SAP Document Compliance

Overview
SAP Globalization Services, SAP SE
April 2021

PUBLIC

Globalization Services
Local solutions. Global success.
Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the
permission of SAP. This presentation is not subject to your license agreement or any other service or
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reason with-out notice. The information in this document is not a commitment, promise or legal obligation to
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express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular
purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a
contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages
were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results
to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-
looking statements, which speak only as of their dates, and they should not be relied upon in making
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Agenda
➢ Introduction

➢ Solution Overview

➢ Roadmap

➢ Useful Links

➢ Q&A
Document Compliance
Introduction
Customer Needs –
Compliance with on-line Exchange of Electronic Documents

real-time
online reporting

Local Regulations reporting

global coverage
fiscal control Invoices & delivery notes & tax certificates &…
cost reduction
compliance savings in public procurement

Business Transactions
reimagine business process Integration with the backend
minimize compliance risk (Business Suite or S/4HANA)
digitalization. tax administration. EU e-invoicing mandate
unified user
experience

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Explosion of Local Compliance Obligations
Governments worldwide are keeping pace with the evolving laws and governance frameworks
Hungary: E- invoice registration
India: E-delivery (eWayBill)
Mexico: E-payment
Australia: E-payroll (Single Touch Payroll)
Australia: E-invoicing
New Zealand: E-invoicing
Singapore: E-invoicing
UK: Making Tax Digital
Italy: B2B E-invoicing
Sweden: B2G E-invoicing
Norway: B2G E-invoicing
Kazakhstan: E-delivery
Costa Rica: E-invoicing
Panama: E-invoicing
Slovenia: B2G E-invoicing Paraguay: E-invoicing
Hungary: Transport registration Dominican Republic: E-invoicing
Ecuador: E-invoicing New Zealand: E-payroll (Payday reporting)
Uruguay: E-invoicing Greece: E-books
Colombia: E-invoicing Greece: E-delivery
Croatia: B2G E-invoicing Greece: E-payroll
Mexico: E-invoicing (CFDI) Czech Republic: Cash invoice registration Greece: B2G E-invoicing
Argentina: E-invoicing Slovenia: Cash invoice registration Italy: E-ordering
Chile: E-invoicing Mexico: E-payroll Chile: E-factoring
Chile: E-books Spain: Real time reporting (SII) Argentina: E-factoring
Chile: E-delivery Peru: E-tax certificates Germany: B2G E-invoicing
Peru: E-invoicing India: GST reporting Taiwan: E-invoicing
Italy: B2G E-invoicing Belgium: B2G E-invoicing Poland: B2G E-invoicing
Denmark: B2G e-invoicing Austria: B2G E-invoicing Netherlands: B2G E-invoicing Portugal: B2G E-invoicing
Korea: E-tax Spain: B2G E-invoicing France: B2G E-invoicing Bulgaria: Cash invoice registration
China: Golden tax interface Turkey: E-invoicing Turkey: E-delivery India: Invoice registration
Brazil: E-invoicing (NFe) Turkey: E-ledger Turkey: Export registration Vietnam: E-invoicing

2011 2014 2017 2020

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Motivation - Digital transformation driven by authorities

