RC

ANDREW.NGUYEN. ANDR

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READING TEST ANDREW.NGUYEN.617
In the Reading test, you will read a variety of texts and answer several different types of
reading comprehension questions. The entire Reading test will last 75 minutes. There are
three parts, and directions are given for each part. You are encouraged to answer as many as
ANDREW.NGUYEN.617
questions as possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers in
ANDREW.NGUYEN.617
your test book.

ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

ANDREW.NGUYEN.617
101. The firm is so successful that its sales are
105. The management team values
more than two times those of its main --. customer satisfaction and to
continue serving
(A) competitive customers in the future.
(B) competitively (A) hopefully ANDREW.NGUY
(C) competitor (B) hoping
(D) competing (C) hoped
ANDREW.NGUYEN.617
(D) hopes
102. To maintain the publishing schedule, please
send Mr. Erskine------finished manuscript by 106. All safety policies will be-------reviewed by
May 21. the human resources department before
UYEN.617 (A) you publication.
(B) your (A) extensively
(C) yours
ANDREW.NGUYEN.617
(B) extensive
ANDREW
(D) yourself (C) extension
(D) extending
103. Skyline Travel Insurance provides full------of
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trip cancellations and medical emergencies 107. Those who seek--------opinions on tax matters
while abroad. are recommended to contact Thacker
(A) discounts
ANDREW.NGUYEN.617
Accounting Services.
(B) guarantees (A) eternal
(C) response (B) expert
(D) coverage (C) initial
ANDREW.NGUYEN.617 (D) partial
104. Raymond Holt will retire from the 108.
Seacrest Shipping Company thirty
years of
ANDREW.NGUYEN.617
The new shopping mall’s opening day
celebration is to------with a ribbon
service. cutting
(A) along ceremony at 10:00 A.M.
(B) on (A) commenced
DREW.NGUYEN.617
(C) after (B) commences
(C) commence
(D) into W.NGUYEN.6
(D) commencing

1
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109. To reduce the building’s water------, the 115. To get a refund, ticketholders must submit
landlord replaced the showerheads in each a request form via e-mail or visit the
apartment with newer ones. ANDREW.NGUYEN.617
Nordstrom Theater ticketing office --.

(A) addition (A) their own

(B) result (B) them
(C) installment (C) they
ANDREW.NGUYEN.617
(D) usage (D) themselves
ANDREW.NGUYEN.617
110. To promote employee satisfaction, 116. All customer------, including customer
Lindser Inc. provides free coffee the complaints, are directed to the account
hours of 8 manager.
A.M. and 10 A.M.
(A) in (A) concern
ANDREW.NGUYEN.617
(B) between (B) concerning
(C) always (C) concerns ANDREW.NGUYEN.617
(D) ever (D) concerned

111. The negative feedback from customers was 117. Ms. Ortega is still speaking with the CEO,
-------to the lack of explanation regarding the -------our department meeting will have to
ANDREW.NGUYEN.617
product’s uses. take place sometime in the afternoon.
(A) accused (A) also
(B) confirmed (B) even
(C) presented (C) so ANDREW.NGUY
(D) attributed (D) like
ANDREW.NGUYEN.617
112. Avoiding caffeinated drinks can help
118. The state representatives were applauded
people who have difficulty falling
asleep at -------their determination to implement a
night. more efficient tax system.
(A) previously (A) for
UYEN.617 (B) though (B) with
(C) everything ANDREW.NGUYEN.617
(C) of ANDREW
(D) sometimes (D) to

113. Issues with recent hires have prompted 119. Mr. Yung helps-------tech companies by
Vincent Manufacturing to adopt higher ------- informing them about new trends in
for its recruitment processes.
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(A) categories ANDREW.NGUYEN.617

(A) emerged
(B) risks (B) emerging
(C) documents (C) emerge
(D) standards (D) emerges

ANDREW.NGUYEN.617
114. Packages that do not require a signature 120. Star Watch maintains quite a wide-------in the
may be placed the office if delivered after digital age because it prints materials which
hours. ANDREW.NGUYEN.617
are not published online.

(A) without (A) distribute

(B) onto (B) distributing
(C) outside (C) distribution
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(D) afterward (D) distributed

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2
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121. The conference room was in use, so the 126. The-------of the interview was posted online,
team met at the café in the lobby --.
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but only excerpts were included in the TV
(A) almost program.
(B) likewise (A) system
(C) else (B) admission
(C) entirety
ANDREW.NGUYEN.617
(D) instead
(D) course
122. Employees can take part-------on-site ANDREW.NGUYEN.617
professional development courses every 127. To get the most honest and accurate
feedback,
Wednesday at lunchtime. the company encourages employees to
submit
(A) onto their comments------.
(B) upon (A) typically ANDREW.NGUYEN.617
(C) in (B) noticeably
ANDREW.NGUYEN.617 (C) expressively
(D) by
(D) anonymously
123. Please make-------copies of the handouts to
be distributed to the workshop participants. 128. Becco Beverages will-------its new energy

drink to young consumers through an

ANDREW.NGUYEN.617
(A) multiple aggressive social media campaign.
(B) admirable (A) notify
ANDREW.NGUY
(C) continuous (B) compete
(D) substantial (C) transmit
(D) market
124. -------the intense competition in the area, 129.
the ANDREW.NGUYEN.617
There are still many voters who have
not decided which candidate to support
restaurant performed well during its first
in the
UYEN.617 year in business.
-------elections.
(A) In case
(B) Given (A) impending ANDREW
(C) Thanks to (B) immense
(C) unlimited
(D) Throughout ANDREW.NGUYEN.617
125. (D) valuable
130.
REW.NGUYEN.617 The new smartwatch from Trax
Technology can play record audio files at ------to a new branch, Mr. Benson took on more
the touch
of a button. responsibility in the area of client retention.

