SolarEdge Firefighter Gateway Installation Guide v13
SolarEdge Firefighter Gateway Installation Guide v13
Disclaimers
Important Notice
Copyright © SolarEdge Technologies Inc. All rights reserved.
No part of this document may be reproduced, stored in a retrieval system or transmitted, in any form or
by any means, electronic, mechanical, photographic, magnetic or otherwise, without the prior written
permission of SolarEdge Technologies Inc. (also referred to herein as “SolarEdge”).
This document is solely for the use of SolarEdge customers and employees.
The material furnished in this document is believed to be accurate and reliable. However, SolarEdge
assumes no responsibility for the use of this material. SolarEdge reserves the right to make changes to the
material at any time and without notice. You may refer to the SolarEdge web site (www.solaredge.com)
for the most updated version of this and other documents.
All company and brand products and service names are trademarks or registered trademarks of their
respective holders.
Patent marking notice: http://www.solaredge.com/groups/patent
The general terms and conditions of purchase of SolarEdge products shall apply.
The content of these documents is continually reviewed and amended, where necessary. However,
discrepancies cannot be excluded. No guarantee is made for the completeness of these documents.
Please note: This product is intended to provide remote shutdown of the SolarEdge PV harvesting system,
to enable safer access to a building in the event of fire. This product DOES NOT reduce the risk of fire or
protect firefighters or others accessing a building in the event of a fire.
If the RS485 communication between the firefighter gateway and the SolarEdge inverter(s) is
disconnected for any reason (including fire), the firefighter gateway LCD will display "No
Communication" or "Partial Com.". In this case, the firefighter gateway cannot be relied upon to
disconnect the SolarEdge PV harvesting system.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment OFF and ON, you are encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance may void the
user’s authority to operate the equipment.
Contents
Disclaimers ......................................................................................................................... 1
Important Notice ...............................................................................................................1
FCC Compliance .................................................................................................................1
Contents............................................................................................................................. 2
About This Guide ................................................................................................................ 4
Support and Contact Information ....................................................................................... 5
Handling and Safety Instructions ........................................................................................ 6
Chapter 1: Introducing the SolarEdge Firefighter Gateway ................................................. 7
Overview ............................................................................................................................7
Firefighter Gateway User Interfaces ..................................................................................8
LCD and LCD-Menu Buttons...............................................................................................8
Communication Connectors ..............................................................................................9
Other Interfaces .................................................................................................................9
Chapter 2: Installing the SolarEdge Firefighter Gateway ................................................... 10
Safety ...............................................................................................................................10
Transport and Storage .....................................................................................................10
Package Contents ............................................................................................................10
Installation Equipment.....................................................................................................10
Installation Guidelines .....................................................................................................11
Installation Workflow ......................................................................................................11
Mounting the Firefighter Gateway ..................................................................................12
Connecting the Firefighter Gateway to AC ......................................................................13
Chapter 3: Connecting Emergency Stop Button or Fire Alarm Control ............................... 14
Overview ..........................................................................................................................14
Connecting and Configuring an Emergency Stop Button to the Gateway .......................16
Chapter 4: Connecting the Firefighter Gateway to the SolarEdge Installation ................... 18
Overview ..........................................................................................................................18
Connecting and Configuring the RS485 ...........................................................................19
Verifying the Connection .................................................................................................23
Troubleshooting the RS485 Communication ...................................................................23
Chapter 5: Emergency System Shutdown ......................................................................... 24
Chapter 6: LCD – Status Screens and Setup Options .......................................................... 26
Status Screens ..................................................................................................................26
Main Firefighter Gateway Status ............................................................................................. 26
ID Status .................................................................................................................................. 26
Server Communication Status ................................................................................................. 26
IP Status .................................................................................................................................. 27
ZigBee Status ........................................................................................................................... 27
Wi-Fi Status ............................................................................................................................. 28
Communication Ports Status ................................................................................................... 28
The following safety symbols may be used in this document. Familiarize yourself with the symbols and
their meaning before installing or operating the system.
WARNING!
