10.4 Air Operations
10.4 Air Operations
Module: NG3S420
Aviation Legislation
EASA Part 66
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Disclaimer
The information contained within this document is for TRAINING USE ONLY.
These training notes should not be used for carrying out any work or procedure on
ANY aircraft. You must always use the correct aircraft maintenance manual or
equipment manufacturer’s handbook.
You should abide by the rules set out by your regulatory authority and as laid
down in the company policy where you are working. All reports, documentation,
etc., must be in compliance with your organization.
For Health and Safety, always follow the guidance laid down by the equipment
manufacturer, company policy, national safety policies and national governments.
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LEVEL 1
•A familiarisation with the principal elements of the subject.
Objectives:
• The applicant should be familiar with the basic elements of the subject.
• The applicant should be able to give a simple description of the whole subject, using common
words and examples.
• The applicant should be able to use typical terms.
LEVEL 2
• A general knowledge of the theoretical and practical aspects of the subject.
• An ability to apply that knowledge.
Objectives:
• The applicant should be able to understand the theoretical fundamentals of the subject.
• The applicant should be able to give a general description of the subject using, as appropriate,
typical examples.
• The applicant should be able to use mathematical formulae in conjunction with physical laws
describing the subject.
• The applicant should be able to read and understand sketches, drawings and schematics
describing the subject.
• The applicant should be able to apply his knowledge in a practical manner using detailed
procedures.
LEVEL 3
• A detailed knowledge of the theoretical and practical aspects of the subject.
• A capacity to combine and apply the separate elements of knowledge in a logical and
comprehensive manner.
Objectives:
• The applicant should know the theory of the subject and interrelationships with other subjects.
• The applicant should be able to give a detailed description of the subject using theoretical
fundamentals and specific examples.
• The applicant should understand and be able to use mathematical formulae related to the subject.
• The applicant should be able to read, understand and prepare sketches, simple drawings and
schematics describing the subject.
• The applicant should be able to apply his knowledge in a practical manner using manufacturer's
instructions.
• The applicant should be able to interpret results from various sources and measurements and
apply corrective action where appropriate.
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Contents Page
Operator's responsibilities 11
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List of Figs.
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Commission Regulation (EU) No 965/2012 (the so-called ‘Air Ops Regulation’) contains
provisions for the following types of air operations with aeroplanes and helicopters:
Commercial air transportation within Europe is now regulated by EASA through a series
of regulations that are legally binding in themselves, and have been adopted as the main
legislative instrument governing flight operations throughout Europe.
European law, unlike British law, does not use the term public transport. It uses the term
commercial air transport (CAT). This is defined as the carriage by air of passengers, mail
and/or cargo for remuneration and/or hire.
The main document regulating the aviation operation sector is known as OPS and is split
into four parts – depending on the type of aircraft concerned:
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IR-OPS covers all ‘Air Operations’ and has sub parts as follows:
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Before you apply for an AOC it is essential that you understand what type of AOC you
need.
"... prior to commencing commercial air operations, the operator shall apply for and
obtain an air operator certificate (AOC) issued by the competent authority." (IR-OPS
ORO.AOC.100 Application for an air operator certificate)
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An operator shall not operate an aeroplane for the purpose of commercial air
transportation otherwise than under, and in accordance with, the terms and conditions of
an Air Operator Certificate (AOC). (EU-OPS 1.175 (a))
IR-OPS ORO.AOC (EU-OPS 1.175) details the general rules for Air Operator Certification.
(e) Registration markings of the authorised aeroplane(s) except that operators may obtain
approval for a system to inform the Authority about the registration markings for
aeroplanes operated under its AOC;
The following paragraphs relate to EU-Ops-1, it states that an applicant for an AOC must:
The last bullet point above covers a large area and will encompass virtually every facet of
the organisation; from flight crew training and procedures to office staff responsibilities
and so on. Importantly, it also covers maintenance and anything that keeps the aircraft
airborne safely
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After application, the applicant will undergo significant evaluation from the NAA; in the
UK the CAA, who will look at all aspects of the business. They will be interested in:
The first and the most significant factor in safe operation is the management structure .
