1

SAP QUALITY
MANAGEMENT

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Table of Contents

1. Quality Management – Basics of Configuration

1.1. Initial Screen
1.2. SAP Menu
1.3. SAP Reference IMG

2. Basic Settings
2.1. Maintain setting at Client level
2.2. Maintain setting at Plant Level

3. Quality Planning
3.1. Basic Data
3.2. Catalogs
3.3. Catalog Types
3.4. Defect Class
3.5. Edit Catalog
3.6. Edit Selected Sets
3.7. Inspection Characteristics
3.8. Inspection Methods
3.9. Inspection Planning - Operation
3.10. Task List Usage
3.11. Assignment of Material Types

4. Quality Planning
4.1. Inspection Lot Creation
4.2. Inspection Lot Origin
4.3. Define Default Values for Inspection Type
4.4. Inspection for Goods Movements
4.5. Define Inventory posting
4.6. Result Recording

5. Quality Notification
5.1. Quality Notification
5.2. Notification Processing
5.3. Defect Recording

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1. Quality Management – Basics of Configuration

1.1. Initial Screen

Client – 110
User – EYPP
Password - ******

1.2. SAP Menu

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1.3. SAP Reference IMG

Transaction Code - SPRO

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2. Basic Settings
2.1. Maintain setting at Client level

Quality Management Basic setting Maintain setting at Client

IMG Activity Path Level
Transaction code SPRO
Description of IMG Activity Maintain setting at Client Level

Overview and Data Definition

In this step, you can change several controlling functions, which affect at the client level. These controls
relate to different components in the QM component.

Replace Master Data

Replacement of MIC X - Indicator activated
Replace method X - Indicator activated

Additional inspection characteristics

Unplanned characteristics 8000
Chars from spec/config/batch 9000

Value Range for the quality key figure

Upper-quality score 100
Lower quality score 1
Minimum Q-score 80

Quality Level update

UD valuation rule QDQL_U_D_WORST_CASE

Quality Notification and defects recording

BOM usage PP01

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2.2. Maintain setting at Plant Level

IMG Activity Path Quality Management Basic Setting Setting at Plant level
Transaction code SPRO
Description of IMG Activity Maintain Setting at Plant level

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Overview and Data Definition

In this step, you can change and supplement several central-controlling functions at the plant level:

Maintained the following settings for all Plants

First Tab – Basic Data

Master data Maintenance:

Master Inspection Characteristics with history – Not activated
Inspection Method with history – Not activated

Second Tab – Inspection Lot Creation

Pre-settings lot creation

Enter Container at GR – Recording of the number of containers possible
Inspection Type for Insp. Stock - 0800

Presetting for the sampling procedure

Lot Inspection - X - Not Maintained
Free inspection point - X - Not Maintained
Plant maintenance - X - Not Maintained
Sample management - X - Not Maintained

Lot account assignment

Order type: Ind. Settlement – QL02
Order type: Coll. Settlement – QL01

Presetting lot creation

Characteristic Weight - (02) Major Characteristic A
Defect class – (02) Major Defect A

Third Tab – Results Recording

Results recording
Summary recording for n=1 - Indicator activated
Limit marginal classes - Indicator activated
Additional decimal places - 1
Plausibility factor (%) - 200. 00
Samples: Start value - 1
Phys.-sample. Interval - 1
Recording configuration – Automatic Close
Message Cat. Decimal Places - No message issued

Freely defined inspection points

Field Combo: 100
Partial Lot Assignment: Partial Lot and Batch for each inspection point

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Proposal for Inspection Point Valuation

Plant: 1200
Selected Set: SFGUD
Code: 1
Code group: CFGUD

Fourth Tab – Inspection lot Completion

Inventory posting
Storage Location for Reserves: P001

Automatic usage decision

Delay Time for Skip Lot – 1560
Waiting Time (Hrs.) – 25
Waiting Time (MIN) – 25

Batch Valuation
Batch Valuation without Material Spec. – Indicator Marked

Fifth Tab –General setting

Inspection Lot Search

Screen Output:

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3. Quality Planning
3.1. Basic Data

IMG Activity Path Quality Management Quality planning Basic Data

Transaction code SPRO
Description of IMG Activity Basic Data

Overview and Data Definition

In this subsection, you define the Quality Management functions for materials procurement; you make the
relevant settings in Customizing and maintaining the required master data.