Denotes a hazard. It calls attention to a procedure that, if not correctly performed or adhered to, could
result in injury or loss of life. Do not proceed beyond a warning note until the indicated conditions
are fully understood and met.
CAUTION:
Denotes a hazard. It calls attention to a procedure that, if not correctly performed or adhered to, could
result in damage or destruction of the instrument. Do not proceed beyond a caution sign until the
indicated conditions are fully understood and met.
NOTE:
Denotes additional information about the current subject.
LCD
Enter (3)
Down (2)
LEDs DC Micro SD Ethernet
Up (1)
(power
supply Esc
input) LCD User Buttons
Figure 3: Gateway interfaces
Communication Connectors
The following connectors are available for the SolarEdge firefighter gateway:
Antenna1: Used for optional wireless antenna connection – ZigBee or Wi-Fi (refer to Creating a
Wireless ZigBee Connection on page 40 and Creating a Wi-Fi Connection on page 40).
RS485-1: Used for connecting external devices to the gateway (refer Chapter 4: Connecting the
Firefighter Gateway to the SolarEdge Installation on page 18).
Ethernet: Enables connecting the SolarEdge gateway to the SolarEdge monitoring portal through an
Ethernet switch/router (refer to Creating an Ethernet (LAN) Connection on page 35). The Ethernet
switch/router should be connected to the Internet.
Other Interfaces
The following interfaces are available for the SolarEdge firefighter gateway:
Control: Used for connection to an external emergency stop button (refer to Chapter 3: Connecting
Emergency Stop Button or Fire Alarm Control on page 14).
SW1: RS485-1 termination
DC: Used for the power supply input as described in Connecting the Firefighter Gateway to AC on
page 13
Micro SD: Used for field software upgrade
LEDs: All LEDs are ON while the SolarEdge gateway is powered up or configured.
Package Contents
Firefighter gateway
100-240VAC to 12VDC power supply with an interchangeable AC plug (US, EU, AUS, UK)
Accessory kit including:
Three 3-pin terminal blocks
One 6-pin terminal block
Installation Equipment
Standard tools can be used during the installation of the SolarEdge gateway. The following is a
recommendation of the equipment needed for installation:
Emergency stop button (recommended: a button with a locking feature, which stays mechanically
locked in the off position until turning it clockwise to release it), or a fire alarm control system with
relay output interface
Allen screwdriver for M5/M6 screw types
Standard flat head screwdrivers set
Voltage tester screwdriver
Drill and 4mm diameter bits
DIN rails
Wire cutters
Wire strippers
Voltmeter
Three twisted wires or four-wire twisted pair cable (wire cross-section area: 0.2- 1 mm²/ 24-18 AWG
(a CAT5 cable may be used); Maximum nodes: 32; Maximum distance between devices: 1 km /
3300 ft.
For installing the communication options: CAT5/6 Ethernet cable
Installation Guidelines
The following requirements apply when locating and mounting the SolarEdge Gateway:
The SolarEdge gateway is suitable for mounting indoors. For outdoor installation, use an external
outdoor enclosure (not provided by SolarEdge).
The SolarEdge gateway must always remain in an ambient temperature of -20°C (-4°F) to
+60°C (140°F).
Cable specifications:
Connection Type Cable Type Maximum Length
RS485 communication bus Three twisted wires or 4-wire twisted pair 1,000m (3,330 ft)
(per RS485 port) cable (two twisted pairs).
Recommended wire size: 20 AWG / 0.52 mm2
Ethernet CAT5/6 100m (325 ft).
The SolarEdge gateway power supply requires a socket outlet with a grid voltage of 100 V - 240 V
(50 Hz/60 Hz).
Protect the SolarEdge gateway from dust, wet conditions, corrosive substances and vapors.
Installation Workflow
The following provides an overview of the workflow for installing and setting up the firefighter gateway
Wall mount
holes
3 Position the device on the wall with the open clips, as shown in Figure 4. Mark points through the
holes of the clips and drill holes using a 4mm diameter drill bit.
4 Mount the unit using screw anchors and screws (use 3.5mm diameter screws, 20mm minimum
length, not provided by SolarEdge).
