INDUSTRIAL ATTACHMENT REPORT

NAME: STEPHEN OGOLA WANZALA

REG. NO: SIT/B/01-02294/2021
FACULTY: SCHOOL OF COMPUTING AND INFORMATICS
DEPARTMENT: INFORMATION TECHNOLOGY
LEVEL OF STUDY: UNDERGRADUATE
COURSE: BACHELOR OF SCIENCE OF INFORMATION TECHNOLOGY
COURSE TITLE: INDUSTRIAL/FIELD ATTACHMENT
COURSE CODE: BIT 330
DURATION: 3 MONTHS
FROM: 7TH MAY 2024
TO: 9TH AUGUST 2024
ORGANIZATION: MINISTRY OF ICT, e-GOVERNMENT &COMMUNICATION COUNTY
GOVERNMENT OF KAKAMEGA, KENYA
INDUSTRIAL SUPERVISOR: GEORGE MANYASA

AN ACADEMIC-INDUSTRIAL ATTACHMENT REPORT SUBMITTED IN PARTIAL FULFILMENTS FOR

THE AWARD OF DEGREE OF BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY IN
SCHOOL OF COMPUTING AND INFORMATICS AT MASINDE MULIRO UNIVERSITY OF SCIENCE
AND TECHNOLOGY.
 DECLARATION
I STEPHEN OGOLA WANZALA do as a result of this report generated from an industrial
attachment taken from County Government of KAKAMEGA is my original work and has not
been submitted before for any academic award either in this or other institutions of higher
learning for academic publication or any other purpose.

Signature………………………………….. Date ……………………………………..

FIELD SUPERVISOR APPROVAL

I GEORGE MANYASA confirm that STEPHEN OGOLA WANZALA was a dedicated and an
optimistic trainee at County government of KAKAMEGA for a period of three months with me
being the service delivery field supervisor.

Signature………………………………… Date…………………………. Stamp………………………………

ASSESSOR APPROVAL SCHOOL OF COMPUTING AND INFORMATICS

This attachment report has been submitted for examination with approval respectively as the
university and field attachment coordinator.

Signature………………………………. Date ………………………………………………………………..

 DEDICATION
First I dedicate and champion the word thanks to the Almighty God for the breath, smile,
energy, knowledge and wisdom for taking this program safely and alive.
I wish to dedicate this work to my family whose moral and financial support has remained
unrelenting.
I dedicate my work to my kin, supervisors, lecturers, friends, guidance counselors and the
county government of KAKAMEGA fraternity for their support whether informational,
educational, psychological and physical or in any other way during my tenure as service delivery
intern at county government of KAKAMEGA KENYA.
This report comes courtesy of the mentioned role-players and I would love to dedicate my
experience and achievements to them.
 ACKNOWLEDGEMENT
As my academics and attachment experience are success, I express my deepest appreciation to
all those who provided me with the opportunity and guidance.
First and foremost, I thank the Almighty Lord for giving me life. I cannot wish for anything more
from Him.
Special gratitude I give to my boss and supervisor, Mr. GEORGE MANYASA, your contribution in
stimulating suggestions and encouragement is forever going to guide me in my information
technology career path, thank you Sir.
Furthermore, distinguished appreciation goes to the management of MASINDE MULIRO
UNIVERSITY OF SCIENCE AND TECHNOLOGY most especially the vice chancellor, the Dean of
school of computing and informatics (SCI), the Head of Information Technology Department,
the COD of information technology, our esteemed lecturers and all others involved in making
attachment part of the academic assessment to enable the students gain the aspiring work
experience before graduating.
I can never forget to mention my family especially my father Mr. JOHN OGOLA and my mother
Mrs. PETRONILA ADHIAMBO, if it had not been for them, my education would not have reached
this far. God bless you my parents.
I am grateful to my course COD Dr. CHARLES OMONDI for his guidance and constructive
criticisms.
 EXECUTIVE SUMMARY
This report presents an overview of my Information and Communications Technology (ICT) attachment
at county government of KAKAMEGA, conducted from 7TH MAY 2024 to 9TH AUGUST 2024. The primary
objective of this attachment was to gain practical experience and apply theoretical knowledge acquired
during my studies in a real-world environment. The report outlines the tasks and projects I undertook,
the skills and knowledge I acquired, and the overall impact of the attachment on my professional
development.

This report is organized in the following order:

Chapter one: Introduction

This chapter explains the purpose, scope and limitations.

It also gives an introduction to ministry of ICT in county government of KAKAMEGA including its
background, mission, vision and core values of the organization.

