CAREER PATHS FACILITIES Maintenance

Student’s Book
Career Paths: Facilities Maintenance is a new educational resource for facility
maintenance professionals who want to improve their English communication in a work

Chris Anderson – Jenny Dooley

environment. Incorporating career-specific vocabulary and contexts, each unit offers step-
by-step instruction that immerses students in the four key language components: reading,
listening, speaking, and writing. Career Paths: Facilities Maintenance addresses topics
including waste management, HVAC, plumbing, fire safety, and pest control.

The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary
terms and phrases. Every unit includes a test of reading comprehension, vocabulary, and
listening skills, and leads students through written and oral production.

Included Features:
• A variety of realistic reading passages
• Career-specific dialogues
• 45 reading and listening comprehension checks
• Over 400 vocabulary terms and phrases
• Guided speaking and writing exercises
• Complete glossary of terms and phrases

The Teacher’s Guide contains detailed lesson plans, a full answer key and audio scripts.

The audio CDs (downloadable) contain all recorded material.

Chris Anderson manages a facility maintenance business in Chicago, IL. In his decades of work
in the field, Mr. Anderson has performed maintenance in office parks, apartments, schools, and
public buildings.

The Digital version of the book contains subject specific videos,

instant feedback on all tasks and progress monitoring reports.

ISBN 978-1-3992-0097-4

FACILITY MAINT_SB_COVER.indd 1 31/3/21 15:03

 Book

Chris Anderson
Jenny Dooley

ESP_FACILITY MAINT_SB1.indd 1 29/3/21 12:39

 Scope and Sequence
Reading
Unit Topic Vocabulary Function
context
1 Types of Facilities Advertisement apartment complex, building, commercial, Offering
educational establishment, high-rise, hospital, assistance
office building, operations and maintenance,
premises, property, residential, skyscraper,
structure, warehouse
2 Parts of a To-do list common area, conference room, cubicle, Discussing
Commercial Facility entrance, facade, fire escape, floor, lobby, office, progress
stairwell, vestibule, window
3 Parts of a Email apartment, attic, basement, bathroom, bedroom, Asking for
Residential Facility closet, flooring, kitchen, laundry room, living availability
room, mailbox, mezzanine, peephole
4 Parts of a Work log automated, cafeteria, drop off, elevator, Discussing
Public Facility public restroom, ramp, revolving door, service order of events
entrance, sliding door
5 Basic Maintenance Email broken, cracked, install, lock, locked out, oil, Giving
Problems squeak, stuck, unclog reassurance
6 Cleaning Memo clear away, custodian, disinfect, dust, janitorial, Stressing
rag, scrub, spray, surface, wipe a point
7 Cleaning Equipment Handbook broom, carpet, dustpan, equipment, floor, mop, Describing
section sweep, vacuum, vacuum cleaner, wax, waxer location
8 Cleaning Supplies Note ammonia, bleach, glass cleaner, gloves, mop, Making
mop bucket, paper towel, product, sponge, a request
spray bottle, supplies
9 Waste Management Webpage biomedical waste, curbside, debris, dumpster, Presenting
garbage, recycling bin, roll-out, trash, trash options
can, trash compactor, trash pickup, waste
management
10 Utilities Email bill, bundle, cable, electric, gas, Internet, line, Agreeing with
phone, solar, utilities an opinion
11 Facility Manager Job budget, contractor, facility manager, inspection, Assigning
Responsibilities description lead, legal requirement, maintain, manage, tasks
oversee, remove, repair, replace, schedule,
standards, supervise, upkeep
12 Traits of a Job attentive, courteous, decisive, detail-oriented, Expressing
Facility Manager posting experienced, patient, perseverance, reliable, gratitude
skilled, well-rounded
13 Measurements 1 Chart acre, cubic foot, cubic inch, foot, imperial, inch, Giving
ounce, pound, ton, yard an estimate
14 Measurements 2 Chart centimeter, cubic centimeter, cubic meter, Asking for
hectare, kilogram, liter, meter, metric, tonne an explanation
15 Basic Math Chart -hundred, add, divide by, equal, is less, minus, Giving
multiply by, over, plus, subtract, times an apology

