Version 1.4.

1
July 2020
702P05614

Xerox® VersaLink® C7000 Color Printer

User Guide
© 2020 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, VersaLink®, SMARTsend®, Scan to PC
Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox Extensible Interface
Platform®, Global Print Driver®, and Mobile Express Driver® are trademarks of Xerox Corporation in the United States
and/or other countries.

Adobe®, Adobe PDF logo, Adobe® Reader®, Adobe® Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript® are trademarks or registered trademarks of Adobe Systems, Inc.

Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint® and the AirPrint Logo®, Mac®,
Mac OS®, and Macintosh® are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.

Google Cloud Print™ web printing service, Gmail™ webmail service, and Android™ mobile technology platform are
trademarks of Google, Inc.

HP-GL®, HP-UX®, and PCL® are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.

IBM® and AIX® are registered trademarks of International Business Machines Corporation in the United States and/or
other countries.

McAfee®, ePolicy Orchestrator®, and McAfee ePO™ are trademarks or registered trademarks of McAfee, Inc. in the
United States and other countries.

Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive® are registered trademarks of Microsoft
Corporation in the United States and other countries.

Mopria is a trademark of the Mopria Alliance.

PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc.

UNIX® is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.

Linux® is a registered trademark of Linus Torvalds.

Wi-Fi CERTIFIED Wi-Fi Direct® is a trademark of the Wi-Fi Alliance.

Table of Contents
1 Safety .......................................................................................................................................... 9
Notices and Safety................................................................................................................. 10
Electrical Safety ..................................................................................................................... 11
General Guidelines ........................................................................................................... 11
Power Cord ...................................................................................................................... 11
Emergency Power Off....................................................................................................... 12
Operational Safety................................................................................................................. 13
Operational Guidelines..................................................................................................... 13
Ozone Release ................................................................................................................. 13
Printer Location ............................................................................................................... 13
Printer Supplies ................................................................................................................ 14
Maintenance Safety............................................................................................................... 15
Printer Symbols ...................................................................................................................... 16
Environmental, Health and Safety Contact Information ......................................................... 18

2 Getting Started........................................................................................................................19
Parts of the Printer................................................................................................................. 20
Front View ....................................................................................................................... 20
Internal Parts................................................................................................................... 21
Rear View ........................................................................................................................ 22
Finishing Options ............................................................................................................. 23
Control Panel ................................................................................................................... 25
Power Options........................................................................................................................ 27
Powering On the Printer ................................................................................................... 27
Powering Off the Printer................................................................................................... 28
Entering and Exiting Sleep Mode and Low-Power Mode.................................................... 28
Power Saver ..................................................................................................................... 28
Accessing the Printer.............................................................................................................. 30
Logging In ....................................................................................................................... 30
Convenience Authentication ............................................................................................ 30
Smart Card ...................................................................................................................... 30
Introduction to Apps.............................................................................................................. 31
Information Pages ................................................................................................................. 32
Printing Information Pages .............................................................................................. 32
Configuration Report ....................................................................................................... 33
The Embedded Web Server .................................................................................................... 34
Accessing the Embedded Web Server ............................................................................... 34
Finding the IP Address of Your Printer .............................................................................. 34
Certificates for the Embedded Web Server ....................................................................... 35
Downloading the Configuration Report from the Embedded Web Server .......................... 35

Xerox® VersaLink® C7000 Color Printer 3

User Guide
Table of Contents

Using the Remote Control Panel Feature .......................................................................... 36

Installation and Setup ........................................................................................................... 37
Installation and Setup Overview ...................................................................................... 37
Selecting a Location for the Printer .................................................................................. 37
Connecting the Printer ........................................................................................................... 38
Selecting a Connection Method ....................................................................................... 38
Connecting to a Computer Using USB.............................................................................. 38
Connecting to a Wired Network ....................................................................................... 39
Connecting to a Wireless Network.................................................................................... 39
Initial Printer Setup.......................................................................................................... 45
Configuring AirPrint ......................................................................................................... 45
Configuring Google Cloud Print ........................................................................................ 46
Installing the Software .......................................................................................................... 48
Operating System Requirements ...................................................................................... 48
Installing the Print Drivers for a Windows Network Printer ................................................ 48
Installing the Print Drivers for a Windows USB Printer ...................................................... 49
Installing the Drivers and Utilities for Macintosh OS X...................................................... 49
Installing Drivers and Utilities for UNIX and Linux............................................................ 49
Installing the Printer as a Web Service on Devices ............................................................ 50
More Information .................................................................................................................. 51

3 Customize and Personalize ...................................................................................................53

Customize and Personalize Overview ...................................................................................... 54
Customizing or Personalizing the Home Screen ...................................................................... 55
Hiding or Showing an App on the Home Screen ............................................................... 55
Rearranging Apps on the Home Screen ............................................................................ 55
Customizing or Personalizing the Apps ................................................................................... 56
Customizing or Personalizing the Feature List ................................................................... 56
Saving Presets.................................................................................................................. 56
Removing App Customization using the Control Panel...................................................... 57

4 Xerox® Apps.............................................................................................................................59
Xerox® App Gallery ................................................................................................................ 60
Xerox® App Gallery Overview ........................................................................................... 60
Creating a Xerox® App Gallery Account............................................................................ 60
Logging into your Xerox® App Gallery Account................................................................. 61
Installing or Updating an App from the Xerox® App Gallery ............................................. 61
Logging out of your App Gallery Account ......................................................................... 62
Device ................................................................................................................................... 63
Device Overview............................................................................................................... 63
About .............................................................................................................................. 64
Supply Status................................................................................................................... 64
Billing and Usage Counters .............................................................................................. 65
Reset to Factory Defaults ................................................................................................. 66
Remote Services............................................................................................................... 66
Jobs ....................................................................................................................................... 67

4 Xerox® VersaLink® C7000 Color Printer

User Guide
 Table of Contents

Jobs Overview .................................................................................................................. 67

Managing Jobs ................................................................................................................ 67
Managing Special Job Types ............................................................................................ 68
Managing Jobs Using the Embedded Web Server............................................................. 71
USB ....................................................................................................................................... 73
USB Overview .................................................................................................................. 73
Printing from a USB Flash Drive ....................................................................................... 73
Printing from a USB Flash Drive Already Inserted in the Printer ........................................ 74
@PrintByXerox ....................................................................................................................... 75
@PrintByXerox Overview .................................................................................................. 75
Printing with the @PrintByXerox App................................................................................ 75

5 Printing......................................................................................................................................77
Printing Overview ................................................................................................................... 78
Selecting Printing Options ...................................................................................................... 79
Print Driver Help............................................................................................................... 79
Windows Printing Options ................................................................................................ 80
Macintosh Printing Options.............................................................................................. 82
UNIX and Linux Printing .................................................................................................. 83
Mobile Printing Options ................................................................................................... 85
Print Jobs ............................................................................................................................... 87
Managing Jobs ................................................................................................................ 87
Printing Special Job Types ................................................................................................ 88
Printing Features.................................................................................................................... 92
Selecting Paper Options for Printing ................................................................................. 92
Printing on Both Sides of the Paper .................................................................................. 92
Xerox Black and White ..................................................................................................... 93
Print Quality..................................................................................................................... 93
Image Options................................................................................................................. 93
Printing Multiple Pages to a Single Sheet ......................................................................... 94
Printing Booklets.............................................................................................................. 95
Using Special Pages ......................................................................................................... 95
Printing Watermarks for Windows .................................................................................... 97
Orientation ...................................................................................................................... 98
Advanced Tab .................................................................................................................. 99
Using Custom Paper Sizes .................................................................................................... 100
Printing on Custom Paper Sizes ...................................................................................... 100
Defining Custom Paper Sizes.......................................................................................... 100

6 Paper and Media ................................................................................................................. 103

Paper and Media Overview................................................................................................... 104
Supported Paper .................................................................................................................. 105
Ordering Paper............................................................................................................... 105
General Paper Loading Guidelines .................................................................................. 105
Paper That Can Damage Your Printer ............................................................................. 105
Paper Storage Guidelines ............................................................................................... 106

Xerox® VersaLink® C7000 Color Printer 5

User Guide
Table of Contents

Supported Paper Types and Weights .............................................................................. 106

Supported Standard Paper Sizes..................................................................................... 108
Supported Standard Paper Sizes for Automatic 2-Sided Printing ..................................... 109
Supported Paper Types and Weights for Automatic 2-Sided Printing............................... 110
Supported Custom Paper Sizes ....................................................................................... 110
Configuring Tray Settings..................................................................................................... 111
Loading Paper...................................................................................................................... 112
Loading Paper in Trays 1–4 ............................................................................................ 112
Loading Paper in the Bypass Tray................................................................................... 116
Printing on Special Paper ..................................................................................................... 120
Envelopes ...................................................................................................................... 120
Labels ............................................................................................................................ 124

7 Maintenance ........................................................................................................................ 129

General Precautions ............................................................................................................. 130
Cleaning the Printer ............................................................................................................. 131
Cleaning the Exterior ..................................................................................................... 131
Cleaning the Interior...................................................................................................... 131
Adjustments and Maintenance Procedures........................................................................... 136
Color Registration .......................................................................................................... 136
Color Calibration ............................................................................................................ 136
Adjusting Paper Registration .......................................................................................... 136
Adjusting the Altitude .................................................................................................... 139
Supplies ............................................................................................................................... 140
Consumables ................................................................................................................. 140
Ordering Supplies........................................................................................................... 140
Recycling Supplies.......................................................................................................... 141
Toner Cartridges ............................................................................................................ 141
Routine Maintenance Items................................................................................................. 142
Replacing the Drum Cartridge ........................................................................................ 142
Replacing Staple Cartridges in the Integrated Office Finishers........................................ 142
Managing the Printer ........................................................................................................... 147
Viewing the Meter Reading............................................................................................ 147
Printing the Billing Summary Report............................................................................... 147
Moving the Printer ............................................................................................................... 148

8 Troubleshooting ................................................................................................................... 149

General Troubleshooting ...................................................................................................... 150
Printer Does Not Power On............................................................................................. 150
Printer Resets or Powers Off Frequently .......................................................................... 150
Printer Does Not Print .................................................................................................... 151
Printing Takes Too Long ................................................................................................. 152
Document Prints from Wrong Tray ................................................................................. 153
Automatic 2-Sided Printing Problems ............................................................................. 153
Printer is Making Unusual Noises ................................................................................... 153
Paper Tray Will Not Close ............................................................................................... 154

6 Xerox® VersaLink® C7000 Color Printer

User Guide
 Table of Contents

Condensation has Formed Inside the Printer .................................................................. 154

Paper Jams .......................................................................................................................... 155
Locating Paper Jams ...................................................................................................... 155
Minimizing Paper Jams .................................................................................................. 155
Clearing Paper Jams ...................................................................................................... 157
Troubleshooting Paper Jams .......................................................................................... 164
Clearing Finisher Jams ......................................................................................................... 167
Clearing Jams in the Integrated Office Finisher 9NX ...................................................... 167
Clearing Paper Jams in the Integrated Office Finisher 2FA ............................................. 168
Clearing Staple Jams............................................................................................................ 169
Clearing Staple Jams in the Integrated Office Finisher 9NX............................................ 169
Clearing Staple Jams in the Integrated Office Finisher 2FA ............................................ 171
Print-Quality Problems.......................................................................................................... 173
Controlling Print Quality................................................................................................. 173
Paper and Media............................................................................................................ 173
Solving Print-Quality Problems ....................................................................................... 174
Getting Help ........................................................................................................................ 179
Viewing Warning Messages on the Control Panel ........................................................... 179
Viewing Current Errors on the Control Panel ................................................................... 179
Using the Integrated Troubleshooting Tools................................................................... 179
Online Support Assistant................................................................................................ 179
More Information about Your Printer ............................................................................. 180

A Specifications........................................................................................................................ 181
Printer Configurations and Options ...................................................................................... 182
Available Configurations ................................................................................................ 182
Configurations ............................................................................................................... 182
Features......................................................................................................................... 183
Options and Upgrades ................................................................................................... 184
Physical Specifications ......................................................................................................... 185
Weights and Dimensions................................................................................................ 185
Total Space Requirements .............................................................................................. 187
Environmental Specifications ............................................................................................... 190
Temperature .................................................................................................................. 190
Relative Humidity .......................................................................................................... 190
Elevation ....................................................................................................................... 190
Electrical Specifications........................................................................................................ 191
Power Consumption ....................................................................................................... 191
Power Supply Voltage and Frequency............................................................................. 191
ENERGY STAR Qualified Product..................................................................................... 191
Recycling Supplies.......................................................................................................... 192
Performance Specifications .................................................................................................. 193
Print Speed .................................................................................................................... 193

B Regulatory Information...................................................................................................... 195

Xerox® VersaLink® C7000 Color Printer 7

User Guide
Table of Contents

Basic Regulations................................................................................................................. 196

ENERGY STAR ................................................................................................................ 196
Power Consumption and Activation Time ....................................................................... 196
Default Power Saver Settings ......................................................................................... 197
Environmental Benefits of Duplex Printing ..................................................................... 197
Paper Types ................................................................................................................... 197
Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters .................... 197
United States FCC Regulations....................................................................................... 198
Canada.......................................................................................................................... 198
Certifications in Europe.................................................................................................. 199
European Union Lot 4 Imaging Equipment Agreement Environmental
Information ................................................................................................................... 199
Eurasian Economic Community Certification .................................................................. 200
Germany........................................................................................................................ 200
Turkey RoHS Regulation ................................................................................................. 200
Safety Certification .............................................................................................................. 201
Material Safety Data Sheets ................................................................................................ 202

C Recycling and Disposal ....................................................................................................... 203

All Countries ........................................................................................................................ 204
North America ..................................................................................................................... 205
European Union................................................................................................................... 206
Domestic/Household Environment ................................................................................. 206
Professional/Business Environment................................................................................. 206
Collection and Disposal of Equipment and Batteries....................................................... 207
Battery Symbol Note...................................................................................................... 207
Battery Removal ............................................................................................................ 207
Other Countries.................................................................................................................... 208

8 Xerox® VersaLink® C7000 Color Printer

User Guide
Safety
1
This chapter contains:

• Notices and Safety..................................................................................................................... 10

• Electrical Safety ......................................................................................................................... 11
• Operational Safety..................................................................................................................... 13
• Maintenance Safety................................................................................................................... 15
• Printer Symbols .......................................................................................................................... 16
• Environmental, Health and Safety Contact Information ............................................................. 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.

Xerox® VersaLink® C7000 Color Printer 9

User Guide
Safety

Notices and Safety

Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox® printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection
of external devices, can affect the product certification. For more information, contact your
Xerox representative.

10 Xerox® VersaLink® C7000 Color Printer

User Guide
 Safety

Electrical Safety
G e n e ra l G u i d e l i n e s
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Power off the printer when performing
these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that
you can maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Po w e r C o r d
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power
strips, or power plugs for more than 90 days. When a permanent outlet receptacle
cannot be installed, use only one factory-assembled extension cord of the appropriate
gauge for each printer or multifunction printer. Always adhere to national and local
building, fire, and electrical codes regarding length of cord, conductor size, grounding,
and protection.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.

Xerox® VersaLink® C7000 Color Printer 11

User Guide
Safety

• Do not place objects on the power cord.

• Do not plug or unplug the power cord while the power switch is in the On position.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power
cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is
necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet.

E m e r g e n c y Po w e r O f f
If any of the following conditions occur, power off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.

12 Xerox® VersaLink® C7000 Color Printer

User Guide
 Safety

Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.

O p e ra t i o n a l G u i d e l i n e s
• Do not remove any trays when the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
• Do not override any electrical or mechanical interlock devices.
• Do not attempt to remove paper that is jammed deeply inside the printer. Switch off the printer
promptly and contact your local Xerox representative.
WARNING:

• The metallic surfaces in the fuser area are hot. Always use caution when removing paper
jams from this area and avoid touching any metallic surfaces.
• To avoid a tip hazard, do not push or move the device with all the paper trays extended.

O z o n e Re l e a s e
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

Pr i n t e r Lo c a t i o n
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.

Xerox® VersaLink® C7000 Color Printer 13

User Guide
Safety

• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation.

Pr i n t e r S u p p l i e s
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and
supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can
increase the risk of skin or eye contact.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies
not specified for this printer. The Total Satisfaction Guarantee is available in the United States
and Canada. Coverage could vary outside these areas. Please contact your Xerox representative
for details.

14 Xerox® VersaLink® C7000 Color Printer

User Guide
 Safety

Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
• Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox® supplies
recycling programs, go to www.xerox.com/gwa.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when
used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can
apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for
your area.

Xerox® VersaLink® C7000 Color Printer 15

User Guide
Safety

Printer Symbols
Symbol Description

Warning:
Indicates a serious hazard that can result in death or
serious injury if not avoided.

Hot Warning:
Hot surface on or in the printer. Use caution to avoid
personal injury.

Warning: Moving parts. To avoid personal injury, use

caution.

Caution:
Indicates a mandatory action to take in order to
avoid damage to the property.

Caution:
To avoid damage to the property, be careful not to
spill toner when handling the waste cartridge.

Do not touch the part or area of the printer.

Do not expose the drum cartridges to direct sunlight.

Do not burn the toner cartridges.

Do not burn the waste cartridge.

Do not burn the drum cartridges.

16 Xerox® VersaLink® C7000 Color Printer

User Guide
 Safety

Symbol Description

Do not use paper attached with staples or any form

of binding clip.

Do not use folded, creased, curled, or wrinkled paper.

Do not use inkjet paper.

Do not use transparencies or overhead projector

sheets.

Do not reload paper previously printed on or used.

Do not copy money, revenue stamps, or postage

stamps.

For details about all the printer symbols that appear on your printer, refer to the Printer Symbols
guide at www.xerox.com/office/VLC7000docs.

Xerox® VersaLink® C7000 Color Printer 17

User Guide
Safety

Environmental, Health and Safety Contact

Information
For more information on Environment, Health, and Safety in relation to this Xerox product and
supplies, contact:
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Europe: [email protected]
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

18 Xerox® VersaLink® C7000 Color Printer

User Guide
Getting Started
2
This chapter contains:

• Parts of the Printer ..................................................................................................................... 20

• Power Options............................................................................................................................ 27
• Accessing the Printer .................................................................................................................. 30
• Introduction to Apps.................................................................................................................. 31
• Information Pages ..................................................................................................................... 32
• The Embedded Web Server ........................................................................................................ 34
• Installation and Setup ............................................................................................................... 37
• Connecting the Printer ............................................................................................................... 38
• Installing the Software............................................................................................................... 48
• More Information ...................................................................................................................... 51

Xerox® VersaLink® C7000 Color Printer 19

User Guide
Getting Started

Parts of the Printer

Fr o n t V i e w

1. Paper Trays. Configurations vary from 1 to 4. Paper Output

4 trays
5. Front Door
2. USB Port
3. Control Panel

20 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

I n t e r n a l Pa r t s

1. Transfer Roll 5. Power Switch

2. Fuser 6. Waste Cartridge
3. IBT Belt Release 7. Drum Cartridges
4. Toner Cartridges

Xerox® VersaLink® C7000 Color Printer 21

User Guide
Getting Started

Re a r V i e w

1. Power Connection 4. Wi-Fi Connectivity Port

2. USB Host Port 5. Ethernet Port
3. USB Device Port 6. Foreign Device Interface

22 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

Finishing Options
There are two optional finishers: the Integrated Office Finisher 9NX, and the Integrated Office
Finisher 2FA. The two Office Finishers offer similar functions, but the procedures that you use to open
the front covers differ. When you use this manual, use the procedures for the finisher installed on your
printer.

I n t e g r a t e d O f fi c e F i n i s h e r 9 N X

1. Finisher Tray 4. Staple Cartridge

2. Finisher Tray Extension 5. Finisher Front Cover
3. Integrated Office Finisher 6. Finisher Top Cover

Xerox® VersaLink® C7000 Color Printer 23

User Guide
Getting Started

I n t e g ra t e d O f fi c e F i n i s h e r 2 FA

1. Finisher Tray 4. Staple Cartridge

2. Finisher Tray Extension 5. Finisher Front Cover
3. Integrated Office Finisher 6. Finisher Top Cover

24 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

C o n t r o l Pa n e l
The control panel consists of a touch screen and buttons you press to control the functions available
on the printer. The control panel:
• Displays the current operating status of the printer.
• Provides access to printing features.
• Provides access to reference materials.
• Provides access to Tools and Setup menus.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.
• Provides the Power/Wake button used for powering on or off the printer. This button also supports
the power-saver modes, and blinks to indicate the power status of the printer.

Item Name Description

1 NFC Area Near Field Communication (NFC), is a technology that

enables devices to communicate when they are within 10 cm
(Optional) (4 in.) of each other. Use the NFC area to obtain a network
interface or to establish a TCP/IP connection between your
device and the printer.

Note: The indicator is visible when NFC is activated.

2 Home Button This button provides access to the Home menu for access to
printer features.

3 Touch Screen Display The screen displays information and provides access to
printer functions.

4 Power/Wake Button This button serves several power-related functions.

When the printer is powered off, this button powers on the
printer.

Xerox® VersaLink® C7000 Color Printer 25

User Guide
Getting Started

Item Name Description

When the printer is powered on, pressing this button displays

a menu on the control panel. From this menu, you can
choose to enter Sleep mode, restart, or power off the printer.
When the printer is powered on, but in a low-power mode or
Sleep mode, pressing this button wakes the printer.
When the printer is powered on, holding this button for 10-
seconds turns off the printer.
This button blinks to indicate the power status of the printer.
When the light blinks slowly, the printer is in low-power mode
or Sleep mode.
When the light blinks rapidly, the printer is powering down, or
exiting a low-power mode.

5 Status LED This light blinks blue or amber to indicate printer status.
Blue
Blinks blue once to acknowledge a successful Authentication
request.
Blinks blue once slowly for a print job initiated at the control
panel.
Blinks blue twice slowly for a print job received from the
network.
Blinks blue rapidly while the printer is powering up, or to
signal detection of a Wi-Fi Direct connection request.
Amber
Blinks amber to indicate an error condition or warning that
requires your attention. For example, an out of toner
condition, a paper jam, or out of paper for the current job.
It also blinks amber to indicate a system error, which typically
is associated with an error code.

6 Notification Banner Notifications and messages are displayed in a pop-up banner

below the apps area. To view the full notification, touch the
center of the banner. After you have reviewed the
information, touch X to close.

7 Pause Icon When a job is being processed, a Pause icon appears in the
notification banner area. To pause the current job, touch the
Pause icon. The job pauses with the option to resume or
delete the job.

26 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

Power Options
The Power/Wake button is a single multifunction button on the control panel.
• When used in conjunction with the main power switch, the Power/Wake button powers on the
printer.
• If the printer is already powered on, the Power/Wake button can be used to:
– Restart the printer
– Enter or exit sleep mode
– Enter or exit low-power mode
• The Power/Wake button also flashes when the printer is in low-power mode.

Po w e r i n g O n t h e P r i n t e r
To power on the printer:
1. To power on the printer, open the front door, and press the power switch to the On position.

2. At the printer control panel, press the Power/Wake button.

Caution: Do not unplug the power cord while the printer powers up.

Xerox® VersaLink® C7000 Color Printer 27

User Guide
Getting Started

Po w e r i n g O f f t h e P r i n t e r
To power off the printer:
1. At the printer control panel, press the Power/Wake button, then touch Power Off.

2. Open the front door, then press the power switch off.

Caution: Do not unplug the power cord while the printer powers down.

E n t e r i n g a n d E x i t i n g S l e e p M o d e a n d L o w - Po w e r
Mode
After the printer is powered on but is in Sleep Mode or Low-Power Mode:
• The touch screen appears blank and unresponsive.
• The printer exits Low-Power mode or Sleep mode automatically when it receives data from a
connected device.
To wake the printer manually, press the Power/Wake button.

Po w e r S a v e r
You can set the time the printer spends idle in ready mode before the printer transitions to a lower
power level.
There are two levels of power-saver mode.

28 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

• Low-Power Timeout: The printer shifts from Ready mode to Low-Power mode to reduce standby
power consumption.
• Sleep Timeout: The printer shifts from Low-Power mode to Sleep mode for a greater reduction in
power consumption.

Xerox® VersaLink® C7000 Color Printer 29

User Guide
Getting Started

Accessing the Printer

Lo g g i n g I n
Logging in is the process by which you identify yourself to the printer for authentication. If
authentication is set, to access printer features, you log in with your user credentials.

L o g g i n g I n a t t h e C o n t r o l Pa n e l
1. At the printer control panel, press the Home button.
2. Touch Log In.
3. Type the User Name using the keypad, then touch Enter.
4. If prompted, enter the password, then touch Enter.
Note: For more information on logging in as system administrator, refer to the System
Administrator Guide at www.xerox.com/office/VLC7000docs.
5. Touch OK.
Note: To access each password-protected service, enter the User Name and password.

Co n v e n i e n c e A u t h e n t i c a t i o n
When Convenience Authorization is enabled, users swipe a pre-programmed identification card
through a Proximity Card Reader at the control panel. To use this method, purchase and install a USB
card reader and an authentication server that supports the Xerox® Convenience Authentication API.

S ma r t Ca rd
When a Common Access Card system is installed on your Xerox device, access to the printer requires
the use of a Smart Card. There are several models of card readers that are compatible with your
device. To access the printer, insert the pre-programmed identification card into the reader, or place
your card on the reader. If extra security credentials are required, enter the login information at the
control panel.
For more information about configuring a Common Access Card system on your device, refer to the
Xerox® VersaLink® Common Access Card System Configuration Guide at www.xerox.com/office/
VLC7000docs.

