USB Multimeter

SW Version 2.0

User's Guide
Notice
This User’s Guide is an integral part of the MagicMaX Universal. To ensure proper use of this product,
please read this User’s Guide carefully and keep it for future reference. Do not carry out any
adjustments or procedures other than those described in this User’s Guide. Any attempt to do so may
result in hazardous situations such as fire, explosion or electric shock to patient, operator or service
engineer.
MagicMaX Universal and its accessories must not be used for any other purpose than what is described
in the accompanying documentation (intended use). Violation will result in loss of warranty.
IBA Dosimetry GmbH does not accept liability for injury to personnel or damage to equipment that may
result from misuse of this equipment. Failure to observe the hazard notices contained in this User’s
Guide, or failure to observe local health and safety regulations.
IBA Dosimetry GmbH shall under no circumstances be liable for incidental or coincidental damage
arising from use of the equipment described in this document.
No part of the accompanying documentation may be translated or reproduced without written
permission of IBA Dosimetry GmbH, unless reproduction is carried out for the sole purpose of being
used by several people in the same department.
The user must treat the accompanying documentation like any other copyrighted material. If part of the
accompanying documentation is provided in electronic form, these files shall not be modified in any
way. IBA Dosimetry GmbH and its suppliers retain title and all ownership rights to the accompanying
documentation including those of translation into other languages, either in electronic or printed form.
Several key functions of the MagicMaX Universal and its associated components are protected by
international patents.
All brands, trademarks and trade names mentioned in this documentation are the property of the
applicable manufacturers and companies. IBA Dosimetry GmbH renounces all claims of possession to
rights in brands, trademarks and trade names mentioned in this documentation, which are not their
property.

IBA Dosimetry GmbH

Bahnhofstrasse 5
DE-90592 Schwarzenbruck
Germany
Phone: +49 9128 607-0
Fax: +49 9128 607-10
www.iba-dosimetry.com

Last update: 2013-10-21

© 2013 IBA Dosimetry GmbH, Schwarzenbruck
(Documentation ID: P-13-003-510-001 01)

MagicMaX Universal User's Guide | Notice | i

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ii| Notice | MagicMaX Universal User's Guide

Table of Contents

1. Introduction 1
1.1. Intended use 1
1.2. Non-intended use 1
1.3. General Description 1
1.4. Documentation 2
1.4.1. About this User’s Guide 2
1.4.2. Conventions 2
1.4.3. Intended User 3
1.5. Symbols 3
2. Health and Safety Information 5
2.1. General 5
2.2. Operator 5
2.3. Device label 5
2.4. Safety Precautions 5
2.4.1. Device Handling 6
2.4.2. Protection from Fluids 6
2.4.3. Use of Accessories 6
2.5. Environmental Requirements 6
2.6. Electromagnetic Compatibility (EMC) 7
2.7. Regulatory Requirements 10
3. System components 11
3.1. Parts overview 11
3.1.1. Basic Components 11
3.1.2. Optional accessories 11
3.2. MagicMaX Application Sets 11
4. Hardware Description 13
4.1. Device connection 13
4.2. MagicMaX Universal Basic Unit 13
4.3. MagicMaX Universal Detectors 14
4.3.1. Detectors for the single-detector channel 14
4.3.2. Detectors for the multi-detector channel 15
4.4. Detector holders 16
4.5. PC (optional) 16
4.6. Galvanic Isolator (optional) 16
5. Installation 17
5.1. Requirements 17
5.2. Computer Installation 17

MagicMaX Universal User's Guide | Table of Contents | iii

 6. Software Description 19
6.1. Topbar - Main Menu, device status, and settings 20
6.2. Measurement List panel 23
6.2.1. Exporting Results to Excel 24
6.2.2. Using Excel template 25
6.2.3. Creating Templates 26
6.3. Favorite Results View panel 27
6.4. Waveform panel 28
7. Applications 29
7.1. Program Starting up and Initialization 29
7.1.1. Measurements with Semiconductor Detectors 30
7.1.2. Measurement with Current Probe 30
7.1.3. Measurements with Ionization Chamber 32
7.1.4. Measurements with Illuminance Detector MM-LS 32
7.1.5. Usage of the detector holder 34
8. Calibration & Quality Assurance 35
9. Service 37
9.1. Warranty 37
9.1.1. Warranty, General 37
9.1.2. Warranty, Limitations 37
9.2. Maintenance of MagicMaX Universal 38
9.3. Cleaning and Disinfection 39
9.4. Troubleshooting 39
9.5. Disposal and Recycling 39
10. Technical Specifications 41
10.1. MagicMaX Universal Basic Unit 41
10.2. Environmental Conditions 42
10.3. XR Multidetector 42
10.4. XM Multidetector 44
10.5. RQM Detector 45
10.6. RQA Detector 47
10.7. DCT10-MM 50
10.8. Current Probe 52
10.9. Illuminance Detector MM-LS 52
11. Appendix – Tokens for Excel Templates 53
12. Index 55
13. Technical Support 57
13.1. Contact for Technical Support 57
13.2. Reporting Complaints 57
13.3. Returning Device for Repair 57

iv| Table of Contents | MagicMaX Universal User’s Guide

 1. Introduction
1.1. Intended use
The MagicMaX Universal is intended to be used to provide quality assurance for the measurement of
the beam of X-ray installations. It is also intended to be used to perform acceptance tests by servicing
and maintenance personnel or OEM users.

1.2. Non-intended use

The MagicMaX Universal is not intended to be used with patients.

1.3. General Description

The MagicMaX Universal multimeter is a PC based, USB powered automatic precision instrument that
measures and displays, simultaneously
■ DOSE, DOSE rate, and DOSE per pulse;
■ exposure time;
■ noninvasively practical peak voltage,
■ Total Filtration,
■ First Half Value layer.
The measurements are controlled and displayed by easy-to-use software.
The MagicMaX Universal has a compact design of sensors and electronics and is durable due to the
solid-state design without motors or moving parts.
A unique six channel electrometer ASIC inside the MagicMaX Universal multimeter converts the
radiation induced currents in detectors into electrical values. The data are collected by a microcontroller
and transmitted to the PC via a high speed USB interface in real time which allows long term wave form
recording at highest time resolution similar to high performance oscilloscopes.
Depending on application, the MagicMaX Universal uses the following detectors:
■ RQA - single detector for radiography, fluoroscopy, and dental applications
■ RQM - single detector for mammography
■ XR - multidetector for radiography and fluoroscopy applications
■ XM - multidetector for mammography
■ DCT10-MM Ionization chambers for CT
■ MagicMaX Current Probe - for invasive and non-invasive tube current measurement.
■ Illuminance Detector MM-LS
For detailed information about the detectors, please refer to Section 4.3 and 10.3 to 10.7.

MagicMaX Universal User’s Guide | Introduction | 1

1.4. Documentation
The documentation supplied with the MagicMaX Universal consists of this User's Guide and the factory
calibration certificates depending on the model and configuration.

1.4.1. About this User’s Guide

This User’s Guide describes safety information, functionalities and applications of MagicMaX Universal
measurement systems.
To ensure proper use of this product, please read this User’s Guide carefully and keep it for future
reference. Do not carry out any adjustment or procedure other than those described in the User’s
Guide. The attempt to do so may result in hazardous situation such as fire, explosion or electric shock
to the patient, operator or service engineer.
The operator must be trained in the proper operation of the product.

IM PO RT ANT N O T IC E
PICTURES AND SCREENSHOTS
All numbers and selections displayed in pictures and screenshots are only
examples and no recommendations for settings or entries.

1.4.2. Conventions
The functions of the device, dialog captions and dialog text are indicated with bold font.
Examples: Starting Time, Dose Rate.
Referrals to chapter and section headings in this User’s Guide are indicated by italic font.
Examples: Notice, Technical Specifications.
Green arrow ( ) bullets are used for a list of actions in a procedure; other lists use orange square (■)
bullets.
Throughout this user User’s Guide, hazardous situations or operations are identified by DANGER,
WARNING, CAUTION and NOTICE. They are indicated by specific signs and colors, described below:

Sign Meaning

DANGER indicates a hazardous situation, which, if not avoided, will result in

death or serious injury of the operator.

WARNING indicates a hazardous situation, which, if not avoided, could

result in death or serious injury of the operator.

CAUTION, used with a safety alert symbol, indicates a hazardous situation,

which, if not avoided, could result in minor or moderate injury of the operator.

CAUTION, without the safety alert symbol, used to address issues related to
possible hardware damage.

IMPORTANT NOTICE used to address operational issues not related to

personal injury or hardware damages.

2 | Introduction | MagicMaX Universal User’s Guide

1.4.3. Intended User
This User’s Guide is intended for personnel with the following expertise:

Area Expertise

Installation Experts
Start-up, operation, and shutdown Experts, trained personnel
Maintenance Experts
Troubleshooting Experts

1.5. Symbols
The following symbols are used in this User’s Guide or the device.

Consult the User's Guide before use.

SN Serial number

The device meets the essential requirements of Council EC Directive 93/42/EEC

0124 concerning medical devices.

Recycling

Separate collection of electrical and electronic devices in accordance with EC

Directive 2002/96/EC: Do not dispose of the device with normal domestic waste.
Keep separate from domestic waste and dispose in an environmentally safe way
in compliance with local regulations.

Interference may occur near equipment marked with this symbol.

Power rating, 5V DC 200 mA

Important! Observe the warnings and safety precautions given in the enclosed
documents.

MagicMaX Universal User’s Guide | Introduction | 3

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4 | Introduction | MagicMaX Universal User’s Guide

 2. Health and Safety Information
2.1. General
The purpose of this chapter is to identify the hazards associated with the equipment. This information is
presented by displaying all safety and rating labels, which are attached to the equipment, and by
providing instructions to avoid the associated hazards.

