Title: Test Engineer - Manual

GROUP: QA
Exp: 1 to 2 years

YOUR ROLE:

The QA Analyst reports to a Senior Software Test Engineer/ Senior QA Analyst. He/She will be
responsible for conducting tests before product launches to ensure software runs smoothly and
meets client needs, while being cost-effective. He/She will review system requirements and
track quality assurance metrics. He/She will also design and implement tests and help in
debugging and corrective actions. Ultimately, he/she will monitor all stages of software
development to identify and resolve system malfunctions to meet quality standards.

MAIN RESPONSIBILITIES / DUTIES

● Reviews requirements, specifications, and technical design documents to provide timely

and meaningful feedback.
● Creates detailed, comprehensive, and well-structured test plans and test cases.
● Performs and takes ownership of the testing activities.
● Designs, develops, and executes automation scripts using defined tools.
● Identifies, records, documents thoroughly and tracks bugs.
● Performs thorough regression testing when bugs are resolved.
● Liaises with internal teams (e.g. developers and product managers) to identify system
requirements.
● Monitors the process of fixing bugs and ensures the success of corrections.
● Investigates the causes of non-conforming software.
● Tracks quality assurance metrics like test execution progress, defect densities and open
defect counts.
● Stay up to date with new testing tools and test strategies
● Works on issues of limited to moderate scope.
● Receives predetermined work assignments that are subject to a moderate level of
control and review.
● Raise flags to Software Test Lead on needs and opportunities for improvement of
Quality practice.
● Follows RAPP Agile governance approaches - such as ticket descriptions, metrics,
dashboards and reporting.
● Collaborates with project management teams to ensure successful delivery of projects.
● Follows RAPP standards and supports the overall success of this group within the
organization.
● Follows process and documentation standards with the end goal of top-efficiency and
quality.
 ● Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports
findings to discipline leads.
● Ensures effective communication and promotes a sense of participation and
involvement.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

● Desirable: Bachelor's / Master’s degree in Computer Science, Information Systems,

Applied Computing, Software Engineering or related field

REQUIRED EXPERIENCE

● Good knowledge of information & communication technologies.

● Knowledge of SQL and scripting.

LANGUAGES

● Advanced English Proficiency (B2 reading, writing, and conversation).

SKILLS / COMPETENCIES

Communicates effectively: Developing and delivering multi-mode communications that

convey a clear understanding of the unique needs of different audiences.

● Attentively listens to others.

● Adjusts to fit the audience and the message.
● Provides timely and helpful information to others across the organization.
● Encourages the open expression of diverse ideas and opinions.

Tech savvy: Anticipating and adopting innovations in business-building digital and technology
applications.

● Anticipates the impact of emerging technologies and makes adjustments.

● Scans the environment for new technical skills, knowledge, or capabilities that can
benefit business or personal performance.
● Readily learns and adopts new technologies.
Self-development: Actively seeking new ways to grow and be challenged using both formal
and informal development channels. Forms teams with appropriate and diverse mix of styles,
perspectives, and experience.

● Shows personal commitment and takes action to continuously improve.

● Accepts assignments that broaden capabilities.
● Learns from new experiences, from others, and from structured learning.

SPECIFIC CERTIFICATIONS/SPECIALTIES/COURSEWORK

● Mastery of office productivity tools such as Excel, Word, Visio, and PowerPoint.

SUPERVISORY RESPONSIBILITIES

● NA

WORK ENVIRONMENT DEMANDS

● This job operates in a professional office environment. This role routinely uses standard
office equipment such as computers, smartphones, photocopiers, and filing cabinets.
● May be requested to work overtime and/ or to travel for special projects
● Extensive use of monitor, keyboard, mouse

—----------------------------------------------------------------------------------------------------------------------------
—----------------------------------------------------------------------------------------------------------------------------

Title: Test Engineer - Manual

GROUP: QA
Exp: 3 to 4 years

YOUR ROLE:

The QA Analyst reports to a Senior Software Test Engineer/ Senior QA Analyst. He/She will be
responsible for conducting tests before product launches to ensure software runs smoothly and
meets client needs, while being cost-effective. He/She will review system requirements and
track quality assurance metrics. He/She will also design and implement tests and help in
debugging and corrective actions. Ultimately, he/she will monitor all stages of software
development to identify and resolve system malfunctions to meet quality standards.
MAIN RESPONSIBILITIES / DUTIES

● Reviews requirements, specifications, and technical design documents to provide timely

and meaningful feedback.
● Creates detailed, comprehensive, and well-structured test plans and test cases.
● Performs and takes ownership of the testing activities.
● Designs, develops, and executes automation scripts using defined tools.
● Identifies, records, documents thoroughly and tracks bugs.
● Performs thorough regression testing when bugs are resolved.
● Liaises with internal teams (e.g. developers and product managers) to identify system
requirements.
● Monitors the process of fixing bugs and ensures the success of corrections.
● Investigates the causes of non-conforming software.
● Tracks quality assurance metrics like test execution progress, defect densities and open
defect counts.
● Stay up to date with new testing tools and test strategies
● Works on issues of limited to moderate scope.
● Receives predetermined work assignments that are subject to a moderate level of
control and review.
● Raise flags to Software Test Lead on needs and opportunities for improvement of
Quality practice.
● Follows RAPP Agile governance approaches - such as ticket descriptions, metrics,
dashboards and reporting.
● Collaborates with project management teams to ensure successful delivery of projects.
● Follows RAPP standards and supports the overall success of this group within the
organization.
● Follows process and documentation standards with the end goal of top-efficiency and
quality.
● Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports
findings to discipline leads.
● Ensures effective communication and promotes a sense of participation and
involvement.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

● Desirable: Bachelor's / Master’s degree in Computer Science, Information Systems,

Applied Computing, Software Engineering or related field
REQUIRED EXPERIENCE

● Good knowledge of information & communication technologies.

