Procedure For Creating SAP Code For Commercial Customers
Procedure For Creating SAP Code For Commercial Customers
Currently, we are u lizing SAP B1 in the Northern region, opera onal across all six GAs: Rohtak,
Yamunanagar, Saharanpur, Amethi, Pratapgarh & Raebareli, Una, Hamirpur & Bilaspur, and Rupnagar.
While SAP B1 has been the pla orm of choice for managing billing for Industrial, Commercial, and
Domes c PNG connec ons, it has encountered challenges due to the many inherent issues that are
yet to be resolved. As a result, a decision has been made to transi on Commercial and Industrial
customers to SAP, depar ng from SAP B1.
The subsequent procedure outlines the process for crea ng customer codes in SAP and billing:
1. Gathering Required Documents: Before ini a ng the customer code crea on process, ensure you
have compiled the necessary documents and informa on, including:
- VAT Registra on (If unavailable, leave it blank by way of input 11 consecu ve zeros)
- TDS/TCS Declara on for Deduc on or Non-deduc on of TDS (following the provided format)
Note: When crea ng the customer code in Sales data, add Addi onal Data: In the field Group 2 with
the Narra on "PC – PNG Commercial." This will differen ate PNG-C sales from PNG Industrial
customers, to whom RLNG is supplied. This can be changed for customers already created in the system.
(A screen dump is provided at the end of the document).
For new customer crea on requests, once a customer is created, manual removal of credit control
data is necessary. This procedure requires approval via a customer master change request, for which
BPEC approves the changes.
Also, please note that the SCM Unit is unavailable in SAP, necessita ng billing in MMBTU. For GCV/NCV
conversion informa on, u lize the Reference field, which will be populated on the invoices.
2. Document Authen city Verifica on: Confirm the authen city, validity, and alignment of all
submi ed documents with the informa on recorded in the SAP system.
The outlined process ensures the efficient handling of regular billing and accoun ng, including security
and ICC charges, similar to the exis ng SAP documenta on for industrial customers.
Subsequently, the crea on of BRM will be undertaken to address commercial billing requirements.
This process will be streamlined based on inputs collected from each region, with inputs from the
respec ve territories. All inputs will be consolidated and forwarded to HQ within one month of the
above-men oned rollout. This will facilitate the crea on of BRM and the submission of requests to
ERPCC for any necessary changes and modifica ons.
By following this procedure, we aim to improve and streamline our billing process for commercial
customers within the SAP pla orm. The procedure of billing needs to be followed either from
inspec on or from 1st September 2023 for new customers and old customers. The data already
provided for 45 customers also needs to be reconciled up to 31 st Aug 2023.