The applicant is required to demonstrate that the management structure is balanced and
focused on developing a ‘safe culture’
Key positions that must be filled by persons acceptable to the Authority are:
• Accountable Manager
• Flight Operation Manager
• Maintenance Manager, even if contracted out to a third party Part-145
organisation
• Crew Training Manager
• Ground Operations Manager
Operator's responsibilities
Operator's responsibilities, in particular regarding continuing airworthiness and
maintenance;
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An operator has a duty to ensure that all operations are conducted in accordance with
the requirements of OPS 1- Commission Regulation (EU) No 965/2012
Additionally, the operator is responsible for ensuring that all employees are made aware
that they shall comply with the laws, regulations and procedures of those states in which
operations are conducted and which are pertinent to the performance of their duties.
This requirement applies equally to flight crews and engineering staff.
An operator must ensure that all crew members can communicate in a common
language. The operator must also ensure that all personnel are able to understand the
language in which those parts of the operations manual that pertain to their duties and
responsibilities are written.
An operator shall establish, for each aeroplane, a minimum equipment list (MEL) approve
by the authority.
This shall be based upon, but be no less restrictive than, the relevant Master Minimum
Equipment List (MMEL) provided by the manufacturer and accepted by the authority.
MEL’s and MMEL’s will be covered in greater detail in a later chapter
An operator shall establish one quality system and delegate one quality manager to
monitor compliance with, and the adequacy of, procedures required to ensure safe
operational practices and airworthy aircraft.
The quality system must include a Quality Assurance Programme that contains
procedures designed to verify that all operations are being conducted in accordance with
all applicable requirements, standards and procedures.
The quality system and quality manager must be acceptable to, and approved by, the
authority
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Operator’s maintenance responsibility
An operator must ensure that the aeroplane is maintained in accordance with the
operator’s aeroplane maintenance programme.
This must contain details, including frequency, of all maintenance to be carried out. The
programme must include a reliability programme when the authority determines that
such a reliability programme is necessary.
4. The operator’s maintenance programme should contain a preface which will define
the maintenance programme contents, the inspection standards to be applied, permitted
variations to task frequencies and, where applicable, any procedure to escalate
established check/inspection intervals.
5. Where an operator wishes to use an aeroplane with the initial operator’s maintenance
programme based upon the Maintenance Review Board (MRB) report process, any
associated programme for the continuous surveillance of the reliability, or health
monitoring of the aeroplane, should be considered as part of the aeroplane maintenance
programme.
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6. Where an aeroplane type has been subjected to the MRB report process, an operator
should normally develop the initial operator’s maintenance programme based upon the
MRB report.
This does not prevent the approved operator’s aeroplane maintenance programme from
being developed in the light of service experience to beyond the MRB report
recommendations but will show the relationship to such recommendations.
9. Some maintenance programmes, not developed from the MRB report process, utilise
reliability programmes. Such reliability programmes should be considered as a part of the
approved maintenance programme.
Continuing Airworthiness = “All of the processes ensuring that, at any time in its
operating life, the aircraft complies with the airworthiness requirements in force
and is in a condition for safe operation”
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Timely response is required where airworthiness is affected, which means devising and
provisioning rectification action, and promulgating the necessary information to restore
safety levels.
Inspection methods and intervals, repair actions, modifications and timescales are all part
of Continuing Airworthiness, as are feedback to design/production and formal
airworthiness review (or Airworthiness Review Certificate, ARC).
When an aircraft type enters service for the first time with a new operator, that operator
must have a Maintenance Programme in existence and approved by his NAA before
operation. This will be based upon the manufacturer’s Maintenance Planning Document
(MPD) but will be tailored to suit the particular operator – this will be approved by the
local authority as an Approved Maintenance Programme (AMP) and Approved
Maintenance Schedule (AMS).