IM PO RT ANT N O T IC E
ALL PERSONNEL MUST READ THIS CHAPTER
All personnel must read this chapter and be fully aware of its contents before
commencing installation work, operating, or servicing the MagicMaX Universal.
If the MagicMaX Universal is used in a way not specified in this User’s Guide, the
protection provided by the equipment may be reduced.

2.2. Operator
The MagicMaX Universal should only be used by people who are
■ aware of and understand the limitations of the device as they relate to the measurement of radiation
output,
■ knowledgeable about safety procedures to be observed when working with radiation sources.

2.3. Device label

Below is an example label on the MagicMaX Universal. The explanations of the symbols are given in
Section 1.5.

2.4. Safety Precautions

IM PO RT ANT N O T IC E
LIABILITY
As the manufacturer, IBA Dosimetry GmbH will not be held responsible for the
safety features, reliability and performance of the system if:
 The system is used in a manner other than that specified in the User’s
Guide.
 Unauthorized personnel perform installation, upgrades, resetting or repairs.
 Components affecting product safety are not replaced with original IBA
Dosimetry GmbH spare parts.

MagicMaX Universal User’s Guide | Health and Safety Information | 5

 2.4.1. Device Handling
■ Before using the system, the operator must ensure that the MagicMaX Universal system and all
accessories are in proper working condition. The user must verify the general functionality, safety, and
condition of the unit, the cables and the detector(s).
■ Do not open any component of the MagicMaX Universal system in order to avoid contact with
hazardous high voltage.

C AUT IO N !
HIGH VOLTAGE INSIDE THE DEVICE
Be careful with high voltages. Danger of electrical shock!

2.4.2. Protection from Fluids

Do not allow fluids to enter the system either during normal operation or during cleaning. It may damage
the system or cause a system malfunction.

2.4.3. Use of Accessories

C AUT IO N !
ACCESSORIES AND SPARE PARTS
No accessories and spare parts other than those provided or approved by the
manufacturer must be used, otherwise operator safety, specified measuring
accuracy, and interference free operation cannot be guaranteed. Violation of this
prescription will result in loss of warranty.
IBA Dosimetry GmbH cannot be held liable for any damages resulting from the
use of accessories or consumables that are not provided or approved by the
manufacturer.

2.5. Environmental Requirements

The MagicMaX Universal should be stored in a clean and dry room. Protect it from mechanical and
thermal stress, dust and unnecessary moisture.
Working conditions
Temperature 15°C – 35°C
Pressure 800 hPa – 1060 hPa
Relative humidity < 80% (without condensation)

Storage and transportation conditions

Temperature 0°C – 60°C
Pressure 500 hPa – 1100 hPa
Relative humidity < 90% (without condensation)

6 | Health and Safety Information | MagicMaX Universal User’s Guide

 C AUT IO N
WET DEVICES
Do not use devices on which moisture (condensation) has developed because of
temperature changes unless they have completely dried.

2.6. Electromagnetic Compatibility (EMC)

Medical electrical devices demand special precautions regarding EMC (electromagnetic compatibility),
and need to be installed and put into service according to the information detailed below. Portable and
mobile radio frequency (RF) communication equipment can affect medical electrical equipment.

IM PO RT ANT N O T IC E
NO OTHER EQUIPMENT CLOSE TO THE OPERATING DEVICE
The equipment or system should not be used adjacent to or stacked with other
equipment. If adjacent or stacked use is necessary, the equipment or system
should be observed to verify normal operation in the configuration in which it will
be used.
The use of cables with the MagicMaX Universal other than those described in this document may result
in an increased emission or decreased immunity of the MagicMaX Universal.

Guidance and manufacturer’s declaration – electromagnetic emissions

(IEC 60601 EMC Inspection)

The MagicMaX Universal is intended for use in the electromagnetic environment specified below. The
customer or the user of the MagicMaX Universal should ensure that it is used in such an
environment.

Electromagnetic environment -
Emissions test Compliance
guidance

RF emissions Class B The MagicMaX Universal uses RF

IEC/CISPR 11 Group 1 energy only for its internal function.
Therefore, its RF emissions are very low
and are not likely to cause any
interference in nearby electronic
equipment.
Harmonic emissions Not applicable No connection to public mains network.
IEC 61000-3-2
Voltage fluctuations / flicker Not applicable No connection to public mains network.
emissions
IEC 61000-3-3

MagicMaX Universal User’s Guide | Health and Safety Information | 7

 Guidance and manufacturer’s declaration – electromagnetic immunity

The MagicMaX Universal is intended for use in the electromagnetic environment specified below. The
customer or the user of the MagicMaX Universal should ensure that it is used in such an
environment.

IEC 60601 Compliance Electromagnetic environment

Immunity test
test level level - guidance

Floors should be wood, concrete

Electrostatic discharge (ESD) ±6 kV contact ±6 kV or ceramic tile. If floors are
covered with synthetic material,
IEC 61000­4­2 ±8 kV air ±8 kV the relative humidity should be
at least 30%.
±2 kV for Power ±2 kV
Electrical fast transient / burst Supply lines Mains power quality should be
that of a typical commercial or
IEC 61000-4-4 ±1 kV for ±1 kV hospital environment.
input/output lines
±1 kV differential
Surge mode
Not
Only DC powered equipment.
applicable
IEC 61000­4­5 ±2 kV common
mode
<5 % U T
(>95 % dip in U T )
for 0,5 cycle

Voltage dips, short 40 % U T

interruptions and voltage (60 % dip in U T )
variations on Power Supply for 5 cycles
Not No connection to public mains
input lines
applicable network.
70 % U T
IEC 61000­4­11 (30 % dip in U T )
for 25 cycles

<5 % U T
(>95 % dip in U T )
for 5 sec
Power frequency magnetic fields
Power frequency (50/60 Hz)
should be at levels characteristic
magnetic field
3 A/m 3 A/m of a typical location in a typical
commercial or hospital
IEC 61000­4­8
environment.
Note: U T is the a.c. mains voltage prior to application of the test level.

8 | Health and Safety Information | MagicMaX Universal User’s Guide

 Guidance and manufacturer’s declaration – electromagnetic immunity

The MagicMaX Universal is intended for use in the electromagnetic environment specified below. The
customer or the user of the MagicMaX Universal should ensure that it is used in such an
environment.

IEC 60601 Compliance Electromagnetic environment -

Immunity test
test level level guidance
Portable and mobile RF
communications equipment should not
be used closer to any part of the
MagicMaX Universal, including cables,
than the recommended separation
distance calculated from the equation
applicable to the frequency of the
transmitter.

Conducted RF 3 V rms 10 V Recommended separation distance:

IEC 61000­4­6 150 kHz to d = 0.35 √ P
80 MHz d = 0.35 √ P 80 MHz to 800 MHz
d = 0.70 √ P 800 MHz to 2.5 GHz

Radiated RF 3 V/m 10 V/m Where P is the maximum output power

IEC 61000­4­3 80 MHz to rating of the transmitter in watts (W)
2.5 GHz according to the transmitter
manufacturer and d is the
recommended separation distance in
metres (m).

Field strengths from fixed RF

transmitters, as determined by an
a
electromagnetic site survey , should be
less than the compliance level in each
b
frequency range .

Interference may occur in the vicinity of

equipment marked with the following
symbol:

Note 1: At 80 MHz and 800 MHz, the higher frequency range applies.
Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is afflicted by absorption
and reflection from structures, objects and people

a
Field strengths from fixed transmitters, such as base stations from radio (cellular / cordless) telephone and land
mobile radios, amateur radio, AM, FM broadcast, and TV cannot be predicted theoretically with accuracy. To
assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be
considered. If the measured field strength in the location in which the MagicMaX Universal is used exceeds the
applicable RF compliance level above, the MagicMaX Universal should be observed to verify normal operation. If
abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the
MagicMaX Universal.
b
Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 10 V/m.

MagicMaX Universal User’s Guide | Health and Safety Information | 9

 Recommended separation distances between portable and mobile RF communications
equipment and the MagicMaX Universal

The MagicMaX Universal is intended for use in an electromagnetic environment in which radiated RF
disturbances are controlled. The customer or the user of the MagicMaX Universal can help prevent
electromagnetic interference by maintaining a minimum distance between portable and mobile RF
communications equipment (transmitters) and the MagicMaX Universal as recommended below,
according to the maximum output power of the communications equipment.

Rated maximum output Separation distance according to frequency of transmitter (m)

power of transmitter
150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.5 GHz
(W) d = 0.35 √ P d = 0.35 √ P d = 0.70 √ P

0.01 0.035 0.035 0.070

0.1 0.111 0.111 0.221
1 0.35 0.35 0.70
10 1.11 1.11 2.21
100 3.5 3.5 7.0

For transmitters rated at a maximum output power not listed above, the recommended separation
distance d in meters (m) can be estimated using the equation applicable to the frequency of the
transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to
the transmitter manufacturer.

Note 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is afflicted by
absorption and reflection from structures, objects and people.

2.7. Regulatory Requirements

The MagicMaX Universal fulfills the requirements of the Medical Device Directive 93/42/EEC. It is a
medical device class Im according to annex IX, classification rule 12.
The quality assurance system at IBA Dosimetry GmbH is certified according to EN ISO 13485.

0124

This device is manufactured by:

IBA Dosimetry GmbH
Bahnhofstrasse 5
DE-90592 Schwarzenbruck
Germany

10 | Health and Safety Information | MagicMaX Universal User’s Guide

 3. System components
3.1. Parts overview
This Section lists the parts for MagicMaX Universal measuring system. The product descriptions are
given in Chapter 4.