Chapter two: Work experience

This chapter explains the overall systematic exposition of work done during the industrial attachment.

Chapter three: Analysis of industrial attachment experience

This chapter explains on relating the work experience in chapter two with purpose of corporate
internship and also relating work experience in chapter two with specific topics covered in specific
courses during coursework.

Chapter four: conclusion and recommendation

This chapter gives the overall conclusion of the industrial attachment and further recommendations for
improvement such as what was successfully accomplished and what was not successfully accomplished.

Also it includes what should be done given a second chance of internship.

Chapter five: references

This chapter explains a list of textbooks used in explaining theories, concepts and topics covered in
coursework.
 ABSTRACT

This report details my industrial attachment experience at County Government of KAKAMEGA,

undertaken from 7th May 2024 to 9th August 2024. The attachment aimed to bridge the gap
between theoretical knowledge and practical application, providing firsthand exposure to the
working environment of an IT professional. During this period, I was assigned to the ICT
department, where I participated in various projects and daily tasks, including providing IT
technical support and also network administrator in monitoring and troubleshooting network to
allow internet access.

Key projects included the Network Infrastructure Upgrade, which focused on enhancing network
performance and security through hardware and software solutions, and the Web Application
Development project, which involved designing and coding a web application to streamline
internal communication. Additionally, I contributed to IT Support and Troubleshooting,
providing technical assistance to employees and managing help desk requests, and the Data
Migration and Backup Implementation project, which involved migrating company data to a
cloud-based solution and setting up automated backup procedures.

Through these projects, I acquired and honed technical skills in network configuration, web
development, and cybersecurity, as well as soft skills such as teamwork, problem-solving, and
effective communication. The attachment presented several challenges, such as diagnosing
complex technical issues, which were addressed through collaborative problem-solving and
continuous learning

In conclusion, the industrial attachment at County government of KAKAMEGA was a

transformative experience that significantly enhanced my technical competencies and
professional skills, preparing me for future career endeavors in the IT industry. This report
provides a detailed account of my activities, learnings, and the overall impact of the attachment
on my professional development.
 CHAPTER ONE
1.0 INTRODUCTION
The industrial attachment is a critical component of the curriculum for Information Technology students.
It is designed to provide students with practical experience and exposure to real-world working
environments, complementing the theoretical knowledge gained during academic studies. The primary
objective of the industrial attachment is to bridge the gap between classroom learning and industry
practices, allowing students to apply their skills, develop professional competencies, and gain insights
into the day-to-day operations of the IT sector.

Industrial attachment was introduced to inspire the students with practical and technical skills, as a
partial fulfilment for the award of a Certificate, Diploma or a Degree and to introduce the students into
working life.

This is the reasons why I joined county government of KAKAMEGA to be trained in order to get practical
skills and cut a niche for myself in the information technology industry.

1.1 PURPOSE

The industrial attachment program fulfils part of the requirement for the award of a Bachelor’s
Degree in information technology in MASINDE MULIRO UNIVERSITY OF SCIENCE AND
TECHNOLOGY.

The purpose of the industrial attachment is multifaceted. It aims to:

1. Provide hands-on experience in a professional setting, enhancing technical skills and

practical knowledge.
2. Foster the development of soft skills such as communication, teamwork, and problem-
solving.
3. Offer exposure to the latest technologies, tools, and methodologies used in the IT
industry.
4. Enable students to understand organizational dynamics and professional ethics.
5. Prepare students for future career opportunities by building a network of professional
contacts and mentors.

1.2 OBJECTIVES

The specific objectives of my attachment at Ministry of ICT county government of

KAKAMEGA included:

1. Gaining proficiency in programming languages, network configurations and internet

security measures.
2. Contributing to ongoing projects, thereby understanding project lifecycle and
management.
3. Developing the ability to troubleshoot and resolve technical issues efficiently.
4. Enhancing interpersonal skills by collaborating with colleagues and clients.
5. Observing and practicing professional conduct in a corporate environment.
 1.3 GEOGRAPHICAL LOCATION

The Ministry of ICT in the County Government of KAKAMEGA is located in KAKAMEGA

County, Kenya. KAKAMEGA County is situated in the western part of Kenya and serves as the
administrative and economic hub of the region. The county's capital is KAKAMEGA town,
which is the central location for the county government's offices, including the Ministry of
ICT

Physical address P.O BOX 36-50100 KAKAMEGA, KENYA

1.4 THE MINISTRY OF ICT, COUNTY GOVERNMENT OF KAKAMEGA

1.4.1 HISTRORY
The Ministry of Information and Communications Technology (ICT) in the County
Government of KAKAMEGA was established following the enactment of the Kenyan
Constitution in 2010, which introduced devolved government structures. This new
governance framework aimed to decentralize administrative functions and bring government
services closer to the people.
Early Years

In the initial years of devolution, KAKAMEGA County recognized the pivotal role that ICT
could play in enhancing service delivery, promoting transparency, and driving economic
development. The County Government, under the leadership of the first Governor, set up the
Ministry of ICT to spearhead the county's digital transformation agenda.

