Indoor fan during heating No Replace related parts
Outdoor fan during cooling) (Refer to Error 105~107)

Yes

Is filter blocked
(Heating:indoor, No Clean indoor filter (heating)
Cooling:outdoor /outdoor heat exchanger (cooling)?
heat exchanger)?
Yes

Is value of high pressure No

sensor same as Manifold Replace sensor of high pressure
value(Is it high actually)?

Yes

Check indoor unit LEV

Check indoor unit PCB
Check in/outdoor installation
condition

25
 Error
Error Type Error Point Main Reasons
No.
1. Defective low pressure sensor
2. Defective outdoor/indoor unit fan
Error happens 3. Refrigerant shortage/leakage
because of 3 times 4. Deformation because of damage of refrigerant pipe
Excessive drop of successive compres- 5. Defective indoor / outdoor unit EEV
discharge pressure sor off due to exces- 6. Covering / clogging
351
of compressor sive drop of low pres- (outdoor unit covering during the cooling mode/
sure by the low pres-
indoor unit filter clogging during heating mode)
sure sensor
7. SVC valve clogging
8. Defective outdoor unit PCB
9. Defective indoor unit pipe sensor

I Error diagnosis and countermeasure flow chart

Is service valve
Open service valve
opened?

Yes

No
Are communication cable/ check communication/
piping normal? piping correction.

Yes

Is amount of refrigerant No No
Is there pipe crack or trace Adjust the amount of
normal?
of refrigerant leakage? refrigerant (Additive charge)
[refer refrigerant part]
Yes Yes

Weld / reconnect the cracked

portion and recharge refrigerant

Is fan normal? No Check and replace related parts

(in heating outdoor fan,
in cooling indoor fan)
Yes

No
Is strainer Ok?* Replace the strainer

Yes

Are the values of manifold No

and low pressure sensor same? Replace the pressure sensor
( Is the low pressure value
actually low?)

Yes
* If the temperature difference between inlet and outlet of strainer
Check indoor / outdoor unit LEV is so large that frost or ice formation can be seen or confirmed
Check Indoor unit PCB
Check indoor / outdoor unit then clogging of strainer should be checked
installation conditions (Notice: it is not full ice forming of strainer, in case that there is
not at inlet portion but at outlet portion)
26
 Error
Error Type Error Point Main Reasons
No.

Micom input voltage isn't 1. Input voltage abnormal (T-N)

401 Inverter compressor CT
within 2.5V ±0.3V at initial 2. ODU Inv. PCB damage
sensor error
state of power supply (CT sensing part)

I Error Diagnosis and Countermeasure Flow Chart

1. Check R/S/T/N wiring conditions

Are there any power wire No 2. Check Noise filter wiring conditions
connections normal?
→ Rewire them if abnormality found.

Yes

Check
R~S/S~T/T~R phase voltage is 380V±10%
No
Is input voltage normal? R~N/S~N/T~N phase voltage is 220V±10%
→ Check connection condition and wiring if power is
abnormal
Yes
No Replace Inv. PCB assembly
Is Inv. PCB assembly normal?

Yes

Recheck power and installation condition

* Measuring input voltage * Inv. PCB assembly

27
 Error No. Error Type Error Point Main Reasons

1. Defective connection of the compressor1 discharge

Compressor1 dis- Sensor measurement pipe temperature sensor
411 charge pipe tempera- value is abnormal 2. Defective discharge pipe compressor sensor of the
ture sensor error (Open/Short) compressor1 (open/short)
3. Defective outdoor PCB

I Error diagnosis and countermeasure flow chart

Sensor connection to PCB No

Insert sensor connector to PCB properly
is normal?