30 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

Introduction to Apps
Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already
installed on the device and appear on the Home screen. Some Apps are installed as standard, but
hidden the first time you use the device.
When you log in, the Apps configured for your personal account appear on the control panel.
You can download more Apps for your device from the Xerox® App Gallery. For more information,
refer to Xerox® App Gallery.

Xerox® VersaLink® C7000 Color Printer 31

User Guide
Getting Started

Information Pages
Your printer has a set of information pages that you can print. These pages include configuration and
font information, demonstration pages, and more.
The following Information Pages are available:

Name Description

Configuration Report The Configuration Report provides printer information

including installed options, network settings, port
setup, tray information, and more.

Billing Summary Report The Billing Summary Report provides information

about the device and a detailed listing of the billing
meters and sheet counts.

Supplies Usage Report The Supplies Usage Report provides coverage

information and part numbers for reordering supplies.

PostScript Font List The PostScript Font List provides a printout of all
PostScript fonts that are available on the printer.
Note: PostScript
Fonts are optional.

PCL Font List The PCL Font List provides a printout of all PCL fonts
that are available on the printer.

Demonstration Print Demonstration Print provides a demonstration of the

current print quality.

Startup Page The Startup Page provides basic printer configuration

and network information.

Job History Report The printer retains information on previous print jobs,
including the date, time, job type, document name,
output color, paper size, number of pages, and results.
The status of a maximum of 200 jobs prints on the Job
History Report.

Pr i n t i n g I n fo r m a t i o n Pa g e s
1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. To print an information page, touch the needed page.
4. To return to the Home screen, press the Home button.

32 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

C o n fi g u r a t i o n Re p o r t
The Configuration Report provides product information including installed options, network settings,
port setup, tray information, and more.

P r i n t i n g t h e C o n fi g u r a t i o n Re p o r t
1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. Touch Configuration Report.
4. To return to the Home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 33

User Guide
Getting Started

The Embedded Web Server

The Embedded Web Server is the administration and configuration software that is installed in the
printer. It allows you to configure and administer the printer from a Web browser.
The Embedded Web Server requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux
environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.

A c c e s s i n g t h e E m b e d d e d We b S e r v e r
At your computer, open a Web browser. In the address field, type the IP address of the printer, then
press Enter or Return.

F i n d i n g t h e I P A d d r e s s o f Yo u r Pr i n t e r
To install the print driver for a network-connected printer, you need the IP address of your printer. You
also need the IP address to access the settings of your printer through the Embedded Web Server. You
can view the IP address of your printer on the control panel or on the Configuration Report.
Note: To view the TCP/IP address on the control panel, wait until the printer has been on for 2
minutes. If the TCP/IP address is 0.0.0.0, or begins with 169, it indicates a network connectivity
issue. However, note that if Wi-Fi is set as the primary Ethernet connection, 0.0.0.0 is shown for
the printer’s IP address.

V i e w i n g t h e I P P r i n t e r A d d r e s s o n t h e C o n t r o l Pa n e l
To view the IP address of the printer on the control panel:
1. At the printer control panel, press the Home button.
2. Touch Device→About.
3. Record the IP address from the display.
4. To return to the Home screen, press the Home button.

O b t a i n i n g t h e P r i n t e r I P A d d r e s s fr o m t h e C o n fi g u r a t i o n Re p o r t
To obtain the printer IP address from the Configuration Report:
1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. Touch Configuration Report.
The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6.
4. To return to the Home screen, press the Home button.

34 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

Ce r t i fi c a t e s fo r t h e E m b e d d e d We b S e r v e r
Your device includes a self-signed HTTPS certificate. The device generates the certificate
automatically during device installation. The HTTPS certificate is used to encrypt communications
between your computer and the Xerox device.
Note:

• The Embedded Web Server page for your Xerox device can display an error message that
the security certificate is not trusted. This configuration does not lessen the security of the
communications between your computer and the Xerox device.
• To eliminate the connection warning in your Web browser, you can replace the self-signed
certificate with a signed certificate from a Certificate Authority. For information on
obtaining a certificate from a Certificate Authority, contact your Internet Service Provider.
For information on obtaining, installing, and enabling certificates, refer to the System Administrator
Guide at www.xerox.com/office/VLC7000docs.

D o w n l o a d i n g t h e C o n fi g u r a t i o n Re p o r t fr o m t h e
E m b e d d e d We b S e r v e r
From the Embedded Web Server, you can download and save a copy of the Configuration Report to
your computer hard drive. Use Configuration Reports from multiple devices to compare software
versions, configurations, and compliance information.
To download a copy of the Configuration Report from the Embedded Web Server:
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
Note: For details about obtaining the IP address of your printer, refer to Finding the IP
Address of Your Printer.
2. To download the Configuration Report scroll to the bottom of the page, then, in the Quick Links
section, click Download Configuration Report.
Note: If this feature does not appear, log in as a system administrator.

The document is saved automatically as an XML file in the default download location on your
computer hard drive. To open the Configuration Report, use an XML viewer.

Xerox® VersaLink® C7000 Color Printer 35

User Guide
Getting Started

U s i n g t h e Re m o t e Co n t r o l Pa n e l Fe a t u r e
The Remote Control Panel feature in the Embedded Web Server allows you to access the printer
control panel remotely from a Web browser.
Note: To access the Remote Control Panel, first enable the feature. For details, contact your
system administrator or refer to the System Administrator Guide at www.xerox.com/office/
VLC7000docs.
To access the Remote Control Panel feature:
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
Note: For details about obtaining the IP address of your printer, refer to Finding the IP
Address of Your Printer.
2. In the Quick Links area, click Remote Control Panel.
Note: If the Remote Control Panel option is not displayed or fails to load, contact your
system administrator.
3. To restrict other users from accessing the device control panel when you are connected remotely
to the device, click the Lock Device Control Panel option.
Note: If a local user attempts to access the control panel while the device control panel is
locked, the control panel does not respond. A message appears on the control panel,
confirming that the control panel is locked and the device is being controlled remotely.
4. To enable remote access to the device control panel, click Request Session. The remote control
panel sends a request to the local control panel.
• If the local control panel is inactive, the remote control panel session is activated
automatically.
• If a local user is active on the device, a Remote Session Request message appears on the local
control panel. The local user chooses to accept or deny the request. If the request is accepted,
the remote control panel session is activated. If the request is denied, a Request Denied
message appears in the Embedded Web Server.
Note: If the system administrator requests a remote session, if the request is denied, an
option to override the local session is displayed.

36 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

Installation and Setup

For reference:
• Installation Guide packaged with your printer
• Online Support Assistant at www.xerox.com/office/VLC7000docs

I n s ta l l a t i o n a n d S e t u p O ve r v i e w
Before you print, ensure that your computer and the printer are plugged in, powered on, and
connected. Configure the initial settings of the printer, then install the print driver software and
utilities on your computer.
You can connect to your printer directly from your computer using USB, or connect to a network using
an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different
connection methods. Routers, network hubs and switches, modems, Ethernet cables, and USB cables
are not included with your printer and must be purchased separately. Xerox recommends an Ethernet
connection because it is typically faster than a USB connection, and it provides access to the
Embedded Web Server.
For more information, refer to the System Administrator Guide at www.xerox.com/office/
VLC7000docs.

S e l e c t i n g a Lo c a t i o n fo r t h e Pr i n t e r
1. Select a dust-free area with temperatures from 10-32°C (50-90°F), and relative humidity 10-85%.
Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold
room can cause condensation inside the printer, directly interfering with image transfer.
2. Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight
of the printer. The printer must be horizontal with all four feet in solid contact with the surface. To
find the weight for your printer configuration, refer to Weights and Dimensions. Select a location
with adequate clearance to access supplies and to provide proper ventilation. To find the
clearance requirements for your printer, refer to Total Space Requirements.
3. After positioning the printer, connect it to the power source and computer or network.

Xerox® VersaLink® C7000 Color Printer 37

User Guide
Getting Started

Connecting the Printer

S e l e c t i n g a Co n n e c t i o n M e t h o d
You can connect the printer to your computer using a USB cable, Ethernet cable, or wireless
connection. The method that you select depends on how your computer is connected to the network.
A USB connection is a direct connection and is the easiest to set up. An Ethernet connection is used
to connect to a network. If you are using a network connection, it is important to understand how
your computer is connected to the network.
Note: Hardware and cabling requirements vary for the different connection methods. Routers,
network hubs, network switches, modems, Ethernet cables, and USB cables are not included
with your printer and must be purchased separately.

USB
If you connect the printer to one computer and do not have a network, use a USB connection. A
USB connection offers fast data speeds, but typically not as fast as a network connection.
Note: To access the Embedded Web Server, a network connection is required.

Network
If your computer is connected to an office network or home network, use an Ethernet cable to
connect the printer to the network. You cannot connect the printer directly to the computer. A
connection through a router or network switch is required. An Ethernet network can be used for
one or more computers and supports many printers and systems simultaneously. An Ethernet
connection is typically faster than USB and allows you direct access to the settings of the printer
using the Embedded Web Server.

Wireless Network
If your environment includes a wireless router or wireless access point, you can connect the printer
to the network with a wireless connection. A wireless network connection provides the same access
and services as a wired connection. A wireless network connection is typically faster than USB and
allows direct access to the settings of the printer using the Embedded Web Server.

Co n n e c t i n g t o a Co m p u t e r U s i n g U S B
• Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and
Windows Server 2012.
• Macintosh OS X version 10.10 and later.
• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network
interface.
To connect the printer to the computer using a USB cable:
1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the
printer.
2. Connect the A end of the USB cable to the USB port on the computer.
3. If the Windows Found New Hardware Wizard appears, cancel it.
4. Install the print driver.

38 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

For more information, refer to Installing the Software.

Co n n e c t i n g t o a W i r e d N e t w o r k
1. Ensure that the printer is powered off.
2. Attach a Category 5 or better Ethernet cable from the printer to the network or router socket. Use
an Ethernet switch or router, and two or more Ethernet cables. Connect the computer to the
switch or router with one cable, then connect the printer to the switch or router with the second
cable. Connect to any port on the switch or router except the uplink port.
3. Attach the power cord, then plug in the printer and power it on.
4. Set the network IP printer address, or set up the printer for automatic printer IP detection. For
more information, refer to the System Administrator Guide at www.xerox.com/office/
VLC7000support.

Co n n e c t i n g t o a W i r e l e s s N e t w o r k
A wireless local area network (WLAN) provides the means to connect 2 or more devices in a LAN
without a physical connection. The printer can connect to a wireless LAN that includes a wireless
router or wireless access point. Before connecting the printer to a wireless network, the wireless router
must be configured with a service set identifier (SSID) and any necessary credentials.
Note: Wireless networking is available only on printers with the optional Wireless Network
Adapter installed.

Co n fi g u r i n g t h e Pr i n t e r fo r a W i r e l e s s N e t w o r k
Note: Before you configure wireless network settings, install the Xerox® Wireless Network
Adapter Kit.
If you purchased and installed a Wireless Network Adapter Kit, you can connect the device to a
wireless network. If the device is connected to a wired network, you can configure wireless networking
at the device, or use the Embedded Web Server. For details on configuring wireless network settings,
refer to the System Administrator Guide at www.xerox.com/office/VLC7000docs.
Note: After the Wireless Network Adapter is installed, remove it only as necessary. For
information on removing the adapter, refer to Removing the Wireless Network Adapter.

I n s ta ll i n g t h e W i re l e ss N e t w or k Ad ap t e r
The optional wireless network adapter plugs in to the back of the control board. After the adapter is
installed, and wireless networking is enabled and configured, the adapter is able to connect to a
wireless network.
To install the Wireless Network Adapter:
1. Power off the printer.

Xerox® VersaLink® C7000 Color Printer 39

User Guide
Getting Started

a. At the control panel, press the Power/Wake button, then touch Power Off.

b. Open the front door, then press the power switch off.

Caution: Do not unplug the power cord while the printer powers down.
2. Remove the packaging from the Wireless Network Adapter.
3. To install the Wireless Network Adapter, follow the instructions provided with the Wireless
Network Adapter.

Caution: Pulling on the adapter can cause damage. Once the adapter is installed, remove it
only as needed, and as directed in the Wireless Network Adapter removal instructions. For
details, refer to Removing the Wireless Network Adapter.
4. Configure the Wi-Fi settings. For details about configuring the Wi-Fi settings, refer to the System
Administrator Guide at www.xerox.com/office/VLC7000docs.

40 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

Re m o v i n g t h e W i r e l e s s N e t w o r k A d a p t e r
To remove the Wireless Network Adapter:
1. Power off the printer:
a. At the printer control panel, press the Power/Wake button, then touch Power Off.

b. Open the front door, then press the power switch to the Off position.

Caution: Do not unplug the power cord while the printer powers down.
2. To release the Wireless Network Adapter from the connection panel on the side of the printer,
gently grasp the adapter and push the release lever to the side. Carefully pull the adapter away
from the printer.

Caution: Do not use force to pull on the Wireless Network Adapter. If the latch is released
properly, the adapter pulls out easily. Pulling on the adapter can damage it.

Xerox® VersaLink® C7000 Color Printer 41

User Guide
Getting Started

3. Connect the printer to your computer with a USB cable or to the network with an Ethernet cable.

4. Power on the printer:

a. Open the front door, then press the power switch to the On position.

b. At the printer control panel, press the Power/Wake button.

Note: If the printer was installed previously in a wireless network environment, it could retain
setup and configuration information from that environment. To prevent the printer from
attempting to connect to the previous network, reset the wireless settings. For more
information, refer to the System Administrator Guide at www.xerox.com/office/VLC7000docs.

42 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

C o n n e c t i n g t o a W i - F i N e t w o r k a t t h e C o n t r o l Pa n e l
To connect to a Wi-Fi network at the control panel:
1. At the printer control panel, press the Home button.
2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/
office/VLC7000docs.
3. Touch Device→Connectivity→Wi-Fi.
4. To enable the Wi-Fi feature, touch the enable toggle button.
5. To connect automatically to an existing Wi-Fi network:
a. In the list of available Wi-Fi networks, touch the required network.
If the required Wi-Fi network is not listed, or if the required network uses WPS, configure the
connection manually. For details, refer to step 6.
b. If needed, to log in to the network, type the password.
c. To select a Wi-Fi frequency band, touch Wi-Fi Band, then select an option.
By default, the Wi-Fi frequency band is set to AUTO.
d. Touch OK.
6. To connect manually to a Wi-Fi Network:
a. Touch Manual Setup.
b. In the first field, type a name for the Wi-Fi network, then touch Enter.
c. Touch Network Type, then select an option.
d. Touch Security, then select an option.
e. Touch Wi-Fi Protected Setup (WPS), then select an option.
Note: For a WPS setup with a Push Button Connection (PBC), select PBC.
f. Touch OK.

Xerox® VersaLink® C7000 Color Printer 43

User Guide
Getting Started

C o n fi g u r i n g t h e P r i m a r y N e t w o r k a t t h e C o n t r o l Pa n e l
You can set the primary network connection type at the device control panel.
Note:

• A Primary Network setup is required only if the optional Wi-Fi network connection kit is
installed and enabled.
• By default, without a Wi-Fi network connection, the primary network is set to Ethernet.
When the kit is installed and enabled, the device acquires two network connections. One
network connection is primary, and the other network connection is secondary.
• The following features are available only over the primary network connection:
– IPsec
– SMTP
– SNTP
– WSD scan
– Scan to SFTP, Scan to SMB, Scan to Email
– LDAP
– UPnP discovery
– ThinPrint
– EIP Web Service
• If you remove the Wi-Fi network connection module, the primary network connection is set
to Ethernet.
To configure the primary network at the control panel:
1. At the printer control panel, press the Home button.
2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/
office/VLC7000docs.
3. Touch Device→Connectivity→Primary Network.
4. Select the appropriate network connection type for the device.
5. To apply the changes and restart the device, at the prompt, touch Restart Now.

Co n n e c t i n g t o W i - F i D i r e c t
You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or
smartphone, using Wi-Fi Direct. Wi-Fi Direct is disabled by default.
Note: Wireless networking is available only on printers with the optional Wireless Network
Adapter installed.
To connect with Wi-Fi Direct, follow the directions provided with your mobile device.

44 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

I n i t i a l Pr i n t e r S e t u p
Before installing the printer software, verify that the printer is set up correctly. Setup includes
enabling the optional features and assigning an IP address for the Ethernet network connection. The
installation wizard starts automatically the first time the printer is powered on. The installation wizard
prompts the system administrator to configure the following settings:
• Language
• Network Connection
• Proxy Server Setup
• Date and Time
• Measurements
• LDAP Settings
• Apps Setup
• Security Settings
For more information on configuring the printer settings, refer to the System Administrator Guide at
www.xerox.com/office/VLC7000docs.

C o n fi g u r i n g A i r P r i n t
AirPrint® is a software feature that allows you to print from wired or wireless Apple iOS-based mobile
devices and Mac OS-based devices without the need to install a print driver. AirPrint-enabled printers
allow you to print directly from a Mac, an iPhone, iPad, or iPod touch. You can use AirPrint to print
from a wired device or a wireless device without using a print driver.

Note:
• Not all applications support AirPrint®.
• Wireless devices must join the same wireless network as the printer.
• For AirPrint to function, both IPP and Bonjour® (mDNS) protocols must be enabled.
• The device that submits the AirPrint job must be on the same subnet as the printer. To allow
devices to print from different subnets, configure your network to pass multicast DNS traffic
across subnets.
• The Mac OS device must be Mac OS 10.10 or later.

Xerox® VersaLink® C7000 Color Printer 45

User Guide
Getting Started

• AirPrint-enabled printers work with all models of iPad, iPhone (3GS or later), and iPod touch
(third generation or later), running the latest version of iOS.
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
Note: If you do not know the IP address for your printer, refer to Finding the IP Address of
Your Printer.
2. In the Embedded Web Server, click Home→Connectivity.
Note: If this feature does not appear, log in as a system administrator.
3. For Mobile Printing, click AirPrint.
4. To enable AirPrint, click the Enable toggle button.
Note: AirPrint is enabled by default when IPP and Bonjour® (mDNS) are both enabled.

• To change the printer name, in the Name field, enter a new name.
• To enter a location for the printer, in the Location field, enter the location of the printer.
• To enter a physical location or address for the printer, in the Geo-Location field, enter the
geographic latitude and longitude coordinates in decimal form. For example, use coordinates
such as 45.325026, -122.766831 for a location.
5. Click OK.
6. To activate your changes, at the prompt, click Restart Now.

C o n fi g u r i n g G o o g l e C l o u d P r i n t
Google Cloud Print allows you to print documents that are stored in the cloud without using a print
driver.
Before you begin:
• Set up a Google email account.
• Configure the printer to use IPv4.
• Configure Proxy Server settings as needed.
To configure Google Cloud Print:
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
Note: If you do not know the IP address for your printer, refer to Finding the IP Address of
Your Printer.
2. In the Embedded Web Server, click Home→Connectivity.
3. For Mobile Printing, click Google Cloud Print.
4. To enable Google Cloud Print, click the Enable toggle button.
5. Click OK.
6. Restart the printer, then wait 2 minutes for the printer to connect.
7. Refresh your Web browser, then for Mobile Printing, click Google Cloud Print.
8. Click Printer Registration.

46 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

9. Click Register.
A printer registration page prints.
10. To register the printer, in your Web browser, type the URL provided, or use your mobile phone to
scan the barcode.
After the printer is registered, a confirmation status window appears.
11. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer.
Note: The default printer name appears in this format: Model name (MAC address).

Xerox® VersaLink® C7000 Color Printer 47

User Guide
 Getting Started

Installing the Software

Before installing driver software, verify that the printer is plugged in, powered on, connected correctly,
and has a valid IP address. The IP address usually appears in the upper, right corner of the control
panel. If you cannot find the IP address, see Finding the IP Address of Your Printer.
Note: If the Software and Documentation disc is not available, download the latest drivers
from www.xerox.com/office/VLC7000drivers.

O p e r a t i n g S y s t e m Re q u i r e m e n t s
• Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and
Windows Server 2012.
• Macintosh OS X version 10.10 and later.
• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network
interface.

I n s t a l l i n g t h e Pr i n t D r i v e r s fo r a W i n d o w s N e t w o r k
Pr i n t e r
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, and double-click the Setup.exe
installer file.
2. Select your printer model.
3. Click Install Drivers.
4. Select Install Print Driver.
5. At the License Agreement, click I Agree.
6. From the list of discovered printers, select your printer.
Note: When installing drivers for a network printer, if your printer does not appear in the
list, click the IP Address or DNS Namebutton. In the IP Address or DNS Name field, type
the IP address of your printer, then click Search to locate and select your printer. If you do
not know the IP address of the printer, refer to Finding the IP Address of Your Printer.
7. Click Next.
8. If needed, you can name your printer by typing a name in the Queue Name field.
9. Select a Print Driver.
10. Click Install.
11. If needed, set the printer as the default printer.
Note: Before selecting Share Printer, contact your system administrator.
12. To complete the installation, click Finish, then click Close.

48 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

I n s t a l l i n g t h e Pr i n t D r i v e r s fo r a W i n d o w s U S B Pr i n t e r
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, and double-click the Setup.exe
installer file.
2. Click Install Software.
3. At the License Agreement, select I Agree, then click Next.
4. To install the printer support software, select Software, then click Next.
5. In the Software and Documentation window, clear the check box for any unnecessary options.
6. Click Next.
7. To complete the installation, click Finish.

I n s t a l l i n g t h e D r i v e r s a n d U t i l i t i e s fo r M a c i n t o s h O S X
1. Insert theSoftware and Documentation disc into the appropriate drive on your computer.
Note: The latest print drivers are also available for download from www.xerox.com/office/
VLC70XXdrivers.
2. Open Xerox® Print Drivers 3.xx.x.dmg/.pkg as needed for your printer.
3. To run Xerox® Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name.
4. When prompted, click Continue.
5. To accept the license agreement, click I Agree.
6. To accept the current installation location, click Install, or select another location for the
installation files, then click Install.
7. If prompted, enter your password, then click OK.
8. From the list of discovered printers, select your printer, then click Next.
9. If your printer does not appear in the list of discovered printers:
a. Click the Network Printer Icon.
b. Type the IP address of your printer, then click Continue.
c. Select your printer in the list of discovered printers, then click Continue.
10. If your printer was not detected, verify that the printer is powered on and that the Ethernet or
USB cable is connected properly.
11. To accept the print queue message, click OK.
12. Select or clear the Set Printer as Default and Print a Test Page check boxes.
13. Click Continue, then click Close.

I n s t a l l i n g D r i v e r s a n d U t i l i t i e s fo r U N I X a n d L i n u x
For more information on installing print drivers and utilities for UNIX and Linux, refer to UNIX and
Linux Printing.

Xerox® VersaLink® C7000 Color Printer 49

User Guide
Getting Started

I n s t a l l i n g t h e Pr i n t e r a s a We b S e r v i c e o n D e v i c e s
Web Services on Devices (WSD) allows a client to discover and access a remote device and its
associated services across a network. WSD supports device discovery, control, and use.

I n s ta ll i n g a W S D p ri n t e r usi n g t h e A dd D e v ic e W i za rd
1. At your computer, click Start, then select Devices and Printers.
2. To launch the Add Device Wizard, click Add a Device.
3. In the list of available devices, select the one you want to use, then click Next.
Note: If the printer you want to use does not appear in the list, click the Cancel button.
Add the WSD printer manually using the Add Printer Wizard.
4. Click Close.

I n s t a l l i n g a W S D p r i n t e r u s i n g t h e A d d Pr i n t e r W i z a r d
1. At your computer, click Start, then select Devices and Printers.
2. To launch the Add Printer Wizard, click Add a Printer.
3. Click Add a network, wireless, or Bluetooth printer.
4. In the list of available devices, select the one you want to use, then click Next.
5. If the printer you want to use does not appear in the list, click The printer that I want is not
listed.
6. Select Add a printer using a TCP/IP address or hostname, then click Next.
7. From the Device type field, select Web Services Device.
8. Enter the printer IP address in the Hostname or IP address field, then click Next.
9. Click Close.

50 Xerox® VersaLink® C7000 Color Printer

User Guide
 Getting Started

More Information
You can obtain more information about your printer from these sources:

Resource Location

Installation Guide Packaged with the printer.

Other documentation for your printer www.xerox.com/office/VLC7000docs

Recommended Media List United States: www.xerox.com/rmlna

European Union: www.xerox.com/rmleu

Technical support information for your printer; www.xerox.com/office/VLC7000support

including online technical support, Online Support
Assistant, and print driver downloads.

Information Pages Print from the control panel. For details, refer to
Printing Information Pages.

Order supplies for your printer www.xerox.com/office/VLC7000supplies

Local sales and Technical Customer Support www.xerox.com/office/worldcontacts

Printer registration www.xerox.com/register

Xerox® Direct online store www.direct.xerox.com

Xerox® VersaLink® C7000 Color Printer 51

User Guide
Getting Started

52 Xerox® VersaLink® C7000 Color Printer

User Guide
Customize and Personalize
3
This chapter contains:

• Customize and Personalize Overview .......................................................................................... 54

• Customizing or Personalizing the Home Screen........................................................................... 55
• Customizing or Personalizing the Apps ....................................................................................... 56

Xerox® VersaLink® C7000 Color Printer 53

User Guide
Customize and Personalize

Customize and Personalize Overview

This chapter provides information on how to customize and personalize your device to meet the
specific demands of your workflows.

You can customize your apps, hide, or show apps on the Home screen, and rearrange
the order to suit your job priorities. For each app, you can hide or show individual
features and configure default settings to meet the needs of your workgroup. You
can save job settings for repeated use.
Customization enables users to work more productively.