Press here
Press here
Figure 7: Example: Emergency Stop Button and Fire Alarm System Connection
The emergency stop button(s) or relay(s) connect to the L1 or L2 ports on the Control connector of the
gateway, between 5V and L1 / L2/both. In the following sections, the instructions refer to L1, however
applies to L2 as well.
This installation is safe when L1/L2 has 5V input, and active with L1/L2 is not connected. This is
considered Normal polarity in the configuration screen.
Normally closed (NC) – the contacts are closed until opened by operation of the switch. This type of
switch should be connected in the following manner:
This installation is safe when L1/L2 is not connected and active when L1/L2 is 5V. This is considered
Reverse polarity in the configuration screen.
If you connect more than one firefighter gateways to the same emergency stop button, they should
connect to the same grounding, as in the following example:
In some fire alarm control systems, the switch is grounded internally. This type of switch should be
connected in the following manner, sharing ground between the control system and the firefighter
gateway.
In these cases, a Normally Open relay will connect L1/L2 to ground for safety, and when active, L1/L2
is 5V. This will be configured as a reverse polarity switch.
G
5V
L1
L2
2 Insert the terminal block into the Control connector on the firefighter gateway.
3 Verify that the SolarEdge gateway is connected to a power outlet.
4 Press the Enter button until the following message is displayed:
P l e a s e e n t e r
P a s s w o r d
* * * * * * * *
The gateway is now in Setup mode and all its LEDs are lit.
5 Use the three-right-most LCD buttons to type in the following password: 12312312. The following
menu is displayed:
L a n g u a g e < e n g >
C o m m u n i c a t i o n
R e m o t e S h u t d o w n
D i s p l a y
M a i n t e n a n c e
I n f o r m a t i o n
6 Short-press the up/down buttons to scroll to the Remote Shutdown menu. Press the Enter key to
select it. The remote shutdown parameters are displayed:
L 1 P o l a r i t y < N o r m . >
L 2 P o l a r i t y < N o r m . >
S a f e V d c < 1 2 0 V >
C l r A l a r m M o d e < M >
C l e a r A l a r m
Clr Alarm Mode: Select the method to return to normal operation as soon as the emergency stop
button is released:
Automatic (default) – when releasing the stop button or relay, the system immediately returns
to normal power production.
Manual – when releasing the stop button or relay, the system will not return to normal
operation unless the user manually clears the alarm by selecting Clear Alarm (below). Use this
option if the button does not have the locking feature, the relay in the control system may
open unexpectedly, or if the user requires this added step.
Clear Alarm: Used to allow normal operation. Appears only if the Clr Alarm Mode parameter (above)
is set to Manual, and the installation is in remote safety shutdown
The following is an example of a slave gateway connected to a chain of slave inverters (one inverter is the
master).
Terminated Terminated
The following sections describe how to connect the RS485 bus and how to configure its components.
Screws
G
B
A
Figure 11: 3-pin Terminal Block
2 Connect the 3-pin terminal block to the RS485-1 port on the gateway.
NOTE:
RS485-1 is configured as SolarEdge device by default, therefore RS485-1 is used as the RS485
bus connection point.
3 If the gateway is at the end of the RS485 chain, terminate the gateway by switching a termination
dipswitch to ON. The switches in the SolarEdge gateway are marked SW1 for the RS485-1 port
termination (and SW2), as shown below:
On Off
A B G SW1 SW2 A B G
RS485- 2 RS485-1
7 Loosen the screws of pins B, A and G on the left-most of the RS485 terminal block.
G
A RS485-1
B
8 Insert the ends of wires into the G, A and B pins shown above. You can use any color wire for each of
the A, B and G connections, as long as the same color wire is used for all A pins, the same color for all
B pins and the same color for all G pins.
SolarEdge Gateway
NOTE:
Do not cross-connect B, A and G wires.
Do not insert wires into RS485-2 pins.
