Job ref: 371-MHS419 Job title: Administrator

Application for employment

Application for: Administrator Job ref: 371-MHS419

Closing date: 19-Jun-2024 Application submitted: Application ID:
164004260 Applicant: Padmakshi Venkateswara Rao

Personal details
Answers given in this part of the form are to help the Recruitment Centre to manage your application.
If you have any difficulty completing this form please ask someone to help you.
We would like to take this opportunity to thank you for applying.
Personal details

Title Miss
Forename Padmakshi
Middle name(s)
Surname Venkateswara Rao
Address 66 Hercies Road

City / town Uxbridge

County
Country United Kingdom
Postcode UB10 9NB
Email [email protected]
Work telephone
Mobile telephone 07767946654
Home telephone
UK National TL522522C
Insurance number
Preferred
employment type
Full time

Relationships

If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship:
I don't have any relationship with a director or employee of the appointing organization.

Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended)

The role you have applied for is exempt from the provisions normally afforded to individuals under the Rehabilitation of Offenders Act 1974. This means that the employer can
obtain a standard or enhanced disclosure through the Disclosure and Barring Service (DBS) under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as
amended) and, in certain circumstances, the Police Act 1997.

Enhanced disclosures may include other relevant non-conviction information held on police databases, at the discretion of the police or Chief Constable of the relevant police
force.

Before you complete this form, it is important for you to read the highlighted note in the section below.

If you have a criminal record and are unsure about what might be revealed about you as part of a DBS check, or the type of information you should consider declaring when
completing this form, the following links to guidance will help provide more clarity:

The simple guide to filtering (Unlock) at: http://hub.unlock.org.uk/knowledgebase/filtering-simple-guide/

Practical guidance on the DBS filtering rules (NACRO) at: http://www.nacro.org.uk/resettlement-advice-service/support-for-individuals/

Application: 164004260 [Vacancy: 6390689] Page 1 of 9

 Job ref: 371-MHS419 Job title: Administrator

Have you got any criminal convictions and/or cautions that are not protected?

This means they are not eligible for filtering under the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended).

This is regardless of whether the conviction or caution has been issued in the UK or, in any other country where it would be considered an equivalent (or similar)
offence in England and Wales and it is not protected.

It also includes criminal convictions or relevant service discipline convictions received within the Armed Forces Justice System (e.g. through Summary Hearing or
Court Martial) where it would be considered an equivalent offence in England and Wales and is not protected.

It does not include parking offences. In such cases, you can select no.

No
You have two options
on how to disclose
this information.
Please provide details of the conviction, caution or Summary Hearing including the date and sentence administered in the space below
You can disclose your record separately together with any statement detailing your conviction,
caution or Summary Hearing. A member of the recruitment team will contact you and advise what
steps you need to take to submit your details separately.

Pre-screening: Internal/external

Before being given access to the online application form, the applicant was asked the following.

Are you currently an employee of Berkshire Healthcare NHS Foundation Trust?

No

Pre-screening: Immigration

Before being given access to the online application form, the applicant was asked the following.

Choose your immigration status

I have a 'Graduate visa'
If you wish to provide any additional information regarding your right to work/immigration status, please do so here

Page 2 of 9 Application: 164004260 [Vacancy: 6390689]

Job ref: 371-MHS419 Job title: Administrator

Application for: Administrator Job ref: 371-MHS419

Closing date: 19-Jun-2024 Application submitted: Application ID:
164004260 Applicant: Padmakshi Venkateswara Rao

Application questions
Details entered in this part of the form will be made available to the shortlisting panel. Please make sure that you have read the job description and person specification before
completing the application form, and ensure that your answers clearly and honestly demonstrate how your skills and experience are relevant to the post for which you are applying.
Education & professional qualifications

All the relevant qualifications. Please also indicate subjects currently being studied. All qualifications disclosed will be subject to a satisfactory check. Up
to 11 qualifications can be entered here.