The organisation which will carry out the work - either the airline’s own maintenance
company or a contracted one – is normally termed a Maintenance, Repair and Overhaul
(MRO). In addition to being an approved Part 145 company, it will also need to add the
new aircraft type to its Approval. A Part 145 organisation has to meet specific
requirements particularly in its staffing, tooling, premises and capacity as already
mentioned with PART 145.
The maintenance programme must be produced for each aircraft type by the Operator
(AOC Holder) and subsequently approved by the NAA. For Commercial Air Transport
(CAT), Maintenance Programme is initially developed based on the Maintenance Review
Board Report (MRBR) and Maintenance Planning Document (MPD) (More on These later
PART 21 Initial Airworthiness).
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• Flight program i.e. schedule of the operator
• Maintenance program requirements – the approved maintenance schedule
• Routine work
• Component change
• Non routine work (deferred defects)
• Modifications and special inspections
The intervals of maintenance are parameters set within the Approved Maintenance
Schedule (AMS), which is in turn based on the Maintenance Planning Document (MPD).
These will be set according to different criteria, mostly depending on how well damage
can be detected and failure predicted;
Hard time
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Condition monitoring
The operator will use maintenance schedule to suit its own operations, based on either a
Block (Pyramid) system or Equalised (Progressive) system.
increases. Block (Pyramid) maintenance may suit long haul carriers and/or older aircraft
which can be scheduled for longer on the ground. Benefits include fixed preparation and
completion times, a reasonably low variability in workload and fixed content, planning
and control.
Disadvantages include the relatively large gaps between checks, and potential uneven
loading for staff and other resources. The aircraft may also be out of service for long
periods.
In the case of the Equalised (Progressive) system, checks are shorter and equal in size, but
are carried out more frequently. Sometimes these are referred to as E checks, but the
tasks are the same, but packaged differently. For example, D check work could be
‘equalised’ into C checks, e.g. C1, C2, C3, C4, which are progressively deeper inspections/
component replacements.
Equalised (Progressive) system may suit short haul, low cost carriers and/or newer
aircraft that do not want / need their aircraft to be out of service for long periods of time.
Many types of check are short enough to be carried out overnight when the aircraft is not
required.
Benefits include the equalisation of resources and the workload for Maintenance
personnel is more constant. Disadvantages include additional cost as work to access the
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aircraft may need to be repeated, and also the issue of “emergent work” that perhaps
cannot be quickly remedied on discovery.
The master minimum equipment list (MMEL) is a list established for a particular aircraft
type by the organisation responsible for the type design with the approval of the State of
Design which identifies items which individually may be unserviceable at the
commencement of a flight. Although production of an MMEL is not one of the conditions
for Type Certification or for the issue of a Certificate of Airworthiness (C of A) it is strongly
recommended that, for new aircraft types, the MMEL is prepared during the certification
process and is completed before entry into service.
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The MMEL is applicable to an aircraft type but does not take into account the operating
circumstances of individual operators of that type; therefore, it cannot in itself be
regarded as providing operational permission. In order to establish whether or not it is
acceptable to dispatch with particular equipment unserviceable, it will be necessary for
each operator to prepare and seek NAA agreement to their own MEL
• the aircraft can fly to the next line station where spares are available.
• the fault is to be rectified at the next return to base.
• further details are to be obtained from base.
• the aircraft can be flown without a commercial load and with certain restrictions
on the operation.
The operator shall include in the operations manual a minimum equipment list (MEL),
approved by the State of the Operator which will enable the pilot-in-command to
determine whether a flight may be commenced or continued from any intermediate stop
should any instrument, equipment or systems become inoperative. Where the State of
the Operator is not the State of Registry, the State of the Operator shall ensure that the
MEL does not affect the aeroplane’s compliance with the airworthiness requirements
applicable in the State of Registry.
An operator may not operate an aircraft which does not comply with the approved MEL,
except with the explicit permission of the Appropriate Regulatory Authority, usually
the NAA. Such permission will not be granted to allow the aircraft to operate outside
conditions set by the corresponding MMEL.
In any case, if multiple unserviceabilities exist, the MEL should be consulted for each
individual item to check if there are any incompatibilities for each of the associated
dispatch conditions.