(A) even though (A) Transfer

(B) Transfers
(B) as well as ANDREW.NGUYEN.617
(C) additionally (C) Transferring
ANDREW.NGUYEN.617
(D) furthermore (D) Had transferred

ANDREW.NGUYEN.617

DREW.NGUYEN.617
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ANDREW.NGUYEN.617
PART 6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each
text. Four answer choices for each question are given below the text. Select the best answer
to complete the text. Then mark the letter (A), (B), (C) or (D) on your answer sheet.
ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

Questions 131-134 refer to the following notice.

ANDREW.NGUYEN.617
Events Change Announcement:
ANDREW.NGUYEN.617
The singing contest scheduled for June 20 in Everette Park has been canceled. The committee

------- all registration fees to participants. Weather experts---------that a major storm will hit our
131. ANDREW.NGUYEN.617 132.
area in the early morning hours of June 18. The storm will most likely clear within 24 hours, but

the event planners did not want to---------the safety of those traveling to the event. The contest
133. ANDREW.NGUY
will be rescheduled for later this summer.-------.
134.
ANDREW.NGUYEN.617

131. (A) refunds 133. (A) risk

UYEN.617 (B) refunding (B) speculate
(C) will refund ANDREW.NGUYEN.617
(C) assess
(D) will be refunded (D) intimidate ANDREW

132. (A) predictably 134. (A) The winner was a country music band.
(B) predictable (B) Updates will be released when a date
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(C) predict
is finalized.
ANDREW.NGUYEN.617
(C) The park has plenty of room for
(D) prediction
audience
members.
(D) Be sure to bring water-resistant clothing.
ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

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Questions 135-138 refer to the following e-mail.
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To: Rudy Odessa
From: Irvine Wheeler
Date: February 27
ANDREW.NGUYEN.617
Subject: Assignment
ANDREW.NGUYEN.617
Dear Ms. Odessa,

For your next freelance assignment, you should---------the proposed sale of a section of the
135.
ANDREW.NGUYEN.617
Hickory National Park. If possible, I would like to receive the article by March 13 so that it can
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appear in the April ------- of our magazine. The length of the article should be at least 500
136.
words, and its quality should be in line with our publication’s--------content. If you find that you
137.
are having difficulty doing research for this article, please let me know.---------.
ANDREW.NGUYEN.617 138.

Regards,
Irvine Wheeler
Editor, Nature News Monthly ANDREW.NGUY

ANDREW.NGUYEN.617

135. (A) investigated

UYEN.617 137. (A) engagement
(B) investigative (B) engaged
(C) investigation ANDREW.NGUYEN.617
(C) engaging ANDREW
(D) investigate (D) engage

136. (A) order 138. (A) I may be able to provide some

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(B) deadline
helpful resources.
ANDREW.NGUYEN.617
(B) Each of the photos has a brief caption.
(C) edition
(C) Your writing style is suitable for
(D) journalist our needs.
(D) We regret the disruption to your work.

ANDREW.NGUYEN.617 ANDREW.NGUYEN.617

DREW.NGUYEN.617
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Questions 139-142 refer to the following article.
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Shobe Station to Close

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December 2—The Department of Transportation has announced that Shobe Station,

located on subway line 3, will be closed permanently.

ANDREW.NGUYEN.617
--. The number of passengers

using the
139.
station has declined significantly. Therefore, the department could no longer justify the -------
ANDREW.NGUYEN.617 140.
of keeping it open. Workers assigned to Shobe Station,---------maintenance personnel, will be
141. ANDREW.NGUYEN.617
reassigned to other stations. Passengers in the area are encouraged to use Jarvis Station, which

is---------to the post office.

142.
ANDREW.NGUYEN.617
139. (A) Commuters are upset about the 141. (A) following
fare increase.
(B) regarding
(B) We apologize for the delay to your
(C) including ANDREW.NGUY
journey.
(C) It is the fastest form of (D) considering
transportation during rush hour.
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(D) The last day of operation will be January
142. (A) payable
15. (B) equivalent
140. (C) reliable
UYEN.617 (A) prevention (D) adjacent
(B) expense
ANDREW
(C) occupation
ANDREW.NGUYEN.617
(D) account

REW.NGUYEN.617
ANDREW.NGUYEN.617

ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

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Questions 143-146 refer to the following information.
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Due to having--------rooms available during the peak season, Redwood Hotel cannot guarantee
143.
that guests can stay beyond their original reservation. Should you wish to extend your stay, the
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availability--------. We will try to keep you in the same room for at least a few nights. However,
144. ANDREW.NGUYEN.617
particularly for extensions longer than a--------, this may not be possible. We may also try to
145.
reserve a room for you with one of our partners.-------.
ANDREW.NGUYEN.617 146.

ANDREW.NGUYEN.617
143. (A) limited 145. (A) minute
(B) limits (B) hour
(C) limitation (C) day
ANDREW.NGUYEN.617
(D) limit (D) week

144. (A) is checking 146. (A) You can earn points at our branches
across the country.
(B) checks ANDREW.NGUY
(C) will be checked (B) We have business relationships with several
ANDREW.NGUYEN.617 local hotels.
(D) has checked
(C) The new online reservation system is
easy to use.
(D) Please let us know if you need more
towels or other supplies.

UYEN.617
ANDREW.NGUYEN.617
ANDREW

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ANDREW.NGUYEN.617

ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

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ANDREW.NGUYEN.617
PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper
articles, e-mails, and instant messages. Each text or set of texts is followed by several
questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on
ANDREW.NGUYEN.617
your answer sheet.
ANDREW.NGUYEN.617

Questions 147-148 refer to the following advertisement.

ANDREW.NGUYEN.617
ANDREW.NGUYEN.617
For stylish footwear that will last for years, try Vinson! We have a large range of leather
dress shoes available with modern designs. Our shoes are hand-crafted using only the
finest leather. And if you like shopping at Vinson, maybe you’d like to join the Vinson
family by running your own Vinson-branded shop! To find out more about franchising
ANDREW.NGUYEN.617
opportunities, e-mail Loretta Sisco at [email protected].