Subject/Qualification Place of study Grade/Result Year obtained

Masters in Computer Science Manchester Distinction 2023

Bachelors in Electronics and Communication Engineering India Distinction 2020

Relevant Training Courses Attended

Please provide details regarding training courses that you have attended or currently undertaking together with the date completed or to be completed by.
Up to 7 training course can be entered here.

Course title Training provider Duration Year completed

Customer Service and Communication Infosys 2 Months 2021

Professional Development and Leadership Infosys 2 Months 2021

Data Privacy and Confidentiality Chorley Mini Market 2 Months 2023

Membership of Professional Bodies

Please provide details regarding any relevant professional registrations or memberships. This information will be subject to a satisfactory check.

Please indicate your professional registration status

I do not have the relevant UK professional registration
Professional body
Please provide details below
Membership / Registration number
Expiry / renewal date

NHS Service

Start date of
continuous NHS
service (if applicable)
Months since most
recent employment
ended (if applicable)

Employer/activity history

Please record below the details of your full employment history beginning with your current or most recent first. Up to 10 previous employments can be
entered here. If required, please provide additional information regarding your employment history within the 'Supporting Information' section.

Application: 164004260 [Vacancy: 6390689] Page 3 of 9

 Job ref: 371-MHS419 Job title: Administrator

Employer name Chorley Mini Market

Employer address 117A Brooke Street, Chorley, Lancashire, Unitedkingdom
PR60NG
Type of business Retail
Reporting to (job Store Manager
title)
Telephone 07767946654
Your job title Store Supervisor (Administrative Assistant)
Start date November 2022
End date March 2024
Grade Not applicable
Salary Not applicable
Period of notice Not applicable
Reason for leaving (if applicable)
Brief description of your duties & responsibilities
o Managed administrative tasks, including handling correspondence, scheduling appointments, and maintaining records.
o Provided exceptional customer service, assisting customers with inquiries and purchases.
o Ensured accurate cash handling and transaction processing at the till.
o Maintained store cleanliness and organization, ensuring a welcoming environment for customers.
o Assisted with inventory management, including monitoring inventory levels and reporting discrepancies to management.
o Trained new staff members on store policies, procedures, and customer service standards.
o Resolved customer complaints promptly and effectively, enhancing customer satisfaction.
o Maintained records of underage individuals attempting to purchase age-restricted products, ensuring compliance with legal
requirements.
o Regularly checked and logged fridge and freezer temperatures to maintain food safety standards.
o Handled typing, photocopying, scanning, and distribution of documents as required.
o Provided backup reception cover, acting as the first point of contact for customers and suppliers.
o Successfully managed day-to-day operations of the store, ensuring smooth functioning and adherence to company standards and
policies.
o Led and motivated a team of part-time staff, providing clear direction, coaching, and support to achieve performance targets and
deliver outstanding service.

Employer name Infosys Pvt Ltd

Employer address Survey No. 210 ISB Road,
Lingampally Rd, Manikonda, Hyderabad,
Telangana 500032, India
Type of business Information Technology and Services
Reporting to (job Team Lead
title)
Telephone +91 40 6642 0000
Your job title System Engineer (American Express Project)
Start date January 2021
End date August 2022
Grade Not applicable
Salary Not applicable
Period of notice Not applicable
Reason for leaving (if applicable)
Career progression. Moved to UK to persue Masters in Computer Science.
Brief description of your duties & responsibilities
Developed and maintained Linux-based systems to ensure stability and performance.
Provided technical support to clients, resolving inquiries and troubleshooting issues for smooth operations.
Coordinated and scheduled appointments and meetings, managing multiple calendars efficiently.
Ensured compliance with organizational policies and procedures, emphasizing data security and confidentiality.
Assisted in preparing and distributing reports, presentations, and documents.
Conducted training sessions for new team members on system use and company policies.
Collaborated across departments to ensure timely project completion and task fulfillment.
Acted as a liaison between teams, facilitating effective communication and collaboration.
Maintained and updated electronic data systems to ensure accuracy and completeness of information.
Contributed to the creation and maintenance of over 200 knowledge base articles, enhancing support efficiency by 25%.

