THANKS

Thank you for purchasing our UPS, it is safe and reliable ,

needs few maintenance.

¡ High frequency series is the tower type UPS, please

take note.

¡ This manual includes instructions of safety installation

and operations, they help your UPS to have the long-
est service life. This manual also accounts the UPS
work principle and relativefunctions.

¡ Please obey the instructions and notes stated in this

manual. Keep this manual in a safe place, consult it
before operation.

Note: The company reserves t he r ight t o m ake changes

to product described in this manual at any time
and without notice for reasons of improvement.
ONLINE UPS

TABLE OF CONTENTS
Introduction ............................................ . ......... 1
Safety ............................................................... 3
Installation........................................................ 4
A)Unpacking and inspection ......................... 4
B)Safety Notes............................................. 4
C)UPS rear panel.......................................... 6
D)Front Panel and indicator illumination........ 8
E)UPS Input Connection............................. 10
F )UPS Output Connection........................... 10
G)External battery connection ...................... 11
Operation And Running.................................... 13
A)Operation.. .............................................. 13
B)Run Mode............................................... 14
Maintenance.................................................... 18
Troubleshooting............................................... 19
Information Table............................................. 20
Troubleshooting Table...................................... 21
Appendix 1.EMC grade standard....................... 22
Appendix 2.Specifications................................ 22
Appendix 3.Communication interface............... . 26
 HIGH FREQUENCY SERIES

INTRODUCTION
¡ This UPS is a sophisticated piece of equipment with 16 bit
microprocessor and advanced software programming
technology, high frequency SPWM is created to control the
inverter of UPS. This simplifies the control circuit, enhances
the stability of UPS, also enables the UPS to have enhanced
real-time performance that makes UPS respond the variety
of external environment rapidly and insure that the control
circuit is compact and reliable.
∵ Digital control technology to avoid the temperature
excursion of hardware specification.
¡ Self-diagnoses before startup help UPS to find potential
failure to avoid any losses.
¡ Double conversion on-line topology, which makes the UPS
a pure sine wave machine with constant frequency, constant
voltage, low noise and no interruption with mains power
fluctuation. It protect the user's equipments ideally all the
time.
¡ No transfer time when main power fail or main power
restore, meets the requirements of precision instruments.
¡ Standard bypass function, when UPS meets a faults, it can
transfer to bypass seamlessly and provide alarm.
¡ Advanced voltage compensation technology, makes the
wide input voltage range, reducing the battery usage,
enhancing the adaptive ability against the bad mains power
variation.
∵ Advanced wide frequency input technology, wide input
frequency range of UPS gives UPS a good compatibility
with generator under field circumstances.

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ONLINE UPS

¡ The advanced PFC technology on the input of UPS, im-

proves the input power factor close to unity, raises the
power efficiency, removes the harmonic noise from UPS
to utility, lowers UPS operational costs, it's really a
environmental friendly protection power supply.
¡ Smart Management Function. Under mains power blackout,
UPS would transfer to battery mode to supply power to
loads, when battery voltage is low, UPS would protect
itself and shuts down automatically. When main power
restores, UPS would be turned on automatically to supply
power to loads.
¡ Cold start function, when there is no input, UPS can be
turned on with battery pack, to meet the user's emergency
needs. The cold start function is quite strong. UPS can be
cold started on full load situation.
¡ Fault operation prevention function, every button has delay
function, only when you press and hold the button for a
certain time, required operation can be activated.
¡ Smart Management Function. Under mains power blackout,
UPS would transfer to battery mode to supply power to
loads, when battery voltage is low, UPS would protect
itself and shuts down automatically. When main power
restores, UPS would be turned on automatically.
¡ Via internal or external SNMP card, UPS can go on internet,
you can monitor and manage the UPS status through all
kinds of network management system.
¡Ample LCD display information: Various operation
environments and working status are available through the
LCD display. You can rapidly judge the fault reasons, fault
parts and make the maintenance quickly and conveniently
by the LCD displayed digital fault codes and the fault
information codes checking table.