Yes

Is the resistance of No
Replace sensor
sensor normal?*

Yes

Is sensor resistance No
value same as temperature Replace corresponding outdoor PCB
value of LGMV?
Yes

Replace corresponding sensor

* Error is generated if the resistance is more than 5M(open) and less than 2k (short)

Note: Standard values of resistance of sensors at different temperatures (5% variation)

10C = 362k : 25C= 200k : 50C= 82k : 100C= 18.5k

Check the resistance

inverter compressor
discharge temperature
sensor

28
 Error
Error Type Error Point Main Reasons
No.

Abnormal value of 1. Bad connection of low pressure connector

421 Sensor error of low sensor 2. Defect of low pressure connector (Open/Short)
pressure 3. Defect of outdoor PCB
(Open/Short)

Abnormal value of 1. Bad connection of high pressure connector

Sensor error of high
431 sensor 2. Defect of high pressure connector (Open/Short)
pressure
(Open/Short) 3. Defect of outdoor PCB

I Error diagnosis and countermeasure flow chart

Is sensor connected No
Connect sensor to PCB correctly
to PCB correctly?

Yes

After replacement of No
Replace corresponding
outdoor unit main PCB
pressure sensor
is the system normal?

Yes

END

Pressure sensor connector

29
 Error No. Error Type Error Point Main Reasons

Sensor error of 1. Bad connection of air temperature connector

Abnormal value of
441 outdoor air temper- 2. Defect of air temperature connector(Open/Short)
sensor (Open/Short)
ature 3. Defect of outdoor PCB

Piping temperature
sensor error of heat Abnormal value of 1. Bad connection of air temperature connector
451 exchanger in sensor 2. Defect of air temperature connector(Open/Short)
master & slave out-
door unit heat (Open/Short) 3. Defect of outdoor PCB
exchanger (A,B)

Compressor suc- 1. Bad connection of air temperature connector

Abnormal value of
461 tion temperature 2. Defect of air temperature connector(Open/Short)
sensor (Open/Short)
sensor error 3. Defect of outdoor PCB

I Error diagnosis and countermeasure flow chart

Is sensor connected No
Connect sensor to PCB correctly
to PCB correctly??

Yes

No
Is sensor value correct?* Replace sensor

Yes
* If value is 100kΩ ↑(open) or 100Ω ↓(short), error occurs

Replace corresponding NB: Resistance value of temperature sensor change according to

outdoor unit PCB temperature
It is normal if value shown as below (±5% error)
Sensor of air temperature: 10°C = 20.7kΩ : 25°C= 10kΩ : 50°C= 3.4kΩ
Sensor of piping temperature: 10°C = 10kΩ : 25°C= 5Ωk : 50°C= 1.8kΩ

30
 Error
Error Type Error Point Main Reasons
No.

1. Input Voltage abnormal (R,S,T,N)

ODU 3phase power omis- Omitting one or more of 2. Check power Line connection condition
501
sion error R,S,T input power 3. Inv. PCB damage
4. Inv. PCB input current sensor fault

I Error Diagnosis and Countermeasure Flow Chart

Are there any power wire No 1. Check R/S/T/N wiring conditions

connections normal? → Rewire them if abnormality found.

Yes
Check
R~S/S~T/T~R phase voltage is 380V±10%
No R~N/S~N/T~N phase voltage is 220V±10%
Is input voltage normal?
→ Check connection condition and wiring if power is
abnormal

Yes
1. Check R~N/S~N/T~N phase voltage is
Is Inv. PCB No 220V±10%
normal? 2. Check Inv. PCB assemblywire
disconnection and wiring
→ Reassemble if abnormality found
Yes

No
INV. PCB LED display error Replace Inv. PCB assembly.

Yes

Recheck power and installation condition

* Measuring input voltage * Noise filter wiring

* Field Fault Case
N
T
* R-Phase Terminal
S Changed Color.
R
N

31
 Error
Error Type Error Point Main Reasons
No.

Over-Capacity 1. 130% more than outdoor unit rated capacity

(Sum of indoor unit capaci- Sum of indoor unit capaci- 2. Wrong connection of transmission
511 ty is more than outdoor ty exceed outdoor unit cable/piping
capacity) capacity specification 3. Detect ot outdoor unit PCB

I Error diagnosis and countermeasure flow chart

Is capacity sum of Are quantity and capacity

No No Check communication cables
indoor units less than of indoor units installed between indoor and outdoor
130% of outdoor unit same as the data of LGMV? units
capacity at LGMV?

