Practice questions

Section A
Attempt any 17 out of the given 18 questions, choose the best suitable alternative:
1. ___________is located on the top of the Writer window. It shows the name of the currently 1
opened document.

a) Menu Bar
b) Standard Toolbar
c) Title Bar
d) None of the above

2. Sarita wants to make three columns in a document of LibreOffice Writer. Which Menu option 1
can she use to divide the page into three columns?

a) Page Layout
b) Format
c) Insert
d) Design
3. ____________ Key combination should be pressed to find the word ‘Political Map’ in a 1
LibreOffice document.

a) CTRL+F
b) CTRL+H
c) CTRL+E
d) CTRL+V

4. Mrs. Kritika wants to write X2 but when she writes this, it shows X2. Which option should she 1
use to get 2 at its proper place?

a) Superscript
b) Strikethrough
c) Subscript
d) Change Case
5. What is the shortcut to display the non-printing character from the digital documents? 1

a) Shift +F10
b) Alt+F10
c) Ctrl + F10
d) None of the above

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6. ___________ is an arrangement of rows and columns. 1

a) Cell
b) Range
c) Formatting
d) Table

7. Garima is typing a letter to her parent in Libre Office Writer. While typing she has made some 1
spelling errors. Garima can use _____________ function key to correct the spelling errors.

a) F5
b) F7
c) F9
d) F10

8. Header and Footer is available in which of the following menus? 1

a) File Menu
b) Insert Menu
c) View Menu
d) Edit Menu

9. To replace a word Bombay with Mumbai, we should go to which of the following menus? 1

a) Tools Menu
b) Edit Menu
c) View Menu
d) Language Menu

10. What is the full form of PIN in relation to ITeS? 1

a) Personal Identification Number

b) Personal Intimation Number
c) People’s Identification Number
d) None of the above

11. ERP in context to ITES stands for ___________________________. 1

a) Enterprise Resource Program

b) Enterprise Reserve Planning
c) Enterprise Recurring Plan
d) Enterprise Resource Planning

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12. __________________organisations cater to the needs of their parent company only and do not 1
serve external clients.

a) Global In-house Centres

b) Multinational Companies
c) Indian Service Providers
d) None of the above

13. Assertion (A): IT outsourcing can lead to cost savings for companies. 1
Reason (R): Outsourcing IT functions allows companies to focus on their core business
activities.

a) Both A and R are true, and R is the correct explanation of A.

b) Both A and R are true, but R is not the correct explanation of A.
c) A is true, but R is false.
d) A is false, but R is true.
14. _____________is a way of selecting text. It is used to select text that needs to be edited or 1
formatted.

a) Scrolling
b) Blocking
c) Selecting
d) Highlighting

15. FOSS with respect to Keyboarding skills stands for_________________ 1

a) Free hand Open Source Software

b) Free and Open Source Software
c) Free Open Source Software
d) None of the above

16. A touch typist starts by placing his or her fingers on the “start position” in the _______. 1
a) Left Row
b) Middle Row
c) Right Row
d) Bottom Row

17. For graphics-based applications, the _______ deletes the character to the right of the insertion 1
point.

a) Backspace Key
b) Delete Key
c) Enter Key
d) Spacebar

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18. What is a common method for measuring typing speed? 1
a) Counting the number of pages typed in an hour
b) Calculating the number of words typed per minute (WPM)
c) Estimating the time taken to complete a paragraph
d) Measuring the frequency of typing errors

Attempt any 7 out of the given 8 questions:

19. The ___________ communication provides you the mean to handle the everyday task with 1
ease and helps in getting a quick result as the feedback.

a) Verbal
b) Visual
c) Written
d) Day-to-day

20. Which one of the following shortcut key is used to paste a file? Tick mark the correct answer. 1
a) Ctrl + C
b) Ctrl + P
c) Ctrl + V
d) Ctrl + X

21. ___________ is a type of communication in which understanding happens through images or 1

pictures. (E.g. signs for flammable substances, traffic light signals etc.)

a) Visual Communication
b) Verbal Communication
c) Oral Communication
d) All of the above

22. What is a short-range wireless communication technology called? 1

a) Wi-Fi
b) Internet
c) Bluetooth
d) PS

23. ____________________ are the physical parts of a computer such as input devices, output 1
devices, central processing unit etc.
a) Hardware
b) Software
c) Operating System
d) RAM

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24. Which part of the home screen is visible on all pages? 1
a) Status bar
b) Main icon area
c) Dock
d) Clock

25. _________________________refers to a state of psychological tension and discomfort 1

originating from unforeseen, difficult, confusing and challenging situations.

a) Confidence
b) Intelligence
c) Fear
d) Stress

26. _________________ reinforces appropriate behaviour of students as per the time, situation and 1
people involved.

a) Self-Motivation
b) Over-Confidence
c) Self-Confidence
d) Self-Management

Section B
Attempt any three out of the given 4 questions: 6 Marks
27. List any two disadvantages of verbal communication. 2
ANSWER
Chances of distortion of meaning
Not convenient for long messages
Irrelevant information
Can create a misunderstanding
28. State any two reasons as to how Self- Management is important. 2
ANSWER
Self-management instils self-confidence in individual to deal with his or her life and develop
ways to tackle his or her own problems.
Self-management provides a long term and sustainable mechanism of handling personal life.

