All India Councilfor Technical Education

This Memorandum ofUnderstanding (MoU) is made at AICTE, New Delhi, on 29* day of July

All India Council forTechnical Education (AICJ'E),a Statutory Body established by an Act
ofParliament (52 of 1987) under the Ministry of Education, Government of India having its
registered office at Nelson Mandela Marg, Yasant Kunj, New Delhi-110070 herein añer
referred to as “AICTE”
AND
IIEC PRIVATE LIMITED herein after referred to as “ED-TECH COMPANY”
For
Product(s)
1. IIEC Certified Ecommerce Professional
WHEREAS

A. Under National Educational Alliance for Technology (NEAT), the best

technologicalsolutions in education technology forenhancing the employability of the
youth,adaptive and personalized learning, experiences for better learning outcomes,
skilldevelopment in niche areas related solutions/ products,evaluated by AICTE and
offered by Ed-Tech companies would be brought undera common platform witha
scheme to offer these solutions as per their pricing policy for studentcommunity.
B. AICTE is the Implementing Agency fortheNEAT scheme forbetter learningoutcomes
ineducation through Public-Private Partnerships, which would identify the Ed-Tech
Companies, whoseproducts would be brought rinder the NEAT scheme forthebenefit
of students of our countiy and free coupons will be distrlbuted to meritorious
economically and socially weaker students.
C. Ed-Tech Company hastosubmit 25 % Coupons inadvance foreach selected product/
comse toAICTE, subject toa minimum of500seats, to be offered as FREE seats by
the Company which would bedistributed to the appropriate beneficiaries (economically
 E. Oncea company is
qualified and students are registered, company cannot off-board the
students and exit the NEAT portal till completion of course and certification. In case,
the company wants to exit the portal; all liabilities related to the students are to be
fulfilled by the company and should also fulfill the terms and conditions issued by
AICTE regarding exiting from theNEAT Portal as envisaged further in clause 3.5.
NOW, THEREFORE, THIS MoU WITNESSETI-1 AS FOI.LOWS:
1.0 Roles and Responsibilities of the ED-TECI1 COMPANY
1.1 Theproduct included i» the Annexure. should be offered through NEAT portal by the
Ed-Tech Company
1.2 The student w'ould initially’ register asa learlicr through the NEAT portal, although
institute/siudent w'ill make payment and subscquently institute/student shall be
authorized to access the product through 13d- J'ech Company I.MS/Portal only.
1.3 The company should nol claims as A1C‘f’l: cx aluatcd (which are not evaluated by
AICTE asperpolic; of the Nlinistry of Education).
1.4 The features of the product. tinielincs and tic to be charged shall be clearly spelt out
on the NEAT portal as per the approx al of AIC“TE.
1.5 Changes inthespecification. including language, details and timelines of the product
shall be made on t)ie NEAT porial by the Company with cxplicit approval from
AICTE. AICTE will grant the permission/approval within 10 days of
application/request received.

1.6 The deliverables of the product shall be displayed on NEAT Portal.

1.7 The fees charged forthe product from theinstitute (per strident) shall be displayed as
per the Ed-Tech company's pricing policy, ina transparent iiianner, while marketing
the product. The refund/cancellation policy of’ the company should be clearly spelt
out. If company wishes to offera discount, the same should be pre-detined and
applied uniformly forall the institutes across India. The discount mechanism scheme
should be ina tabular form as an annexure of this MoU.
1.8Ed-Tech Company would establish payment gateways to receive payments thorn
Institutions via the necessary digital payment gateways esiablished for this purpose.
Maximum useofdigital technologies for the convenience of students is recommended
toinclude payments across all means approved by Reserve Bank of India.
 value of the
nmber ofproducts sold through NEAT portal each year.Accordingly, theEdTech
company hastosubmit 25% of the coupons as free inadvance toAICTE based on
theaverage sale of the last three years of theproducts. Provided that eaGh of them
would commita certain number ofat least (500) FCs to begin with. If theproduct iS
available at no cost, then by default, the company need not subm 1t F r e e C P*** S