Tax Digital Business

Compliance Government Benefits
Efficiency

Detect VAT leakage Tax revenue Process efficiency

▪ B2B / B2C (cash) management ▪ Automation
transactions
Analytics (forecasts, ▪ Spend management
▪ National / Foreign
predictions, statistics) ▪ Interoperability
transactions
Public procurement ▪ SME support
Curb shadow economy
▪ Multiple document types
▪ Transaction controls beyond
e-invoices Financing
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SAP Document Compliance – Local Versions
55 Scenarios in 26 Countries (SAP S/4HANA)
Spain Turkey Netherlands Sweden Poland
▪ Customer invoice ▪ Customer invoice ▪ Customer invoice via Peppol ▪ Customer invoice via Peppol ▪ Customer invoice via Peppol
▪ Tax Register Books ▪ Consumer invoice ▪ Supplier invoice via Peppol ▪ Supplier invoice via Peppol ▪ Supplier invoice via Peppol
▪ Supplier invoice
Italy Belgium Denmark Ireland
▪ Export registration
▪ Customer invoice ▪ Customer invoice via Peppol ▪ Customer invoice via Peppol ▪ Customer invoice via Peppol
Mexico ▪ Transport registration
▪ Supplier Invoice ▪ Supplier invoice via Peppol ▪ Supplier invoice via Peppol ▪ Supplier invoice via Peppol
▪ Customer invoice Greece
Hungary Norway Germany
▪ Payment receipt ▪ Tax Register Books Austria
▪ Transport registration ▪ Customer invoice via Peppol ▪ ▪ Customer invoice via Peppol
▪ Delivery Note Customer invoice via Peppol
▪ Invoice Registration Portugal ▪ Supplier invoice via Peppol ▪ Supplier invoice via Peppol ▪ Supplier invoice via Peppol
Peru
▪ Customer invoice France 1 ▪ Customer invoice via e-mail (ZUGFeRD)
▪ Customer invoice
▪ Customer invoice via Peppol
▪ Consumer invoice
▪ Supplier invoice via Peppol
▪ Withholding tax certificate
▪ Collection tax certificate

Colombia India Taiwan, China Australia

▪ Customer invoice ▪ Transport Registration ▪ Customer invoice ▪ Customer invoice via Peppol
Chile
▪ Supplier invoice ▪ Customer Invoice ▪ Consumer invoice ▪ Supplier invoice via Peppol
▪ Customer invoice
▪ Supplier invoice South Korea Singapore New Zealand 1
Brazil ▪ Customer invoice ▪ Customer invoice via Peppol ▪ Customer invoice via Peppol
▪ Consumer invoice
▪ Customer invoice ▪ Supplier invoice ▪ Supplier invoice via Peppol ▪ Supplier invoice via Peppol
▪ Delivery note
▪ Supplier invoice Thailand
▪ Ledgers
▪ Credit Invoice (Factoring) ▪ Customer Invoice

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 1 This is the current stand of planning and can be changed by SAP without notice. 8
Digital Compliance – Diversity of Local Requirements (examples)

Sender Receiver

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Solution Overview
What is the solution about?

SAP Document Compliance is a global solution to address local

requirements mandating the submission of electronic documents to
authorities or business partners.
Local versions follow one of the following deployment models:
▪ PaaS Solutions
– Based on SAP Document Compliance, on-premise edition and SAP
Cloud Platform Integration to cover e-invoicing and real-time reporting
requirements in multiple countries
▪ SaaS Solutions
– SAP Document Compliance, cloud edition provides the ability to send
and receive fully compliant invoices based on the Peppol and ZUGFeRD
standards
– SAP Document Compliance, outbound invoicing option for Brazil &
inbound invoicing option for Brazil provide the ability to send / receive
and further process fully compliant Nota Fiscal documents in Brazil

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 Solution Approach

Far more than invoicing… No Interfaces Direct link to Tax Office /

• Comprehensive, dynamic, • Integral part, automatic and silent Business Partner
everchanging component of SAP S/4 HANA, SAP • No 3rd party required
ERP and industry solution.
• For any compliance process • End-to-end security
• Full automation, real time
• Extensible y configurable • Semantic consistency among SAP DC,
LO, SD, FI and legal report
representations.

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 Library of predefined
Open Framework
processes

SAP Document Compliance

A Combination of an Open Compliance Framework + Library of
predefined country specific processes.