Yes
Yes
Adjust the capacity of indoor
End and outdoor unit

32
 Error
Error Type Error Point Main Reasons
No.

Main PCB of Master unit 1. Power cable or communication cable is not

Communication error
of Master unit can’t connected
521 between
receive signal from Inv.
(Inv. PCB Main PCB) 2. Defect of outdoor Main PCB or Inv. PCB
PCB

I Error diagnosis and countermeasure flow chart

Is communication
No
LED (Yellow) of Re-connect communication cable
Inv. PCB on?

Yes

No
Is communication cable
Re-connect communication cable
connected correctly?

Yes

No
Is Main PCB normal? Replace Main PCB

Yes

Replace Inv. PCB

* The method of checking Main PCB and Inv. PCB (If normal, communication LED blinks)

Inverter Communication LED

Inverter Communi-
cation Connector

33
 Error
Error Type Error Point Main Reasons
No.

1. Communication cables are not connected between

External PCB and indoor PCB
2. Communication cables are not connected between
Communication error In case Main PCB can’t Main PCB and External PCB
receive signal from indoor 3. Communication cables are not connected between
531 (Indoor unit Main PCB)
unit Main PCB and Communication PCB
4. Communication cables are short/open
5. Indoor PCB power off
6. Defect of outdoor Cycle/Communication/indoor PCB
7. Communication wire connection fault

I Error diagnosis and countermeasure flow chart

Is power supplied No
to indoor PCB? Supply power

Yes 1. Check communication cable between External and indoor PCB

→ Re-connect communication cable
2. Check communication cable between Cycle and External PCB
No → Re-connect communication cable
Is communication cable
3. Check communication cable between Cycle and Communication PCB
connected correctly?
→ Re-connect communication cable
4. Check communication cable soldering correctly
Yes → Replace communication cable

Are quantity of indoor No

1. Is indoor unit quantity correct after auto addressing
Units installed same as
→ Check Communication PCB
The data of LGMV?
2. Check communication PCB LED blinking
Yes → Replace communication PCB
3. Auto addressing after replace Communication PCB
Check communication cable
→ Check outdoor Main PCB
and installation

In case of CH53, almost happened with CH05, the indoor units not operated actually are normal so check with same
method of CH05. and additionally check as shown as below and above flow chart
• Although the quantity of indoor units installed is same as LGMV data there may be a few indoor units with which the
number of communication is not increased with LGMV
• Although the quantity of indoor units installed is not same as LGMV data, and if communication of the indoor unit dis-
played at LGMV is done well then the indoor unit suspected to have some problem (and is not appear at LGMV) may
have following problems
Πwrong connection of communication cable or power cable
 fault of power / PCB / communication cable
Ž duplication of indoor unit number
• If communication is not doing well wholly then the Auto Addressing is not done
• The case that CH53 appear at indoor unit also Auto Addressing is not done so indoor unit address may be duplicated

* After replacement of indoor unit PCB, Auto Addressing should be done, if central controller is installed then the
central control address also should be input.
In case that only communication PCB is replaced above process is not needed

34
 Communication Part in Main PCB

Outdoor Unit
Communication PCB

❈ Remark : IDU A/IDU B

Indoor Unit
Wiring Fault Case Communication PCB

❈ 1 time/10 sec Turn on/off

35
 Error
Error Type Error Point Main Reasons
No.

1. Bad Connection Between Main PCB and

Failing to receive inverter
Communication error : Main Inv. PCB
571 signal at main PCB of
PCB --> Inv. PCB 2. Communication Wire Noise Effect
Outdoor Unit
3. ODU Main PCB Damage

I Error diagnosis and countermeasure flow chart

Are there any No
communication wire 1. Check communication wiring conditions
connections normal? 2. Check connector conditions
→ Rewire them if abnormality found.
Yes

Is Inv. PCB No
assembly 1. Replace Inv. PCB
normal?

Yes

Is there any error Yes 1. Replace Main PCB

when power reset?

No

Recheck power and

installation condition

Main PCB Inv. PCB

Communication wire

36
 Error No. Error Type Error Point Main Reasons

1. EEPROM contact defect/wrong insertion

Inv. PCB EEPROM EEPROM Access error
601 2. Different EEPROM Version
error and Check SUM error
3. ODU Inv. PCB assembly damage

I Error Diagnosis and Countermeasure Flow Chart

1.Check EEPROM insert direction/connection condition

No
Is EEPROM insertion normal? 2.Check EEPROM Check SUM
’ Replace if abnormality found

Yes

No Replace Inv. PCB

Is Inv. PCB normal?