1.10 Out of 25 % free seats assured by the institutes only 15% FreeC o upo ns will be
allocated to the socially and economically weaker sections of the st l 3 d e f l t S of that SdfR e

institute and rest 10% Free Coupons, will be allocated as per the N EA T free seat
allocation procedure by AICTE tothestudents within the vicinity, who caR :tVai 1 this
benefit at the Host Institute.
1.11 There should be no distinction in course cuaiculum/Product deliverables IR
whatsoever manner between thepaid students and thestudents who avail FREE seats.
There should not be any deviation in the content and cuaiculum between the free seat
and paid seat.
1.12 The Company would be responsible for lssuing the certificates to the successful
students and information regarding the same needs tobe shared with AICTE through
secured electronic/digital mode. The Company shall not prefix/suffix words like
degree/diploma/PG (orUG) diploma etc. with the name oftheproduct.
1.13 The Company would be responsible for establishing and maintaining the two tier
grievances redressal mechanism for resolving the student grievances as follows:
(a) Normally all grievances should be resolved within 24 hours or by next working
day.
(b) Any grievance that is not resolved within 48 hours should be automatically
escalated to the next level in the Company earmarked forgrievance redressal.
(c) The Ed-tech company must have one dedicated email address and customer care
contact details for grievance redressal and the same must be prominently
displayed on its website..
1.14 A monthly report on the grievanceredressal should be sent to AICTE.
1.15 The logo of AICTE should not be used in the certificates/ websites/ any promotion
al
material by the company.
1.16 The Company should comply with all theinstructions or guidelines lssue
d by AICTE
time to timeregarding working of the NEAT scheme.
1.17 The Company should make theSecurity deposit
in the form ofa Demand l2¥afUonline
transfer/BankGuarantee at thetime of signing MoU in the
name of AICTE forthe
period of MOU as prescribed by AICTE asperthefollowing
criteria:
 “ '”" '*” •.:•,. ,
/*/..

ARttualTurnover of Company (assubmitted in Security Deposit per

Expression of Interest) product/ Course/ Solution
No

1 Above Five crore rupees Five lakh rupees only

2 Between two crore and five crore rupees Two lakh rupees only
3 two
Beo c o e pees One lakh rupees only

Note: If there are any Gol guidelines in respect of MSME orStartups on above, the same shall
apply.

1.18 The security deposit shall remain with AICTE even during extended period of agreement the
same shall be refunded without interest, once the company exits as per clause 1.19 and 3.5.
1.19 Oncea company is qualified and students are registered, company cannot off-board
the student and exit the NEAT portal till completion of course and certification.
Security deposit shall be returned back (without interest), based on the merit of the
ease as per the prevailing policy of AICTE
1.20 The Company canONLY mention that “Product evaluated by AICTE” foronly those
products offered through NEAT Portal which arepart of Annexure of this MoU.

1.21 Companies may be required to provide learning patterns of Students to AICTE.

1.22 EdTech Company should submit their bank statement (or an undertaking from
appropriate authority indicating the value of the sale for the products as in the
annexure), number ofregistrations and progress of registered students for each product
on half yearly basis to AICTE.
1.23 Ed-Tech Company will sign MoU with the particular Institute on similar line as
enumerated inthis MoU and scheme documents of NEAT for B2BMode anda signed
copy of theMoU would be shared with AICTE.
1.24 Ed-Tech Company /ortheinstitute should not make it compulsory forstudents ofa
college to purchasea particular product.
1.25 Ed-Tech Company/ ortheinstitute may create awareness to all the students about the
course for empowering them and creating better employability.
1.26 Institute may ask all the students to takea particular course for empowering them and
creating better employability, provided the institute, bears the cost of the course from
their own resources, without charging any fee from the student. Also,a copy of the
circular sent to all the students for this purpose should be submitted to AICTE.
However, such courses cannot be complete outsourcing ofa program, but add-on
courses for better employability.

2.0 Roles and Responsibilities of AICTE

2.1 AICTE will provide support to Ed-Tech Company forpromoting the

scheme inits
affiliatedcolleges/institutes by organising regular workshops
/ webinar/ social media
campaigning at the regional and national levels to encourage thestudents/lea
rners.
2.2 Half yearly review of sales of the product through NEAT portal, progress,
of students, grievances redressal mechanism will be monitored by AICTE. If any
EdTech company carries out any unethical practice (launching similar products with
similar outcomes) or disobeying any terms and conditions laid down byAICTE, JOITI
time to time, then the MoU shall be annulled in case of violation of any such term of
agreement alongwith forfeiting deposit amouRt. The Apex Committee will take
suitable decision on any other proposal submitted by the company inthefuture based
on the past performance/records of the company.

2.3 The NEAT portal hosting, development and maintenance shall be done byAICTE.

2.4 AICTE would be responsible for distributing and monitoring the FREE COtl ORS tO
the beneficiaries as per the policy decided by the Ministry of Education.

2.5 The Apex Committee will carry outa periodic review (on yearly basis) of the utility
of the Product (s)/ Course (s)/ Solution (s) hosted on the NEAT platform. Such
solutions which are unable to attract the users shall be deleted and such solution
providers can be dropped from theAlliance.

2.6 In case the Product (s)/ Course (s)/ Solution (s) is not able to attract the users. The
Company should exit from theNEAT Portal after fulfilling the liabilities, and should
fulfil the terms and conditions issued by AICTE andthesecurity deposit will be
refunded without interest.