3.1.1. Basic Components

■ MagicMaX Universal, consisting of:
• MagicMaX Universal basic unit
• A USB stick (including MagicMaX software, drivers, user manual, etc.)
• USB cables, 1 m and 5 m
■ Multidetectors: XR (Radiography), XM (Mammography)
■ Solid State Detectors: RQA (Radiography), RQM (Mammography)
■ Ionization chamber for CT: DCT10-MM
■ MagicMaX Current Probe
■ Illuminance detector MM-LS

3.1.2. Optional accessories

■ EeePC
■ Galvanic Isolator
■ Universal holder
■ Test phantoms
A variety of test phantoms are available in IBA Dosimetry, please contact us (see Chapter 13 for the
address) for more information.

3.2. MagicMaX Application Sets

Tailored to specific applications, the MagicMaX Universal multimeter and different combinations of
accessories from IBA Dosimetry are delivered in convenient, easy-to-carry cases. These preconfigured
cases meet all standard QC requirements.
MagicMaX Full QA Kit
A complete set for Radiography and fluoroscopy QC
■ MagicMaX Universal, consisting of:
• MagicMaX Universal basic unit
• A USB stick containing MagicMaX software, drivers, user manual, etc.
• USB cables, 1.8 m and 5 m
■ Radiography multidetector XR including a detector holder
■ Mammography multidetector XM including a detector holder
■ CT chamber 10 cm (DCT10-MM)
■ MagicMaX Current Probe
■ Illuminance Detector MM-LS

MagicMaX Universal User’s Guide | System components | 11

■ 3 part PMMA CT phantom (head /body / pediatric)
■ Test Phantom Primus L
■ Primus L PMMA attenuator
■ PASMAM 1054 C phantom
■ Trolley case MM-CT
■ Carrying case MM-full QA (for Primus and PASMAM)

MagicMaX Rad/Flu Case

A complete set for Radiography and fluoroscopy QC
■ MagicMaX Universal, consisting of:
• MagicMaX Universal basic unit
• A USB stick (including MagicMaX software, drivers, user manual, etc.)
• USB cables, 1.8 m and 5 m
■ Radiography multidetector XR including a detector holder
■ MagicMaX Current Probe
■ Test Phantom Primus L
■ Illuminance Detector MM-LS
■ Primus L PMMA attenuator
■ Carrying case MM-R/F

MagicMaX CT Case
A complete set for CTDI measurements
■ MagicMaX Universal, consisting of:
• MagicMaX Universal basic unit
• A USB stick (including MagicMaX software, drivers, user manual, etc.)
• USB cables, 1.8 m and 5 m
■ Illuminance Detector MM-LS
■ 3 part PMMA CT phantom (head /body / pediatric)
■ CT chamber 10 cm (DCT10-MM)
■ Trolley case MM-CT

MagicMaX Mammo Case

A complete set for Mammography QC
■ MagicMaX Universal, consisting of:
• MagicMaX Universal basic unit
• A USB stick (including MagicMaX software, drivers, usermanual, etc.)
• USB cables, 1.8 m and 5 m
■ Mammography multidetector XM including a detector holder
■ MagicMaX Current probe
■ PASMAM 1054 C phantom
■ Illuminance Detector MM-LS
■ Carrying case

12 | System components | MagicMaX Universal User’s Guide

 4. Hardware Description
4.1. Device connection
The diagram below shows the connection of a MagicMaX Universal device in operation. The MagicMaX
software installed on a PC gives the settings and commands to the MagicMaX Universal for
measurements and processes the measured data and displays or export the results as Excel files.

RQA, RQM,

C1
Current probe, or
USB

MagicMaX
Illuminance detector

C2
software Galvaic
isolator*
XM, XR, or DCT10-
C1: Triax Lemo plug
C2: 7-pin Multi plug
MM

PC Basic unit Detectors

* The Galvaic isolator is needed only when Current probe is used and the PC is connected to mains power, See Section 4.6 for
details.

Diagram of the MagicMaX Universal measurement system

4.2. MagicMaX Universal Basic Unit

Multi plug
USB connector
Lemo plug

MagicMaX basic unit

The MagicMaX Universal basic unit has a channel for single detector and a channel for multi-detector.
The three connectors:
■ USB connector
It connects the basic unit to a PC through an IBA delivered USB cable.
■ Lemo plug
It connects the single detector channel to RQA, RQM, a MagicMaX Current Probe, or MM-LS.
■ Multi plug
It connects the multi-detector channel to a semiconductor multi-detector, XM or XR, or an ionization
chamber.

MagicMaX Universal User’s Guide | Hardware Description | 13

 4.3. MagicMaX Universal Detectors
4.3.1. Detectors for the single detector channel
■ Semiconductor single detectors that measure time, dose and dose rate.
RQA: for radiography beam qualities RQR3 to RQR10 and RQA3 to RQA10
RQM: for mammography beam qualities RQR-M1 to 4; RQA-M1 to 4

RQA RQM

The circled area is the reference points for DOSE calibration.

■ MagicMaX Current Probe: for invasive and noninvasive measurements of the X-ray tube currents.

2
7

3 4 5
1 6
8

1. Transformer jaws
Used for non-invasive measurements. Enclose the conductor with the jaws to measure DC/AC
current.

2. Transformer jaw lock

Press the lock to open the jaw.

3. On/off and measurements type selection switch

Turn the rotary switch to turn on and meanwhile select the desired measurement type (invasive or
noninvasive) or off.

4. Power-on LED
When the unit is turned on, this LED will be lighted green.

14 | Hardware Description | MagicMaX Universal User’s Guide

 5. Low Battery LED
When the battery voltage is lower than the required voltage, this LED will be lighted red while the
power-on LED will be off.

6. Inputs
For direct, invasive current measurement (X-Ray generator current measurement point).

7. Hand Strap
Put your hand through the loop of the hand strap to avoid accidental dropping the Current Probe.

8. Connection cable connecting the Current Probe to the Lemo plug of the MagicMaX Universal basic
unit.

■ Illuminance Detector MM-LS Front side

It is used to measure the intensity of the
surrounding light of a viewing box. The
measurement range is 1 to 10,000 lx.
See Section 7.1.4 for instructions
Shutter

Illuminance Detector MM-LS without cover

4.3.2. Detectors for the multidetector channel

■ Semiconductor multidetectors that measures Dose, Dose Rate, Time, PPV, kVp, HVL, and Total
filtration.
XM: for mammography quality
XR: for radiography

XR multidetector XM multidetector
The two circled areas are the reference points for DOSE and kV calibration, respectively.

The printed circle (s) on the semiconductor detectors indicates the active area of detectors. Make sure
that the X-ray beam covers the circled area during the measurements.

■ Ionization chamber DCT10-MM: for CT applications

DCT10-MM
The high voltage for the chamber is supplied through one of the 7 pins of the connector.

MagicMaX Universal User’s Guide | Hardware Description | 15

 IM PO RT ANT N O T IC E
DETECTOR CALIBRATION
Please note that a detector is calibrated to a basic unit of the MagicMaX
Universal. Make sure these two device are matching with each other before use,
especially if you have more than one detector and basic unit, or when you buy a
new detector for an old basic unit.

4.4. Detector holders

Detectors RQX, RQA, RQM, XR and XM can be fixed on a flat surface with detector holders. A holder
consists of two parts, suction cup unit and detector adapter. The detector adapter is available for RQX,
RQA, and RQM and for XR and XM due to the small difference in height of these two groups of
detectors.
Suction cup unit Detector adapter

A detector in its holder (top side) An EeePC laptop with a MagicMaX Universal connected

4.5. PC (optional)
Any PC fulfills the requirements listed in Section 5.1 can be used for the MagicMaX Universal.
An EeePC Asus laptop (see photo above) with installed software and required drivers can be
purchased together with MagicMaX Universal.

4.6. Galvanic Isolator (optional)

If the PC is connected to the mains power for invasive mode measurement with the Current probe, a
galvanic isolator must be used between the MagicMaX Universal basic unit and the PC: connect the PC
to the galvanic isolator and the galvanic isolator to the MagicMaX with two USB cables.
If the PC (laptop) uses its own batteries and is not connected to the mains power, the galvanic isolator
is not required.

16 | Hardware Description | MagicMaX Universal User’s Guide

 5. Installation
If a PC is purchased together with MagicMaX Universal, the required drivers and the MagicMaX
software are already installed. Skip the installation procedure descried in this chapter. For the users
who use their own PCs, please follow the installation instruction below.

5.1. Requirements
Computer operating system:
■ Operating system: Windows XP 32 bit SP 3, Windows Vista 32 and 64 bit, Windows 7 Professional 32
and 64 bit, Windows 8, 64 bit.
■ Pentium processor (or equivalent), minimum 1.6 GHz
■ 1 GB RAM.
■ 600 MB free hard disk space
■ DirectX 9.29.1973 or later
■ Internet Explorer version 6 or later
■ Microsoft .Net 4 Client Framework
■ Windows updates
■ Minimum one USB 2.0 port

Excel export requirements:

■ Excel 2003 SP 3, 2007 SP 2, 2010, or 2013 including all Microsoft Office updates

Webserver:
Browser compatibilities:
■ Internet Explorer 9
■ Firefox 8
■ iOS Safari 4 and 5
■ Android 2.2 and 3.x

5.2. Computer Installation

The computer installation of MagicMaX Universal includes installing the required drivers and the
MagicMaX software.

IM PO RT ANT N O T IC E
ADMINISTRATOR RIGHTS REQUIRED
For a successful installation and setup of the software, full administrator rights
are required.

MagicMaX Universal User’s Guide | Installation | 17

Insert the supplied Installation USB stick into an USB-slot.
Double click Setup.exe file in the MagicMaX x.x (e.g., 2.0) folder. The installation wizard opens:

Follow the instruction shown in the installation wizard to perform the installation.
After finishing the installation process successfully, the MagicMaX program icon appears on the
computer desktop.