ESP_FACILITY MAINT_SB1.indd 2 29/3/21 12:39

 Table of Contents

Unit 1 – Types of Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Unit 2 – Parts of a Commercial Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unit 3 – Parts of a Residential Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unit 4 – Parts of a Public Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unit 5 – Basic Maintenance Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unit 6 – Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unit 7 – Cleaning Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unit 8 – Cleaning Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Unit 9 – Waste Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Unit 10 – Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit 11 – Facility Manager Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Unit 12 – Traits of a Facility Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Unit 13 – Measurements 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unit 14 – Measurements 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unit 15 – Basic Math . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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 Book

Chris Anderson
Jenny Dooley

ESP_FACILITY MAINT_SB2.indd 41 29/3/21 12:45

 Scope and Sequence
Reading
Unit Topic Vocabulary Function
context
1 Materials 1 Webpage aggregate, brick, cement, concrete, I beam, iron, Asking for
metal, mortar, rebar, sand, steel, stone suggestions
2 Materials 2 Email drywall, fiberglass, glass, linoleum, marble, Expressing
plaster, plastic, porcelain, rubber, tile, timber surprise
3 Describing Article brittle, durable, elastic, flexible, hardness, heavy, Offering advice
Materials lightweight, opaque, rigid, transparent
4 Tools 1 Advertisement claw hammer, flathead screwdriver, hacksaw, Requesting
hand-saw, level, needle-nose pliers, Phillips assistance
screwdriver, slip-joint pliers, tape measure,
toolbox, utility knife
5 Tools 2 Request form adjustable wrench, box-end wrench, chalk Discussing
line reel, open-end wrench, plumb bob, requirements
sledgehammer, snips, socket, socket wrench,
speed square
6 Power Tools Guide air compressor, cement mixer, circular saw, Explaining
compactor, hammer drill, jackhammer, nail gun, purpose of use
power drill, reciprocating saw, sander
7 Safety Email dust mask, earplugs, face shield, first-aid kit, Expressing
Equipment goggles, grip gloves, hard hat, kneepads, leather a misconception
gloves, safety glasses, steel-toe boots
8 Water Textbook effluent, flow, incoming, outgoing, potable, septic Discussing
Systems excerpt tank, sewer line, trickle indicator, water line, water progress
main, water meter, water service
9 Plumbing 1 Work log boiler, dishwasher, drain, faucet, line, pipe, Expressing
plumbing, shower, sink, toilet, washing machine, necessity
water fountain, water heater
10 Plumbing 2 Guide back up, blockage, burst, clog, drain cleaner, drip, Estimating
flood, leak, pipe repair clamp, plumber’s snake, time
plunger, run
11 Appliances To-do list appliance, burner, dryer, electric stove, freezer, Making
garbage disposal, gas stove, ice maker, a request
microwave, oven, refrigerator
12 Problems with Guide check, fail, fill, grease, heat, light, loose, plugged Troubleshooting
Appliances in, power supply, return, shut, troubleshoot
13 HVAC 1 Webpage air conditioning, blower, air quality, cool, fan, Reacting to
forced air, furnace, heat, heating, HVAC, bad news
performance, regular, summer, ventilation, winter
14 HVAC 2 Email belt, calibrate, filter, fumes, lubricate, oil, pilot Giving
light, season, sensor, service, shut down, start up, a reminder
test, thermostat
15 Accessibility Webpage access, adequate, comply, disabled, gradient, Seeking
handicapped, handrail, height, parking space, confirmation
ramp, regulation, turning space, wheelchair, width

ESP_FACILITY MAINT_SB2.indd 42 29/3/21 12:45

 Table of Contents

Unit 1 – Materials 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Unit 2 – Materials 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unit 3 – Describing Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unit 4 – Tools 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unit 5 – Tools 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unit 6 – Power Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unit 7 – Safety Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unit 8 – Water Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Unit 9 – Plumbing 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Unit 10 – Plumbing 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit 11 – Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Unit 12 – Problems with Appliances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unit 13 – HVAC 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unit 14 – HVAC 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unit 15 – Accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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 Book