Key Milestones

2013-2017: Foundation and Infrastructure Development

 Formation: The Ministry of ICT was officially formed as part of the county’s executive
arm, tasked with developing ICT policies and strategies.
 Infrastructure Projects: Focused on laying the groundwork for ICT infrastructure,
including the establishment of the county's data center and the expansion of internet
connectivity to county offices.
 E-Government Initiatives: Launched e-government services to improve accessibility
and efficiency in public service delivery, such as online portals for county services.

2017-2022: Digital Transformation

 Digital Literacy Programs: Introduced digital literacy training programs targeting youth
and public servants to enhance their ICT skills.
 Automation of County Services: Implemented automation projects for various county
functions, including revenue collection, health records management, and land registries.
  Public Wi-Fi Access: Rolled out public Wi-Fi hotspots in strategic locations to increase
internet accessibility for residents.

2022-Present: Innovation and Expansion

o Smart County Initiatives: Launched smart county projects aimed at using technology to
improve urban management, including smart traffic systems and waste management
solutions.
o Innovation Hubs: Established innovation hubs and tech incubation centers to support
local entrepreneurs and startups, fostering a culture of innovation and
entrepreneurship.
o Collaboration and Partnerships: Formed partnerships with private sector companies,
academic institutions, and international organizations to leverage expertise and
resources for ICT projects.

Current Focus

Today, the Ministry of ICT in KAKAMEGA County continues to drive the county’s digital
agenda, with a strong focus on enhancing digital infrastructure, promoting ICT education and
innovation, and ensuring inclusive access to technology for all residents. The Ministry remains
committed to transforming KAKAMEGA into a digitally empowered society that harnesses the
potential of ICT to improve the quality of life and drive socio-economic development

1.4.2 MAIN FUCTIONS

The Ministry of Information and Communications Technology (ICT) in the County Government
of KAKAMEGA plays a crucial role in the county’s development by leveraging technology to
improve service delivery, promote transparency, and foster socio-economic growth. Here are the
main functions of the Ministry:

1. ICT Policy Development and Implementation

o Formulating and implementing ICT policies and strategies that align with the
county's development goals.
o Ensuring compliance with national ICT regulations and standards.
2. Digital Infrastructure Development
o Planning, developing, and maintaining the county's ICT infrastructure, including
data centers, network systems, and internet connectivity.
o Expanding broadband access and digital connectivity throughout the county.
3. E-Government Services
o Implementing and managing e-government platforms to streamline service
delivery and enhance public access to government services.
o Developing and maintaining online portals for various county services, such as
business permits, land registration, and health services.
4. ICT Training and Capacity Building
 o Organizing training programs and workshops to enhance digital literacy and ICT
skills among county staff and residents.
o Promoting continuous professional development in ICT for public servants.
5. Technical Support and Maintenance
o Providing technical support and maintenance for the county's ICT systems and
infrastructure.
o Ensuring the security, reliability, and efficiency of ICT services.
6. Innovation and Technology Adoption
o Promoting innovation and the adoption of new technologies within the county
government and among residents.
o Supporting the development of tech hubs and incubation centers to foster
entrepreneurship and innovation.
7. Public Awareness and Digital Inclusion
o Conducting public awareness campaigns to educate residents about the benefits
and uses of ICT.
o Ensuring inclusive access to ICT resources and services, especially for
underserved and marginalized communities.
8. Cybersecurity and Data Protection
o Implementing measures to protect county data and ICT systems from cyber
threats.
o Ensuring compliance with data protection laws and best practices in
cybersecurity.
9. Collaboration and Partnerships
o Establishing partnerships with private sector companies, academic institutions,
and international organizations to enhance ICT initiatives.
o Facilitating collaboration between different county departments to integrate ICT
solutions across all areas of governance.
10. Monitoring and Evaluation
o Monitoring and evaluating the performance and impact of ICT projects and
initiatives.
o Using data and feedback to continuously improve ICT services and strategies.

