LG# LO-

2Appl
yPr
ofessi
onal
Ethi
cs

2.
1Dev
elopi
ngt
heConceptofPr
ofessi
onandPr
ofessi
onal
i
sm

Pr
ofessi
oncanbedef
inedas/r
efer
s
 Av
ocat
ion/
occupat
ionr
equi
ri
ng,especi
alusual
l
yadv
ancededucat
ion,k/
dge&
ski
l
l.
 Tok/
dge,ski
l
landabi
l
ityw/
ccanbeobt
ainedt
hroughf
ormaleducat
ion&
t
rai
ning.

Pr
ofessi
onalcanbedef
inedas:Aper
sonwhoat
tai
nedacer
tai
nspeci
ali
zedski
l
l.
Exampl
e:1.Amant
rai
nedi
nmachi
neoraut
omot
ivet
echnol
ogy
,
2.
Amant
rai
nedi
nmedi
cal
sci
ence… I
tshoul
dal
sobeaccept
abl
ebyt
hesoci
ety
.

Pr
ofessi
onal
i
sm i
sdef
inedas“
Theski
l
l,goodj
udgment
,andpol
i
tebehav
iort
hati
s
expect
edf
rom aper
sonwhoi
str
ainedt
odoaj
obwel
l
”
Al
thougheachpr
ofessi
onr
equi
respeopl
ewi
th
 Speci
fi
cski
l
lsandt
alent
s,
 Ev
eryef
fi
cientempl
oyeeshoul
dhav
egener
alpr
ofessi
onal
qual
i
ties.
Thesequal
i
tiescanhel
pyoushowempl
oyer
sthaty
ouar
eawel
l
-roundedi
ndi
vi
dual
.
Thosewhoar
ehi
ghl
yrespect
edandadmi
redi
nthei
rrol
esexudepr
ofessi
onal
i
sm.

Somemaj
orqual
i
tiesofapr
ofessi
onal
arei
ncl
udes
A.Knowi
ngy
ourst
aff
. C.St
andi
ngf
orsomet
hing.
B.Keepi
ngy
ourwor
d. D.Bei
nghonest
.

2.
2 Char
act
eri
sti
csofpr
ofessi
onal
i
sm
Ther
ear
edi
ff
erentchar
act
eri
sti
csofpr
ofessi
onal
i
sm.But
A. Commi
tmentandconf
idence, C.Responsi
bil
i
tyanddependabi
l
ity
,
B.Honest
yandet
hics,
and D.Appear
anceandpr
ofessi
onal
presence
2.
3 Val
uesofpr
ofessi
onal
i
sm;
Someonewhodi
spl
ayspr
ofessi
onal
val
ueswi
l
l:
 Por
trayapr
ofessi
onal
imaget
hroughr
eli
abi
l
ity
,consi
stencyandhonest
y.
 Dr
essandactappr
opr
iat
ely
, Beaccount
abl
efort
hei
ract
ions
 Del
i
verwor
kout
comest
oagr
eedqual
i
tyst
andar
dsandt
imescal
es.

Descr
ibi
ngt
heConceptofEt
hicsandPr
ofessi
onal
Ethi
cs
2.
1Fundament
alsofPr
ofessi
onal
Ethi
cs
Pr
ofessi
onal
wor
ker
s:t
heyar
e
 I
nchar
get
ochanget
hecul
tur
eofet
hicsi
nthei
rrespect
iveor
gani
zat
ion.
 Expect
edt
ober
olemodel
sinaccept
ing&i
mpl
ement
ingt
hei
rpr
ofessi
onal
codeofet
hics.Ast
her
esul
t,
 Cr
eat
ereat
e&conduci
vewor
kenv
ironmentwi
l
lbecr
eat
ed&ef
fect
ive,
eff
ici
ent
,
j
ust&et
hical
ser
vicesbedel
i
ver
edt
othecust
omer
s&t
hepubl
i
catl
arge.
Et
hicsi
s:The
 Cr
it
ical
exami
nat
ion&ev
aluat
ionofwhati
sgd,
evi
l
,rt&wr
ongi
nhumanconduct
.
 Aspeci
fi
csetofpr
ipl
s,v
alues&gui
del
i
nesf
orapar
ti
cul
argr
ouporor
gani
zat
ion.

Pr
ofessi
onalEt
hics:r
efer
stoet
hicst
hatenabl
espr
ofessi
onal
stodi
sti
ngui
shwhati
s
r
ightf
rom whati
swr
ongusi
ngmor
ali
tyasst
andar
dofev
aluat
ionpr
ofessi
onalet
hics
canbeconcei
vedaspar
amet
erbywhi
chact
ionsandbehav
ior
sofapr
ofessi
onalcan
bedet
ermi
nedasr
ightorwr
ong.

 Al
lpr
ofessi
onsdo nothav
ethesamesetofv
aluesandst
andar
dssuchas
account
ant
s,manager
s,l
awy
ers,
trai
ner
s,medi
cal
doct
ors,
engi
neer
s...

2.
2Appr
oachest
oEt
hics
Mor
ali
ty-i
susedt
oref
ert
owhatwewoul
dcal
lmor
alst
andar
dsandmor
alconduct
whi
l
e
Et
hics-i
susedt
oref
ert
othef
ormalst
udyoft
hosest
andar
dsandconduct
.The
st
udyofet
hicsi
sal
soof
tencal
l
ed"
mor
alphi
l
osophy
."Al
lmor
alt
heor
iesaddr
esst
he
quest
ionsof
 Whati
sgood?
 Whyi
t‘
sgood?and
 Wher
ethegoodi
slocat
ed?
 Thr
eebasi
cki
ndsofpr
escr
ipt
ivemor
alt
heor
ies.Thesear
e
 Tel
eol
ogi
cal
theor
ies,
 Deont
ologi
cal
theor
iesandVi
rt
ue-
basedt
heor
ies.

TheBr
anchesofEt
hics:
Ther
ear
ed/
ntbr
anchesofet
hicsi
nd/
ntper
spect
ives.
Nor
mat
iveet
hicsi
sconcer
nedwi
thpr
inci
plesofmor
ali
ty.Thi
sbr
anchi
tsel
fcanbe
di
vi
dedi
ntov
ari
oussub-
branches.I
thasf
ourmaj
orbr
anches.

i
. Nor
mat
iveEt
hicsi
sabr
anchofmor
alphi
l
osophyoret
hics,
 Concer
nedwi
thcr
it
eri
aofwhati
smor
all
yri
ght&wr
ong.
 I
tincl
udest
hef
ormul
ati
onofmor
alr
ulest
hathav
edi
recti
mpl
i
cat
ionsf
or
whathumanact
ions,
inst
it
uti
ons,
andway
sofl
i
feshoul
dbel
i
ke.

i
i
. Descr
ipt
iveEt
hics:
iti
s
 Af
orm ofempi
ri
cal
resear
chi
ntot
heat
ti
tudesofi
ndi
vi
dual
s/gr
oupsofpeopl
e.
 Thedi
vi
si
onofphi
l
osophi
calorgener
alet
hicst
hati
nvol
vest
heobser
vat
ionof
t
hemor
aldeci
sion-
maki
ngpr
ocesswi
tht
hegoal
ofdescr
ibi
ngt
hephenomenon.

i
i
i. Met
aEt
hicsI
tis
 Thest
udyoft
henat
ure,
scope,
andmeani
ngofmor
alj
udgment
.

i
v. Appl
i
edEt
hicsI
tis
 Thepr
act
ical
orspeci
fi
cal
appl
i
cat
ionofmor
alconsi
der
ati
ons.
 et
hicswi
thr
espectt
oreal
-wor
ldact
ions&t
hei
rmor
alconsi
der
ati
ons
2.
3Impor
tanceofPr
ofessi
onal
Ethi
cs
Apr
ofessi
onal
codeofet
hics:I
tdesi
gnedt
o
 Ensur
eempl
oyeesar
ebehav
ingi
namannert
hati
ssoci
all
yaccept
abl
eand
r
espect
ful
ofoneanot
her
.
 Est
abl
i
shest
her
ulesf
orbehav
iorandsendsamessaget
oev
eryempl
oyee
t
hatuni
ver
sal
compl
i
ancei
sexpect
ed.