29. Explain the use of Internet Browser. 2

ANSWER
An Internet Browser is an application or a software program on your computer or laptop which
helps you visit the various websites. Some examples of browsers are Google Chrome, Mozilla,
Firefox and Internet Explorer.

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30. How is motherboard of a computer important? 2
ANSWER

Motherboard, also referred to as a system board, is the main circuit board inside a computer. It
connects input, processing and output devices.

Answer the following questions: 8 Marks

31. Nirmal is using a Word Processing. Suggest any two important techniques to Nirmal to speed up 2
the selection process of the text to work on these documents.
ANSWER
Following are the techniques to speed up the selection process of the text
1.To select the word at a time: Position the mouse pointer anywhere on the word and double
click
2. To select complete sentence at a time: Position the mouse pointer anywhere on the sentence
and triple click.
3. To select complete paragraph at a time: Position the mouse pointer anywhere on the
paragraph and quadruple click.
4. To select complete document: Press Ctrl+A on the keyboard or Drag the mouse pointer to see
the right arrow which is white and click thrice.

32. Differentiate between the following terms in context to typing speed. 2

ANSWER
KPM:
The number of keystrokes in a one minute period of time
Net KPM:
The KPM without keystrokes with errors

33. Explain any two uses of Ctrl Key to jump within a document in a Word Processor. 2
ANSWER
 To jump to the beginning of a document, press the Ctrl key, hold it down, then press the End
key (Ctrl+Home).
 To jump to the end of a document, press the Ctrl key, hold it down, then press the End key
(Ctrl+End).

34. Name the four shortcuts of Text alignment and their usage in a Word Processor. 2
ANSWER
Align Left (Ctrl+L),
Center Horizontally (Ctrl+E),
Aligned Right (Ctrl+R),
Justified (Ctrl+J).

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35. What are the color indications in a typing tutor software?

Answer :
The following is the color code —
• Green letters indicate the right inputs.
• Yellow letters denote right inputs that are longer than the permitted timeframe.
• Red letter denote wrong inputs within the permitted timeframe.
• Orange letters denote incorrect inputs that also exceed the permitted timeframe.

Answer the following questions in detail: 12 Marks

36. a) Label the parts of the LibreOffice Writer window given in the screen and write their usage in 3+1
about 20 words each:

C
ANSWER
Scroll bar: It is used to scroll the document

Zoom: It allows to change the scale of the text and pictures in the document only for view. It
does not affect the physical document. It is used to check the finishing quality of the document

Status bar: This is positioned at the left bottom of the Writer window and displays the number
of pages, words, the language used, zooming, etc. It is located at the bottom of the workspace.

b) Name any two menu items of LibreOffice Writer.

ANSWER
Menu items File, Edit, View, Insert, Format, Tables, Tools, Window and Help.

37. The government uses large-scale computer applications in its daily operations and is actively 4
encouraging e-governance practices. Analyse and explain 4 ways in which IT has made our task
easier and quicker.

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 ANSWER
The Income tax department, sales tax department, preparations of voters list, preparation of
PAN card makes use of the computer system.
Many government services are available online. Electricity bills can now be paid online.
The government uses electronic voting for elections, by replacing the traditional voting slip and
ballot box.
People can enroll themselves in the electoral roll through the State Election Commission portal.
38. Asha is not aware about some of the terms related to Digital Documents. Help her understand 4
the following terms and their usage:
a. Indentation
b. Page Break
c. Line Spacing
d. Header and Footer

ANSWER

The distance between text boundaries and page margins. The entire paragraph can be indented
in one step using increase indent tool.

To break the current page and move the next heading or next chapter to the new page in a multi-
line document one needs to insert a page break.
To increase the space between two lines of a paragraph. Line Spacing option can be used.

In a multi-page document, it becomes necessary to add a header and footer to document for
more readability. Headers appear at the top of every page; footers appear at the bottom of a
page.

39. 40. What is BPO? List some of the BPO services? 4

Business Process Outsourcing (BPO) services means performing business operations through an
outside service provider. Some of the BPO services are as follows:

(a) Financial and Accounting Services

(b) Taxation and Insurance Services
(c) E-Publishing and Web Promotion
(d) Legal Services and Content Writing
(e) Multimedia and Design Services
(f) Document Management Services
(g) Software Testing Services
(h) Health Care Services

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