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Due consideration is given to the duplication of equipment and the alternative methods
of operation. When assessing whether an aircraft can fly with an unserviceability or not,
it is the general rule that at any time, one further failure should not produce a hazardous
situation.
As an example, according to the Fokker 100 minimum equipment list; if BOTH of the
hydraulic quantity indicating systems are inoperative, the aircraft may depart, providing
the levels are checked first and the warning lights are serviceable.
Before dispatch, maintenance personnel must make every effort to correct all technical
defects as early as practicable and ensure that the aircraft is released fully serviceable, ie
the MMEL/MEL cannot be used just because of time constraints. Maintenance must
inform the flightcrew as soon as possible if it is impossible to rectify the inoperative item
prior to departure. Whenever maintenance release an aircraft for dispatch with items
inoperative, they must take the following actions:
• The aircraft tech log must contain a detailed description of the inoperative
items(s), any special advice to the flightcrew and information about corrective
action
• When they are accessible to the crew in flight, the control(s) and/or indicator(s)
related to inoperative unit(s) or component(s) must be clearly placarded Note: As
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The CDL is usually prepared by the aircraft manufacturer and is part of the Aircraft Flight
Manual (AFM).
• The effect of the missing part upon adjacent structure and systems must be
evaluated.
• The effect upon airplane performance must be measured.
• The combined effect upon the aircraft when more than one CDL item is present
must be determined (i.e. the effect of a combination of items missing).
Most items on the CDL are qualified during the initial certification of the airplane and CDL
test flights are scheduled into the test plan.
The CDL should not be confused with the MEL. While the MEL describes the limitations of
aircraft operation in case of a system being inoperative/having malfunctioned (e.g.
transponder failure), the CDL deals with situations where external parts of an aircraft are
missing/fallen off (e.g. fairings, aerodynamic seals or panels).
If a CDL for an aircraft type does not exist, then flying with external parts missing means
that the aircraft is not in its original certificated configuration, thus, it is not airworthy.
Regulations and supplementary information concerning the CDL are contained in EU-OPS.
An operator shall ensure that the following documents are carried on board the aircraft
on each flight:
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Manuals to be carried
In addition to the above documents, the following manuals are to be carried:
• Current parts of the operations manual, easily accessible by the crew during the
flight
• The current aeroplane flight manual
In addition to the above documents and manuals, an operator must ensure that the
following information and forms, relevant to the type and area of operation, are carried
on each flight:
The information above need not necessarily be presented in paper format but, whichever
medium is chosen, must be to an acceptable standard of accessibility, usability and
reliability
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The following documents must not fly with the aircraft and remain on the ground:
• Mass or weight limitations must be placed next to stowage for cargo and/or
baggage
• Emergency exits must be clearly identified and illuminated
• All curtains that divide the cabin into zones, for class or other reasons, must be
open during take-off and landing and a placard must be located next to these
indicating this
• Any stowage that will cause either injury or obstruction in the event of emergency
evacuation must be closed during take-off and landing and require placards
indicating that they should be closed during these times.
• The flight deck door must have a sign on it stating ‘Crew Only
• The location of internal hand held fire extinguishers must be clearly identified
• Placards and signs must be displayed in airports indicating dangerous goods not
be carried by passengers or in cargo areas
• All such placards must be made from materials approved for the purpose, ie
materials must not fade or be adversely affected by any chemicals they may come
into contact with.
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Certification Specification CS-25.811 states that all emergency markings must comply
with the following:
• All main passenger exits must be clearly identified and simple and precise
operating instructions must be displayed that must be visible from both internal
and external approaches
• The identification of emergency exits must be possible from a distance equivalent
to the aircraft’s cabin width of the cabin
• Means must be provided for passengers to find their way out in dense smoke
called emergency lighting or floor proximity lighting
• Passenger exits must be clearly identified with a clear white sign with the red
lettering EXIT on it
• The location and operation of the door handle must be clearly displayed with an
arrow indicating the direction of rotation required to open the door
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