Yes

Recheck power and installation condition

* Inv. EEPROM inserting point

* Right inserting direction of Inv. EEPROM

❊ Note : Replace after power off

37
 Error No. Error Type Error Point Main Reasons

1. Inv. PCB IPM Connection Condition Abnormal

2. Outdoor Unit Fan Motor Operation Abnormal
Inv. PCB Heatsink Heatsink Temperature
621 3. Outdoor Unit Inv. PCB Assembly Defect
Temperature High is Over 90°C
4. Overload Operation (Pipe Clogging/ Covering/EEV
Defect/Ref. Overcharge)

I Error diagnosis and countermeasure flow chart

1. Check Pipe Clogging/ Distortion

2. Check Covering (Outdoor/Indoor Unit)
Is Installation No 3. Check EEV Connector Assemble Condition/Normal Operation
Condition Normal? 4. Check Refrigerant Pressure
5. Check Power Wire/ Connection Condition
Yes Reassemble or Manage if abnormality Found

No
Inv. PCB IPM Connection 1. Check Inv. PCB Screw Connection Condition
Condition Normal? Reassemble or Manage if abnormality Found

Yes

No
1. Check Outdoor Unit Fan Motor Operation or Lock
Is ODU Fan Motor Normal?
Reassemble or Manage if abnormality Found

Yes

No
Is Inv. PCB assembly 1. Reset
Normal? Replace Inv. PCB Assembly

Yes
Recheck Power and
Installation Condition

I Check Inv. PCB Screw Connection Condition

Check Screw Connection Condition

38
 Error No. Error Type Error Point Main Reasons

Outdoor unit liquid Abnormal sensor resis- 1. Defective temperature sensor connection
651 pipe (condenser) tem- tance value 2. Defective temperature sensor (Open / Short)
perature sensor error (Open/Short) 3. Defective outdoor unit PCB

I Error diagnosis and countermeasure flow chart

Is temperature sensor No
connector connections Check and correct connection
are normal?
Yes

Is the value of temperature No

Replace sensor
sensor resistance normal?*

Yes

Replace outdoor unit PCB

* Sensor resistance 100 kΩover (open) or 100 Ω below (short) will generate error
Note: Temperate sensor resistance vary with temperature, So compare temperature sensor resistance value
according to outdoor unit temperature by referring below table (±5% tolerance)
Air temperature sensor: 10°C = 20.7kΩ : 25°C = 10kΩ : 50°C= 3.4kΩ
Pipe temperature sensor: 10°C = 10kΩ : 25°C = 5kΩ : 50°C= 1.8kΩ

39
 Error No. Error Type Error Point Main Reasons

1. Fan motor defect / assembly condition

Fan RPM is 10RPM or less abnormal
for 5 sec. when ODU fan 2. Wrong connection of fan motor connector
671 Fan Lock Error
starts or 40 RPM or less 3. Reversing rotation after RPM target apply
after fan starting. 4. Inv. PCB assembly defect
5. Fan lock by Heavy Snowfall.

I Error Diagnosis and Countermeasure Flow Chart

Is ODU Fan Motor Assemble No Check ODU Fan Motor assemble condition and fan locking
condition normal? → Reassemble or replace if abnormality found

Yes

1. Check resistance between each phase(U,V,W) of ODU

No fan motor terminal (16.8Ω ±5% at 75°…)
Is ODU Fan Motor normal? 2. Check insulation resistance between ODU fan motor
terminal(U,V,W)
→ Replace fan motor if abnormality found
Yes

No Check wiring between ODU fan motor and Inv. PCB

Is wire connection of
( Check if and Motor output terminal color is matched)
ODU Fan Motor wire normal?
→ Reassemble if abnormality found

