PART 2

Describe a long-term goal you would like to achieve. You should say:
- How long you have had this goal
- What the goal is
- How you will achieve it
And explain why you set this goal

A long-term goal that I would like to achieve is to become a successful ESL (English as a
Second Language) teacher and eventually be promoted to a higher position within my field. I
have had this goal for a year now, ever since I completed my undergraduate studies in
education and began my journey as a teacher.

The goal itself is twofold: first, to excel as an ESL teacher by developing effective teaching
strategies, helping my students achieve their language learning objectives, and continually
improving my own skills through professional development. Second, I aim to be promoted within
my institution, perhaps to a position such as a head teacher or a curriculum developer, where I
can have a broader impact on the education system.

To achieve this goal, I also actively seek feedback from my students and peers to identify areas
for improvement. Additionally, I plan to pursue further education, such as a master's degree in
TESOL (Teaching English to Speakers of Other Languages), which will enhance my
qualifications and open up more opportunities for advancement.

The reason I set this goal is rooted in my passion for teaching and my desire to make a
significant impact on my students' lives. I believe that language is a powerful tool that can open
doors to numerous opportunities, and I want to be a part of that transformative process for my
students. Moreover, being promoted within my institution would allow me to contribute to the
development of more effective ESL programs and mentor other teachers, thereby multiplying my
impact.

In conclusion, my long-term goal of becoming a successful ESL teacher and being promoted is
driven by my commitment to education and my aspiration to make a meaningful difference in the
lives of my students and the broader educational community.
PART 3

1. What goals should a society have?

- A society should aim for goals that promote the well-being and prosperity of all its
members. These might include ensuring quality education for everyone, providing
accessible healthcare, promoting economic growth and job opportunities, and
working towards environmental sustainability. Additionally, fostering a sense of
community and inclusivity, and protecting human rights are crucial societal goals.
These goals help create a balanced, fair, and thriving society where individuals
can reach their full potential.
2. Do people need to have goals?
- In my opinion, yes. Having goals is essential for personal growth and motivation.
Goals provide direction and purpose, helping people to focus their efforts and
make meaningful progress in various aspects of their lives, whether it be career,
education, or personal development. They help individuals to stay motivated and
overcome obstacles, leading to a more fulfilling and accomplished life.
3. What goals do people at your age have?
- Well, it varies from person to person, but people at my age, typically in their
twenties, often focus on establishing their careers, pursuing higher education, or
gaining professional skills. Personal goals might include developing relationships,
traveling, and achieving financial independence. Many also set goals for health
and fitness, personal hobbies, and long-term aspirations such as buying a home
or starting a family.
4. Is it necessary to give advice to children?
- Yes, it's important to give advice to children as they are still learning about the
world and need guidance to make informed decisions. Advice from parents,
teachers, and mentors can help children develop good habits, understand right
from wrong, and build confidence. However, it’s equally important to allow them
the freedom to explore and learn from their experiences, fostering independence
and critical thinking.
5. What goals do young people usually have?
- Young people often set goals related to their education and career, such as
achieving good grades, getting into a desired university, or securing a job in their
chosen field. They might also have personal development goals, like learning a
new skill, improving their health and fitness, or building meaningful relationships.
Social goals, such as making new friends or participating in community activities,
are also common.
6. What should people do to achieve their goals?
- To achieve their goals, people should start by setting clear, specific, and realistic
objectives. It’s important to create a detailed plan, breaking down the goal into
smaller, manageable steps. Staying motivated and persistent is key, even when
faced with challenges. Additionally, seeking support from others, such as mentors
or peers, can provide valuable advice and encouragement. Regularly reviewing
progress and being flexible to adjust plans as needed can also help ensure that
goals are met successfully.
PART 1: RUNNING

1. Do you go running a lot?

- No, I don't go running. It's not really my preferred activity for exercise or
relaxation. I usually engage in other hobbies and activities that I enjoy more like
reading and sleeping a lot.
2. Where do you usually go running?
- Since I don't go running, I don't have a specific place for it. If I were to consider
running, I'd probably choose a nearby park or a safe neighborhood area where
many people go for jogs.
3. When was the last time you went running?
- Honestly, it's been a long time since I last went running. I think the last time might
have been two months ago. Running hasn't been a regular part of my routine.
4. What do you think of running as a sport?
- I think running is a great sport for those who enjoy it. It's an excellent way to stay
fit and healthy, and it requires minimal equipment. While it's not something I do, I
appreciate how it can be both a competitive sport and a leisurely activity,
depending on one's goals and interests.