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 HIGH FREQUENCY SERIES

SAFETY
¡E ven if no t co nnected to m ain po wer, 22 0V vo ltage m ay st ill presents
at UPS outlets.
¡ If external battery cord or power cord needs to be replaced, please
contact our service station or franchiser for replacing to avoid fire
disaster caused by insufficient capacity of such items. Don't
dispose of battery or batteries group in a fire, otherwise, it can
cause explosion and harm to people.
¡ D on't op en th e ba ttery or do th e ba ttery da mage, fo r th e liq uid
spilled from battery is strongly poisonous and do harmful to body.
¡ Please avoid short-circuit between battery anode and cathode;
otherwise, this will cause electric shock or fire.
¡ Don't dismantle the UPS cover, there is danger of electric shock.
¡D on't t ouch b atteries. B atteries a re n ot i solated w ith t he i nput circuit,
there is high voltage between the battery terminals and ground.
¡ Do not connect with the electric equipment such as blower, heater,
drilling machine etc. They may damage the UPS.

Notice :
There presents high voltage in UPS. If there is any
abnormal problem present, please consult the service
center and do not attempt to repair the equipment under
any circumstances. The address of service center has
been detailed on the warranty card.

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ONLINE UPS

INSTALLATION
A £ unpacking and inspection
1、 When unpacking the UPS, please pay attention to the packing
mode and the annex in which includes user-manual, warranty
card, input power cable, output wiring socket. There should
also have an external battery connection cable if the model of
your equipment is of long backup type.

2、 Inspect your machine to see whether it's damaged in the

transportation. If damaged or some parts missing, please
inform the transporter or the franchiser, don't start up your
UPS,

3、 Check if the equipmen t is jus t wha t you wanted to purchase . You

can affirm through inspecting the model number on back panel
MODEL NO: Model

MODEL NO Unit sort MODEL NO Unit sort

1250VA 1.25KVA standard unit 1250VA(H) 1.25KVA long-time unit
2000VA 2KVA standard unit 2000VA(H) 2 KVA long-time unit
3000VA 3KVA standard unit 3000VA(H) 3 KVAlong-time unit
Common tower type

B £ Safety Notes
1、Keep good air circulation around UPS and far away from water,
flammable g as a nd c orrosive.

2、 Don't place UPS on the slope and there should keep good air
circulation b etween i n-vent o n f ront p anel b ottom a nd f an o ut-
vent o n b ack p anel.

3 ¡The environment temperature around UPS should keep in arange

of 0¡~40¡.

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 HIGH FREQUENCY SERIES

4¡There will be phenomena of condensing if the equipment is

dismantled o r i nstalled u nder l ow t emperature. T he e quipment
can't b e i nstalled u nless i t i s f ull d ry a t i nternal a nd e xternal o f
the equipment, otherwise, there will be danger of electric
shock.

5、 The socket that supply power to UPS should be placed near the
UPS, and easy to get.

Note:
¡ When connecting load to UPS, first turn off load and then
connect the power cable and finally turn on load one-by-
one.
¡ Plug UPS on the special power receptacle with over-
current protection, the power receptacle should be
connected with ground wire.
¡ UPS is likely to have output voltage no matter whether the
power input cable is plugged in utility socket. If you wish
UPS don't have output, firstly break off the switch and
then cancel utility power supply.
∽ For standard unit, it is recommended the batteries are
charged for eight hours prior to use. UPS can
automatically charge batteries as long as UPS put through
power. UPS can also be used at once if battery hasn't been
charged , but the back-up time will be less than the
standard value.
∽ When connect inductance load such as laser printer to
UPS, the capacity of UPS is reckoned according to the
loads startup power because the startup power is higher.

