CommanderAssist

TM
Mass Notification Dynamic
Messaging Software

Dynamic Messaging Simplifies implementation “1-click” activation

with series of decisions of your Emergency screens with Hotkeys
Response Plan

People Devices

10
A need for a
100 Simple User
200 Interface for
300 Error-free
400 Notification
10 100 1000 500
Overview
Having an emergency notification system is important to organizations. Having the right multi-layered emergency notification
system is critical to people’s safety, protection of property, surrounding communities and your operation’s continuity. With numerous
disparate systems ranging from indoor public address, outdoor warning, radios, cell phones, landlines and computers, it can be a
challenge to notify the right people at the right time with the right message. Federal Signal’s CommanderAssist™, a single
on-premise platform for all critical communications, can help protect life and property, meet regulatory requirements, and improve
D ATA SH EET
operational efficiencies.

CommanderAssist™ enables Emergency and Security Managers to send alerts that comply with their emergency response plan.
CommanderAssist’s simple interface walks a user through a series of activation screens for an easy dynamic message deployment.
The software can be fully integrated to deploy messages with Federal Signal audible and visual signals, outdoor sirens, or computers,
phones and land mobile radios.
CommanderAssist
TM

Mass Notification Dynamic Messaging Software

CommanderAssist Functions and Capabilities:

Desktop Alerting
CommanderAssist distributes pop-up like messages on connected Windows® client computers. It
provides confirmation of delivery and acknowledgement from the recipient. Based on the type of alert,
you can customize the colors, and add sounds and messages. It automatically dissolves pop-ups for
non-emergency messages and it also can take over the screen, requiring the recipient to take action
for emergency messages. For ease of deployment, it is compatible with desktop management tools
for unattended installs.

Text to Speech Text Messages

Dynamic messaging, CommanderAssist’s Text message is an important channel
5
most popular feature, creates messages to deliver emergency messages.
on the fly by utilizing a Text-to-Speech CommanderAssist has the capability
technology that delivers accurate and high to deliver text messages utilizing your
quality voice. current IT infrastructure.

SIP Interface* Custom Screen Design

Session Initiation Protocol (SIP) is a Federal Signal is dedicated to creating
protocol used to establish and manage the shortest path to value for you.
communication sessions between IP Our goal is to optimize the way your
endpoints, typically for voice calls. In order organization works so you can get the
to maximize your current communications job done faster, and with better results.
infrastructure, CommanderAssist can CommanderAssist includes consulting
integrate with SIP enabled PBX. This hours to create a custom screen user
enables notification via phone calls. interface that meets your needs.
*Applicable for Professional and Enterprise models.

Hosted Dialing* Commander

If you prefer hosted dialing as primary CommanderAssist runs on the
or backup to your local telephony, Commander platform, a command
CommanderAssist provides that. This and control software that is used
feature requires access to the internet. to control Federal Signal sirens.
*Applicable for Professional and Enterprise models.

What our customers are saying...

CommanderAssist enables us to react faster and effectively in an emergency situation versus our old manual way.
The first few seconds in an emergency are critical. The software’s intuitive dashboard is a simplified short series of
event specific menu choices in comparison to the outdated cumbersome and complex process.
EHS / Environmental Health and Safety Manager (Chemical plant)
 CommanderAssist
TM

Mass Notification Dynamic Messaging Software

Scenario What happened?

...a fire broke out in Dock Area 1, and there
is a strong wind today from the west. I need
to alert all employees of the fire and tell
everyone who is downwind that they need
to evacuate. Fire Medical

Where?
Active Shooter Site All Clear
Dock Area 1 Dock Area 2 Dock Area 3 Dock Area 4

Administration Facilities
Medical Building Security Bulilding
Building Management

ENRICHMENT TEST
EAST LAB WEST LAB
CENTER CHAMBERS
The wind is from the west
REPLUSION CONVERSION CLEANSING PROPULSION
HOLDING HOLDING HOLDING GEL HOLDING