PART 1: TEA AND COFFEE

1. Do people like tea and coffee nowadays?

- Yes, definitely. In the Philippines, both tea and coffee are very popular. Coffee is
particularly common, with many Filipinos enjoying a cup to start their day. Tea
has also become more popular recently, especially with the rise of milk tea
shops.
2. Do you prefer to use tea or coffee to serve your guests?
- It depends on the guest and the occasion. If it's a casual visit, I usually offer
coffee since it's more common here. However, if I know my guests prefer tea or if
it's a hot day, I might serve iced tea instead.
3. When was the last time you had a cup of coffee or tea?
- I had a cup of coffee this morning. It's part of my daily routine to have a cup of
coffee to help me wake up and start my day. Well, coffee is something that I don’t
want to miss every day.
4. Do you usually buy your coffee in a coffee shop?
- Not always. I sometimes buy coffee from a coffee shop when I'm out, but most of
the time, I make my coffee at home. It’s more convenient and cost-effective that
way.
5. Do you enjoy inviting friends to your home for tea or coffee?
- Yes, I do. I love having friends over and offering them tea or coffee. It's a great
way to catch up and have meaningful conversations in a relaxed setting.
Part 2
Describe an outdoor activity you did You should say:
- What the activity was
- When and where you did it
- Who you did it with
And explain why you enjoyed it

One outdoor activity I vividly remember was a weekend hike to Osmeña Peak, the
highest point in Cebu, Philippines. This happened last summer, around May, when the weather
was perfect for outdoor adventures.

We started our journey early in the morning, driving from Cebu City to Dalaguete, which took
about two hours. From there, we began our hike. I was with a group of close friends, all of whom
share my love for nature and adventure. We had been planning this trip for a while, making sure
we had all the necessary gear and provisions.

The hike itself was moderately challenging, but the stunning views along the way made every
step worthwhile. The trail was surrounded by lush greenery, and as we ascended, we were
treated to breathtaking views of the surrounding hills and the distant coastline. We took several
breaks to rest and take photos, capturing the beauty of the landscape and the moments we
shared.

When we finally reached the summit, the view was nothing short of spectacular. Standing at the
peak, we had a panoramic view of Cebu's countryside, and we could even see some of the
nearby islands on a clear day. We spent some time at the top, soaking in the scenery, taking
more photos, and enjoying the cool breeze. It was a moment of triumph and tranquility.

I particularly enjoyed this activity for several reasons. Firstly, it was a great physical challenge
that pushed me out of my comfort zone and allowed me to appreciate the natural beauty of
Cebu. Secondly, the camaraderie with my friends made the experience even more memorable.
We shared laughs, stories, and helped each other along the way, strengthening our bonds.
Lastly, reaching the peak and witnessing the magnificent view was incredibly rewarding. It
reminded me of the importance of perseverance and the joy of achieving a goal.

In conclusion, hiking to Osmeña Peak was an unforgettable outdoor activity that combined
physical exertion, natural beauty, and quality time with friends. It’s an experience I cherish and
look forward to repeating in the future.
PART 3

1. Is having outdoor activities important to people?

- Yes, having outdoor activities is very important. It helps people stay physically
active and mentally refreshed. In the Philippines, with our beautiful beaches and
scenic mountains, outdoor activities like hiking, swimming, and picnicking are
popular ways to relax and stay healthy.
2. Do people go outdoors more or less now than in the past?
- Generally, people tend to go outdoors less now compared to the past. This shift
is largely due to the rise of technology and the convenience of digital
entertainment. Many people prefer staying indoors to watch TV, play video
games, or browse the internet. Additionally, urbanization and the increase in
sedentary jobs have contributed to this trend. However, there’s also a growing
awareness of the importance of physical activity, leading some people to seek
outdoor experiences more consciously.
3. What can people do outdoors besides exercising?
- Besides exercising, people can enjoy a variety of activities outdoors. They can go
on nature walks, have picnics, visit parks, take photographs, or simply relax and
enjoy the fresh air. In the Philippines, many also enjoy outdoor gatherings and
street food festivals.
4. When do people usually go outdoors to get close to nature?
- People often take advantage of weekends, holidays, and vacation periods to
spend time outdoors and get close to nature. In the Philippines, cooler parts of
the day such as early morning or late afternoon are preferred for outdoor
activities to avoid the intense midday heat. During special occasions like family
reunions or festivals, people also tend to plan outdoor activities to make the most
of their time together.
5. What can people do to get close to nature?
- To get close to nature, people can go hiking in the mountains, visit botanical
gardens, explore national parks, or go on beach trips. Activities like bird
watching, camping, and even gardening can also help people feel connected to
nature.
6. Do people like doing outdoor activities in the wintertime?
- In the Philippines, we don’t experience winter, but during the cooler months, such
as December to February, people do enjoy outdoor activities more because the
weather is more pleasant. They might go on more hikes, visit cooler highland
areas like Baguio, or enjoy outdoor festivals and events during the holiday
season.
PART 1: TRANSPORT