When individual user accounts are configured on the device, you can personalize the
device to meet specific user needs. You can configure your personal Home page to
hide or show only the apps you use. Each of the feature lists can be tailored to your
job requirements. Default settings for each app can be specified, and settings for
regular jobs can be saved for your use.
Personalization options ensure that the features and functions displayed meet individual user
needs, improving efficiency.

54 Xerox® VersaLink® C7000 Color Printer

User Guide
 Customize and Personalize

Customizing or Personalizing the Home Screen

Hiding or Showing an App on the Home Screen
1. At the printer control panel, press the Home button.
2. Touch Customize.
3. To display an installed app that is hidden initially:
a. Touch the Plus (+) icon.
b. Touch the app that you want to appear on the control panel.
c. Touch Done.
4. To hide an installed app:
a. For the app, touch X.
b. Touch Done.
5. Verify that only the selected apps appear on the Home screen.

Re a r r a n g i n g A p p s o n t h e H o m e S c r e e n
1. At the printer control panel, press the Home button.
2. Touch Customize.
3. Touch and hold the required app.
4. Drag the app to the new location.
5. Release the app.
6. Touch Done.
7. Verify that the apps appear in the correct location on the Home screen.

Xerox® VersaLink® C7000 Color Printer 55

User Guide
Customize and Personalize

Customizing or Personalizing the Apps

Customization enables you to modify the features available, delete a saved preset, or remove
customized settings applied to an app.

C u s t o m i z i n g o r Pe r s o n a l i z i n g t h e Fe a t u r e L i s t
To customize the Features list for an app:
1. At the printer control panel, press the Home button.
2. Touch the app required.
3. Scroll to the bottom, then touch Customize.
4. Touch Feature List.
Note: For logged-in administrators, a window appears that asks you to confirm if the
changes are for a Guest or for you.
5. Touch the particular option.
• To hide a feature, for the required feature, touch the Eye icon. To signify that the feature is
hidden, the Eye icon appears with a line across it.
• To show a feature, for the required feature, touch the Eye icon. To signify a feature is visible,
the Eye icon appears with no line across it.
6. To reorder the menu features, touch and drag the features into the appropriate order.
7. To save the current configuration, touch Done.

S a v i n g Pr e s e t s
You can use this feature to save a particular combination of app settings for future jobs. You can save
the settings with a name and retrieve them for later use.
To save the current app settings:
1. At the printer control panel, press the Home button.
2. Touch the app required.
3. Select the job settings.
4. Scroll to the bottom, then touch Save.
5. Touch Save as New Preset.
6. Touch Enter Preset Name, then to enter a preset name, use the keypad.
7. Touch Next.
8. Select an icon that best suits the preset that you are creating.
9. Touch Done.
Note: The preset is stored within the Preset feature.

56 Xerox® VersaLink® C7000 Color Printer

User Guide
 Customize and Personalize

D e l e t i n g a S a v e d Pr e s e t
To delete a saved preset:
1. At the printer control panel, press the Home button.
2. Touch the app required.
3. Scroll to the bottom, then touch Customize.
4. Touch Presets.
5. Touch the Trash icon that corresponds with the preset that you want to delete.
6. At the prompt, touch Delete.
7. Touch Done.

Re m o v i n g A p p C u s t o m i z a t i o n u s i n g t h e C o n t r o l Pa n e l
To remove the current app customization settings:
1. At the printer control panel, press the Home button.
2. Touch the app required.
3. Scroll to the bottom, then touch Customize.
4. Touch Remove App Customization.
5. At the prompt, touch OK.

Xerox® VersaLink® C7000 Color Printer 57

User Guide
Customize and Personalize

58 Xerox® VersaLink® C7000 Color Printer

User Guide
Xerox® Apps
4
This chapter contains:

• Xerox® App Gallery .................................................................................................................... 60

• Device........................................................................................................................................ 63
• Jobs ........................................................................................................................................... 67
• USB ........................................................................................................................................... 73
• @PrintByXerox ........................................................................................................................... 75
Xerox® Apps are a gateway to the features and functions of your device. There are standard apps
already installed and displayed on the Homescreen. There are also apps that are installed as standard
but are hidden when your device is used for the first time.
For more information about customizing the Home screen and the apps features, refer to Customize
and Personalize.
A range of apps is available for download and installation from the Xerox® App Gallery. These include
Xerox® Extensible Interface Platform (EIP) Apps. EIP Apps enable you to install secure, signed apps on
compatible printers.

Xerox® VersaLink® C7000 Color Printer 59

User Guide
Xerox® Apps

Xerox® App Gallery

Xe r o x ® A p p G a l l e r y O v e r v i e w
Use the Xerox® App Gallery to find apps that provide new features or
capabilities for your device. The Xerox® App Gallery provides direct access to
apps that can improve your productivity, simplify workflows, and enhance your
user experience.
The Xerox® App Gallery enables you to browse and update apps easily. You can browse through the
app library without logging in. The moving banner provides an active display of apps, or you can
scroll the full list of apps. To get more details on an app, touch the app name in the list.

To use the Xerox® App Gallery App, ensure that your device uses either the wireless or the wired
network connection.
Note: If a local server inside a firewall hosts your device and a proxy is enabled, set a proxy
exception at the device.
For more information and instructions on using the Xerox® App Gallery, refer to the Xerox® App
Gallery User Guide available at www.xerox.com/office/VLC7000docs.

C r e a t i n g a Xe r o x ® A p p G a l l e r y A c c o u n t
With an App Gallery account, you have direct access to all the available apps for your device. An App
Gallery account allows you to view and acquire apps, install apps on your device, and manage your
apps and licenses.
Note: If you have an existing Xerox® App Gallery Account, refer to Logging into your Xerox®
App Gallery Account.
To create an App Gallery account using the control panel:
1. At the printer control panel, press the Home button.
2. Touch Xerox App Gallery.
3. Do one of the following:
• On the blue scrolling panel, touch Create an App Gallery Account Now.
• To log in, touch the Person icon. Touch the top of the Log In page, then touch Request an
Account.
Note: The keypad covers the Request an Account link. To reveal the Request an Account
link, touch the top of the Log In page, or minimize the keypad.
4. Enter a valid email address using the touch screen keypad, then touch Enter.
A message appears stating that completion instructions have been sent to the email address that
you entered. Touch Close.
5. Access the email account for the email address that you provided to the Xerox® App Gallery.
6. Open the account request email, then click the URL link provided to access the create account
page. Click Agree.
7. Review and accept the Terms of Use. To continue creating an account, click Agree.

60 Xerox® VersaLink® C7000 Color Printer

User Guide
 Xerox® Apps

8. Enter the information required into the appropriate fields:

• User ID
• Password
• Confirm Password
• First and Last Name
• Company Name
• Country
9. Click OK.
After the account is created, a confirmation message appears.
10. At the printer control panel, log in to your App Gallery Account.

Lo g g i n g i n t o y o u r Xe r o x ® A p p G a l l e r y A c c o u n t
When you are logged in to the App Gallery, you can browse available apps, and install and update
apps.
To log in to your App Gallery Account:
1. At the printer control panel, press the Home button.
2. Touch Xerox® App Gallery.
3. To log in, touch the Person icon.
4. Enter your User Name using the touch screen keypad, then touch Enter.
5. Enter your Password using the touch screen keypad, then touch Enter or OK.
The Xerox® App Gallery opens.

I n s t a l l i n g o r U p d a t i n g a n A p p fr o m t h e X e r o x ® A p p
Gallery
Xerox® Apps add, extend, or customize the functionality of your device. You can use the Xerox® App
Gallery to browse and install apps at your device control panel.

I n s t a l l i n g a n A p p fr o m t h e A p p G a l l e r y
To install an app from the App Gallery:
1. At the printer control panel, press the Home button.
2. Touch Xerox App Gallery. The App Gallery opens.
Note: You can browse the App Gallery and view app descriptions without being logged in.
To install apps, you must be logged in to the App Gallery.
3. Touch the Person icon.
a. Enter your User Name using the touch screen keypad, then touch Enter.
b. Enter your Password using the touch screen keypad, then touch Enter or OK.
4. Touch the desired app, then touch Install. The License Agreement appears.

Xerox® VersaLink® C7000 Color Printer 61

User Guide
Xerox® Apps

5. Touch Agree. The installation process begins.

Note: If the app does not install successfully, to attempt the installation process again,
touch Install.
6. When the installation completes, touch X.
The app appears in the list of installed apps.

U p d a t i n g a n A p p fr o m t h e A p p G a l l e r y
To update an app from the Xerox® App Gallery:
1. At the printer control panel, press the Home button.
2. Touch Xerox App Gallery. The App Gallery opens.
Note: You can browse the App Gallery and view app descriptions without being logged in.
To update apps, you must be logged in to the App Gallery.
3. Touch the Person icon.
a. Enter your User Name using the touch screen keypad, then touch Enter.
b. Enter your Password using the touch screen keypad, then touch Enter or OK.
4. Touch Installed. The list shows all installed apps, and any apps eligible for update. You can
update apps individually or all apps at once. Touch the desired app, then touch Update or
Update All. The License Agreement appears for each app.
Note: If no updates are available, the Update feature does not appear.
5. To accept the license agreements, touch Agree for each app.
6. When the update completes, touch X.

Lo g g i n g o u t o f y o u r A p p G a l l e r y A c c o u n t
To log out of your Xerox® App Gallery account:
1. Touch the Person icon.
2. Touch Logout.

62 Xerox® VersaLink® C7000 Color Printer

User Guide
 Xerox® Apps

Device
D e v i c e O ve r v i e w
The Device App gives you access to information about your printer, including
the serial number and model. You can view the status of the paper trays,
billing and supplies information, and print Information Pages.

You can configure many Device options to meet your individual needs. For details about configuring
all Device settings, refer to the System Administrator Guide at www.xerox.com/office/
VLC7000support.

Device Options
The following Device options are available:

Option Description

Language Language allows you to set the language that appears on the control
panel.

About The About option provides an overview of your device and its current
settings and status. You can access Printing Information Pages and
reports using this option.

Software Update Use this option to check for software updates and configure update
settings.

Notifications Use the Notifications option to see details of current alerts or faults on
the device. A History button displays fault codes and the date that the
fault occurred on the device.

Paper Trays Use the Paper Trays option to see the paper size, type, and color set for
each paper tray and the tray-capacity status.

Supplies Use the Supplies option to monitor the status of the components you can
replace. The supply level and estimated number of impressions or days
left for each unit is displayed.

Billing/Usage Use the Billing/Usage option to view the serial number and the total
number of impressions made by your device.

General Use the General option to customize settings such as the power-saver
modes, date and time, and control panel brightness. You can configure
the General settings using the device control panel, or by using the
Embedded Web Server.

Xerox® VersaLink® C7000 Color Printer 63

User Guide
Xerox® Apps

Option Description

Apps Use Apps to select settings for the apps installed on your device.

Connectivity Use the Connectivity option to configure network settings at the control
panel, or join another wireless network.

Support Use this option to access and print the Support Pages to assist with
troubleshooting errors.

Resets Use the Resets option to reset device settings and font, forms, and macros
to the factory-default settings.

For details on configuring the printer settings, refer to the System Administrator Guide at www.xerox.
com/office/VLC7000docs.

About
The About option provides an overview of your device and current settings and status. You can access
Printing Information Pages and reports using this option.

S u p p l y S ta t u s
You can check the status and percentage of life remaining for your printer supplies at the control
panel or from the Embedded Web Server. When printer supplies near their replacement time, warning
alerts appear on the control panel. You can customize the alerts that appear on the control panel and
configure email alert notifications.
To check the supplies status and set up alerts using the Embedded Web Server, refer to the System
Administrator Guide at www.xerox.com/office/VLC7000docs.

C h e c k i n g t h e S u p p l i e s S t a t u s a t t h e C o n t r o l Pa n e l
1. To view status information for the printer supplies, touch Device→Supplies.
2. To view details about a specific item, including part numbers for reordering, touch the specific
item.
3. To return to the Supplies screen, touch X.
4. To return to the Device screen, touch the back arrow.

Customizing Supplies Alert Settings

1. To customize the alerts that appear for printer supplies, touch Device→Supplies→Alerts Setup.
2. To enable supplies alerts that appear on the control panel, touch the Enable Alerts toggle button.
3. To configure the printer to display an alert when an item reaches a specific usage percentage
level, touch the item, then select the percentage.

64 Xerox® VersaLink® C7000 Color Printer

User Guide
 Xerox® Apps

4. To customize the alerts for each supply item, or to enable or disable an alert, touch the toggle
button.
5. To return to the Supplies screen, touch X.
6. To return to the Device screen, touch the back arrow.

Setting Up Email Alerts

To check the supplies status and set up alerts using the Embedded Web Server, refer to the System
Administrator Guide at www.xerox.com/office/VLC7000docs.
1. To set up alerts to send to an email address, touch Device→Supplies→Email Alerts.
2. To enter an email address, touch Add Email, then touch Enter Email Address.
3. Use the touch screen keyboard to enter an email address, or select an entry from the Address
Book, then touch OK.
4. Add more email addresses if necessary.
5. To customize the alerts for each supply item, or to enable or disable an alert, touch the toggle
button.
6. To exit the menu, touch OK.
7. To return to the Device screen, touch the back arrow.

B i l l i n g a n d U s a g e Co u n t e r s
The Billing/Usage menu displays the total number of impressions that the printer generated or
printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of
paper. For example, a sheet of paper that is printed on two sides counts as two impressions.
To view the Billing and Usage Counters:
1. At the printer control panel, press the Home button.
2. Touch Device→Billing/Usage.
3. To view more details, touch Usage Counters, then select an option.
• Impression Counters: This option provides the number of impressions made by the printer.
The number of impressions cannot equal the number of sheets counted, depending on the
printer setup. If your printer counts large sheets as large impressions or as multiple smaller
impressions, the number of impressions can differ.
• Sheet Counters: This option provides the number of impressions made by the printer.
Impressions for 2-sided sheets are listed on a separate line from 1-sided sheets.
• All Usage Counters: This option provides all printer usage information.
4. To return to the Billing/Usage screen, touch the back arrow.
5. To return to the Device screen, touch the back arrow.

Xerox® VersaLink® C7000 Color Printer 65

User Guide
Xerox® Apps

Re s e t t o Fa c t o r y D e fa u l t s
The non-volatile memory (NVRAM) stores printer settings, even after the power is turned off. The
Reset to Factory Defaults feature erases all settings and returns the printer to original factory state.
All jobs, presets, Apps, and device settings are reset. If the printer includes a hard disk, the disk is
reinitialized. When complete, the printer restarts, then displays the Install Wizard.
To reset the printer to factory defaults:
1. At the printer control panel, press the Home button.
2. Touch Device→Resets→Reset to Factory Defaults.
3. At the prompt, touch Reset.
4. When the process is complete, the printer restarts automatically.

Re m o t e S e r v i c e s
You can use the Remote Services option in the Embedded Web Server to send error and usage
information to the Xerox support team to help them resolve problems quickly.
For information about enabling Remote Services and uploading information to Xerox, refer to the
System Administrator Guide at www.xerox.com/office/VLC7000docs.

66 Xerox® VersaLink® C7000 Color Printer

User Guide
 Xerox® Apps

Jobs
J o b s O ve r v i e w
Use Jobs to view current jobs, print saved, personal, and secure jobs, and view
details of completed jobs. You can pause, delete, print, or view job progress or
job details for a selected job.

Managing Jobs
From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or completed jobs.
You can pause, delete, print, or view job progress or job details for a selected job. From the Jobs
window in the Embedded Web Server, you can view a list of active and completed print jobs. For more
information, refer to Managing Jobs Using the Embedded Web Server.
A print job can be held by the printer when it is unable to complete a print job. For example, when the
printer needs attention, paper, or supplies. When the condition is resolved, the printer automatically
resumes printing. When you send a Secure Print job, the job is held until you release it by typing a
passcode at the control panel. For more information, refer to Printing Special Job Types.

Pa u s i n g t h e P r i n t J o b w i t h t h e O p t i o n t o D e l e t e I t
1. At the printer control panel, press the Home button.
2. Touch Jobs, then touch the name of the print job.
3. Do one of the following:
• To pause the print job, touch Pause. To resume the print job, touch Resume.
• To delete the print job, touch Delete. At the prompt, touch Delete.
Note: If you do not make a selection within 60 seconds, the job resumes automatically.
4. To return to the Home screen, press the Home button.

V i e w i n g , Pr i n t i n g , o r D e l e t i n g S a v e d a n d S e c u r e J o b s
Note:

• The system administrator can restrict users from deleting jobs. If a system administrator
has restricted job deletion, you can view the jobs, but not delete them.
• Only the user that sent the job or the system administrator can delete a Secure Print job.
1. At the printer control panel, press the Home button.
2. To view a list of active and completed jobs, touch Jobs.

Xerox® VersaLink® C7000 Color Printer 67

User Guide
Xerox® Apps

3. To view a list of specific job types, touch an option.

• To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the quantity, then
touch OK. To delete the job, touch the Trash icon, then touch Delete.
• To view Personal jobs, touch Personal & Secure Jobs. To print the jobs, touch the folder, then
touch Print All, or Delete All.
• For Secure Jobs, touch Personal & Secure Jobs. Touch the folder, enter the passcode number,
then touch OK. To print a Secure Job, touch the job. To print or delete all the jobs in the folder,
touch Print All, or Delete All.
4. To view details about a job, touch the job.
5. To return to the Home screen, press the Home button.

Pr i n t i n g a J o b H e l d fo r Re s o u r c e s
1. At the printer control panel, press the Home button.
2. Touch Jobs.
3. From the jobs list, touch the held job name. The resources required for the job appear on the
control panel.
4. Do one of the following:
• To print the job, replenish the resources required. The job resumes automatically when the
required resources are available. If the job does not print automatically, touch Resume.
• To delete the print job, touch Delete. At the prompt, touch Delete.
5. To return to the Home screen, press the Home button.

M a n a g i n g S p e c i a l J o b Ty p e s
Special job types allow you to send a print job from your computer, then print it from the printer
control panel. Select special job types in the print driver, Printing Options tab, under Job Type.

S ave d J o b s
Saved Jobs are documents sent to the printer and, unless deleted, are stored there for future use. Any
user can print or delete a Saved Job.
To print a Saved Job, refer to Printing a Saved Job.

Printing a Saved Job

1. In your software application, access the print settings. For most software applications, press CTRL
+P for Windows or CMD+P for Macintosh.
2. Select your printer, then open the print driver.
• For Windows, click Printer Properties. Depending on your application, the title of the button
can vary.
• For Macintosh, in the Print window, click Print Options, then select Xerox Features.
3. For Job Type, select Saved Job.
4. Type a job name or select a name from the list, then click OK.
5. Select any other required printing options.
• For Windows, click OK, then click Print.
• For Macintosh, click Print.

68 Xerox® VersaLink® C7000 Color Printer

User Guide
 Xerox® Apps

Releasing a Saved Job

1. At the printer control panel, press the Home button.
2. Touch Jobs.
3. To view Saved Jobs, touch Saved Jobs.
4. To print a Saved Job, touch the job name, enter the quantity, then touch OK.
5. To delete the document after printing, for that job, touch the Trash icon, then at the prompt,
touch Delete.
6. To return to the Home screen, press the Home button.

S e c u r e Pr i n t
Use Secure Print to print sensitive or confidential information. After you send the job, it is held at the
printer until you enter your passcode at the printer control panel.
To print a Secure Print job, refer to Printing a Secure Print Job.

Printing a Secure Print Job

1. In your software application, access the print settings. For most software applications, press CTRL
+P for Windows or CMD+P for Macintosh.
2. Select your printer, then open the print driver.
• For Windows, click Printer Properties. Depending on your application, the title of the button
varies.
• For Macintosh, in the Print window, click Preview, then select Xerox Features.
3. For Job Type, select Secure Print.
4. Type the passcode, confirm the passcode, then click OK.
5. Select any other required printing options.
• For Windows, click OK, then click Print.
• For Macintosh, click Print.

Releasing a Secure Print job

1. At the printer control panel, press the Home button.
2. Touch Jobs.
3. To view Secure Print jobs, touch Personal & Secure Jobs.
4. Touch your folder.
5. Enter the passcode number, then touch OK.
6. Select an option:
• To print a Secure Print job, touch the job.
• To print all the jobs in the folder, touch Print All.
• To delete a Secure Print job, touch the Trash icon. At the prompt, touch Delete.
• To delete all the jobs in the folder, touch Delete All.
Note: After a Secure Print job is printed, it is deleted automatically.
7. To return to the Home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 69

User Guide
Xerox® Apps

Pe r s o n a l P r i n t
Personal Print allows you to store a document in the printer, then print it from the control panel.
Note: The Personal Print feature is only available on a Windows computer printing to a network
printer.
Personal Print is a type of saved job with these features:
• A Personal Print job appears in a folder named after the user ID associated with the print job.
• A Personal Print job does not use a passcode.
• Any user can print or delete a Personal Print job.
• You can print all jobs in the list at once, delete an individual job, or delete all jobs in the list.
• After a Personal Print job is printed, it is deleted automatically.
To print a Personal Print job, refer to Printing a Personal Print Job.

Printing a Personal Print Job

1. In your software application, access the print settings. For most software applications, click
File→Print or for Windows, press CTRL+P.
2. Select your printer, then click Printer Properties. Depending on your application, the title of the
button varies.
3. For Job Type, select Personal Print.
4. Select any other required printing options, then click OK.
5. To send the job to the printer, click Print.

Releasing a Personal Print Job

1. At the printer control panel, press the Home button.
2. Touch Jobs.
3. To view Personal Print jobs, touch Personal & Secure Jobs.
4. Touch your folder.
5. If prompted for a passcode, touch Skip.
Note: When your folder contains Secure Print jobs and Personal Print jobs, the passcode
prompt appears.
6. Select an option.
• To print a Personal Print job, touch the job.
• To print all the jobs in the folder, touch Print All.
• To delete all the jobs in the folder, touch Delete All.
7. To return to the Home screen, press the Home button.

Sample Set
The Sample Set job type prints one copy of a multiple-copy print job before printing the remaining
copies. After reviewing the sample set, you can either print the remaining copies or delete them at
the printer control panel.

70 Xerox® VersaLink® C7000 Color Printer

User Guide
 Xerox® Apps

Sample Set is a type of saved job with these features:

• A Sample Set job appears in a folder named after the user ID associated with the print job.
• A Sample Set job does not use a passcode.
• Any user can print or delete a Sample Set job.
• A Sample Set prints one copy of a job to allow you to proofread the job before printing any
remaining copies.
After a Sample Set job is printed, it is deleted automatically.
To print a Sample Set, refer to Printing a Sample Set.

Printing a Sample Set

1. In your software application, access the print settings. For most software applications, press CTRL
+P for Windows or CMD+P for Macintosh.
2. Select your printer, then open the print driver.
• For Windows, click Printer Properties. Depending on your application, the title of the button
varies.
• For Macintosh, in the Print window, click Preview, then select Xerox Features.
3. For Job Type, select Sample Set.
4. Select any other required printing options.
• For Windows, click OK, then click Print.
• For Macintosh, click Print.

Releasing a Sample Set

1. At the printer control panel, press the Home button.
2. To view available jobs, touch Jobs.
3. Touch the Sample Set job.
Note: The Sample Set file description shows the job as Held for Future Printing, and shows
the number of remaining copies of the job.
4. Select an option.
• To print the remaining copies of the job, touch Release.
• To delete the remaining copies of the job, touch Delete.
5. To return to the Home screen, press the Home button.

M a n a g i n g J o b s U s i n g t h e E m b e d d e d We b S e r v e r
You can view a list of active jobs and delete print jobs from the Active Jobs list in the Embedded Web
Server. You can use the Embedded Web Server to submit jobs for printing at the device. You can print .
pdf, .ps, .pcl, .prn, .xps, .jpg, .tif and .txt files directly from the Embedded Web Server without opening
another application or the print driver. The files can be stored on a local computer hard drive, mass
storage device, or network drive.
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. In the Embedded Web Server, click Jobs.
3. Click the job name.

Xerox® VersaLink® C7000 Color Printer 71

User Guide
Xerox® Apps

4. Do one of the following:

• To pause the print job, click Pause. To resume the print job, click Resume.
• To delete the print job, click Delete. At the prompt, click Delete.
5. To return to the Home screen, click Home.

S u b m i t t i n g J o b s fo r Pr i n t i n g U s i n g t h e E m b e d d e d We b S e r v e r
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press Enter or Return.
2. In the Embedded Web Server, click Home.
3. In the Quick Links area, click Submit File.
4. Click the Submit field.
5. In the selection window, select a file to print, then click Open.
6. To print the document, click Submit.

72 Xerox® VersaLink® C7000 Color Printer

User Guide
 Xerox® Apps

USB
USB Overview
Use the Print from USB feature to print jobs already stored on a USB drive. Jobs
in a print-ready format, such as PDF, TIFF, or JPEG, can be printed.

To create a print-ready file, select the Print to File option when you print your documents from
programs such as Microsoft Word. From advanced publishing programs, there may be several
methods to create print-ready files.

