Unit 17: Business Process Support

Student Name/ID
Number

Unit Number and Title Unit 17: Business Process Support

Academic Year 2024-2025

Unit Tutor

Assignment Title Exploring Data and Information Use in Practice

Issue Date

Submission Date

Submission Format

Format:

● A report specified in Activity

 You must use font Calibri size 12, set number of the pages and use multiple line
spacing at 1.5. Margins must be: left: 1.25 cm; right: 1 cm; top: 1 cm and bottom: 1
cm.
 You should use in text references and a list of all cited sources at the end of the
essay by applying Harvard referencing style.
 The recommended word limit is 1500-2000 words (+/-10%), excluding the tables,
graphs, diagrams, appendixes and references. You will not be penalized for
exceeding the total word limit.
 The cover page of the report has to be the Assignment front sheet 1 (to be
attached with this assignment brief).

Submission:

 Students are compulsory to submit the assignment in due date and in a way
requested by the Tutor.
 The form of submission will be a soft copy posted on http://cms.btec.edu.vn/.
 Remember to convert the Word file into PDF file before the submission on
CMS. Students are advised to use latex to write the assignment.

Note:
  The individual Assignment must be your own work, and not copied by or from
another student or from anywhere.
 If you use ideas, quotes or data (such as diagrams) from books, journals or
other sources, you must reference your sources, using the Harvard style.
Make sure that you understand and follow the guidelines to avoid plagiarism. Failure
to comply this requirement will result in a failed assignment.

Unit Learning Outcomes

LO1 Discuss the use of data and information to support business processes and the
value they have for an identified organisation.
LO2 Discuss the implications of the use of data and information to support business
processes in a real-world scenario.

Transferable skills and competencies developed

Computing-related cognitive skills

 Demonstrate knowledge and understanding of essential facts, concepts,
principles and theories relating to computing and computer applications
 Recognise and analyse criteria and specifications appropriate to specific
problems, and plan strategies for their solutions
 Methods and tools: deploy appropriate theory, practices and tools for the
design,
 implementation and evaluation of computer-based systems
 Recognise the professional, economic, social, environmental, moral and ethical
issues involved in the sustainable exploitation of computer technology and be
guided by the adoption of appropriate professional, ethical and legal practices.
Computing-related practical skills
 The ability to evaluate systems in terms of quality attributes and possible
trade-offs presented within the given problem
 The ability to critically evaluate and analyse complex problems, including those
with incomplete information, and devise appropriate solutions, within the
constraints of a budget.
Generic skills for employability
 Intellectual skills: critical thinking; making a case; numeracy and literacy
 Contextual awareness, e.g. the ability to understand and meet the needs of
individuals, business, and the community, and to understand how workplaces
and organisations are governed.
Vocational scenario

Organisation:

ABC Manufacturing is a multinational company specializing in the production and

distribution of consumer electronics. The organization faces numerous challenges in
managing its supply chain efficiently and effectively. However, by leveraging data and
information to support its business processes, ABC Manufacturing successfully
addresses these challenges and achieves significant improvements in its operations.

One major implication of using data and information in ABC Manufacturing's supply
chain is the ability to forecast demand accurately. By analysing historical sales data,
market trends, and customer preferences, the organization can anticipate future
demand patterns and adjust its production and inventory levels accordingly. This
helps minimize stockouts, reduce excess inventory, and optimize the utilization of
resources, leading to cost savings and improved customer satisfaction.

Role:

You are employed by ABC Manufacturing as an intern and have worked on several
projects over the last three months connecting clients with local/national datastores.
You have been asked by the Head of Data Analyst to design a presentation, with an
accompanying summary sheet, to show future clients how they can use data and
information to support business processes for informing best practice. If successful,
your line manager has agreed to let you lead the next project and solution design.