1. How do you go to work/school?

- I usually take a jeepney to get to work. Jeepneys are a very common form of
public transportation here in the Philippines. They are quite convenient and
affordable. Sometimes, if I’m in a hurry or the weather is bad, I might take a
tricycle to the main road and then hop on a jeepney. The whole journey usually
takes about 30 minutes, depending on traffic.
2. What's the most popular means of transportation in your hometown?
- In my hometown, jeepneys are definitely the most popular means of
transportation. They are colorful and iconic, and you can see them everywhere
on the streets. They are an essential part of our daily commute because they
cover almost every route. Besides jeepneys, many people also use tricycles for
shorter distances, especially in smaller towns or rural areas.
3. How far is it from your home to work/school?
- It’s about 10 kilometers from my home to my school. On a good day without
much traffic, it takes me around 30 minutes to get there. However, during rush
hour, it can take up to an hour. The traffic can be quite heavy, especially in the
morning and evening when everyone is commuting.
4. Do you think people will drive more in the future?
- I think it’s possible that more people will drive in the future as the economy
improves and more people can afford cars. However, I also believe that public
transportation will remain popular because of the convenience and
cost-effectiveness. Additionally, with the growing awareness of environmental
issues, I hope that there will be more investments in sustainable transportation
options like electric buses or improved train services.

PART 1: TRAVELING

1. Do you like traveling?

- Yes, I absolutely love traveling. It's a great way to experience new cultures, meet
different people, and try various cuisines. Traveling helps me broaden my
perspective and learn more about the world around me. I find it both exciting and
enriching.
2. How often do you go traveling?
- I try to travel at least once or twice a year. It depends on my work schedule and
budget. During long weekends or holidays, I often plan short trips within the
Philippines. If I have more time off, I might plan a trip abroad.
3. Where do you usually travel?
- Within the Philippines, I often travel to popular tourist destinations within Cebu.
Cebu has stunning beaches and beautiful natural scenery. If I have the chance to
travel abroad, I would like to explore the neighboring countries in Southeast Asia,
 such as Thailand and Vietnam. They offer a rich cultural experience and are
relatively affordable.
4. How do you feel when you are traveling?
- When I'm traveling, I feel a sense of freedom and adventure. It’s exhilarating to
explore new places and discover hidden gems. I also feel relaxed and
rejuvenated, especially when I’m in nature or by the beach. Traveling allows me
to take a break from my daily routine and recharge my energy.
Part 2
Describe a time you had to finish something quickly
You should say:
- What it was
- When it happened
- How you finished it
- Why you had to finish it quickly
And explain how you felt about it

One time I had to finish something quickly was during my second year of college as an
education student. It was a major project for my Educational Psychology class, where we had to
design a comprehensive lesson plan incorporating various teaching strategies and
assessments. This project accounted for a significant portion of our final grade.

This happened towards the end of the semester, around December, when we had multiple
deadlines and exams looming. Unfortunately, due to a combination of procrastination and
underestimating the time required for the project, I found myself with only two days left before
the submission deadline.

Realizing the urgency, I quickly devised a plan to manage my time effectively. I started by
breaking down the project into smaller tasks, such as researching teaching strategies, drafting
the lesson plan, creating assessment tools, and finally, putting everything together in a polished
format. I allocated specific hours to each task, ensuring I adhered to this schedule strictly.

I dedicated almost all of my waking hours to the project, pulling a couple of late nights to get
everything done. To ensure quality and accuracy, I frequently consulted my notes and textbooks,
and even reached out to a few classmates for quick feedback and ideas. It was a frantic period,
but I managed to stay focused and disciplined.

I had to finish it quickly because it was essential not only for my grades but also for my
understanding of practical teaching applications, which are crucial for my future career as a
teacher. Additionally, I knew that missing the deadline would severely impact my GPA, and I
wanted to maintain my scholarship.