1.4.3 MISION, VISION AND MANDATE

Mission

"To facilitate the transformation of KAKAMEGA County into a digitally inclusive society
through innovative ICT solutions that enhance service delivery, transparency, and economic
empowerment."

Vision

"To be a leading catalyst of ICT-driven development in KAKAMEGA County, fostering

innovation, connectivity, and sustainable growth for all residents."
Mandate

The Ministry of ICT, County Government of KAKAMEGA is mandated to:

1. Develop and Implement ICT Policies: Formulate and implement policies that guide the
use and adoption of ICT within the county government and among its residents.
2. Manage ICT Infrastructure: Plan, develop, and maintain ICT infrastructure, including
networks, data centers, and digital platforms, to support efficient service delivery and
connectivity.
3. Promote Digital Inclusion: Ensure equitable access to ICT resources and services across
all communities in KAKAMEGA County, bridging the digital divide.
4. Facilitate E-Government Services: Implement e-government initiatives to enhance
public access to government services, streamline processes, and improve transparency.
5. Support ICT Education and Capacity Building: Provide training and capacity building
programs to enhance digital literacy and ICT skills among county employees and
residents.
6. Drive Innovation and Entrepreneurship: Promote innovation in ICT solutions and
support the growth of technology-driven businesses through incubation and collaboration
with stakeholders.
7. Ensure Cybersecurity and Data Protection: Implement measures to safeguard county
ICT systems and data from cyber threats, ensuring compliance with data protection
regulations.
8. Collaborate and Partner: Establish partnerships with public and private sector entities,
academic institutions, and civil society organizations to leverage resources and expertise
in ICT development

1.4.4 ORGANIZATIONAL STRUCTURE

 Diagram 1 showing organizational structure

1. Ministry Leadership
 o Chief Officer: Provides overall strategic direction and leadership for the ministry.
o Deputy Chief Officer: Assists the Chief Officer and oversees specific departments or
projects as assigned.

2. Departments and Units

o ICT Policy and Strategy Department
 Develops and implements ICT policies and strategies aligned with county
objectives.
 Monitors ICT trends and advises on best practices for technology adoption.

o ICT Infrastructure and Services Department

 Manages the development, maintenance, and expansion of ICT infrastructure
across the county.
 Ensures reliable network connectivity and data center operations.

o E-Government and Digital Services Department

 Implements and manages e-government platforms and digital services for public
access.
 Facilitates online transactions and service delivery optimization.

o ICT Training and Capacity Building Unit

 Provides training programs and workshops to enhance digital literacy and ICT
skills among county staff and residents.
 Coordinates ICT certifications and professional development initiatives.

o Cybersecurity and Data Protection Unit

 Implements cybersecurity measures to safeguard county ICT systems and data.
 Ensures compliance with data protection regulations and manages incident
response.

o Innovation and Technology Adoption Unit

 Promotes innovation in ICT solutions and fosters entrepreneurship through tech
hubs and incubation programs.
 Facilitates collaboration with startups, academia, and industry partners.

o Monitoring and Evaluation Unit

 Monitors the performance and impact of ICT projects and initiatives.
 Conducts evaluations to assess effectiveness and efficiency, using data-driven
insights for continuous improvement.

o Administrative and Support Services

 Provides administrative support for the ministry's operations, including human
resources, finance, and procurement.
 Manages logistics and facilities to support day-to-day activities.

3. County ICT Board or Committee

 o Oversight body responsible for advising on ICT matters, policy review, and strategic
planning.
o Comprises of stakeholders from government, private sector, academia, and civil society.

Coordination and Collaboration

The organizational structure emphasizes coordination between departments and units to ensure
cohesive implementation of ICT initiatives and services. Collaboration with external
stakeholders, including other government agencies, private sector partners, and community
organizations, is also integral to achieving the ministry's goals of digital transformation and
inclusive growth in KAKAMEGA County.

CHAPTER TWO: WORK EXPERIENCE

This chapter entails the systematic exposition of work done during the industrial attachment as
per my log book.

2.1 ORIENTATION FOR THE COURSE WORK.

The orientation for the course was the first thing into consideration before engaging in any task.

This orientation entailed:

1. A brief overview on what is industrial attachment?

2. Reasons for hosting attachment in the institution?
3. What is my expectations at the end of 3 months of industrial attachment?
4. What are some of the objectives for doing the attachment?
5. The appropriate dress code for conducting industrial attachment
6. Time management and cleanliness was a key aspect during orientation?
7. Field trips was also addressed during orientation and the appropriate dress wear
during field trip preferably white coat.