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 Rationale behind SAP Document Compliance

Standardization Business Process Governance per-se Security from Design

• Strong framework with Integration • Openness • SAP Cloud Platform
reusable components Integration developed to
• “Source Document” • Direct Integration with
comply with highest
• Multiple solutions can Concept ecosystem security requirements for
be implemented in • End-to-end Monitoring
• Seamless integration - Governments
parallel.
end-to-end. • High level of security - Financial Service
• No disruption among granularity Providers
solutions
- Customers

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 Architectural components: flexibility + reusability

Processes (e.g. “Spain Bundle Processing”) Document (e.g. “Peru Credit Note”)
• How the execution will happen, including actions, • Mostly XML files exchanged in the context of a process.
eventual errors and “variations” during the execution. • Are generated from a “Source Document” concept,
provided from framework level, e.g.: SD/FI Document,
• Processes could be registrations, approval, updates,
FI Document, Shipment, Goods Issue, SII Document,
etc.. etc…

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 Framework Features Overview at a Glance – 1 / 2

Comprehensive Full Process Documentation Storage Process Auditing

Operations and Automation and Archiving • Full electronic
Monitoring • Communications • Save all send and document history:
• Central “Cockpit” • Error handling received documents Users, date, time,
• Single Access point • Signatures details, content if
available, approvals
• UI-Navigation to • Archiving
and rejections.
Business process

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 Framework Features Overview at a Glance – 2 / 2

Multi-Compliance SAP Business Process Metadata Driven Multi-Level Grouping

• Run multiple Integrations Process configuration • Allows transactional
Compliance • Compliance • Process flow integration as well
processes for the processes run managed by as packed-based
integration
same transaction silently among SAP configuration tables
S/4HANA • Navigation among
• Generate several levels.
different documents transactions
• Nesting of
for one transaction. processes
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 Actions dynamically determined for the Compliance process

A Sample
Compliance Process

Compliance
Processes for a
Country

• SAP Document Compliance works in a fully automated

way without human interaction (including retries and
notifications).
• The Cockpit is a tool that allows process analysis,
audit, navigation to Business doc, visualize the
technical representation, etc...

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SAP Document Compliance
PaaS Solutions
Solution Landscape – Document Compliance Scenarios

SAP ECC or S/4HANA SAP Integration Suite Recipient

Integration Flow Local Version A

Document Type 1

Document Type 2 Local Version B

SAP APPL 6.05
SAP Netweaver 7.02

• Local Format Mapping • Communication • Validation

• Business Monitoring • Authentication/Digital Signature • Approval/Registration

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Solution Architecture – SAP Document Compliance
on-premise edition + SAP Cloud Platform Integration

Suite Legal Real MM returned

SD Del GI SD Bill FI IS-U
Reports Estate invoice

SAP Document
Compliance, Chile Peru Spain Italy Hungary …
on-premise edition

SAP Cloud
SAP Cloud Peruvian Fattura
Platform Platform DTE Facturae EKAER …
UBL PA
Integration

Recipient
SII SUNAT FACe SII NAV …

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 Key Product Features – eDocument Cockpit
Information about the
Submit / Resubmit View / Export file
selected process

Further local
capabilities:
Selection variants - Switch to
including filter by contingency
source data
- Import data from
non-SAP systems
Central monitor for
- Send to customer
all scenarios
- Accept/Reject
Only authorized - Cancel/Delete
processes are
displayed

Navigate to
interface monitor

Batch & List

handling
PDF generation (XML- Display eDocument history
based) Application Log
Navigate back to source document

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SAP Cloud Platform Integration

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SAP Cloud Platform Integration

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Example Italy
Three Corner Model – Sender and Receiver Connect to a Central System

SdI
(Sistema di
Interscambio)

1
✘ 3

Sender Receiver

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SAP Document Compliance for Italy – Customer Invoice (Outgoing)

Receiver
SAP ERP SAP Cloud Platform Integration Sdl Receiver
Service Provider

1 2 3 4
Invoice
Post SD/FI Create Submit Data Reception
Document eDocument eDocument XML Validations