Themaj
orobj
ect
ivesoft
hePr
ofessi
onal
Ethi
csar
e:
i
.Mor
alawar
eness(
prof
ici
encyi
nrecogni
zi
ngmor
alpr
obl
emsi
nengi
neer
ingl
i
ke
pl
agi
ari
sm andpat
ent
ing)
i
i
.Conv
inci
ngmor
alr
easoni
ng(
compr
ehendi
ng,
assessi
ngdi
ff
erentv
iews)
i
i
i.Mor
alcoher
ence(
for
mingconsi
stentv
iewpoi
ntsbasedonf
act
s)

Ther
eot
herPur
posesofPr
ofessi
onal
Ethi
cs
 Adv
ancet
hequal
i
tyofser
vicet
hef
orpr
ofessi
onal
scoul
drender
 Ev
aluat
etheper
for
manceofpr
ofessi
onal
sineachpr
ofessi
on
 Di
sti
ngui
shaccept
abl
eandnon-accept
abl
echar
act
ersorcodeofconduct
 Ser
veasaf
oundat
ionofpr
ofessi
onal
ident
it
y

2.
4 Pr
ofessi
onal
Ethi
csRequi
redf
rom aWor
ker
Pr
ofessi
onal
ethi
cal
pri
nci
pleser
vesf
ordi
ff
erentpur
poses.
i
.Itl
aysdownt
hosemor
alpr
inci
plest
hatshoul
dbeobser
vedandr
espect
edbyal
l
t
hepr
ofessi
onal
s.
i
i
.Ithel
pspr
ofessi
onal
stoensur
ethepr
ovi
sionofwel
lst
andar
dizedser
vicet
othe
soci
ety
i
i
i.i
i
i.I
tser
vesasabenchmar
kforpr
ofessi
onal
stoev
aluat
ethei
ract
ivi
tyandcode
ofconductaccor
dingl
y,et
c.Exampl
e,

Agoodmechani
cwoul
dnev
err
epai
ronei
tem i
nacarwhi
l
esabot
agi
nganot
herpar
t
t
omal
funct
ionl
ater
.Itwoul
dbeunet
hicalt
oadv
ert
iseacer
tai
npr
oductashav
ing
cer
tai
nqual
i
tiesi
fitr
eal
l
ydoesnot
.
2.
5Et
hiopi
anEt
hical
ser
vicedel
i
ver
y
I
ntheEt
hiopi
ancont
ext
,basedont
hose12pr
inci
pleseachpr
ofessi
oni
sexpect
edt
o
dev
elop i
ts own pr
ofessi
onalcodes t
hataddr
ess t
he par
ti
cul
arnat
ure oft
he
pr
ofessi
on.
Thev
aluesar
est
atedaspr
inci
plesofet
hical
ser
vicedel
i
ver
y&ar
e12i
nnumberar
e
1.I
ntegr
it
y 2.Loy
alt
y 3.Tr
anspar
ency 4.
Conf
ident
ial
i
ty5.Honest
y
6.Account
abi
l
ity 7.Ser
vingt
hepubl
i
cint
erest 8.Exer
cisi
ngl
egi
ti
mat
eaut
hor
it
y
8.
Impar
ti
ali
ty 10.Respect
ingt
hel
aw 11.
Responsi
veness 12.Leader
shi
p

2.
6 Et
hicsandLaw
Lawsar
enor
ms,f
ormal
l
yappr
oved byst
ate,powerornat
ionalori
nter
nat
ional
pol
i
tical
bodi
es.Manyl
awsar
einst
it
utedi
nor
derTo
 Pr
omot
ewel
l
-bei
ng,
 Resol
veconf
li
ctsofi
nter
est
,and
 Pr
omot
esoci
alhar
mony
.

Ther
ear
esev
eral
reasonswhyet
hicsi
snotl
aw.
 1st someact
ionst
hatar
eil
l
egal
maynotbeunet
hical
 2nd someact
ionst
hatar
eunet
hical
maynotbei
l
legal
.
 3rd l
awscanbeunet
hical
ori
mmor
al.

2.
7Pr
inci
plesofCommonPr
ofessi
onal
Ethi
cs Theyar
e:
a.Punct
ual
i
ty:st
ateofbei
ngst
ri
ctl
yobser
vantofanappoi
ntedorr
egul
art
ime
acr
ossal
lpr
ofessi
onsawor
kershoul
dbepunct
ualnotonl
ywhenhe/
she
meet
sdeadl
i
nesandwhenhe/
shei
sal
way
sav
ail
abl
edur
ingwor
kinghour
s.
b.Honest
yandi
ntegr
it
y:honestr
efert
othear
toft
ell
i
ngt
het
rut
h
Empl
oyer
sandi
nst
it
uti
onsexpecti
nthei
rwor
ker
s:
 Tobehonestandhencepr
ofessi
onal
sshoul
dbehonest
,and
 Att
hesamet
imewor
ksi
ngoodbehav
iorandi
ntegr
it
y.
 c.Pr
operut
il
izat
ionofr
esour
ces:
Awor
keri
nanypr
ofessi
onshoul
d
 Handl
ether
esour
cesi
nawayt
hatshe/
hecanuset
her
esour
cesf
or
l
ongert
ime.
 Av
oidi
ngofwast
agei
nany
,bei
tmat
eri
alorf
inanci
alr
esour
ces.
d.Loy
alt
yandsel
f–ef
fi
cacy
: Anywor
ker
,inagi
venpr
ofessi
onmust
:
 St
andf
or,
andnotagai
nstt
heempl
oyerort
hei
nst
it
uti
on.
 Mor
eov
er,anet
hicalpr
ofessi
onal
smustdev
elopsel
f-
eff
icacy
,thati
s
an appr
aisalor ev
aluat
ion t
hata pr
ofessi
onalabouthi
s/her
pr
ofessi
onal
and
 Per
sonal
compet
encet
osucceedi
napar
ti
cul
art
ask.
e.Wor
king i
n cooper
ati
on wi
th col
l
ogues:A wor
kerofagi
ven pr
ofessi
on
shoul
d
 Makesur
ethathe/
shehasagoodr
elat
ionshi
pwi
thot
herwor
ker
s.
Themai
nrat
ional
ebehi
ndt
hesecodesofpr
ofessi
onal
ethi
cs
 Tocr
eat
eaf
ert
il
e&goodat
mospher
eforcooper
ati
on
 Forbet
terpr
oduct
ivi
tyandef
fect
ivepr
ovi
sionofser
vice.

f
. Ant
i-
cor
rupt
ionspi
ri
t:Onewayoff
ight
ingcor
rupt
ioni
sbymaki
ng:
-Pr
ofessi
onal
stocompl
ywi
tht
hel
aws,
rul
es,
&regul
ati
onsoft
hest
ate.
g.Conf
ident
ial
i
ty:
Awor
kerofgi
vepr
ofessi
on
 Needt
okeepsomei
nfor
mat
iont
hatshoul
dbekeptsecr
et.Forexampl
e,
1.Aphy
sici
anornur
sehe/
shehast
okeepal
lthei
nfor
mat
ionr
egar
ding
t
hepat
ientcont
ainedi
napat
ient
’schar
t.
2.A t
rai
nershoul
d keep al
linf
ormat
ion ofst
udent
’s achi
evement
s
conf
ident
ial
.
h.Commi
tment
:
 Apr
ofessi
onalshoul
dhel
phi
s/hercl
i
ent
sandt
hewhol
ecommuni
ty
t
omai
ntai
nandsat
isf
ysoci
etal
orpubl
i
cdemands.
i
. Per
sist
entt
oler
anceanddemocr
ati
ccul
tur
e:Anywor
kerorpr
ofessi
onal
hav
etodev
elopt
heabi
l
ityandwi
l
li
ngnesst
oaccommodat
edi
ff
erencesi
n
i
deas,
out
looksorv
iewsi
sindi
spensabl
e
 j
. Respect
ingt
hedi
gni
tyofpeopl
e:Apr
ofessi
onalorwor
kershoul
drespect
t
hedi
gni
tyofal
lper
sonalser
vingt
hem i
naccor
dancewi
tht
hei
rbasi
cneeds,
i
rr
espect
iveoft
hei
rsex,
stat
us,
rel
i
gionorbysuper
nal
fact
orsi
nvol
ved.
k.I
mpar
ti
ali
ty/
Non-
par
ti
ali
ty:
 Apr
ofessi
onalshoul
dbei
mpar
ti
alhe/
sheshoul
dtr
eatal
lequal
lyi
n
hi
s/herser
vicedel
i
ver
ywi
thoutanydi
scr
imi
nat
ion.Exampl
e,
At
rai
nershoul
dtr
eathi
s/herst
udent
s equal
l
yon t
he basi
s oft
hei
racademi
c
per
for
manceorachi
evement
.
l
. Account
abi
l
ity and r
esponsi
bil
i
ty:
 Any wor
ker i
n a gi
ven pr
ofessi
on has pr
ofessi
onal
r
esponsi
bil
i
tiesordut
ies.Aspar
tofagi
venor
gani
zat
ion,ev
ery
onei
s
expect
edt
obeanswer
abl
eforhi
s/heract
ions.
m.Tr
anspar
ency
:Forhi
s/herwor
kmustbeopent
othepubl
i
ctowhom he/
she
del
i
ver
spubl
i
cser
vices.Conf
identpr
ofessi
onal
swhowor
kfort
hepeopl
e
ef
fect
ivel
yandef
fi
ci
ent
lyar
eusual
l
ytr
anspar
ent
.
n.Responsi
veness:r
efer
stot
heext
entt
hatapr
ofessi
onalsat
isf
iest
heneeds,
pr
efer
ences,
orv
aluesofhi
s/herhasconnect
ions&pr
ofessi
onal
rel
ati
onshi
p
wi
thhi
scl
i
ent
sorpubl
i
c,he/
shehast
oabl
etor
epl
y/r
espondt
othe
peopl
e’
sdemand.

