Travel Booking
Travel Booking
A travel booking system is a software application or platform that facilitates the process of booking
various travel-related services such as flights, hotels, car rentals, tours, and other travel
arrangements. It allows users to search for available options, compare prices, make reservations,
and secure bookings for their travel needs.
Travel booking systems typically integrate with multiple suppliers, such as airlines, hotels, and
travel agencies, to access their inventory and offer a wide range of choices to the users. These
systems provide a user-friendly interface where travelers can enter their travel preferences, dates,
and destinations to search for available options.
1. Search and Filtering: Users can search for flights, hotels, or other services based on their
desired criteria such as dates, destinations, price range, and specific preferences.
2. Availability and Pricing: The system should display real-time availability and pricing
information from various suppliers, allowing users to compare and choose the best options.
3. Booking and Reservation: Once users find their preferred options, they can proceed to book
and secure their reservations through the system. This may involve collecting personal and payment
details.
4. Payment Processing: A travel booking system often integrates with payment gateways to
facilitate secure online transactions and process payments for the booked services.
5. Itinerary Management: Users can view and manage their travel itineraries, including flight
details, hotel reservations, car rental bookings, and any other services they have booked.
6. Notifications and Alerts: The system can send notifications and alerts to users regarding
booking confirmations, changes in schedules, or any relevant updates related to their travel
arrangements.
7. User Accounts and Profiles: Users can create accounts and profiles within the system, allowing
them to save preferences, manage bookings, and access their travel history.
8. Integration with External Systems: A travel booking system may integrate with other systems
such as Global Distribution Systems (GDS) to access a wider range of travel inventory or with
customer relationship management (CRM) systems to manage customer data and interactions.
Overall, a travel booking system simplifies and streamlines the travel planning and booking process
for both individual travelers and travel agencies, providing convenience, efficiency, and access to a
comprehensive range of travel options.
Functional requirements
1) user requirements and authentication
2) search and booking
3) Reservation management
4) integrity with third party API’s
5) Pricing and payment
6) Notifications and alerts
7) User review and ratings
8) Reporting and analytics
9) Multi language and multi currency support
10) customer support