10 Tighten the terminal block screws.
11 Push the RS485 terminal block firmly all the way into the communication board.
12 Terminate the inverters/SMIs at the two ends of the chain by switching a termination dipswitch
inside the inverter/SMI to ON (move the switch to the top). The switch is located on the
communication board and is marked SW7.
NOTE:
Only the first and the last SolarEdge devices in the chain should be terminated. The other
devices in the chain should have the termination switch OFF.
The gateway is now in Setup mode and all its LEDs are lit.
2 Use the three-right-most LCD buttons to type in the following password: 12312312. The following
menu is displayed:
L a n g u a g e < e n g >
C o m m u n i c a t i o n
R e m o t e S h u t d o w n
D i s p l a y
M a i n t e n a n c e
I n f o r m a t i o n
3 Short-press the arrow buttons to scroll to the Communication menu. Press the Enter key to select it.
4 Select Server RS485-X Conf (X=1 or 2 depending on the specific physical port connection).
5 To configure the master , select the following in the LCD menu:
Communication RS485-1 Conf Device Type SolarEdge
RS485-1 Conf Protocol Master
RS485-1 Conf Slave Detect
The system starts automatic detection of the SolarEdge slave inverters connected to the master
gateway. The gateway should report the correct number of slaves. If not, verify the connections and
terminations. Verify that only one master is configured on the bus.
6 Close the inverter/SMI cover and start power production.
7 On the firefighter gateway main status screen, verify that "Dev. On", "Dev. Safe" and "Max Vdc"
values are set according to your setup. That is, if you connected three slaves:
Dev. On = 3/3
Dev. Safe = 0/3
Max Vdc = Voltage of the slave with highest DC voltage
P V N o r m a l O p e r a t i o n
0 0 3 / 0 0 3 D e v . O N
0 0 0 / 0 0 3 D e v . S a f e
M a x . V D C : 1 5 0 V
The PV installation is now connected to the firefighter gateway. Power production can now be
stopped at emergencies.
8 Test the Emergency system shutdown as described in Chapter 5: Emergency System Shutdown on
page 24.
If the message Master Not Found, check the connections to the master device and fix if required.
WARNING!
If the RS485 communication between the firefighter gateway and inverters is disconnected for
any reason (including damage to cables caused by a fire), the firefighter gateway LCD will
display "No Communication" or "Partial Com". In this case, the firefighter gateway CANNOT
be relied upon to disconnect the SolarEdge PV harvesting system.
3 Press the emergency stop button. The PV system starts the shutdown sequence.
4 On the firefighter gateway LCD, check the main status screen. A message similar to the following
should appear:
P V S h u t t i n g D o w n
0 0 1 / 0 0 3 D e v . O N
0 0 2 / 0 0 3 D e v . S a f e
M a x . V d c : 1 5 0 V
The status changes to PV Reducing Voltage. The shutdown is immediate but safe indication will
take 3 to 5 minutes until the inverter capacitors are discharged.
Upon reaching safety voltage (default: 120V), the following message appears on the firefighter gateway
LCD:
P V S y s t e m s a f e
WARNING!
If the communication between the firefighter gateway and the inverters / SMIs is not available
during the shutdown sequence, the following message appears on the LCD:
System Failed
to Shutdown
If this occurs:
1. Shutdown the AC power to the inverters / SMIs
2. Wait 3 to 5 minutes until the capacitors are discharged.
On the inverters/SMIs LCD display, the following message appears upon reaching safe voltage:
F i r e f i g h t e r
R e m o t e S h u t d o w n
NOTE
The Maintenance submenu in the inverters/SMIs LCD includes a Clear Alarm option that appears
only in remote shutdown. This enables clearing the remote shutdown state for a specific device if
required.
If Failed is displayed, check that you have unlocked the emergency stop button.
4 On the firefighter gateway LCD, check the main status screen. A message similar to the following
should appear:
P V N o r m a l O p e r a t i o n
0 0 3 / 0 0 3 D e v . O N
0 0 0 / 0 0 0 D e v . S a f e
M a x . V D C : 1 6 4 V
5 If there is no communication between slave inverters and the master gateway, clear the alarm from
the inverter, as follows:
a. Enter Setup mode in the inverter LCD menu.
b. Select Maintenance > Clear Alarm.