In the end, I submitted the project just in time. Despite the rush, I was satisfied with the quality
of my work. Completing it was a significant relief, and I felt a sense of accomplishment. The
experience taught me valuable lessons about time management and the importance of starting
early. It also highlighted my ability to work under pressure, which is a crucial skill for any
educator.

Overall, while the experience was stressful, it was also highly educational. It reinforced the
importance of planning ahead and staying organized, skills that will undoubtedly benefit me
throughout my academic and professional journey.
PART 3
1. On what occasions do people have to do things in a hurry?
- People often need to hurry in emergencies, such as when they are late for work
or an important appointment. Another common situation is meeting tight
deadlines at work or school. Additionally, catching public transportation, like a
bus or train, can also require people to rush.
2. Why do some people spend a long time having a meal?
- Some people enjoy spending a long time eating because it allows them to relax
and socialize. Dining can be a social activity where people catch up with family or
friends. Additionally, savoring a meal slowly can enhance the dining experience,
allowing people to appreciate the flavors and textures of their food.
3. Would people feel more satisfied if they finished doing something quickly?
- It depends on the task and the individual. Some people feel a sense of
accomplishment and relief when they complete tasks quickly, especially if they
have other tasks to attend to. However, others might feel more satisfied taking
their time to ensure the quality and thoroughness of their work. Quick completion
can sometimes lead to a sense of having missed important details.
4. What kinds of jobs need to be done quickly?
- Jobs in emergency services, such as paramedics, firefighters, and police officers,
require quick action to save lives and prevent harm. Additionally, roles in
fast-paced industries like stock trading and news reporting also demand quick
decision-making and swift execution to stay ahead of competitors or meet tight
deadlines.
5. What are some examples of work that needs to be done quickly?
- Medical procedures in emergency rooms, preparing food in fast food restaurants,
and responding to customer service inquiries in call centers are examples of work
that need to be done quickly. Other examples include repairing critical
infrastructure, like power lines, during an outage, or executing trades in the stock
market where timing is crucial.
6. Why are some people more productive at completing tasks than others?
- Several factors can influence productivity, including time management skills,
motivation, and the ability to focus without distractions. People who are
well-organized and set clear priorities are often more productive. Additionally,
having a conducive work environment, the right tools, and training can
significantly boost productivity. Personal traits like discipline, resilience, and
adaptability also play a crucial role in how efficiently someone can complete
tasks.
PART 1: VIDEO GAMES
1. Do you play video games?
- Yes, I do play video games, but not very often. I find it a fun way to relax and
unwind after a busy day. I especially enjoy playing strategy and puzzle games
because they challenge my mind and keep me entertained.
2. Would you watch others play video games?
- Yes, sometimes I watch others play video games, especially if they are streaming
on platforms like Twitch or YouTube. It can be entertaining and educational, as I
get to see different strategies and techniques. Watching professional gamers can
also be very exciting because of their high skill level.
3. Do you think people spend too much time playing video games?
- I believe that some people do spend too much time playing video games, which
can lead to negative effects on their health, social life, and responsibilities. It's
important to have a balanced lifestyle and make sure that gaming doesn't
interfere with other important aspects of life. Moderation is key.
4. Do you prefer playing video games alone or with others?
- I prefer playing video games with others because it makes the experience more
social and enjoyable. Multiplayer games allow me to connect with friends and
family, even if we're not in the same place. However, there are times when I enjoy
playing alone, especially if I'm playing a game with a deep story or immersive
world.

PART 1: MUSIC/MUSICAL INSTRUMENTS

1. Have you ever learned to play a musical instrument?
- No, I have never learned to play a musical instrument. While I've always enjoyed
listening to music, I never had the opportunity or interest to learn to play an
instrument myself.
2. What musical instruments do you enjoy listening to the most?
- I particularly enjoy listening to the piano and violin. The piano has such a
versatile range of sounds and can convey a wide array of emotions, while the
violin has a beautiful, expressive quality that I find very moving.
3. Do you think children should learn to play an instrument at school?
- Absolutely. Learning to play a musical instrument can help children develop
important skills such as discipline, patience, and creativity. It also provides a
sense of accomplishment and can be a fun way to engage with music.
4. Do you think music education is important to children?
- Yes, music education is very important for children. It enhances their cognitive
development, improves their concentration and memory, and fosters a sense of
creativity and emotional expression. It also teaches them to work collaboratively
and appreciate different cultures and genres.
5. Do a lot of people like music?
- Yes, music is universally loved by people of all ages and backgrounds. It has the
power to bring people together, evoke emotions, and create lasting memories.
 Whether it's listening to the radio, attending concerts, or playing an instrument,
music is an integral part of many people's lives.
6. Do schools in your country have music lessons?
- Yes, most schools in the Philippines have music lessons as part of their
curriculum. Students are taught the basics of music theory, singing, and
sometimes even how to play instruments. These lessons help cultivate an
appreciation for music from a young age.
PART 2
Describe an occasion when you heard someone complaining about something in a
restaurant/store or other business places
You should say:
- When and where it happened
- What he/she complained about
- What the result was
And explain how you felt about the experience