Chris Anderson
Jenny Dooley

ESP_FACILITY MAINT_SB3.indd 81 29/3/21 12:55

 Scope and Sequence
Reading
Unit Topic Vocabulary Function
context
1 Fire Safety Notice activate, alarm code, conduct, disarm, emergency, Correcting
escape route, fire alarm, fire department, fire drill, a misconception
fire escape, inspection, police response, security
alarm
2 Worker Safety Poster 4:1 rule, accident, classes of fire, closed space, fall, Indicating
ground, ladder, Material Safety Data Sheet, pump a course action
jack, scaffold, toxic, trench safety, ventilation, wire
3 Fire Suppression Advertisement activation temperature, active fire prevention, Giving a
deluge system, dry pipe system, fire extinguisher, recommendation
fire sprinkler, fire-suppression system, foam water
sprinkler system, fusible alloy, glass bulb, trigger,
wet pipe system
4 Electrical Safety Article burn, conductor, de-energize, electric shock, Stressing
electrical PPE, electricity, electrocute, hazard, a point
insulator, lethal, live, lockout/tagout procedure, risk
5 Elements of Course AC, ampere, circuit, current, DC, electron, ohm, Pointing out
Electricity description resistance, volt, voltage, watt an error
6 Electrical Repair Blog post circuit breaker, fuse, GFCI, manually, master Making
switch, outlet, power cord, socket, voltage tester, a guess
wire connector
7 Electrical Failure Advice blown fuse, caution, electrician, overload, power Describing
forum failure, reset, rewire, service entrance, sever, short consequences
circuit, splice, strip
8 General Repairs 1 Manual cut, drill, drywall, lift out, mark, measure, nail, paint, Expressing
place, prime, push, repeat, roller, screw probability
9 General Repairs 2 FAQs adjust, apply, center, check, insert, loosen, remove, Delivering
seal, slide, support, tighten, turn, twist bad news
10 Pest Control Email ant, cockroach, exterminator, insect, mouse, pest Delivering positive
control, pesticide, poison, rat, rodent, spray, trap and negative results
11 Indoor Air Quality Textbook allergen, asthma, circulate, fresh air, infection, Expressing
excerpt moisture, mold, ppm, radon, sick building, spore, concern
spread, Volatile Organic Compound (VOC)
12 Insulation Notice caulk, conserve, draft, energy-efficient, gap, green, Asking for
and Energy heat loss, insulation, storm door, storm window, clarification
Conservation weather-strip, window insulation film
13 First Aid Guide airway, alcohol, bandage, bone, broken, chest Making
compression, CPR, cut, first aid, immobilize, latex an assumption
gloves, pulse, rescue breathing, shock, sterilize
14 Landscaping 1 Email above ground, drip irrigation, gravel, irrigation Describing
system, landscaping, plant, retaining wall, rotor, advantages
shrub, slope, sod, sprinkler, woodchips
15 Landscaping 2 Guidelines aerate, bloom, deter, edge, fertilizer, herbicide, Asking for
mow, mulch, periodically, prune, rake, trim, weed a course of action

ESP_FACILITY MAINT_SB3.indd 82 29/3/21 12:55

 Table of Contents

Unit 1 – Fire Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Unit 2 – Worker Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unit 3 – Fire Suppression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unit 4 – Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unit 5 – Elements of Electricity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unit 6 – Electrical Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unit 7 – Electrical Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unit 8 – General Repairs 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Unit 9 – General Repairs 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Unit 10 – Pest Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit 11 – Indoor Air Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Unit 12 – Insulation and Energy Conservation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unit 13 – First Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unit 14 – Landscaping 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unit 15 – Landscaping 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

ESP_FACILITY MAINT_SB3.indd 83 29/3/21 12:55

 ●
4 Fill in the blanks with the correct words or phrases from Speaking
the word bank.
●
8 With a partner, act out the
roles below based on Task 7.
Then, switch roles.
apartment complex hospital
residential structure skyscraper USE LANGUAGE SUCH AS:
How can I help you ...?
1 The tallest building in a big city is usually a(n) ____________________________ .
What type of ...?
2 Multiple families live together in a(n) _______________________________ .
We also have ...
3 The college is located in a(n) _______________________________ area.
4 The city put up a small _______________________________ at the bus stop
to protect people from the rain. Student A: You are an employee
at a facility management company.
5 When people are sick, they go to a(n) _______________________________ .
Talk to Student B about:
• services your company offers
●
5 Listen to and read the advertisement again. What is
• which buildings your company
one type of building that is not considered residential?
services