Status Screens
During normal operation, pressing the Enter button turns the LCD backlight ON. Additional presses on the
Enter button display the following screens one after the other. The backlight is active for 30 seconds by
default. This duration is configurable, as described on page 33.
Main Firefighter Gateway Status
This window displays the communication and safety status of components in the system
< S t a t u s >
X X X / Y Y Y D e v . O N
Z Z Z / Y Y Y D e v . S a f e
M a x . V D C : 0 0 0 V
ZigBee Status
This window describes the ZigBee configuration:
P A N : X X X X X
C H : X X / X X X X R S S I : < L >
I D : X X X X X X X X X X X X X X X X
Z i g B e e R e a d y
Wi-Fi Status
This window describes the Wi-Fi configuration:
I P : 1 9 2 . 1 6 8 . 2 . 1 1 9
G W : 1 9 2 . 1 6 8 . 2 . 1
S S I D : x x x x x x x x
R S S I : < L / M / H / - >
This window presents the communication port (RS485-1/2 or ZigBee), and the devices connected to them,
with details about the number, type, and protocol.
DEV: The type of device that was configured to the specific port ( based on the port’s functionality),
as follows:
SE: SolarEdge device (default)
---: None
PROT: The protocol type to which the port is set:
For a SolarEdge device:
S: SolarEdge slave
M: SolarEdge master
P2P: ZigBee point-to-point
MPM: ZigBee multipoint master (for a ZigBee coordinator module)
MPS: ZigBee multipoint slave (for a ZigBee router module)
For a non-SolarEdge logger:
SS: SunSpec
For non-SolarEdge inverter readers and electricity meters, refer to
http://www.solaredge.com/articles/se-supported-devices.
##: The total number of slaves detected on the specific port
The gateway is now in Setup mode and all its LEDs are lit. The gateway automatically exits Setup
mode if no buttons are pressed for more than 2 minutes.
3 Use the three-right-most LCD buttons to type in the following password: 12312312. The following
message is displayed:
L a n g u a g e < e n g >
C o m m u n i c a t i o n
R e m o t e S h u t d o w n
D i s p l a y
M a i n t e n a n c e
I n f o r m a t i o n
L a n g u a g e < e n g >
C o m m u n i c a t i o n
R e m o t e S h u t d o w n
D i s p l a y
M a i n t e n a n c e
I n f o r m a t i o n
Language:
E n g l i s h
G e r m a n
S p a n i s h
F r e n c h
I t a l i a n
Communication1:
S e r v e r < L A N >
L A N C o n f
R S 4 8 5 – 1 C o n f < M >
R S 4 8 5 – 2 C o n f < >
Z i g B e e C o n f < >
W i - F i C o n f < >
R S 2 3 2 C o n f
Remote Shutdown
L 1 P o l a r i t y < N o r m . >
L 2 P o l a r i t y < N o r m . >
S a f e V d c < 1 2 0 V >
C l r A l a r m M o d e < A >
Display:
L C D O n T i m e < 3 0 >
Maintenance:
D a t e a n d T i m e
F a c t o r y R e s e t
S W U p g r a d e - S D C a r d
Information:
V e r s i o n s
E r r o r L o g
W a r n i n g l o g
This section describes how to use the LCD menus for configuring the SolarEdge gateway.
1 If Wi-Fi is connected, the ZigBee item is not displayed, and vice versa.
Language
Select the Language option to set the language in which the LCD should display. The default setting is
English.
Communication
1 Select the Communication option to define and configure:
The communication option used by the gateway to communicate with the SolarEdge
Monitoring portal
The communication option used to communicate between multiple SolarEdge devices or other
external non-SolarEdge devices, such as electricity meters or loggers.
2 Set the communication options as described in Connecting and Configuring the RS485 on page 18 and
Chapter 7: Setting Up Monitoring through the Firefighter Gateway (Optional) on page 35.