5 6
XML Completion
Process Process
Digital Signature *

7
Store Notification** Send Notification

* 8 9
Get Notification
Get Invoice Notification and
Return Notifications Send to Receiver Process
Update eDoc
Notification

*
Delete Notification Delete Notifications • *Access to a cost-free signature service
Delete Notification
Confirm Deletion provided. Special terms of use apply.
Delete Confirmation
• **invoice and notification are held in a
data store until picked up, the recipient
delete the entries from the data store after
successful receipt
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SAP Document Compliance for Italy – Inbound Invoice Processing via
SAP Invoice Management by OpenText
SAP ERP SAP Cloud Platform Integration Sdl

1
Validations FatturaPA
Send Invoice
Store Data

2
Get Invoice
Get Invoice Process Invoice Request
FatturaPA

Create eDocument

Invoice matching, verification and Trigger Invoice Management Process Notification:

approval For B2G: Accept / reject
generates a notification
For B2B: Only reject is
Accept / Reject Notification possible, this generates an
email.

Disclaimer
This presentation and SAP’s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason and without notice. This document is
provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement.
© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 27
SAP Document Compliance
SaaS Solutions
What is the solution about?

SAP Document Compliance is a global solution to address local

requirements mandating the submission of electronic documents to
authorities or business partners.
Local versions follow one of the following deployment models:
▪ PaaS Solutions
– Based on SAP Document Compliance, on-premise edition and SAP
Cloud Platform Integration to cover e-invoicing and real-time reporting
requirements in multiple countries
▪ SaaS Solutions
– SAP Document Compliance, cloud edition provides the ability to send
and receive fully compliant invoices based on the Peppol and ZUGFeRD
standards
– SAP Document Compliance, outbound invoicing option for Brazil &
inbound invoicing option for Brazil provide the ability to send / receive
and further process fully compliant Nota Fiscal documents in Brazil

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 29

Peppol Exchange service
Regulatory Background: Directive 2014/55/EU on B2G Invoicing

Public Buyers must accept and process electronic invoices according to the European Standard
on electronic invoicing that includes:

• A semantic data • A list of agreed • A recommendation

model (aligned syntaxes (defining for the
content of the the technical transmission of e-
invoice) structure of the invoices to Public
invoice) Buyers: Peppol

Obligation for contracting authorities Obligation for Suppliers

• Contracting authorities must be able to • Several countries have chosen to define
receive and process e-invoices according tighter rules making e-invoicing
to the approved standards mandatory for Suppliers
• This is the case for example in Italy,
Netherlands, Germany and Spain

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Peppol – a global infrastructure for the exchange of electronic documents

In numerous European and non-European countries,

Peppol is the selected infrastructure for the
electronic exchange of business documents.

Electronic documents are sent and received through

registered service providers.

The endpoint is determined within the infrastructure

SAP Solutions
defined by Peppol

The service determines Exchange between a

the receiver endpoint sending and a
The use of Peppol is often driven by but not
dynamically receiving Access Point
restricted to B2G exchanges. It can also be used for
B2B transactions between private companies.

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Four Corner Model – Sender and Receiver Connect to a Service Provider

SMP – Service Metadata Publisher

SML – Service Metadata Locator
Peppol
Infrastructure

2 3

Sender Receiver
Access Point Access Point

1 ✘ 4

Sender Receiver

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Solution Architecture – SAP Document Compliance
Peppol Exchange service

Suite Real MM returned

SD Del GI SD Bill FI IS-U
Estate invoice

Connector for
Netherlands Germany Belgium Norway Sweden
SAP Document Compliance

SAP Cloud
Platform SAP Document Compliance, SI-UBL xRechnung-UBL Peppol-UBL EFH3 Svefaktura
cloud edition

Recipient
Business Business Business Business Business
Partner Partner Partner Partner Partner

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Solution Landscape – SAP Document Compliance for Peppol

SAP ECC or S/4HANA SAP Document Compliance, Recipient

cloud edition

Peppol Exchange Local version A

Document Type 1 service

Document Type 2 Local version B

SAP APPL 6.05
SAP Netweaver 7.02

▪ Local Format Mapping ▪ Communication ▪ Validation

▪ Business Monitoring ▪ Authentication ▪ Approval/Registration
▪ Provider Managed

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What is the solution about?