147.
What is mentioned about Vinson’s ANDREW.NGUY
148. Why should people e-mail Ms. Sisco?
products? (A) To sign up for a company newsletter
ANDREW.NGUYEN.617
(A) They are made by hand. (B) To apply for a job at the factory
(B) They use recycled materials. (C) To learn about opening their own store
(C) They can have custom designs. (D) To share some opinions about the product
(D) They are very lightweight.
UYEN.617
ANDREW.NGUYEN.617 ANDREW

REW.NGUYEN.617
ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

ANDREW.NGUYEN.617
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Questions 149-150 refer to the following notice.
ANDREW.NGUYEN.617

Local writers are invited to join the Creative Writers Club, which meets on the first Monday
of each month in the library’s Sunshine Room from 2 P.M. to 4 P.M. We select a new topic
ANDREW.NGUYEN.617
every month, and we read our work and offer comments during the meeting. Writers of all
levels are welcome.
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There is no need to register in advance, but if you would like to suggest a topic for the
group, you may do so by calling the club’s president, Donna Coronel, at 555-7920.
To get to the meeting, use exit B from Lenexa Station (subway line 4).

ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

149. 150. According to the notice, why should people

Where is the notice most likely
call the number provided?
posted?
(A) To contribute a donation
(A) In a book for writers
ANDREW.NGUYEN.617
(B) On a subway map
(B) To register for an event
(C) To make a suggestion
(C) At a library
(D) In a hotel meeting room
(D) To approve a topic
ANDREW.NGUY
ANDREW.NGUYEN.617

UYEN.617
ANDREW.NGUYEN.617 ANDREW

REW.NGUYEN.617
ANDREW.NGUYEN.617

ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

DREW.NGUYEN.617
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Questions 151-152 refer to the following article.
ANDREW.NGUYEN.617

APRIL 9—This Saturday, Southwest Mall will hold its grand opening event, starting at

ANDREW.NGUYEN.6179 A.M. The mall features 203 stores and restaurants, making it the largest of its kind
in the region. Most local residents are pleased with the project due to its job
ANDREW.NGUYEN.617
creation opportunities as well as ability to attract tourists. However, not everyone is
happy with
it. Some people believe that the area is not equipped to handle the dramatic increase in
vehicles on the roadways, which could lead to severe traffic jams and delays.
ANDREW.NGUYEN.617
ANDREW.NGUYEN.617
151. 152. According to the article, what are some
What is the article about?
residents concerned about?
(A) A restaurant chain
(A) Too much job competition
(B) A luxury hotel
ANDREW.NGUYEN.617
(C) An apartment building
(B) Heavy traffic congestion
(C) Increased water pollution
(D) A shopping center
(D) Problems with noise

ANDREW.NGUY
ANDREW.NGUYEN.617

UYEN.617
ANDREW.NGUYEN.617 ANDREW

REW.NGUYEN.617
ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

DREW.NGUYEN.617
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Questions 153-154 refer to the following text message chain.
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SANDRA JOHNSON 2:03 P.M.
I just arrived at Arbutus Station. The car rental place lost my reservation. That
means I won’t be able to drive to Klein Hall for the seminar. Are you driving
ANDREW.NGUYEN.617
there?

ANDREW.NGUYEN.617
2:06 P.M. LAWRENCE BLAIR
I’m at the Daylene Building now, but I’m leaving shortly to meet a client at
the Bluffton Café. I’m going to the seminar, but I’m arriving late.
ANDREW.NGUYEN.617
You’ll have to take a taxi.

ANDREW.NGUYEN.617
SANDRA JOHNSON 2:07 P.M.
Can I pay for that with the company card?

ANDREW.NGUYEN.6172:08 P.M.
LAWRENCE BLAIR
Go right ahead. It’ll be cheaper than renting
a car anyway.
ANDREW.NGUY
SANDRA JOHNSON 2:09 P.M.

ANDREW.NGUYEN.617
Okay. I’ll do that. See you at the seminar.

2:10 P.M. LAWRENCE BLAIR

Yeah. Please save me a seat if you can. Thanks!
UYEN.617
ANDREW.NGUYEN.617 ANDREW

REW.NGUYEN.617
ANDREW.NGUYEN.617
153. At 2:08 P.M., what does Mr. Blair mean when 154. Where will Mr. Blair and Ms. Johnson meet
he writes, “Go right ahead”? later today?
(A) He approves of a transportation charge. (A) At Arbutus Station
ANDREW.NGUYEN.617
(B) He doesn’t want Ms. Johnson to wait
for him.
(B) At Klein Hall

(C) He is explaining how to get to a taxi stand.

ANDREW.NGUYEN.617
(C) At the Daylene Building

(D) He will let Mr. Johnson borrow (D) At the Bluffton Café
some equipment.

DREW.NGUYEN.617

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Questions 155-157 refer to the following advertisement.
ANDREW.NGUYEN.617

Are you looking for a way to improve sales for your online
shop?
ANDREW.NGUYEN.617 Market-Master is here to help!
ANDREW.NGUYEN.617 ANDREW.NGUYEN.617
Our online tool is the solution you need to manage your e-commerce business
by setting up a professional-looking online catalog that’s easy for customers
to navigate. With Market-Master, you can create fully responsive Web sites that
look great on desktops, laptops, and mobiles. Our program does not require
technical expertise of any kind. And if you need help, our customer service team
is available
ANDREW.NGUYEN.617
twenty-four hours a day, seven days a week, even on holidays.
ANDREW.NGUYEN.617
Now is the perfect time to buy Market-Master. Buy this useful tool before the end
of
the month,
155. Who most likely is and you’ll getaudience
the intended an additional 20% off the
157. regular price.
According to theYou won’t want how can
advertisement,
of the advertisement?
to customers get a discount?
(A) Delivery companies (A) By buying more than one item
(B) Online retailers ANDREW.NGUYEN.617
(B) By writing a product review
(C) Graphic designers (C) By making a purchase this month
(D) Software developers ANDREW.NGUY
(D) By completing a customer survey

156. What is NOT indicated about Market-Master?

(A) It is suitable for various devices. ANDREW.NGUYEN.617
(B) It includes round-the-clock support.
(C) It can be used by beginners.
UYEN.617 (D) It is recommended by professionals.