2.
8 Maj
orChar
act
eri
sti
csofWor
kEt
hics
 Team wor
k, Appear
ance, At
ti
tude, Communi
cat
ion,
 Cooper
ati
on, Respect
, Pr
oduct
ivi
ty,Or
gani
zat
ional
Ski
l
ls

BestRecommendedCor
eEt
hical
Val
uesi
ncl
udest
hef
oll
owi
ng.
A.I
ntegr
it
y i
ncl
udi
ng.Exer
cisi
nggoodj
udgmenti
npr
ofessi
onal
pract
ice.
B.Honest
y, i
ncl
udi
ng.Tr
uthf
ulness
C.Fi
del
i
ty, i
ncl
udi
ng.Fai
thf
ulnesst
ocl
i
ent
s;
D.Char
it
y i
ncl
udi
ng.Ki
ndness
E.Responsi
bil
i
ty i
ncl
udi
ng.Rel
i
abi
l
ity/dependabi
l
ity
;
F.Sel
f-
Disci
ple
3.Ref
lect
ingandEv
aluat
ingEt
hical
Pract
icesi
ntheWor
kPl
ace
3.
1.Ev
aluat
ingEt
hical
pract
icesi
nthewor
kpl
ace
Et
hical
pract
icesofwor
ker
sorpr
ofessi
onal
scanbe
 Ev
aluat
edusi
nget
hical
standar
dsofwor
ker
s.
SomeExampl
esofgoodet
hical
behav
ior
sint
hewor
kpl
acei
ncl
udes:
 Obey
ingt
hecompany
'sr
ules,  Account
abi
l
ity
,
 Ef
fect
ivecommuni
cat
ion,  Pr
ofessi
onal
i
sm andEt
hical
.
 Taki
ngResponsi
bil
i
ty,
1.Obey
ingt
heCompany
'sRul
es
I
nthemostbasi
csense,t
hebenef
it
sofr
ulesandr
egul
ati
onsi
nbusi
nessar
ethat
t
heypr
otectt
hecompany
.Bypr
otect
ingempl
oyees,y
oupr
otectt
hecompanyf
rom
l
awsui
ts.Fol
l
owi
ng r
ules and r
egul
ati
ons hel
p empl
oyees under
stand whati
s
expect
edoft
hem andwhatwi
l
lhappeni
ftheyv
iol
atet
her
ules
2. Ef
fect
iveCommuni
cat
ion:ar
e:
1.Be posi
ti
ve. 2.Be a l
i
stener
3.Beanecho4.
Beami
rr
or5.
Ber
eal
Taki
ngResponsi
bil
i
ty:
1.Taker
esponsi
bil
i
tyf
ory
ourt
hought
s,f
eel
i
ngs,
wor
ds& act
ions.
2.St
opbl
ami
ng. 3.St
opcompl
aini
ng.
4.Ref
uset
otakeany
thi
ngper
sonal
. 5.
Makey
our
sel
fhappy
.
6.Li
vei
nthepr
esentmoment
. 7.Uset
hepowerofi
ntent
ion.
8.Feel
cal
m andconf
ident

4.Account
abi
l
ity
:Iti
sanobl
i
gat
ionorwi
l
li
ngnesst
oacceptr
esponsi
bil
i
tyort
oaccountf
or
one'
sact
ionspubl
i
cof
fi
cial
slacki
ngaccount
abi
l
ity
.
Somest
epst
oaccount
abi
l
itymayi
ncl
ude:
 Must
eri
ngt
heCour
aget
oseei
t:
 Fi
ndi
ngt
heHear
ttoowni
t:
 Obt
aini
ngt
hewi
sdom t
osol
vei
t:
 Exer
cisi
ngt
hemeanst
odoi
t

5.Pr
ofessi
onal
i
sm:
“
Prof
essi
onal
i
sm i
ssomeone'
sinher
entabi
l
ityt
odowhati
sexpect
edoft
hem anddel
i
ver
qual
i
tywor
kbecauset
heyar
edr
ivent
odoso.
”
 Pr
ofessi
onal
i
sm al
soencompassest
hewayanempl
oyeei
nter
act
swi
thot
herpeopl
e,
i
ncl
udi
ngco-
wor
ker
s,cust
omer
sandsuper
visor
s"t
het
rendt
owar
dspr
ofessi
onal
i
sm"
.

Maj
orChar
act
eri
sti
cst
ruepr
ofessi
onal
spossessi
nthewor
kpl
ace
1.Aneatappear
ance 2. Pr
operdemeanor(
inPer
son&Onl
i
ne)
3.Rel
i
abl
e. 4.Compet
ent 5.Communi
cat
or.
6.Goodphonepol
i
teness(
Eti
quet
te) 7.Et
hical
8.Poi
sed(
Sel
f-
assur
ed)

6.Tr
ustandMut
ual
Respectf
orYourCol
l
eaguesatWor
k
#)agoodEt
hical
behav
ior
sis
 Toensur
emaxi
mum pr
oduct
ivi
tyout
putatwor
k.
 Encour
agi
ngmut
ual
respectwi
l
lhel
pto:
reducewor
kpl
acest
ress,
conf
li
ct.
..
#)Ani
ncr
easei
nwor
kpl
acer
espectwi
l
lhel
pto
 i
mpr
ovecommuni
cat
ionb/
ncol
l
eagues,
 i
ncr
easet
eamwor
kandr
educest
ressaspeacei
nthewor
kpl
acesoar
s.
  I
ncr
easepr
oduct
ivi
ty,
knowl
edgeandunder
standi
ng.
 Ev
erywor
kershoul
dtr
ybestt
ogetr
espect&t
rustf
rom col
l
eaguesi
nthewor
k
pl
ace.

TheWay
stoGetRespectf
rom YourCo-
wor
ker
sar
e:
 Fol
l
owt
her
ules. Wor
khar
d.
 Tal
kless,
li
stenmor
e Assumet
hebestaboutpeopl
e.
 Apol
ogi
ze&admi
tmi
stakes. Takecr
it
ici
sm &l
ear
nfr
om i
t.
 St
andupf
ory
our
sel
f. Hel
pot
herpeopl
esucceed

Tobui
l
dtr
usti
nthewor
kpl
aceal
soconsi
der
sthef
oll
owi
ng:
 A.Li
stenmor
ethany
ouspeak. F.Sol
i
citandactonf
eedback.
 B.Showappr
eci
ati
onev
eryday
. G. Pr
act
iceconsi
stency
.
 C.Encour
agecoachi
ng. H. Cr
eat
eani
ncl
usi
vecul
tur
e
 D.Empowery
ourt
eam byt
rust
ingt
hem f
ir
st
 E.Focusonnon-
ver
bal
communi
cat
ionsof
tski
l
ls

#)Et
hical
&Unet
hical
Behav
iori
nWor
kpl
ace
Wor
kpl
aceet
hicsi
s
 Ady
nami
csetofv
aluest
hatv
arywi
thpeopl
e&t
hei
rdef
ini
ti
onofawor
kpl
ace.
 I
tisaphy
sical
off
icet
heygot
oev
eryday
,whi
l
eot
her
s,t
hei
rhomeof
fi
ce.
 Nomat
terwhet
hery
uwor
kfr
om homeorcommut
etowor
kev
eryday
,wor
kpl
ace
et
hicsi
srequi
redt
obui
l
dasuccessf
ulcar
eer
.

Or
gani
zat
ionsar
eknownt
oembr
aceet
hical
pract
icesandbehav
ior
s
 Toi
ncr
easepr
oduct
ivi
tyanduphol
dint
egr
it
y—whi
l
eset
ti
ngapenal
tyf
orwor
ker
swho
def
aul
twor
kpl
aceet
hics.

Wor
kpl
aceet
hicsi
tist
he
 Setofv
alues,mor
alpr
inci
ples,andst
andar
dst
hatneedt
obef
oll
owedbybot
h
empl
oyer
sandempl
oyeesi
nthewor
kpl
ace.
 Setofr
ules&r
egul
ati
onst
hatneedt
obef
oll
owedbyal
lst
affoft
hewor
kpl
ace.
These et
hics ar
eimpl
ement
ed by empl
oyer
stof
ost
er bot
h empl
oyee-
empl
oyee
r
elat
ionshi
pandempl
oyee-
cust
omerr
elat
ionshi
ps.
Anor
gani
zat
ionmaydeci
det
oputt
heseet
hicsi
ntowr
it
ingornot
—theyar
ehowev
er
meantt
obef
oll
owed.
A.Et
hical
Behav
ior
sint
heWor
kpl
ace
Et
hical
behav
ior
sit
:ensur
emaxi
mum pr
oduct
ivi
tyout
putatwor
kand
 Coul
dbepi
vot
alf
orcar
eergr
owt
h.

Thef
oll
owi
ngar
etheexampl
esofet
hical
behav
ior
:

A.ObeyTheCompany
’sRul
es&Regul
ati
on

Att
hest
artofanempl
oyeecont
ract
,compani
esmayneedt
heempl
oyeet
osi
gnv
ari
ous
document
s,i
ncl
udi
ng t
he company r
ules and r
egul
ati
on agr
eementf
orm.Al
so,t
he
empl
oyeemaybegi
venahandbookt
hatmayser
veasagui
de.Somecommonr
ulesar
e
t
ardi
ness,i
nappr
opr
iat
edr
essi
ng,andl
anguage,et
c.Duet
otheexci
tementofget
ti
nga
newj
ob,
someempl
oyeesdonotpr
oper
lyr
eadt
heser
ulesandmayendupdef
err
ingt
hem
i
nthef
utur
e.Ther
efor
e,i
tisi
mpor
tantt
hatnew empl
oyeespr
oper
lyr
eadt
heser
ules&
r
egul
ati
onsi
not
hernott
odef
ert
hem.