The QM component provides a number of controls you can use, depending on your requirements. These QM
controls apply in part to a specific:

Material and plant

Vendor
Combination of material, vendor, and plant

Accordingly, these controls are stored in part in the:

Material master (material)

Vendor master (vendor)
Information record (info record) for a combination of material and vendor; (the combination of material
and the vendor is referred to in the following section as in supply chain)

Explanation:
You use this section to customize and maintain specific master data, called basic data since it can be a
reusable building block in various higher-level objects (for example, in inspection plans).

3.2. Catalogs

IMG Activity Path Quality Management Quality planning Basic Data

Transaction code SPRO
Description of IMG Activity Catalogs

Overview and Data Definition

In this chapter, you set up the terminology catalogs.

Catalogs provide a means of making sure you use the terminology consistently. The QM module uses a two-
level hierarchy consisting of code groups and codes for its catalogs. The terminology is coded mnemonically at
the client level. The codes are made up of four characters, which in turn are assigned to eight-character code
groups. These codes can also be assigned to eight-character selected sets at the plant level.

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To organize the catalogs, you must define:

the use and description of each catalog
mnemonic keys for code groups, codes, and selected sets
guidelines for creating short texts
Guidelines for using and creating your own supplementary catalog

Explanation:
You use catalogs to manage, uniformly define, and standardize information (for example, defect types, follow-
up actions, tasks, or characteristic attributes) on a client-wide or plant-wide basis. The catalogs can help you to
record and subsequently evaluate qualitative data, and to describe problems.

3.3. Catalog Types

IMG Activity Path Quality Management Quality planning Basic Data

Catalog Define Catalog Types
Transaction code SPRO
Description of IMG Activity Catalogs

Overview and Data Definition

In this step, you define the terminology catalogs and catalog languages you will need in addition to those contained in
the standard system.

Screen Output:

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3.4. Defect Class

IMG Activity Path Quality Management Quality planning Basic Data

Catalog Define Defect Classes
Transaction code SPRO
Description of IMG Activity Defect Classes

Overview and Data Definition

In this step, you define the defect classes that are used to valuate the defects qualitatively on the basis of the
defect consequences.

These defect classes are used in the following places or for the following purposes:
In the selected sets for catalog 1 (characteristic attributes)
In catalog 9 (defect types)
For the valuation of characteristic inspection results

For each defect class, you can specify:

A quality score
Whether a characteristic attribute in catalog 1 with this defect class can be valuated as acceptable
Whether the following can be activated:
o Workflow event
o Quality Notification

Screen Output:

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3.5. Edit Catalog

IMG Activity Path Quality Management Quality Planning Basic Data Catalog
Edit catalog -> Code Groups
Transaction code QS41
Description of IMG Activity Edit Catalog-Code Groups

Overview and Data Definition

In this step, you maintain the catalogs you require for the inspection characteristics. The following catalogs are
usually delivered with the standard system:

For example:

Catalog 1: Characteristic attributes for qualitative characteristics. You must create selected sets at plant level
for this catalog

Catalog 9: Defect types

Catalog 1:

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For Catalog 1, Code Group CHAR, Code groups maintained are:

Similarly for all other Code Group, Codes have been maintained.

Similarly for Catalog 2:

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Similarly for Catalog 9:

3.6. Edit Selected Sets

IMG Activity Path Quality Management Quality planning Basic Data

Catalog Edit catalog->Selected Sets
Transaction code QS51
Description of IMG Activity Edit Catalog-Selected Sets

These have been maintained for both plants.