ANDREW
ANDREW.NGUYEN.617

ANDREW.NGUYEN.617
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DREW.NGUYEN.617

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Questions 158-160 refer to the following e-mail.
ANDREW.NGUYEN.617

Noah Fitzgerald <[email protected]>

To:
From:
Alicia Sinclair <[email protected]
Date:
ANDREW.NGUYEN.617
June 5
ANDREW.NGUYEN.617
Subject:
Conference room

Dear Mr. Fitzgerald,

ANDREW.NGUYEN.617
I’m writing about your reservation for the main conference room from 2 P.M. to 4 P.M.
this Thursday. I know you wanted to use the room to have one-on-one meetings with
your team members as part of their quarterly assessments. — [1] — Unfortunately, this
ANDREW.NGUYEN.617
reservation has to be canceled. As you may have heard, our CEO will be interviewed on
that day by Channel 6 news because of her recent appointment to the position. We’re
ANDREW.NGUYEN.617
not sure whether they will film the interview in her office or in the conference room.
— [2] — I’m sorry for any inconvenience this may cause.

It seems that you don’t actually need a large space for your planned activity, just
somewhere private. — [3] — How about using my office instead? I have some clients to
ANDREW.NGUYEN.617
visit that day anyway, so it will be completely free. I usually leave it locked, but if you
stop by on Wednesday, I can give you a key. — [4] — I hope this resolves the problem.
Please let me know if there is anything else I can do. ANDREW.NGUY
Cheers,

Alicia
ANDREW.NGUYEN.617

UYEN.617
158. What was Mr. Fitzgerald planning to do on 160. In which of the positions marked [1], [2],
Thursday? [3], and [4] does the following sentence
ANDREW.NGUYEN.617
best belong?
(A) Lead a training workshop
“Therefore, it would be best to leave both ANDREW
(B) Practice a presentation options open rather than commit to just one.”
(C) Conduct employee evaluations (A) [1]
(D) Interview some job candidates (B) [2]
REW.NGUYEN.617 (C) [3]
Why should Mr. Fitzgerald visit Ms. Sinclair
159. on Wednesday? (D) [4] ANDREW.NGUYEN.617
(A) To meet a client
(B) To pick up an item
(C) To confirm a schedule
(D) ToDREW.NGUYEN.617
rearrange some furniture
ANDREW.NGUYEN.617

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Questions 161-163 refer to the following article.
ANDREW.NGUYEN.617
KOLKATA (January 3)—With the third- This upward momentum doesn’t seem to
largest population for a metropolitan be stopping anytime soon. Vinay Sardar
area in India, and a bustling port, Kolkata of SP Services, which sources workers for
ANDREW.NGUYEN.617
and its surrounding suburbs are well-
positioned for trade and shipping. In the
companies in the area, has noticed a boom
in textiles. “We’re constantly looking for
past three years, the number of textile
manufacturers in the area has increased by
ANDREW.NGUYEN.617
workers who can fill all of these new
positions, but it’s a challenge to keep up
eighty percent. Market leaders such as with the demand,” he said. The expansion
Raunak Enterprises and Nava Textiles are of textile companies is also drawing the
making more goods than ever before, attention of foreign investors, whose
mainly for export to Australia and contributions are likely to further fuel the
ANDREW.NGUYEN.617
Southeast Asia. trend.

ANDREW.NGUYEN.617
161.
ANDREW.NGUYEN.617
What is the purpose of the article?
163. Who most likely is Mr. Sardar?
(A) To publicize a corporate merger (A) An accountant
(B) To highlight an industry’s growth (B) A recruiter
(C) To recommend a region for (C) A government official
traveling (D) A foreign investor
(D) To explain the history of a region ANDREW.NGUY
ANDREW.NGUYEN.617
162. What is indicated about Raunak Enterprises?
(A) It has invested in technology.
(B) Its headquarters is in Australia.
(C) It shares a facility with Nava Textiles.

UYEN.617 (D) It is producing record amounts.

ANDREW.NGUYEN.617
ANDREW

REW.NGUYEN.617
ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

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Questions 164-167 refer to the following Web page.
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http://www.warrensville.gov/news

Posted: October 8
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Historical Building Preservation Program
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The city of Warrensville is pleased to announce the Historical Building Preservation Program, a
new initiative to remodel and protect older buildings of historical significance in
Warrensville. Last month, our city was given a grant from the federal government to cover
the costs of this type of maintenance.
ANDREW.NGUYEN.617
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The city council has met with representatives from the neighboring town of Lanham to get
advice on how they implemented their building preservation plans last year. Challenges
and goals were determined, and it was determined that the first project will be carried out
at the former post office building on Elkview Street. The work will begin there next week,
and a collection of “Before” pictures will be uploaded here on this site shortly after it begins.
Others will be added as the work continues.
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We are seeking suggestions from Warrensville residents about which other buildings would
be suitable for this program.
ANDREW.NGUY
To share your ideas, please e-mail Shawn Kemp at [email protected].