P r i n t i n g fr o m a U S B F l a s h D r i v e
You can print a file stored on a USB Flash drive. The USB port is on the front of the printer.
Note:

• If the device is in Power Saver mode, before proceeding with the Print job, to wake the
device, press the Power/Wake button.
• Only USB Flash drives formatted to the typical FAT32 file system are supported.
1. Insert the USB Flash drive into the USB memory port on the printer.
2. At the USB Drive has been detected screen, touch Print from USB.
Note: If this feature does not appear, enable the feature or contact the system
administrator. For more information, see the System Administrator Guide at www.xerox.
com/office/VLC7000docs.
3. Add files using the Browse USB screen.
• To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
Verify that your files are selected.
• To print a specific file, browse to that file, then touch the file name or icon.
4. Touch OK.
5. Confirm that the required files are listed.
• To select more files, touch Add Documents, then touch OK.
• To remove a file name from the list, touch the file name, then touch Remove.
6. Select the paper supply, quantity, output color, and 2-sided printing options.
7. Touch Print.
8. When you are finished, remove the USB Flash drive.

Xerox® VersaLink® C7000 Color Printer 73

User Guide
Xerox® Apps

P r i n t i n g fr o m a U S B F l a s h D r i v e A l r e a d y I n s e r t e d i n
t h e Pr i n t e r
1. If the USB Flash drive is already in the USB memory port, press the Home button.
2. Touch Print from USB.
Note: If this feature does not appear, enable the feature or contact the system
administrator. For more information, see the System Administrator Guide at www.xerox.
com/office/VLC7000docs.
3. Add files using the Browse USB screen.
• To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
Verify that your files are selected.
• To print a specific file, browse to that file, then touch the file name or icon.
4. Touch OK.
5. Confirm that the desired documents appear. If the documents do not appear, touch Add
Documents, select additional documents, then touch OK.
6. Select the paper supply, quantity, output color, and 2-sided printing options.
7. Touch Print.

74 Xerox® VersaLink® C7000 Color Printer

User Guide
 Xerox® Apps

@PrintByXerox
@ P r i n t By X e r o x O v e r v i e w
You can use the Xerox® @PrintByXerox App to print email attachments and
documents sent to your printer from mobile devices.
When your Xerox device is connected to the Internet, the @PrintByXerox App works with
the Xerox® Workplace Cloud for simple email-based printing.

Note: The @PrintByXerox App and Xerox® Workplace Cloud software require specific licenses,
configuration settings, and minimum system specifications. For details, refer to the Xerox®
@PrintByXerox App Quick Start Guide available at www.xerox.com/XeroxAppGallery.

P r i n t i n g w i t h t h e @ P r i n t By X e r o x A p p
1. Send an email with an attachment containing a supported file type to [email protected].
First-time users receive a response email with a user ID and password.
2. At the Xerox device control panel, press the Home button.
3. Touch @PrintByXerox.
4. Enter your email address, then touch Save.
5. On the Enter password screen, use the onscreen keyboard to enter your password, then touch
Save.
6. Select the documents that you want to print.
7. Touch Print Settings, then touch OK.
8. Touch Print.
• The Submitting Jobs to Print message and conversion state appears.
• When the documents begin to print, a green check mark appears.

Xerox® VersaLink® C7000 Color Printer 75

User Guide
Xerox® Apps

76 Xerox® VersaLink® C7000 Color Printer

User Guide
Printing
5
This chapter contains:

• Printing Overview ....................................................................................................................... 78

• Selecting Printing Options .......................................................................................................... 79
• Print Jobs ................................................................................................................................... 87
• Printing Features ........................................................................................................................ 92
• Using Custom Paper Sizes ........................................................................................................ 100

Xerox® VersaLink® C7000 Color Printer 77

User Guide
Printing

Printing Overview
Before you print, ensure that your computer and the printer are plugged in, powered on, and
connected to an active network. Ensure that you have the correct print driver software installed on
your computer. For details, refer to Installing the Software.
This printer has PCL enabled by default. To use PostScript, purchase and install the feature. For details,
contact your local Xerox representative.
Note:

• Not all options described are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, print driver type.
• The Windows PostScript print driver and the Macintosh print driver provide the widest range
of features.
To send a job to the printer:
1. Select the appropriate paper.
2. Load paper in the appropriate tray. At the printer control panel, specify the paper size, color, and
type.
3. Access the print settings in your software application. For most software applications, press CTRL
+P for Windows, or CMD+P for Macintosh.
4. Select your printer.
5. To access the print driver settings, for Windows, select Printer Properties, Print Options, or
Preferences. For Macintosh, select Xerox Features. The title of the button can vary depending on
your application.
6. Modify the print driver settings as necessary, then click OK.
7. To send the job to the printer, click Print.
To print a file stored on a USB Flash drive, refer to Printing from a USB Flash Drive.

78 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

Selecting Printing Options

Printing options, also called print driver software options, are specified as Printing preferences in
Windows and Xerox® Features in Macintosh. Printing options include settings for 2-sided printing,
page layout, and print quality. Printing options that are set from Printing preferences within the
Devices and Printers window become the default setting. Printing options that are set from within the
software application are temporary. The application and the computer do not save the settings after
the application is closed.

Pr i n t D r i v e r H e l p
Xerox® print driver software Help information is available from the Printing Preferences window. Click
the Help button (?) in the bottom, left corner of the Printing Preferences window to see the Help.

Information about Printing Preferences appears in the Help window. From there, you can select by
topic or use the search field to enter the topic or function for which you need information.

Xerox® VersaLink® C7000 Color Printer 79

User Guide
Printing

W i n d o w s Pr i n t i n g O p t i o n s
S e t t i n g D e fa u l t Pr i n t i n g O p t i o n s fo r W i n d o w s
When you print from any software application, the printer uses the print job settings specified in the
Printing Preferences window. You can specify your most common printing options and save them so
that you do not have to change them every time you print.
For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in
Printing Preferences.
1. Navigate to the list of printers on your computer:
• For Windows Server 2008 and later, click Start→Settings→Printers.
• For Windows 7, click Start→Devices and Printers.
• For Windows 8, click Start→Control Panel→Devices and Printers.
• For Windows 10, click Start→Settings→Devices→Printers & scanners. Scroll down in the
window, then under Related settings, click Devices and printers.
Note: If you are using a custom Start Menu application, it can change the navigation path
to your list of printers.
2. In the list of printers, right-click the icon for your printer, then click Printing preferences.
3. In the Printing Preferences window, click a tab, then select the options. To save the settings, click
OK.
Note: For more information about Windows print driver options, click the Help button (?) in the
Printing Preferences window.

S e l e c t i n g Pr i n t i n g O p t i o n s fo r a n I n d i v i d u a l J o b fo r W i n d o w s
To use special printing options for a particular job, you can change the Printing Preferences before
sending the job to the printer.
1. With the document open in your software application, access the print settings. For most
software applications, click File→Print or press CTRL+P.
2. Select your printer and click the Properties or Preferences button to open the Printing
Preferences window. The title of the button can vary depending on your application.
3. Click a tab in the Printing Preferences window, then make selections.
4. To save and close the Printing Preferences window, click OK.
5. To send the job to the printer, click Print.

80 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

S e l e c t i n g F i n i s h i n g O p t i o n s fo r W i n d o w s
If your printer has a finisher installed, you can select finishing options in the Properties window of the
print driver. Finishing options allow you to select how your document is delivered. For example, you
can select hole-punching, stapling, folding, or printing in a booklet format.
Note: Not all options listed are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, or print driver type.
To select finishing options in the PostScript and PCL print drivers:
1. In the print driver, click the Printing Options tab.
2. To select a finishing option, for Finishing, click the arrow.
Note: The print driver displays stapling positions for paper fed on the long edge. If paper
feeds on the short edge instead of the long edge, the finisher can insert the staple in the
wrong location.
3. To select the output tray, for Output Destination, click the arrow, then select an option:
• Automatic: Use this option to have the printer determine the output destination based on
the number of sets and the stapling option selected. The printer sends multiple sets or stapled
sets to the finisher output tray.
• Center Tray: Use this option to select the output tray in the center of the printer.
• Center Top Tray: Use this option to select the upper output tray in the center of the printer.
• Center Bottom Tray: Use this option to select the lower output tray in the center of the
printer.
• Finisher Tray: Use this option to select the output tray on the right side of the Office Finisher,
or the Office Finisher with Booklet Maker.
4. To send the job to the printer, click OK, then click Print.

S e l e c t i n g Pr i n t i n g D e fa u l t s i n W i n d o w s fo r a S h a r e d N e t w o r k
Pr i n t e r
1. Navigate to the list of printers on your computer:
• For Windows Server 2008 and later, click Start→Settings→Printers.
• For Windows 7, click Start→Devices and Printers.
• For Windows 8, click Start→Control Panel→Devices and Printers.
• For Windows 10, click Start→Settings→Devices→Printers & scanners. Scroll down in the
window. For Related settings, click Devices and printers.
Note: If the Control Panel icon does not appear on the desktop, right-click the desktop,
then select Personalize→Control Panel Home→Devices and Printers.
2. In the list of printers, right-click the icon for your printer, then select Printer properties.
3. In the printer Properties dialog box, click the Advanced tab.
4. On the Advanced tab, click Printing Defaults.
5. Make your selections on the print driver tabs as needed, then click Apply.
6. To save the settings, click OK.

Xerox® VersaLink® C7000 Color Printer 81

User Guide
Printing

S a v i n g a S e t o f Co m m o n l y U s e d Pr i n t i n g O p t i o n s fo r W i n d o w s
You can define and save a set of options, so that you can apply them to future print jobs. In Xerox®
App Gallery, you can save an app as default, so you can have app-by-app default settings for printing.
To save a set of printing options:
1. With the document open in your application, click File→Print.
2. To open the Printing Preferences window, select your printer, then click Properties or Preferences.
3. In the Printing Properties window, click the tabs, then select the required settings.
4. In the Printing Properties window, click Saved Settings, then click Save As.
5. To save the set of options in the Saved Settings list, type a name for the set of printing options,
then click OK.

M a c i n t o s h Pr i n t i n g O p t i o n s
S e l e c t i n g Pr i n t i n g O p t i o n s fo r M a c i n t o s h
To use specific printing options, change the settings before sending the job to the printer.
1. With the document open in your application, click File→Print.
2. Select your printer.
3. In the Print Options menu, select Xerox Features.
Note: To see all printing options, click Show Details.
4. Select any other required printing options from the lists.
5. To send the job to the printer, click Print.

S e l e c t i n g F i n i s h i n g O p t i o n s fo r M a c i n t o s h
If your printer has a finisher installed, select finishing options in the Xerox® Features of the print
driver.
To select finishing options in the Macintosh print driver:
1. Open the Print dialog box, then click Show Details. Click the application menu for your current
application, then select Xerox Features.
2. To select stapling options, for Finishing, click the arrow, then select an option.
3. To select the output tray, for Output Destination, click the arrow, then select an option.
• Automatic: Use this option to have the printer determine the output destination based on
the number of sets and the stapling option selected. The printer sends multiple sets or stapled
sets to the finisher output tray.
• Center Tray: Use this option to select the output tray in the center of the printer.
• Center Top Tray: Use this option to select the upper output tray in the center of the printer.
• Center Bottom Tray: Use this option to select the lower output tray in the center of the
printer.

82 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

• Finisher Tray: Use this option to select the output tray on the right side of the Office Finisher,
or the Office Finisher with Booklet Maker.
4. To send the job to the printer, click Print.

S a v i n g a S e t o f Co m m o n l y U s e d Pr i n t i n g O p t i o n s fo r M a c i n t o s h
You can define and save a set of options, so that you can apply them to future print jobs.
To save a set of printing options:
1. With the document open in your application, click File→Print.
2. Select your printer from the Printers list.
3. Select the required printing options from the lists in the Print dialog box.
Note: To see all printing options, click Show Details.
4. Click Presets→Save Current Settings as Preset.
5. Type a name for the printing options. To save the set of options in the Presets list, click OK.
6. To print using these options, select the name from the Presets list.

U N I X a n d L i n u x Pr i n t i n g
The Xerox® Print Driver package provides tools for you to manage printers connected in UNIX and
Linux environments.
The Xerox® print drivers provide a GUI-based (Graphical User Interface) driver dialog for printer
feature selections. You can select print drivers based on your operating system.

Xe r o x ® Pr i n t e r M a n a g e r
Xerox® Printer Manager is an application that allows you to manage and print to multiple printers in
UNIX and Linux environments.
Xerox® Printer Manager allows you to:
• Configure and check the status of network connected printers.
• Set up a printer on your network and monitor the operation of the printer once installed.
• Perform maintenance checks and view supplies status at any time.
• Provide a common look and feel across the many different suppliers of UNIX and Linux operating
systems.

Installing Xerox® Printer Manager

Before you begin, ensure that you have root or superuser privileges to install Xerox® Printer Manager.
To install Xerox® Printer Manager:
1. Download the appropriate package for your operating system. To locate print drivers for your
printer, go to www.xerox.com/office/VLC7000drivers.
2. On the print driver website, navigate to your printer model.
3. For your printer model, click Drivers & Downloads.

Xerox® VersaLink® C7000 Color Printer 83

User Guide
Printing

4. From the Operating System menu, select your operating system.

5. To identify the print driver for your printer model, review the list of available print drivers.
Note: For additional information on each driver, click Description.
6. To select the print driver for your printer model and operating system, click the print driver name.
7. To begin the download, read the End User License Agreement, then click Accept.
The file automatically downloads to the default location for your computer file downloads.
8. To install the Xerox® Print Driver package:
a. Open the package with your OS package manager.
b. To install using a command-line utility, change to the directory where you downloaded the
file. To run the installer, type the appropriate command-line utility for your operating system.
For example:
• Red Hat: rpm -U <filename>.rpm
• Debian-based Linux: dpkg -i <filename>.deb
• AIX: rpm -U <filename>.rpm
• HPUX: <filename>.depot.gz
• Solaris: pkgadd -d <filename>.pkg
Note: Most installations create a Xerox directory in /opt/Xerox/prtsys. For additional
information about utilities included in the OS package manager, refer to the manual
included with the package. For example, man xeroxprtmgr.

Launching Xerox® Printer Manager

To launch Xerox® Printer Manager, do one of the following tasks.
• For UNIX, log in as root. From a terminal window, type xosdprtmgr, then press Enter or Return.
• For Linux, type sudo xeroxprtmgr, then press Enter or Return.

Pr i n t i n g w i t h x e r o x p r i n t
Xerox has its own print command. You can use the following command:
xeroxprint -d<Some_Queue→ -o[Options] <Somefile

P r i n t i n g f r o m a L i n u x Wo r k s t a t i o n
To print from a Linux workstation, install either a Xerox® print driver for Linux or a CUPS (Common
UNIX Printing System) print driver. You do not need both drivers.
Xerox recommends that you install one of the full-featured custom print drivers for Linux. To locate
drivers for your printer, go to www.xerox.com/drivers.
If you use CUPS, ensure that CUPS is installed and running on your workstation. The instructions for
installing and building CUPS are contained in the CUPS Software Administrators Manual, written and
copyrighted by Easy Software Products. For complete information on CUPS printing capabilities, refer
to the CUPS Software Users Manual available from www.cups.org/documentation.php.

84 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

Installing the PPD File on the Workstation

1. If available, download the Xerox® PPD for CUPS (Common UNIX Printing System) from the
Drivers and Downloads page on the Xerox Support website.
2. Copy the PPD file into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the
location of the folder, use the Find command to locate the PPD files.
3. Follow the instructions that are included with the PPD file.

Adding the Printer

1. Verify that the CUPS (Common UNIX Printing System) daemon is running.
2. Open a Web browser and type http://localhost:631/admin, then click Enter or Return.
3. For User ID, type root. For password, type the root password.
4. Click Add Printer, then follow the onscreen prompts to add the printer to the CUPS printer list.

Printing with CUPS (Common UNIX Printing System)

CUPS supports the use of both the System V (lp) and Berkeley (lpr) printing commands.
1. To print to a specific printer in System V, type lp -dprinter filename, then click Enter.
2. To print to a specific printer in Berkeley, type lpr -Pprinter filename, then click Enter.

M o b i l e Pr i n t i n g O p t i o n s
This printer can print from iOS and Android mobile devices. For more information, refer to Configuring
Google Cloud Print.

Pr i n t i n g w i t h W i - F i D i r e c t
You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or
smartphone, using Wi-Fi Direct.
For details on using Wi-Fi Direct, refer to the documentation provided with your mobile device.
Note: Depending on which mobile device you are using, the printing procedure varies.

Pr i n t i n g w i t h A i r Pr i n t
You can print directly from your iPhone, iPad, iPod touch, or Mac using AirPrint®. To enable AirPrint®
for your printer, refer to Configuring AirPrint. To use AirPrint®, ensure that your mobile device is
connected to the same wireless network as the printer.
To print with AirPrint®:
1. Open the email, photograph, website page, or document that you want to print.
2. Tap the Action icon.
3. Tap Print.
4. Select your printer, then set the printer options.
5. Tap Print.

Xerox® VersaLink® C7000 Color Printer 85

User Guide
Printing

P r i n t i n g fr o m a M O P R I A - E n a b l e d M o b i l e D e v i c e
MOPRIA™ is a software feature that enables users to print from mobile devices without requiring a
print driver. You can use MOPRIA™ to print from your mobile device to MOPRIA™-enabled printers.
Note:

• MOPRIA™ and all of its required protocols are enabled by default.

• Ensure that you have the latest version of the MOPRIA™ Print Service installed on your
mobile device. You can obtain a free download from the Google Play Store.
• Wireless devices must join the same wireless network as the printer.
• The name and location of your printer appears in a list of MOPRIA™-enabled printers on
connected devices.
To print using MOPRIA™, follow the directions provided with your mobile device.

86 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

Print Jobs
Managing Jobs
From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or completed jobs.
You can pause, delete, print, or view job progress or job details for a selected job. From the Jobs
window in the Embedded Web Server, you can view a list of active and completed print jobs. For more
information, refer to Managing Jobs Using the Embedded Web Server.
A print job can be held by the printer when it is unable to complete a print job. For example, when the
printer needs attention, paper, or supplies. When the condition is resolved, the printer automatically
resumes printing. When you send a Secure Print job, the job is held until you release it by typing a
passcode at the control panel. For more information, refer to Printing Special Job Types.

Pa u s i n g t h e P r i n t J o b w i t h t h e O p t i o n t o D e l e t e I t
1. At the printer control panel, press the Home button.
2. Touch Jobs, then touch the name of the print job.
3. Do one of the following:
• To pause the print job, touch Pause. To resume the print job, touch Resume.
• To delete the print job, touch Delete. At the prompt, touch Delete.
Note: If you do not make a selection within 60 seconds, the job resumes automatically.
4. To return to the Home screen, press the Home button.

V i e w i n g , Pr i n t i n g , o r D e l e t i n g S a v e d a n d S e c u r e J o b s
Note:

• The system administrator can restrict users from deleting jobs. If a system administrator
has restricted job deletion, you can view the jobs, but not delete them.
• Only the user that sent the job or the system administrator can delete a Secure Print job.
1. At the printer control panel, press the Home button.
2. To view a list of active and completed jobs, touch Jobs.
3. To view a list of specific job types, touch an option.
• To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the quantity, then
touch OK. To delete the job, touch the Trash icon, then touch Delete.
• To view Personal jobs, touch Personal & Secure Jobs. To print the jobs, touch the folder, then
touch Print All, or Delete All.
• For Secure Jobs, touch Personal & Secure Jobs. Touch the folder, enter the passcode number,
then touch OK. To print a Secure Job, touch the job. To print or delete all the jobs in the folder,
touch Print All, or Delete All.
4. To view details about a job, touch the job.
5. To return to the Home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 87

User Guide
Printing

Pr i n t i n g S p e c i a l J o b Ty p e s
Special job types allow you to send a print job from your computer, then print it from the printer
control panel. To select special job types from the print driver, select Printing Options→Job Type.

S ave d J o b s
Saved Jobs are documents sent to the printer and, unless deleted, are stored there for future use. Any
user can print or delete a Saved Job.
To print a Saved Job, refer to Printing a Saved Job.

Printing a Saved Job

1. In your software application, access the print settings. For most software applications, press CTRL
+P for Windows or CMD+P for Macintosh.
2. Select your printer, then open the print driver.
• For Windows, click Printer Properties. Depending on your application, the title of the button
can vary.
• For Macintosh, in the Print window, click Print Options, then select Xerox Features.
3. For Job Type, select Saved Job.
4. Type a job name or select a name from the list, then click OK.
5. Select any other required printing options.
• For Windows, click OK, then click Print.
• For Macintosh, click Print.

Releasing a Saved Job

1. At the printer control panel, press the Home button.
2. Touch Jobs.
3. To view Saved Jobs, touch Saved Jobs.
4. To print a Saved Job, touch the job name, enter the quantity, then touch OK.
5. To delete the document after printing, for that job, touch the Trash icon, then at the prompt,
touch Delete.
6. To return to the Home screen, press the Home button.

S e c u r e Pr i n t
Use Secure Print to print sensitive or confidential information. After you send the job, it is held at the
printer until you enter your passcode at the printer control panel.
To print a Secure Print job, refer to Printing a Secure Print Job.

88 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

Printing a Secure Print Job

1. In your software application, access the print settings. For most software applications, press CTRL
+P for Windows or CMD+P for Macintosh.
2. Select your printer, then open the print driver.
• For Windows, click Printer Properties. Depending on your application, the title of the button
varies.
• For Macintosh, in the Print window, click Preview, then select Xerox Features.
3. For Job Type, select Secure Print.
4. Type the passcode, confirm the passcode, then click OK.
5. Select any other required printing options.
• For Windows, click OK, then click Print.
• For Macintosh, click Print.

Releasing a Secure Print job

1. At the printer control panel, press the Home button.
2. Touch Jobs.
3. To view Secure Print jobs, touch Personal & Secure Jobs.
4. Touch your folder.
5. Enter the passcode number, then touch OK.
6. Select an option:
• To print a Secure Print job, touch the job.
• To print all the jobs in the folder, touch Print All.
• To delete a Secure Print job, touch the Trash icon. At the prompt, touch Delete.
• To delete all the jobs in the folder, touch Delete All.
Note: After a Secure Print job is printed, it is deleted automatically.
7. To return to the Home screen, press the Home button.

P r i n t i n g a Pe r s o n a l P r i n t J o b
1. In your software application, access the print settings. For most software applications, click
File→Print or for Windows, press CTRL+P.
2. Select your printer, then click Printer Properties. Depending on your application, the title of the
button varies.
3. For Job Type, select Personal Print.
4. Select any other required printing options, then click OK.
5. To send the job to the printer, click Print.

Printing Using Personal Print

1. In your software application, access the print settings. For most software applications, click File or
for Windows, press CTRL+P.
2. Select your printer, then click Printer Properties. Depending on your application, the title of the
button varies.

Xerox® VersaLink® C7000 Color Printer 89

User Guide
Printing

3. For Job Type, select Personal Print.

4. Select any other required printing options, then click OK.
5. To send the job to the printer, click Print.

Releasing a Personal Print Job

1. At the printer control panel, press the Home button.
2. Touch Jobs.
3. To view Personal Print jobs, touch Personal & Secure Jobs.
4. Touch your folder.
5. If prompted for a passcode, touch Skip.
Note: When your folder contains Secure Print jobs and Personal Print jobs, the passcode
prompt appears.
6. Select an option.
• To print a Personal Print job, touch the job.
• To print all the jobs in the folder, touch Print All.
• To delete all the jobs in the folder, touch Delete All.
7. To return to the Home screen, press the Home button.

Sample Set
The Sample Set job type prints one copy of a multiple-copy print job before printing the remaining
copies. After reviewing the sample set, you can either print the remaining copies or delete them at
the printer control panel.
Sample Set is a type of saved job with these features:
• A Sample Set job appears in a folder named after the user ID associated with the print job.
• A Sample Set job does not use a passcode.
• Any user can print or delete a Sample Set job.
• A Sample Set prints one copy of a job to allow you to proofread the job before printing any
remaining copies.
After a Sample Set job is printed, it is deleted automatically.
To print a Sample Set, refer to Printing a Sample Set.

Printing a Sample Set

1. In your software application, access the print settings. For most software applications, press CTRL
+P for Windows or CMD+P for Macintosh.
2. Select your printer, then open the print driver.
• For Windows, click Printer Properties. Depending on your application, the title of the button
varies.
• For Macintosh, in the Print window, click Preview, then select Xerox Features.

90 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

3. For Job Type, select Sample Set.

4. Select any other required printing options.
• For Windows, click OK, then click Print.
• For Macintosh, click Print.

Releasing a Sample Set

1. At the printer control panel, press the Home button.
2. To view available jobs, touch Jobs.
3. Touch the Sample Set job.
Note: The Sample Set file description shows the job as Held for Future Printing, and shows
the number of remaining copies of the job.
4. Select an option.
• To print the remaining copies of the job, touch Release.
• To delete the remaining copies of the job, touch Delete.
5. To return to the Home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 91

User Guide
Printing

Printing Features
S e l e c t i n g Pa p e r O p t i o n s fo r Pr i n t i n g
There are two ways to select the paper for your print job. You can let the printer select which paper to
use based on the document size, paper type, and paper color you specify. You can also select a
specific tray loaded with the desired paper.

Scaling
Scaling reduces or enlarges the original document to match the selected output paper size.
• For Windows, the scale options are on the Printing Options tab, in the Paper field.
• For Macintosh, the scale options are in the Print window. To view more printing options, click Show
Details.
The following scaling options are available:
• Automatically Scale scales the document to fit the selected Output Paper Size. The scaling
amount appears in the percentage box below the sample image.
• No Scaling does not change the size of the page image printed on the output paper, and 100%
appears in the percentage box. If the original size is larger than the output size, the page image is
cropped. If the original size is smaller than the output size, extra space appears around the page
image.
• Manually Scale scales the document by the amount entered in the percentage box below the
preview image.