18 | Installation | MagicMaX Universal User’s Guide

6. Software Description
To start the software, double-click the MagicMaX shortcut icon. If no detector is connected, the
MagicMaX software (MagicMaX) window appears as shown below:

Splitter Splitter

The MagicMaX window is divided into 4 main areas,

1: Top bar - containing main menu, device status, and settings
2: Measurement List pane - displaying all measurement results in a table;
3: Favorite View panel - displaying the results of a selected measurement;
4: Waveform panel - displaying the wave of a selected measurement.
Place the mouse on the splitter until the cursor changes to a double-arrow cursor, press and hold the
left button, then you can drag the splitter left and right or up and down to change the size of the panels.

MagicMaX Universal User’s Guide | Software Description | 19

6.1. Topbar - Main Menu, device status, and settings

1 2 3 4 5 6

1: Click this button to open the main menu:

Item Description
New Study Empty the current MagicMaX window.
Open Study Open a saved measurement session.
Import Study ... Append a saved measurement to the data in
the current window.
Save Study Save the current opened measurement in the
default folder.
Save Study As ... Save the current opened measurement in a
chosen folder.
Start Stream to Save the live-measured data to Excel in the
Excel way you defined in the Export to Excel dialog
(which is opened when clicking this command).
It will perform this action each time when a
measurement is done
Stop Stream to Click this command; the action of "Start
Excel Stream to Excel" will be canceled.
Toggle Dose Unit Switch the dose unit between Gray and
Roentgen.
Toggle Switch the Temperature unit between Celsius
Temperature Unit and Fahrenheit.
Information Display the version information of the software
firmware, and drivers, etc.
Close Application Exit the program. If the measurement is not
saved, a message will pop up and ask whether
you want to save the measurement before exit.

2: Click this button to connect and disconnect the detector to the software. Clicking this button
during the measurement stops the measurement.
3: Here the information regarding the device status is displayed:
Offline – no device connected to the MagicMaX software;
Connecting ... – establishing the communication between software and the device;
Initializing ... – setting up the detector settings;
Init Background Compensation ... – measuring the background signal for background
compensation;

20| Software Description | MagicMaX Universal User’s Guide

 IM PO RT ANT N O T IC E
DO NOT MOVE THE MAGICMAX SYSTEM DURING BACKGROUND
COMPENSATION AND MEASUREMENTS
During the background compensation and x-ray measurements, do not move the
MagicMaX System including Basic Unit, detector, and cables.
Ready – the system is ready for measurements.

4: Displaying which multidetector is connected to the 7-pin channel. If it is an XM detector

connected, click the drop-down icon to open the list, you can choose the Anode/Filter
combination for XM.

5: Displaying which detector which is connected the Triax channel.

The white dot in 4/5 (e.g., the XR channel in the example above) indicates that the sensor is set as
trigger channel.

6: Click this button to open the Sensor Setup dialog.

The Sensor Setup dialog

Multi Plug group – settings for the detector

connected to the 7-pin connector.

MagicMaX Universal User’s Guide | Software Description | 21

Note: If the DCT10-MM chamber is used, depending on the usage, for dose measurement or Dose
Length Product (DLP) measurement, the name of chamber in the Sensor Setup dialog is Dose
DCT10-MM or DLP DCT10-MM.
If an ionization chamber is selected, the air density correction field is visible:

Use custom correction – if unchecked: the standard condition, temperature of 20°C and air pressure
of 1013 hPa, will be used for the correction; if checked: the user entered temperature and pressure will
be used. The valid range for temperature is 10 °C to 70 °C and 300 hPa to 1200 hPa for air pressure.
Note that you can select the temperature unit in the main menu, Toggle Temperature Unit.
Once the settings for air density correction are defined, all measurements in this session will be
corrected for the air density of the ion chamber sensor. Air density correction affects all ion chamber
dose and dose rate related measurement results as well as the ion chamber dose rate wave. The
correction cannot be undone. Changing the air density settings will be applied to the measurements that
come after and will not affect previously performed measurements.
Lemo Plug group - settings for detector connected to the triax connector.
Calibration - choices of calibration according to the beam quality. For example, if Auto Cal. is selected,
the software calculates automatically the calibration factor for the used beam quality.
Tube - choices of the anode-filter combinations of the x-ray device for mammography application. For
other applications, Standard is selected by default.
Sensor is Trigger - if selected, the signal from this detector is (also) used for triggering. If only one
detector is used, it is automatically selected for triggering. The Current probe cannot be used as a
trigger.

22| Software Description | MagicMaX Universal User’s Guide

6.2. Measurement List panel
The Measurement List panel displays all measurement results.

2 3 4 5 6

1: All measured results.

The measured parameters are depended on the selected application in the Matrix Value
Subset drop-down list (see 6.3 for details). The user-entered temperature and air pressure
values for the air density correction in the Sensor Setup dialogue are also listed as the last two
columns.

2: The Delete Selected button

Click anywhere of a row to select a measurement (background becomes green), then click this
button to delete it.
The keyboard cursor-up or cursor-down key moves the selection up or down.

3: The Undo button

Click this button to undo the previous delete action.

4: The Copy All button

Click this button to copy all results including user defined temperature and pressure (if
available) to the clipboard.

5: The Export to Excel button

Click this button, the Export to Excel dialog opens.

6: The Maximize/Reset button

Click this button to maximize this panel to the full window; Click it again to return to the original
size.

MagicMaX Universal User’s Guide | Software Description | 23

 6.2.1. Exporting Results to Excel
Click the Export to Excel button in the Measurement List View panel and the Export to Excel dialog
opens.

■ Select Create a new file, and then click OK. The Excel window containing the contents in the current
Table View in MagicMaX will open. An example is shown below:

You can save it with a desired name at the chosen location.

■ Select Append to a new file, and then click OK, browse and select a saved Excel file, click Open. By
clicking OK, the Excel window opens, containing the contents of the selected Excel file followed by the
results in Table View in the MagicMaX window.

IM PO RT ANT N O T IC E
ONLY APPEND THE DATA SETS FROM THE SAME APPLICATION
TOGETHER
Please ensure that the data sets appended together are from the same
application.

24| Software Description | MagicMaX Universal User’s Guide

■ Click Open the Template Folder in Explorer … in the Export to Excel dialog, Windows Explorer
opens this template directory:
Local Disk (C) - Users - [User's folder] - AppData - Roaming - Microsoft - Windows -Templates -
MagicMaX,
where the MagicMaX templates is saved.

6.2.2. Using Excel template

Click the Export to Excel button in the Measurement List View panel and the Export to Excel dialog
opens.

Click on the name of the desired template ("Template for Mammo" in the example above) , and then
OK.
The Excel window will open and the measurement results will be written in to the selected template.

IM PO RT ANT N O T IC E
ENSURE THE TEMPLATE MATCHES THE EXPORTED DATASET
Please ensure that the template is for the same application as the exported
dataset, e.g., the units in the template should be the same as the measured units
of the exported dataset.

MagicMaX Universal User’s Guide | Software Description | 25

6.2.3. Creating Templates
The MagicMaX recognizes where to export data by naming header cells with a specified name. The cell
name becomes a token that MagicMaX looks for to map values to columns. That is, MagicMaX writes
the corresponding measurement data into the column under the corresponding named cell. A token
consists of the sensor identifier and the value type identifiers.
Some examples of cell name in Excel:
• DigitizerDuration for (Exposure) Duration
• MultiDose for Multi-detector Dose
• MultiRate for Multi-detector Dose Rate
An easy way to generate a template is to use an Excel file exported from MagicMaX, delete the data,
modify it to your needs, and save it as an Excel template file.
Example:

Cell name token

Name of the parameter
Name of the sensor
Unit of the parameter

In Appendix, a list of tokens is provided. The tokens can be used as a cell name in an Excel template.
After defining the needed triples (only the cell names are mandatory) and formatting the template, save
it as an Excel template file (*.xltx). Make sure it is in the MagicMaX template folder,
Local Disk (C) - Users - [User's folder] - AppData - Roaming - Microsoft - Windows -Templates -
MagicMaX.

26| Software Description | MagicMaX Universal User’s Guide

6.3. Favorite Results View panel
This panel displays the selected measurement in the Measurement List panel in a comfortably larger
font size.

1: Click this button and select an application setup from the list in the Matrix Value Subset for the
Measurement List panel and Favorite View. Proceed with OK.

2: Click this button to maximize the Favorite View to the full window; Click this button again to
return to the original size.

MagicMaX Universal User’s Guide | Software Description | 27

6.4. Waveform panel
This panel displays the waveforms of kV, Dose Rate and mAs (if MagicMaX Current Probe is
connected) of the selected measurement in the Table View as a function of time. The mouse-over
function is available in this panel. The values of a data point where the mouse locates are displayed.

1
2
3
4

1: Zoom in - click this button to expand in the time dimension.

You can also use the mouse for magnifying: place the mouse at a desired location, press and
hold the left button. Drag the mouse to define an area, and release the button and the defined
area is expanded to the full panel.

2: Zoom out - click this button to reduce in the time dimension.

3: Reset - click this button to reset to the full wave.

4: Save - click this button to save the wave as a *.cvs file.

5: Maximize/reset - click this button to maximize the Waveform panel to the full window; Click this
button again to return to the original size.

28| Software Description | MagicMaX Universal User’s Guide

 7. Applications
C AUT IO N
DETECTOR CALIBRATION
Before a measurement, check the calibration certificate. The delector should be
calibrated together with the basic unit of the MagicMaX.