ANDREW.NGUYEN.617

UYEN.617
164. What did the city do in September? 166. What will be added to the Web page
ANDREW.NGUYEN.617
soon? ANDREW
(A) Underwent an inspection (A) A photo gallery
(B) Received some funding (B) A staff directory
(C) Elected some new representatives (C) A city map
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(D) Held a celebration (D) A list of sponsors

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165. What is suggested about Lanham? 167. Why should residents contact Mr. Kemp?
(A) It carried out a similar program. (A) To donate money to a project
(B) It has a larger population than Warrensville. (B) To share ideas about event themes

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(C) It will make changes to its city council. (C) To suggest a building for repairs
(D) Its post office has been shut down. (D) To sign up to become a volunteer
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Questions 168-171 refer to the following online chat discussion.
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Ken Browning 10:20 A.M.
Hello, everyone. I just wanted to check in regarding the Neptune Clothing account. Since this is
the first time we’re developing commercials for them, I want everything to go smoothly.

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Lorna Sherman 10:21 A.M.

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We’re still on budget for the launch of their new line of sportswear in May.

Akshara Mahanti 10:22 A.M.

I was just going to message the team today. I spoke to one of the Neptune Clothing
representatives this morning. He’s wondering if it’s too late to adjust the music.

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Brett Klein 10:24 A.M.
Not at all. The final editing has not started yet.
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Akshara Mahanti 10:25 A.M.
That’s great. I’ll let him know. He wants to use something more conventional.

Ken Browning 10:26 A.M.

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Lorna, have you finished the market research for our target demographic? We need to know
which regions will likely be the most profitable.

Lorna Sherman 10:27 A.M.

Unfortunately, no. The database program has not been opening properly. ANDREW.NGUY
Brett Klein 10:28 A.M.
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I had the same problem.

Lorna Sherman 10:29 A.M.

I’ve informed the IT team about the issue, and they are working on it at the moment. I hope
that it will be resolved by the end of the day.
UYEN.617 Ken Browning 10:31 A.M.
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OK. If not, we might have to get some other people to help you so that you can catch up. Please
ANDREW
keep me informed.

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168. 170. At 10:24 A.M., what does Mr. Klein most likely
Where do the writers most likely ANDREW.NGUYEN.617
mean when he writes, “Not at all”?
work?
(A) He does not need help from Ms. Mahanti.
(A) At a financial institution (B) There is still time to make changes.
(B) At a clothing manufacturer (C) He is not concerned about the budget.
(C) At a real estate firm
ANDREW.NGUYEN.617 (D) The client cannot view a project.
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169. (D) At an advertising agency
Why was Ms. Sherman unable to complete a
171. task?
What is scheduled to happen in May?
(A) A store’s grand opening (A) Some software is not working.

(B) A product launch (B) One of her team members is absent.

(C) She had to finish another urgent project.
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(C) An industry convention
(D) An award ceremony (D) A delivery did not arrive on time.

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Questions 172-175 refer to the following article.
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Community News
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BURROW VALLEY, April 26—In a press the library will house some letters and
conference held yesterday, Logan Calvin, original manuscripts from well-known
director of the Burrow Valley Public authors. — [3] — “We’re thrilled to have this
Library, announced major changes to opportunity,” said Calvin.
take place this summer. — [1] — After a
successful fundraising effort last year, To get people interested in the changes,
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the library has enough funds to make its the library is holding a contest for Burrow
facility larger. Construction will begin next Valley residents. — [4] — They are invited to
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week on the west end, and the work will contribute their suggestions for the name of
eventually add an extra 2,000 square feet to the new wing, and the person whose name
the existing building. — [2] — There were is selected will receive a free e-reader.
several bids to the city for the work, but the Submissions are being accepted from next
contract was ultimately given to Hanover month, and the winner will be selected on
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Ltd. because it is both a local business and June 10. For more information, visit www.
can offer reasonable prices. burrowvalleypl.org.

The new section of the building will have

space for a computer lab and a room ANDREW.NGUY
for rare documents. With the upcoming
closure of the County Historical Museum,
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UYEN.617
ANDREW.NGUYEN.617 ANDREW

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172. What is the article mainly about? 174. According to the article, what can residents do
next month?
(A) A building expansion ANDREW.NGUYEN.617
(A) Test a reading device
(B) A fundraising campaign
(B) Take a tour of a facility
(C) A reading program
(C) View a museum display
(D) A library opening
(D) Enter a competition
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173. What is indicated about Hanover Ltd.? ANDREW.NGUYEN.617
In which of the positions marked [1], [2], [3],
(A) Its office is next to the library. 175. and [4] does the following sentence best
belong?
(B) It is based in Burrow Valley.
“The rest will be stored at City Hall but will not
(C) It has worked for the city before. be accessible to the public.”

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(D) It was the only company that (A) [1]
applied. (B) [2]
ANDREW.NGUYEN.617
(C) [3]
(D) [4]
ANDREW.NGUYEN.617

ANDREW.NGUY

ANDREW.NGUYEN.617

UYEN.617
ANDREW.NGUYEN.617 ANDREW

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Questions 176-180 refer to the following job posting and memo.
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Employment Opportunities at Roanoke Foods

Roanoke Foods is seeking staff members for our fast-growing headquarters in Dallas. We
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are a major provider of frozen food products, including all-inclusive meals, party foods and
appetizers, and scrumptious desserts. Since our founding in 1983, we have been dedicated to
ANDREW.NGUYEN.617
providing high-quality foods, supporting small family-owned farms, and catering to a variety
of special dietary requirements. Our distribution network has been growing steadily, and we
are proud to offer Roanoke Foods products in over twenty countries.

Open Positions:
Quality-Control Specialist: Assist in ensuring that both industry and company standards are
ANDREW.NGUYEN.617
met through laboratory analysis. Must be well organized and timely in the preparation of
compliance reports. References required.
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Marketing Director: Provide overall guidance and direction for domestic marketing plans,
adapting plans based on regional differences. Must have a master’s degree in any marketing
field.

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IT Manager: Ensure the excellent operating condition of all on-site computers and other
devices. Travel between branches is sometimes required.

For further details about the above positions, visit at www.roanokefoods.com/careers.