P r i n t i n g o n B o t h S i d e s o f t h e Pa p e r
Pr i n t i n g a 2 - S i d e d D o c u m e n t
If your printer supports Automatic 2-Sided Printing, the options are specified in the print driver. The
print driver uses the settings for portrait or landscape orientation from the application for printing the
document.
Note: Ensure that the paper size and weight are supported. For more information, refer to
Supported Paper Types and Weights for Automatic 2-Sided Printing.

2 - S i d e d Pa g e L a y o u t O p t i o n s
You can specify the page layout for 2-sided printing, which determines how the printed pages turn.
These settings override the application page orientation settings.
• 1-Sided Print: This option prints on one side of the media. Use this option when printing on
envelopes, labels, or other media that cannot be printed on both sides.
• 2-Sided Print: This option prints the job on both sides of the paper to allow binding on the long
edge of the paper. The following illustrations show the result for documents with portrait and
landscape orientations, respectively:

92 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

• 2-Sided Print, Flip on Short Edge: This option prints on both sides of the paper. The images print
to allow binding on the short edge of the paper. The following illustrations show the result for
documents with portrait and landscape orientations, respectively:

Note: 2-Sided Printing is part of the Earth Smart settings.

To change your default print driver settings, see Setting Default Printing Options for Windows.

Xe r o x B l a c k a n d W h i t e
You can select printing in color or black and white.
• Off (use Document Color): Use this option to print in color.
• On: Use this option to print in black and white.

Pr i n t Q u a l i t y
PostScript print-quality modes:
• Standard print-quality mode: 1200 x 2400 dpi
• Enhanced print-quality mode: 1200 x 2400 dpi
• Photo Mode: 1200 x 2400 dpi
PCL print-quality mode:
• Standard print-quality mode: 600 x 600 dpi
Note: Enhanced and Photo Mode are not available with the PCL driver.

Image Options
Image Options controls how the printer uses color to produce your document. The Windows
PostScript print driver and the Macintosh print drivers provide the widest range of color controls and
corrections on the Image Options tab.

Image Shift
Image Shift allows you to modify the location of the image on the page. You can shift the printed
image along the X and Y axes of each sheet of paper.

Xerox® VersaLink® C7000 Color Printer 93

User Guide
Printing

Co l o r Co r r e c t i o n
Color Correction matches printer colors on PostScript jobs to colors on other devices, such as your
computer screen or a printing press.
Color Correction options:
• Xerox Black and White: This option converts all color in the document to black and white, or
shades of gray.
• Xerox Automatic Color: This option applies the best color correction to text, graphics, and images.
Xerox recommends this setting.
There are more Color Correction options, including Vivid RGB and Commercial.

Co l o r A d j u s t m e n t s
Use Color Adjustments to adjust particular characteristics of the printed color. Characteristics include
lightness, contrast, saturation, and color cast.
Note: Not all options listed are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, or driver type.

Lightness
The Lightness feature allows you to adjust the overall lightness or darkness of the text and images in
your printed job.

Contrast
You can use the Contrast feature to adjust the variation between light and dark areas of the print job.

Saturation
Saturation allows you to adjust the color strength and the amount of gray in the color.

Color Cast
Use Color Cast settings to adjust the amount of a selected color in the print job while preserving
lightness.
The following options are available:
• The Cyan to Red option allows you to adjust the color balance between cyan and red. For
example, when you increase the cyan levels, the red levels decrease.
• The Magenta to Green option allows you to adjust the color balance between magenta and
green. For example, when you increase the magenta levels, the green levels decrease.
• The Yellow to Blue option allows you to adjust the color balance between yellow and blue. For
example, when you increase the yellow levels, the blue levels decrease.

P r i n t i n g M u l t i p l e Pa g e s t o a S i n g l e S h e e t
When printing a multiple-page document, you can print more than one page on a single sheet of
paper.
To print 1, 2, 4, 6, 9, or 16 pages per side, select Pages Per Sheet on the Pages Per Sheet Page Layout
tab.
94 Xerox® VersaLink® C7000 Color Printer
User Guide
 Printing

• For Windows, Page Layout is on the Document Options tab.

• For Macintosh, in the Print window, Layout is on the Preview list.

To print a border around each page, select Page Borders.

Pr i n t i n g B o o k l e t s
With 2-sided printing, you can print a document in the form of a small booklet. You can create
booklets from any paper size that is supported for 2-sided printing.
The print driver automatically reduces each page image and prints four page images per sheet of
paper, two page images on each side. The pages are printed in the correct order so that you can fold
and staple the pages to create the booklet.
• For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the Document Options
tab.
• For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list.
When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter
and creep.
• Gutter: Specifies the horizontal distance in points between the page images. A point is 0.35 mm
(1/72 in.).
• Creep: Specifies how much the page images shift outward in tenths of a point. Shifting
compensates for the thickness of the folded paper, which can cause the page images to shift
outward slightly when folded. You can select a value from zero to 1 point.

Gutter Creep

U s i n g S p e c i a l Pa g e s
The Special Pages options control how covers, inserts, and exception pages are added to your printed
document.

Xerox® VersaLink® C7000 Color Printer 95

User Guide
Printing

• For Windows, the Special Pages tab is on the Document Options tab.
• For Macintosh, in the Print window, in Xerox Features, Special Pages is in the Paper field for Paper/
Output.

P r i n t i n g C o v e r Pa g e s
A cover page is the first or last page of a document. You can select paper sources for the cover pages
that are different from the source used for the body of a document. For example, you can use your
company letterhead for the first page of a document. You can also use heavyweight paper for the
first and last pages of a report. You can use any applicable paper tray as the source for printing cover
pages.
Select one of these options for printing cover pages:
• No Covers: This option does not print cover pages. No cover pages are added to the document.
• Front Only: This option prints the first page on paper from the specified tray.
• Back Only: This option prints the back page on paper from the specified tray.
• Front and Back: Same prints the front and back cover pages from the same tray.
• Front and Back: Different prints the front and back cover pages from different trays.
After making a selection for printing the cover pages, you can select the paper for the front and back
covers by size, color, or type. You can also use blank or pre-printed paper, and you can print side one,
side two, or both sides of the cover pages.

P r i n t i n g I n s e r t Pa g e s
You can add blank or pre-printed insert pages before page one of each document or after designated
pages within a document. Adding an insert after designated pages within a document separates
sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert
pages.
• Insert Options provides the options to place an insert After Page X, where X is the specified page,
or Before Page 1.
• Insert Quantity specifies the number of pages to insert at each location.
• Pages: Specifies the page or range of pages that use the exception page characteristics. Separate
individual pages or page ranges with commas. Specify pages within a range with a hyphen. For
example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.
• Paper: Displays the default size, color, and type of paper selected in Use Job Settings.
• Job Setting: Displays the attributes of the paper for the remainder of the job.

P r i n t i n g E x c e p t i o n Pa g e s
Exception pages have different settings from the rest of the pages in the job. You can specify
differences such as page size, page type, and page color. You can also change the side of the paper
on which to print as your job requires. A print job can contain multiple exceptions.
For example, your print job contains 30 pages. You want five pages to print on only one side of a
special paper, and the remainder of the pages printed 2-sided on regular paper. You can use
exception pages to print the job.

96 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

In the Add Exceptions window, you can set the characteristics of the exception pages and select the
alternate paper source:
• Pages: Specifies the page or range of pages that use the exception page characteristics. Separate
individual pages or page ranges with commas. Specify pages within a range with a hyphen. For
example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.
• Paper: Displays the default size, color, and type of paper selected in Use Job Settings.
• 2-Sided Printing allows you to select 2-sided printing options. Click the Down arrow to select an
option:
– 1-Sided Print prints the exception pages on one side only.
– 2-Sided Print prints the exception pages on both sides of the paper and flips the pages on
the long edge. The job then can be bound on the long edge of the pages.
– 2-Sided Print, Flip on Short Edge prints the exception pages on both sides of the paper and
flips the pages on the short edge. The job then can be bound on the short edge of the pages.
– Use Job Setting prints the job using the attributes shown in the Job Settings box.
• Job Setting: Displays the attributes of the paper for the remainder of the job.
Note: Some combinations of 2-sided printing with certain paper types and sizes can produce
unexpected results.

Pr i n t i n g Wa t e r m a r k s fo r W i n d o w s
A watermark is special-purpose text that can be printed across one or more pages. For example, you
can add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document
before distribution.
Note:
• This feature is available only on a Windows computer printing to a network printer.
• Not all options listed are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, or print driver type.
• Watermarks are not supported for some print drivers when booklet is selected or when more
than one page is printed on a sheet of paper.
To print a watermark:
1. In the print driver, click the Document Options tab.
2. Click the Watermark tab.
3. From the Watermark menu, select the watermark. You can choose from preset watermarks, or
create a customized watermark. You can also manage watermarks from this menu.
4. Under Text, select an option:
• Text: Enter the text in the field, then specify the font.
• Time Stamp: Specify the date and time options, then specify the font.
• Picture: To locate the picture, click the Browse icon.

Xerox® VersaLink® C7000 Color Printer 97

User Guide
Printing

5. Specify the scaling angle and position of the watermark:

• Select the scaling option that specifies the size of the picture in relation to the original image.
Use the arrows to scale the image in increments of 1%.
• To define the angle of the image on the page, specify the position option or to rotate the
image left or right by increments of 1, use the arrows.
• To define the location of the image on the page, specify the position option, or to move the
image in each direction in increments of 1, use the arrows.
6. Under Layering, select how to print the watermark:
• Print in Background: This option prints the watermark behind the text and graphics in the
document.
• Blend: This option combines the watermark with the text and graphics in the document. A
blended watermark is translucent, so you can see both the watermark and the document
content.
• Print in Foreground: This option prints the watermark over the text and graphics in the
document.
7. Click Pages, then select the pages to print the watermark:
• Print on All Pages: This option prints the watermark on all pages of your document.
• Print on Page 1 Only: This option prints the watermark only on the first page of the
document.
8. If you select a picture as a watermark, specify the lightness settings for the image.
9. Click OK.

O r i e n ta t i o n
Orientation allows you to select the direction that the page prints.
• For Windows, the Orientation tab is on the Document Options tab.
Note: The orientation setting in your application print dialog box may override the orientation
options in the print driver.
• For Macintosh, Orientation options are in the Print window.
The following options are available:
• Portrait: Orients the paper so that the text and images print across the short dimension of the
paper.

• Landscape: Orients the paper so that the text and images print across the long dimension of the
paper.

• Rotated Landscape: Orients the paper so that the content is rotated 180 degrees and with the
long bottom side up.

98 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

Note: For Macintosh, to print portrait text and images in landscape orientation, clear
the Auto Rotate check box.

A d v a n c e d Ta b
You can use the Advanced tab to set advanced printing options. Selections on this tab apply to all
jobs that you print with the print driver.
Note: Not all options listed are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, or print driver type.

J o b I d e n t i fi c a t i o n
You can use the Job ID feature to change the job identification setting for your print job. You can
print the job identification on a separate banner page or on the pages of your document.
The following options are available:
• Disable Job ID: This option directs the printer not to print a banner page.
• Print ID on a Banner Page: This option prints the job identification on a banner page.
• Print ID in Margins - First Page Only: This option prints the job identification on the first page of
the document in the top-left margin.
• Print ID in Margins - All Pages: This option prints the job identification in the top-left margin on
every page of the document.

Pr i n t i n g M i r r o r I m a g e s
If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right
when printed.

S e l e c t i n g J o b Co m p l e t i o n N o t i fi c a t i o n fo r W i n d o w s
You can select to be notified when your job finishes printing. A message appears on your computer
screen with the name of the job and the name of the printer where it was printed.
Note: This feature is only available on a Windows computer printing to a network printer.

To select job completion notification from the Advanced tab:

1. Click Notifications.
2. Click Notify for Completed Jobs, then select an option.
• Enabled: This option turns on notifications.
• Disabled: This option turns off the Notification feature.
3. Click OK.

Xerox® VersaLink® C7000 Color Printer 99

User Guide
Printing

Using Custom Paper Sizes

You can print on custom paper sizes that are within the minimum and maximum size range supported
by the printer. For more information, refer to Supported Custom Paper Sizes.

P r i n t i n g o n C u s t o m Pa p e r S i z e s
Note: Before printing on a custom paper size, use the Custom Paper Sizes feature in Printer
Properties to define the custom size.
For more information, refer to Defining Custom Paper Sizes.

P r i n t i n g o n C u s t o m Pa p e r S i z e fr o m W i n d o w s
Note: Before printing on custom-size paper, define the custom size in the Printer Properties.

1. Load the custom-size paper in the tray.

2. In the application, click File→Print, then select your printer.
3. In the Print dialog box, click Printer Properties.
4. On the Printing Options tab, from the Paper list, select the required custom paper size and type.
5. Select any other required options, then click OK.
6. In the Print dialog box, click Print.

P r i n t i n g o n C u s t o m - S i z e Pa p e r fr o m a M a c i n t o s h C o m p u t e r
1. Load the custom-size paper.
2. In the application, click File→Print.
3. From the Paper Size list, select the custom paper size.
4. Click Print.

D e fi n i n g C u s t o m Pa p e r S i z e s
To print custom paper sizes, define the custom width and length of the paper in the print driver
software and on the printer control panel. When setting the paper size, ensure that you specify the
same size as the paper in the tray. Setting the wrong size paper can cause a printer error. Print driver
settings override control panel settings when you print using the print driver software on your
computer.

C r e a t i n g a n d S a v i n g C u s t o m Pa p e r S i z e s i n t h e P r i n t D r i v e r
You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the
print driver and are available for you to select in all your applications.
For more information on supported paper sizes for each tray, refer to Supported Custom Paper Sizes.

100 Xerox® VersaLink® C7000 Color Printer

User Guide
 Printing

Creating and Saving Custom Sizes for Windows

1. In the print driver, click the Printing Options tab.
2. For Paper, click the arrow, then select Other Size→Advanced Paper Size→Output Paper
Size→New.
3. In the New Custom Paper Size window, enter the height and width of the new paper size.
4. To specify the units of measurement, at the bottom of the window, click the Measurements
button, then select Inches or Millimeters.
5. To save, in the Name field, type a title for the new size, then click OK.

Creating and Saving Custom Sizes for Macintosh

1. In the application, click File→Print.
2. Click Paper Size, then select Manage Custom Sizes.
3. To add a new size, in the Manage Paper Sizes window, click the Plus icon (+).
4. Double-click Untitled, then type a name for the new custom paper size.
5. Enter the height and width of the new custom paper size.
6. Click the arrow for the Non-Printable Area field, then select the printer from the list. Or, for User
Defined margins, set the top, bottom, right, and left margins.
7. To save the settings, click OK.

D e fi n i n g a C u s t o m Pa p e r S i z e a t t h e C o n t r o l Pa n e l
You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the
print driver and are available for you to select in all your applications.
1. At the printer control panel, press the Home button.
2. Touch Device→Paper Trays.
3. Touch the desired tray for your custom-size paper.
4. Touch the current paper size setting, then from the list, touch Custom.
5. In the Custom Paper Size screen, enter the height and width of the new paper size.
6. To save the setting, touch OK.
7. To return to the Home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 101

User Guide
Printing

102 Xerox® VersaLink® C7000 Color Printer

User Guide
Paper and Media
6
This chapter contains:

• Paper and Media Overview....................................................................................................... 104

• Supported Paper ...................................................................................................................... 105
• Configuring Tray Settings......................................................................................................... 111
• Loading Paper.......................................................................................................................... 112
• Printing on Special Paper.......................................................................................................... 120

Xerox® VersaLink® C7000 Color Printer 103

User Guide
Paper and Media

Paper and Media Overview

The printer can have up to five paper trays, depending on the paper tray configuration.

1. Base Model 3. Configuration with Single Tray with Stand

Module
2. Configuration with Single Tray Module
4. Configuration with 3-Tray Module

• For all configurations, Tray 1 is an adjustable paper tray for loading a range of paper sizes.
• For the Single Tray Configuration, and Single Tray with Stand Configuration, Tray 2 is an
adjustable paper tray similar to Tray 1.
• For the 3-Tray configuration, Trays 2, 3, and 4 are adjustable trays similar to Tray 1.
• The Bypass Tray is designed for loading small amounts of special paper.
• The optional Envelope Tray can replace Tray 1.
The printer can use various media types, such as plain, recycled, or colored paper, letterhead, pre-
printed, cardstock, labels, and envelopes. Ensure that you use the correct media for the tray that you
are loading.
Labels are affixed inside each tray to show the correct orientation for loading certain types of media.
The MAX label shows the maximum fill line for the tray.

104 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

Supported Paper
Your printer is designed to use various paper and other media types. To ensure the best print quality
and to avoid jams, follow the guidelines in this section.
For best results, use Xerox paper and media recommended for your printer.

O r d e r i n g Pa p e r
To order paper or other media, contact your local reseller or visit www.xerox.com/office/
VLC7000supplies.

G e n e r a l Pa p e r L o a d i n g G u i d e l i n e s
• Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
• Adjust the paper guides to fit the paper size.
• Fan paper before loading it in the paper tray.
• If excessive jams occur, use paper or other approved media from a new package.
• Do not print on label media after a label has been removed from a sheet.
• Use only paper envelopes. Print envelopes 1-sided only.

Pa p e r T h a t Ca n D a m a g e Yo u r Pr i n t e r
Some paper and other media types can cause poor output quality, increased paper jams, or damage
your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Transparencies
Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does
not cover damage caused by using unsupported paper or specialty media. The Xerox Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your local representative for details.

Xerox® VersaLink® C7000 Color Printer 105

User Guide
Paper and Media

Pa p e r S t o r a g e G u i d e l i n e s
Storing your paper and other media properly contributes to optimum print quality.
• Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from
ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly
damaging to paper.
• Reduce the exposure of paper to strong lights for long periods of time.
• Maintain constant temperatures and relative humidity.
• Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to
collect moisture.
• Store paper flat, either on pallets, cartons, shelves, or in cabinets.
• Avoid food or drinks in the area where paper is stored or handled.
• Do not open sealed packages of paper until you are ready to load the paper into the printer.
Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture
loss or gain.
• Some special media is packaged inside resealable plastic bags. Store the media inside the bag
until you are ready to use it. Keep unused media in the bag and reseal it for protection.

S u p p o r t e d Pa p e r Ty p e s a n d We i g h t s
Trays Paper Types Weights

Trays 1–4 Bond 60–105 g/m²

Hole-Punched
Letterhead
Plain
Plain Reloaded
Pre-Printed
Recycled
Custom

Lightweight Cardstock 106–169 g/m²

Lightweight Cardstock Reloaded
Lightweight Glossy Cardstock
Lightweight Glossy Cardstock
Reloaded

Cardstock 170–216 g/m²

Cardstock Reloaded
Glossy Cardstock
Glossy Cardstock Reloaded

106 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

Trays Paper Types Weights

Heavyweight Cardstock 217–256 g/m²

Heavyweight Cardstock Reloaded
Heavyweight Glossy Cardstock
Heavyweight Glossy Cardstock
Reloaded

Labels
Heavyweight Labels
Extra Heavyweight Labels

Bypass Tray Bond 60–105 g/m²

Hole-Punched
Letterhead
Plain
Plain Reloaded
Pre-Printed
Recycled
Custom

Lightweight Cardstock 106–169 g/m²

Lightweight Cardstock Reloaded
Lightweight Glossy Cardstock
Lightweight Glossy Cardstock
Reloaded

Cardstock 170–216 g/m²

Cardstock Reloaded
Glossy Cardstock
Glossy Cardstock Reloaded

Labels
Heavyweight Labels

Envelopes

Envelope Tray Envelopes

Xerox® VersaLink® C7000 Color Printer 107

User Guide
Paper and Media

S u p p o r t e d S t a n d a r d Pa p e r S i z e s
North American Standard
Tray European Standard Sizes Sizes

Trays 1-4 A5 (148 x 210 mm, 5.8 x 8.3 in.) Statement (140 x 216 mm, 5.5 x
8.5 in.)
B5 (176 x 250 mm, 6.9 x 9.8 in.)
Executive (184 x 267 mm, 7.25 x
A4 (210 x 297 mm, 8.3 x 11.7 in.) 10.5 in.)
B4 (250 x 353 mm, 9.8 x 13.9 in.) Letter (216 x 279 mm, 8.5 x 11 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.) US Folio (216 x 330 mm, 8.5 x 13
in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Tabloid (432 x 279 mm, 17 x 11
in.)

Bypass Tray A6 (105 x 148 mm, 4.1 x 5.8 in.) Postcard (89 x 140 mm, 3.5 x 5.5
in.)
A5 (148 x 210 mm, 5.8 x 8.3 in.)
Postcard (102 x 152 mm, 4 x 6 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
5 x 7 (127 x 178 mm, 5 x 7 in.)
A4 Oversized (223 x 297 mm, 8.8 x
11.7 in.) Statement (140x216 mm, 5.5 x
8.5 in.)
215 x 315 (215 x 315 mm, 8.5 x
12.4 in.) Executive (184 x 267 mm, 7.25 x
10.5 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.)
8 x 10 (203 x 254 mm, 8 x 10 in.)
B6 (125 x 176 mm, 4.9 x 6.9 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
B5 (176 x 250 mm, 6.9 x 9.8 in.)
US Folio (216 x 330 mm, 8.5 x 13
B4 (250 x 353 mm, 9.8 x 13.9 in.) in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Tabloid (279 x 432 mm, 11 x 17
in.)

108 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

North American Standard

Tray European Standard Sizes Sizes

DL envelope (110 x 220 mm, 4.33 Envelope (152 x 228 mm, 6 x 9 in.)
x 8.66 in.)
Envelope (228 x 305 mm, 9 x 12
C6 envelope (114 x 162 mm, 4.5 x in.)
6.38 in.)
Monarch envelope (98 x 190 mm,
C5 envelope (162 x 229 mm, 6.4 x 3.9 x 7.5 in.)
9 in.)
No. 9 envelope (98 x 225 mm, 3.9
x 8.9 in.)
No. 10 envelope (105 x 241 mm,
4.1 x 9.5 in.)

Envelope Tray DL envelope (110 x 220 mm, 4.33 Monarch envelope (98 x 190 mm,
x 8.66 in.) 3.9 x 7.5 in.)
C5 envelope (162 x 229 mm, 6.4 x No. 10 envelope (241 x 105 mm,
9 in.) 4.1 x 9.5 in.)

S u p p o r t e d S t a n d a r d Pa p e r S i z e s fo r A u t o m a t i c 2 -
S i d e d Pr i n t i n g
European Standard Sizes North American Standard Sizes

A5 (148 x 210 mm, 5.8 x 8.3 in.) Statement (140 x 216 mm, 5.5 x 8.5 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.) Executive (184 x 267 mm, 7.25 x 10.5 in.)
A4 Oversized (223 x 297 mm, 8.8 x 11.7 in.) 8 x 10 (203 x 254 mm, 8 x 10 in.)
215 x 315 (215 x 315 mm, 8.5 x 12.4 in.) Letter (216 x 279 mm, 8.5 x 11 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.) 8.5 x 13 (216 x 330 mm, 8.5 x 13 in.)
B5 (176 x 250 mm, 6.9 x 9.8 in.) Legal (216 x 356 mm, 8.5 x 14 in.)
B4 (250 x 353 mm, 9.8 x 13.9 in.) Ledger (432 x 279 mm, 17 x 11 in.)
Postcard (152 x 229 mm, 6 x 9 in.)

Xerox® VersaLink® C7000 Color Printer 109

User Guide
Paper and Media

S u p p o r t e d Pa p e r Ty p e s a n d We i g h t s fo r A u t o m a t i c 2 -
S i d e d Pr i n t i n g
Trays Paper Types Weights

Trays 1–4, Bypass Tray Bond 60–105 g/m²

Hole-Punched
Letterhead
Plain
Pre-Printed
Recycled
Custom

Lightweight Cardstock 106–169 g/m²

S u p p o r t e d C u s t o m Pa p e r S i z e s
Tray Number Paper Sizes

Trays 1-4 Minimum: 139.7 x 182 mm (5.5 x 8.3 in.)

Maximum: 297 x 432 mm (11.7 x 17 in.)

Bypass Tray Minimum: 105 x 135 mm (4.25 x 5.3 in.)

Maximum: 297 x 432 mm (11.7 x 17 in.)

Envelope Tray Minimum: 148 x 98 mm (5.8 x 3.9 in.)

Maximum: 241 x 162 mm (9.5 x 6.4 in.)

110 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

Configuring Tray Settings

The system administrator can set Trays 1–4 of all configurations to Fully Adjustable mode or
Dedicated mode. When a paper tray is set to Fully Adjustable mode, you can change paper settings
each time that you load the tray. When a paper tray is set to Dedicated mode, the control panel
prompts you to load a specific paper size, type, and color.
Note: To configure tray settings, log in as the system administrator. For details, refer to the
System Administrator Guide at www.xerox.com/office/VLC7000docs.
To configure the tray settings:
1. At the printer control panel, touch Device.
2. Touch Paper Trays, then select the required tray.
• To set the mode, touch Tray Mode, then select an option.
• To specify the paper settings for a dedicated tray, ensure that Tray Mode is set to Dedicated,
then set the paper size, type, and color.
• To configure the printer to select the tray automatically, touch the Auto Select toggle button.
• To set the priority for each tray, touch the Plus icon (+) or the Minus icon ( -). The printer uses
paper from the Priority 1 tray first. If that tray is empty, the printer uses paper from the
Priority 2 tray.
3. Touch OK.
4. To return to the home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 111

User Guide
Paper and Media

Loading Paper
Lo a d i n g Pa p e r i n Tra y s 1 – 4
The system administrator can set Trays 1–4 to Fully Adjustable mode or Dedicated mode. Each time
a tray is opened and closed, the paper settings appear on the control panel.
• When trays are configured as Fully Adjustable, you can confirm or change the media settings.
The tray guides automatically detect the size of paper that is loaded.
• When trays are configured as Dedicated, the control panel displays the media settings for the
tray. A warning message appears on the control panel when the wrong media is loaded, or when
the tray guides are set incorrectly.
Note: Only the system administrator can change the media settings for a Dedicated tray. For
details on configuring tray settings, refer to Configuring Tray Settings.
When the paper in the tray is in short supply, or when a tray is empty, a warning message appears on
the control panel.
To load paper in Trays 1–4:
1. Pull out the tray until it stops.