One occasion that stands out when I heard someone complaining was a few months ago
in a popular seafood restaurant here in Cebu City. It was a Saturday evening, and the place was
bustling with diners. I was there with a group of friends, enjoying a weekend dinner.

The complaint happened at the table next to ours. A middle-aged woman was visibly upset and
called over the waiter. She complained loudly about the food she had received, specifically that
her grilled fish was undercooked and cold in the center. She also mentioned that the service
was slow, and she had been waiting for almost an hour before her food arrived.

The waiter, looking a bit flustered, apologized and assured her that they would address the
issue immediately. He took the dish back to the kitchen and promised a replacement. The
manager also came over to apologize and offered her a complimentary dessert as a gesture of
goodwill.

Eventually, the woman received a properly cooked fish, and she seemed satisfied with the
replacement. However, she declined the complimentary dessert, stating that she just wanted her
meal to be right in the first place. The situation was resolved without further incident, but it was
clear that the initial mishap had affected her dining experience.

Watching this unfold, I felt a mix of empathy and embarrassment. On one hand, I understood
her frustration. When you're paying for a meal, you expect it to be prepared correctly. On the
other hand, I felt a bit awkward witnessing the confrontation. The staff handled the situation
professionally, but it was a reminder of how important good service and quality control are in the
hospitality industry.

This experience made me appreciate the challenges that restaurant staff face and the
importance of maintaining high standards. It also made me more aware of the need to
communicate feedback constructively, whether as a customer or in any other context. Overall, it
was a valuable lesson in patience and understanding from both the customer’s and the service
provider’s perspectives.
PART 3

1. How do companies train their staff to deal with complaints?

- Companies often provide comprehensive training programs for their staff to
handle complaints effectively. This training typically includes communication
skills, conflict resolution techniques, and empathy training. Employees are taught
to listen actively, remain calm, and address the customer's concerns promptly.
Role-playing scenarios are often used to help staff practice and prepare for
real-life situations. Additionally, companies might provide guidelines and
protocols to ensure consistent and fair handling of complaints.

2. What do people usually complain about?

- People usually complain about issues such as poor customer service, product
defects, delays, billing errors, and unmet expectations. For example, in
restaurants, customers might complain about slow service or incorrect orders. In
retail, common complaints include faulty products or difficulties with returns.
Basically, anything that disrupts their experience or doesn't meet their
expectations can lead to complaints.

3. How do most people complain, in writing or by other methods?

- People complain using various methods depending on their preference and the
situation. Many prefer to complain in person or over the phone for immediate
resolution. Others use email or online forms for a written record. Social media
has become a popular way to lodge complaints as it often gets quicker responses
due to its public nature. So, it really depends on the person's comfort level and
urgency.

4. How do people often respond to poor customer service?

- People respond to poor customer service in several ways. Some might address
the issue directly with the staff or manager to find a resolution. Others might
leave negative reviews online or share their experiences on social media. There
are also those who simply choose not to return to the business and take their
money elsewhere. It varies, but poor service definitely impacts customer loyalty.

5. How would you react if you received poor service at a restaurant?

- If I received poor service at a restaurant, I would first try to speak calmly with the
waiter or waitress to explain the issue. If that didn't help, I would ask to speak
with the manager. I believe in giving the restaurant a chance to fix the problem. If
the service remained unsatisfactory, I might consider leaving a review online or
choosing not to dine there again in the future.

6. Who is more likely to make complaints, older people or younger people?

- I think both older and younger people are likely to make complaints, but they
might do it differently. Older people might prefer traditional methods like talking to
a manager in person or writing a formal complaint. Younger people are more
likely to use digital means like social media, email, or online review platforms.
The method of complaining can vary with age, but the inclination to complain isn't
necessarily tied to age alone.