C£UPS rear panel

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ONLINE UPS

COMMUNICATION
INTERFACE

BATTERY
SOCKET

INTERNAL
SNMP SLOT

FAN

INPUT
BREAKER OUTPUT
SOCKET

NET SURGE
PROTECTION

INPUT
SOCKET

Fig 1 1250VA BACK PANEL

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 HIGH FREQUENCY SERIES

COMMUNICATION INTERNAL
INTERFACE SNMP SLOT

BATTERY
SOCKET

FAN

OUTPUT
SOCKET

INPUT
BREAKER

INPUT OUTPUT
SOCKET WIRING
SOCKET

NET SURGE
PROTECTION

Fig 2 2000VA/3000VA BACK PANEL

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ONLINE UPS

D）The description of front panel and display lamp

LED Green light

LED Yellow light
LED Red light

Fig 3 Description of the front panel

LCD panel section

l The first line is the numeric section, and is consisted of two
small numeric sections and the related unit section on the
right side. It is used to display the numerical value of the
certain item on the second line.
l The second line is the section of the items which include
input, battery, output, load and temperature, etc.
l The third line is the graphic section which has the load (left)
and battery capacity (right) displayed in graphics. The
failure icon will be displayed when there is a failure.
l The fourth line is the status section, and is the area of
machine status in English. The utility mode is displayed as
“on line”. The battery mode is displayed as “on batt”. The
bypass mode is displayed as “on bps”.

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 HIGH FREQUENCY SERIES

LCD panel sectionLED indicators function

l Red LED is on: UPS is fault and has no output. For example:
Overload beyond the allowed time, inverter fault, BUS fault,
over temperature fault etc..
l Yellow LED is on: UPS is alarming. For example: With utility
in but not turn on the UPS, Bypass mode, batteries are over
charged, charger fault, fan stop working, batteries are
discharged to battery low voltage when UPS works on battery
mode.
l Green LED is on: UPS is normally powered by utility or
battery inverter mode.

Fig 4 Description of the Buttons

Buttons part function

l START/OFF button
Press and hold for some time to turn on/off the UPS.
l FUNCTION button
Press and hold for some time on utility mode: UPS
runs a self-test function.
Press and hold for some time on battery mode: Mute
function.
l INQUIRING button
Press for short time: Indicate the items of the second row item
section orderly. Press and hold for some time: Circularly and
orderly display the items from “ INPUT, BATTERY,
OUTPUT, LOAD, TEMPERATURE” every 2 seconds. When
you press and hold the button for some time again, it will turn
to static output status.
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ONLINE UPS

E£UPS Input Connection

∈ When connect power cable, please use suitable socket with

over-current protection. The socket rating for 1250VA should
be above 6A, for 2000VA should be above 12A, for 3000VA
should be above 16A.

Figure 5 UPS Input Connection

F £ UPS Output Connection

1、 Outpu t of 1250VA use socke t only, please directly plug the

load cable into the output socket.

2、 Output of 2000VA and 3000VA not only provide socket but also
offer high-currency output wiring socket, which make output
wiring become easy.

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 HIGH FREQUENCY SERIES

Figure 6 UPS Output Connection

G£External battery connection

۱¡ C hoose c orrect b attery v oltage a ccording t o t he UPS model. The
batteries can't be more or less connected, otherwise UPS will
work abnormal or be damaged.
Battery voltage for 1250VA is 36VDC;
for 2000VA is 96VDC;
for 3000VA is 96VDC.
2¡ One end of external battery cable is connected to UPS , the other
end is open style two cables used to connect to battery pack.
The process of connecting battery is very important. Operator
must obey the instructions.

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ONLINE UPS

Figure 7 Long backup external battery connection

۱£ First connect battery group in series and ensure correct battery

voltage.

2£ E xtended battery cable must be connected to battery first (do

not connect to UPS first; otherwise there will be danger of
electric shock). Red cable connect with battery anode ¡ + ¡ and
black cable connect with cathode ¡ - ¡ .

3£D on't c onnect a ny l oad t o U PS, p ut t hrough u tility t o U PS a fter t he

input wire has been connected well.

4£ After plug the battery extended cable into UPS battery socket ,
the connection is completed , at the same time UPS starts to

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 HIGH FREQUENCY SERIES

OPERATION AND RUNNING

The operation is simple, operator needn't any special training,
they only need follow the operation instructions listed in this
manual.