Interviews will be held by the HR team throughout the entire week of February 11.
ANDREW.NGUY
ANDREW.NGUYEN.617

UYEN.617To: Roanoke Foods Headquarters Staff <[email protected]>

ANDREW.NGUYEN.617
From: Harvey Cabell <[email protected]>
Re: New employee ANDREW
Date: February 28

Roanoke Foods is pleased that Mr. Albert Griffin will be joining our team as the new
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marketing director. Mr. Griffin previously worked for Jacqueline’s Pies, where he had very
ANDREW.NGUYEN.617
similar job duties to those he will carry out at our company. During his time at Jacqueline’s
Pies, Mr. Griffin grew the company’s number of social media followers from zero to over fifty
thousand through writing posts and sharing videos. This directly led to increased profits.
We look forward to seeing how Mr. Griffin shapes our company’s interaction with consumers.
ANDREW.NGUYEN.617
We will hold a reception at 10 A.M. on Monday, March 4, which is Mr. Griffin’s first day. At the
ANDREW.NGUYEN.617
reception, we will present him with a gift and card to welcome him to the team. He will also
speak briefly to introduce himself. Please be there to meet Mr. Griffin and show your support.

Sincerely,
DREW.NGUYEN.617
Harvey Cabell

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176. What is indicated about Roanoke Foods? 179. How did Mr. Griffin help Jacqueline’s Pies?
(A) It will start to sell party decorations. ANDREW.NGUYEN.617
(A) By conducting training for new employees
(B) It specializes in low-fat foods. (B) By assisting with a rebranding campaign
(C) It will move its headquarters to Dallas. (C) By building a social media presence
(D) It distributes goods internationally. (D) By securing high-profile investors
ANDREW.NGUYEN.617
177. According to the job posting, how can 180. What does Mr. Cabell ask the staff members
interested parties get more information? ANDREW.NGUYEN.617
to do?

(A) By visiting a Web site (A) Prepare a written introduction

(B) By e-mailing the HR team (B) Attend a welcome reception
(C) By calling the headquarters (C) Sign a greeting card
ANDREW.NGUYEN.617
(D) By signing up for a newsletter (D) Contribute toward a gift
ANDREW.NGUYEN.617
178. What is most likely true about Mr. Griffin?
(A) He will have to travel on business.
(B) He submitted professional references.
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(C) He attended an interview on February 9.
(D) He has an academic degree.

ANDREW.NGUY

ANDREW.NGUYEN.617

UYEN.617
ANDREW.NGUYEN.617 ANDREW

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Questions 181-185 refer to the following e-mails.
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To : Albert Weinstein <[email protected]>

From : Jake Jacobs <[email protected]>
ANDREW.NGUYEN.617
Date : October 28
Subject : Client Dinner
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Hi,

I’m actually pretty excited to meet and have dinner with our new clients at Namsan
Restaurant next week. I have read a few reviews of Namsan Restaurant, and each one has
ANDREW.NGUYEN.617
been very favorable. Min Joon even said it was the real Korean food he has had since moving
here from Seoul last year. I know that the Arco representatives prefer Korean food when they
have business meetings, so I figured we could try it.
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The only problem I am having is getting over to Washington Avenue after work in time.
Namsan Restaurant is not very close to my office, and my car will be in the body shop on
5th Avenue that day. From Alvarez Avenue, I could take the bus, but it might take too long to
reach there. Taking the bus involves a large amount of walking and numerous stops along
the way. I could also take a taxi, but traffic at that time of day is awful. Regardless, I will be
leaving the office early tomorrow, so that I can alleviate some of the delay.
ANDREW.NGUYEN.617
I will get the rest of the arrangements completed in the morning but might not be able to stop
by the print shop to pick up the sales packets I need to hand out during the meeting. By the
way, in the event that I need to jump on the bus to get there, could you let me know what bus
to take to get over to Namsan Restaurant? This would really help me out. Thanks.
ANDREW.NGUY
Sincerely,
Jake Jacobs
ANDREW.NGUYEN.617

UYEN.617
ANDREW.NGUYEN.617 ANDREW
To : Jake Jacobs <[email protected]>
From : Albert Weinstein <[email protected]>
Date : October 29
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Re: Client Dinner

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Jake,

Thanks for everything you did to put this account together. I would be happy to take care of
the rest of the things you couldn’t get to.

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Also, don’t worry about taking the bus. I own a car and drive into the office every day. I will
swing by on the 2nd and pick you up. We can ride to dinner together. Let me know if you
would like to do this.
ANDREW.NGUYEN.617
All the best,
Albert

DREW.NGUYEN.617
181. Why did Mr. Jacobs write the email? 184. In the first e-mail, the word “rest” in
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(A) To request a colleague’s assistance ANDREW.NGUYEN.617
3, line 1, is closest meaning to
(B) To ask about a restaurant reservation (A) pause
(C) To ask for driving directions (B) reminder
(D) To cancel a meeting (C) remainder
(D) establishment
ANDREW.NGUYEN.617
182. What is NOT indicated about Namsan
Restaurant?
ANDREW.NGUYEN.617
185. What will Mr. Weinstein do before the meeting
(A) It serves authentic Korean food. with the Arco clients?
(B) It is far from Mr. Jacobs’s office. (A) Pick up copies
(C) It offers a discount to large groups. (B) Call Mr. Jacobs
ANDREW.NGUYEN.617
(D) It has received great reviews. (C) Schedule a reservation

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(D) Go to the airport

183. Where is Namsan Restaurant?

(A) On Washington Avenue
(B) On 5th Avenue
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(C) On Alvarez Avenue
(D) On 2nd Avenue

ANDREW.NGUY

ANDREW.NGUYEN.617

UYEN.617
ANDREW.NGUYEN.617 ANDREW

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ANDREW.NGUYEN.617
ANDREW.NGUYEN.617

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Questions 186-190 refer to the following e-mail, order form, and customer review.
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To: Bruce Martinez <[email protected]>
From: Norma Cranford <[email protected]>
Date: January 22
ANDREW.NGUYEN.617
Subject: Order details
ANDREW.NGUYEN.617
Attachment: pattern63.jpg

Hi Bruce,
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I’ve finished analyzing the customer feedback survey we conducted last month. The results
show that Shaw Furnishings customers may be interested in buying furniture from us as well,
April at our San Francisco branch to see how well it sells. If it is popular,ANDREW.NGUYEN.617
such as sofas and armchairs. Therefore, we are going to do a test run of the furniture set in
we will continue with
a larger batch of items.