B.Communi
cat
eEf
fect
ivel
y
Ef
fect
ivecommuni
cat
ioni
sver
y:
 i
mpor
tantt
oav
oidmi
sunder
standi
ngswhendeal
i
ngwi
thi
ssuesi
nthewor
kpl
ace.
 Communi
cat
ingef
fect
ivel
ymaymeand/
tthi
ngst
opeopl
eatd/
tpoi
ntsi
nti
me.
 Mayal
sohav
eanempl
oyeebr
eaki
ngoneoft
her
ulesandr
egul
ati
onsoft
hecompany
wi
thoutget
ti
ngpenal
i
zedf
ori
t.

C.Dev
elopPr
ofessi
onal
Rel
ati
onshi
ps

Goodpr
ofessi
onal
rel
ati
onshi
ps

 Ar
enotonl
yat
hingt
hatf
ost
erst
eamwor
kamongempl
oyees,
but

 Al
sohel
pwi
thi
ndi
vi
dual
car
eerdev
elopmentf
orempl
oyees.

Dev
elopi
ngpr
ofessi
onalr
elat
ionshi
pswi
thcowor
ker
sorot
herpr
ofessi
onal
sout
sidet
he
wor
kpl
acewi
l
lal
sodi
rect
lyori
ndi
rect
lyi
mpr
ovepr
oduct
ivi
ty.

Pr
ofessi
onalr
elat
ionshi
psbet
weenl
ow-
lev
elandhi
gh-
lev
elempl
oyeeswi
l
lmakei
teasi
er
f
ori
deast
obeshar
edandknowl
edget
obepassedt
ojuni
orempl
oyees.Thatway
,the
companycanconf
ident
lyhav
eani
nter
nwor
konat
oughpr
ojectt
omeetapendi
ng
deadl
i
neduet
othegui
dancef
rom ol
derempl
oyees.
 D.TakeResponsi
bil
i
ty

I
tisi
mpor
tantf
orempl
oyeest
oal
way
s

 Taker
esponsi
bil
i
tyf
ordeci
sionsmadebot
hindi
vi
dual
l
yandi
nat
eam.Thi
sis,i
n
f
act
,al
eader
shi
ptr
aitt
hatev
eryempl
oyeewhoi
slooki
ngt
otakeupamanager
ial
posi
ti
oni
nthef
utur
eshoul
dexhi
bit
.Under
standabl
y,empl
oyeesmaywantt
osav
e
t
hei
rjobandar
ether
efor
escar
edoft
aki
ngr
esponsi
bil
i
tyf
orapar
ti
cul
arev
ent
.

E.Pr
ofessi
onal
i
sm/
Standar
ds

Ther
ear
epr
ofessi
onalst
andar
dst
hatev
ery
thi
nganempl
oyeedoesi
nthewor
kpl
ace.The
useofi
nfor
malwor
dsi
naf
ormalwor
kpl
acei
shi
ghl
yunpr
ofessi
onal
.Thesest
andar
ds
shoul
dbehel
dhi
ghandappl
i
edt
oev
erypar
tofanempl
oyee'
sact
ivi
tyi
nthewor
kpl
ace.
Thi
sshoul
dincl
udet
hewayt
heyspeak,ki
ndofwor
ktheydel
i
verandt
hei
rrel
ati
onshi
p
wi
thcowor
ker
sandcust
omer
s.

F.BeAccount
abl
e

Account
abi
l
ityi
sver
ygoodt
rai
tofanempl
oyee.Oneoft
het
hingst
hatmayshor
tchangea
t
alent
edandr
esponsi
blei
sthel
ackofaccount
abi
l
ity
.Lackofaccount
abi
l
itymayr
esul
tin
y
ourbosst
hinki
ngy
ouhav
ean"
Idon'
tcar
eat
ti
tude"t
othecompany
'spr
ojectorwor
st
t
akey
ouasal
i
arandmayl
eadt
ojobl
ossi
nthel
ongr
un.Forexampl
e,att
hebegi
nni
ngof
eachy
ear
,acer
tai
namountofmoneyi
sal
l
ocat
edt
oeachdepar
tment
.Themanageri
s
meantt
oov
erseehowt
hismoneyi
sspent
.Ifatt
heendoft
hey
ear
,themanagercannot
makeanaccountofhow t
hemoneywasspent
,hemayt
henbesuspect
edofst
eal
i
ng
companyf
unds.

G.Uphol
dTr
ust

Anempl
oyeeshoul
dnotdoany
thi
ngt
hatmaymakehi
sorherempl
oyeewi
thdr
awt
rust
.
Asanempl
oyeeofacompany
,yourempl
oyeet
rust
syout
ogetwor
kdoneper
fect
lyon
t
ime.Thi
ngsl
i
kemi
ssi
ngdeadl
i
nesr
egul
arl
yordel
i
ver
ingwor
kthatneedst
ober
evi
sed
ov
erandov
eragai
nwi
l
ldenyy
ouapr
omot
ion.I
tmayev
enl
eav
etheempl
oyernotgi
vi
ng
y
out
askst
ocompl
etei
nthef
utur
e—ani
ght
mar
eforf
reel
ancer
s.

H.ShowI
nit
iat
ivewi
thoutbei
ngt
old

I
sthecompanyr
unni
ngbehi
nddeadl
i
neandy
ouf
eely
oucanst
ayaf
ewext
rahour
saf
ter
wor
ktof
ini
shup?Doi
t.Youar
eaf
reel
ancedesi
gnerandy
ourcl
i
entwant
sapar
ti
cul
ar
post
erdesi
gnedbutdoesn'
thav
eacopy
wri
tert
owr
it
ethecont
ent
.Ify
oucanwr
it
ethe
cont
ent
s,doso.Don'
tdel
ayacl
i
ent
'
swor
kbecauseofaf
ewcont
ent
s.

I
. RespectYourCol
l
eagues

I
tdoesn'
tmat
terwhet
hery
ouar
edeal
i
ngwi
tht
hei
nter
n,aj
uni
or,j
ani
tor
,et
c.t
heyshoul
d
al
lbet
reat
edwi
thr
espect
.Asamanager
,tr
eat
ingy
ourt
eam member
swi
thr
espectwi
l
l
hel
pimpr
ovet
hei
rpr
oduct
ivi
ty.Gi
vi
ngconst
ruct
ivecr
it
ici
sm &say
ingki
ndwor
dst
othem
ev
enwhent
heyar
en'
tabl
etodel
i
verper
fect
lywi
l
lhel
pthem st
ri
vedobet
teri
nthef
utur
e.

J.Wor
kSmar
ter

Don'
tjustwor
khar
d,wor
ksmar
ter
.Ther
easonwhyy
ouseeanempl
oyeepr
omot
edt
othe
postofmanageraf
terj
ust2y
ear
sandahar
dwor
kingempl
oyeewhohasbeenwi
tht
he
companyf
or10y
ear
sfai
l
edt
ogetapr
omot
ioni
ssmar
twor
k

B.Unet
hical
Wor
kpl
aceBehav
ior
s

A.Li
es:
- t
ell
i
ngf
alsei
deas

Ly
ingi
sa

 Tr
aitt
hati
sdet
est
edi
nandout
sidet
hewor
kpl
ace.

 I
tki
l
lst
rust
,af
fect
srel
ati
onshi
psandmayev
enputpeopl
eint
roubl
e.Ther
ear
e
di
ff
erentsi
tuat
ionswher
eempl
oyeesl
i
eint
hewor
kpl
ace-
wit
hjustonel
i
eopeni
ng
t
hef
loorf
ormanyot
her
s.

 I
tcoul
dbeasal
esmanagerl
yi
ngaboutt
henumberofcl
i
ent
stheywer
eabl
etoget
i
namont
horanempl
oyeecal
l
ingi
nsi
ckj
ustt
oat
tendanot
herj
obi
nter
view.

Al
otofempl
oyeesst
artl
yi
ngf
rom t
hei
r

 CV,
byaddi
ngexper
iencest
heydi
dn'
tacqui
re,
andt
heski
l
lst
heydon'
thav
e.

B.Taki
ngCr
edi
tforOt
her
sHar
dWor
k

I
tisv
erycommonf
ormanager
stot
akecr
edi
tfort
hei
rteam member
'shar
dwor
kwhen
r
epor
ti
ngt
othemanagement
.At
eam membermayhav
ebr
oughtani
deat
hathel
pedt
he
sal
est
eam i
mpr
ovet
hei
rsal
esby200%.Howev
er,whengi
vi
ngar
epor
t,t
hemanager
doesn'
tment
iont
het
eam member
'snamebutcl
aimst
hei
deaashi
s.Empl
oyeesneedt
o
r
educet
heuseof"
I"
,butembr
acet
heuseof“
We"
.Byt
aki
ngcr
edi
tforanot
herper
son'
s
wor
k,y
ouwi
l
lbedeny
ingt
heper
sonapr
omot
ion,bonusorcommendat
ionf
oraj
obwel
l
done.Thi
swi
l
ldi
scour
aget
heper
sonf
rom shar
ingi
deast
hatwi
l
lbenef
itt
hecompanyi
n
t
hef
utur
e.

