Assessment

Task 1
Implement and monitor WHS
policies, procedures and programs
BSBWHS411
Student Declaration
To be filled out and submitted with assessment responses

◻ I declare that this task and any attached document related to the task is all my own work and I have not
cheated or plagiarised the work or colluded with any other student(s)

◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me

◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.

◻ I have read and understood the assessment requirements for this unit

◻ I understand the rights to re-assessment

◻ I understand the right to appeal the decisions made in the assessment

Unit Title
Unit Code

Student name

Student ID
number
Student Date
signature

Task Number

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 ------OFFICE USE ONLY-----
For Trainer and Assessor to complete:

◻ Student requested reasonable adjustment for the assessment

Question Marking Sheet - Assessor to complete.

Did the student satisfactorily address each question as

instructed:
Completed satisfactorily
S NYS DNS Comments
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Task Outcome: Satisfactory Not Yet Satisfactory

Student Name:

Assessor Name:

Assessor Signature:

Date:

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 Table of Content
Student Declaration................................................................................................................................................2
Task 1 – Knowledge Questionnaire..................................................................................................5
Question 1...................................................................................................................................................................6
Question 2...................................................................................................................................................................7
Question 3...................................................................................................................................................................8
Question 4...................................................................................................................................................................8
Question 5...................................................................................................................................................................8
Question 6...................................................................................................................................................................9
Question 7...................................................................................................................................................................9
References................................................................................................................................................................10
Appendix 1 – Scenario.........................................................................................................................11
Australian Hardware WHS policy....................................................................................................12
Emergency Evacuation Procedure for Head Office of Australian Hardware...................13
Emergency procedure maps.....................................................................................................13
Hazard Identification Procedure.....................................................................................................14
WHS Incident Reporting and Investigation Procedure..........................................................15
WHS Consultation Procedure............................................................................................................17

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Task 1 – Knowledge Questionnaire

Task summary and instructions

What is this This assessment is a written questionnaire with a mix of objective and
assessment task subjective questions.
about?
The questionnaire is designed to meet the knowledge required to
meet the unit requirements safely and effectively.

The questions focus on the knowledge evidence required for this unit
of competency:

 key provisions of commonwealth and state/territory WHS laws

that apply to the business, and procedures for their application in
the work area
 organisational policies and procedures for:
o consulting during WHS issue management
o identifying hazards and managing risks, including using
aggregate information and work area data
o incident response, investigation and reporting
 legal responsibilities and duties of managers, supervisors, persons
conducting a business or undertaking (PCBUs) and workers in
relation to WHS risk management in the workplace
 procedures for assessing implications of near misses in relation to
incidents, injuries and illnesses in the work area
 effective consultation mechanisms in managing health and safety
risks in the workplace
 features of effective workplace learning opportunities, including
coaching and mentoring assistance that facilitates team and
individual achievement of WHS training needs
 key principles and components of the hierarchy of control
measures
 procedures for applying the hierarchy of control measures in own
work area.

Your assessor will be looking for demonstrated evidence of your

ability to answer the questions satisfactorily, follow instructions,
conduct online research and review real or simulated business
documentation as instructed.
What do I need to do  submit your answers to the questions within the set timeframe,
to complete this task  answer all questions as instructed,
satisfactorily?  answer all questions using your own words and reference any
sources appropriately,

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 Task summary and instructions

 all questions must be answered satisfactorily.

It is advisable to:

 review the questions carefully,

 answer the questions using online research and the learning
material provided for the unit and by reviewing real or simulated
relevant business documentation (such as policies and
procedures),
 further research the topics addressed in each question.

Specifications You must submit to GOALS the

 assessment coversheet,
 answers to all questions,
 references.