SAP Document Compliance is a global solution to address local

requirements mandating the submission of electronic documents to
authorities or business partners.
Local versions follow one of the following deployment models:
▪ PaaS Solutions
– Based on SAP Document Compliance, on-premise edition and SAP
Cloud Platform Integration to cover e-invoicing and real-time reporting
requirements in multiple countries
▪ SaaS Solutions
– SAP Document Compliance, cloud edition provides the ability to send
and receive fully compliant invoices based on the Peppol and ZUGFeRD
standards
– SAP Document Compliance, outbound invoicing option for Brazil &
inbound invoicing option for Brazil provide the ability to send / receive
and further process fully compliant Nota Fiscal documents in Brazil

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 35

SAP Document Compliance for Brazil
Overview Business Process Flow

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SAP Document Compliance for Brazil – Outbound

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SAP Document Compliance for Brazil – Inbound

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Roadmap
Local Versions
Scenarios for Latin America (Available / Planned*)

Brazil Chile Colombia Mexico Peru

Customer Invoice Customer Invoice Customer Invoice Payment Receipt Customer Invoice

Supplier Invoice Supplier Invoice Supplier Invoice Customer Invoice Consumer invoice

Delivery Note Delivery Note Withholding Tax

Certificate

Consumer Invoice Tax Collection

Certificate

Ledgers

Credit Invoice

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * Planned: This is the current state of planning and may be changed by SAP at any time without notice. 40
Scenarios for Europe (Available / Planned*)

Greece Hungary Italy Portugal Spain

Tax Register Books Transport Registration Customer Invoice Customer Invoice Customer Invoice
(e-Books)

Invoice Registration Supplier Invoice Tax Register Books

(SII Reporting)

Purchase Order

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * Planned: This is the current state of planning and may be changed by SAP at any time without notice. 41
Scenarios for Europe (Available / Planned*)

Belgium 1 Germany 1 Netherlands 1 Norway 1 Sweden 1

Customer Invoice Customer Invoice Customer Invoice Customer Invoice Customer Invoice

Supplier Invoice Supplier Invoice Supplier Invoice Supplier Invoice Supplier Invoice

Purchase Order Purchase Order

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* Planned: This is the current state of planning and may be changed by SAP at any time without notice.
42
1 Supported through the Peppol Exchange service of SAP Document Compliance, cloud edition
Scenarios for Europe (Available / Planned*)

1 Ireland 1
Austria Denmark 1 Poland 1

Customer Invoice Customer Invoice Customer Invoice Customer Invoice

Supplier Invoice Supplier Invoice Supplier Invoice Supplier Invoice

Purchase Order

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* Planned: This is the current state of planning and may be changed by SAP at any time without notice.
43
1 Supported through the Peppol Exchange service of SAP Document Compliance, cloud edition
Scenarios for Europe (Available / Planned*)

France 1 Switzerland 1

Customer Invoice Customer Invoice

Supplier Invoice Supplier Invoice

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

* Planned: This is the current state of planning and may be changed by SAP at any time without notice.
44
1 Supported through the Peppol Exchange service of SAP Document Compliance, cloud edition
Scenarios for APJ (Available / Planned*)

India Turkey Thailand Taiwan, China South Korea

Invoice Registration Customer Invoice Customer Invoice Customer Invoice Customer Invoice
(IRN)

Transport Registration Consumer Invoice Consumer Invoice Supplier Invoice

(eWayBill)

Supplier Invoice

Export Registration

Delivery Note

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * Planned: This is the current state of planning and may be changed by SAP at any time without notice. 45
Scenarios for APJ (Available / Planned*)