C.Ver
bal
Har
assment
/Abuse

Empl
oyeesneedt
ost
ayawayf
rom usi
ngf
oull
anguageoncowor
ker
sinandoutoft
he
wor
kpl
ace.Thi
sisv
eryi
mpor
tantwhendeal
i
ngwi
thcust
omer
s.Cust
omer
sar
eknownt
o
getangr
yandmayr
esul
tinv
erbalabuseduet
oabadpr
oductorser
vice.Theymayev
en
geti
nsul
tyouwhent
heyar
eatf
aul
t.Asacust
omercar
erepr
esent
ati
ve,sal
esper
sonor
anyot
herempl
oyee,i
tisi
mpor
tantt
haty
oudon'
tuseabusi
vewor
dsoncust
omer
sno
mat
terhowpr
ovoked.

D.Vi
olence

Si
mil
art
over
balhar
assment
,empl
oyees shoul
d notbe v
iol
entwhen deal
i
ng wi
th
cowor
ker
sandcust
omer
s.Cust
omer
smayl
i
kel
ypr
ovokey
ou,
buti
tisbet
tert
okeepshut
andwal
kawayr
athert
hant
urnv
iol
ent
.

E.Non-
Off
iceRel
atedWor
k

Al
otofempl
oyeeshav
esi
dehust
leswhi
cht
heyuset
osuppl
ementsal
ari
es.Thi
sisv
ery
goodandonl
yver
yfewcompani
esar
eagai
nstempl
oyeeswor
kingt
omakemoneyout
side
wor
khour
s.Howev
er,
someempl
oyeesst
il
ldonon-
off
icer
elat
edwor
kdur
ingof
fi
cehour
s.
Empl
oyeeswhohav
esi
dehust
lesshoul
dtr
ydoi
ngt
hem onweekendsorempl
oyi
ngot
her
peopl
etohandl
esomeoft
hebusi
nessl
ogi
sti
cst
oav
oideat
ingi
ntoof
fi
cehour
stogett
he
wor
kdone.

F.Ext
endedBr
eaks

Compani
esgi
vel
unchbr
eakst
oempl
oyeesandpeopl
etakeadv
ant
ageoft
hesebr
eakst
o
doot
hert
hingsout
sideof
fi
cewor
kli
ke,gof
ori
nter
views,meetwi
thf
ri
endsorev
enwor
k
ont
hei
rsi
dehust
les.Theyar
efr
eet
odowhat
evert
heywantt
hisl
unchbr
eak.Empl
oyees,
howev
er,
takeadv
ant
ageoft
hesel
unchbr
eaksandext
endt
hem bey
ondt
ime.

G.Thef
t/Embezzl
ement

Someempl
oyeesar
eknownf
ordi
ver
ti
ngcompanyf
undsi
ntot
hei
rbankaccount
s-paddi
ng
pr
ojectquot
ati
ons,i
nvoi
ces,et
c.t
odecei
vet
hecompanyonhow muchwasspenton
par
ti
cul
arpr
oject
s.Thi
sacti
sdet
ri
ment
alt
othecompanybecauseempl
oyeeswhost
eal
somet
imesr
epl
acequal
i
typr
oduct
swi
th count
erf
eit
swhi
ch ar
echeaperbutcauses
damagei
nthef
utur
e.
 H.Sexual
Har
assment

Sex
ualhar
assmenti
sanof
fenset
hati
snotl
i
mit
edt
othewor
kpl
aceal
one.Anempl
oyee
accusedofsexualhar
assmentwi
l
lnotonl
yfaceconsequencesi
nthewor
kpl
acebutal
so
t
ri
edatacour
tofl
aw.Manycompani
eshav
eazer
o-t
oler
ancer
atef
orsexualhar
assment
i
nandout
sidet
hewor
kpl
ace.

I
. Cor
ruptPr
act
ices

Somecommoncausesofcor
rupt
ioncanbeseendur
ingt
heempl
oymentpr
ocessofan
or
gani
zat
ion.Theyi
nvi
tesomanypeopl
etosendt
hei
rCVsandcomef
ori
nter
viewsbut
onl
ypeopl
ewi
tht
hesamepol
i
ticalaf
fi
li
ati
onwi
tht
hem gett
hej
ob.Thi
sisal
socommon
wi
thcompani
est
hataskf
orcont
ract
orst
obi
dforapr
ojectbutt
heempl
oyeeswi
l
lonl
y
gi
vet
hem t
othei
rfr
iendswhomaynotev
enbi
datal
l
.

J.Management
/Empl
oyer
sUnet
hical
Behav
ior
s

Wor
kpl
aceet
hicsi
snotf
orempl
oyeesal
one.Empl
oyer
sar
eal
soboundt
owor
kpl
ace
et
hicsandmayal
sobet
ri
edf
orunet
hical
behav
ior
.

K.Sexf
orJob/
Promot
ion

I
tiscommonf
ormanager
s,empl
oyer
sandmaj
ordeci
sion-
maker
stouset
hei
rposi
ti
oni
n
t
hewor
kpl
acet
oinf
luencet
hehi
ri
ngdeci
sioni
nexchangef
orsex.

L.Ver
bal
Har
assment
I
tiscommonamongempl
oyer
stov
erbal
l
yhar
assempl
oyeeswhent
heymakel
i
ttl
e
mi
stakes.Thi
swi
l
lreduceempl
oyeemor
aleandpr
oduct
ivi
ty.Empl
oyer
sshoul
dal
way
s
sayki
ndwor
dst
othei
rempl
oyees.

M.UnduePr
essur
e

Deadl
i
nesar
eagr
eatwayt
omakesur
ethewor
kget
sdoneont
ime.Howev
er,when
empl
oyeesar
epl
acedunderunduepr
essur
e,t
heyendupt
radi
ngqual
i
tyf
oron-
ti
me
del
i
ver
y.Anexampl
eofunduepr
essur
ewi
l
lbegi
vi
nganempl
oyeea1-
daydeadl
i
nef
ora
pr
ojectt
hatwoul
dnor
mal
l
ytakeaweek.

N.Nepot
ism

Thi
sisacommont
ypeofcor
rupt
iont
hathappensi
nthewor
kpl
ace.Anempl
oyeewhohas
beenwor
kinghar
dfory
ear
swhi
l
einf
luenci
ngcompanygr
owt
hmaygetsi
del
i
nedf
ora
pr
omot
ionbecauseofanot
herempl
oyeewhoi
saf
ami
l
yfr
iend,f
ami
l
y,orf
ri
endoft
he
empl
oyer
.Thi
ngsl
i
ket
hisar
ewhatr
educeempl
oyeemor
aleorev
en push t
alent
ed
empl
oyeest
odr
oppi
ngar
esi
gnat
ion.

O.Unf
ri
endl
yWor
kEnv
ironment

Oneoft
het
hingst
hatcanmarpr
oduct
ivi
tyi
sanunf
ri
endl
ywor
kingenv
ironment
.Thi
smay
comeasacombi
nat
ionofabusi
vebosses,l
ackofcommendat
ion,nepot
ism,et
c.An
unf
ri
endl
yenv
ironmenti
sanenv
'ntt
hatcombi
nesv
ari
ousunet
hical
behav
ior
sint
oone

P.Unr
eal
i
sti
cExpect
ati
ons

Cr
eat
iveusual
l
yhav
eitwor
sewheni
tcomest
ohav
ingunr
eal
i
sti
cexpect
ati
onsf
rom
empl
oyees.

B.
i) Howt
oSol
veUnet
hical
Issuesatt
heWor
kpl
ace

1.Hav
eRul
es

Or
gani
zat
ionsneedt
ohav
epr
edef
inedr
ulesandr
egul
ati
onsr
egar
dingwor
kpl
aceet
hics.
These r
ules and r
egul
ati
ons shoul
d be gi
ven t
o new empl
oyees t
oget
herwi
tht
hei
r
empl
oymentcont
ract
s.Al
sohav
ingt
her
uleswr
it
tenatst
rat
egi
cpl
acesatt
hewor
kpl
ace
wi
l
lal
sohel
premi
ndpeopl
eaboutt
her
ules.Peopl
etendt
ounconsci
ousl
yimbi
bet
hings
t
heyseeev
eryday
.

2.AcceptFeedback/
Compl
aint

Makei
teasyf
orempl
oyeest
osendf
eedbackorcompl
ainti
ncaseofhar
assment
,abuse,
oranyot
herunet
hical
act
ivi
ti
esgoi
ngoni
nthewor
kpl
ace.

3.Li
stConsequencesf
orUnet
hical
Behav
ior
s

Consequencesf
orunet
hicalbehav
ior
sshoul
d al
so bepl
aced al
ongsi
det
her
ulesat
st
rat
egi
cpl
acesi
ntheor
gani
zat
ion.Thatway
,ifany
onewant
stoi
gnor
ether
ulesdespi
te
seei
ngt
hem,
thef
earofget
ti
ngpuni
shedwi
l
lst
ophi
m orherf
rom goi
ngahead.

4.Swi
ftJust
ice/
Disci
pli
nar
yAct
ion

Some compani
es of
ten cov
erup i
ssues ofr
ape,sexualhar
assment
,et
c.when t
he
per
pet
rat
ori
sahi
gh-
ranki
ngmemberoft
heor
gani
zat
ion.Thi
ngsl
i
ket
hisshoul
dnotbe
accommodat
ed.I
rr
espect
iveofwhobr
eakst
her
ule,t
her
eshoul
dbeswi
ftdi
sci
pli
nar
y
act
ionbyt
heor
gani
zat
ion.
3.
2. Fact
orst
hatAf
fectt
hePr
act
iceofEt
hical
Behav
iour(i
ndi
vi
dual
&soci
al)

A.I
ndi
vi
dual
Fact
ors

Manyi
ndi
vi
dualf
act
orsaf
fectaper
son'
set
hicalbehav
ioratwor
k,suchasknowl
edge,
v
alues,per
sonalgoal
s,mor
als&per
sonal
i
ty.Themor
einf
ormat
iont
haty
ouhav
eabouta
subj
ect
,thebet
terchancey
ouwi
l
lmakei
nfor
med,
ethi
cal
deci
sion.