IM PO RT ANT N O T IC E
DO NOT MOVE THE MAGICMAX SYSTEM DURING BACKGROUND
COMPENSATION AND MEASUREMENTS
During the background compensation and measurements, do not move the
MagicMaX System including Basic Unit, detector, and cables.

7.1. Program Starting up and Initialization

IM PO RT ANT N O T IC E
AVOID INTERFERENCE OF OTHER PROGRAMS
In order to run the software smothly, we recommend to close any other programs
before starting the MagicMaX software.

1. Connect the detector(s) to the basic unit and the basic unit to the PC.

C AUT IO N
NO HOT PLUGGING
Do not connect or disconnect any MagicMaX Universal device when the
MagicMaX software is running. Please disconnect the software first.

2. Start the program by double-clicking the MagicMaX shortcut icon on the PC desktop or the MagicMaX
program in the Start menu.
“Connecting ... ” is displayed on the top bar, and the Sensor Setup dialog opens.
3. Select the settings in the Sensor Setup dialog according to the application (for details, see Section 6.1), and
then click OK to finish the process.

C AUT IO N
SELECT THE CORRECT DETECTOR & CALIBRATION IN THE SOFWARE
Make sure that, in the Sensor Setup dialog, the detector for the Sensor box and
the beam quality for the Calibration box in the Sensor Setup dialog are
correctly selected.

MagicMaX Universal User’s Guide | Applications | 29

 The Top bar in the MagicMaX window displays “Initializing ...” and “Init Background Compensation ...”
in sequence. It takes a few seconds. Finally when “Ready” appears, the system is ready for measurements.

C AUT IO N
DO NOT PLUG / UNPLUG THE MULTI-PLUG CONNECTOR
One pin of the multi plug carries high voltage. Do not plug/unplug this connector
when the MagicMaX software is running.
Danger of electrical shock.

7.1.1. Measurements with Semiconductor Detectors

Place the detector as close as possible to the center of the beam. Please make sure that the printed
circle(s) on the detector is fully covered by the X-ray field.
Start the MagicMaX software as described in Section 7.1
Deliver the beam

7.1.2. Measurement with Current Probe

1. Connect the Current Probe to the Lemo-plug and a multidetector to the multi-plug in the MagicMaX
Universal to trigger it.

IM PO RT ANT N O T IC E
RESTRICTED TRIGGER FUNCTION
The Current Probe cannot be used as a trigger, thus, the start of the
measurement will be triggered from a Multidetector.

30| Applications | MagicMaX Universal User’s Guide

2. Choose the method of measurement, i.e. Invasive or Noninvasive with the rotary switch in the current
probe.

3. Non-invasive measurement:
Press the lock to open the clamp. Put the clamp around the high voltage cable of the X-ray tube. The
arrow on the sticker inside the clamp shows the direction of the current flow (see photos above).
Please ensure that the arrow points to the current flow direction.

Invasive measurement:
Connect the invasive cables to the Invasive measurement connectors and the given bridges in the
generator.

W AR NI NG
INVASIVE MEASUREMENTS
Invasive measurements are only allowed for servicing or trained and certified
employees from the X-ray manufacturer.

MagicMaX Universal User’s Guide | Applications | 31

 IM PO RT ANT N O T IC E
DO NOT GROUND THE MAGICMAX SYSTEM WHILE USING THE INVASIVE
METHOD
Do not ground the MagicMAX System while using invasive method to prevent the
MagicMaX System to be contacted to ground. This can result in wrong results of
the measurement.
4. Place the Multidetector in the field of the beam.
5. Start the MagicMaX software as described in Section 7.1.
6. After choosing the Current Probe, the chosen method of measurement, start the exposure.

C AUT IO N
USING GALVANIC ISOLATOR
If the PC is connected to the mains power for Invasive mode measurement with
the Current Probe, a galvanic isolator must be used between the MagicMaX
basic unit and PC: connect the PC to the galvanic isolator and the galvanic
isolator to the MagicMax with two USB cables.

7.1.3. Measurements with Ionization Chamber

Place the chamber in a CT phantom
Start the MagicMaX software as described in Section 7.1
Deliver the beam.

There are three yellow markers on the chamber. The outer markers indicate the active length and the
middle one indicates the center of the active length. For dose measurement, the size of the beam
should cover the active length exactly.

Center of the active length

Active length

7.1.4. Measurements with Illuminance Detector MM-LS

The Illuminance detector MM-LS is used to measure intensity of the surrounding light of a viewing box.
Connect the Illuminance detector to the MaxgicMax basic unit
Start the MagicMaX software as described in Section 7.1.
Remove the cover.
Place the detector on the table, making sure no object blocks the front side of the detector.

32| Applications | MagicMaX Universal User’s Guide

 Front side

Cover

Shutter knob

Illuminance Detector MM-LS

Press the shutter knob to open the shutter. Turn it to 45° clockwise to lock it in the open-position. Step
back.
After the measement is done, turn the shutter knob 45° counter-clockwise to close the shutter. Put the
cover back when it is not in use.

MagicMaX Window for Illuminance measurement.

When the Illuminance Detector is connected, the Matrix Value Subset selects Illuminance
automatically.

MagicMaX Universal User’s Guide | Applications | 33

7.1.5. Usage of the detector holder
Detectors RQX, RQA, RQM, XR and XM can be fixed on a flat surface with detector holders. The
holder consists of two parts, suction cup unit and detector adapter.
Connection slot
Suction cup lever Detector slot Suction cup, suction released
Locking screw

Suction cup unit Detector adapter Suction cup unit,

(Top side) (Bottom side)

Insert the suction cup unit into the adapter connection slot. The top/bottom surface should be in the
same plane.
Partially unscrew the locking screw, and then insert the detector until the detector is completely inside
the detector slot. Then tighten the locking screw to fix the detector.

A detector in its holder

Release the lever (vertical position), place the holder on the desired surface with the suction cup
touching the surface, then while pressing the holder firmly, push the lever down (horizontal position).
Test tightness of the attachment by waggling the holder. Repeat the previous step if not tight enough.

C AUT IO N !
PINCH HAZARD
When you press down the lever of the suction cup, please do not place your
finger behind the lever. It may be jammed and injured.

C AUT IO N
SUCTION CUP LOSES GRIP OVER TIME
The vacuum between the cup and surface may weaken over time and cause the
holder with the detector to drop. After the measurement is done, please remove
the holder and store in a proper place. If the measurement takes a long time, test
the suction by waggling the holder from time to time. Re-attach the holder if it is
not tight enough.

34| Applications | MagicMaX Universal User’s Guide

8. Calibration & Quality Assurance
QA tests should be carried out on a regular basis in order to verify the general functionality, safety and
duly condition of the basic unit, the detector(s) and all accessories.
Suggested timetable for QA tests:
Type of test Frequency Parameter
tolerance/action

Recalibration Every 2 years ±5%

Conditions of the MagicMaX Universal Before every measurement Replace if damaged

system including all cables, detectors,
etc.

IM PO RT ANT N O T IC E
OBSERVE REGULATIONS
The mentioned quality assurance tests are recommendations only. International
standards and national laws must be observed.

The label attached on the device indicates the date when the next calibration is due.

However, please ensure that all local regulations and laws applicable to the use of MagicMaX Universal
in your country are complied. For example, if the MagicMaX Universal is used in Germany, the German
Medical Product Law applies.

MagicMaX Universal User's Guide | Calibration & Quality Assurance | 35

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36| Calibration & Quality Assurance | MagicMaX Universal User's Guide

9. Service
9.1. Warranty
9.1.1. Warranty, General
IBA Dosimetry GmbH guarantees the MagicMaX Universal system and the associated accessories to
be immaculate during the 12 months of warranty. In case of defects, IBA Dosimetry GmbH will decide
whether to repair or to exchange the system.
The following information must be attached in order to claim for warranty:
Error description
Date of purchase
The model number of the device
The serial number of the device
The costs for packing and shipping the goods back to the manufacturer are at the owner’s expenses
unless otherwise agreed upon in writing prior to shipment.
Any damages caused during the shipment of the returned goods are at the owner’s expenses. On
receipt of the goods, the manufacturer will carry out an inspection to confirm if the problem is covered
by warranty conditions. If the case is not covered, the owner will receive a quote for repair.
The terms of this warranty do not affect the owner’s statutory rights under applicable national or local
legislation or claims against a local supplier arising from a sale or purchase contract. Claims of this
nature should be addressed to the supplier.
Enhancements, modifications or repairs may only be done by IBA Dosimetry GmbH or by trained
personnel with sufficient knowledge and skill who are authorized by IBA Dosimetry GmbH.
IBA Dosimetry GmbH is not liable for damages caused from the use or operation, which is not approved
by the manufacturer and not described in this User’s Guide.

9.1.2. Warranty, Limitations

The warranty does not cover the following:
Periodic checks, calibrations or preventive maintenance;
Defects, which result from modifications without the manufacturer's written approval;
Damage resulting from normal wear;
Damage resulting from improper use or handling including, but not limited to, the dropping or the
incorrect installing of the product;
Accidents, damages or disasters, which are beyond the manufacturers control including, but not limited
to lightning, fire, public disturbances and improper ventilation;
Damages caused by the transportation of the system.

IM PO RT ANT N O T IC E
RESPONSIBILITY
It is the user’s responsibility to follow the guidance given in this User’s Guide and
to use established professional practice to ensure the product is in usable
condition and is being used correctly.

MagicMaX Universal User’s Guide | Service | 37

9.2. Maintenance of MagicMaX Universal
The MagicMaX Universal is designed to give long and reliable service and does not require special
maintenance. Except for the battery used in the Current Probe, the MagicMaX Universal has no
serviceable parts which are replaceable for the user.
Defect parts
If a component becomes defective, it should be replaced by authorized and qualified service engineers.
Do not try to repair it.
Battery change
When the Low Battery LED lights on the MagicMaX Current probe, replace both batteries with new
batteries.