2. Remove any paper that is a different size or type.

3. To move out the length or width paper guides, pinch the guide locks, then slide out the length or
width paper guides.

112 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.
This procedure separates any sheets that are stuck together and reduces the possibility of jams.

Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are
ready to use it.

Xerox® VersaLink® C7000 Color Printer 113

User Guide
Paper and Media

5. Load paper in the tray. Do one of the following:

• For long-edge feed:
• Insert letterhead and pre-printed paper face up with the top edge toward the back.
• Load hole-punched paper with the holes to the left.

• For short-edge feed:

• Insert letterhead and pre-printed paper face up with the top edge to the left.
• Load hole punched paper with the holes toward the front of the printer.

Note: Do not load paper above the maximum fill line. Overfilling can cause
paper jams.

114 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

6. To adjust the length and width guides to fit the paper, pinch the guide locks, then slide the paper
guides in until they touch the paper.

7. Slide the tray back into the printer.

8. To change the settings to match the paper loaded in the tray, at the control panel, select the
correct options for paper size, type, and color.
9. To confirm the settings, touch OK.
Note: To change the paper settings when the tray is set to Dedicated mode, refer to
Configuring Tray Settings.

Xerox® VersaLink® C7000 Color Printer 115

User Guide
Paper and Media

Lo a d i n g Pa p e r i n t h e By p a s s Tra y
The Bypass Tray supports the widest variety of media types. It is intended primarily for small-quantity
jobs that use special media.
To load paper in the bypass tray:
1. Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a
different size or type.

2. Pull out the extension tray for larger sizes.

3. Move the width guides to the edges of the tray.

116 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.
This procedure separates any sheets that are stuck together and reduces the possibility of jams.

Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are
ready to use it.

Xerox® VersaLink® C7000 Color Printer 117

User Guide
Paper and Media

5. Load the paper in the tray.

• For long-edge feed:
• For 1-sided printing, load letterhead or pre-printed paper face down with the top edge
toward the back. Load hole-punched paper with the holes to the right.

• For 2-sided printing, load letterhead or pre-printed paper face up with the top edge toward
the back. Load hole-punched paper with the holes to the left.

• For short-edge feed:

• For 1-sided printing, load letterhead or pre-printed paper face down with the top edge to
the right. Load hole-punched paper with the holes toward the front.

118 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

• For 2-sided printing, load letterhead or pre-printed paper face up with the top edge to the
left. Load hole-punched paper with the holes toward the front.

Note: Do not load paper above the maximum fill line on the width guides. Overfilling the
tray can cause the printer to jam.
6. Adjust the width guides until they touch the edges of the paper.

7. To change the settings to match the loaded paper, at the control panel, select the correct options
for paper size, type, and color.
8. To confirm the settings, touch OK.

Xerox® VersaLink® C7000 Color Printer 119

User Guide
Paper and Media

Printing on Special Paper

To order paper or other media, contact your local reseller or visit www.xerox.com/office/
VLC7000supplies.
For reference:
• www.xerox.com/rmlna Recommended Media List (United States)
• www.xerox.com/rmleu Recommended Media List (Europe)

E n ve l o p e s
You can print envelopes from the Bypass Tray. When the optional Envelope Tray is installed, you can
print envelopes from the Envelope Tray.

G u i d e l i n e s fo r Pr i n t i n g E n ve l o p e s
• Use only paper envelopes.
• Do not use envelopes with windows or metal clasps.
• Print quality depends on the quality and construction of the envelopes. If you do not get the
desired results, try another envelope brand.
• Maintain constant temperatures and relative humidity.
• Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect
print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or
during printing.
• Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book
on top of the envelopes.
• In the print driver software, select Envelope as the paper type.
• Do not use padded envelopes. Use envelopes that lie flat on a surface.
• Do not use envelopes with heat-activated glue.
• Do not use envelopes with press-and-seal flaps.

120 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

Lo a d i n g E n v e l o p e s i n t h e By p a s s Tra y
1. Open the bypass tray.

2. Move the width guides to the edges of the tray.

Note: If you do not load envelopes in the bypass tray right after they have been removed
from the packaging, they can bulge. To avoid jams, flatten the envelopes.

Xerox® VersaLink® C7000 Color Printer 121

User Guide
Paper and Media

3. Load Number 10, C5, DL, or Monarch envelopes with flaps facing up and the long edge going into
the printer first.

Note: For envelopes to print correctly, when you load envelopes with the flaps open, in the
print driver, set the orientation as needed. To flip the images, in the print driver, select
Rotate Image 180 Degrees.
4. If the control panel prompts you, verify the size, type and color on the screen. If you are not
prompted, change the paper settings.
a. At the printer control panel, press the Home button.
b. Touch Device→Paper Trays.
c. In the Paper Trays menu, touch the bypass tray icon.
• To select an envelope size, touch the current size setting, then select the required size.
• To select an envelope color, touch the current paper color, then select an envelope color.
Note: When you select an envelope size, the paper type defaults to Envelope.
d. To save the settings, touch OK.
5. To return to the Home screen, press the Home button.

122 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

Lo a d i n g t h e E n v e l o p e Tra y
You can use the optional Envelope Tray in place of Tray 1. The Envelope Tray is a dedicated tray and
holds the following envelope sizes:
• Monarch and No.10
• DL and C5
To load the Envelope Tray:
1. Pull out the Envelope Tray until it stops.

2. Load envelopes in the tray.

• For DL, Monarch, No. 10, and C5 envelopes with the flap on a long edge:
• Load envelopes face down with the flaps closed, and flaps toward the left.
• Adjust the paper guides so that they rest lightly against the edges of the envelopes.
Ensure that the maximum fill line is visible or that there are no more than 50 envelopes
loaded in the tray.

• For C5 envelopes with the flap on a short edge:

• Load envelopes face down with the flap closed, and flap toward the left.
• Adjust the paper guides so that they rest lightly against the edges of the envelopes.
Ensure that the maximum fill line is visible or that there are no more than 50 envelopes
loaded in the tray.

Xerox® VersaLink® C7000 Color Printer 123

User Guide
Paper and Media

3. Close the tray.

4. The control panel displays the Paper Settings.

• To select a new envelope size, touch Size.
• To select a new paper color, touch Color.
Note: When you select an envelope size, the paper type defaults to Envelope.
5. To confirm the settings, touch Confirm.

Labe ls
You can print labels from any tray.

G u i d e l i n e s fo r Pr i n t i n g L a b e l s
• Use labels designed for laser printing.
• Do not use vinyl labels.
• Do not feed a sheet of labels through the printer more than once.
• Do not use dry gum labels.
• Print only on one side of the sheet of labels. Use full-sheet labels only.
• Store unused labels flat in their original packaging. Leave the label sheets inside the original
packaging until ready to use. Return any unused label sheets to the original packaging and reseal
it.
• Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions.
Storing labels in extreme conditions can cause print-quality problems or cause labels to jam in the
printer.

124 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

• Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and
jam in the printer.
• In the print driver software, select Label as the paper type.
• Before loading labels, remove all other paper from the tray.
WARNING:

Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could
damage the printer.

Lo a d i n g L a b e l s i n Tra y s 1 - 4
1. Pull out the tray until it stops.

2. Ensure that the paper guides are set in the correct position for the size labels you are loading.
3. Remove any paper that is a different size or type.
4. To move out the length or width paper guide, release the guide lock, then slide out the length or
width paper guide.

Xerox® VersaLink® C7000 Color Printer 125

User Guide
Paper and Media

5. Load labels in the tray.

• For long-edge feed, insert labels face up with the top edge toward the back.

• For short-edge feed, insert labels face up with the top edge to the left

.
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause
paper jams.
6. Adjust the length and width guides to fit the labels.

126 Xerox® VersaLink® C7000 Color Printer

User Guide
 Paper and Media

7. Slide the tray back into the printer.

8. At the control panel, select the correct paper size, type, and color. Ensure that the paper type is
set to Labels.
Note: To change the paper settings when the tray is set to Dedicated mode, refer to
Configuring Tray Settings.
9. To confirm the settings, touch OK.
10. To return to the Home screen, press the Home button.

Lo a d i n g L a b e l s i n t h e By p a s s Tra y
1. Open the bypass tray, then for larger sizes of paper, pull out the extension tray. Remove any
paper that is a different size or type.

2. Move the width guides to the edges of the tray.

Xerox® VersaLink® C7000 Color Printer 127

User Guide
Paper and Media

3. Load labels in the tray.

• For long-edge feed, load labels face down with the top edge toward the back of the printer.

• For short-edge feed, load labels face down with the top edge to the right.

Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams.
4. Adjust the width guides until they touch the edges of the paper.

5. At the control panel, select the correct paper size, type, and color. Ensure that the paper type is
set to Labels.
Note: To change the paper settings when the tray is set to Dedicated mode, refer to
Configuring Tray Settings.
6. To confirm the settings, touch OK.
7. To return to the Home screen, press the Home button.

128 Xerox® VersaLink® C7000 Color Printer

User Guide
Maintenance
7
This chapter contains:

• General Precautions ................................................................................................................. 130

• Cleaning the Printer ................................................................................................................. 131
• Adjustments and Maintenance Procedures............................................................................... 136
• Supplies ................................................................................................................................... 140
• Routine Maintenance Items ..................................................................................................... 142
• Managing the Printer ............................................................................................................... 147
• Moving the Printer ................................................................................................................... 148

Xerox® VersaLink® C7000 Color Printer 129

User Guide
Maintenance

General Precautions
WARNING:
• Internal parts of the printer can be hot. Use caution when doors and covers are open.
• Keep all cleaning materials out of the reach of children.
• Do not use pressurized spray cleaning aids on or in the printer. Some pressurized sprays
contain explosive mixtures and are not suitable for use in electrical applications. Use of
pressurized spray cleaners increases the risk of fire and explosion.
• Do not remove the covers or guards that are fastened with screws. You cannot maintain or
service any parts that are behind these covers and guards. Do not attempt any
maintenance procedure that is not described in the documentation supplied with your
printer.
Caution:

• When cleaning your printer do not use organic or strong chemical solvents or aerosol
cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only
as directed in this documentation.
• Do not place anything on top of the printer.
• Do not leave the covers and doors open for any length of time, especially in well-lighted
places. Light exposure can damage the drum cartridges.
• Do not open covers and doors during printing.
• Do not tilt the printer while it is in use.
• Do not touch the electrical contacts or gears. Doing so could damage the printer and cause
the print quality to deteriorate.
• Ensure that any parts removed during cleaning are replaced before you plug in the printer.

130 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

Cleaning the Printer

Cleaning the Exterior
Clean the exterior of the printer once a month.
• Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth.
• After cleaning, wipe with a dry, soft cloth.
• For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain
off.
Caution: Do not spray detergent directly on the printer. Liquid detergent could enter the printer
through a gap and cause problems. Never use cleaning agents other than water or mild
detergent.

Cleaning the Interior

Clean the interior of the printer regularly to prevent stains inside the printer that can deteriorate print
quality. Clean the printer interior whenever you replace a drum cartridge.
After clearing paper jams or replacing a toner cartridge, inspect inside the printer before closing the
printer covers and doors.
• Remove any remaining pieces of paper or debris. For details, refer to Clearing Paper Jams.
• Remove any dust or stains with a clean, dry, lint-free cloth.
WARNING: Never touch a caution-labeled area in the fuser. You can get burned. If a sheet of
paper is wrapped around the inside of the fuser, do not try to remove it immediately. Power off
the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the paper jam
after the printer has cooled. If the error persists, contact your Xerox representative.

Xerox® VersaLink® C7000 Color Printer 131

User Guide
Maintenance

C l e a n i n g t h e Pr i n t h e a d Le n s e s
The printer is constructed with four printhead lenses. The printhead lenses require regular cleaning to
maintain print quality. Clean the printhead lens every time the associated drum cartridge is replaced,
or if print quality starts to degrade.
Caution: Do not perform this procedure when the printer is copying or printing.
1. Open the front door of the printer.

2. Remove the waste cartridge:

a. To unlock the waste cartridge, rotate the waste cartridge lock lever 90 degrees
counterclockwise.

b. To release the waste cartridge, press the orange tabs as shown.

132 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

c. Grasp the handle of the waste cartridge, then pull it out.

d. Place the removed waste cartridge on a level surface, with the openings facing up.
Caution: To avoid toner spills or malfunction, do not lay the waste cartridge on its side.

3. Remove the printhead LED lens-cleaning rod from inside the front door.

Xerox® VersaLink® C7000 Color Printer 133

User Guide
Maintenance

4. Slowly push the cleaning rod into the printer until it stops, then pull it out. Repeat this action two
more times.

5. Return the cleaning rod to its original location.

6. To insert the waste cartridge:

a. Position the waste cartridge as shown.

134 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

b. Press the waste cartridge toward the printer, until it clicks into place.

c. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise.

7. Close the printer front door.

Xerox® VersaLink® C7000 Color Printer 135

User Guide
Maintenance

Adjustments and Maintenance Procedures

C o l o r Re g i s t r a t i o n
The printer automatically adjusts the color registration when automatic adjustment is turned on. You
can also adjust color registration manually any time the printer is idle. You must adjust the color
registration any time the printer is moved. If you are having printing problems, adjust the color
registration.

Pe r fo r m i n g a Co l o r Re g i s t ra t i o n A d j u s t m e n t
A color-registration adjustment occurs every time a new toner cartridge is installed. You can run this
adjustment at other times as needed.
To perform a color-registration adjustment:
1. At the printer control panel, press the Home button.
2. Touch Device→Support→Color Registration.
3. To perform an Automatic Color Registration adjustment, touch Start.
4. At the successfully completed prompt, touch Close.
5. To exit the menu, touch X.
6. To return to the Home screen, press the Home button.

Co l o r C a l i b ra t i o n
Use Color Calibration to adjust colors that appear incorrect, or for composite grays that look neutral.
To perform an Automatic Color Calibration:
1. At the printer control panel, press the Home button.
2. Log in as administrator. For details, refer to the System Administrator Guide, located at www.
xerox.com/office/VLC7000docs.
3. Touch Device→Support→Color Calibration - Automatic.
4. To begin the color calibration, touch Start.
5. At the successfully completed prompt, touch Close.
6. To exit the menu, touch X.
7. To return to the Home screen, press the Home button.

A d j u s t i n g Pa p e r Re g i s t r a t i o n
Use Adjust Paper Registration to adjust the placement of the printed image on the page. The
adjustment allows you to place the top, bottom, left, and right margins exactly where you want. You
can specify the image position on both the front and back sides of the paper, for each installed paper
tray.

136 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

Ve r i fy i n g Pa p e r Re g i s t ra t i o n
1. At the printer control panel, press the Home button.
2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/
office/VLC7000docs.
3. Touch Device→Support→Image Position.
4. Select the source paper tray for the registration print.
a. Touch Paper Supply.
b. Touch the desired tray.
5. If your printer has automatic 2-sided printing, select the sides that you want to optimize.
• To select a sample registration page for adjusting side 1, touch Adjusted Side, then touch
Side 1.
• To select a sample registration page for adjusting both sides, touch Adjusted Side, then touch
Side 2.
6. Specify the consecutive number of sample pages to print.
a. Touch Print Settings.
b. To increase or decrease the number of sample pages, for Quantity, touch the Plus icon (+) or
the Minus icon (-), then touch OK.
7. To print the sample pages, touch Print Sample.
8. When printing is completed, touch Close.
9. On the sample pages, for Side 1, use a ruler to measure the distance of the printed image from
the top, bottom, left, and right edges.
Note: For identification, a single dot is printed on Side 1, and two dots are printed on
Side 2.

10. For Side 2, measure the distance of the printed image from the top, bottom, left, and right edges.
11. If the image is centered, no adjustment is required. If the image is not centered, adjust the paper
registration. For more information, refer to Performing a Paper Registration Adjustment.

Xerox® VersaLink® C7000 Color Printer 137

User Guide
Maintenance

Pe r fo r m i n g a Pa p e r Re g i s t ra t i o n A d j u s t m e n t
1. At the control panel, press the Home button.
2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/
office/VLC7000docs.
3. Touch Device→Support→Image Position.
4. To adjust registration, select the source paper tray.
a. Touch Paper Supply.
b. Touch the desired tray.
5. Using the chart printed in Verifying Paper Registration, select the side for registration.
a. For adjusting Side 1, touch Adjusted Side, then touch Side 1.
b. For adjusting Side 2, touch Adjusted Side, then touch Side 2.
6. To adjust the registration, touch Lead/Side Registration.
a. To adjust the side-to-side registration, for Side Registration, touch the Plus icon (+) or the
Minus icon (-).
b. To adjust the top-to-bottom registration, for Lead Registration, touch the Plus icon (+) or the
Minus icon (-).
For reference, position the chart so that Side-1 or Side-2 dots are at the bottom of the page.
• For Lead Registration, a positive value shifts the image down the page.
• For Side Registration, a positive value shifts the image to the left.

7. To save your settings, touch OK.

8. As needed, to enter additional values, repeat the previous steps.
9. Print another sample page, then repeat the process until you complete the registration
corrections.
10. To return to the Home screen, press the Home button.

138 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

Adjusting the Altitude

Use Adjust Altitude to adjust the altitude to match that of the location where the printer is installed.
If the altitude setting is incorrect, it can cause print-quality problems.
To adjust the altitude:
1. At the printer control panel, press the Home button.
2. Touch Device→Support→Altitude Adjustment.
3. Touch the altitude of the location of the printer, then touch OK.
4. To return to the Home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 139

User Guide
Maintenance

Supplies
Co n s u m a b l e s
Consumable supplies are printer supplies that become depleted during the operation of the printer.
Consumable supplies for this printer include the following:
• Genuine Xerox® Toner Cartridges in Cyan, Magenta, Yellow, and Black
• Staple Cartridges for the following finishers:
– The optional Integrated Office Finisher 9NX
– The optional Integrated Office Finisher 2FA
Note:

• Each consumable includes installation instructions. To replace consumables, refer to the

instructions included with the consumable supply.
• Only install new cartridges in your printer. If a used toner cartridge is installed, then the
toner remaining amount displayed can be inaccurate.
• To ensure print quality, toner cartridges are designed to cease functioning at a
predetermined point.
Caution: Use of toner other than genuine Xerox®Toner can affect print quality and printer
reliability. Xerox® Toner is the only toner designed and manufactured under strict quality
controls by Xerox for specific use with this printer.

Ordering Supplies
When to Order Supplies
A warning appears on the control panel when supplies near their replacement time. Verify that you
have replacements on hand. It is important to order these items when the messages first appear to
avoid interruptions to your printing. An error message appears on the control panel when supplies
must be replaced.
Order supplies from your local reseller or go to www.xerox.com/office/VLC7000supplies.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies
not specified for this printer. The Total Satisfaction Guarantee is available in the United States
and Canada. Coverage could vary outside these areas. Please contact your Xerox representative
for details.

S u p p l y S t a t u s I n fo r m a t i o n
You can check the supplies status, customize the alerts that appear on the control panel, and
configure email alert notifications. For more information, refer to the Supply Status.

140 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

S u p p l i e s U s a g e Re p o r t
The Supplies Usage Report provides coverage information and part numbers for reordering supplies.
The date a supply item was installed appears on the report.
To print the Supplies Usage Report:
1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. Touch Supplies Usage Report.
4. To return to the Home screen, press the Home button.

Re c y c l i n g S u p p l i e s
For more information on the Xerox® supplies recycling program, go to www.xerox.com/gwa.

To n e r C a r t r i d g e s
G e n e ra l Pr e c a u t i o n s
WARNING:
• When replacing a toner cartridge, be careful not to spill the toner. If any toner spills, avoid
contact with clothes, skin, eyes, and mouth. Do not inhale the toner dust.
• Keep toner cartridges out of the reach of children. If a child accidentally swallows toner,
have the child spit out the toner, and rinse the mouth with water. Consult a physician
immediately.
• Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills.
Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large
volume of toner, contact your local Xerox representative.
• Never throw a toner cartridge into an open flame. Remaining toner in the cartridge can
catch fire and cause burn injuries or an explosion.

Re p l a c i n g a To n e r C a r t r i d g e
A message appears on the control panel when a toner cartridge must be replaced.
Note: Each toner cartridge includes installation instructions.

Printer Status Message Cause and Solution

Reorder Toner The toner cartridge is low. Order a new toner

cartridge.

Out of Toner The toner cartridge is empty. Replace the toner

cartridge with a new one.

Xerox® VersaLink® C7000 Color Printer 141

User Guide
Maintenance

Routine Maintenance Items

Routine maintenance items are printer parts that have a limited life and require periodic replacement.
Replacements can be parts or kits. Routine maintenance items are typically customer replaceable.
Note: Each routine maintenance item includes installation instructions.

Routine maintenance items for this printer include the following:

• Cyan, Magenta, Yellow, and Black Drum Cartridges
• Waste Toner Container
• Staple Cartridge

Re p l a c i n g t h e D r u m C a r t r i d g e
WARNING: Never throw drum cartridges into an open flame.

WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get
burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it
immediately. Turn off the printer immediately and wait 40 minutes for the fuser to cool. Try to
remove the jam after the printer has cooled.
Caution: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent
lighting. Do not touch or scratch the surface of the drum.
When a drum cartridge requires replacement, a message appears on the control panel.
Note: Each drum cartridge includes installation instructions.

Printer Status Message Cause and Solution

Reorder Drum Cartridge The drum cartridge is nearing the end of its life.
Order a new drum cartridge.

Replace Drum Cartridge The drum cartridge has reached the end of its life.
Replace the drum cartridge with a new one.

Re p l a c i n g S t a p l e C a r t r i d g e s i n t h e I n t e g r a t e d O f fi c e
Finishers
If the printer has an optional finisher installed, the control panel displays a message when a staple
cartridge is empty and needs replacement. Locate then use the procedure for the finisher installed on
your printer.

142 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

Re p l a c i n g S t a p l e s i n t h e I n t e g r a t e d O f fi c e F i n i s h e r 9 N X
Caution: Do not perform this procedure while the printer is printing.

1. Open the finisher front door.

2. To remove the staple cartridge, grasp the orange handle, then pull it firmly toward you.

3. Check inside the finisher for any loose staples and remove them.
4. Pinch both sides of the staple pack and remove the staple pack from the cartridge.

Xerox® VersaLink® C7000 Color Printer 143

User Guide
Maintenance

5. Insert the front side of the new staple pack into the staple cartridge, then push the rear side into
the cartridge.

6. Grasp the new staple cartridge by the orange handle, then insert the cartridge into the stapler
until it clicks.

7. Close the finisher front door.

144 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

Re p l a c i n g S ta p l e s i n t h e I n t e g ra t e d O f fi c e F i n i s h e r 2 FA
Caution: Do not perform this procedure while the printer is printing.

1. Open the finisher front door.

2. To remove the staple cartridge, grasp the orange handle, then pull it firmly toward you.

3. Check inside the finisher for any loose staples and remove them.
4. Pinch both sides of the staple pack and remove the staple pack from the cartridge.

Xerox® VersaLink® C7000 Color Printer 145

User Guide
Maintenance

5. Insert the front side of the new staple pack into the staple cartridge, then push the rear side into
the cartridge.

6. Grasp the new staple cartridge by the orange handle, then insert the cartridge into the stapler
until it clicks.

7. Close the finisher front door.

146 Xerox® VersaLink® C7000 Color Printer

User Guide
 Maintenance

Managing the Printer

V i e w i n g t h e M e t e r Re a d i n g
The Billing/Usage menu displays the total number of impressions that the printer generated or
printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of
paper. For example, a sheet of paper that is printed on two sides counts as two impressions.
Note: If you provide regular billing information for your device, you can use the Remote
Services Upload feature to simplify the process. You can enable Remote Services to send billing
meter readings to Xerox automatically so that you do not have to collect the readings
manually. For more information, refer to the System Administrator Guide at www.xerox.com/
office/VLC7000docs.
To view the billing information for your printer:
1. At the printer control panel, press the Home button.
2. Touch Device→Billing/Usage.
3. To view more details, touch Usage Counters, then select an option.
4. After viewing the usage readings, to return to the Home screen, press the Home button.

P r i n t i n g t h e B i l l i n g S u m m a r y Re p o r t
The Billing Summary Report provides information about the device and a detailed listing of the billing
meters and sheet counts.
To print the Billing Summary Report:
1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. Touch Billing Summary Report.
4. To return to the Home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 147

User Guide
Maintenance

Moving the Printer

Before you move the printer:
• Ensure that you always power off the printer and wait for it to shut down completely.
• Ensure that no jobs are in the print queue.
• Disconnect the power cord and other cables from the back of the printer.
WARNING: To prevent electric shock, never touch the power plug with wet hands. When
removing the power cord, ensure that you pull the plug and not the cord. Pulling the cord can
damage it, which can lead to fire or electric shock.
Note:

• When moving the printer, do not tilt it more than 10 degrees in any direction. Tilting the
printer more than 10 degrees can cause toner spillage.
• When moving the printer over a long distance, remove the drum cartridge and toner
cartridge to prevent toner from spilling.
Caution: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent
lighting. Do not touch or scratch the surface of the drum.
Caution: Failure to repackage the printer properly for shipment can result in damage not
covered by the Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee. The
Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee do not cover damage to
the printer caused by improper moving.
After moving the printer:
1. Reinstall any parts that you removed.
2. Reconnect the printer to the cables and power cord.
3. Plug in and power on the printer.

