Contact

07786730419 (Mobile)
Melissa Corkhill
[email protected] Risk & Compliance | Consultancy | Regulatory Change | Programme
Mgmt | FinTech | Payments
www.linkedin.com/in/
Edinburgh, Scotland, United Kingdom
melissacorkhill (LinkedIn)

Top Skills Summary

Risk Management Framework I get a buzz out of simplifying the complex; bringing order to chaos;
FinTech and making connections between ideas and people. I like to “get
PMO Design stuff done” by leading teams through periods of ambiguity, ensuring
focus on business priorities, setting realistic deadlines and managing
Certifications the expectations of senior stakeholders.
AgilePM Practitioner
UK Financial Regulation I led the Second Line of Defence team for Modulr - an
Certificate in Investment Operations FCA.authorised E-Money Institution. This included: enterprise risk
management; regulatory compliance (reporting, horizon scanning,
industry engagement; advice); policy framework; governance design
and secretariat for Audit & Risk Committee and Modulr FS Board;
compliance assurance; business continuity planning and operational
resilience.

I have extensive experience of project, portfolio and programme

management, with a track record of implementing business and
technology change in complex, cross-functional and regulated
environments.
At GreySpark Partners, I had the opportunity to apply my skills to
the capital markets industry. In particular addressing the challenges
of regulatory change, operational risk management, compliance,
governance and internal controls.

I’m committed to my personal development, whether through formal

study (e.g. MBA, CFA Level 1, CISI IOC+), input from mentors or
attending industry events etc. Currently I am studying with the
Institute of Risk Management.

Outside of work, I get creative in a different way - follow me on

instagram as @mcorkhill

Experience
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Modulr
4 years 2 months

Head of Risk & Compliance

April 2021 - May 2024 (3 years 2 months)
Edinburgh, Scotland, United Kingdom

I led the Second Line of Defence Risk and Compliance team. This included
enterprise risk management; regulatory compliance (reporting, horizon
scanning, industry engagement; advice); policy framework; governance design
and secretariat for Audit & Risk Committee and Modulr FS Board; control
testing & assurance; business continuity planning and operational resilience
oversight.

Modulr's API and platform delivers automated pay outs, simplified pay ins and
the ability to launch new payment services for clients and software partners
within employment services, lending, fintech, travel and more.

Regulatory Compliance Senior Manager

April 2020 - April 2021 (1 year 1 month)
Edinburgh, Scotland, United Kingdom

GreySpark Partners
Manager
January 2017 - March 2020 (3 years 3 months)
Edinburgh, United Kingdom

GreySpark Partners is a consultancy providing services to the Capital Markets

industry. Clients include leading investment banks, asset managers and
hedge funds.
My projects included: delivering major regulatory changes (EC & Lux/
CSSF) for a global asset manager; co-ordinating responses to regulatory
inspections; market and competitor analysis for private equity clients; FinTech
vendor research for investment banks and Private Equity companies; vendor
benchmarking, RFP and selection; peer group Model Risk Management
benchmarking.

Project managed the implementation of business changes to ensure regulatory

compliance with CSSF Circular 18/698 for the Luxembourg entity of a global
asset manager.

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Fintech analysis for Private Equity Firms: Undertook desk research and
interviews with key industry participants in order to provide competitor analysis,
market trend and sizing.

Business Project Manager for the data sourcing workstreams of the Costs and
Charges Transparency programme, focussing primarily on requirements for
PRIIPs and MIFID2 costs and charges, and overlapping with UK DC Pension
and LGPS.

Aydon Green Ltd

Director / Consultant
December 2012 - January 2017 (4 years 2 months)
Edinburgh

The Scottish Government

Interim Manager - Deputy Programme Manager
February 2015 - July 2016 (1 year 6 months)
Edinburgh

Futures was an IT-enabled business change programme established to enable

the delivery of Common Agricultural Policy (CAP) Reform, increased digital
take-up and to deliver the new Target Operating Model (TOM), budget £178m.
My role was to represent the programme’s strategic vision and deputise for
the Futures Programme Manager; providing resilience to the Programme
Management function. Responsibilities included programme governance
and reporting; coaching and support to project managers and PMO staff; and
oversight of core programme functions such as change control and risk and
issue management.

Lloyds Banking Group

Delivery Manager
July 2014 - February 2015 (8 months)
Edinburgh

Supporting and deputising for Head of Programme Delivery during the

Concept/Establish phase of a multi-year Cyber Security Programme (£230m).
Responsible for delivery of PMO services (resources, finances, scheduling,
governance & compliance, exec reporting) for this phase and the definition and
establishment of these services for future phases of the programme (2015 and
beyond). Prepared the 2015 funding submission accepted by the IT Change
Board.

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Aegon
Implementation Manager
July 2013 - March 2014 (9 months)
Edinburgh, United Kingdom

Implementation Manager within Business Transformation Programme,

Transition & Scalability. Planned and co-ordinated the successful relocation
and transition of Aegon's platform business from a third-party provider(budget
£18m).Led the definition of, and reporting against, operational acceptance
criteria for all impacted business functions and workstreams (People, IT,
Process, Logistics). Created implementation schedule of events, including
Go/No Go decisions, and tracked progress. Provided oversight of testing and
contingency planning. Deputised for Programme Manager. Project managed
Aegon's purchase of NISL, reporting to COO and CFO.

Key stakeholders recommended that my approach for managing the

operational acceptance criteria was adopted by another high-profile and
business-critical project.

