Scribd
Upload
26 views2 pages

SYLLABUS

Uploaded by

Dinesh Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
26 views2 pages

SYLLABUS

Uploaded by

Dinesh Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

CLOUD SERVICES MANAGEMENT

LT P C20 2 3
COURSE OBJECTIVES:
 Introduce Cloud Service Management terminology, definition & concepts
 Compare and contrast cloud service management with traditional IT service
management
 Identify strategies to reduce risk and eliminate issues associated with
adoption of cloud services
 Select appropriate structures for designing, deploying and running cloud-
based services in a business environment
 Illustrate the benefits and drive the adoption of cloud-based services to
solve real world problems

UNIT I CLOUD SERVICE MANAGEMENT FUNDAMENTALS 6


Cloud Ecosystem, The Essential Characteristics, Basics of Information
Technology Service Management and Cloud Service Management, Service
Perspectives, Cloud Service Models, Cloud Service Deployment Models

UNIT II CLOUD SERVICES STRATEGY 6


Cloud Strategy Fundamentals, Cloud Strategy Management Framework, Cloud
Policy, Key Driver for Adoption, Risk Management, IT Capacity and Utilization,
Demand and Capacity matching, Demand Queueing, Change Management, Cloud
Service Architecture

UNIT III CLOUD SERVICE MANAGEMENT 6


Cloud Service Reference Model, Cloud Service LifeCycle, Basics of Cloud
Service Design, Dealing with Legacy Systems and Services, Benchmarking of
Cloud Services, Cloud Service Capacity Planning, Cloud Service Deployment and
Migration, Cloud Marketplace, Cloud Service Operations Management

UNIT IV CLOUD SERVICE ECONOMICS 6


Pricing models for Cloud Services, Freemium, Pay Per Reservation, Pay per User,
Subscription based Charging, Procurement of Cloud-based Services, Capex vs
Opex Shift, Cloud service Charging, Cloud Cost Models

UNIT V CLOUD SERVICE GOVERNANCE & VALUE 6


IT Governance Definition, Cloud Governance Definition, Cloud Governance
Framework, Cloud Governance Structure, Cloud Governance Considerations,
Cloud Service Model Risk Matrix, Understanding Value of Cloud Services,
Measuring the value of Cloud Services, Balanced Scorecard, Total Cost of
Ownership

COURSE OUTCOMES:
CO1:Exhibit cloud-design skills to build and automate business solutions using
cloud technologies. CO2: Possess Strong theoretical foundation leading to
excellence and excitement towards adoption of cloud-based services
CO3: Solve the real world problems using Cloud services and technologies
30 PERIODS

PRACTICAL EXERCISES: 30 PERIODS


1. Create a Cloud Organization in AWS/Google Cloud/or any equivalent
Open Source cloud softwares like Openstack, Eucalyptus, OpenNebula
with Role-based access control
2. Create a Cost-model for a web application using various services and
do Cost-benefit analysis
3. Create alerts for usage of Cloud resources
4. Create Billing alerts for your Cloud Organization
5. Compare Cloud cost for a simple web application across AWS, Azure and
GCP and suggest the best one
TOTAL:60 PERIODS
TEXT BOOKS
1. Cloud Service Management and Governance: Smart Service Management
in Cloud Era by Enamul Haque, Enel Publications
2. Cloud Computing: Concepts, Technology & Architecture by Thomas
Erl, Ricardo Puttini, Zaigham Mohammad 2013
3. Cloud Computing Design Patterns by Thomas Erl, Robert Cope, Amin Naserpour

REFERENCES
1. Economics of Cloud Computing by Praveen Ayyappa, LAP Lambert Academic
Publishing
2. Mastering Cloud Computing Foundations and Applications Programming
Rajkumar Buyya, Christian Vechhiola, S. Thamarai Selvi

CO’s-PO’s & PSO’s MAPPING


CO’s PO’s PSO’s
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3
1 3 3 1 1 1 - - - 2 1 3 2 2 1 3
2 3 1 2 3 2 - - - 1 2 3 1 2 2 2
3 1 1 3 1 3 - - - 3 3 1 1 3 2 1
4 1 1 1 2 3 - - - 2 3 3 1 1 1 1
5 1 3 3 2 2 - - - 1 3 1 2 1 3 2
AVg. 1.8 1.8 2 1.8 2.2 - - - 1.8 2.4 2.2 1.4 1.8 1.8 1.8
1 - low, 2 - medium, 3 - high, ‘-' - no correlation

You might also like