2.2 CRIMPING

The crimping aspect was the first task to perform during attachment mainly to facilitate network
connection and allow internet access by the various organization’s offices. I managed to crimp
the following pair of cables observing appropriate color code.

2.2.1 Straight through cable

A straight-through cable consists of eight wires twisted into four pairs inside the cable jacket.

Both ends of a straight-through cable follow the same pin configuration, which means the wire
sequence at one end mirrors the sequence at the other end.
T568B Standard (Commonly Used):

 Pin 1: White/Orange stripe (TX+)

 Pin 2: Orange (TX-)
 Pin 3: White/Green stripe (RX+)
 Pin 4: Blue (not used)
 Pin 5: White/Blue stripe (not used)
 Pin 6: Green (RX-)
 Pin 7: White/Brown stripe (not used)
 Pin 8: Brown (not used)

Diagram 2 & 3 showing straight through and cross over cable.

2.2.2 CROSS OVER CABLE

This cable is mainly used to connect similar devices such as laptop to laptop, computer to
computer

The pin configuration in a crossover cable is designed to cross over certain wires to allow two
similar devices (e.g., two computers) to communicate directly.
The cable uses two common standards: T568A and T568B. as shown below

Diagram 4 showing pin configuration of cross over cable

2.2.3 ETHERNET CABLE AND PATCH PANEL MODULES

I also involved in creating various ethernet cables to facilitate flow and sharing of internet.

Furthemore, I created patch modules on which ethernet cables will be inserted while mainting
the correct order of the color code.

The primary function of a patch panel module is to terminate the ends of Ethernet cables
(typically Cat5e, Cat6, or Cat6a) in a structured and organized manner. The diagram below
shows an Ethernet cable.

Diagram 5 showing ethernet cable

2.3 INSTALLION OF ANTIVIRUSES.

During my attachment period I was guided and gained knowledge on how to install Kaspersky
antivirus for windows 10 and windows 11 operating system.

Here was the most appropriate procedure for installing the Kaspersky antivirus.

Procedure for Installing Kaspersky Antivirus

1. Download Kaspersky Antivirus Installer:

 o Visit the official Kaspersky website or use a trusted source to download the antivirus
software installer. Ensure you download the version compatible with your operating
system (Windows, MAC OS, Android, etc.).

2. Prepare Your Computer:

o Before installation, ensure your computer meets the minimum system requirements for
Kaspersky antivirus. Also, uninstall any conflicting antivirus software to avoid
compatibility issues.

3. Run the Installer:

o Locate the downloaded installer file (usually a .exe file for Windows or .DMG file for
MAC OS) and double-click to run it. This will start the installation wizard.

4. Choose Installation Language:

o Select your preferred language for the installation process and click "Next" or
"Continue."

5. Read and Accept License Agreement:

o Carefully read the End User License Agreement (EULA) presented by Kaspersky. If you
agree to the terms, check the box indicating acceptance and proceed.

6. Select Installation Type:

o Choose between "Typical Installation" (recommended for most users) OR "Custom
Installation" (for advanced users who want to customize settings).

7. Follow On-Screen Instructions:

o Follow the prompts on the installation wizard to proceed with the installation. You may
be asked to select additional features, configure settings, or specify installation paths.

8. Activate Your License:

o If you have a license key, enter it when prompted during the installation process. This
key is typically provided when you purchase Kaspersky antivirus.

9. Wait for Installation to Complete:

o The installation process may take a few minutes. Allow the software to install all
necessary components and updates.

10. Restart Your Computer (if required):

o After installation, you may be prompted to restart your computer to complete the setup
process. Follow any on-screen instructions regarding system restart.

11. Run Initial Scan and Configuration:

o Once your computer restarts (if required), open Kaspersky antivirus from the desktop
shortcut or system tray icon. Perform an initial scan of your system to ensure it is free
from threats.

12. Update Virus Definitions:

 o Immediately after installation, ensure Kaspersky antivirus updates its virus definitions to
protect against the latest threats. This step may happen automatically upon first launch.

13. Configure Settings (Optional):

o Explore the antivirus settings to customize scan schedules, quarantine actions, real-time
protection, and other preferences according to your needs.

14. Verify Protection Status:

o Confirm that Kaspersky antivirus is active and protecting your computer. Check for any
notifications or alerts regarding system security.

The main purpose for installing this antivirus was to protect the staff’s PC against malware and viruses,
real time threat detection, to allow safe browsing and optimizing system performance.

Diagram 6 showing guide on installation of Kaspersky antivirus on windows OS.