Val
uesar
eani
ndi
vi
dual
'
sjudgmentorst
andar
dofbehav
ior
.Theyar
eanot
heri
ndi
vi
dual
f
act
ort
hataf
fect
set
hicalbehav
ior
.Tosomepeopl
e,act
ingi
nani
mpr
operwayi
sjusta
par
tofdoi
ngbusi
ness.

Mor
alsar
eanot
heri
ndi
vi
dualchar
act
eri
sti
cthatcanaf
fectani
ndi
vi
dual
'
set
hics.Mor
als
ar
ether
ulespeopl
edev
elopasar
esul
tofcul
tur
alnor
msandv
aluesandar
e,t
radi
ti
onal
l
y,
whatempl
oyeesl
ear
nfr
om t
hei
rchi
l
dhood,cul
tur
e,educat
ion,r
eli
gion,et
c.Theyar
e
usual
l
ydescr
ibedasgoodorbadbehav
ior
.

B.Soci
alFact
ors

Cul
tur
alnor
ms,t
heI
nter
netandf
ri
endsandf
ami
l
yar
ethr
eesoci
alf
act
orst
hatcanaf
fect
et
hicalbehav
ior
.Di
ff
erentcul
tur
eshav
enor
mst
hatv
aryf
rom pl
acet
o pl
acei
nthe
busi
nesswor
ld.Forexampl
e,y
oumi
ghthav
etof
acear
equestf
orabr
ibei
nor
dert
o
conductbusi
nessi
ncer
tai
ncount
ri
esi
nsomecount
ri
es.Thi
smi
ghtbeunet
hicalt
oyou
butconsi
der
edanaccept
abl
enor
mint
hei
rwor
kpl
ace.

Et
hical
pract
ices:

Goodet
hical
pract
icei
nthewor
kpl
acei
ncl
udest
hef
oll
owi
ng

 Acknowl
edgi
ngandr
espect
ingt
heat
ti
tudesandbel
i
efsofot
her
s
 Separ
ati
ngpr
ofessi
onal
andper
sonal
act
ivi
ti
esandi
nter
est
s
 Demonst
rat
ingef
fect
ivei
nter
per
sonal
communi
cat
ionski
l
ls
 Mai
ntai
ning i
nfor
med et
hical pr
act
ice i
n t
he f
ace of opposi
ti
on,conf
li
ct,
pr
ofessi
onal
chal
l
engesandl
i
mit
edr
esour
ces
 Model
i
nghi
ghst
andar
dsofbehav
iorandpr
esent
ati
on
 Of
fer
ingandaccept
ingadv
iceasf
eedbackonper
for
manceandf
orgui
danceand
r
ecommendat
ions
 Acknowl
edgi
ngandwor
kingwi
thi
nscopeofper
sonal
compet
ence
 Keepi
ngt
ocommi
tment
s
 Meet
ingper
for
mancer
equi
rement
s,i
ncl
udi
ng:
  adequat
epr
epar
ati
on,
per
sonal
present
ati
onandt
imemanagement
 Cooper
ati
ng wi
th col
l
eagues i
n t
eam and r
elay i
nter
pret
ing
r
esponsi
bil
i
tyt
ocommuni
cat
ion.

3.
3Adv
ant
agesandI
mpl
i
cat
ionsofWor
kpl
aceEt
hics

A.I
tcanst
imul
ateposi
ti
veempl
oyeebehav
iorandcr
eat
eaposi
ti
veambi
ancei
nthe
wor
kpl
ace
B.Ensur
esmgtgui
desandment
orst
hei
rempl
oyeesi
naheal
thyenv
ironment
C.Awor
kpl
acewi
thgoodet
hicsusual
l
yst
rengt
henst
hebondempl
oyeeshav
ewi
tht
hei
r
super
ior
D.I
tboost
spr
oduct
ivi
tyt
hroughempl
oyeeper
for
manceandj
obsat
isf
act
ionwhi
chi
n
t
urni
ncr
easescompanygr
owt
h.
E.Bad wor
kpl
ace et
hics can cause a st
rai
nint
he r
elat
ionshi
p wi
th company
st
akehol
der
s
F.Wheni
tleaks(
whi
chi
tmostl
i
kel
ywi
l
l)poorbehav
iorcanber
ecor
ded&pr
opel
l
edi
nto
unsav
oryheadl
i
nesonl
i
ne.

4.Appl
yi
ngCodesofEt
hics,
ConductandSt
andar
dsofPr
ofessi
onal
Pract
ice

4.
1ThePur
poseofPr
ofessi
onalCodesofConductandPr
act
iceAppl
yi
ngCodesofEt
hics,
ConductandSt
andar
dsofPr
ofessi
onal
Pract
ice

Acodeofet
hicsi
s

 Agui
deofpr
inci
plesdesi
gnedt
ohel
ppr
ofessi
onal
sconductbusi
nesshonest
ly&
wi
thi
ntegr
it
y.

 Al
sor
efer
redt
oasan"
ethi
cal
code,
"mayencompassar
eassuchasbusi
nesset
hics,
acodeofpr
ofessi
onal
pract
ice,
&anempl
oyeecodeofconduct
.

Awel
l
-wr
it
tencodeofconductcl
ari
fi
esanor
gani
zat
ion'
smi
ssi
on,v
alues&pr
inci
ples,
l
i
nki
ngt
hem wi
thst
andar
dsofpr
ofessi
onalconduct
.Thecodear
ti
cul
atest
hev
alues
t
heor
gani
zat
ionwi
shest
ofost
eri
nleader
s&empl
oyeesand,i
ndoi
ngso,def
ines
desi
redbehav
ior
4.
2Ty
pesofCodesofEt
hics(
Compl
i
ance,
Val
ue...
)

Acodeofet
hicscant
akeav
ari
etyoff
orms,
butt
hegener
algoal
is

 Toensur
ethatabusi
nessandi
tsempl
oyeesar
efol
l
owi
ngt
hel
aws,conduct
ing
t
hem wi
thani
dealt
hatcanbeexempl
ary
,&ensur
ingt
hatt
hebusi
nessbei
ng
conduct
edi
sbenef
ici
alf
oral
lst
akehol
der
s.

 Ther
ear
ethr
eet
ypesofcodesofet
hicsf
oundi
nbusi
ness.

i
. Compl
i
ance-
BasedCodeofEt
hics

Foral
lbusi
nesses,
lawsr
egul
atei
ssuessuchashi
ri
ngandsaf
etyst
andar
ds.Compl
i
ance-
basedcodesofet
hicsnotonl
ysetgui
del
i
nesf
orconductbutal
sodet
ermi
nepenal
ti
esf
or
v
iol
ati
ons.I
nsomei
ndust
ri
es,i
ncl
udi
ngbanki
ng,speci
fi
clawsgov
ernbusi
nessconduct
.
These i
ndust
ri
es f
ormul
ate compl
i
ance-
based codes ofet
hics t
o enf
orce l
aws and
r
egul
ati
ons.Empl
oyeesusual
l
yunder
gof
ormalt
rai
ningt
olear
nther
ulesofconduct
.
Becausenoncompl
i
ancecancr
eat
elegali
ssuesf
ort
hecompanyasawhol
e,i
ndi
vi
dual
wor
ker
swi
thi
naf
ir
m mayf
acepenal
ti
esf
orf
ail
i
ngt
ofol
l
ow gui
del
i
nes.Toensur
ethat
t
heai
msandpr
inci
plesoft
hecodeofet
hicsar
efol
l
owed,somecompani
esappoi
nta
compl
i
anceof
fi
cer
.Thi
sindi
vi
duali
staskedwi
thkeepi
ngupt
odat
eonchangesi
n
r
egul
ati
oncodesandmoni
tor
ingempl
oyeeconductt
oencour
ageconf
ormi
ty.

Thi
sty
peofcodeofet
hicsi
sbasedoncl
ear
-cutr
ulesandwel
l
-def
inedconsequences
r
athert
hani
ndi
vi
dual
moni
tor
ingofper
sonal
behav
ior
.Despi
test
ri
ctadher
encet
othel
aw,
somecompl
i
ance-
basedcodesofconductdo nott
huspr
omot
eacl
i
mat
eofmor
al
r
esponsi
bil
i
tywi
thi
nthecompany
.

i
i
. Val
ue-
BasedCodeofEt
hics

Av
alue-
basedcodeofet
hicsaddr
essesacompany
'scor
eval
uesy
stem.I
tmayout
li
ne
st
andar
ds ofr
esponsi
ble conductas t
hey r
elat
etot
he l
argerpubl
i
c good & t
he
env
ironment
.Val
uebasedet
hicalcodesmayr
equi
reagr
eat
erdegr
eeofsel
f-
regul
ati
on
t
hancompl
i
ance-
basedcodes.Somecodesofconductcont
ainl
anguaget
hataddr
esses
bot
hcompl
i
ance&v
alues.