For the sofas and armchairs, we will need a durable fabric that can withstand repeated use.
These two items should also be printed in the attached pattern our team has designed. For
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the pillows and curtains, the fabric can be thinner, as they will not get as much wear and tear.
The pillows and curtains should be in colors that complement the pattern. For the first batch,
we’ll make 250 units of each item. So, please order 5,000 yards for the sofas, 2,000 yards for
the armchairs, 125 yards for the pillows, and 1,500 yards for the curtains.

Thank you!
Norma ANDREW.NGUY
ANDREW.NGUYEN.617

Acevedo Wholesale Fabric Supplies

UYEN.617 ANDREW.NGUYEN.617
Order Number: 04117563
Order Date: January 24
Contact Name: Bruce Martinez
Company Name: Shaw Furnishings
Phone Number: 959-555-6830 Shipping Address: ANDREW
Estimated Delivery: January 29 1687 Flores Street, Bloomfield, CT
06002

Item # Color Price Per Yard Number of Yards

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C4901 Custom Pattern ANDREW.NGUYEN.617
$12 5,000 $60,000

C6332 Custom Pattern $12 2,000 $24,000

P2833 Navy Blue $9 200 $1,800

W5761 Light Tan $5 1,500 $7,500

ANDREW.NGUYEN.617
Thank you for your order! Subtotal $93,300

Returns of items in new condition can be made within 30 Coupons/Discounts -$0.00

days of receipt of purchase, excluding clearance items and ANDREW.NGUYEN.617
custom patterns. Tax $2,799

Delivery $80

Total Due $96,179

DREW.NGUYEN.617
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www.productreviewcollection.com
ANDREW.NGUYEN.617

Company: Shaw Furnishings Date of Review: April 12

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Product: Floral Sofa
Reviewer: Michelle Cromwell
ANDREW.NGUYEN.617

Would recommend: Yes

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Rating: ★★★★★ 5/5

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I was so surprised and delighted to see that Shaw Furnishings is now selling furniture! I
purchased the sofa from their new furniture line a few days ago, and I’m very satisfied with
it. It has an elegant look, but the price and delivery fees were reasonable. The first night I
got it, I spilled some soda on the seat cushion. I was concerned about staining because
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some parts of the pattern are very light in color. Fortunately, it wiped right off because of the
stain-resistant coating on the fabric. I thought that was outstanding. I would definitely
recommend this sofa to anyone who has a modern style.

ANDREW.NGUY

ANDREW.NGUYEN.617

UYEN.617
186. What did Shaw Furnishings do last month? 189. What did Ms. Cromwell find impressive about
(A) Tested some different fabrics the sofa?
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(B) Started selling a new line of merchandise (A) It has a soft feel.
ANDREW
(C) Changed to a new fabric supplier (B) It is easy to clean.
(D) Gathered feedback from customers (C) It had a fast delivery time.
(D) It comes in a range of colors.
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187. What is true about the order? ANDREW.NGUYEN.617
(A) Some of its items cannot be returned. 190. What is suggested about Ms. Cromwell?
(B) It is eligible for overnight delivery. (A) She plans to buy a matching curtain set.
(C) Mr. Martinez used a coupon. (B) She heard about the new furniture
(D) It included a clearance item. through an ad.
ANDREW.NGUYEN.617 (C) She made a purchase at the San
188.
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Francisco branch.
Which fabric will be used on the (D) She thinks the fabric pattern is too light.
armchairs?
(A) C4901
(B) C6332
(C) P2833
(D) W5761
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Questions 191-195 refer to the following information, letter, and program.
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Wingate Music Association

Bringing music to life!
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Wingate Music Association (WMA) is a non-profit organization dedicated to teaching music to young
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adults. We believe in the power of music to change lives—especially for people growing up in low-
income families—and we need your help. We have many people who want to join our organization
but cannot afford to buy an instrument. Therefore, we are asking for members of the public to
share their gently used instruments. We can find a well-deserving home for violins, trumpets, and
everything in between.

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If you’ve got an instrument that you’d like to give to our program, please contact our program
coordinator, Catherine Baldwin, at [email protected]. To show our appreciation for your

Help us to truly make a difference!

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generosity, we’ll give you two tickets to a WMA performance for each instrument as a thank-you gift.

ANDREW.NGUYEN.617

ANDREW.NGUY

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Sophia Caynor
4612 Overlook Drive
Wingate, IN 47994

UYEN.617 Dear Ms. Caynor,

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On behalf of the Wingate Music Association, I would like to thank you for donating a flute ANDREW
and a cello to our group. Thanks to you, we are able to add two new members to our orchestra,
one of whom has an amazing talent for the cello. Enclosed you will find a thank-you gift
from our organization. To check out our upcoming performances, please visit
www.wingatema.org.

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In addition, our founder, Anthony Phillips, is hosting a reception at our facility, located at
817 Walnut Drive, on October 6 from 10 to 11 A.M. We would love to have you join us for light
refreshments and a tour. We ask that you call us at ANDREW.NGUYEN.617
555-8344 to let us know whether or not you
are coming. Then, we may order the right amount of food. We hope to see you there!

