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Vivek Resume Application Support

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Kunal Thakur
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65 views2 pages

Vivek Resume Application Support

Uploaded by

Kunal Thakur
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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VIVEK GARG

Production/Application Support Engineer

About Me EXPERIENCE

Selcouth Technologies Pvt Ltd .


I am a qualified and professional production
support engineer with 3+ years of experience I Have 3 Years of Experience on
in production application support engineer Monitoring
with good knowledge in Unix/Linux , oracle Troubleshooting
database(SQL),BMC Remedy tool, shell Unix/Linux
scripting . confident decision making based Oracle SQL
on customer satisfaction. Shell Scripting
Monitoring
Ticketing

+91 7060222384
ORACLE SQL
[email protected]
DDL, DML,DCL, and TCL command, Constraints (Primary, foreign,
Unique, Check, Not null). SQL Queries, sub query, and Joins (inner,
outer, self, cross Join) Knowledge of Normalization, Tables, view
169, gauripura near Bhagwatpura
and indexes, user defined function. Analytical functions, Aggregate
Meerut
Function.

LINUX/UNIX / SHELL SCRIPTING


LANGUAGE
SED, FIND, GREP Command
VI Editor
English TAR And Filter Command ( Head, Tail, Sort, Cut) CRON' s Jobs
Activities
Hindi TOP and PS Command
CPU Utilization , Disk utilization
FTP, PING,SSH,TELNET,SCP, Etc

SKILLS EDUCATION

ORACLE SQL
PUTTY / VM WARE MCA
UNIX/LINUX Dr . A.P.J . Abdul Kalam Technical
University (LUCKNOW)
BMC REMEDY Tool
2019-2021
CONTROL M
BCA
GRAFANA Tool
Ccs University Meerut
ITIL PROCESS HANDLING 2016-2019
BASIC OF SHELL SCRIPTING
PROJECT : Payment Acquiring Switch

TENURE: August 2020 To Present

ORGANIZATION : SELCOUTH Technologies Pvt Ltd | Noida


JOB TITLE : Application Support Engineer

In this Project We provide services to the merchants that allow them to


accept MasterCard Payments from their customers in a very effective and secure
way. We also handle their transaction related issue We act as a gateway between
customer's Bank and Merchant's Bank to complete their transaction.

Roles & Responsibility


1. we receive Payment APT request We validate and forward it to Issue Bank
customers

2. We provide refund as per merchant request

3. We generate weekly & monthly reports and send to the concern department

4. We Resolve Transaction Related Issue and Provide reversal

Personal Information : -

Father Name : Mr . Devendra Garg


Total Experience : 3 YEARS

Official Notice Period : 30 DAYS (NEGOTIABLE)

Declaration

I hereby declare that all the details furnished in this resume are completely true
and correct to the best of my knowledge

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