Catalog 1:

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For Catalog 1, Code Group: DECISION, Following

Selected Sets has been maintained:

Similarly for all Code Groups, Selected Sets have been maintained.

Catalog 3:

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For Catalog 3, Code Group: UDMU, Following Selected Sets have been maintained:

Similarly for all Code Groups, Selected Sets have been maintained.

3.7. Inspection Characteristics

Quality Management Quality Planning Basic Data

IMG Activity Path
Inspection Characteristics
Transaction code SPRO
Description of IMG Activity Inspection Characteristics

Overview and Data Definition

In this step, you define control keys for the attributes of inspection characteristics. The control key is used to
propose or predefine the control indicators for the master inspection characteristics and inspection plan
characteristics. After you have specified in the control key whether or not the indicators will be predefined and
whether the characteristic is quantitative or qualitative, you must define various characteristic attributes. Refer
to the F1- documentation for information about the control indicators contained in the key.

Define Characteristic Weighting

In this step, you define the characteristic weights.

You can define weight classes for the characteristics according to any desired criteria. For each weight class,
you can specify a weight factor that determines whether a skip will be allowed for a characteristic belonging to
this particular weight class.
In certain procedures, characteristic weights are used to calculate the quality score.

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3.8. Inspection Methods

Quality Management Quality Planning Basic Data

IMG Activity Path
Inspection Methods
Transaction code SPRO
Description of IMG Activity Inspection Methods

Overview and Data Definition

In this section, you maintain the master records for the inspection methods.
The inspection method describes how a characteristic is to be inspected. Inspection methods are defined at the
plant level. They are used either directly in the inspection plans/inspection characteristics or indirectly via the
master inspection characteristics.

Requirements:

If you want to classify the inspection methods, you must set up the classification system.

Activities:

Refer to the instructions for organizing and maintaining the inspection characteristics and carry out these steps in
a similar fashion to the inspection methods.

3.9. Inspection Planning - Operation

Quality Management Quality Planning Inspection Planning

IMG Activity Path
Operation
Transaction code SPRO
Description of IMG Activity Inspection Planning - Operation

Overview and Data Definition

Define Control Keys for Inspection Operations

In this step, you define the control keys for the inspection operations. Using the operation control key, you can
influence the planning and processing of an inspection operation in several ways.

Following SAPdefault setting has been maintained.

QM01 Insp. operation: Characteristics - Inspection char required

Define Parameters for Calculated Characteristics

In this step, you define the formula parameters for the input values of calculated characteristics.
You can do this in two ways:
* The formula parameters directly reference the fields in the input characteristics
* The formula parameters reference function modules, which calculate the values in the fields of the input
characteristics

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Recommendation
Keep the predefined formula parameters

Activities
1. If necessary, determine which formula parameters are needed for a calculated characteristic and check
whether these parameters have already been preset in the table.
2. If a formula parameter does not yet exist, you must first define it and then decide:
a) Whether you can reference a field in the characteristics records, or
b) Whether the value of an input characteristic must be calculated with the help of a function module
3. The characteristic fields you can reference to calculate the values have been predefined comprehensively
in the system. Only in certain exceptions will you need to expand this selection of fields.

Screen Output:

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3.10. Task List Usage

Quality Management Quality Planning Inspection Planning

IMG Activity Path
General Define Task List
Transaction code SPRO
Description of IMG Activity Inspection Planning - Operation

Screen Output:

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3.11. Assignment of Material Types

Quality Management Quality Planning Inspection Planning

IMG Activity Path
General Assign Task List type to material
Transaction code SPRO
Description of IMG Activity Assignment of Material Types

Screen Output:

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4. Quality Planning

4.1 Inspection Lot Creation

.
Quality Management Quality Inspection Inspection lot creation
IMG Activity Path
Maintain Inspection Types
Transaction code SPRO
Description of IMG Activity Inspection Lot Creation

Overview and Data Definition

In Inspection Lot Processing
Inspection Lot Creation
Maintain Inspection Types
In this step, you maintain the inspection types and the controls associated with the inspection type.