MagicMaX Current probe (face down)

Procedure:
Switch off and disconect the Current Probe
Remove the test leads from the clamp meter.
Remove the screw of the battery compartment (1), and open the battery cover (2)
Take out the battery compartment.
Replace the old batteries with two new 1.5V AA batteries.
Place the battery compartment back, secure the screw, and close the cover.

38| Service | MagicMaX Universal User’s Guide

 9.3. Cleaning and Disinfection
The external parts of the MagicMaX Universal should be carefully cleaned with a soft, dry, dust free
cloth. Switch OFF the system and disconnect the line voltage prior to cleaning.If necessary, you can
clean the device using a soft, dust free cloth that has been immersed in a small quantity of pure alcohol.
Make sure no fluids seep into the device.
Under no circumstances should chemical cleaning agents be used. Never spray the system with
cleaning solutions or disinfectant sprays. Sprays could cause damage to electrical parts or create a
flammable air / vapor mixture.

9.4. Troubleshooting
Generally, the MagicMaX Universal has been designed to have a long reliable life. If a problem is
noticed with a measuring system, it may not just be caused by the detector assembly, but also by the
display, processor, Power Supply or interconnecting cables.
There are three classes of error indications:
■ Usually, class one can be corrected by the user since the error is caused by the wrong operation or
handling of the device.
■ Errors of class two are errors in the system, the software, or the module. A restart or re-connection may
be necessary to correct the problem. If the problem does not disappear, you need to contact the
manufacturer.
■ If an error of class three appears, a restart may solve the problem. Usually, your support/supplier has to
be contacted to fix it.

9.5. Disposal and Recycling

This measuring device and its components contain electronic modules, liquid crystal displays, and
Batteries.

RE CY C L I NG
None of the parts mentioned above may be disposed by the general house or
hospital waste disposal system. Please observe all local regulations governing
the disposal of your system. The end-user is responsible for complying with all
local regulations regarding the removal of the product from service. To avoid
environmental damage and/or injury and if you have no facility to convert the
device to electronic waste at the end of its life cycle, please return it to IBA
Dosimetry GmbH. We will ensure that it is recycled correctly.

To comply with legal requirements concerning the environmental compatibility of our products
(protection of natural resources, avoidance of waste), we endeavor to reuse components and to return
them to the production cycle. We guarantee the functioning, quality and life of these components by
taking extensive quality assurance measures, just as for factory-new components.
The MagicMaX Universal system contains materials which can be detrimental to the environment.
Therefore, the proper disposal of the MagicMaX Universal system according to the regulations of
national law and in view of protecting the environment must be ensured. This is guaranteed by returning
the MagicMaX Universal system to the manufacturer.

MagicMaX Universal User’s Guide | Service | 39

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40| Service | MagicMaX Universal User’s Guide

10. Technical Specifications
10.1. MagicMaX Universal Basic Unit
Item Characteristic

LEMO triaxial male (NIM-CAMAC) and 7 pin

External input connector
connector
Interface type USB 2.0, full speed compatible
• Max. data rate • 12 Mbit/s
• Max. USB load • 2 Unit Loads (200mA)
• USB connector type • USB Mini-B
• USB cable type • USB 2.0 compliant (t delay < 5.2 ns/m)
• Max. USB cable length • 5 m (16.4 ft)
Leakage current < 0.1 pA
Max. input current < -3 µA
Power Supply Powered through USB connection
Resolution Approx. 0.1 pC
Size (L x W x H) Approx. 100 mm x 30 mm x 20 mm (3.9” x 1.2” x
0.8”)
Startup time 10 s
Out voltage range Up to 400 V
Wave Form Single-phase to high frequency
• Recording time resolution • 0.1 ms (depending on PC performance)
• Max. recording time • 300 s (depending on PC memory space)
Weight Approx. 75 g (0.17 lbs)

C AUT IO N
MAXIMUM DOSE SURFACE PRODUCT RATE
²
The maximum dose surface product rate of 3000.00 µGym /s must not be
exceeded.

MagicMaX Universal User’s Guide | Technical Specifications | 41

10.2. Environmental Conditions
Working conditions
Temperature 15°C – 35°C
Pressure 800 hPa – 1060 hPa
Relative humidity < 80% (without condensation)

Storage and transportation conditions

Temperature -20°C – 60°C
Pressure 500 hPa – 1100 hPa
Relative humidity < 90% (without condensation)

10.3. XR Multidetector
Item Characteristic
Type of detector Silicon photodiode (PIN)
Measurement principle Ionization current in silicon semiconductor
Measurement values kV p , PPV , HVL, Dose, Dose Rate, Dose per Pulse,
Exposure Time, and Wave Form
kV p indicated value PPV (IEC 61676 compliant)
• Range • 40 – 160 kV
Radiography
• Accuracy • < ± 2 % or 0.7 kV
and
• Total filtration range • 2 – 22 mm (0.08” – 0.87”)
fluoroscopy
• Sensitivity • 3 mm (0.11”) Al, 50 kV, 1 mA @ 50 cm (19.7”)
• Range • 75 – 160 kV
• Accuracy • < ± 2 % or 0.7 kV
CT
• Total filtration range • 2 – 22 mm (0.08” – 0.87”)
• Sensitivity • 6 mm (0.24”) Al, 90 kV, 0.5 mA @ 50 cm (19.7”)

42| Technical Specifications | MagicMaX Universal User’s Guide

Detectors used for radiography and fluoroscopy:
Item Characteristic
Dose Accuracy <±5%
Range 600 nGy – 3 Gy
68.2 µR – 340.9 R
Energy dependence Auto corrected for 2 mm to 22 mm (0.08” – 0.86”)
total filtration for dose rates above 200 µGy/s
Dose Rate Accuracy <±5%
Range 90 nGy/s – 160 mGy/s
10.2 µR/s – 18.18 R/s
Energy dependence Auto corrected for 2 mm to 22 mm (0.08” – 0.86”)
total filtration for dose rates above 200 µGy/s
Dose per Pulse Accuracy <±5%
Range 600 nGy/pulse – 3 Gy/pulse
68.2 µR/pulse – 340.9 R/pulse
Energy dependence Auto corrected for 2 mm to 22 mm (0.08” – 0.86”)
total filtration for dose rates above 200 µGy/s
Pulse rate 1 – 1000 pulse/s (at highest sampling rate)
Pulse length 1.0 ms – 300 s

Time:

Item Characteristic
Accuracy 1 % or 0.2 ms
± 1 pulse
Range 2 ms – 300 s
6
1 – 0.3x10 pulse

HVL for radiography, fluoroscopy, and CT:

Item Characteristic

Accuracy ± 10 % or ± 0.2 mm (0.008”) Al

Range 1.3 mm – 10 mm

MagicMaX Universal User’s Guide | Technical Specifications | 43

 Wave Form:

Item Characteristic

Displayed Wave Form kV p , internal & external dose rate

3 4
Sampling rate 10 - 10 samples per second

Max. recording time 300 s (depending on PC memory space)

Time resolution 0.1 ms

Reference conditions:
12° Tungsten anode

Reference point:
Circled 1 cm diameter area, Dose and kV separated, midline – 4.8 mm from top surface.

10.4. XM Multidetector
Item Characteristic

Type of detector Silicon photodiode (PIN)

Measurement principle Ionization current in silicon semiconductor

Measurement values kV p , Total Filtration, HVL, Dose, Dose Rate, Exposure Time and
Wave Form

kV p indicated value PPV (IEC 61676 compliant)

Accuracy ± 0.7 kV or ± 2 %

Total HVL [mm Al] Time

Anode/Filter kV Dose Dose Rate
Tube Filtration ±10% or ±1% or
Combination ±2% or 0.7kV ±5% ±5%
[µm] 0.05mm 0.2 ms

Mo/Mo General 22 - 49 20 - 40 0.18 - 0.48

Mo/Rh General 22 - 49 20 - 40 0.20 - 0.54
Mo/Mo GE 22 - 48 20 - 40 0.18 - 0.48 600 nGy 90 nGy/s 2 ms
Mo/Rh GE 22 - 48 20 - 40 0.20 - 0.54 - - -
3 Gy 160 mGy/s 300 s
Rh/Rh GE 25 - 48 20 - 60 0.30 - 0.72
W/ Ag General 21 - 38 20 - 80 0.18 - 0.77
W/ Rh General 21 - 38 20 - 75 0.18 - 0.67

44| Technical Specifications | MagicMaX Universal User’s Guide

Reference conditions:
2.2 mm PMMA compression paddle in beam for all measurements (kVp, dose, HVL).
All beams calibrated with large focal spots.

Reference point:
Circled 1 cm diameter area, Dose and kV separated, midline – 4.8 mm from top surface.