Gaps in employment

If you have any gaps within your employment history, please state the reasons for the gaps below.
I resigned from my position at Infosys Ltd - India, to pursue a Master's degree in Computer Science in UK. This decision was driven by my desire to
advance my academic qualifications and gain international exposure, aligning with my career aspirations in the field of healthcare administration.

Page 4 of 9 Application: 164004260 [Vacancy: 6390689]

Job ref: 371-MHS419 Job title: Administrator

Supporting information

Supporting Information Fields marked with an asterisk are mandatory

In this section you need to demonstrate that you have read the published person specification and how you meet the essential and (where relevant) desirable criteria for this particular
post, if this has not been fully covered in the previous sections.

Please include your reasons for applying and take the opportunity to highlight your particular talents and strengths, (what you feel you can personally offer - what is unique to you -
what sets you apart from your peers).

Please DO NOT include personal details or duplicate information already provided elsewhere in your application.

Supporting information
Supporting Information

I am enthusiastic about applying for the position with CAMHS Rapid Response at Berkshire Healthcare NHS Foundation Trust, as advertised. Having
recently completed a Master's degree in Computer Science and gained practical experience in administrative roles, I am eager to bring my skills and
dedication to your dynamic team.

Reasons for Applying

My decision to apply for this role stems from a blend of academic achievements, professional experiences, and personal motivations. Pursuing a
Master's degree in Computer Science equipped me with advanced skills in data management, problem-solving, and technical proficiency, which are
directly relevant to supporting the administrative functions within CAMHS. My tenure at Chorley Mini Market as a Store Supervisor further honed my
abilities in customer service, team leadership, and operational management, skills that are transferable to effectively managing referrals, scheduling
appointments, and maintaining patient records in a healthcare setting.

Meeting the Essential Criteria

Administrative Skills: During my time at Chorley Mini Market, I managed a wide array of administrative tasks, including correspondence, scheduling,
and document management. This experience has prepared me to handle similar responsibilities at CAMHS, ensuring efficient workflow and
meticulous attention to detail.

Customer Service Excellence: As a Store Supervisor, I prioritized customer satisfaction through proactive communication, effective problem-solving,
and maintaining a welcoming environment. I am confident in my ability to transfer these skills to provide compassionate and efficient service to
service users and their families at CAMHS.

Technical Proficiency: Proficient in Microsoft Office Suite and experienced with electronic data systems such as RiO, I am well-equipped to support
clinicians by managing patient records accurately and securely. My ability to adapt quickly to new software and my attention to confidentiality aligns
with the trust’s commitment to providing safe and quality care.

Teamwork and Collaboration: Working collaboratively is integral to my approach. At Chorley Mini Market, I successfully led and motivated a team of
part-time staff, fostering a positive work environment and achieving performance targets. I look forward to contributing to the multidisciplinary team at
CAMHS, promoting effective communication and synergy across departments.

Commitment to Development: I actively pursue professional development opportunities to enhance my skills and knowledge. Completing courses in
HIPAA Compliance and Customer Service Excellence demonstrates my commitment to maintaining high standards of practice and adapting to
industry regulations.

Meeting the Desirable Criteria

Healthcare Administration Knowledge: While my background primarily lies in retail management and computer science, my coursework and practical
experience have equipped me with foundational knowledge of healthcare administration. I am eager to further develop this expertise through hands-
on experience at CAMHS.

Flexibility and Adaptability: Adaptability is a cornerstone of my professional approach. Whether managing diverse responsibilities at Chorley Mini
Market or addressing technical challenges at Infosys Ltd., I have demonstrated resilience and a proactive mindset in navigating change and
achieving organizational goals.

Problem-Solving Skills: My experience in troubleshooting technical issues at Infosys Ltd. equipped me with analytical thinking and problem-solving
skills. I am adept at swiftly identifying root causes and implementing effective solutions, ensuring minimal disruption to operations.