Listening Student B: You are a potential

●
6 Listen to a conversation between an employee and a client for a facility management
company. Talk to Student A about
potential client. Choose the correct answers.
types of facilities.
1 What is the conversation mainly about?
A seeing if a maintenance company can service an apartment
Writing
B seeing if a maintenance company can service a hospital
C seeing if a maintenance company can service a school ●
9 Use the conversation from
Task 8 to fill out the client
D price differences between commercial and residential
form.
maintenance
Thompson’s Facility Maintenance
2 Which of the following also needs maintenance?
A a warehouse C a public school New Client Form
B an office building D a residence

●
7 Listen again and complete the conversation. Client Name: __________________________________

Employee: Thompson’s Facility Maintenance, Jessica Date: ______________________________________________

speaking. How can I help you today?
Client: Hi Jessica. I’m calling to 1 ___________ ___________ your facility Type of Facility: ______________________________
maintenance services. What type of 2 ___________ do you
service? Residential or Commercial? ___________
Employee: All kinds. Is it a 3 ___________ ?
Client: No, it’s a private 4 ___________ . List any additional buildings that need
service:
Employee: Great, that’s not a problem. We do all kinds of
_____________________________________________________
5 ___________ on those.
_____________________________________________________
Client: Alright, fantastic. We also have a separate 6 ___________
___________ that needs repair.
_____________________________________________________

Employee: Perfect. Let’s get started on both of those. _____________________________________________________

ESP_FACILITY MAINT_SB1.indd 5 29/3/21 12:39

 1 Types of Facilities
hospital
Get ready! office building

●
1 Before you read the passage,
talk about these questions.
1 What is the difference between
residential and commercial
facilities?
2 What are some common types
of commercial facilities?

residence
skyscraper

n ’s F a c il it y M a in tenance
Thompso
Thompson’s is a top-quality We our proud of our customer list that
provider of operations and expands to include:
maintenance services. * apartment complexes
Whether your property is for * h ospitals and emergency care
residential or commercial centers
building
use, we make sure to save * office buildings
you time and money. All * public and private educational
types of buildings and establishments
premises qualify for our * warehouses and storage facilities
outsourcing solutions Additionally, Thompson’s now
warehouse
typically for cleaning, repair services skyscrapers and other
and general upkeep. high-rise structures. We offer
window cleaning, painting, etc. for
Want low-cost, effective
facility maintenance? buildings of 20+ stories.
Give Thompson’s a call
today at 555-9832.

Vocabulary
●
3 Match the words or phrases (1-5) with the
definitions (A-E).
1 ___ educational 3 ___ high-rise
establishment 4 ___ warehouse
Reading 2 ___ building 5 ___ office building

●
2 Read the advertisement. Then, mark the A a type of structure that has walls and a roof,
following statements as true (T) or false (F). and is usually occupied by people
1 ___ Thompson’s offers repair, cleaning, and B a building with a large, open space inside,
general upkeep services. typically used for storage
2 ___ Thompson’s services apartment complexes, C a building housing an organization that relates
schools, and airports. to learning
3 ___ Thompson’s only services buildings lower D a building in which people work
than 20 stories. E being tall with many stories (for building)
4

ESP_FACILITY MAINT_SB1.indd 4 29/3/21 12:39

 2 Parts of a Commercial Facility

stairwell cubicle window

floor

Facility Maintenan
ce
To-do List
Our building has a maint
enance inspection
scheduled for Thursda
y. It is important
that the building is in
excellent condition.
Please complete these
items today.
fire escape Check the light bulbs
in the conference
room. Replace any bro
ken bulbs.
Touch up the paint in
the fire escape.
Be sure to cover any
chipped or
conference room damaged spaces.

Wash the floors and

windows of the
lobby. Facade clean
ing should be
carried out asap.

Repair the handrails in

the 4th-floor
stairwell. Be sure to
barricade the
entrance before cond
ucting repairs.
Check the electrical ou
tlets in all personal
offices, cubicles an
d common areas.
Repair any broken ou
tlets.
Replace the A/C filter
in the front
vestibule.