10.5. RQM Detector

Item Characteristic
Type of detector Silicon photodiode (PIN)
Measurement principle Ionization current in silicon semiconductor
Detector patch cord Triaxial plug, type Lemosa, size 0
Nominal measuring range for diagnostic 25 – 35 kV tube voltage in the unattenuated useful beam
beam qualities (RQR-M1 – RQR-M4 and RQA-M1 – RQA-M4)
Calibration factor 0.12 mGy/nC (28 kV, 30 µmMo)
Response 8.3 nC/mGy (28 kV, 30 µmMo)
Dose measuring area 500 nGy – 9999 mGy
Dose rate range 1.5 µGy/s – 300 mGy/s
Measurement uncertainty < 5%
(at a minimum dose rate of 1.5 µGy/s)
Weight 85 g / 0.19 lbs
Size 45 mm x 20 mm x 8 mm
1.8” x 0.8” x 0.3”
Detector cable length 200 cm (6.5 ft)
Max. cable length 10 m (32.8 ft)
Calibration reference point 28 kV, 30 µm Mo, 0.5 m (1.64 ft) distance (RQR-M2)
Direction of incidence Vertically to the detector surface
Reference point Round marking
Backscatter None, since its shielded from the back

MagicMaX Universal User’s Guide | Technical Specifications | 45

 Beam quality Voltage [kV] 1.HVL [mm Al] Filtration [µmMo] kQ

RQR-M1 25 0.28 30 1.006

RQR-M2 28 0.31 30 1.000

RQR-M3 30 0.33 30 0.995

RQR-M4 35 0.36 30 0.985

RQA-M1 25 0.56 30 + 2 mm Al 0.961

RQA-M2 28 0.60 30 + 2 mm Al 0.996

RQA-M3 30 0.62 30 + 2 mm Al 0.979

RQA-M4 35 0.68 30 + 2 mm Al 0.983

kQ

RQM beam quality

Graph of correction factor, kQ, vs. RQM beam quality

46| Technical Specifications | MagicMaX Universal User’s Guide

10.6. RQA Detector
Item Characteristic
Type of detector Silicon photodiode (PIN)
Measurement principle Ionization current in silicon semiconductor
Detector patch cord Triaxial plug, type Lemosa, size 0
Nominal measuring range for 50 – 150 kV tube voltage in the unattenuated used beam (RQR 3
diagnostic beam qualities – RQR 10, acc. DIN EN 61267)

50 – 150 kV tube voltage in the attenuated used beam (RQA 3 –

RQA 10, acc. DIN EN 61267)
Calibration factor 0.0188 mGy/nC (70 kV, 2.5 mm Al)
0.0174 mGy/nC (70 kV, 25 mm Al)
Response 53.2 nC/mGy (70 kV, 2.5 mm Al)
57.5 nC/mGy (70 kV, 25 mm Al)
Dose measuring area 600 nGy – 3 Gy
Dose rate range 90 nGy/s – 160 mGy/s
Measurement uncertainty < 5%
(at a minimum dose rate of 90 nGy/s)
Weight 85 g / 0.19 lbs
Size 45 mm x 20 mm x 8 mm
1.8” x 0.8” x 0.3”
Detector cable length 200 cm (6.5 ft)
Max. cable length 10 m (32.8 ft)
Calibration reference point 70 kV, 2.5 mm (0.1”) Al, 1 m (3.28 ft) distance (RQR 5) and/or
70 kV, 25 mm (1”) Al, 1 m (3.28 ft) distance (RQA 5)
Direction of incidence Vertically to the detector surface
Reference point Circled area on the detector
Backscatter None, since its shielded from the back

MagicMaX Universal User’s Guide | Technical Specifications | 47

 Beam quality Voltage [kV] 1.HVL [mm Al] Filtration [mm Al] kQ

RQR 3 50 1.8 2.5 1.015

RQR 4 60 2.0 2.5 1.008

RQR 5 70 2.5 2.5 1.000

RQR 6 80 2.9 2.5 0.992

RQR 7 90 3.3 2.5 0.986

RQR 8 100 3.7 2.5 0.982

RQR 9 120 4.5 2.5 0.979

RQR 10 150 5.7 2.5 0.987

kQ

RQR beam quality

Graph of correction factor, kQ, vs. RQR beam quality for detector RQA

48| Technical Specifications | MagicMaX Universal User’s Guide

Beam quality Voltage [kV] 1.HVL [mm Al] Filtration [mm Al] kQ

RQA 3 50 3.8 2.5 + 10 1.016

RQA 4 60 5.4 2.5 + 16 1.016

RQA 5 70 6.8 2.5 + 21 1.000

RQA 6 80 8.2 2.5 + 26 0.975

RQA 7 90 9.2 2.5 + 30 0.962

RQA 8 100 10.1 2.5 + 34 0.957

RQA 9 120 11.6 2.5 + 40 0.964

RQA 10 150 12.8 2.5 + 45 1.011

kQ

RQA beam quality

Graph of correction factor, kQ, vs. RQA beam quality for detector RQA

MagicMaX Universal User’s Guide | Technical Specifications | 49

10.7. DCT10-MM

DCT10-MM is the ionization chamber for measurements on CT scanners.

Features:
Air ionization chamber.
Homogeneous sensitivity over the entire active length of the chamber.
Provided with protective shielding (guarded).
Delivered with an individual calibration document.
Material:
External electrode carbon fiber reinforced epoxy (CFRP)
Inner electrode carbon fiber reinforced epoxy (CFRP)
Connector 7-pin multi plug connector
Cable 2 m flexible, low noise
Size
active volume 4.9 cm³
Total active length 100 mm
Inner diameter of the external electrode 8.0 mm
Diameter of the inner electrode 1.0 mm
Operating data:
-15
Leakage current < ± 4 x10 A
Measuring range for CT beam quality 100 kV - 150 kV (RQR 8 - RQR 10)
Calibration factor (typical) ND, K = 72 mGy cm / nC
(120 kV / 4.5 mm Al HVL)
Sensitivity 14.20 nC/Gycm
Dose measuring range 0.01 mGy – 15 Gy
Dose rate measuring range 0.10 mGy/s - 0.05 Gy/s
Dose length measuring range 0.1 mGycm - 150 Gycm
Dose rate length measuring range 1.0 mGycm/s - 0.5 Gycm/s
Uncertainty <5%
Calibration reference 120 kV, 2.5 mm Al; 1 m (RQR 9); in the chamber
axis at the center of the cavity volume
Beam incidence direction The central beam axis is perpendicular to the
chamber axis.

50| Technical Specifications | MagicMaX Universal User’s Guide

Typical correction factors:

Beam Quality Voltage [kV] 1. HWD [mm Al] Filtering [mm Al] KQ

RQR 8 100 3,7 2,5 1,017

RQR 9 120 4,5 2,5 1,000

RQR 10 150 5,7 2,5 0,966

kQ

RQR 8 RQR 9 RQR 10

RQR beam quality

Graph of correction factor, kQ, vs. RQR beam quality for detector DCT10-MM

MagicMaX Universal User’s Guide | Technical Specifications | 51

10.8. Current Probe
Item Characteristic
Altitude < 2000 m (6561 ft)

Battery type 2x 1.5 V (AA)

Conductor size 23 mm (0.9”)

Dimensions (L x W x H) 183 mm x 61.3 mm x 35.6 mm

7.2” x 2.4” x 1.4”
Low battery indicator LED, red

Maximum current 2A

Measurement range 10 mA to 2 A
0.1 mAs – 1000 As
Operating humidity < 85% (rh without condensation)

Operating temperature +15°C – 35°C

Storage humidity < 75% (rh without condensation)

Storage temperature -20°C – 60°C

Weight 190 g / 0.41 lbs

10.9. Illuminance Detector MM-LS

Item Characteristic

Connector Lemo, Triaxial plug

Detector cable length 200 cm (about 6.5 ft)

Illuminance measuring range 1 to 10000 lx

V(λ) –Adjustment 6%

Cosine-Correction 3%

The Illuminance Detector MM-LS is complied with the standard, DIN 5032-7, Class B.

52| Technical Specifications | MagicMaX Universal User’s Guide

11. Appendix – Tokens for Excel
Templates

Token name Sensor Type

StartTime StartTime
DigitizerSensorName Digitizer SensorName
DigitizerSensorSerial Digitizer SensorSerial
DigitizerAllPulseCount Digitizer AllPulseCount
DigitizerAllPulseFrequency Digitizer AllPulseFrequency
DigitizerAveragePulseDuration Digitizer AveragePulseDuration
DigitizerBackgroundCompensated Digitizer BackgroundCompensated
DigitizerCalibrationDate Digitizer CalibrationDate
DigitizerDuration Digitizer Duration
DigitizerErrorMessage Digitizer ErrorMessage
DigitizerFirmwareVersion Digitizer FirmwareVersion
DigitizerIsDurationFiltered Digitizer IsDurationFiltered
DigitizerIsPulsed Digitizer IsPulsed
DigitizerTriggerMode Digitizer TriggerMode
DigitizerTypicalAveragePulseDuration Digitizer TypicalAveragePulseDuration
DigitizerTypicalPulseCount Digitizer TypicalPulseCount
DigitizerTypicalPulseFrequency Digitizer TypicalPulseFrequency
IlluminanceIlluminanceRate Illuminance IlluminanceRate
IlluminanceSensorSerial Illuminance SensorSerial
mAIsProbePolarityNegative mA IsProbePolarityNegative
mASensorSerial mA SensorSerial
mACurrent mA Current
mACurrentRate mA CurrentRate
MultiDose Multi Dose
MultiRate Multi Rate
MultiTypicalPulseDose Multi TypicalPulseDose
MultiTypicalPulseRate Multi TypicalPulseRate
MultiAnodeType Multi AnodeType
MultiAverageVoltage Multi AverageVoltage
MultiCoefficientsName Multi CoefficientsName
MultiFilterType Multi FilterType
MultiFiltration Multi Filtration

MagicMaX Universal User’s Guide | Appendix – Tokens for Excel Templates | 53

Token name Sensor Type

MultiHVL Multi HVL

MultiIonChamberCorrectionFactor Multi IonChamberCorrectionFactor
MultikVp Multi kVp
MultiPPV Multi PPV
MultiPressure Multi Pressure
MultiTemperature Multi Temperature
MultiTubeTypeName Multi TubeTypeName
MultiSensorSerial Multi SensorSerial
OptionalSensorSerial Optional SensorSerial
OptionalDose Optional Dose
OptionalRate Optional Rate
OptionalTypicalPulseDose Optional TypicalPulseDose
OptionalTypicalPulseRate Optional TypicalPulseRate