Warmest regards,
Stacey Daniels
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Community Outreach Manager, Wingate Music Association

ANDREW.NGUYEN.617

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Wingate Music Association
-Autumn Concert-

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Friday, November 10 · 7 P.M.
Directed by Shawn Armstrong ANDREW.NGUYEN.617
PROGRAM:
Welcome speech by Anthony Phillips
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Symphony Op. No. 1 in D Major / Bach
Hungarian Sketches / Bartók
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<Intermission>

Fantasy Overture “Romeo & Juliet” / Tchaikovsky

My Dream* / Smith
ANDREW.NGUYEN.617 In Autumn, Op. 11 / Grieg
*Composed by WMA’s very own Adrian Smith.
191. What is the purpose of the information? 194. Who gave a speech at the November 10
event? ANDREW.NGUY
(A) To promote a concert (A) The program coordinator
(B) To explain a change (B) The founder of WMA
ANDREW.NGUYEN.617
(C) To solicit donations (C) The community outreach manager
(D) To recruit musicians (D) The musical director

UYEN.617
192. What most likely has Ms. Daniels included with 195. What is indicated about My Dream?
the letter? (A) It is the first song after intermission.
(A) Some photos of an orchestra ANDREW.NGUYEN.617
(B) It was written by a WMA group member. ANDREW
(B) A WMA brochure (C) It features music by a soloist.
(C) A WMA calendar (D) It is the longest song in the program.
(D) Four concert tickets
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193. Why should Ms. Caynor call the number ANDREW.NGUYEN.617
provided? ANDREW.NGUYEN.617
(A) To confirm attendance
(B) To select seats
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(C) To arrange a drop-off time
(D) ToDREW.NGUYEN.617
sign up for music lessons

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Questions 196-200 refer to the following e-mail, agenda, and article.
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Managers List <[email protected]>

To:
James Percy <[email protected]>
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From:
Date:
March 29 ANDREW.NGUYEN.617
Subject: Lot 781

Dear Managers,
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A vacant lot at Barnar Street and McKinley Avenue (Lot 781) has just come on the market. Although
our company primarily focuses on construction work for clients, this might be a unique opportunity
to create a new revenue stream by building our own office complex to rent out the space and help
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to realize our goal of increasing profits by 25% over the next five years. I have invited a
representative from Aceway Realty to our upcoming meeting to spend about twenty minutes
answering questions about the lot 781. This will be done before the main presentations.
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Once the facility is open, we could hire a property management firm, which would deal with
recruiting renters and carrying out daily maintenance and repairs. Quandt Property
Management is highly recommended, but their office is out of state, which might make
communication difficult. Goldkey Commercial has fees that are a bit higher, but they are locally
owned and operated right here in Charleston. I look forward to discussing these matters further
with you all at the meeting.
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Sincerely, ANDREW.NGUY
James Percy

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Keeling Inc. Managers Meeting Agenda
UYEN.617 Meeting Time & Date: April 4, 2P.M.

1. Call to Order [5 minutes] ANDREW

2. Review Old Business [15 minutes]
3. New Business
-Question-and-answer session with Gloria Esparza [20 minutes]
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4. Presentations
-Martin Shaffer: Benefits of using recycled materials in building projects [30 minutes]
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-Patricia Lawson: Important safety tips from the National Health Association [30 minutes]
-Jeff Cruz: New government rules on materials brought in from foreign countries [30 minutes]
-Nicole Komar: Update on Wilkerson Boulevard project and customer feedback [30 minutes]
5. Discussion time for all managers [45 minutes]
6. Set time and date for next meeting [5 minutes]
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7. End of proceedings
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We will do our best to adhere to the timing estimates so that the meeting is finished by 5:30 P.M.

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 ANDREW.NGUYEN. ANDR

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Grand OpeningANDREW.NGUYEN.617
at New Office Complex

CHARLESTON (June 13)—Charleston’s The five-story building features

newest office complex, K Plaza, is commercial office space available for
ANDREW.NGUYEN.617 scheduled to officially open on June 30 rent as well as a café in the first-floor
after two years of construction on Lot 781 lobby. Seventy-five percent of the units
on McKinley Avenue. The purchase of
the building by Keeling Inc. was a
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have already been rented, and those
interested in moving to the building are
departure from the company’s usual encouraged to act quickly, as the
business model as a construction firm. deposits and monthly rates are
Keeling Inc. is just one of many expected to change after the opening of
companies who are turning to real estate the building. The rentals are being
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rentals as a source of income. In managed by Goldkey Commercial,
celebration of the opening, Keeling Inc. which can be reached for further
will be holding a special event details at 555-7922. ANDREW.NGUYEN.617
featuring a ribbon-cutting ceremony,
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guided tours of the building, and
complimentary tea, coffee, and snacks.
Everyone is welcome to attend.

196. In the e-mail, the word “realize” in 199. What is NOT mentioned about the June
to
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paragraph 1, line 4, is closest in meaning 30 event?
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(A) Its attendees will be able to take a tour.
(A) discover (B) It will include the serving of refreshments.
(B) achieve (C) It will feature a talk from a city official.
(C) believe (D) Its participation is open to the public.
(D) conclude

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197. What is most likely true about Ms. 200. What is indicated about K Plaza?
Esparza? (A) Its rentals are being handled by a local firm.
(A) She prepared a building design. (B) Its construction took longer than originally ANDREW
(B) She arrived at the meeting late. planned.
(C) It has space for five different businesses.
(C) She is a manager at Keeling Inc.
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(D) It is the largest building in
(D) She works for a real estate firm. its neighborhood.
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198.
Who will give a talk on regulations for
imported goods?
(A) Mr. Shaffer
(B) Ms. Lawson
(C) Mr. Cruz
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(D) Ms. Komar

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Stop! This is the end of the test. If you finish before time is called, you may go

W.NGUYEN.6
back to Parts 5, 6, a n d2 78 and check your work.
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