Commitment to Patient Care: While my direct experience in healthcare settings is limited, my commitment to supporting clinicians and enhancing
patient experiences is unwavering. I am eager to contribute to the delivery of compassionate and responsive care at CAMHS, leveraging my skills to
support the team’s mission.

What I Can Offer

What sets me apart is my unique blend of technical proficiency, administrative acumen, and dedication to continuous improvement. I offer:

Technical Expertise: Proficiency in Microsoft Office Suite, RiO, and experience in Linux-based systems administration, ensuring effective
management of administrative tasks and electronic data systems.

Customer Focus: A proven track record in customer service excellence, ensuring positive interactions and efficient resolution of inquiries and issues.

Organizational Skills: Strong organizational skills honed through managing diverse responsibilities and operational tasks, ensuring streamlined
processes and adherence to protocols.

Team Collaboration: A collaborative approach to teamwork, fostering a supportive and inclusive work environment that promotes mutual respect and
achievement of collective goals.

Adaptability: Flexibility in adapting to new challenges and environments, equipped with resilience and a proactive attitude in delivering results.

Application: 164004260 [Vacancy: 6390689] Page 5 of 9

 Job ref: 371-MHS419 Job title: Administrator

Continuous Learning: A commitment to professional development, evidenced by ongoing learning initiatives and certifications, ensuring readiness to
meet evolving industry demands.

Conclusion

In conclusion, I am eager to contribute my skills, experiences, and dedication to the CAMHS Rapid Response team at Berkshire Healthcare NHS
Foundation Trust. My background in computer science, combined with practical administrative expertise and a commitment to professional growth,
positions me well to support your service users and clinicians effectively. I am excited about the opportunity to contribute to your innovative and
expanding crisis service, delivering high-quality support and ensuring positive outcomes for all stakeholders.

Thank you for considering my application. I look forward to the possibility of discussing how my background and skills align with the needs of your
team further.

Armed forces

Are you a member of the UK Armed Forces community?

No

Page 6 of 9 Application: 164004260 [Vacancy: 6390689]

Job ref: 371-MHS419 Job title: Administrator

Application for: Administrator Job ref: 371-MHS419

Closing date: 19-Jun-2024 Application submitted: Application ID:
164004260 Applicant: Padmakshi Venkateswara Rao

References
References

If you are successful, prior to appointment, we will take up as many references as needed to cover all activities, including periods of employment and full time education,
that you have undertaken over the past three years. Any offer will be subject to these being satisfactory. Please ensure that you provide full contact details for your Employer/Line
Managers or Course Tutors for each activity. Please include their work email address where possible to avoid any unnecessary delays.

If during the last three years you have any periods in which you have not been in either employment or full-time education please provide details of someone who can provide a
character reference for you to cover this period. Character references should be provided by a person of standing in the community such as a Teacher, Health Care Professional (i.e.
Doctor, Physiotherapist, Registered Nurse), Minister of Religion, Police Officer or Solicitor. Character references should only be used in EXCEPTIONAL circumstances to cover
periods of time when you have not been in either employment or education.

Please use the "Add another" button below to add as many referees as required to meet the above requirements. Periods that referees cover may overlap but there should
not be any gaps over the past three years.

Referee's title Mr
Referee's first Manideep Yadav
name(s)
Referee's surname Kondepu
Referee's Chorley Mini Market
organisation name
Job title Store Manager
How do they know Employer / Line Manager
you?
Address 1 117A Brooke Street
Address 2
Address 3
City / Town Chorley
County / State
Postcode PR6 0NG
Country United Kingdom
Telephone no.
Mobile no. 07767946654
Email address [email protected]
Can the referee be Yes
approached prior
to the interview?
Period this November 2022
reference covers
from:
Period this March 2024
reference covers
to:
What name will the
referee know you
by if different from
your current
name?
Why has your
name changed?