Resources and • computer with Internet access,

equipment • access to Microsoft Office suites or similar software,
• learning material.
Re-submission You will be provided feedback on your performance by the Assessor.
opportunities The feedback will indicate if you have satisfactorily addressed the
requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide
you with written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-assessment
attempt(s) will be arranged at a later time and date. You have the
right to appeal the outcome of assessment decisions if you feel that
you have been dealt with unfairly or have other appropriate grounds
for an appeal. You are encouraged to consult with the assessor prior
to attempting this task if you do not understand any part of this task
or if you have any learning issues or needs that may hinder you when
attempting any part of the task.

Answer all the questions below:

Question 1
Aside from the WHS Act, identify (3) other acts, standards or codes of practice that guide
your actions with respect to workplace safety.

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Question 2
Refer to the Australian Hardware Case Study and answer the following questions based
on:
· Australian Hardware Health & Safety Policy & Procedures
· Safework website
· Independent research

Question Answers
List the WHS Acts, regulations WHS Acts, regulations and Outline their key provisions
and codes of practice that would codes of practice (30-50 words each)
apply to Australian Hardware and
outline their key provisions to
each in relation to Australian
Hardware.

How do you consult on WHS

issue management at Australian
Hardware?
How do you identify hazards and
manage risks, including using
aggregate information and work
area data at Australian
Hardware?
Outline the incident response,
investigation and reporting
process at Australian Hardware.
How do you assess the
implications of near misses about
incidents, injuries and illnesses in
work areas at Australian
Hardware?

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Question 3

What are the legal responsibilities and duties of managers, supervisors, PCBU and
workers concerning WHS risk management in the workplace?
(30-50 words)

Question 4

Answer the following questions about incident and accident management:

Question Answer
When should incident and
accident forms be completed,
and how do these records
contribute to the identification
and possible prevention of
workplace incidents and
accidents?
(30-50 words)

What other WHS records are you

required to keep? List three (3)

Question 5

Answer the following questions about WHS communication and consultation.

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 Question Answer

How could you provide WHS

information (obligations, policies
and procedures) to staff in the
workplace? List three (3) ways.

What are the workplace

information systems employed in
workplaces to help control and
manage work risks and hazards?
List three (3).

Describe, in your own words,

why you believe it is essential for
organisations to adopt a
collaborative and consultative
approach to managing
occupational health and safety.
(30- 50 words)

Question 6
Explain the fundamental principles and components of the hierarchy of control measure,
and outline how they apply in the work area. (50-100 words)

Question 7

How can you use the following workplace learning opportunities to facilitate team and
individual achievement of WHS learning needs?

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 Workplace Learning Answer
Opportunities (30-50 words/answer)
Coaching

Formal Learning
(For example class-based
learning, online learning)
Mentoring

Reading Info/Data

Focus Groups

References

Please include your references below:

(Please refer to this referencing guide if needed or speak to your trainer for any specific referencing
requirements for this assessment)

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Appendix 1 – Scenario
You are employed as a team leader of a group of five administration staff in the head office
of Australian Hardware. A rapid growth in the organisation has seen many new computers
installed in the office. With so many computers around the office, power extension cables
occasionally become loose and end up lying on the floor of the hallway.
In the past three months, a number of your employees have had near-misses where they
have almost tripped on a loose cable. To make matters worse, just this morning you
witnessed your senior administrator, Rosie Thompson, trip on a cable and sprain her wrist on
impact with the floor. As team leader, you immediately gave Rosie some ice and a bandage
and took her to see the local doctor.
Organisational recordkeeping and consultative procedures, which are in place to ensure the
organisation adheres to WHS obligations under relevant legislation, require team leaders to:
● conduct regular workplace inspections and submit safety inspection forms to the
relevant person (your health and safety representative or your assessor)
● fill in and submit incident reports for incidents involving accidents or near-accidents
involving staff or visitors
● compile WHS aggregate information and report on safety performance as part of the
WHS management system to your health and safety representative.
In your workplace’s operational plan, the target number of incidents or injuries requiring first
aid and/or medical treatment is zero.
Note: Detailed information on Australian Hardware, including operational policies and
procedures, risk management, and financials may be accessed at:
‘Australian Hardware’,
http://australianhardware.simulations.australiantrainingproducts.com.au/