The following shows a hierarchical tree of the menu options in the Communication menu. For detailed
information of commonly used the configuration options, refer to the Communication Options application
note, available on the SolarEdge website http://www.solaredge.com/files/pdfs/solaredge-
communication_options_application_note_v2_250_and_above.pdf.
Server:
L A N
R S 2 3 2
R S 4 8 5
Z i g b e e
N o n e
LAN Conf:
I P C o n f i g
S e t D H C P < e n >
S e t I P
S e t M a s k
S e t G a t e w a y
S e t D N S
S e t S e r v e r A d d r
S e t S e r v e r P o r t
RS485-1/2 Conf:
D e v i c e T y p e < S E >
P r o t o c o l < S >
D e v i c e I D < 1 >
S l a v e D e t e c t < 0 >
RS232 Conf:
D e v i c e T y p e < S E >
P r o t o c o l < D R C T >
2 If Wi-Fi is connected, the ZigBee item is not displayed, and vice versa.
Remote Shutdown
Select Remote Shutdown to set the following:
L 1 P o l a r i t y < N o r m . >
L 2 P o l a r i t y < N o r m . >
S a f e V d c < 1 2 0 V >
C l r A l a r m M o d e < M >
C l e a r A l a r m
LCD On Time <30>: The number of seconds that the LCD backlight is ON after the LCD button is
pressed. Set to 0 if you want the LCD to be lit at all times.
Maintenance
Select Maintenance to set the following options:
D a t e a n d T i m e
F a c t o r y R e s e t
S W U p g r a d e S D C a r d
Date and Time: Set the internal real-time clock. If connected to the SolarEdge monitoring portal, the
date and time are set automatically and only time zone should be set.
Factory Reset: Perform a general reset to the gateway default settings.
SW Upgrade SD Card: Perform a software upgrade using an SD card.
Information
Select Information to display the following options:
V e r s i o n s
E r r o r L o g
W a r n i n g l o g
Communication Types
The following types of communication can be used to transfer the monitored information from the
inverter to the SolarEdge monitoring portal through the SolarEdge gateway:
Ethernet: Used for a LAN connection
RS485: Enables connection of external devices, such as other SolarEdge inverters, non-SolarEdge
loggers or electricity meters, and transferring their information through the SolarEdge gateway to
the SolarEdge monitoring portal using Ethernet or ZigBee. The RS485-1 enables connection of
multiple SolarEdge devices (inverters/SMIs/gateways) through the same bus to the SolarEdge
gateway, such that connecting only one gateway to the server is sufficient to provide communication
services for all the devices on the bus.
ZigBee (optional): Enables wireless connection of one or more SolarEdge devices through a ZigBee
transceiver (sold separately).
Wi-Fi (optional): Enables wireless connection of one or more SolarEdge devices through Wi-Fi (sold
separately).
The Mini-USB: enables PC/laptop connection for software upgrade using the SolarEdge configuration
tool. Use a USB to mini-USB adapter cable for this connection.
LAN Conf
I P C o n f i g
S e t D H C P < e n >
S e t I P
S e t M a s k
S e t G a t e w a y
S e t D N S
S e t S e r v e r A d d r
S e t S e r v e r P o r t
IP Config: Displays the current IP configuration of the gateway, as shown below. If DHCP is used, this
screen reflects the parameters retrieved from the DHCP server. If manual settings are used, the
screen shows the last manually input configurations.
I P 0 . 0 . 0 . 0
M S K 2 5 5 . 2 5 5 . 2 5 5 . 0
G W 1 9 2 . 1 6 8 . 0 . 1
D N S 0 . 0 . 0 . 0
Set DHCP <En>: If the LAN connection between the gateway and the SolarEdge Monitoring Portal has
a DHCP server, enable this option by setting it to Enable (default). If this option is enabled, then the
DHCP server automatically configures the IP, Subnet Mask, gateway and DNS. If not, set them
manually.
Set IP: Enables setting the IP of the gateway according to the LAN settings:
Use the Up and Down buttons to adjust the value of each IP address octet.
Press the Enter button to move to the next IP address octet.