Assignment activity and guidance

Task 1. Presentation
Your presentation should address the following areas.
a) Discussion on how data and information support business processes, including
the value they have for organisations
b) Discussion of how data is generated and used by organisations to support
business processes and the tools for manipulation to form meaningful data
c) Your assessment on the impact and value of data and information, in relation to
previous client project(s) for real-world business processes in practice
d) An overview of human- and machine-generated data mechanisms and tools that
could be used as part of process to manipulate and form meaningful data.
Task 2. Summary Sheet
The summary sheet will accompany the presentation to include the following.
 Detailed description of common threats to data and how they can be
mitigated at personal and organisation level
 Discussion of the social, legal, and ethical implications of using data and
information to support business processes, recognising relevant regulatory
issues
 Analysis based on one of your previous client project(s), on the impact of using
data and information to support business real-world processes
 Evaluation on wider implications of using data and information to support
business processes, including failure to adequately protect data and
information.
Recommended Resources
Please note that the resources listed are examples for you to use as a starting
point in your research – the list is not definitive.

• Slides and Labs of the course at https://flm.poly.edu.vn/

Weblinks - general:
https://builtin.com/ (2022) What Is Data Science? A Complete Guide [online]
Available at:
https://builtin.com/data-science [Accessed 1 August 2022]
https://datascience.codata.org/ (2022) Data science -Online data science journal
[online]
Available at: https://datascience.codata.org/ [Accessed 1 August 2022]
https://towardsdatascience.com/ (2022) Data Science Articles [online] Available
at:
https://towardsdatascience.com/ [Accessed 1 August 2022]
https://www.simplilearn.com/ (2022) What is Data Science: Lifecycle,
Applications, Prerequisites
and Tools [online] Available at: https://www.simplilearn.com/tutorials/data-
sciencetutorial/what-is-data-science [Accessed 1 August 2022]
Weblinks - open datastores & portals:
https://data.gov.au/ (2022) Australian Government Datastore [online] Available
at:
https://data.gov.au/ [Accessed 1 August 2022]
https://data.gov.sg/ Singaporean Government Datastore [online] Available at:
https://data.gov.sg/ [Accessed 1 August 2022]
https://data.london.gov.uk/ London Datastore [online] Available at:
https://data.london.gov.uk/ [Accessed 1 August 2022]
https://daten.berlin.de/ Berlin Open Data [online] Available at:
https://daten.berlin.de/
[Accessed 1 August 2022]
https://opendata.cityofnewyork.us/ Open Data for All New Yorkers [online]
Available at:
https://opendata.cityofnewyork.us/ [Accessed 1 August 2022]
Journal articles:
Fetais, A., Abdella, G.M., Al-Khalifa, K.N. and Hamouda, A.M. (2022) Business
process reengineering: a literature review-based analysis of implementation
measures. Information.
Volume 13, Issue 4. doi:10.3390/info13040185.
Reed-Berendt, R., Dove, E.S. and Pareek, M. (2021) The Ethical Implications of
Big Data
Research in Public Health: “Big Data Ethics by Design” in the UK‐REACH Study.
Ethics &
Human Research, 44(1), pp.2-17. doi:10.1002/eahr.500111.
Reading:
Jeston, J. and Nelis, J. (2018) Business Process Management. 4th edn. Routledge.
Marr, B. (2015) Big Data: Using SMART Big Data, Analytics and Metrics to Make
Better Decisions
and Improve Performance. 1st edn. John Wiley & Sons, Ltd.
HN Global
HN Global HN Global (2021) Reading Lists. Available at:
https://hnglobal.highernationals.com/learning-zone/reading-lists
HN Global (2021) Student Resource Library. Available at:
https://hnglobal.highernationals.com/subjects/resource-libraries
HN Global (2021) Textbooks. Available at:
https://hnglobal.highernationals.com/textbooks
Learning Outcomes and Assessment Criteria

Pass Merit Distinction

LO1 Discuss the use of data and information to LO1 and LO2
support D1 Evaluate the wider
business processes and the value they have for an implications of using data
identified organisation and information to
support business
P1 Discuss how data and M1 Assess the value of
processes in an identified
information support data and information to
organisation.
business processes and individuals and
the value they have for organisations in relation
organisations. to real-world business
P2 Discuss how data is processes.
generated and the tools
used to manipulate it to
form meaningful data to
support business
operations.

LO2 Discuss the implications of the use of data and

information to support business processes in a
realworld scenario
P3 Discuss the social M2 Analyse the impact of
legal using data and
and ethical implications information
of using data and to support business
information to support realworld business
business processes. processes.
P4 Describe common
threats to data and how
they can be mitigated at
on a personal and
organisational level.