Lloyds Banking Group

PMO Manager
February 2013 - June 2013 (5 months)
Commercial Banking Risk Transformation Programme

RBS
Central PMO Manager
May 2012 - December 2012 (8 months)
Edinburgh

Manager of the central programme office (7 direct reports) for a 5-year

business transformation programme (£1.2bn implementation cost, c£1bn p.a.
net benefits) across Property, Technology and Operations functions.

•Provided the aggregated view of the programme portfolio, including financials

(cost and benefit forecasting and budgeting), risks and issues, milestone
plans.
•Planned and managed the controlled closure of the central PMO.
•Co-chaired and provided challenge at the cross-functional programme
delivery board.

Lloyds Banking Group

Programme Management Consultant

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February 2010 - April 2011 (1 year 3 months)
Responsible for project management of the Organisation and People
workstream of Lloyds Banking Group's Solvency II programme. Responsible
for O&P delivery, reporting status to the programme executive committees and
providing appropriate compliance evidence to the Financial Services Authority.
Created, developed and managed the cross-divisional O&P project plan and
its interdependencies with other workstreams.
Provided governance and control within the central Solvency II PMO.

2i Ltd
Programme Management Consultant
June 2009 - February 2010 (9 months)
Edinburgh

Programme Manager at Standard Life

Reported to the Programme Director of a 5-year global business

transformation programme.
Managed workstreams tasked with developing a future state infrastructure
(process, technology and data).

Lloyds Banking Group

Programme Portfolio Demand Manager
April 2007 - June 2009 (2 years 3 months)
Edinburgh

Various job titles working within Group IT / Operations.

Supported a Head of IT by providing management information, analysis and

challenge regarding the project portfolio (approx. £7 million); capacity planning,
supply and demand forecasting; financial planning and control; project delivery
and operational risk management.

•Ensured effective project governance and portfolio management

•Chaired business case and change request quality reviews, challenging
where appropriate.
•Promoted best practices amongst the project managers, providing education
and support to enable a consistent approach and to increase quality of
business case submissions.
•Defined HBOS-wide IT portfolio management information pack for IT
Leadership Team.

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Student Loans Company Ltd
Project Manager
November 2006 - April 2007 (6 months)
Glasgow

Defined and documented the programme governance, organisational structure

and management processes for a £40 million business transformation
programme sponsored by DfES.

O2 Airwave
Business Change Manager
November 2005 - June 2006 (8 months)
Rugby & Slough

Reported to, and deputised for, the Head of Process Operations, providing
expert guidance on business change techniques. Responsible for the O2
Airwave project roadmap.

AOL UK Ltd
PMO Consultant
March 2005 - September 2005 (7 months)
London

Supported the Programme Director of a £150 million business and technology

change programme. Designed and implemented status reporting processes
and created programme-level plans. Managed virtual team of five project co-
ordinators.

BECTA
Head of Programme Office
April 2004 - September 2004 (6 months)
Coventry

Established the new Programme Office to manage and implement change

towards a more project-oriented organisation. Defined roles, recruited
permanent staff and managed three direct reports.

•Set-up and chaired governance boards for all programmes, supporting and
challenging directors.
•Designed and implemented new corporate processes e.g. annual planning
cycle, risk management
•Defined and communicated programme and project methodology, tailoring
Prince2 for Becta

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•Coached and supported 25 project and portfolio managers through adoption
of new methods.
•Managed the design, development and implementation of the in-house
reporting system

UK Ministry of Defence, DCSA

Project Manager
August 2003 - December 2003 (5 months)
Corsham, Wiltshire

Responsible for implementing components of DCSA’s Knowledge

Management Strategy, involving culture change from “need to know” to “duty
to share”. Launched and facilitated three Communities of Practice. Provided a
toolkit for facilitators. Defined the benefits measurement approach.

JPMorgan Chase
Assistant Vice President: Internal Consultant
January 1998 - August 2003 (5 years 8 months)
Bournemouth/London, United Kingdom.

Initially part of Chase's internal consultancy team, providing the global PMO for
the European Monetary Union programme. Specific responsibilities included
defining the processes for global issue tracking
and resolution, on-site support for Tokyo branch and implementing the
KPI process to manage post-implementation issues and the programme's
closure.

Other internal consultancy roles included PMO design, implementation and

management; programme controls and governance; quality management and
process improvement; business case development and workshop facilitation
for global and UK-specific programmes.

Subsequently, as AVP Team Manager within EMEA Client Services, Global

Investor Services, I led a team providing support services to client-facing
colleagues. These included: financial controls; business planning; risk and
exposure management; internal communications and reporting; project co-
ordination; business case development and technical support.

My final role at JPMorgan Chase was within a strategic programme to design

and implement a new operating model to handle the Back Office functions for
fund managers. I helped manage preparation activities for a 9 month period of
joint business testing to prove the end-to-end operating model. I chaired daily

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reviews with client, business and technology representatives to ensure rapid
resolution of defects and other issues.

IBM UK Ltd
Business Analyst - PMO Analyst - Quality/Metrics Analyst
September 1994 - December 1997 (3 years 4 months)
Various client sites

After a short period as an Analyst/Programmer supporting IBM's internal order

fulfilment system, I moved to external client-facing projects and programmes. I
provided analysis, reporting and process definition for Year 2000 Consultancy,
Outsourcing and PMO / Quality Assurance teams.

Education
Henley Management College
MBA · (1999 - 2005)

University of Nottingham
BSc, Geography · (1991 - 1994)

Rochester Grammar School for Girls

· (1983 - 1990)

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