Long press the Enter button (until Applied message appears) – apply the value
Long press the Esc button (until Aborted message appears) – erase all characters
S e t u p I P
1 9 2 . 1 6 8 . 2 . 7
Set Mask: Set the subnet mask of the SolarEdge gateway according to the LAN settings.
Set Gateway: Set the gateway address of the SolarEdge gateway according to the LAN settings.
Set DNS: Set the DNS of the SolarEdge gateway according to the LAN settings.
Set Server Addr: Set the IP address of the SolarEdge monitoring portal. This option is predefined in
the SolarEdge gateway to specify the SolarEdge monitoring portal IP address and does not normally
need configuration.
Set Server Port: Set the port through which to connect to the SolarEdge monitoring portal. This
option is predefined in the gateway to specify the SolarEdge monitoring portal IP port and normally
does not need configuration.
NOTE:
If your LAN has a firewall, you must verify that the address and port configured in the Set Server
Addr and the Set Server Port fields are not blocked.
You may need to configure it to enable the connection to the following address:
Destination Address: prod.solaredge.com
Port: 22222
Connecting and Configuring LAN
► To connect the Ethernet port to the router/switch:
1 Use a pre-crimped cable or use a crimper to prepare an RJ45 communication connector on both ends
of a standard CAT5/6 cable: Insert the eight wires into the RJ45 connector.
CAT5/6 standard cables have eight wires (four twisted pairs), as shown in the diagram below. Wire
colors may differ from one cable to another. You can use either wiring standard, as long as both sides
of the cable have the same pin-out and color-coding.
Wire Color3 10Base-T Signal
RJ45 Pin #
T568B T568A 100Base-TX Signal
1 White/Orange White/Green Transmit+
2 Orange Green Transmit-
3 White/Green White/Orange Receive+
4 Blue Blue Reserved
5 White/Blue White/Blue Reserved
6 Green Orange Received-
7 White/Brown White/Brown Reserved
8 Brown Brown Reserved
3 The firefighter gateway connection has a 568A layout and does not support RX/TX polarity change. Supporting crossover
Ethernet cables depends on the switch capabilities.
1 Connect one end of the Ethernet cable to the RJ45 plug at the router or Ethernet gateway that
is connected to the Internet.
2 Connect the other end to the SolarEdge gateway Ethernet connector.
3 Verify that the yellow communication LED turns ON.
1 If S_OK is not displayed, use a method independent of the SolarEdge gateway to check whether the
network and modem are operating properly. For example, connect a laptop to the Ethernet router
and connect to the Internet.
2 xxxxxxxx is a string of 1s and 0s showing an eight-bit communication connection status. 1 indicates
OK and 0 indicates an error. The possible errors and their troubleshooting are detailed in the
following table:
Bit Error Error Description Troubleshooting
Location Message
1st LAN An Ethernet physical cable Check the cable pin-out assignment
Disconnected connection fault: The Ethernet and cable connection
link or physical Ethernet cable
are not connected properly
2nd DHCP Failed, The inverter failed to get a valid Check the router and gateway
or IP address from the DHCP configuration
Invalid DHCP server, or
Config The DHCP/static IP settings in
the gateway are not the same as
those of the router.
3rd Gateway Ping The connection to the router is Check the physical connection to the
Failed not available: Ping to the first switch/router. Check that the link LED
hop switch/router failed (LAN at the router /switch is lit (indicating
error) phy-link). If OK - contact your network
IT, otherwise replace the cable or
change it from cross to straight
connection
4th G Server Ping The connection to the Internet is Connect a laptop and check for internet
Failed not available: Ping to connection.
google.com failed If internet access is unavailable, contact
your IT admin or your internet provider.
For WIFI networks, ensure that
username and password are as defined
in the internet provider AP/router.
5th Server x Ping Ping to redundant server #x Check the SolarEdge server address,
Failed failed as described on page 27.
6th
7th
8th Tcp Connect. The connection to the SolarEdge
Failed server was not established:
Communication with the server
failed
Mechanical specifications:
161.6mm/6.36 in
90mm/3.54 in
62mm/2.44 in
90mm/3.54 in