FRACTIONAL
CCU 1 CCU 2 OXY
DISTILLATION North

COKER CRUDE AREA ALKY BOILER

Northwest Northeast
N
NW NE
ALERT SECTION:
Site Wide Alarm
Fire
West W E East

SW SE
Southwest S Southeast

South
What do I need to do?
BACK CONTINUE

Emergency Response
Evacuate Non Essential
Required
Send the message
Evacuate Downwind
Clear Roadways
Personnel
ABOUT TO ACTIVATE:
Fire
Dock Area 1
Shelter In Place No Response
West
CONTINUE
Evacuate Downwind Personel

BACK CONTINUE

BACK CANCEL ACTIVATE

As Plant Manager, I am responsible for a large number of personnel, Our hazardous environment requires me to wear PPE and
contractors and visitors who rely on me to ensure a safe environment. doesn’t allow me to use a cell phone. Our old manual
Not only has Federal Signal met our specific Life Safety communications notification process is now replaced with voice messages on
needs, CommanderAssist also allowed us to reduce our operational our land mobile radios; this makes me feel so much safer and
insurance / facility underwriting costs without compromising safety. secure at work.
Plant Manager (Chemical plant) Production Operator (Oil Refinery)
CommanderAssist
TM

Mass Notification Dynamic Messaging Software

Specifications
Server Requirements Client Requirements
Operating Windows® Server 2008
System Windows® 7 Service Pack 1 or newer
Release 2 Service Pack 1
Microsoft® .NET Framework version 4 Microsoft® .NET Framework version 4
Software Microsoft Visual C++ 2010 x86 Redistributable Microsoft Visual C++ 2010 x86 Redistributable
Package Package

CPU Speed 3.0 GHz or higher 2.6 GHz or higher

CPU Processor Intel® Xeon Processor or higher Intel® Core Duo, Xeon Processor or higher
Memory 8 GB or higher 4 GB or more
Disk Space 40 GB or higher 100 MB or more
Network Adapter 100/1000 MB TCP/IP IPv4 network card 100/1000 MB TCP/IPIPv4 network card
Sound Card Simple stereo sound card Simple stereo sound card

1 Select CommanderAssist Model 2 Select Annual Warranty

Standard Professional Enterprise Standard Professional Enterprise

Model # SFCD-C-S SFCD-C-P SFCD-C-E

Model # SFCD-W-C-S SFCD-W-C-P SFCD-W-C-E
Commander Up to Up to Up to
Software 25 devices* 25 devices* 255 devices*

Number of seats** 25 50 500 In-release Feature

Upgrades and Fixes
Unlimited Hosted
dialing

Text to Speech engine Unlimited Hosted

Dialing
VoIP Module
Consulting hours to Consulting hours*
design the screens 10 20 Per Quote to refresh the User 5 10 Per Quote
(remote only) Interface

*FSC siren controller and Informers are accounted in devices, RIU doesn’t get *Consulting hours doesn’t get carried over to next year
counted as a device
**Users who get notification via desktop alerts, emails, phone calls and text messages

3 CommanderAssist Optional Requirements

Model # Description Notes

This allows notifications to be to sent to Land Mobile Radios.

CS-RIU Radio Interoperability Unit - interface up to 4 radios
Local PC required.

Radio Interoperability Unit with MINI PC — interface This allows notifications to be to sent to Land Mobile Radios.
CS-RIUPLUS Local PC is not required.
up to 4 radios

CS-SIU Sensor Interface Unit It is a smart device with 16 inputs and 4 relay outputs.

A server with a touch screen monitor improves the user’s

X-PCS-22T Desktop Server with 22" Flat Panel Touch Monitor
experience when activating CommanderAssist.

Watch a short video on CommanderAssist

for a quick software deployment demonstration.Visit:
www.alertnotification.net/news/CommanderAssist

2645 Federal Signal Drive, University Park, IL 60484 708.534.4756 [email protected] www.alertnotification.net
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