148 Xerox® VersaLink® C7000 Color Printer

User Guide
Troubleshooting
8
This chapter contains:

• General Troubleshooting .......................................................................................................... 150

• Paper Jams .............................................................................................................................. 155
• Clearing Finisher Jams ............................................................................................................. 167
• Clearing Staple Jams................................................................................................................ 169
• Print-Quality Problems.............................................................................................................. 173
• Getting Help ............................................................................................................................ 179

Xerox® VersaLink® C7000 Color Printer 149

User Guide
Troubleshooting

General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.

P r i n t e r D o e s N o t Po w e r O n
Probable Causes Solutions

The power switch is not switched on. Open the front door, then and check that the power
switch is in the On position.
At the printer control panel, press the Power/Wake
button. For details, refer to Power Options.

The power cord is not plugged into the outlet Power off the printer, then plug the power cord into
correctly. the outlet securely. Use the bracket provided with the
printer to secure the power cord in place.

The power cord is not secured in place correctly. Use the bracket provided with the printer to secure
the power cord in place.

Something is wrong with the outlet connected to the Plug another electrical appliance into the outlet and
printer. check if it operates properly.
Try a different outlet.

The printer is connected to an outlet with a voltage Use a power source with the specifications listed in
or frequency that does not match the printer the Electrical Specifications.
specifications.

Caution: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.

P r i n t e r Re s e t s o r Po w e r s O f f Fr e q u e n t l y
Probable Causes Solutions

The power cord is not plugged into the outlet Power off the printer, confirm that the power cord is
correctly. plugged in correctly to the printer and the outlet,
then power on the printer.

A system error occurred. Power off the printer, then power on again. For more
information, refer to Printing the Error History Report.
If the error persists, contact your Xerox
representative.

The printer is connected to an uninterruptible power Power off the printer, then connect the power cord to
supply. a suitable outlet.

150 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Probable Causes Solutions

The printer is connected to a power strip shared with Plug the printer directly into the outlet or into a
other high-power devices. power strip that is not shared with other devices.

The Auto Power Off feature is enabled to save Increase the Auto Power Off timer setting or disable
power. the Auto Power Off feature. For more information,
refer to the System Administrator Guide at www.
xerox.com/office/VLC7000docs.

Pr i n t e r D o e s N o t Pr i n t
Probable Causes Solutions

The printer is in Power Saver mode. On the control panel, press the Power/Wake button.

The printer has an error. If the Status LED is blinking amber, follow the
instructions on the control panel to clear the error. If
the error persists, contact your Xerox representative.

The printer is out of paper. Load paper into the tray.

The incorrect paper is loaded for the print job. Load the correct paper in the appropriate tray. At the
printer control panel, specify the correct paper size,
type and color.

The paper settings for the print job do not match any From the print driver, select a paper tray containing
paper loaded in the paper trays at the printer. the correct paper.

A toner cartridge is empty. Replace the empty toner cartridge.

No control panel indicators are lighted. Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer. If the error persists,
contact your Xerox representative.

• If the Status LED is flashing blue, a previous print

The printer is busy.
job could be the problem.
1 In the print driver, use the Printer Properties to
delete all print jobs in the print queue.
2 At the control panel, touch Jobs, then delete
all pending print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after you
send a print job, check the connection between
the printer and the computer. Power off the
printer, then power on the printer.

Xerox® VersaLink® C7000 Color Printer 151

User Guide
Troubleshooting

Probable Causes Solutions

The printer cable is disconnected. If the Status LED does not flash once after you send
a print job, check the connection between the printer
and the computer.

There is a network-connectivity issue. If the printer is connected to a network:

1 Verify that the Ethernet cable is connected to the
printer.
2 On the printer Ethernet connector, verify that the
green LED is On. If the green LED is not lighted,
reseat both ends of the Ethernet cable.
3 Examine the TCP/IP address in the
Communication section of the Configuration
Report. For more information, refer to Printing the
Configuration Report.
4 If the TCP/IP address is 0.0.0.0, the printer needs
more time to acquire an IP address from the
DHCP server. Wait 2 minutes, then print the
Configuration Report again.
5 If the TCP/IP address is unchanged, or begins
with 169, contact your network administrator.

There is a wireless network setup or connectivity Verify that the Wireless Network Adapter is installed
issue. and properly configured. For more information, refer
to Connecting to a Wireless Network.

Pr i n t i n g Ta ke s To o Lo n g
Probable Causes Solutions

The printer is set to a slower printing mode. For It takes more time to print on certain types of special
example, the printer is set to print on Heavyweight paper. Ensure that the paper type is set properly in
paper or Envelopes. the print driver and at the printer control panel. For
details, refer to Print Speed.

The printer is in Power Saver mode. It takes time for printing to start when the printer is
coming out of Power Saver mode.

The way the printer was installed on the network Determine if a print spooler or a computer sharing
could be an issue. the printer is buffering all print jobs and then
spooling them to the printer. Spooling can slow print
speeds. To test the speed of the printer, print some
information pages such as the Demonstration Print.
For details, refer to Printing Information Pages. If the
page prints at the rated speed of the printer, there
could be a network or printer installation issue. For
more help, contact the system administrator.

152 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Probable Causes Solutions

The job is complex. Wait. No action needed.

The print-quality mode in the driver is set to Change the print-quality mode in the print driver to
Enhanced. Standard.

D o c u m e n t Pr i n t s fr o m W r o n g Tra y
Probable Causes Solutions

Application and print driver have conflicting tray 1 Check the tray selected in the print driver.
selections. 2 Access the page setup or printer settings of the
application from which you are printing.
3 Set the paper source to match the tray selected in
the print driver or set the paper source to
Automatically Select.
4 Check that you have the latest print driver
installed. For details, go to www.xerox.com/office/
VLC7000support.

Note: To have the print driver select the tray,

set the tray used as the paper source to Auto
Selection Enabled.

A u t o m a t i c 2 - S i d e d Pr i n t i n g Pr o b l e m s
Probable Causes Solutions

Unsupported or incorrect paper. Ensure that you are using the correct paper. Do not use
transparencies, envelopes, labels, or reloaded paper for automatic
2-sided printing. For details, see Supported Standard Paper Sizes
for Automatic 2-Sided Printing.

Incorrect setting. On the print driver Printing Options tab, select 2-sided Printing.

Pr i n t e r i s M a k i n g U n u s u a l N o i s e s
Probable Causes Solutions

There is an obstruction or debris inside the printer. Power off the printer, then remove the
obstruction or debris. If you cannot remove the
obstruction, contact your Xerox representative.

Xerox® VersaLink® C7000 Color Printer 153

User Guide
Troubleshooting

Pa p e r Tra y W i l l N o t C l o s e
Probable Causes Solutions
• If the tray is extended for legal-size paper, the
The paper tray does not fully close.
tray protrudes when it is inserted into the printer.
For more information, refer to Configuring Tray
Settings.
• Some debris or an object is blocking the tray.
• The tray is blocked by the table or shelf on which
it is located.
• If the paper lift plate at the back of the tray is not
locked down, replace the tray.

Co n d e n s a t i o n h a s Fo r m e d I n s i d e t h e Pr i n t e r
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room
that is heated quickly.

Probable Causes Solutions

The printer has been sitting in a cold room. Allow the printer to operate for several hours at room
temperature.

• Reduce the humidity in the room.

The relative humidity of the room is too high.
• Move the printer to a location where the
temperature and relative humidity are within the
operating specifications.

154 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Paper Jams
L o c a t i n g Pa p e r J a m s
WARNING: Never touch a caution-labeled area in the fuser. You can get burned. If a sheet of
paper is wrapped around the inside of the fuser, do not try to remove it immediately. Power off
the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after
the printer has cooled. If the error persists, contact your Xerox representative.
Caution: Do not attempt to clear any paper jams using tools or instruments. This can
permanently damage the printer.
The following illustration shows where paper jams can occur along the paper path:

1. Paper Tray Feed Area (Door B) 4. Paper Output Area (Door C)

2. Bypass Tray (Tray 5) 5. Finisher Areas
3. Fuser Area (Door A) 6. Paper Trays 1–4

M i n i m i z i n g Pa p e r J a m s
The printer is designed to function with minimal paper jams using Xerox-supported paper. Other
paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of
the paper path.
The following can cause paper jams:

Xerox® VersaLink® C7000 Color Printer 155

User Guide
Troubleshooting

• Selecting the incorrect paper type in the print driver

• Using damaged paper
• Using unsupported paper
• Loading paper incorrectly
• Overfilling the tray
• Adjusting the paper guides improperly
Most jams can be prevented by following a simple set of rules:
• Use only supported paper. For more information, refer to Supported Paper.
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Do not load paper above the maximum fill line.
• After loading paper in the trays, adjust the paper guides in all trays. A guide that is not properly
adjusted can cause poor print quality, misfeeds, skewed prints, and printer damage.
• After loading paper in the trays, at the control panel, select the correct paper type and size.
• Before printing, select the correct paper type and size in the print driver.
• Store paper in a dry location.
The following can cause paper jams:
• Polyester-coated paper that is designed especially for inkjet printers
• Paper that is folded, wrinkled, or excessively curled
• Loading more than one type, size, or weight of paper in a tray at the same time
• Loading paper above the maximum fill line in the paper tray
• Allowing the output tray to become overfilled
For a detailed list of supported paper, refer to Supported Paper.

156 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

C l e a r i n g Pa p e r J a m s
C l e a r i n g Pa p e r J a m s fr o m Tra y s 1 – 4
To resolve the error that appears on the control panel, clear all paper from the paper path.
1. Before removing the tray from the printer, review the paper jam message on the control panel. If
another jam error appears, clear that jam inside the printer first.
2. Pull out the tray until it stops.

3. Remove the paper from the tray.

4. If the paper is torn, remove the tray completely and check inside the printer for torn pieces of
paper.
5. Reload the tray with undamaged paper, then push the tray in until it stops.
6. When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper
settings.
• To confirm the same paper size, type, or color, touch OK.
• To select a new paper size, type, or color, touch the current setting, then select a new setting.
When finished, touch OK.
7. To return to the Home screen, press the Home button.

Xerox® VersaLink® C7000 Color Printer 157

User Guide
Troubleshooting

C l e a r i n g Pa p e r J a m s fr o m t h e By p a s s Tra y
To resolve the error that appears on the control panel, clear all paper from the paper path.
1. Remove the jammed paper from the tray. Ensure that the paper feed entrance where the tray
connects to the printer is clear.

2. If the paper is torn, check inside the printer for torn pieces of paper.
3. Before you reload paper into the Bypass Tray, fan the paper, then ensure that all four corners are
aligned.
4. Insert the paper into the Bypass Tray with the print side face down. Ensure that the leading edge
of the paper lightly touches the paper-feed entrance.

5. When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper
settings.
• To confirm the same paper size, type, or color, touch OK.
• To select a new paper size, type or color, touch the current setting, then select a new setting.
When finished, touch OK.
6. To return to the Home screen, press the Home button.

C l e a r i n g Pa p e r J a m s a t D o o r s A , B a n d C
To resolve the error that appears on the control panel, clear all paper from the paper path.

Clearing Jams at Door A

1. Open the Bypass Tray and Door A.
WARNING: The area around the Fuser can be hot. Use caution to avoid injury.

Caution: Do not touch the transfer roller. Touching the roller can reduce image quality.

158 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

a. Open the Bypass Tray.

b. Lift the release lever.
c. Open Door A.
2. Remove the jammed paper.

3. If paper is jammed at the exit to the output tray, to remove it, carefully pull it straight out in the
direction shown.
Note: Toner can adhere to the transfer roller. This does not affect print quality.

Xerox® VersaLink® C7000 Color Printer 159

User Guide
Troubleshooting

4. If paper is jammed in the Fuser, remove the paper from areas A1 and A2 as shown.

Note: If the paper is torn, remove all torn pieces from the printer.
5. Close Door A and the Bypass Tray.

a. To close Door A, push the door up firmly until it clicks into place.
b. Close the Bypass Tray.

160 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Clearing Jams at Door B

1. Pull the release lever, then open Door B.

2. Remove the jammed paper from the paper tray feed area.
Note: If the paper is torn, remove all torn pieces from the printer.

3. For paper jammed in the upper position, look inside the printer, locate the jammed paper, then
remove it.
Note: If the paper is inaccessible, refer to Clearing Jams at Door A.

Xerox® VersaLink® C7000 Color Printer 161

User Guide
Troubleshooting

4. For paper jammed in the tray feed roller, open the tray, then remove the paper.

5. Close Door B.

Clearing Jams at Door C

1. Open the Bypass Tray and Door A.
WARNING: The area around the Fuser can be hot. Use caution to avoid injury.

Caution: Do not touch the transfer roller. Touching the roller can reduce image quality.

a. Open the Bypass Tray.

b. Lift the release lever.

162 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

c. Open Door A.
2. At Door C, lift the release lever, then open Door C.

3. Remove any jammed paper in the paper output area.

Note: If the paper is torn, remove all torn pieces from the printer.

4. To close Door C, push the door up firmly until it clicks into place.

5. Close Door A and the Bypass Tray.

a. To close Door A, push the door up firmly until it clicks into place.
b. Close the Bypass Tray.

Xerox® VersaLink® C7000 Color Printer 163

User Guide
Troubleshooting

Tr o u b l e s h o o t i n g Pa p e r J a m s
M u l t i p l e S h e e t s P u l l e d To g e t h e r

Probable Causes Solutions

The paper tray is too full. Remove some of the paper. Do not load paper above the maximum
fill line.

The edges of the paper are not even. Remove the paper, align the edges, and then reload the paper.

The paper is moist from humidity. Remove the paper from the paper tray. Load new, dry paper into
the tray.

Too much static electricity is present. Load a new ream of paper.

Using unsupported paper. Use only Xerox®-approved paper. For details, refer to Supported
Paper.

• Feed paper one sheet at a time.

Humidity is too high for coated paper.
• Try loading paper in the Bypass tray.

The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For details, refer to Cleaning the Printer.

Tray is loaded with mixed paper. Load the tray with only one type and size of paper.

Pa p e r M i s fe e d s

Probable Causes Solutions

• Remove the misfed paper and reposition it properly in the tray.
The paper is not correctly positioned in
the tray. • Adjust the paper guides in the tray to match the size of the
paper.

The paper tray is too full. Remove some of the paper. Do not load paper past the fill line.

The paper guides are not correctly Adjust the paper guides in the tray to match the size of the paper.
adjusted to the paper size.

The tray contains warped or wrinkled Remove the paper, smooth it out, and reload it. If it still misfeeds,
paper. do not use that paper.

The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper.

164 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Probable Causes Solutions

Using paper of the wrong size, Use only Xerox approved paper. For more information, refer to
thickness, or type. Supported Paper.

The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For more information, refer to Cleaning
the Printer.

L a b e l a n d E n v e l o p e M i s fe e d s

Probable Causes Solutions

• Load label sheets according to the instructions from the
The label sheet is facing the wrong
manufacturer.
way in the tray.
• Load labels in the tray, face up.
• For more information, refer to Labels.

Labels are missing, curled, or pulled Do not use any sheet where labels are missing, curled, or pulled
away from the backing sheet. away from the backing sheet.

Envelopes are loaded incorrectly. You can print envelopes from the Bypass Tray or Tray 1.
For more information, refer to Envelopes.

• The heat and pressure of the laser printing process can cause
Envelopes are wrinkling.
wrinkling.
• Use supported envelopes. For more information, refer to
Guidelines for Printing Envelopes.

Note: When you load envelopes long-edge feed, ensure that

you specify landscape orientation in the print driver.

Pa p e r J a m M e s s a g e S t a y s O n
Note: Check for, and remove, torn pieces of paper in the paper path.

Probable Causes Solutions

Some paper remains jammed in the Recheck the paper path and make sure that you have removed all
printer. of the jammed paper.

One of the printer doors is open. Check the doors on the printer. Close any door that is open.

Xerox® VersaLink® C7000 Color Printer 165

User Guide
Troubleshooting

J a m s D u r i n g A u t o m a t i c 2 - S i d e d Pr i n t i n g

Probable Causes Solutions

Using paper of the wrong size, Use paper of the correct size, thickness, or type. For more
thickness, or type. information, refer to Supported Paper Types and Weights for
Automatic 2-Sided Printing.

Paper is loaded in the wrong tray. Ensure that paper is loaded into the correct tray. For more
information, refer to Supported Paper.

Tray is loaded with mixed paper. Load the tray with only one type and size of paper.

166 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Clearing Finisher Jams

C l e a r i n g J a m s i n t h e I n t e g r a t e d O f fi c e F i n i s h e r 9 N X
1. Locate the Integrated Office Finisher mounted beneath the scanner and control panel, then open
the top cover as shown.
2. Rotate the green knob in the direction shown.
3. To remove the jammed paper, pull it in the direction shown.

Note: If the paper is torn, remove all torn pieces from the printer.
4. Close the top cover of the Integrated Office Finisher.

Xerox® VersaLink® C7000 Color Printer 167

User Guide
Troubleshooting

C l e a r i n g P a p e r J a m s i n t h e I n t e g r a t e d O f fi c e F i n i s h e r
2 FA
1. Open the finisher front door.

2. Carefully remove the jammed paper.

Note: If the paper is torn, remove all torn pieces of jammed paper from the printer.
3. Rotate the green knob in the direction shown, then carefully remove the jammed paper.

4. Close the finisher front door.

168 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Clearing Staple Jams

C l e a r i n g S t a p l e J a m s i n t h e I n t e g r a t e d O f fi c e
Finisher 9NX
Caution: Do not perform this procedure while the printer is printing.
1. Open the finisher front door.

2. To remove the staple cartridge, grasp the orange handle, then pull it firmly toward you.

3. Check inside the finisher for any loose staples and remove them.
4. To open the clamp to gain access to the jammed staples, pull the clamp in the direction shown.

Xerox® VersaLink® C7000 Color Printer 169

User Guide
Troubleshooting

5. Remove the jammed staples, then push the clamp in the direction shown until the clamp clicks
into the locked position.

WARNING: The points of the jammed staples are sharp. Remove the jammed staples
carefully.
6. Grasp the staple cartridge handle, then insert the cartridge into the stapler until the cartridge
clicks into position.

7. Close the finisher front door.

170 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

C l e a r i n g S t a p l e J a m s i n t h e I n t e g r a t e d O f fi c e
F i n i s h e r 2 FA
Caution: Do not perform this procedure while the printer is printing.
1. Open the finisher front door.

2. To remove the staple cartridge, grasp the orange handle, then pull it firmly toward you.

3. Check inside the finisher for any loose staples, then remove the staples.
4. To open the clamp to gain access to the jammed staples, pull the clamp in the direction shown.

Xerox® VersaLink® C7000 Color Printer 171

User Guide
Troubleshooting

5. Remove the jammed staples, then push the clamp in the direction shown until the clamp clicks
into the locked position.

WARNING: The points of the jammed staples are sharp. Remove the jammed staples
carefully.
6. Grasp the staple cartridge handle, then insert the cartridge into the stapler until the cartridge
clicks into position.

7. Close the finisher front door.

172 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality
problems, use the information in this section to troubleshoot the problem. For more information, go
to www.xerox.com/office/VLC7000support.
Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does
not cover damage caused by using unsupported paper or specialty media. The Xerox Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Contact your local Xerox representative for details.
Note:

• To ensure consistent print quality, the toner, print, and drum cartridges for many devices are
designed to cease functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color pages
counter, because color consumables are used. Composite black is the default setting on
most printers.

Co n t r o l l i n g Pr i n t Q u a l i t y
Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper designed for your printer, and correctly set the Print-Quality Mode and Color
Adjustments. Follow the guidelines in this section to maintain optimum print quality from your
printer.
Temperature and humidity affect the quality of the printed output. The range for optimal print
quality is 15–28ºC (59–82ºF) and 20–70% relative humidity. However, print quality can be affected
when operating near the limits for both temperature and humidity.

Pa p e r a n d M e d i a
Your printer is designed to use various paper and other media types. Follow the guidelines in this
section for the best print quality and to avoid jams:
• Use only Xerox-approved paper. For details, refer to Supported Paper.
• Use only dry, undamaged paper.
• Ensure that the paper type selected in your print driver matches the paper type on which you are
printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is
selected in the print driver.
• Store your paper and other media properly for optimum print quality. For details, refer to Paper
Storage Guidelines.

Xerox® VersaLink® C7000 Color Printer 173

User Guide
Troubleshooting

Caution: Some paper and other media types can cause poor output quality, increased paper
jams, or damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Transparencies

S o l v i n g Pr i n t - Q u a l i t y Pr o b l e m s
When the print quality is poor, to correct the problem, select the closest symptom from the following
table, then refer to the corresponding solution. You can also print Support pages to help detect
image-quality problems. For details, refer to Printing Information Pages.
If the print quality does not improve after performing the appropriate action, contact your Xerox
representative.
Note: To maintain print quality, a warning message appears when the toner level is low or when the
drum cartridge is nearing the end of life. When the toner cartridge is empty, or when the drum
cartridge has reached end of life, a second message appears. The second message prompts you to
replace the expired cartridge. The printer stops printing until you install a new toner cartridge or drum
cartridge.

Symptom Solutions
• To check the toner level, check the control panel,
The output is too light.
use the print driver, or the Embedded Web Server.
If the toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use
in this printer, and replace it as needed. For best
results, use a genuine Xerox toner cartridge.
• Replace the paper with a recommended size and
type, then confirm that your printer and print
driver settings are correct.
• Verify that the paper is dry and that supported
paper is used. If not, change the paper.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select Paper, then change the Other Type setting.

Only one color is faded. Check the condition of the toner cartridge and
replace it if necessary.

174 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Symptom Solutions

Color around the edge of printing is incorrect. Adjust the color registration. For details, refer to
Performing a Color Registration Adjustment.

White lines or streaks running through only one color. Clean the lens for the affected color. For details, refer
to Cleaning the Printhead Lenses.

• Change the Paper Type settings in the print driver.

Toner smears or print rubs off.
For example, change Plain to Lightweight
The output has stains on the back side. Cardstock. In the print driver, on the Printing
Options tab, select Paper, then change the Other
Type setting.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Verify that the printer is plugged into an outlet
that is providing the correct voltage and power.
Review the electrical specification of the printer
with an electrician if necessary. For details, refer
to Electrical Specifications.

• Ensure that the toner cartridge is installed

Random spots on the output, or the image is blurry.
correctly.
• If you used a non-genuine brand toner cartridge,
install a genuine Xerox toner cartridge.
• Use the Rough paper type setting, or try a paper
with a smoother surface.
• Ensure that the humidity in the room is within
specifications. For details, refer to Relative
Humidity.

• Power off the printer, then power on again.

The output is blank.

Xerox® VersaLink® C7000 Color Printer 175

User Guide
Troubleshooting

Symptom Solutions
• If the error persists, contact your Xerox
representative.

Note: Check to see if the transfer belt is in

the locked position.

• Clean the printhead lens using the tool provided.

Black or color streaks appear in the output.
For details, refer to Cleaning the Printhead Lenses.
• Replace the Drum Cartridge.
• If the error persists, contact your Xerox
representative.

• Verify that the paper is the correct size, type, and

The output has a mottled appearance.
weight. If not, change the paper settings.
• Ensure that the humidity in the room is within
specifications. For details, refer to Relative
Humidity.
• Choose a different paper type at the control
panel, in the application, and in the print driver.
• Replace the paper.

Ghosting appears in the printed output. • Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select Paper, then change the Other Type setting.
• Replace the Drum Cartridge.

• To check the toner level, check the control panel,

Auger marks appear on the printed output.
use the print driver, or the Embedded Web Server.
If the toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use
in this printer, and replace it as needed. For best
results, use a genuine Xerox toner cartridge.

176 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Symptom Solutions

• Verify that the paper is the correct size, type, and

The output print is wrinkled or stained.
weight for the printer and that it is loaded
properly. If not, change the paper.
• Try a new ream of paper.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select Paper, then change the Other Type setting.

• Check if the crease is within 30 mm (1.2 in.) of

Envelopes are wrinkled or creased when printed.
the four edges of the envelope.
• If yes, it is printing as expected. Your printer is not
faulty.
• If not, take the following actions:
Ensure that envelopes are loaded properly in the
bypass tray. For details, refer to Loading
Envelopes in the Bypass Tray.
Follow the guidelines for printing on envelopes.
For details, refer to Guidelines for Printing
Envelopes.
If the problem persists, use a different size
envelope.

Xerox® VersaLink® C7000 Color Printer 177

User Guide
Troubleshooting

Symptom Solutions
• Ensure that the paper is loaded properly.
The top margin is incorrect.
• Ensure that the margins are set correctly in the
application that you are using.
• Adjust the paper registration. For details, refer to
Adjusting Paper Registration.

1 Print a solid image over the entire surface of one

The printed surface of the paper is bumpy.
sheet of paper.
2 Load the printed sheet into the tray with the
printed side face down.
3 Print five blank pages to remove debris from the
fuser rollers.

178 Xerox® VersaLink® C7000 Color Printer

User Guide
 Troubleshooting

Getting Help
Your printer includes utilities and resources to help you troubleshoot printing problems.