Requirements

Depending on the functions and control options you want to use, you must make sure the following conditions
are met before you can maintain the table:
Catalog (3) for usage decisions and the associated selected sets have been created at the plant level.
Status profiles for inspection lots have been defined.
Order types for appraisal costs have been defined.
Quality notification types have been defined.
Task list usages have been defined.
Control keys for inspection operations have been defined.
Sample types for sample management have been defined

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Screen Output:

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The following Inspection Types have been maintained:

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4.2. Inspection Lot Origin

IMG Activity Path Implementation Guide Quality Management Quality

inspection Inspection lot creation Maintain Inspection
Lot Origin and Assign Inspection Types
Transaction code SPRO
Description of IMG Activity Inspection Lot Origin

Overview and Data Definition

In the "Origin" step, you define the inspection lot origin-dependent controls.
The inspection lot origins are predefined in the system.

You cannot define your own inspection lot origins. However, for each available inspection lot origin, you must
define the following parameters:
Number range
Available dynamic modification criteria
Task list type
Inspection plan status

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In addition, you must define which inspection type variants should exist for each origin. An example of an
inspection type variant is a model inspection with a separate inspection type and associated task list usage.
Sample types for sample management have been defined

Screen Output:

4.3. Define Default Values for Inspection Type

IMG Activity Path Implementation Guide Quality Management Quality

inspection Inspection lot creation Define default values
for inspection type
Transaction code SPRO
Description of IMG Activity Inspection Lot Origin

Overview and Data Definition

In this step, you define default values for a material's inspection setup.

You can define different inspection lot processing sequences for individual materials or material groups by
changing the default values for the inspection types in the material master.

All the settings have been retained as per SAP default for the different inspection types. In general, the screen
below shows the various indicators that can be maintained as default while maintaining the quality
management view in material master.

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Screen Output:

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4.4. Inspection for Goods Movements

IMG Activity Path Implementation Guide Quality Management Quality

inspection Inspection lot creation Inspection for Goods
Movement
Transaction code SPRO
Description of IMG Activity Inspection for Goods Movements

Overview and Data Definition

In this step, you control the creation of inspections for goods movements or other inventory postings.
For the system to be able to create an inspection lot for a goods movement, the appropriate inspection lot origin must
be entered in the update view for the movement type.

You can deactivate the creation of inspection lots in an additional view.

If you set this indicator for a movement type, no inspection lots are created for stock postings.

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Screen Output:

4.5. Define Inventory posting

IMG Activity Path Implementation Guide Quality Management Quality

inspection Inspection lot creation Define Inventory
posting
Transaction code SPRO
Description of IMG Activity Inventory posting

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Overview and Data Definition

In this step, you can adapt the inventory postings that are linked to the usage decision.

Standard Settings

Several movement types are delivered with the standard system for transfer posting the stocks managed in the
inspection lot.

The following have been retained of SAP default settings.

Posting UD Quantity Description Q Stock UR Stock GR blocked

Screen Output:

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4.6. Result Recording

IMG Activity Path Implementation Guide Quality Management Quality

inspection Result Recording

Transaction code SPRO

Description of IMG Activity Result Recording

Overview and Data Definition

In this step, you determine which inspection characteristics are displayed for certain transactions (for example,
for results recording and for the usage decision).

This depends on:

The control indicators for the inspection characteristic
Optional characteristic
Required characteristic
All characteristics

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5. Quality Notification

5.1. Quality Notification

IMG Activity Path Implementation Guide Quality Management Quality

Notification

Transaction code SPRO

Description of IMG Activity Quality Notification

Overview and Data Definition

This chapter contains instructions on how to use the quality notifications and functions for defect recording.

In the course of processing problems and initiating corrective actions, the quality notification supports you in a
number of tasks. These tasks include:

Documenting the nature of the problem

Diagnosing the defects
Defining and implementing tasks
Recording costs
Managing the statuses of notifications and tasks
Communicating with the parties who are involved with the problem
Evaluating the notification data

While you can use the quality notifications independently of the other functions in the QM application
component you can also create quality notifications using these other functions (for example, when you record
defects for an inspection lot).