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 Australian Hardware WHS policy
In order to ensure a healthy and safe working environment, Australian Hardware will:

● establish a safe and healthy workplace

● ensure compliance with all relevant legislation

● provide written procedures and instructions for safe working practices and material safety
data sheets (MSDS) where required

● provide appropriate support, instruction, training and supervision to employees to ensure safe
working practices

● consult employees and affected persons on health and safety issues

● set and monitor clear performance goals for prevention and lessening of illnesses and injuries
in the workplace for employees, contractors and visitors (including clients and volunteers)

● detect hazards leading to assessment and appropriate control activities for all risks in the
workplace

● commit to participation in workplace health and safety matters by all senior managers, line
managers, supervisors and staff (including employee representatives)

● access and provide appropriate information relating to working safely and the training
required for organisational employees to carry out their duties in a safe manner

● establish and commit to a health and safety management system and

continual improvement including internal/external audits and systematic management review.

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 Emergency Evacuation Procedure for Head Office of
Australian Hardware
 On hearing an evacuation alarm, or on instruction of emergency control personnel,
immediately cease all activity and secure personal valuables.

 Assist any person in immediate danger, but only if safe to do so.

 If practical, and only if safe to do so, secure any activity or process that may become
hazardous or suffer damage if left unattended as a consequence of evacuation.

 Act in accordance with directions given by emergency control personnel and evacuate the
building immediately.

 Assist with the general evacuation if directed to do so by emergency control personnel.

 Assist with the evacuation of disabled occupants.

 In a fire, do not use a lift to evacuate the building.

 Move calmly to the nominated evacuation assembly area and do not leave the evacuation
assembly area until the all clear has been given.

 Follow the instructions of relevant emergency services personnel and campus emergency
control personnel.

Emergency procedure maps

Emergency procedures diagrams are located within each room. These diagrams provide floor
plans showing the locations of emergency exits and emergency equipment (such as fire
extinguishers) and maps for evacuation routes and emergency assembly areas.

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Hazard Identification Procedure
WHS legislation requires that PCBUs, in consultation with workers identify all potentially
hazardous things or situations that may cause harm. In general, hazards are likely to be
found in the following;
- Physical work environment,
- Equipment, materials or substances used,
- Work tasks and how they are performed,
- Work design and management
In order to identify hazards, complete the following steps:
(i) Past incidents/accidents are examined to see what happened and whether the
incident/accident could occur again.
(ii) Employees consulted to find out what they consider are safety issues, I.e. ask workers
about hazards/ near misses they have encountered as part of their work. Sometimes a survey
or questionnaire can assist workers to provide information about workplace hazards.
(iii) Work areas or work sites be inspected or examined to find out what is happening now.
Identified hazards should be documented to allow further action. The work environment,
tools and equipment as well as tasks and procedures should be examined for risks to WHS.
(iv) Information about equipment (e.g. plant, operating instructions) and Material Safety Data
Sheets be reviewed to determine relevant safety precautions.
(v) Welcome creative thinking about what could go wrong, i.e. what hazardous event could
take place here? Any hazard which is identified by this process should be recorded on the
Risk Assessment and Control Sheet and further action taken to assess and then control the
risks from this hazard.

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 WHS Incident Reporting and Investigation Procedure
All near miss / incidents should be reported to the WHS committee and senior
management by the manager or the reporting staff member using an incident report form.
If a person has been injured the need for first aid should be assessed and action taken as
appropriate. Managers should follow the Early Intervention Guide.
If the near miss / incident is considered to be serious, the manager should contact the WHS
team for advice. The WHS team will advise regarding the notification of the incident to
WorkSafe.
The incident is deemed to be a "Notifiable Incident" and must be reported to WorkSafe if it
resulted in:
 The death of a person or;
 A person requiring medical treatment within 48 hours of exposure to a substance or
 A person requiring immediate treatment as an in-patient or
 A person requiring immediate treatment for
 The amputation of any body part or
 A serious head injury or
 A serious eye injury or
 De-gloving or scalping or
 Electric shock or
 A spinal injury or
 The loss of a bodily function or
 Serious lacerations