V i e w i n g Wa r n i n g M e s s a g e s o n t h e Co n t r o l Pa n e l
When a warning condition occurs, the printer alerts you of the problem. A message appears on the
control panel and the LED status light on the control panel flashes amber or red. Warning alerts
inform you about printer conditions, such as low supplies or open doors, that require your attention. If
more than one warning condition occurs, only one warning message appears on the control panel at
a time.

V i e w i n g C u r r e n t E r r o r s o n t h e C o n t r o l Pa n e l
When an error condition occurs, a message appears on the control panel to inform you of the
problem. Error messages warn you about printer conditions that prevent the printer from printing or
degrade printing performance. If more than one error occurs, only one is displayed on the control
panel.

U s i n g t h e I n t e g ra t e d Tr o u b l e s h o o t i n g To o l s
Your printer has a set of reports that you can print. These reports include the Demonstration Print
page and the Error History report that can assist you in troubleshooting certain problems. The
Demonstration Print page prints an image to show print quality. You can use this page to
troubleshoot print-quality issues with the printer. The Error History report prints information on the
most recent printer errors.
For more information, refer to Printing Information Pages.

Pr i n t i n g I n fo r m a t i o n Pa g e s
1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. To print an information page, touch the needed page.
4. To return to the Home screen, press the Home button.

P r i n t i n g t h e E r r o r H i s t o r y Re p o r t
1. At the printer control panel, press the Home button.
2. To print the Error History Report, touch Device→Support→Support Pages→Error History Report.
3. To return to the Home screen, press the Home button.

O nl i n e S u p p o r t A s s i s ta n t
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help
to solve your printer problems. You can find solutions for print-quality problems, paper jams, software
installation issues, and more.

Xerox® VersaLink® C7000 Color Printer 179

User Guide
Troubleshooting

To access the Online Support Assistant, go to www.xerox.com/office/VLC7000support.

M o r e I n fo r m a t i o n a b o u t Yo u r Pr i n t e r
To obtain more information about your printer, refer to More Information.

180 Xerox® VersaLink® C7000 Color Printer

User Guide
Specifications
A
This appendix contains:

• Printer Configurations and Options .......................................................................................... 182

• Physical Specifications ............................................................................................................. 185
• Environmental Specifications ................................................................................................... 190
• Electrical Specifications............................................................................................................ 191
• Performance Specifications ...................................................................................................... 193

Xerox® VersaLink® C7000 Color Printer 181

User Guide
Specifications

Printer Configurations and Options

A v a i l a b l e C o n fi g u r a t i o n s
The printer is available in two configurations:
• Network printer with USB or network connectivity.
• Network printer with automatic 2-sided printing and USB or network connectivity.

C o n fi g u r a t i o n s

1. Base Model, an optional second tray 3. Base Model, Optional Single Tray Module,
without stand is available with Stand
2. Base Model with Optional Single Tray 4. Base Model, 3-Tray Module, and
Module Integrated Office Finisher

182 Xerox® VersaLink® C7000 Color Printer

User Guide
 Specifications

Fe a t u r e s
Print Speed, 1-Sided, Black and White:

• A4 (210 x 297 mm), Letter (8.5 x 11 in.) • 35 ppm maximum

• 216 x 356 mm, Legal (8.5 x 14 in.), • 22 ppm maximum
• A3 (297 x 420 mm), (11 x 17 in.) • 19 ppm maximum

Print Speed, 1-Sided, Color:

• A4 (210 x 297 mm), Letter (8.5 x 11 in.) • 35 ppm maximum

• 216 x 356 mm, Legal (8.5 x 14 in.) • 22 ppm maximum
• A3 (297 x 420 mm), (11 x 17 in.) • 19 ppm maximum

Print Speed, 2-Sided, Black and White:

• A4 (210 x 297 mm), Letter (8.5 x 11 in.) • 35 ppm maximum

• 216 x 356 mm, Legal (8.5 x 14 in.) • 14 ppm maximum
• A3 (297 x 420 mm), (11 x 17 in.) • 13 ppm maximum

Print Speed, 2-Sided, Color:

• A4 (210 x 297 mm), Letter (8.5 x 11 in.) • 35 ppm maximum

• 216 x 356 mm, Legal (8.5 x 14 in.) • 14 ppm maximum
• A3 (297 x 420 mm), (11 x 17 in.) • 13 ppm maximum

• Standard Mode: 600 x 600 dpi

Print Resolution
• Enhanced Mode: 1200 x 2400 dpi

Paper Capacity:

• Bypass Tray • 100 sheets, 80 g/m²

• Tray 1 • 520 sheets, 80 g/m²
• Single Tray Module • 520 sheets, 80 g/m²
• 3-Tray Module • 520 sheets per tray, 80 g/m²
• Output Tray • 500 sheets (A4), 200 sheets (A3), 80 g/m²
• Envelope Tray • 60 envelopes

Output Capacity:

• Dual Catch Trays • Up to 250 sheets per tray

• Integrated Office Finisher 9NX and 2FA Stacking • Up to 500 sheets for A4 (Letter), or 250 sheets for
Tray A3 (11 x 17 in.), 80 g/m²

• A3 (297 x 410 mm), (11.7 x 16.1 in.)

Maximum Print Size
• 279.4 x 431.8 mm (11 x 17 in.)

Maximum Print Area 4 mm from leading edge of the paper, 2 mm from the
side edge and the trailing edge of the paper

Maximum Weight of Paper for 2-Sided Printing 169 g/m²

Xerox® VersaLink® C7000 Color Printer 183

User Guide
Specifications

Control Panel 5-inch LCD touch screen with Home and Power/Wake
buttons

• Ethernet 10/100/1000Base-T
Connectivity
• High-speed USB 3.0
• Wi-Fi 801.11n and Wi-Fi Direct with optional Wi-Fi
Kit. Concurrent wired and wireless connections are
supported.
• NFC Tap-to-Pair

Remote Access Embedded Web Server

O p t i o n s a n d U p g ra d e s
• Paper Trays:
– Single Tray Module
– Single Tray Module with Stand
– 3-Tray Module
– Envelope Tray
• Integrated Office Finisher 9NX
• Integrated Office Finisher 2FA
• Wi-Fi Kit
• Hard Disk Drive
• Internal Card Reader/RFID Kit
• Xerox® Common Access Card Enablement Kit
Note: The Single Tray Module is optional for the Desktop model only, and does not include the
stand.

184 Xerox® VersaLink® C7000 Color Printer

User Guide
 Specifications

Physical Specifications
We i g h t s a n d D i m e n s i o n s
Base Model

• Width: 59.0 cm (23.2 in.)

• Depth: 66.8 cm (26.3 in.)
• Height: 63.7 cm (25.1 in.)
• Weight: 54.3 kg (119.7 lb.)

Base Model with Single Tray Module

• Width: 59.0 cm (23.2 in.)

• Depth: 67.1 cm (26.4 in.)
• Height: 75.1 cm (29.6 in.)
• Weight: 64.8 kg (142.9 lb.)

Xerox® VersaLink® C7000 Color Printer 185

User Guide
Specifications

Base Model with Single Tray with Stand Module

• Width: 61.6 cm (24.3 in.)

• Depth: 67.1 cm (26.4 in.)
• Height: 98.8 cm (38.9 in.)
• Weight: 77.6 kg (171 lb.)

Base Model with 3-Tray Module and Integrated Office Finisher 9NX

• Width: 67.5 cm (26.6 in.)

• Depth: 67.1 cm (26.4 in.)
• Height: 98.8 cm (38.9 in.)
• Weight: 93.8 kg (206.8 lb.)

186 Xerox® VersaLink® C7000 Color Printer

User Guide
 Specifications

Base Model with 3-Tray Module and Integrated Office Finisher 2FA

• Width: 65.4 cm (25.7 in.)

• Depth: 67.1 cm (26.4 in.)
• Height: 98.8 cm (38.9 in.)
• Weight: 92.9 kg (204.8 lb.)

To t a l S p a c e Re q u i r e m e n t s
Clearance Requirements for Base Model

• Width: 108.6 cm (42.8 in.)

• Depth: 156.7 cm (61.7 in.)
• Height: 63.7 cm (25.1 in.)

Xerox® VersaLink® C7000 Color Printer 187

User Guide
Specifications

Clearance Requirements for Configuration with Single Tray Module

• Width: 108.6 cm (42.8 in.)

• Depth: 156.7 cm (61.7 in.)
• Height: 75.1 cm (29.6 in.)

Clearance Requirements for Configuration with Single Tray with Stand Module

• Width: 111.5 cm (43.9 in.)

• Depth: 156.7 cm (61.7 in.)
• Height: 98.8 cm (38.9 in.)

188 Xerox® VersaLink® C7000 Color Printer

User Guide
 Specifications

Clearance Requirements for Configuration with 3-Tray Module and Integrated Office
Finisher 9NX

• Width: 118.4 cm (46.6 in.)

• Depth: 156.7 cm (61.7 in.)
• Height: 98.8 cm (38.9 in.)

Clearance Requirements for Configuration with 3-Tray Module and Integrated Office
Finisher 2FA

• Width: 125.9 cm (49.6 in.)

• Depth: 156.7 cm (61.7 in.)
• Height: 98.8 cm (38.9 in.)

Xerox® VersaLink® C7000 Color Printer 189

User Guide
Specifications

Environmental Specifications
Te m p e ra t u r e
• Operating Temperature Range: 10–32°C (50–90°F)
• Optimal Temperature Range: 15–28°C (59–82°F)

Re l a t i v e H u m i d i t y
• Operating Humidity Range: 10–85%
• Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F)
Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity,
printing defects can occur due to condensation inside the printer.

Elevation
For optimum performance, use the printer at elevations below 2500 m (8200 ft.).

190 Xerox® VersaLink® C7000 Color Printer

User Guide
 Specifications

Electrical Specifications
Po w e r C o n s u m p t i o n
• 110–127 V:
– Maximum power consumption: 1.6 kW
– Sleep mode: 1.0 W or less
– Low-Power mode: 70 W or less
– Standby mode: 94 W or less
• 220–240 V:
– Maximum power consumption: 1.6 kW
– Sleep mode: 1.4 W or less
– Low-Power mode: 70 W or less
– Standby mode: 94 W or less

P o w e r S u p p l y Vo l t a g e a n d F r e q u e n c y
Power Supply Voltage Frequency Current Required

110–127 VAC +6%/-10% 50/60 Hz +/-3% 12 A

(99–135 VAC)

220–240 VAC +/-10% 50 Hz +/-3% 8A

(198–264 VAC)

E N E R G Y S T A R Q u a l i fi e d P r o d u c t
This product is ENERGY STAR® qualified under the ENERGY STAR Program
Requirements for Imaging Equipment.
The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
The ENERGY STAR Imaging Equipment Program is a team effort between United States,
European Union, and Japanese governments and the office equipment industry to promote
energy-efficient copiers, printers, fax, multifunction printers, personal computers, and
monitors. Reducing product energy consumption helps combat smog, acid rain, and long-
term changes to the climate by decreasing the emissions that result from generating
electricity.

ENERGY STAR settings are preset on Xerox® equipment at the factory to switch to Power Saver modes
after 2 minutes from the last copy or print.
Note: The ENERGY STAR qualification only applies to printer configurations with automatic 2-
sided printing.

Xerox® VersaLink® C7000 Color Printer 191

User Guide
Specifications

Re c y c l i n g S u p p l i e s
For more information on the Xerox® supplies recycling program, go to www.xerox.com/gwa.

192 Xerox® VersaLink® C7000 Color Printer

User Guide
 Specifications

Performance Specifications
Feature Specifications

Printer warm-up time Power on: 98 seconds

Recovery from sleep mode 12 seconds

Recovery from low-power mode 12 seconds

Pr i n t S p e e d
Several factors affect print speed:
• Print mode: The fastest print mode is Standard.
• Paper size: Letter (8.5 x 11 in.) prints slightly faster than A4 (210 x 297 mm). Larger paper sizes
reduce print speeds.
• Paper type and weights: For faster printing, use paper weights of 105 g/m² or less.

Maximum Print Speeds

Black and White

Paper Weight A4/Letter A3
1-Sided Printing 2-Sided Printing 1-Sided Printing 2-Sided Printing
Plain 35 ppm 35 ppm 19 ppm 13 ppm

Heavyweight 1: 25 ppm 25 ppm 14 ppm 9.4 ppm

106-169 g/m2

Heavyweight 2: 12 ppm NA 7 ppm NA

170–256 g/m2

Color
Paper Weight A4/Letter A3
1-Sided Printing 2-Sided Printing 1-Sided Printing 2-Sided Printing
Plain 35 ppm 35 ppm 19 ppm 13 ppm

Heavyweight 1: 12 ppm 12 ppm 7 ppm 4.8 ppm

106-169 g/m2

Heavyweight 2: 12 ppm NA 7 ppm NA

170–256 g/m2

Xerox® VersaLink® C7000 Color Printer 193

User Guide
Specifications

194 Xerox® VersaLink® C7000 Color Printer

User Guide
Regulatory Information
B
This appendix contains:

• Basic Regulations ..................................................................................................................... 196

• Safety Certification .................................................................................................................. 201
• Material Safety Data Sheets .................................................................................................... 202

Xerox® VersaLink® C7000 Color Printer 195

User Guide
Regulatory Information

Basic Regulations
Xerox has tested this printer to electromagnetic emission and immunity standards. These standards
are designed to mitigate interference caused or received by this printer in a typical office
environment.

ENERGY STAR
The ENERGY STAR program is a voluntary scheme to promote the development
and purchase of energy-efficient models, which help to reduce environmental
impact. Details on the ENERGY STAR program and models qualified to ENERGY
STAR can be found at the following website: www.energystar.gov.
The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
The ENERGY STAR Imaging Equipment Program is a team effort between United States,
European Union, Japanese governments, and the office equipment industry to promote
energy-efficient copiers, printers, fax, multifunction printers, personal computers, and
monitors. Reducing product energy consumption helps combat smog, acid rain, and
long-term changes to the climate by decreasing the emissions that result from
generating electricity.

For more information on energy or other related topics, go to www.xerox.com/environment or www.

xerox.com/environment_europe.

Po w e r C o n s u m p t i o n a n d A c t i v a t i o n T i m e
The amount of electricity that a device consumes depends on the way the device is used. This device
is designed and configured to enable you to reduce your electricity usage.
Power Saver modes are enabled on your device to reduce energy consumption. After the last print,
the device transitions to Ready mode. In this mode, the device can print again immediately. If the
device is not used for a specified period, the device transitions to Low Power mode, then to Sleep
mode. In these modes, to enable reduced-power consumption, only essential functions remain active.
The device takes longer to produce the first print after it exits the Power Saver modes than it takes to
print in Ready mode. This delay is the result of the system waking up and is typical of most imaging
devices on the market.
To save power, you can enable Auto Power Off mode on your device. If Auto Power Off mode is
enabled, you can configure the mode as follows:
• Always Allowed: The device powers off automatically after the specified time, and the cumulative
Low Power mode and Sleep mode timeouts have elapsed.
• Allowed ONLY When Conditions are Met: The device automatically powers off only after
timeouts have elapsed. The device also powers off if Fax, USB Drive, and Wired and Non-Wired
Network have not been activated.
To change the Power Saver settings, refer to the User Guide at www.xerox.com/office/VLC7000docs.
For further assistance, contact your System Administrator or refer to the System Administrator Guide.
To enable Auto Power Off mode, contact your System Administrator. For details, refer to the System
Administrator Guide at www.xerox.com/office/VLC7000docs.

196 Xerox® VersaLink® C7000 Color Printer

User Guide
 Regulatory Information

To learn more about Xerox participation in sustainability initiatives, go to: www.xerox.com/

environment.
Note: Changing the default Power Saver activation times can result in an overall higher energy
consumption of the device. Before you turn off Power Saver modes or set a long activation
time, consider the increase in device power consumption.

D e fa u l t Po w e r S a v e r S e t t i n g s
This device is ENERGY STAR®-qualified under the ENERGY STAR Program Requirements for Imaging
Equipment. The transition time from Ready mode to Low Power mode can be set up to 60 minutes.
The default value is 1 minute. The transition time from Low Power mode to Sleep mode can be set up
to 60 minutes. The default value is 1 minute. The total transition time from Ready mode to Sleep
mode can be set up to 60 minutes.
To change the Power Saver settings, contact your system administrator or refer to System
Administrator Guide at www.xerox.com/office/VLC7000docs.

E n v i r o n m e n t a l B e n e fi t s o f D u p l e x P r i n t i n g
Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you
to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable
resources by reducing your paper consumption. The Lot 4 Imaging Equipment agreement requires
that on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm
monochrome the duplex function has been auto enabled, during the setup and driver installation.
Some Xerox models below these speed bands may also be enabled with 2-sided printing settings
defaulted on at the time of install. Continuing to use the duplex function will reduce the
environmental impact of your work. However, should you require simplex/1-sided printing, you may
change the print settings in the print driver.

Pa p e r Ty p e s
This product can be used to print on both recycled and virgin paper, approved to an environmental
stewardship scheme, which complies with EN12281 or a similar quality standard. Lighter weight
paper (60 g/m²), which contains less raw material and thus saves resources per print, may be used in
certain applications. We encourage you to check if this is suitable for your printing needs.

Re g u l a t o r y I n fo r m a t i o n fo r 2 . 4 - G H z a n d 5 - G H z
Wireless Network Adapters
This product contains a 2.4-GHz and 5-GHz Wireless LAN radio transmitter module that complies with
the requirements specified in FCC Part 15, Industry Canada RSS-210, and European Council Directive
2014/53/EU. Radio Frequency (RF) output power of this device will not exceed 20 dBm in either
frequency band.
Operation of this device is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.

Xerox® VersaLink® C7000 Color Printer 197

User Guide
Regulatory Information

Changes or modifications to this device not specifically approved by the Xerox Corporation may void
the user's authority to operate this equipment.

U n i t e d S t a t e s FC C Re g u l a t i o n s
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 and Part 18 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the
equipment is not installed and used in accordance with these instructions, it can cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference. Users are required to correct the interference at their own expense.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not approved by Xerox can void the authority of the user
to operate this equipment.
WARNING: To ensure compliance with Part 15 and Part 18 of the FCC rules, use shielded
interface cables.

Can ad a
This Class A digital apparatus complies with Canadian ICES-003 and ICES-001.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 et NMB-001 du Canada.

E c o L o g o C e r t i fi e d t o O f fi c e M a c h i n e s C C D - 0 3 5
This product is certified to EcoLogo standard for office machines, meeting all
requirements for reduced environmental impact. As part of achieving certification,
Xerox Corporation has proven this product meets the EcoLogo criteria for energy
efficiency. Certified copier, printer, multifunctional device, and fax products must also
meet criteria such as reduced chemical emissions and demonstrate compatibility with
recycled supplies. EcoLogo was established in 1988 to help consumers find products
and services with reduced environmental impacts. EcoLogo is a voluntary, multi-
attribute, and lifecycle-based environmental certification. This certification indicates
that a product has undergone rigorous scientific testing, exhaustive auditing, or both,
to prove its compliance with stringent, third-party, environmental performance
standards.

198 Xerox® VersaLink® C7000 Color Printer

User Guide
 Regulatory Information

C e r t i fi c a t i o n s i n E u r o p e
The CE mark applied to this product symbolizes a declaration of conformity by Xerox
with the following applicable Directives of the European Union as of the date
indicated:
• April 16, 2014: Radio Equipment Directive 2014/53/EU

Hereby, Xerox declares that the radio equipment model VersaLink C7000 is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity can found at the following
internet address:
www.xerox.com/environment_europe
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or
for the environment.
WARNING:
• Changes or modifications to this equipment not specifically approved by the Xerox
Corporation may void the user's authority to operate this equipment.
• External radiation from Industrial, Scientific, and Medical (ISM) equipment can interfere
with the operation of this Xerox device. If external radiation from ISM equipment interferes
with this device, contact your Xerox representative for assistance.
• This is a class A product. In a domestic environment, this product can cause radio frequency
interference, in which case the user can be required to take adequate measures.
• To ensure compliance with European Union regulations, use shielded interface cables.

E u r o p e a n U n i o n Lo t 4 I m a g i n g E q u i p m e n t
A g r e e m e n t E n v i r o n m e n t a l I n fo r m a t i o n
E n v i r o n m e n t a l I n fo r m a t i o n Pr o v i d i n g E n v i r o n m e n t a l S o l u t i o n s a n d
Re d u c i n g C o s t
The following information has been developed to assist users and has been issued in relation to the
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging
Equipment. This requires manufacturers to improve environmental performance of in scope products
and supports the EU action plan on energy efficiency.
In scope products are Household and Office equipment that meet the following criteria:
• Standard monochrome format products with a maximum speed less than 66 A4 images per
minute
• Standard color format products with a maximum speed less than 51 A4 images per minute

Xerox® VersaLink® C7000 Color Printer 199

User Guide
Regulatory Information

E u r a s i a n E c o n o m i c C o m m u n i t y C e r t i fi c a t i o n
Russia, Belarus, and Kazakhstan are working to establish a common customs union,
the Eurasian Economic Community, or EurAsEC. The Eurasian Economic Community
members anticipate sharing a common regulatory scheme and common EurAsEC
certification mark, the EAC Mark.

Germany
Germany - Blue Angel
RAL, the German Institute for Quality Assurance and Labeling, has awarded this
device the Blue Angel Environmental Label. This label distinguishes it as a device that
satisfies Blue Angel criteria for environmental acceptability in terms of device design,
manufacture, and operation. For more information, go to: www.blauer-engel.de.

Blendschutz
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt
nicht im unmittelbaren Gesichtsfeld platziert werden.

Lä r m e m is s io n
Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A)
oder weniger gemäß EN ISO 7779.

Importeur
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland

Tu r ke y Ro H S Re g u l a t i o n
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”
“EEE yönetmeliğine uygundur.”

200 Xerox® VersaLink® C7000 Color Printer

User Guide
 Regulatory Information

Safety Certification
This device is certified by the following Agencies using the following safety standards.

Agency Standard

TÜV Rheinland (US/Canada) UL 60950-1, 2nd Edition, 2014-10-14

CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 2014-10

TÜV Rheinland (Europe) IEC 60950-1:2005 + A1:2009 + A2:2013

EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013
IEC/EN 62368-1:2014

Xerox® VersaLink® C7000 Color Printer 201

User Guide
Regulatory Information

Material Safety Data Sheets

For Material Safety Data information regarding your printer, go to:
• North America: www.xerox.com/msds
• European Union: www.xerox.com/environment_europe
For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.

202 Xerox® VersaLink® C7000 Color Printer

User Guide
Recycling and Disposal
C
This appendix contains:

• All Countries............................................................................................................................. 204

• North America ......................................................................................................................... 205
• European Union ....................................................................................................................... 206
• Other Countries........................................................................................................................ 208

Xerox® VersaLink® C7000 Color Printer 203

User Guide
Recycling and Disposal

All Countries
If you are managing the disposal of your Xerox product, please note that the printer may contain
lead, mercury, perchlorate, and other materials whose disposal may be regulated due to
environmental considerations. The presence of these materials is fully consistent with global
regulations applicable at the time that the product was placed on the market. For recycling and
disposal information, contact your local authorities. Perchlorate Material: This product may contain
one or more Perchlorate-containing devices, such as batteries. Special handling may apply. For more
information, go to www.dtsc.ca.gov/hazardouswaste/perchlorate.

204 Xerox® VersaLink® C7000 Color Printer

User Guide
 Recycling and Disposal

North America
Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox
representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more
information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling
and disposal information, contact your local authorities.

Xerox® VersaLink® C7000 Color Printer 205

User Guide
Recycling and Disposal

European Union
Some equipment may be used in both a domestic/household and a professional/business application.

Domestic/Household Environment
Application of this symbol on your equipment is confirmation that you should not
dispose of the equipment in the normal household waste stream.

In accordance with European legislation, end of life electrical and electronic equipment subject to
disposal must be segregated from household waste.
Private households within EU member states may return used electrical and electronic equipment to
designated collection facilities free of charge. Please contact your local disposal authority for
information.
In some member states, when you purchase new equipment, your local retailer may be required to
take back your old equipment free of charge. Please ask your retailer for information.

Pr o fe s s i o n a l / B u s i n e s s E n v i r o n m e n t
Application of this symbol on your equipment is confirmation that you must dispose of
this equipment in compliance with agreed national procedures.

In accordance with European legislation, end of life electrical and electronic equipment subject to
disposal must be managed within agreed procedures.
Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back
information.

206 Xerox® VersaLink® C7000 Color Printer

User Guide
 Recycling and Disposal

Co l l e c t i o n a n d D i s p o s a l o f E q u i p m e n t a n d B a t t e r i e s
These symbols on the products and/or accompanying documents mean that used
electrical and electronic products and batteries should not be mixed with general
household waste.
For proper treatment, recovery, and recycling of old products and used batteries, please
take them to applicable collection points, in accordance with your national legislation and
the Directive 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable
resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please
contact your local municipality, your waste disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with
national legislation.

Business Users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for
further information.

Disposal Outside of the European Union

These symbols are only valid in the European Union. If you wish to discard these items, please
contact your local authorities or dealer and ask for the correct method of disposal.

B a t t e r y Sy m b o l N o t e
This wheeled bin symbol may be used in combination with a chemical symbol. This
establishes compliance with the requirements set out by the Directive.

B a t t e r y Re m o v a l
Batteries should only be replaced by a manufacturer-approved service facility.

Xerox® VersaLink® C7000 Color Printer 207

User Guide
Recycling and Disposal

Other Countries
Please contact your local waste management authority to request disposal guidance.

208 Xerox® VersaLink® C7000 Color Printer

User Guide