Application: 164004260 [Vacancy: 6390689] Page 7 of 9

 Job ref: 371-MHS419 Job title: Administrator

Application for: Administrator Job ref: 371-MHS419

Closing date: 19-Jun-2024 Application submitted: Application ID:
164004260 Applicant: Padmakshi Venkateswara Rao

Equal opportunities
Equal opportunities

NHS organisations recognise the benefits of having a diverse workforce and therefore welcome applications from all sections of the community. In addition to this, under the
provisions of the Equality Act 2010, all NHS organisations are required to demonstrate that their recruitment processes are fair and that they are not discriminating against or
disadvantaging anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or
sexual orientation. Therefore a series of questions need to be raised in order to ascertain who is applying for each position and to ensure that no one is being unfairly
discriminated against or disadvantaged.

This section of the application form will be detached from your application form and will not be used as part of the selection process nor will it be seen by anybody who is
interviewing you. The information collected is only used for monitoring purposes in an anonymised format to assist the organisation in analysing the profile and make up of
individuals who apply, are shortlisted for and appointed to each vacancy. In this way, they can check that they are complying with the Equality Act 2010.

The Equality Act 2010 protects people against discrimination on the grounds of:

• their age and sex.

• their race which includes colour, nationality, ethnic or national origin.
• their religion or belief, including a lack of any belief.
• their sexual orientation, be it bisexual, gay, heterosexual and lesbian.

The Equality Act 2010 also protects people who are married or in a civil partnership.

Equality and Diversity Monitoring

Please state your date of birth

24/08/1998
Please indicate your gender
Female
Please indicate the option which best describes your marital status:
Single
Please indicate your ethnic origin
ASIAN or ASIAN BRITISH - Indian
Which of the following options best describes how you think of yourself?
Heterosexual or Straight
Please indicate your religion or belief
Hinduism

Disability

The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and so called "hidden" disabilities
such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the
interview - are fair and equitable.

According to the definition of disability do you consider yourself to have a disability?

No
Please identify the category which applies to you or other type of disability. People may experience more than one type of impairment, in
which case you may indicate more than one. If none of the categories apply, please mark 'Other'.
If you have a disability, do you wish to be considered under the Guaranteed Interview Scheme if you meet the minimum criteria as specified in
the Personal Specification?
No

Reasonable adjustments will be made available should you be invited to interview.

How did you learn of this vacancy?

Please state where you first saw this post advertised

Berkshire Healthcare NHS Foundation Trust Website or intranet

Declaration

The information in this application form is true and complete. I agree that any deliberate omission, falsification or misrepresentation in the application form will be grounds for rejecting
this application or subsequent dismissal if employed by the organisation. Where applicable, I consent that the organisation can seek clarification regarding professional registration
details.

I agree to the above declaration Yes

Page 8 of 9 Application: 164004260 [Vacancy: 6390689]

Job ref: 371-MHS419 Job title: Administrator

Next Steps
Once you submit the form your application will be available to the Employer. However, you will be able to update your "Personal Information" should any of your contact details
change.

All your application forms (submitted or not) can be viewed under "Applications" when you are signed in.

Privacy notice

Application for: Administrator Job ref: 371-MHS419

Closing date: 19-Jun-2024 Application submitted: Application ID:
164004260 Applicant: Padmakshi Venkateswara Rao

Privacy notice
Your data is being collected by Berkshire Healthcare NHS Foundation Trust, whose privacy notice can be found here.

The data controller for this information is Berkshire Healthcare NHS Foundation Trust. This application tracking system is provided by Civica UK Ltd
(https://www.civica.com/en-gb/product-pages/trac/) as a data processor.

To make an enquiry, a request for your personal information held as part of this process, or to arrange for any mistakes to be corrected, you may
contact either the team who are handling your application or the Data Protection Officer ([email protected]).

https://www.berkshirehealthcare.nhs.uk/about-us/about-us/protecting-your-data-privacy-notice/

Application: 164004260 [Vacancy: 6390689] Page 9 of 9