 If the incident is notifiable, the site of the incident is to remain undisturbed until a WorkSafe
Inspector arrives on site or gives permission for disturbance.
 The Head of Department/Unit Manager must report all notifiable incidents to WorkSafe via
phone on 132 360 and then in writing within 48 hours by completing the Worksafe Incident
Notification Form.

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 The manager should undertake an incident investigation in consultation with the Health and
Safety Representative and record the findings and recommendation in a report of the
incident
 Complex investigations or investigations where there is uncertainty will be supported by the
WHS team upon request of the manager or Health and safety Representative

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WHS Consultation Procedure

Overview
Consultation is mandatory under the Work Health and Safety Act 2011 (WHS Act) for
Australian Hardware. Consultation will take place on all work health and safety matters
including:
 undertaking risk management activities
 proposing changes that may affect workers
 making decisions about any work health and safety procedures
 the adequacy of facilities for the welfare of workers.
This procedure should be read with the Work Health and Safety Policy.
Procedure
Australian Hardware consults, so far as is reasonably practicable, with workers who carry out
work for Australian Hardware who are (or are likely to be) directly affected by a work health
and safety matter. If the workers are represented by a health and safety representative, the
consultation will involve that representative. Consultation at Australian Hardware involves
sharing of information, giving workers a reasonable opportunity to express views, and taking
those views into account before making decisions on health and safety matters.
1 Health and safety representatives (HSRs) HSRs will be elected to represent various work
groups and investigate health and safety issues.
2 Health and Safety Committee (HSC)
An HSC will be established on the initiative of Australian Hardware. The role of the HSC is to
facilitate cooperation between Australian Hardware and workers on health and safety matters
as well as to develop work health and safety standards, rules and procedures.
3 Other Agreed Arrangements
Other agreed arrangements for consultation may be set up by Australian Hardware provided
the arrangement is agreed to by the workers and is likely to result in better consultation and

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improved decision making. Once established, consultation must be in accordance with the
procedures agreed to between Australian Hardware and the workers. Regardless of the
arrangement, the obligation of Australian Hardware to consult with all workers remains.
Australian Hardware may need a mix of HSRs, HSCs and / or other agreed consultation
arrangements tailored to suit the workers and Australian Hardware’s work environment.
Other agreed arrangements for consultation on health and safety matters used by Australian
Hardware may be through:
 regular scheduled meetings
 team meetings (where work health and safety is always an agenda item)
 one-off meetings
 tool box talks
 face to face discussions
 briefing sessions.
4 Nature of consultation about particular matters
Australian Hardware will ensure:
 that relevant information about the matter is shared with workers, and
 that workers be given a reasonable opportunity:
o to express their views and to raise work health or safety issues in relation to the
matter, and
o to contribute to the decision-making process relating to the matter, and
 that the views of workers are taken into account by Australian Hardware, and
 that the workers consulted are advised of the outcome of the consultation in a timely
manner. If the workers are represented by a health and safety representative, the
consultation must involve that representative.
4 When consultation occurs, Australian Hardware sets up a plan to ensure that consultation
occurs in relation to the following health and safety matters:
 when identifying hazards and assessing risks to health and safety arising from the work
carried out or to be carried out by Australian Hardware
 when making decisions about ways to eliminate or minimise those risks,

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 when making decisions about the adequacy of facilities for the welfare of workers,
 when proposing changes that may affect the health or safety of workers,
 when making decisions about the procedures for:
o consulting with workers, or
o resolving work health or safety issues at the workplace, or
o monitoring the health of workers, or o monitoring the conditions at any workplace
under the management or control of the person conducting the business or undertaking, or
o providing information and training for workers.

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