Forexampl
e,agr
ocer
yst
orechai
nmi
ghtcr
eat
eacodeofconductt
hatespousest
he
company
'scommi
tmentt
o heal
th and saf
etyr
egul
ati
onsabov
efi
nanci
algai
n.That
gr
ocer
ychai
nmi
ghtal
soi
ncl
udeast
atementaboutr
efusi
ngt
ocont
ractwi
thsuppl
i
ers
t
hatf
eedhor
monest
oli
vest
ockorr
aiseani
mal
sini
nhumanel
i
vingcondi
ti
ons.
 4.
3CodeofEt
hicsamongPr
ofessi
onal
s

Adv
iser
smustber
egi
ster
edandcer
ti
fi
edorst
ater
egul
ator
sar
eboundbyacodeofet
hics.
Thi
sisal
egalr
equi
rementandal
soacodeofl
oyal
tyt
hatr
equi
rest
hem t
oacti
nthebest
i
nter
estoft
hei
rcl
i
ent
s.Cer
ti
fi
edpubl
i
caccount
ant
s,whi
char
enott
ypi
cal
l
yconsi
der
ed
f
iduci
ari
est
othei
rcl
i
ent
s,st
il
lar
eexpect
edt
ofol
l
owsi
mil
aret
hical
standar
dsl
i
kei
ntegr
it
y,
obj
ect
ivi
ty,
trut
hful
ness,
&av
oidanceofconf
li
ctsofi
nter
est
.

Pr
ofessi
onal
sshoul
dobeyby
:

 Actwi
thi
ntegr
it
y,compet
ence,
dil
i
gence,
respect
,andi
nanet
hicalmannerwi
tht
he
publ
i
c,cl
i
ent
s,pr
ospect
ive cl
i
ent
s,empl
oyer
s,empl
oyees,col
l
eagues i
nthe
i
nvest
mentpr
ofessi
on,
andot
herpar
ti
cipant
sint
hegl
obal
capi
tal
mar
ket
s.
 Pl
acet
hei
ntegr
it
yoft
hei
nvest
mentpr
ofessi
onandt
hei
nter
est
sofcl
i
ent
sabov
e
t
hei
rownper
sonal
int
erest
s.
 Use r
easonabl
e car
e and exer
cise i
ndependentpr
ofessi
onalj
udgmentwhen
conduct
ing i
nvest
mentanal
ysi
s,maki
ng i
nvest
mentr
ecommendat
ions,t
aki
ng
i
nvest
mentact
ions,
andengagi
ngi
not
herpr
ofessi
onal
act
ivi
ti
es.
 Pr
act
iceandencour
ageot
her
stopr
act
icepr
ofessi
onal
l
yandet
hical
l
ythatwi
l
l
r
efl
ectcr
edi
tont
hemsel
vesandt
hepr
ofessi
on.
 Pr
omot
ethei
ntegr
it
yandv
iabi
l
ityoft
hegl
obalcapi
talmar
ket
sfort
heul
ti
mat
e
benef
itofsoci
ety
.
 Mai
ntai
nandi
mpr
ovet
hei
rpr
ofessi
onalcompet
enceandst
ri
vet
omai
ntai
nand
i
mpr
ovet
hecompet
enceofot
heri
nvest
mentpr
ofessi
onal
s.

Al
lcompani
eswi
l
lhav
eadi
ff
erentcodeofet
hicswi
thdi
ff
erentar
easofi
nter
est
,based
ont
hei
ndust
ryt
heyar
einv
olv
edi
n,butt
hear
east
hatcompani
est
ypi
cal
l
yfocuson
i
ncl
ude:i
ntegr
it
y,obj
ect
ivi
ty,pr
ofessi
onalcompet
ence,conf
ident
ial
i
ty,andpr
ofessi
onal
behav
ior
.

Acodeofet
hicsi
nbusi
nessi
sasetofgui
dingpr
inci
plesi
ntendedt
oensur
eabusi
ness
andi
tsempl
oyeesactwi
thhonest
yandi
ntegr
it
yinal
lfacet
sofi
tsday
-to-
dayoper
ati
ons
andt
oonl
yengagei
nact
sthatpr
omot
eabenef
itt
osoci
ety
.
 4.
4TheDi
ff
erencebet
weenaCodeofEt
hicsandaCodeofConduct
 A codeofet
hicsi
sbr
oaderi
nit
snat
ure,out
li
ningwhati
saccept
abl
efort
he
companyi
nter
msofi
ntegr
it
yandhowi
toper
ates.
 A codeofconducti
smor
efocusedi
nnat
ureandi
nst
ruct
show abusi
ness'
empl
oyeesshoul
dactdai
l
yandi
nspeci
fi
csi
tuat
ions.
 Acodeofet
hicsi
sagui
dingsetofpr
inci
plesi
ntendedt
oinst
ructpr
ofessi
onal
sto
acti
namannert
hati
shonestandt
hati
sbenef
ici
alt
oal
lst
akehol
der
sinv
olv
ed.
 Acodeofet
hicsi
sdr
aft
edbyabusi
nessandt
ail
oredt
othespeci
fi
cindust
ryat
hand,
requi
ri
ngal
lempl
oyeesoft
hatbusi
nesst
oadher
etot
hecode.

4.
5Appl
yi
ngCodeofConduct

Acodeofconducti
s

 Appl
i
est
oev
ery
onewi
thi
nanor
gani
zat
ion,wi
theachcompanyhav
ingt
hei
rown
codeofconductt
hatempl
oyeesneedt
ofol
l
ow.

 Cr
eat
edbyt
heempl
oyert
olett
hei
rst
affmember
sknowwhati
sexpect
edoft
hem
i
nter
msofbehav
iori
nthewor
kpl
ace.

 Themostcommonpol
i
cywi
thi
nanor
gani
zat
ion.Thi
spol
i
cyl
aysoutt
hecompany
's
pr
inci
ples,st
andar
ds,andt
hemor
alandet
hicalexpect
ati
onst
hatempl
oyeesand
t
hir
dpar
ti
esar
ehel
dtoast
heyi
nter
actwi
tht
heor
gani
zat
ion.

#)SomeCodesofConductset
sthev
aluesandpr
inci
plest
hatweas

 Empl
oyeesf
oll
ow i
n(ouri
nter
act
ionswi
theachot
her
)and(
wit
hourst
akehol
der
s
such as cust
omer
s and ot
herbusi
ness par
tner
s,ourshar
ehol
der
s)and (
the
r
egul
ator
yaut
hor
it
ies)
.Itf
ormst
hebasi
sforourbehav
iorandf
ort
hepubl
i
cimage.

4.
6St
andar
dsofPr
ofessi
onal
Pract
ice

A. Pr
ofessi
onal
Ser
vices C.Agr
eementwi
thI
nst
it
uti
onal
Missi
on&Goal
s.

B. ManagementofI
nst
it
uti
onal
Resour
ces D.ManagementofI
nst
it
uti
onal
Resour
ces

E.Empl
oyment
Empl
oymentRel
ati
onshi
p F.Conf
li
ctofI
nter
est

G.Legal
Legal
Aut
hor
it
y H.Equal
Consi
der
ati
on&Tr
eat
mentofOt
her
s

I
.Pr
ofessi
onal
sPr
ofessi
onal
sBehav
ior K.I
ntegr
it
yofI
nfor
mat
ion&Resear
chu
TheSt
andar
dsofPr
ofessi
onal
Pract
icear
eanagr
eedupon–

 Setofet
hicalandpr
ofessi
onalst
andar
ds.Member
sthepr
ofessi
onsuset
hese
st
andar
dsi
ndev
elopi
ngt
hei
rowncodesandgui
det
hem dai
l
yast
heycont
inuet
hei
r
wor
k.Thesei
ncl
udet
hef
oll
owi
ng:

1.Pr
ofessi
onal
Ser
vices

Member
soft
hepr
ofessi
onf
ulf
il
lther
esponsi
bil
i
tiesoft
hei
rposi
ti
onby

 Suppor
ti
ngt
heeducat
ionali
nter
est
s,r
ight
s,andwel
far
eofcl
i
ent
sinaccor
dance
wi
tht
hemi
ssi
onoft
heempl
oyi
ngi
nst
it
uti
on.

2.Agr
eementwi
thI
nst
it
uti
onal
Missi
onandGoal
s

Member
swhoacceptempl
oymentwi
thaneducat
ionali
nst
it
uti
onsubscr
ibet
othegener
al
mi
ssi
onandgoal
soft
hei
nst
it
uti
on.

3.ManagementofI
nst
it
uti
onal
Resour
ces

Member
soft
hepr
ofessi
onseekt
oadv
ancet
hewel
far
eoft
heempl
oyi
ngi
nst
it
uti
on
t
hroughaccount
abi
l
ityf
ort
hepr
operuseofi
nst
it
uti
onalf
unds,
per
sonnel
,equi
pment
,and
ot
herr
esour
ces.Member
sinf
orm appr
opr
iat
e of
fi
cial
s ofcondi
ti
ons whi
ch maybe
pot
ent
ial
l
ydi
srupt
iveordamagi
ngt
othei
nst
it
uti
on'
smi
ssi
on,
per
sonnel
,andpr
oper
ty.