Australia 1 New Zealand 1 Singapore 1

Customer Invoice Customer Invoice Customer Invoice

Supplier Invoice Supplier Invoice Supplier Invoice

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* Planned: This is the current state of planning and may be changed by SAP at any time without notice.
46
1 Supported through the Peppol Exchange service of SAP Document Compliance, cloud edition
Appendix
Customer
Testimonials
© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 49
 Complying Punctually with Spanish Tax
Authorities with SAP® ERP
Newell Brands
Hoboken, New Jersey
www.newellbrands.com
As a global supplier of popular consumer and commercial products, Newell Brands is subject to local
regulations worldwide. By implementing SAP ERP, option for e-document processing, at its site in
Madrid, Spain, it now has software support to comply with local regulations mandating the exchange of
100%
electronic documents with tax authorities. SAP MaxAttention services helped it complete the work right Transparency of tax submissions
on time for the enforcement that began July 1, 2017.
Industry
Consumer products
Before: Challenges and Opportunities
Products and Services
• Comply with new tax regulations for business transactions with Spain and within Spain
• Meet the tight deadline to have the new solution in place by July 1, 2017, to avoid penalties
100%
Well-known brands for homes,
Compliance with tax regulations
workplaces, classrooms,
playing fields, and parks Why SAP
• User-friendly and intuitive solutions
• Experienced, highly cooperative consultants from SAP MaxAttention services
Employees
57,000 worldwide
• Prepackaged content from SAP that expedited integration of SAP ERP with the authorities’ system
• High integration of SAP software with current ERP software
Flexible
• An e-document solution that combines the interface management capabilities of the SAP Application Interface Electronic transmission of invoices
Revenue Framework tool with SAP Cloud Platform Integration to implement business-to-government communication
US$16 billion
After: Value-Driven Results
SAP® Solutions • Higher security as a result of simplified integration
SAP® ERP application; • Centralized e-document processing
SAP ERP, option for • Full compliance with the Spanish tax authority for electronically transmitting billing records from VAT books
e-document processing; • Ability to react faster in response to changes mandated by the tax authorities
SAP Cloud Platform
Integration service; and
SAP MaxAttention™ services “I’ve been impressed with the support we received from SAP MaxAttention
and how robust SAP Cloud Platform Integration is. Going live in July made
us one of the first customers to use this sophisticated solution.”
Neil Trigg, IT Director, Newell Brands

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 Easing International Tax Compliance with
Help from SAP® Document Compliance
Alfred Kärcher SE & Co. KG As the leading provider of cleaning technology worldwide, Kärcher has subsidiaries in more than
Winnenden, Germany
www.kaercher.com
70 countries – each with its own invoicing and tax requirements. To bring e-document, tax, and invoice
management onto a single IT framework, Kärcher is using the SAP Document Compliance service.
One
E-document framework to manage
Industry compliance in multiple countries
Before: Challenges and Opportunities
Industrial machinery and
• Fulfill local tax requirements and process customer invoices for international branch offices
components
• Simplify international and regional regulatory compliance to help ease future expansion
• Implement a standardized e-document and tax management solution with a single architecture framework
Products and Services
Manufacturing of cleaning
Why SAP
systems, products, and related
services for home, garden,
• Strong cooperation between SAP and local tax authorities around the world to provide solutions that can be
used across a global enterprise
Lower
commerce, and industry
• E-document solutions from SAP that support a wide range of countries and languages and come with a clear TCO through centralized e-document
road map for future functionality management
Employees
• Solution expertise, advisory, and implementation support from the SAP Digital Business Services organization
>13,000
• Integration of SAP Document Compliance, on premise edition, with the SAP HANA® business data platform
and SAP Cloud Platform using the SAP Cloud Platform Integration service
Revenue
€2.5 billion (2018)
After: Value-Driven Results