The defects recording function is a supplementary feature of the Q-notification. It provides a quick and simple
means of recording the defects that are encountered during quality inspections. Once you have recorded the
defect data, you can process this data further in the form of quality notifications.

You can use the defects recording function to document the following defect criteria:
Defect type
Defect location
Defect cause
Activity
Defect Valuation

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Screen Output:

5.2. Notification Processing

IMG Activity Path Implementation Guide Quality Management Quality

Notification Notification Creation Notification
Processing
Transaction code SPRO
Description of IMG Activity Notification Processing

Overview and Data Definition

Define Priorities

In this step, you define the priorities for the quality notifications.
You can define different priority types and assign a priority type to each quality notification type. For each
priority type, you define:
Which priority (rank) warrants a quality notification
Which the start date and finish date (based on the creation date) the notifications should have the following
four options available in the QM priority type which are assigned to all QM Notification types.

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1 Very High
2 High
3 Medium
4 Low

Define Response Monitoring

In this step, you define the response time monitoring functions for the quality notifications. For this purpose,
you must first define response profiles and service profiles. You must then assign the response profiles and
service profiles to the quality notification types.

In the response profile, you define a sequence of standard tasks (based on the priority of the notification) that
can be proposed in the quality notification and which must be carried out within a predefined period of time

Define Action Boxes

In this step, you define additional functions (activities) that can be performed during the processing of a
notification.
You define these functions using a key and an identifier and they are assigned to a notification type. The follow-
up
functions appear in a separate screen section (action box) in the header, when you process notifications.

You can control the structure of the action box in the following way:

To call the function, you can define an icon with descriptive quick info in addition to the identifier.

You use the sort number to define the order of the functions as they appear in the action box.

In addition to the notification type, you can enter a scenario. If you do this, the function only appears in the
action box if this scenario is assigned to the notification.

You define the transactions in which the function is to appear in the action box by choosing an activity type.

The usage defines whether the function is available at notification level or at task level.

You can control the execution of the function in the following way:

You can document the processing of the function using a task or activity.
Note: When you display the notification, the system only offers the functions that were defined with attribute
"No documentation". The assigned function module cannot make any changes to the notification.

You can enter a user-defined function module for each function. This module is processed when the
function is
called. You can also program a dialog box to be used with this function module.

If you link a business operation to the function, it will only be triggered if the status of the operation in the
quality notification allows this.
(The system checks the user authorization for this operation.)

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If the function is generated for a task, there are two statuses for this task, either released or completed.
Additionally, you can define a workflow task that is activated when the notification is saved. You can also
enter a function module that changes the workflow container when the notification is saved.

For each function, you can also define several dependent functions (dependent follow-up functions). These
dependent follow-up functions can be triggered from the action box, after the higher-level function has been
executed. In this way you can ensure the adherence to certain sequences during processing.

5.3. Defect Recording

IMG Activity Path Implementation Guide Quality Management Quality

Notification Notification Creation Defect Recording

Transaction code SPRO

Description of IMG Activity Defect Recording

Overview and Data Definition

In this section, you make the necessary preparations to use the defects recording function.

From a technical standpoint, the defects recording function provides a quick means of recording quality
notification items using entry lists; the recorded defects can be processed in the form of quality notifications.

A quality notification that is created while recording defects for an inspection lot receives the status 'Defect
record'; when you make the usage decision for the inspection lot, it automatically receives the status
'Completed.' You can delete the status 'Defect record' and still process the notification once the usage decision
has been made, provided you carry out one of the following steps:

Select the function 'Activate quality notification' while processing the inspection lot
Change the notification using a processing function

For this reason, you must first define the quality notification types that are suitable for defect recording.
Defects are confirmed during inspections and recorded for specific inspection lots. You must therefore assign
a suitable quality notification type to each inspection type for which defects are to be recorded.

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