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Assessment on the effectiveness and satisfaction of students in eStudent

information portal

Conference Paper · December 2017

DOI: 10.1109/HNICEM.2017.8269485

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 Assessment on the Effectiveness and Satisfaction of Students in
eStudent Information Portal

Jhon O. Inoco Alexander A. Hernandez

Institute of Computing and Engineering College of Information Technology Education
Davao Oriental State College of Science and Technology Institute of the Philippines
Technology, City of Mati, Philippines Manila, Philippines
[email protected] [email protected]

Abstract- Technology has a positive influence upon information stored on its database for its functions. A
all branches and spheres of our life. People can system used to display specific data about the students
easily access their documents and information by enrolled in DOSCST such as the student’s profile,
the use of technology. This is possible through the academic records and grades every semester, subjects
easy storage, retrieval, and manipulation of data enrolled in every semester, account balances,
even in real time transaction. One of the specific schedules and room assignment. The system fetches
examples of these real-time systems is the this information from DOSCST’s Electronic Schools
Electronic Student Information Portal of Davao Management System (ESMS) database and display it
Oriental State College of Science and Technology to the users online. The system was used as a means
which aims to provide students an avenue to easily for the students to access and view that important
access their information such as grades, profiles, academic information [1] in which they were not
academic records, class schedules and subject allowed to access using ESMS. It aims to help the
offerings. The eSIP was directly connected to the students be well-informed about their status in the
database of an independent system of Davao College without the need to go through the College
Oriental State College of Science and Technology, Registrar, the Accounting department and/or their
which is the Electronic School Management System faculty for every subject.
(eSMS). This study aims to understand the The objective of this research is focused on the
effectiveness and satisfaction of the existing assessment of the existing Electronic Student
eStudent Information Portal (eSIP) system Information Portal (eSIP) of Davao Oriental State
implemented by the Davao Oriental State College College of Science and Technology (DOSCST) in
of Science and Technology. The results of the study terms of efficiency on User Accessibility and System
show that the eSIP systems is effective regarding Quality.To assess the satisfaction of the students
information management, accessible, and meets the regarding the performance of the eStudent Information
minimum systems quality requirements. Thus, the Protal (eSIP). Specifically, it aimed to solve the
students are satisfied. Practical and research following inquiries:
recommendations are discussed.
1. What is the feedback of the students when it comes
Key terms: Student Information Portal, Descriptive Research, to the quality of the information produced by the
Effectives of Information Systems, Developing Country eSIP;
2. What is the point of view of the students regarding
1. Background the quality of the performance of the system; and
Computers are used in many real-time systems 3. How accessible the system for the students is?
existing in today’s technology. It has a vast amount of
knowledge and information that are usually produced 2. Related Literature
in every day.One of the specific example of these real-
time system is Electronic Student Information Portal There are several studies conducted on different
of Davao Oriental State College of Science and approaches on measuring the effectiveness or
Technology aims to provide students an avenue to usefulness of particular online services. The studies
easily access their information such as grades, profiles, vary from the technology adoption model and criteria
academic records, class schedules and subject used to determine the factors influencing the user
offerings. The eSIP was directly connected to an satisfaction of a certain online services[2]. Enumerated
independent system, which is the Electronic School are some of the studies as bases of construction of this
Management System (ESMS), and uses the study.

978-1-5386-0912-5/17/$31.00 ©2017 IEEE

 The study of Pacio 2009 [3] gave emphasis to Portal (eSIP) for user Accessibility.
theStudent Information System in providing the
students to accesstheir academic and biographic Provides accurate
records and it has the ability to update their address personal data 100 4.23 0.789515 0.078951
information and preregister for classes [2][7] [10]. information.
Suggest
SIS has an integrated method to support the Comments and 100 3.61 0.956377 0.096119
Feedback
acquiring, storing, analyzing and controlling the
View class
institution flow of student data throughout the academic
institution. Highly developed SIS can be useful in schedules with
100 4.23 0.789515 0.078951
nearly all institutional International Journal of assigned
Innovative Interdisciplinary Research Issue 4 s 2013. instructors
/Professors
A study of Min-Jhih, et al [11], describes that the
study uses decomposed TPB, where it defines
The findings on the assessment on user
precursor variables to attitude factor such as observed
accessibility were derived through designed
usefulness, compatibility, observed playfulness, while
questionnaire. As could be gleaned in the above table,
for normative beliefs variables, these were online word
students agreed, in average, in all indicative
of mouth, interpersonal influence. And lastly precursor
statements, this means that the level of perception of
for control belief are self-efficacy, facilitating
students in terms of user accessibility of Electronic
conditions that impact the behavioral intention [19]
Student Information Portal (eSIP) are on a high extent.
[20] [21]. The result of this study that self-efficacy and
Electronic student Information Portal (eSIP) being a
compatibility doesn’t have a major effect on the
user friendly environment got the highest mean of
behavior of downloading on mobile applications. The
4.28, this is not significantly different in updating
reading further explains that externalities of network
academic performance result with a mean of 4.27
affect the intention of the user and downloading
neither in providing accurate personal data information
behavior of mobile applications.
nor viewing class academic schedules with assigned
Instructors or professors which had the same mean of
4.23. However, there is quite difference from above
3. Research Methodology statements regarding on user’s accessibility in terms of
This study used the Delone and Mclean suggesting comments and feedbacks which had a
information model to understand the characteristics mean of 3.61.
of the eSIP system. The survey includes four sections: Table 2: Assessment on Effectiveness of eStudent Information
(1) demographic profile of the respondent, (2) items Portal (eSIP) for the System Quality.
on information quality, (3) systems quality, (4) and
service quality. The survey was rated using a 5 point System Quality N Mean
Standard Standard
Likert’s Scale. The respondents of the survey were Deviation Error
Provides ease of
randomly selected from different programs within system
institution. The survey questionnaire was distributed accessibility 100 4.04 0.77746 0.077746
for three months. The students were reminded by the Displays
class advisers to submit the filled out surveys webpages clear
and attractive. 100 4.00 0.9101 0.09101
questionnaires within three months. There were 100 Detects link
usable survey data from the respondents. All survey address easily. 100 3.88 0.956424 0.095642
questionnaires were completely filled out by the Keeps safe and
respondents. The data was analyzed used descriptive secure personal
statistics. information. 100 4.24 0.933333 0.093333
Deliver overall
usefulness of the
4. Result and Discussion system 100 4.22 0.746439 0.074644

Table 1: Assessment on Effectiveness of eStudent Information

This part indicated the level of perception of
User Standard Standard
Accessibility
N Mean
Deviation Error students to Electronic Etudent Information Portal in
User terms of system quality. After the students were asked
Friendly 100 4.28 0.739642 0.073964 and data was analyzed, it showed that similarly on user
Environment accessibility, level of perception on system quality was
Updates
academic
on a high extent since students, in average, agreed in
100 4.27 0.623333 0.078951 every statement. Moreover, from five statements, eSIP
performance
result. portal, system that keeps safe and secure personal
978-1-5386-0912-5/17/$31.00 ©2017 IEEE
 information had the highest level (x=4.04); deliver EFFECTIVENESS OF SIS IN MANAGING STUDENT,”
pp. 1–24, 2009.
overall usefulness of the system (x=4.22); provides
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978-1-5386-0912-5/17/$31.00 ©2017 IEEE

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