Yes

No
Is Inv. PCB assembly normal? Replace Inv. PCB assembly

Yes

Recheck power and installation condition

* Inv. PCB

Fan1

Fan2

40
 Error No. Error Type Error Point Main Reasons

Micom input voltage

isn’t within 2.5V±0.3V 1. Input Voltage is abnormal (T-N)
711 Inv. CT Sensor Error
at initial state of power 2. ODU Inv. PCB damage (CT sensing part)
supply

I Error diagnosis and countermeasure flow chart

No 1. Check R/S/T/N wiring conditions

Are there any power wire
2. Check noise filer wiring conditions
Connections normal?
Rewire them if abnormality found

Yes

No Check
R~S/S~T/T~R phase voltage 380V±10%
Is input voltage normal?
R~N/S~N/T~N phase voltage 200V±10%
Check connection condition and wiring if power is abnormal

Yes

No
Is Inv. PCB
1. Replace Inv. PCB
Assembly normal?

Yes

Recheck Power and

Installation Condition

* Measuring input voltage * Inv. PCB assembly

41
 Error No. Error Type Error Point Main Reasons

1. No EEPROM
861 Main PCB EEPROM EEPROM Access Error
2. EEPROM wrong insertion

I Error Diagnosis and Countermeasure Flow Chart

No
Is EEPROM assemble
Reset after checking EEPROM assemble condition
condition normal?

Yes

No
Correct check sum Replace Correct EEPROM

Yes

Recheck power and

installation condition

EEPROM Insertion

EEPROM

Main PCB
* Note : Replace after power off

Same direction both socket hole

and EEPROM hole

42
 Error No. Error Type Error Point Main Reasons

Outdoor unit liquid Abnormal sensor resis- 1. Defective temperature sensor connection
1131 pipe (condenser) tem- tance value 2. Defective temperature sensor (Open / Short)
perature sensor error (Open/Short) 3. Defective outdoor unit PCB

Outdoor Unit
Abnormal sensor resis- 1. Defective temperature sensor connection
Subcooling Outlet
1151 tance value 2. Defective temperature sensor (Open/Short)
Temperature Sensor
(Open/Short) 3. Defective outdoor PCB
Error

I Error diagnosis and countermeasure flow chart

Is temperature sensor No
connector connections Check and correct connection
are normal?
Yes

Is the value of temperature No

Replace sensor
sensor resistance normal?*

Yes

Replace outdoor unit PCB

* Sensor resistance 100 kΩover (open) or 100 Ω below (short) will generate error
Note: Temperate sensor resistance vary with temperature, So compare temperature sensor resistance value
according to outdoor unit temperature by referring below table (±5% tolerance)
Air temperature sensor: 10°C = 20.7kΩ : 25°C = 10kΩ : 50°C= 3.4kΩ
Pipe temperature sensor: 10°C = 10kΩ : 25°C = 5kΩ : 50°C= 1.8kΩ

43
 Error
Error Type Error Point Main Reasons
No.

1. Wrong operation of 4way valve because of sludge

etc. inflow
Function error of 4way 2. No pressure difference because of compressor
Function error of outdoor
1511 (reversing valve) in Main or fault
4way (reversing valve)
Slave outdoor units
3. Wrong installation of In/outdoor common pipe
4. Defect of 4way valve

I Error diagnosis and countermeasure flow chart

Is 4-Way valve connecter No

connection are properly Reconnect it
connected?
Yes

Is 4 Way valve coil No

Change 4 Way valve coil
resistance normal?*

Yes

Is 4 way valve coil connected No

Re-insert 4 way valve coil
to 4 way valve normally?**

Yes

In case of more than

2 units, does master outdoor No
Refer to CH 51 & make measure
unit recognize
ø as more
than 2 units? ***

Yes

After reset, can we

check supply voltage at PCB No
Replace outdoor unit PCB
when starting heating
mode operation****

Yes

No Check and replace compressor,

Is compressor working
Magnet switch, corresponding PCB
normally?
[refer electric component part]
Yes

After opposite
mode operation to present No If the same error is occurred in
mode, is the same error near future replace 4way valve
occurred again?
Yes

Replace 4 way valve*****

44
* Measure the resistance of 4way valve Location of 4way valve connector on
Main PCB(marked as 4way,CN09)

** Confirm the 4way valve coil is inserted to the end **** Check the output voltage of terminal socket
during heating operation

45