4.Empl
oymentRel
ati
onshi
p

Member
shonorempl
oymentr
elat
ionshi
ps.Member
sdonotcommencenew dut
iesor
obl
i
gat
ionsatanot
heri
nst
it
uti
onunderanewcont
ract
ualagr
eementunt
ilt
ermi
nat
ionof
anexi
sti
ngcont
ract
,unl
essot
her
wiseagr
eedt
obyt
hememberandt
hemember
'scur
rent
andnewsuper
visor
s.Member
sadher
etopr
ofessi
onalpr
act
icesi
nsecur
ingposi
ti
onsand
empl
oymentr
elat
ionshi
ps.

5.Conf
li
ctofI
nter
est

Member
srecogni
zet
hei
robl
i
gat
iont
otheempl
oyi
ngi
nst
it
uti
onandseekt
oav
oidpr
ivat
e
i
nter
est
s,obl
i
gat
ions,and t
ransact
ions whi
ch ar
ein conf
li
ctofi
nter
estorgi
vet
he
appear
anceofi
mpr
opr
iet
y.Member
scl
ear
lydi
sti
ngui
shb/
nst
atement
sandact
ionswhi
ch
r
epr
esentt
hei
rownper
sonalv
iews&t
hosewhi
chr
epr
esentt
hei
rempl
oyi
ngi
nst
it
uti
on
wheni
mpor
tantt
odoso.
6.Legal
Aut
hor
it
y

Member
srespectandacknowl
edgeal
llawf
ulaut
hor
it
y.Member
sref
rai
nfr
om conduct
i
nvol
vi
ngdi
shonest
y,f
raud,
decei
t,andmi
srepr
esent
ati
onorunl
awf
uldi
scr
imi
nat
ion.

Member
sdemonst
rat
econcer
nfort
hel
egal
,soci
alcodesandmor
alexpect
ati
onsoft
he
communi
ti
esi
nwhi
cht
heyl
i
veandwor
kev
enwhent
hedi
ctat
esofone'
sconsci
encemay
r
equi
rebehav
iorasapr
ivat
eci
ti
zenwhi
chi
snoti
nkeepi
ngwi
tht
hesecodes/
expect
ati
ons.

7.Equal
Consi
der
ati
onandTr
eat
mentofOt
her
s

Member
sexecut
epr
ofessi
onalr
esponsi
bil
i
tieswi
thf
air
nessandi
mpar
ti
ali
tyandshow
equalconsi
der
ati
ont
oindi
vi
dual
sregar
dlessofst
atusorposi
ti
on.Member
srespect
i
ndi
vi
dual
i
tyand pr
omot
ean appr
eci
ati
on ofhuman di
ver
sit
yin hi
ghereducat
ion.I
n
keepi
ngwi
tht
hemi
ssi
onoft
hei
rrespect
ivei
nst
it
uti
onandr
emai
ningcogni
zantoff
eder
al,
st
ate,andl
ocall
aws,t
heydonotdi
scr
imi
nat
eont
hebasi
sofr
ace,col
or,nat
ionalor
igi
n,
r
eli
gion,age,sex,af
fect
ion ordi
sabi
l
ity
. Member
s do notengage i
n ort
oler
ate
har
assmenti
n anyf
orm and shoul
d exer
cisepr
ofessi
onalj
udgmenti
n ent
eri
ng i
nto
i
nti
mat
erel
ati
onshi
pswi
tht
hosef
orwhom t
heyhav
eanysuper
visor
y,ev
aluat
ive,or
i
nst
ruct
ional
responsi
bil
i
ty.

8.Pr
ofessi
onal
sBehav
ior

Member
s demonst
rat
e and pr
omot
eresponsi
ble behav
iorand suppor
tact
ions t
hat
enhance per
sonalgr
owt
h and dev
elopmentofwor
ker
s.Member
sfost
ercondi
ti
ons
desi
gnedt
oensur
eawor
ker
s’accept
anceofr
esponsi
bil
i
tyf
orhi
s/herownbehav
ior
.
Member
sinf
orm andeducat
ewor
ker
s’ast
osanct
ionsorconst
rai
ntsonwor
kerbehav
ior
whi
chmayr
esul
tfr
om v
iol
ati
onsofl
awori
nst
it
uti
onal
pol
i
cies.

9.I
ntegr
it
yofI
nfor
mat
ionandResear
ch

Member
sensur
ethatal
linf
ormat
ionconv
eyedt
oot
her
sisaccur
ateandi
nappr
opr
iat
e
cont
ext
.Int
hei
rresear
chandpubl
i
cat
ions,member
sconductandr
epor
tresear
chst
udi
es
t
oassur
eaccur
atei
nter
pret
ati
onoff
indi
ngs,andt
heyadher
etoaccept
edpr
ofessi
onal
st
andar
dsofacademi
cint
egr
it
y.

10.
Conf
ident
ial
i
ty

Member
s ensur
ethat conf
ident
ial
i
tyi
s mai
ntai
ned wi
thr
espect t
o al
lpr
ivi
l
eged
communi
cat
ionsandt
oeducat
ionalandpr
ofessi
onalr
ecor
dsconsi
der
edconf
ident
ial
.
Theyi
nfor
m al
lpar
ti
esoft
henat
ureand/
orl
i
mit
sofconf
ident
ial
i
ty.Member
sshar
e
i
nfor
mat
iononl
yinaccor
dancewi
thi
nst
it
uti
onalpol
i
ciesandr
elev
antst
atut
eswhengi
ven
t
hei
nfor
medconsentorwhenr
equi
redt
opr
eventper
sonal
har
mtot
hemsel
vesorot
her
s.

11.
Resear
chI
nvol
vi
ngHumanSubj
ect
s

Member
s ar
e awar
e ofand t
ake r
esponsi
bil
i
tyf
oral
lper
ti
nentet
hicalpr
inci
ples &
i
nst
it
uti
onalr
equi
rement
s when pl
anni
ng any r
esear
ch act
ivi
ty deal
i
ng wi
th human
subj
ect
s.

12.
Repr
esent
ati
onofPr
ofessi
onal
Compet
ence

Member
satal
lti
mesr
epr
esentaccur
atel
ythei
rpr
ofessi
onalcr
edent
ial
s,compet
enci
es,
andl
i
mit
ati
onsandactt
ocor
rectanymi
srepr
esent
ati
onsoft
hesequal
i
ficat
ionsbyot
her
s.
Member
s make pr
operr
efer
ral
sto appr
opr
iat
e pr
ofessi
onal
s when t
he member
's
pr
ofessi
onal
compet
encedoesnotmeett
het
askori
ssuei
nquest
ion.

13.
Sel
ect
ionandPr
omot
ionPr
act
ices

Member
s suppor
t nondi
scr
imi
nat
ory
,fai
r empl
oyment pr
act
ices by appr
opr
iat
ely
publ
i
cizi
ngst
affv
acanci
es,
sel
ect
ioncr
it
eri
a,deadl
i
nes,
&pr
omot
ioncr
it
eri
ainaccor
dance
wi
tht
hespi
ri
t& i
ntentofequaloppor
tuni
typol
i
cies& est
abl
i
shedl
egalgui
del
i
nes&
i
nst
it
uti
onal
pol
i
cies.

14.
Ref
erences

Member
s,whenser
vingasar
efer
ence,pr
ovi
deaccur
ate&compl
etei
nfor
mat
ionabout
candi
dat
es,i
ncl
udi
ngbot
hrel
evantst
rengt
hs&l
i
mit
ati
onsofapr
ofessi
onal&per
sonal
nat
ure.

15.
JobDescr
ipt
ionandPer
for
manceEv
aluat
ion

Member
scl
ear
lydef
inewi
thsubor
dinat
es&super
visor
sjobr
esponsi
bil
i
tiesanddeci
sion-
maki
ngpr
ocedur
es,
mut
ual
expect
ati
ons,
account
abi
l
itypr
ocedur
es,
&ev
aluat
ioncr
it
eri
a.

16.
CampusCommuni
ty

Member
spr
omot
easenseofcommuni
tyamongal
lar
easoft
hecampusbywor
king
cooper
ati
vel
ywi
thst
aff
,&ot
her
sout
sidet
hei
nst
it
uti
ont
oaddr
esst
hecommongoal
s.

17.
Prof
essi
onal
Dev
elopment

Member
shav
eanobl
i
gat
iont
ocont
inueper
sonal
prof
essi
onal
growt
handt
ocont
ri
but
eto
t
hedev
elopmentoft
hepr
ofessi
onbyenhanci
ngper
sonalknowl
edgeandski
l
ls,shar
ing
i
deas and i
nfor
mat
ion,i
mpr
ovi
ng pr
ofessi
onalpr
act
ices,conduct
ing and r
epor
ti
ng
r
esear
ch,andpar
ti
cipat
ingi
nassoci
ati
onact
ivi
ti
es.Member
spr
omot
eandf
aci
l
itat
ethe
pr
ofessi
onalgr
owt
h ofst
affand t
hey emphasi
ze et
hicalst
andar
ds i
n pr
ofessi
onal
pr
epar
ati
on&dev
’tpr
ogr
ams.

18.
Assessment
: Member
sregul
arl
yandsy
stemat
ical
l
yassessor
gani
zat
ionalst
ruct
ures,
pr
ogr
ams,andser
vicest
odet
ermi
newhet
hert
hedev
elopment
algoal
sandneedsof
wor
ker
sar
ebei
ngmetandt
oassur
econf
ormi
tyt
opubl
i
shedst
andar
dsandgui
del
i
nes.