Get ready! Vocabulary

●
1 Before you read the passage, talk about ●
3 Write a word or phrase that is similar in
these questions. meaning to the underlined part.
1 What are some different kinds of rooms in a 1 All the employees’ office supplies are in his
commercial facility? enclosed workspace.
2 What are some different kinds of passages in a c_b__l_
commercial facility? 2 The CEO’s office is on the seventh level in the
building.
Reading f__o_
3 In emergencies, exit the building through the
●
2 Read the to-do list. Then, mark the
stairs on the outside of a building.
following statements as true (T) or false (F).
_ir_ _sc___
1 ___ There is a maintenance inspection 4 Look out the clear, glass opening and tell me if
scheduled for today. it’s raining.
2 ___ The facility manager needs to check the w__d__
outlets in the conference room. 5 The receptionist greeted clients in the open
3 ___ The facility manager needs to replace the area just inside the building’s entrance.
A/C filter in the front vestibule. l___y
6

ESP_FACILITY MAINT_SB1.indd 6 29/3/21 12:39

 ●
4 Fill in the blanks with the correct words or phrases from Speaking
the word bank.
●
8 With a partner, act out the
roles below based on Task 7.
Then, switch roles.
conference room stairwell vestibule
office entrance USE LANGUAGE SUCH AS:
Are we almost finished ...?
1 The mail carrier ran up the _________________________________ to get to
the next floor. I’m also finished ...

2 Go around to the front _________________________________ to enter the We just need to ...

building.
3 The _________________________________ was being used for a board meeting. Student A: You are a facility
4 With my new promotion, I finally get a big corner manager. Talk to Student B
_________________________________ . about:
5 There’s a long _________________________________ that leads to the main • work items that need to be
building. completed
• parts of a facility that need to
●
5 Listen to and read the to-do list again. What needs be serviced
to be done in the conference room? • which work items are a priority

Listening Student B: You are an employee.

Talk to Student A about parts of a
●
6 Listen to a conversation between a facility manager
commercial facility.
and an employee. Choose the correct answers.
1 Which of following does the fire escape need?
A a final coat of paint C its door repaired Writing
B new light bulbs D the windows cleaned ●
9 Use the conversation from
Task 8 to complete the work
2 What will the facility manager likely do next?
log.
A paint the fire escape C its door repaired
B repair the stairwell D clean the lobby windows

●
7 Listen again and complete the conversation.

Manager: Are we almost finished working, Ms. Edwards?

Daily Work Log
Employee: Almost, Mr. Nelson. Let’s look at the 1 ___________ -
___________ ___________ .
Manager: Okay. Well, the next item on the list is painting the Facility Manager: ___________________________
2 ___________ ___________ .
Employee: Yes, that’s right. Did you finish the last coat? Date: ______________________________________________
Manager: Yep, just now. I’m also finished repairing the 3 ___________ .
Tasks Completed:
Employee: Ok, great. Then I guess we just need to change the
4 ___________ ___________ lights. 1. __________________________________________________
Manager: Alright, sure, but let’s clean the 5 ___________ first.
2. __________________________________________________
Employee: I almost forgot the 6 ___________ in there are filthy!
3. __________________________________________________