A £Operation
1.Operation on utility mode
1). Once utility is plugged in, the internal charger starts to charge
batteries, at this point the yellow LED is on and LCD displays ¡on
bps¡ and the output voltage is zero, which means UPS has no
output.
2). Press and hold the START/OFF button for more than 2 seconds to
turn on the UPS, then it will turn on the internal inverter.
3). Once turned on, the UPS will perform a self-test function, when
the yellow LED turns to green, LCD displays ¡on line¡, it means
UPS is working in utility mode.
2. Start up UPS by DC when utility is disconnected
1). When utility is disconnected, press and hold the START/OFF
button for more than 2 seconds to cold start the UPS.
2). The cold start is the same operation as when UPS is started with
the utility in, and LCD displays ¡on batt¡, which means UPS is
working in battery mode.
3. Turn off UPS in utility mode
1). Press and hold the START/OFF button for more than 2 seconds to
turn off the UPS, then it will turn off the internal inverter.
2) . When turning off the UPS , UPS wil l run a self-tes t function , green
LED will be off and yellow LED will be on, LCD displays ¡on bps
", which means UPS has no output.
4. Turn off UPS in battery mode
1). Press and hold the START/OFF button for more than 2 seconds to
turn off the UPS.

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ONLINE UPS

2). When turning off the UPS, UPS will run a self-test function, UPS
has no output once there is no display on front panel.
5. UPS self-test/mute test operation
1). When UPS is on utility mode, press and hold the FUNCTION
button for 1s, the buzzer will sound once every 4s, the LED lights
light around at the same time as the UPS runs self-testing, and it
will last for 10 seconds.
2). When UPS is on battery mode, the buzzer stops beeping if you
press and hold the FUNCTION button for 1s, and it will restart to
beep if you press and hold the START button for one more
B£Run Mode
1. Bypass mode
UPS will transfer to bypass mode and provide alarming only when it's
turned on with utility present, or overloaded or detected a fault.
Indication and display status on front panel are as following: Yellow
LED is on, LCD displays as below: Status is ¡on bps¡, load and battery
displays are according to the exact load capacity and battery capacity.
When UPS is working on bypass mode, it has no back up function, and
load is powered directly by utility.

Figure 8 Bypass Mode

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 HIGH FREQUENCY SERIES

2. Utility mode
On utility mode, the indication and displays are as following figure:

Figure 9 Utility Mode

Green LED is on, LCD displays: Status is ¡on line¡.

1). If the ¡INPUT¡ letters in the item section (the second row on
LCD display) flashes, it indicates the line and neutral are
incorrect.
2). If load capacity graph in the graphic section (the third row on
LCD display) flashes, yellow LED is on and the buzzer beeps
once half second, it reminds that UPS carries over 100% load
and you should remove the unnecessary load until the
displayed load is below 100%.
3). If battery capacity graph in the graphic section (the third row
on LCD display) flashes, yellow LED is on, it reminds that
UPS is disconnected with batteries or battery voltage is low,
and you should firstly check whether the battery connection is
ok, if yes, the batteries may be fault and need to be replaced.
You can press the FUNCTION button for 1 second to do the
manual self-test, for more details please refer to the
Troubleshooting Table.

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ONLINE UPS

3. Battery mode
On battery mode, the indication and displays are as following figure:

Figure 10 Battery Mode

Green LED is on, LCD displays: Status is ¡on batt¡.

1). On battery mode, the buzzer will beep once every 4 seconds to
provide an audible alarm, press and hold the function button for
more than 1 second, the buzzer will stop beeping, press and hold
the FUNCTION button for one more second, the buzzer will beep
again.
2). If battery capacity graph in the graphic section (the third row on
LCD display) flashes, yellow LED is on, the buzzer beeps once
every second, it means the battery voltage is discharged to
minimum protection voltage, and reminds users that the battery
capacity is diminished and should save all datas and works and
then switch off the equipments.
3). You can test UPS back up function by disconnecting the utility.
4). If the ¡INPUT¡ letters in the item section (the second row on LCD
display) flashes, it means the input voltage or frequency is
beyond the extension.