SAP® Services
SAP® Document Compliance
• E-document framework that covers operations in Spain, Mexico, Hungary, Colombia, and Italy
• Deployment in each country on time and within budget
• Tax filing that complies with the regulations and meets the deadlines for each country
On-time
service, on-premise edition, and • Standard e-document framework and tax management solution for all countries, streamlining processes and Deployments in five countries, with more
SAP Cloud Platform Integration lowering total cost of ownership (TCO) rollouts planned
service

“SAP Document Compliance makes managing international tax requirements

much easier. SAP Digital Business Services was key in helping to get it set up.
We are now planning to expand the solution to other countries.”
Dr. Daniel Heubach, Vice President Information Technology and Digital Transformation, Alfred Kärcher SE & Co. KG
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© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 52
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 PUBLIC

How Does a Medical Devices Firm

Ensure Its Electronic Invoicing
Processes Exceed Expectations?

Making healthcare more accessible in more than

100,000 hospitals worldwide
Helping customers to deliver quality care in a safe, secure, and affordable environment,
Shenzhen Mindray Bio-Medical Electronics Co., Ltd. is a leading developer, manufacturer,
and supplier of medical devices. The global company is on a mission to make healthcare
more accessible and delivers advanced technology to hospitals in almost 200 countries
worldwide. Needing to comply with mandatory electronic invoicing requirements in Italy,
Mindray decided to replace its existing solution that was potentially putting the business at
risk of noncompliance. The company opted to use the latest cloud technologies supported
by expert knowledge.

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Mindray uses a unified platform to receive and monitor
electronic invoices while improving operational efficiency.

Mindray called on SAP® MaxAttention™ services to implement the SAP Document Compliance service,
invoicing option for Italy, ensuring:
• Successful replacement of the existing third-party silo-based solution with an advanced hybrid solution based on
SAP Cloud Platform
• Compliance with local regulations, enabling the business to send electronic documents to trading partners and
regulatory authorities
• Smooth integration with the SAP ERP application, enabling the IT team in the company’s head office to centrally
monitor the new electronic document framework
• Simplified and standardized compliance processes in multiple countries, with a unified user experience and a
reduced set of tools
• Readiness to roll out the SAP Document Compliance service in other countries with one united expert team from
SAP on hand using country-specific scenarios

“With SAP MaxAttention services, we successfully implemented the hybrid-based

SAP Document Compliance service, invoicing option for Italy, in just eight weeks –
becoming the first business in the world to do so.”
Wang Lue, Application Development and Support Manager, Shenzhen Mindray Bio-Medical Electronics Co., Ltd.

Picture Credit | Customer Name, City, State/Country. Used with permission.

Shenzhen Mindray Bio- Industry Employees Revenue Featured Solutions and Services
Medical Electronics Co., Ltd. Life sciences 10,000 US$1.8 billion SAP MaxAttention services, SAP Cloud
Shenzhen, China Platform, and SAP Document Compliance
service, invoicing option for Italy
© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 55
Where to find more
Information
Where to find which information

New legal requirements and Local variants under Solutions already released
legal changes: development: (in General Availability):

Legal change notification Early Customer Engagement SAP Document Compliance in

service JAM the SAP Community
▪ First point of information about ▪ Preliminary information about ▪ Links to all relevant information
upcoming regulations affecting solution scope and design in one page
SAP Products, impact, timelines ▪ Webinars ▪ Blogs, articles, presentations and
and expected solution expert discussions around SAP
▪ Engagement platform for Q&A
▪ Updated with link to overview before solution release Document Compliance
note once released

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Useful links

Troubleshooting Guide

Classroom Training

Development Guide

Recorded Webinar Series

Youtube Playlist

External Customer and Partner Engagement JAM (access request via Mail to [email protected])

Product Page

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Thank you.

SAP Globalization Services – Document Compliance

SAP SE
[email protected]

Globalization Services
Local solutions. Global success.