4. __________________________________________________

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 Glossary

ppm [ABBREV-U11] Parts per million (ppm) is a unit of measurement for air quality.
prime [V-T-U8] To prime a surface is to apply a layer of special paint to the surface to prepare it for the next layer.
prune [V-T-U15] To prune is to cut off parts of a tree or plant in order to make it grow better.
pulse [N-COUNT-U13] A pulse is someone’s heart rate that is caused by the heart pumping blood. It can be felt when
an artery is pressed.
pump jack [N-COUNT-U2] A pump jack is a platform that can be raised or lowered by pumping a device up and down.
push [V-T-U8] To push something is to apply force to it so that it moves away.
radon [N-UNCOUNT-U11] Radon is a kind of radioactive gas, which is colorless, odorless and has a low degree of
chemical reactivity.
rake [V-T-U15] To rake is to remove leaves or make soil level with a long-handled tool which has sharp points at the end.
rat [N-COUNT-U10] A rat is an animal with a long tail, which is similar to a mouse, only larger.
remove [V-T-U9] To remove something is to take it out of something else.
repeat [V-T-U8] To repeat an action is to do it again.
rescue breathing [N-UNCOUNT-U13] Rescue breathing is a first aid procedure involving providing air for someone
who has stopped breathing, but still has a heartbeat.
reset [V-T-U7] To reset a switch, a device, a machine etc. is to press a button or make a change that makes it work again.
resistance [N-UNCOUNT-U5] Resistance is the property that restricts the flow of electric current.
retaining wall [N-COUNT-U14] A retaining wall is a wall that is built in order to stop soil from slipping or moving.
rewire [V-T-U7] To rewire is to put all new electrical wires into a building or piece of equipment.
risk [N-COUNT-U4] A risk is the chance of loss, injury, or death.
rodent [N-COUNT-U10] A rodent is a kind of small animal with long, sharp front teeth. Mice, rats and rabbits are all
rodents.
roller [N-COUNT-U8] A roller is a tube shaped device with a handle, which is used to apply paint to a surface.
rotor [N-COUNT-U14] A rotor is the piece of a machine that turns around a central point. In landscaping, it is a type of
sprinkler that sprays a rotating stream of water.
scaffold [N-COUNT-U2] A scaffold is a raised platform or structure that workers stand on to paint, repair or perform
other tasks to a building.
screw [V-T-U8] To screw something is to connect it to something else using a screw.
seal [V-T-U9] To seal an opening is to close a container, space or entrance by covering it with something that prevents
air or other substances from getting in or out.
security alarm [N-COUNT-U1] A security alarm is a system that alerts others in the event that an unauthorized
person enters a building.
service entrance [N-COUNT-U7] A service entrance is the point where electricity comes into a building.
sever [V-T-U7] To sever is to cut all the way through something, dividing it into two parts.
shock [N-UNCOUNT-U13] Shock is a medical condition of emergency in which blood doesn’t flow around the body
properly due to injury or other reason.
short circuit [N-COUNT-U7] A short circuit is an abnormal connection that allows current to travel along the wrong
path. This can cause excess current and lead to circuit damage or fire.
shrub [N-COUNT-U14] A shrub is a low, thick bush, with several woody stems.
sick building [N-COUNT-U11] A sick building is a building whose occupants suffer from discomfort or health issues,
which appear linked to time spent in the building, when a clear cause cannot be found.
slide [V-T-U9] To slide something is to push it horizontally.
slope [N-COUNT-U14] A slope is the side of a hill, or any surface where one end is raised higher than the other end.
socket [N-COUNT-U6] A socket is a place on a wall where it is possible to connect electrical equipment to the
electrical power supply.
sod [N-UNCOUNT-U14] Sod is soil that has grass and roots growing in it.
118
38

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 CAREER PATHS FACILITIES Maintenance
Student’s Book
Career Paths: Facilities Maintenance is a new educational resource for facility
maintenance professionals who want to improve their English communication in a work

Chris Anderson – Jenny Dooley

environment. Incorporating career-specific vocabulary and contexts, each unit offers step-
by-step instruction that immerses students in the four key language components: reading,
listening, speaking, and writing. Career Paths: Facilities Maintenance addresses topics
including waste management, HVAC, plumbing, fire safety, and pest control.

The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary
terms and phrases. Every unit includes a test of reading comprehension, vocabulary, and
listening skills, and leads students through written and oral production.

Included Features:
• A variety of realistic reading passages
• Career-specific dialogues
• 45 reading and listening comprehension checks
• Over 400 vocabulary terms and phrases
• Guided speaking and writing exercises
• Complete glossary of terms and phrases

The Teacher’s Guide contains detailed lesson plans, a full answer key and audio scripts.

The audio CDs (downloadable) contain all recorded material.

Chris Anderson manages a facility maintenance business in Chicago, IL. In his decades of work
in the field, Mr. Anderson has performed maintenance in office parks, apartments, schools, and
public buildings.

The Digital version of the book contains subject specific videos,

instant feedback on all tasks and progress monitoring reports.

ISBN 978-1-3992-0097-4

FACILITY MAINT_SB_COVER.indd 1 31/3/21 15:03