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 HIGH FREQUENCY SERIES

4. Fault mode
The front panel indication and display is as following:

Figure11 Fault Mode

Red LED is on, LCD displays: Status is Fault indication mark as the
marker in the figure above, The digital section indicates the fault
code, and there is some simple fault information in the status section.
For more details please refer to the abnormal process table.

Notice:
¡ The following process must be performed if UPS is
connected with generator:
First turn on generator , after it runs stably (at this time
ensure UPS is no-load connected) connect output power of
generator to UPS input terminal , then turn on UPS. After
UPS turned on, please connect load one-by-one.

¡I t i s r ecommended t hat t he g enerator c apacity i s a s twice

as UPS rated capacity.

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ONLINE UPS

MAINTENANCE
∵ MAKELSAN UPS needs few maintenance. The battery of
standard unit is of valve regulated, maintenance free. It can
attain expectant life only by keeping frequent charging.
Regardless of UPS STAR or STOP when UPS connects to utility
power, the battery is charged all the time and UPS offers
protection for over-charge and over-discharge。
∵ It is recommended that the batteries are charged once every
four
to six months if UPS hasn't been used for long time.
∵ Normally the battery life is three to five years and the battery
must be replaced ahead of time once there presents any
abnormal status. The battery replacement must only be
performed by qualified personnel.
∵ It is inadvisable to replace a single battery. Operator should
obey the instruction of battery distributor when replacing all
batteries.
∵ The batteries should be charged and discharged once every four
to six months. After UPS discharged to off, the batteries should
be recharged. The charge time of standard unit must be more
than 12 hours.
∵ The battery must be charged and discharged once every two
months in high-temperature area. The charge time of standard

Notice:
¡ Before replacing batteries, first please break off the utility
switch and remove all your metallic adornment such as finger
ring, watch and so on.
¡ Please use the screwdriver with insulating handle . Do not
lay the tools or metallic goods on the battery
¡ It is normal to have sparks when you connect battery wire to
battery, it does not do harm to your body safety .
¡N o anti-connection or short circuit between the battery
anode and cathode forever

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 HIGH FREQUENCY SERIES

TROUBLESHOOTING
∵ The following messages are the messages that users would find on
UPS when it meets some problem, with the use of such messages,
users can know where the problems are and how to deal with such
problems.

∈ Fault indicator on, indicates UPS has detected some fault.

∈ Buzzer beeps, indicate UPS need to be paid attention to.

∈ Several fault indicators and status indicators on, is to help the

When you contact with the service personnel,

following messages is required.

∈ UPS MODEL No. and SERIAL NO.

∈ Date of fault happened

∈ The whole statement of fault (include indicator statements on

panel)

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ONLINE UPS

INFORMATION TABLE
∵ Information Table

Byp mode Line mode Bat mode Bat test mode

Bus Fault 62 05¡25 01¡21 40¡41
Inv Fault 61¡63 04 24 42
Over Heat 33 06 08 43
OP short \ 16 02 44
Overload \ 03 09 45
Fan Fault 36 28 38 46
Charge Fault 07 07 \ \
Bat Over 11 11 11 11

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 HIGH FREQUENCY SERIES

TROUBLE SHOOTING TABLE

∵ MAKELSAN UPS Troubleshooting Table

Fault Causation Solution

Utility voltage or
frequency exceeds UPS is working on battery mode, save
the ¡INPUT¡ UPS input range disk and close the programs, make sure
letters in the item (beep 2 times every utility voltage and frequency is in the
section (the 1s when startup, range of normal
second row on beep for 8 times)
LCD display) Anti-connection of
flashes utility line and Re-connect, make a correct connection
neutral, UPS beeps
once per 2m
Battery indicator Battery low voltage Check UPS battery, re-connect battery
flashes or battery not well, if battery damaged, replace it.
connected

Utility normal, but UPS input breaker

Manually reposit breaker
UPS has no input open circuit

Battery not charged Keep UPS connecting with utility for

enough more 8 hours, recharge battery

Check load capacity, remove some

Short back up time UPS overloaded
redundant loads

Remove battery, please contact

Battery aged franchiser to get battery and relative
subassembly.

Press and hold the ON button for more

Short holding time
than 1s to startup UPS

UPS don't startup

Connect UPS battery well, if battery
after pressing the
voltage low, please turn off UPS and take
ON button
off some loads, then startup UPS

Fault occur inside Contact supplier for servicing

UPS

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ONLINE UPS

Appendix 1. EMC grade standard

The MAKELSAN UPS are manufactured according to the following
EMC international grade standard:

International standard code Grade

*EMC
IEC61000-4-2(ESD) Level 4
IEC61000-4-3(RS) Level 3
IEC61000-4-4(EFT) Level 4
IEC61000-4-5(Surge) ٤Level
*EMI
IEC62040-2 Class B

Appendix 2. Product Performance

¡ Electric performance

Model 1250VA 2000VA 3000VA

Rated load 800W 1400W 2100W
Rated voltage 220Vac
Rated frequency 50Hz

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 HIGH FREQUENCY SERIES

¡ AC input

MODEL 1250VA 2000VA 3000VA

Voltage When load<70%

range Input voltage range is 115÷5V ~ 295÷5V
(Single When load◎70%
phase) Input voltage range is 160÷5V ~ 295÷5V

Frequency 46 ~ 54Hz(50Hz)

Power factor ◎0.97

¡ DC input

MODEL 1250VA 2000VA 3000VA

DC supply voltage 36VDC 96VDC 96VDC
Internal battery type 12V sealed lead acid maintenance free battery
Internal battery
capacity 3PCS 7AH/12V 8PCS 7AH/12V 8PCS 7AH/12V

MODEL 1250VA 2000VA 3000VA

Backup time
(half load) >12min >19min >16min

Backup time
>5min >8min >5min
(full load)

Note: The backup time of long time unit depends on the battery capacity

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∈ Output

MODEL 1250VA 2000VA 3000VA

Voltage tolerance 220Vac(1÷2%)
Frequency tolerance
50Hz(1÷0.2%)
(Battery mode)

THD/ Linear load <3%

full load Non-linearLoad < 4% < 5% < 5%
>110%∪30s transfer to bypass
Overload >150%∪200ms transfer to bypass
Crest ratio 3:1 (max)
Output waveform Standard sine wave
Utility mode transfer
Transfer time: 0ms
to/from battery mode
Utility mode transfer Transfer time is 4ms,
to/from bypass mode standard value is 2.5ms

Efficiency ◎83% ◎85%

¡ Environment

MODEL 1250VA 2000VA 3000VA

Temperature 0→ ~40→
Relative humidity 0 ~ 95%, non-condensing
Altitude <1500m
Store temperature -25→ ~ 55→

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 HIGH FREQUENCY SERIES

∈ Mechanical Specification (Common temple type)

MODEL 1250VA / H 2000VA / H 3000VA / H

Dimension
W*D*H(mm) 144*412*213 191*470*338 191*470*338
Weight Net Weight 14/7.5 33/14 34/15
Kilogram Gross Weight 16 / 9 35/16 36/17

*No announcement if the specifications have to vary

* Default means standard type , "H "means long time type

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Appendix 3. Communication interface

¡ RS232 Communication interface

MAKELSAN UPS p rovides a standard DB9 communication
interface on its rear panel, the definition of the pins is as
following:

6 9

1 5

Pin Definition
1¡٤¡٦ No use
2 Transmit
3 Receipt
5 GND
٧ GND
8 V٥ +
9 Remote wake up
Note: 7, 8 pins provides 5V power for external SNMP card
¡ Net communication SNMP card
MAKELSAN UPS provides an intelligent slot for internal or
external network card, special intelligent network card can be
compatible with the popular software and hardware on the web
and operating systems, it can support operating systems such as
HP Openview, IBM Netview, SUN Netmanager and so on,
enable the UPS go on net function, provides instant UPS and
power information, can be communicated and managed by
various net operating systems.
Please contact your franchiser for details.

26