3.0 Commencement, Duration, Amendment and Termination of MoU

3.1 The MoU shall come inforce from thedate it is signed by the Parties. Until and Unless
any specific date is communicated.

3.2 The MoU shall be in force initially fora period ofI year, renewable fora further
period mutually decided by the Parties.

3.3 Any modification or alterations to the MoU shall be first mutually discussed by the
Parties and agreed in writing to become thesupplement MoUs.

3.4 AICTE would be free to terminate the MoU in case AICTE is not satisfied with the
performance, quality, deliverables and unethical practice or disobeying any terms and
conditions laid down by AICTE, from time to time. The MoU shall be annulled in
case of violation of any such term of agreement along withforfeiting security deposit
amount. The Apex Committee will take suitable decision on any other proposal
submitted by the company inthefuture based on the past perfo
rmance/records of the
company. However, AICTE before terminating the MoU would give 30 days'
notice
in writing to the Company.
3.5 Incase the Ed-Tech company wants to terminate the MoU, they
may do so by giving
a 30 days' advance notice in writing and showing ‘zero’ enrollments
Clause No.1.19). The company shall also ensure andprovide (May also refer
the prooftoAICTE that
the existing learners enrolled have received allscheduled
deliverables as per the
Initial purchase agreement.
 ” "”' "•*

3.6 ln Case the MoU is terminated asa consequence of violation of terms and conditions
by the company as per MoU, thesecurity deposit shall be forfeited.

4.0 Dispute Redr‹ss«i

4.1 Each organization shall announeea coordinator for the ex ecution of MoU . In
case of any dispute between the Parties, the dispute shall a be micably r esolv e d ina
meeting of thecoordinators of organizations. However, ifsuch an effort fails ›t Shall be
referred to the Member Secretary AICTE and C EO/ MD/Dire ctor (Decisio n
Maker)/Any authority of the company/authorized representati ve of the com pany . Ifthe
dispute is not resolved, then it shall be referred to theSole Arbitrator who shall be
appointed with the consent of both the parties. The arbitration proceedin gs shall be
conducted as per the provisions contained in the Indian Arbitration and C o nciliati on
Act, 1996(as amended from time to time and in force at the time when ther eferenc e is
made). The Sole Arbitrator shall be appointed withina period of 30 days from date of
receipt of written notice/demand of appointment of arbitrator from either party. The
decision of the Arbitrator shall be binding on both the parties. The cost of the arbitration
proceedings shall be borne equally by both theparties as per Arbitration Rules. The seat
and jurisdiction of the arbitration proceedings shall be at New Delhi. The arbitration
proceedings shall be conducted in English language.

If any dispute still remains unsettled, in that case, the same shall be adjudicated by the
Courts of Law at New Delhi

4.2 Once AICTE terminates the MoU, by default the MoU will be terminated at the
Institute level too. If the MoU is terminated at the Institute level the detailed
information should be shared to AICTE for necessary action. The cost of the products
cannot be more than the cost of the product proposed to AICTE at the time of signing
the MoU. Theinstitute shall ensure that, the Price of Course/ Product shall not exceed
thecost approved by AICTE. The Ed-Tech company should intimate about signing
of MoU with an individual Institute in Advance to AICTE. After clearance from
AICTE, theprocess of signing MoU with an individual Institute shall be carried out.
5.0 Force Majeure

5.1 If at any time, during the continuance of this MoU, theperformance

in whole or in
part, by either party, of any obligation under this isprevented or delayed, by reason
ofwar, or hostility, acts of the public enemy, civicGOmmotion,
sabotage, Act of State
or direction from StâtUtory Authority, explosion, epidemic,
quarantine restriction,
strikes and lockouts (as are not limited to theestablishmen
ts and facilities of the
Company), fire, floods, natural Cälamities or any âCt Of GOD (hereinaf
as EVENT), provided notice of happenings of ter referred to
any suchEVENT is given by the
affected party to the other, within 21 Calendar
days from the date ofoccurrence
thereof, neither party shall, by reason ofsuch
event, be entitled toterminate theMoU,
ROr shall either party have an
y such claims for damages against the
of suchnon-performance or delay in per other, in respect
formance. Provided SERV
Com pany shall be resumed as soon âS ICE under the
pFâGticable, after such EVENT
end or ceases to exist. cornes to an
Witness
 Annexure

's/OfNEAT ProductS;pg
i**ded in the MoU
S.No Name ofthe NEAT IDofthe
Product Bucket Pńce ofthe
Product Produci per
Studeet
1 IIEC NEAT202ż 1126 PROD I B2B 12500