● Knowledge of SQL and scripting.

LANGUAGES

● Advanced English Proficiency (B2 reading, writing, and conversation).

SKILLS / COMPETENCIES

Communicates effectively: Developing and delivering multi-mode communications that

convey a clear understanding of the unique needs of different audiences.

● Attentively listens to others.

● Adjusts to fit the audience and the message.
● Provides timely and helpful information to others across the organization.
● Encourages the open expression of diverse ideas and opinions.

Tech savvy: Anticipating and adopting innovations in business-building digital and technology
applications.

● Anticipates the impact of emerging technologies and makes adjustments.

● Scans the environment for new technical skills, knowledge, or capabilities that can
benefit business or personal performance.
● Readily learns and adopts new technologies.

Self-development: Actively seeking new ways to grow and be challenged using both formal
and informal development channels. Forms teams with appropriate and diverse mix of styles,
perspectives, and experience.

● Shows personal commitment and takes action to continuously improve.

● Accepts assignments that broaden capabilities.
● Learns from new experiences, from others, and from structured learning.

SPECIFIC CERTIFICATIONS/SPECIALTIES/COURSEWORK
 ● Mastery of office productivity tools such as Excel, Word, Visio, and PowerPoint.

SUPERVISORY RESPONSIBILITIES

● NA

WORK ENVIRONMENT DEMANDS

● This job operates in a professional office environment. This role routinely uses standard
office equipment such as computers, smartphones, photocopiers, and filing cabinets.
● May be requested to work overtime and/ or to travel for special projects
● Extensive use of monitor, keyboard, mouse

—----------------------------------------------------------------------------------------------------------------------------
—----------------------------------------------------------------------------------------------------------------------------

Title: Test Engineer - Manual

Exp: 5 to 7 years
GROUP: QA

YOUR ROLE:

The QA Analyst reports to a Senior Software Test Engineer/ Senior QA Analyst. He/She will be
responsible for conducting tests before product launches to ensure software runs smoothly and
meets client needs, while being cost-effective. He/She will review system requirements and
track quality assurance metrics. He/She will also design and implement tests and help in
debugging and corrective actions. Ultimately, he/she will monitor all stages of software
development to identify and resolve system malfunctions to meet quality standards.

MAIN RESPONSIBILITIES / DUTIES

● Reviews requirements, specifications, and technical design documents to provide timely

and meaningful feedback.
● Creates detailed, comprehensive, and well-structured test plans and test cases.
● Performs and takes ownership of the testing activities.
● Designs, develops, and executes automation scripts using defined tools.
● Identifies, records, documents thoroughly and tracks bugs.
● Performs thorough regression testing when bugs are resolved.
 ● Liaises with internal teams (e.g. developers and product managers) to identify system
requirements.
● Monitors the process of fixing bugs and ensures the success of corrections.
● Investigates the causes of non-conforming software.
● Tracks quality assurance metrics like test execution progress, defect densities and open
defect counts.
● Stay up to date with new testing tools and test strategies
● Works on issues of limited to moderate scope.
● Receives predetermined work assignments that are subject to a moderate level of
control and review.
● Raise flags to Software Test Lead on needs and opportunities for improvement of
Quality practice.
● Follows RAPP Agile governance approaches - such as ticket descriptions, metrics,
dashboards and reporting.
● Collaborates with project management teams to ensure successful delivery of projects.
● Follows RAPP standards and supports the overall success of this group within the
organization.
● Follows process and documentation standards with the end goal of top-efficiency and
quality.
● Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports
findings to discipline leads.
● Ensures effective communication and promotes a sense of participation and
involvement.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

● Desirable: Bachelor's / Master’s degree in Computer Science, Information Systems,

Applied Computing, Software Engineering or related field

REQUIRED EXPERIENCE

● Good knowledge of information & communication technologies.

● Knowledge of SQL and scripting.

LANGUAGES

● Advanced English Proficiency (B2 reading, writing, and conversation).

SKILLS / COMPETENCIES

Communicates effectively: Developing and delivering multi-mode communications that

convey a clear understanding of the unique needs of different audiences.

● Attentively listens to others.

● Adjusts to fit the audience and the message.
● Provides timely and helpful information to others across the organization.
● Encourages the open expression of diverse ideas and opinions.

Tech savvy: Anticipating and adopting innovations in business-building digital and technology
applications.

● Anticipates the impact of emerging technologies and makes adjustments.

● Scans the environment for new technical skills, knowledge, or capabilities that can
benefit business or personal performance.
● Readily learns and adopts new technologies.

Self-development: Actively seeking new ways to grow and be challenged using both formal
and informal development channels. Forms teams with appropriate and diverse mix of styles,
perspectives, and experience.

● Shows personal commitment and takes action to continuously improve.

● Accepts assignments that broaden capabilities.
● Learns from new experiences, from others, and from structured learning.

SPECIFIC CERTIFICATIONS/SPECIALTIES/COURSEWORK

● Mastery of office productivity tools such as Excel, Word, Visio, and PowerPoint.

SUPERVISORY RESPONSIBILITIES

● NA

WORK ENVIRONMENT DEMANDS

● This job operates in a professional office environment. This role routinely uses standard
office equipment such as computers, smartphones, photocopiers, and filing cabinets.
● May be requested to work overtime and/ or to travel for special projects
● Extensive use of monitor, keyboard, mouse