54| Appendix – Tokens for Excel Templates | MagicMaX Universal User’s Guide
12. Index
Environmental Conditions ............................................... 44
Environmental Requirements ............................................6
A Error Indications..............................................................41
Experts .............................................................................3
Accessories ............................................................. i, 6, 39 Exposure Time ...............................................................44
Accuracy ............................................................ 44, 45, 46 External Input Connector .......................................... 43, 45
Administration Rights ..................................................... 19
Altitude ........................................................................... 54
F
B Filtration.............................................................. 48, 50, 51
Flicker Emissions ..............................................................7
Backscatter .............................................................. 47, 49
Battery Indicator ............................................................. 54
Battery Type ................................................................... 54 G
Beam Quality...................................................... 48, 50, 51
Galvanic Isolator .............................................................18

C
H
Calibration ................................................................ 18, 37
Calibration & Quality Assurance ..................................... 37 Harmonic Emissions .........................................................7
Calibration Certificate ....................................................... 2 Hot Plugging ...................................................................31
Calibration Factor ..................................................... 47, 49 HVL .............................................................. 44, 48, 50, 51
Calibration Reference Point ...................................... 47, 49
CISPR 11 ......................................................................... 7
Cleaning and Disinfection ............................................... 41 I
Complaint Report ..................................................... 59, 61
Conductor Size............................................................... 54 IBA Dosimetry GmbH............................... i, 5, 6, 39, 41, 59
Conventions ..................................................................... 2 IEC 60601 ................................................................ 7, 8, 9
Correction factors DCT10-RS ...................................... 53 IEC 61000 ................................................................ 7, 8, 9
Cq ....................................................................... 48, 50, 51 IEC 61676 ................................................................ 44, 46
Current Probe..................................................... 32, 34, 54 Immunity Test ............................................................... 8, 9
Input Current, max. .........................................................43
Intended Use ....................................................................1
D Intended User ...................................................................3
Interface Type.................................................................43
Data Rate, max. ............................................................. 43 Interference .................................................................. 3, 9
Detector Cable Length.............................................. 47, 49 Internal Detector for R & F ...........................................45
Detector holders ............................................................. 18 Ionization Current ......................................... 44, 46, 47, 49
Detector Patch Cord ................................................. 47, 49
Device Handling ............................................................... 6
DIN EN 61267 ................................................................ 49 K
Direction of Incidence ............................................... 47, 49
Disposal ......................................................................... 41 kVp ............................................................................ 44, 46
Documentation .............................................................. i, 2
Dose ........................................... 30, 43, 44, 45, 46, 47, 49 L
Dose per Pulse......................................................... 44, 45
Dose Rate ......................................... 30, 44, 45, 46, 47, 49 Leakage Current .............................................................43
Dose Rate Range ..................................................... 47, 49 LEMO Connector ............................................................43
Lemosa Connector ............................................. 47, 49, 54
Liability .......................................................................... i, 5
E
EC Directive 2002/96/EC.................................................. 3 M
EC Directive 93/42/EEC ................................................... 3
Electrical Fast Transient / Burst ........................................ 8 Maintenance ......................................................... 3, 39, 40
Electromagnetic Compatibility (EMC) ............................... 7 Mammography Quality .................................................... 16
Electromagnetic Emissions............................................... 7 mAs Clamp .....................................................................30
Electromagnetic Environment ............................. 7, 8, 9, 10 Maximum Current ...........................................................54
Electromagnetic Environment - Guidance................. 7, 8, 9 Measurement Principle ................................. 44, 46, 47, 49
Electromagnetic Immunity ............................................ 8, 9 Measurement Setup .......................................................21
Electromagnetic Interference .......................................... 10 Measurement Uncertainty ......................................... 47, 49
Electromagnetic Propagation...................................... 9, 10 Measurement Values ................................................ 44, 46
Electrostatic Discharge (ESD) .......................................... 8 Measurement with Solid-state Detector...........................32
Emissions Test ................................................................. 7 Multidetector............................................................... 32, 34
Energy Dependence....................................................... 45

MagicMaX User’s Guide | Index | 55

 Sensitivity ....................................................................... 44
N Sensitivity ....................................................................... 44
NIM-CAMAC .................................................................. 43 Silicon Photodiode (PIN) ............................... 44, 46, 47, 49
Nominal measuring range for diagnostic beam qualities 47, Spare Parts ......................................................................6
49 Start-up Time .................................................................. 43
Storage Humidity ............................................................ 54
Storage Temperature...................................................... 54
O Surge................................................................................ 8
Symbols Used ..................................................................3
Operating Humidity......................................................... 54 System Description ................................................... 13, 15
Operating Temperature .................................................. 54

T
P
Technical Specifications ................................................. 43
Power Frequency ............................................................. 8 Technical Support ........................................................... 59
Power Supply ....................................................... 8, 41, 43 Test Level ..................................................................... 8, 9
PPV.......................................................................... 44, 46 Time Resolution.............................................................. 46
Product Description .......................................................... 1 Total Filtration ........................................................... 44, 45
Protection from Fluids....................................................... 6 Total Filtration Range ..................................................... 44
Pulse Length .................................................................. 45 Trained Personnel ...................................................... 3, 39
Pulse Rate ..................................................................... 45 Transportation ................................................................ 39
Triaxial Plug ........................................................ 47, 49, 54
Troubleshooting .......................................................... 3, 41
Q Tube Current .................................................................. 16
Tube Current Measurement .............................................. 1
QA Tests ........................................................................ 37
Quality Assurance (QA) .................................................. 37 Type of Detector ........................................... 44, 46, 47, 49
Quality Management ...................................................... 59
U
R USB 2.0 .......................................................................... 43
Recalibration .................................................................. 37 USB Cable Length, max. .......................................... 43, 46
USB Cable Type ............................................................. 43
Recording Time .............................................................. 43
USB Connector Type ...................................................... 43
Recording Time, max. .................................................... 46
Recording Time, Resolution ........................................... 43 USB Load, max. ............................................................. 43
USB Mini-B ..................................................................... 43
Recycling ................................................................... 3, 41
Use of Accessories ...........................................................6
Reference Point ....................................................... 47, 49
Reporting Complaints ..................................................... 59
Response ................................................................. 47, 49 V
Responsibility ................................................................. 39
RF Communication Equipment ................................... 9, 10 Voltage [kV] ........................................................ 48, 50, 51
RF Disturbances............................................................. 10 Voltage Dips .....................................................................8
RF Emission ..................................................................... 7 Voltage Fluctuations .........................................................7
RF Transmitter ................................................................. 9 Voltage Range ................................................................ 43
RF, conducted .................................................................. 9
RF, radiated ..................................................................... 9
Round Marking ......................................................... 47, 49 W
RQA Detector ................................................................. 49
RQM Detector .................................................... 16, 47, 52 Warranty ......................................................................... 39
RQR 10 .................................................................... 49, 50 Warranty Conditions ....................................................... 39
RQR 3 ...................................................................... 49, 50 Warranty, General .......................................................... 39
RQR 5 ...................................................................... 49, 50 Warranty, Limitations ...................................................... 39
RQR-M1 ................................................................... 47, 48 Wave Form ......................................................... 43, 44, 46
RQR-M4 ................................................................... 47, 48 Wave Form, displayed .................................................... 46
Working Condition ............................................................6

S
X
Safety Precautions ........................................................... 5
Sampling Rate................................................................ 46 XD Multidetector ............................................................. 46
Semiconductor ............................................. 44, 46, 47, 49 XR Multidetector ............................................................. 44

56| Index | MagicMaX Universal User’s Guide

13. Technical Support
13.1. Contact for Technical Support
If you need technical support, please contact the local IBA Dosimetry GmbH representative first. If you
need any further assistance, please contact our Service Department:

South and Middle America, USA, Asia Pacific, Australia and New All other countries:
and Canada: Zealand:

IBA Dosimetry America IBA China IBA Dosimetry GmbH

Dosimetry Department Service Department
3150 Stage Post Drive, Suite 110 No. 6, Xing Guang Er Jie, Bahnhofstrasse 5
Bartlett, TN 38133 Beijing OPTO-Mechatronics DE-90592
USA Industrial Park (OIP) Schwarzenbruck
Tongzhou District, Beijing 101111 Germany
P.R.China
[email protected] [email protected] Servicediagnostics.te@iba-
group.com
Phone: +1 901 386-2242 Phone: +86 10 8080 9107 Phone: +49 9128 607-911
Fax: +1 901 382-9453 Fax: + 86 10 80809298 Fax: +49 9128 607-26

13.2. Reporting Complaints

The Quality Management system of IBA Dosimetry GmbH includes a routine to handle any reported
complaints.
The user shall report all complaints about the system to any representative of IBA Dosimetry GmbH or
directly to the address above.
To address a malfunction or complaint, please make a photocopy of the Complaint Report Form at the
end of this manual and provide as much information as reasonable.

13.3. Returning Device for Repair

Procedure for shipping the device to the factory for repair:
Call or e-mail to the Customer Service at the above address to explain the problem.
The Service personnel will generate a RMA (Return Material Authorization) number. You will receive a
filled RMA Form with the RMA number and provided information by e-mail or fax.
Fill the Complaint Report Form if more information should be provided.
Place the RMA Form and the Complaint Report Form (if available) into the package and ship back the
device.

MagicMaX Universal User’s Guide | Technical Support | 57

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58| Technical Support | MagicMaX Universal User’s Guide

 Complaint Report for MagicMaX Universal System
Issuing person: Date(DD/MM/YY):

Product name: Serial number: Part number:

Customer information
Company name: Contact person:

Address:

Tel: Fax: E-mail:

Product information
Hardware version: Software version: Date of purchase ((DD/MM/YY):

Detailed description of the problem: