1.

DRAG DROP (Drag and Drop is not supported)

You are managing distributed, geographically dispersed, development teams A, B and C. Team A is ready to merge
changes into their development environment to make available changes to Team B's Team C's.
To ensure all development teams are working with the latest version of shared rule base, select and move all of the
following tasks to the tasks List Order column and place them in the correct order.

Answer(s): A

QUESTION: 2

What two features do activities and functions share? (Choose Two)

A. Ability to be circumstanced

B. Ability to be parameterized

C. Ability to be called directly from a decision table

D. Ability to be versioned

Answer(s): B,D

QUESTION: 3

What are two valid reasons for defining a case type within a case type-specific ruleset? (Choose

A. Case-specific rulesets make it easier to rebase ruleset versions.

B. Each branch ruleset can be associated to case-specific user stories.

C. The ruleset can be added to the ruleset stack for multiple applications.

D. The case type might be converted to a component application in the future.

Answer(s): A,D

QUESTION: 4

MyCo.com has instances of SCM-F5, SmartDispute, and CPM-F5 in their Production Environment distributed across multiple
Pega instances. A new business requirement states that users working in any one application cart create a case in any other
application.

What is your recommendation to implement the new business requirement?

A. Synchronize case creation with RFST services.

B. Leverage database replication to communicate case creation.

 C. Implement Federated Case Management.

D. Implement a parent case across multiple products.

Answer(s): C

QUESTION: 5

You oversee a medium-size development team. Some of the team members and new to Pega and are working on features in a
separate branch.
What are two ways you can ensure that the rules the team creates adhere to best practices? (Choose Two)

A. Run 1 rarer on each new rule in the branch that new team members check in to identify any failures in rule execution.

B. Leverage the branch review feature to have senior team members validate the branch contents.

C. Use Pega Log Analyzer to locate any exceptions in the branch associated with the new team members.

D. Review the branch quality to identify any rules with guardrail warnings.

Answer(s): B,D

QUESTION: 6

An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing
solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence.
Occasionally there is a delay in sending the correspondence.
Which two factors contribute to the delay? (Choose Two)

A. The number of queued SI A objects

B. Multiple open assignments on the same case

C. Error handling for locked items

D. Correspondence rule configuration

Answer(s): A,B

QUESTION: 7

XYZ Corp requires employees to designate alternate operators to perform their work while they are on vacation. Work
vacationing operators should be visible to alternate operators. How do you configure the application to handle this requirement?

A. Add a ValueList Property to Data Admin-Operator-ID. Alternate operators add vacationing persons to their ValueList.
Modify the Assign Worklist report definition to include this ValueList. Modify security accordingly to allow access.

B. Modify the user portal to only display team members for which the operator has been designated an alternate. Clicking
on an operator displays that operator's worklist. Assignments are opened accordingly.

C. Define a custom Access When rule named pxAssignedToMeOr Alternate. Modify the pyUserWorkList Report Definition
using this rule to display every Assign-Worklist assignment within the WorkGroup.

D. Develop an agent that transfers worklist assignments from the operator going on vacation, when that vacation starts, to
the alternate operator.
When vacation ends, transfer uncompleted assignments back.
Answer(s): B

QUESTION: 8

Which two actions can yon perform to improve the guardrails compliance score of an application? (Choose

A. Ensure keyed data classes are not mapped to pr-other where possible.

B. Convert activities that only retrieve data to data transforms that invoke data pages.

C. Achieve a higher application level test coverage percentage score.

D. Increase the percentage of unit tests and scenario tests that pass.

Answer(s): A,B

QUESTION: 9

In the Answer Area, determine where data is stored for each design option.

A. See Explanation section for answer.

Answer(s): A

QUESTION: 10

Review the following classes and properties:

A field group list is defined at the MyCo-Lending-Work work pool level. The find group list name is Loans: the specified data
type is MyCo-Data-Loan.
Which three statements are valid? (Choose Three)

A. An auto loan application can extend MyCo-Data-LoarvAuto without affecting a sum performed against .Loans C).
Amount

B. At design time, the system issues a warning since it is poor practice to define a field group with an abstract data type ctas
%
 C. All pages within the .Loans field group must be the same class, either MyCo-Data-Loan-Aiito or
MyCo-Oata-Loan Mortqage

D. The pxObjClass of any page in the .Loans field group list can be changed at nm time and does not need to be the same
class.

E. A rule In MyCo-DataLoan-Mortgage can only be referenced through -Loans if also defined In MyCo Data-Loan.

Answer(s): A,D,E

QUESTION: 11

Which three approaches arc considered a PegaUnit: testing best practice? (Choose Three)

A. A test ruleset is placed at the top of an application's ruleset stack.

B. A test case uses limited assertions.

C. A test case groups relevant asseitions together.

D. A test case is not necessary when an error message is the expected result.

E. A test case focuses on a single area of functionality.

Answer(s): B,D,E

QUESTION: 12

A Customer Service application requires customer data assembled from multiple external systems. The customer data is captured
by a parent case. Subcases of that parent case need to reference the same customer data.The customer data must be as current as
possible.
Which two options are used as part of the solution? (Choose Two)

A. Have each subcase load a portion of the customer data prior to updating the parent case.

B. Use the Snapshot data access pattern to capture the customer data prior to subcase spin off.

C. Load the customer data in parallel using the Load -Data Page and Connect-Wair methods.

D. Use the System of Record (SOR) data access pattern when capturing the customer data.

Answer(s): C,D

QUESTION: 13

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work
on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status.
At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this
calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to
ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles
9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

A. Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment
that matches the selection criteria.
 B. Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.

C. Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1.

When a claim processor opens the assignment, the urgency is increased by 1.

D. Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day

Answer(s): A

QUESTION: 14

While configuring GetNextWork, overriding the System Settings rule GetNextWork__WorkBasketUrgencyThreshold imposes a
minimum cutoff value for assignment urgency.
Which statement accurately depicts the system behavior when the GetNextWork_WorkBaseketUrgencyThreshold setting is
overridden?

A. The override ignores other criteria in GetNextWork.

B. The override causes the application to revisit workbaskets for assignments with lower urgency.

C. The override causes a search of only those assignments with the urgency higher than the threshold value.

D. The override causes a search of all assignments in a work queue that equal or exceed the set urgency threshold.

Answer(s): D

QUESTION: 15

You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to
display some properties in custom formats that arc not supported by Pega.
Which approach satisfies these requirements?

A. Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass
data.

B. Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special
Components and use JSON to pass data.

C. Create different harnesses for each user's workspace. New portal rules are not needed. Define
Specialty Components and use JSON to pass data.

D. Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use
Specialty Components and use XML to pass data.

Answer(s): C

QUESTION: 16

You want to avoid creating unnecessary case-related properties and views.

Which three actions do you take to accomplish this goal? (Choose Three)

A. Define most of the properties and sections at the work pool level.

B. Create a data type (if required) that corresponds to the case type.

C. Use the data reference field type in a case type's data model tab.

D. Drag and-drop a field group when defining a case view.

 E. Define case type views using ".page.property" syntax.

Answer(s): B,C,D

QUESTION: 17

BiyCo has two development projects currently in progress developed by independent teams. One team builds the Quoting
application. Another team builds the Policy Administration application. Development takes place on different servers with
separate rulebases. The Quoting application is built on the Policy Administration application. The Policy Administration
application requires enhancements to support other areas of the business. The Quoting team is notified when the Policy
Administration application is versioned. The Quoting team responds by importing a HAP containing the new version. Select the
two best practices to minimize potential development conflicts and work with the most current version of the Policy
Administration application. (Choose Two)

A. Periodically rebase the Policy Administration application.

B. Switch between applications when modifying rules.

C. Perform branch reviews when merging brandies.

D. Share rulesets between both applications.

Answer(s): A,C

QUESTION: 18

Using the information shown in the case structure below, which option is always true?

A. Resolution of the Event Booking case requires the Parking case to be resolved.

B. Parking, Weather, and Hotel cases must be instantiated for the Event case to process correctly.

C. The Weather case can be instantiated without a parent Event Booking case.

D. The Parking class must inherit from the Event Booking class.

Answer(s): A

QUESTION: 19

Inconsistent formatting of phone numbers is causing, usability issues. You hnvo been asked to enh interface to ensure all phone
numbers are automatically reformatted consistently.
Which two options incorporate best practices for applying the required formatting? (Choose Two)

A. Configure a Declare Constraint rule.

 B. Configure an Edit Validate rule.

C. Configure a Custom Control.

D. Configure an Edit Input rule.

Answer(s): B,D

QUESTION: 20

Select the primary reason for developing a set of unit lest cases and automated testing Suites in a continuous integration and
continuous deployment (CI/CD) model.

A. Automated testing reduces costs by reducing the need to hire and I rain testing resources.

B. Automated testing accelerates the deployment of rules from the development environment to target environments.

C. Automated testing programmatically ensures quality of rules to maintain the integrity of the pipeline.

D. Automated testing allows for orchestration between automation server and the Execute Test REST service.

Answer(s): C

QUESTION: 21

XYZ Corporation wants to ensure that every attempt by a developer to check a rule into a certain ruleset version is reviewed
before that rule is allowed to be checked in. The rule should be automatically sent back to the developer without being checked in
if all warnings are not justified and the fields on the history tab are not complete.
How do you address this requirement?

A. Prior to the first assignment in the ApproveRuleCheckin flow, add a decision shape where one output connector is
equivalent to the submitting the SendBack flow action.

B. Implement a CheckForCustomWarnings activity for each rule included in the requirement. The activity issues a warning
whenever the requirement's history tab criteria are not met.

C. Override the FindReviewers decision tree to invoke a when rule that evaluates the criteria, if the when rule returns true,
the decision tree returns SendBack.

D. Override the SendBack Flow Action adding a pre-ctivity that transfers the assignment to the create operator if the rule's
criteria are not met.

Answer(s): A

QUESTION: 22

You manage a 30-person development team with members located across the globe.
Which Pega Cloud environment best supports the needs of your team?

A. Large sandbox

B. Standard sandbox

C. Large development instance

D. Preproduction instance
Answer(s): C

QUESTION: 23

Client XYZ Corp implemented Pega Customer Service.

A customer service representative (CSR) needs to launch multiple applications to manually update information to keep dam
synchronized across systems. The applications are built in different technologies, decreasing the CSR's efficiency in handling
customer requests. The client has a requirement to launch all applications from the PLCJA Customer service application. The
client requires that data Mows to and from the Pega Customer Service application to the other applications used by the CSR.
Changes made in any one of the systems is reflected in other relevant systems. This results in the CSR handling customer requests
more efficiently and spending less time manually updating dependent applications.
Which Pega capability do you recommend to support this requirement?

A. Use Robotic Desktop Automation.

B. Use SOAP/REST services to update the information.

C. Use SQL connectors to update the data.

D. Use Robotic Process Automation.

Answer(s): D

QUESTION: 24

DRAG DROP (Drag and Drop is not supported)

BigCo is planning an update to JVM settings on all production nodes at the of the month. The production application supports
high availability.

To ensure that users can continue working without distribution while the JVM changes are in process, select and move all of the
following tasks to the Task List Order column arrange then correct order.

A. See Explanation section for answer.

Answer(s): A

QUESTION: 25

An application is being constructed In multiple phases for a growing company that has over 1000 employees. During the initial
development stages, it is determined a button on a section has to be made conditionally visible based on a group of actors.

What should the conditional visibility be based on to minimize the amount of future maintenance?

A. Privilege

B. AccessGroup

C. Role
 D. Work group

Answer(s): C

QUESTION: 26

The BigCo quoting application is currently on-premise. BigCo plans to move the application to Pega Cloud What factor do you
need to consider for environment setup?

A. Network security configuration

B. Database access configuration

C. System management application configuration

D. Log file access configuration

Answer(s): D

QUESTION: 27

Six weeks after you deliver your application to production, your users report that the application slows down in the afternoon. The
application is almost completely unresponsive for some users shortly after
3:00 P.M. Other users do not experience this problem until later in the day. You do not have access to the Production
environment, but you do have access to AES. The production environment has three nodes and a load balancer. You need to
resolve this issue because a new division of the organization will start using the application next month.
How do you begin your research to diagnose the cause of the reported performance issue?

A. Look at the performance profile and DB Trace output from each node.

B. Observe the cluster and node status on the Enterprise Health Console.

C. Review guardrail warnings in the development environment to determine if any rules with warnings moved to
production.

D. Download the alert log file from each node and analyze the contents in the Pega Log Analyzer.

Answer(s): B

QUESTION: 28

Security policies need to be configured for a newly developed Pega application using basic credential authentication. The lockout
policy configuration must lock out users after three failed login attempts. The configuration must exclude Administrator or
Executive operators from the lockout.
How do you achieve this requirement?

A. Define operator override setting in enterprise authentication system

B. Create a separate role for Admin Executives

C. Use Exclude Operators options in Security Policies landing page

D. Define Access Control Policy to exclude Admin Executives

Answer(s): B

QUESTION: 29
BigCo receives complaints from existing customers and new prospects that BigCo representatives contact them with irrelevant
offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

A. Pega Marketing

B. Pega Customer Service

C. Robotic Process Automation

D. Customer Decision Hub

Answer(s): A,D

QUESTION: 30

APP Studio created a data type in the Organization layer for Quote data called BCO-Data Quote. How do you help users find rules
from this data class when working in APP Studio?

A. Create a BCO-QI -Data-Quote class that inherits from BCO Data-Quote.

B. Use a Data Reference to configure the rules that you need from the BCO-Data-Quote class.

C. Copy the fields In the data class to the BCO QT Work- class so all subclasses can see the Quote rules.

D. Select each rule you want to reuse in the application as a relevant record.

Answer(s): D

QUESTION: 31

Select two ways for queuing an item for a queue p

A. Use the Queue-for-processing method

B. Use Utility smart shape

C. Use Run in Background smart shape

D. Use the Queue for -agent method

Answer(s): A,C

QUESTION: 32

XYZ Corporation would like a report that shows the number of employees who have been with the company more than 20 years,
between 15 and 20 years, between 10 and 15 years, between 5 and 10 years, and less than 5 years.

How do you implement this report using Pega?

A. Use a SQL Function.

B. Use a listView with a custom getContent Activity.

C. Use a correlated subreport.

 D. Use a Connect-SQL rule.

Answer(s): A

QUESTION: 33

A shipping case needs to wait n specific time period before progressing in its flow. The developer is considering using ;i wait
shape or an assignment with an SI A to perform this (unction. Identify the two requirements for which a wait shape is the simpler
approach. (Choose Two)

A. Adjust the case urgency when the assignment is created.

B. Manually step past the waiting point prior to the designated time.

C. Present a custom UI form to the user while waiting to expire.

D. Automatically bypass locking when the assignment is created.

Answer(s): B,D

QUESTION: 34

An application contains cases which transition though different statuses throughout their life cycle which typically lasts 3 months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12-month period.

A. Configure an agent to record monthly case status in a separate table and report on that table.

B. Configure an activity to generate the data in the clipboard and report using a custom section.

C. Configure a summary report that leverages sub reports for each month.

D. Configure a Declare index to record case data to a separate table.

Answer(s): B

QUESTION: 35

What two recommendations do you provide to the development team to ensure the performance of the Pega application does not
degrade over tune? (Choose Two)

A. Add indexes to all columns.

B. Purge workparty UlU index tables periodically.

C. Schedule scripts to maintain frequently fragmented tables.

D. Purge and/or archive records based on the company's record retention policy.

Answer(s): C,D

QUESTION: 36

Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:0 P.M. and 4:00
P.M. All attempts to reproduce the problem in the Development, QA, and Staging environments have (ailed.
Which two techniques help you troubleshoot the problem? (Choose Two)
 A. Review Performance Alerts and Exceptions in PDC

B. Review a Production Tracer Log using SMA-

C. Review Alerts and Exceptions using PLA.

D. Review Performance Alerts and Exceptions in AES.

Answer(s): A,C

QUESTION: 37

XYZ Corp users are experiencing delays in the application that you suspect is related to the database.
Which two options do you recommend to isolate the issue? (Choose Two)

A. Write Pega logs to the database server.

B. Investigate when the database is used most heavily.

C. Lower query-time-related alert thresholds.

D. Increase the threshold for blob-size alerts.

Answer(s): B,C

QUESTION: 38

How do you begin your research to diagnose the cause of the reported performance issue?

A. Look at the performance profile and DB Trace out put from each node.

B. Observe the cluster and node status on the Enterprise Health Console.

C. Review guardrail warnings in the development environment to determine if any rules with warnings moved to
production.

D. Download the alert log file from each node and analyze the contents in the Pega Log Analyzer.

Answer(s): B

QUESTION: 39

BigCo receives complaints from existing customers and new prospects that BiyCo repi irrelevant offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

A. Pega Marketing

B. Pega Customer Service

C. Robotic Process Automation

D. Customer Decision Hub

Answer(s): A,D
QUESTION: 40

APP Studio created a data type in the Organization layer for Quote data called BCO-Data-Quote. How do you help users find
rules from this data class when working in APP Studio?

A. Create a BCO-QI-Data-Quote class that inherits from BCO Data-Quote.

B. Use a Data Reference to configure the rules that you need from the BCO Data Quote class.

C. Copy the fields in the data class to the BCO-QT Work- class so all subclasses can see the Quote rules.

D. Select each rule you want to reuse in the application as a relevant record.

Answer(s): D

QUESTION: 41

Select two ways for queuing an item for a queue processor. (Choose Two.)

A. Use the Queue-for-processing method

B. Use Utility smart shape

C. Use Run in Background smart shape

D. Use the Queue for -agent method

Answer(s): A,C

QUESTION: 42

A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait
shape or an assignment with an SLA to perform this function. Identify the two requirements for which a wait shape is the simpler
approach. (Choose Two)

A. Adjust the case urgency when the assignment is created-

B. Manually step past the waiting point prior to the designated time.

C. Present a custom UI form to the user while waiting to expire.

D. Automatically bypass locking when the assignment is created.

Answer(s): A,C

QUESTION: 43

What two recommendations do you provide to the development team to ensure the performance of the Pega application does not
degrade over time? (Choose Two)

A. Add indexes to all columns.

B. Purge workparty UUI index tables periodically.

C. Schedule scripts to maintain frequently fragmented tables.

 D. Purge and/or archive records based on the company's record retention policy.

Answer(s): C,D

QUESTION: 44

Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:00 P.M. and
4:00 P.M. AH attempts to reproduce the problem in the Development, QA, and Staging environments have failed.
Which two techniques help you troubleshoot the problem? (Choose Two)

A. Review Performance Alerts and Exceptions in PDC.

B. Review a Production Tracer Log using SMA.

C. Review Alerts and Exceptions using PLA.

D. Review Performance Alerts and Exceptions in AES.

Answer(s): A,C

QUESTION: 45

XYZ Corp users are experiencing delays in the application that you suspect is
related to the database Which two options do you recommend to isolate the
issue? (Choose Two)
A. Write Pega logs to the database server.

B. Investigate when the database is used most heavily.

C. Lower query-time-related alert thresholds.

D. Increase the threshold for blob-size alerts.

Answer(s): B,C

QUESTION: 46

You isolated the problem to node ! of the cluster. Y see node 1 goes down shortly
«ift<rr 3:00 P.M.
every day with an out-of-memory error.
What is the likely cause of the out of-memory error?
A. At 3:00 P.M., managers view multiple reports displaying open assignments and cases so
they can plan work for the following day.

B. At 3:00 P.M., a robotic process automation runs every day. The mapping of results to
each case type horn the automation is CPU intensive.
 C. At 3:00 P.M., a job scheduler is mistakenly configured to run on a single Web Tier node
that pulls an increasingly large number of records onto a clipboard page each day.

D. At 3:00 P.M., a shift change occurs and several users login and display the" work list and
dashboard.

Answer(s): C

QUESTION: 47

Customer information is captured in an application. Corporate policy states that

private information be secured and only visible to a limited users.
Which configuration do you recommend?
A. Use a visible when rule for the properties displaying sensitive information.

B. Create an access control policy restricting access to the sensitive information.

C. Configure an access deny rule restricting access to the sensitive information.

D. Move sensitive information to separate sections and apply a privilege to the sections.

Answer(s): B

QUESTION: 48

XYZ Corporation wants to perform extensive analysis on work party information

across various case types in near real time. At the same time, XYZ wants to
minimize the impact this analysis has on case workers using Pega applications.
Choose two options that would contribute to viable solutions. (Choose Two)
A. Use Pega API RCST services to update Case and Work Party data in a reports database.

B. Configure a reports database for the Class Group and Index WorkPartyUri Data Admm
DB-Table records.

C. Define additional database indexes for the Class Group and related Work Party tables.

D. Use BIX to export Case and related Work Party data to a data warehouse.

Answer(s): B,D

QUESTION: 49

A call center uses Pega Customer Service.

Where does Pega Customer Service fit into the enterprise architecture?
 A. Pega Customer Set vice is the customer and account enterprise service bus.

B. Pega Customer Service is the customer interaction system of record.

C. Pega Customer Service is the billing and reporting system of record.

D. Pega Customer Service is the new customer onboarding system.

Answer(s): A

QUESTION: 50

A developer has set the Rule security mode on the access group to Deny. Select
the reason for this setting.
A. Require Access of Role to Object rules be specified for each layer in the class hierarchy
and not inherited from parent classes.
B. Deny access to a rule if the privilege of the user is not defined in an Access of Role to
Object.
C. Disable standard privileges providing administrator access to the application (for example
AllFlows and AllFllowActions).
D. Ensure that all rules with the option of specifying a privilege have a privilege. Only users
with the privilege can execute the rules.

Answer(s): D

QUESTION: 51

Identify three rule types that are used in defining Authentication Service data
instances. (Choose Three)

A. Data pages
B. Activities
C. Connectors
D. Reports
E. Data transforms

Answer(s): A,B,E

QUESTION: 52
set the three security tasks you perform when deploying an application to a
production environment.
(Choose Three)
A. Delete the Unauthenticated access group.
B. Restrict access to ruleset configuration.
C. Change the Rule security mode setting on the access groups to Deny.
D. Rename the PRServlet default servlets.
E. Update standard dynamic system settings.

Answer(s): E

QUESTION: 53

DRAG DROP (Drag and Drop is not supported)

In the Answer Area, drag each use case on the left to the appropriate locking
strategy on the right.

A. See Explanation section for answer.

Answer(s): A

QUESTION: 54

Identify the two correct statements regarding Localization wizard capabilities.

(Choose Two)

A. Extracts the string values from all application field values, paragraphs, and
correspondence records.
B. Creates field value rules for all labels used in the application.
C. Automatically sets the locale, base currency, and time zones based on the user's language.
D. Generates a package for French even though Pega provides an associated language pack.
Answer(s): A,B

QUESTION: 55

Which of the following Skin rule customizations help satisfy the stated
requirements?

A. Configure the importance field for each column included in a repeating layout.
B. Configure the Column I ayout and specify how the sidebar appears on tablets and smart
phones.
C. Configure the style for all application field values, paragraphs, and correspondence
records.
D. Configure the Column Layout and specify the width of the sidebar on desktops.

Answer(s): A,D

QUESTION: 56

DRAG DROP (Drag and Drop is not supported)

XYZ Inc.'s COE wants case life cycle developers to use a field group named
"Claim" regardless of the application being developed.

Select and move the three tasks that the COE performs for this requirement to the
Task List column and place them in the correct order. (Choose Three)

A. See Explanation section for answer.

Answer(s): A

QUESTION: 57
Ar.mo Corporation is designing an Order Fulfillment application built on an
Inventory application. Both applications reuse a section that displays Part details.

Where do you configure the PartOetails section?

A. In an Inventory ruleset within the Inventory application's work pool class
B. In an Order Fulfillment luleset within the Order Fulfillment application's Parts data class
C. In an Enterprise ruleset within the Inventory application's Paits data class
D. In an Order Fulfillment ruleset within the Order Fulfillment application's work pool class

Answer(s): C

QUESTION: 58

Using the information shown in the Class structure, select the correct statement.
A. Auto must be a subcase of Parking.
B. Instances of EventBooking and Hosted can be stored in a separate.
C. EventBooking cannot be a subcase of Auto.
D. Parking and Auto instances must be stored in the same table.

Answer(s): C

QUESTION: 59

XYZ, Inc. is multinational software interested in deploying a worldwide

application as soon as possible. The application currently does not have
requirements that depend on its user's geographical region. An outside consultant
suggested that the application initially be generated with a framework and
implementation layer.
Which three questions do you ask to validate the outside consultant's
recommendation? (Choose Three)
A. Can the framework layer instead consist of multiple built-on applications?
B. How many languages and locales must the application eventually support?
C. Is there a reason why this decision cannot be made at a later time?
D. Is there an intent to market the framework layer to other companies?
E. What is the name of the first division or region that uses the application?

Answer(s): B,D,E
QUESTION: 60

Which two tools and/or methods support continuous integration practices?

(Choose Two)
A. Performing Ul regression testing
B. Leveraging release toggles
C. Using an automation server to invoke unit test suites
D. Configuring pre and post import steps

Answer(s): B,C

QUESTION: 61

You isolated the problem to node 1 of the cluster. You see node 1 goes down
shortly after
3:00 p.m. every day with an out-of-memory error.
Which two alerts typically precede this condition?(choose two)

A. PEGA0004 Quantity of data received by database query exceeds limit

B. PEGA0001 HTTP interaction time exceeds limit
C. PEGA00017 Cache exceeds limit
D. PEGA0002 Connect operation time exceeds limit

Answer(s): A,C

QUESTION: 62

Which three actions do you recommend to address their performance issue and
ensure optimal application performance in the future? (Choose Three.)

A. Dedicated a node to background processing.

B. Review application environment sizing.
C. Remove embedded dashboard reports from the manager portal.
D. Minimize the usage of robotic automations.
E. Review selection criteria of agent activities.

Answer(s): A,B,E

QUESTION: 63
The SLA and the customer's system administrator are reviewing scenarios that do
not require an application server restart. Select three scenarios from this list.
(choose three)

A. When deploying rule only hotflxes

B. When changing the prweb web.xml file
C. When changing the system name
D. When the deploying new rules
E. When the prlogging.xml file is modified

Answer(s): A,D,E

QUESTION: 64

At XYZ Corp, multiple ClaimUnit sub case types are spun off from a parent
Claim case. User retrieve ClaimUnit assignment using Get Next Work based on
the average time to resolve each sub case type.

Assignments associated with sub case types that tale longer to resolve on average
should be retrieve first. The average time to resolve sub case types will change
over time. How do you design the solution to handle this requirement?
A. Increase subcase urgency based on ClaimUnit type prior to the workbasket assignment.
Specialize the Service Level Rule by ClaimUnit case type.
B. When the SLA's goal is reached, have an escalation Activity adjust the claim urgency in
proportion to the average time to resolve ClaimUnit cases.
C. Implement a GetNextWork solution based on case deadline and ClaimUnit type.
Specialist the service Level Rule by ClaimUnity case type.
D. Store the average time to complete sub case types in a table. Customize GetNextWork list
view by joining to this table and use this value for ordering the results.

Answer(s): D

QUESTION: 65

A case can be withdrawn using a local action. You want to restrict the ability to
withdraw a case to the user who created the case or any work group manager of
the user. Select three rule types used in combination to achieve this functionality.
(choose three)
A. Access Deny
B. Access When
 C. Access Control Policy
D. Access of Role to Object
E. Privilege

Answer(s): B,D,E

QUESTION: 66

DRAG DROP (Drag and Drop is not supported)

Select and move the five steps required to implement single sign-on (SSO)
authentication in a pega application to the SSO authentication implementation
steps column. (choose five)

A. See Explanation section for answer.

Answer(s): A

QUESTION: 67

A purchase order application allows users in their work group to read and write
purchase request cases.
When the total amount exceeds usd10,000 however, only the work group manger
can read and write the case. Select two configuration that satisfy the requirement.
(choose two)
A. Add a privilege to the case type class that is conditionally granted when the purchase
request amount is less than USD 10.000.
B. Use a reads access control policy with a condition that verifies the amount is less than
USD10.000.
 C. Configure the worklist to only display purchase requests greater than USD10.000 for the
work group manager.
D. Configure conditional access in Access Manager to read and write a purchase request
case when the amount is less than USD 10.000.

Answer(s): C,D

QUESTION: 68

DRAG DROP (Drag and Drop is not supported)

The following figure depicts a hierarchy of applications that are built on other
applications.

Specifically , the productionapp application is built on applications customerapp

and employeeapp. Each of these applications has additional built-on applications,
including the duplicated MYEnterpriseApp application, which has two different
versions in use. All applications are built on the same version of PegaRUUS.

A. See Explanation section for answer.

Answer(s): A

QUESTION: 69

Identify two benefits provided by using single sign-on (SSO) in a high

availability (HA) application.
(choose two)
 A. To automatically authenticate users on a new server following a server crash
B. To redirect the user to a new server during a server quiesce (pause)
C. To allow the movement of stateful data between application servers
D. To allow for cookie persistence on the browser

Answer(s): B,D

QUESTION: 70

You are working on an insurance claims application that receives claims through
email. The company receives 500 emails per hour. the insurance company
promises a 24-hour response time to receives and verify the clain. After the claim
is verified. The system automatically responds with email containing the claim
ID.
The application is developed in the Pega cloud environment. The production
environment is currently running on premises.

What is your recommendation to ensure that insurance company can meet the 24-
hour response time requirement for claims submitted by email?
A. Recommend the insurance company change its policy to allow for a broader processing
window.
B. Recommend the insurance company use an advanced agent to verify claims and respond.
C. Recommend the insurance company use an email lister with concurrent threats.
D. Recommend the insurance company use an MDB listener instead of an email listener.

Answer(s): C

QUESTION: 71

You review and tune the agent configuration on a production system since some
default agents----------------and--------------.(choose two)

A. Are not necessary for every application.

B. require an agent schedule record
C. Should never run in a production environment.
D. need to be registered with the master agent

Answer(s): A,C

QUESTION: 72
When do you use the load-datapage activity method?
A. To refresh a data page
B. To queue the data page for a default agent
C. To initiate the loading of a data page
D. To run a connector asynchronously

Answer(s): C

QUESTION: 73

The application contains a property named claimid. You want to business users
to reuse this property in any new case types they create. How do you define the
claimid property?
A. As a final rule
B. As a case level property
C. As an enterprise class level property
D. As a relevant record

Answer(s): C

QUESTION: 74

In order to produce a complete view of a customer, a customer service(CS)

application requires reference data from multiple external systems. The customer
data resides on a customerinfo page in a parent case type. The data on the
CustomerInfo Page is also used by some of its subcases. Sometimes, the
connectors that populate the data page are slow.
Which two of the following approaches for handling the required reference data
from the external systems uses the least system resources? (Choose Two.)
A. Use Case Designer data propagation to copy the data to the subcases to populate the page
contents.
B. Use the Load-DataPage method to initiate the population of the page contents.
C. Use the system of Record (SOR) data access pattern to populate the page contents.
D. Use the Snapshot data access pattern to populate the page contents.

Answer(s): C,D

QUESTION: 75
You are using pega express. You want to avoid creating unnecessary case-level
properties and views.
Which three actions do you take to accomplish this goal? (choose three)

A. Define case type views using *\ page, property" syntax for the majority of the- fields.
B. Drag-and-drop a Field Group when defining a case view.
C. Create a data type that corresponds to each case type.
D. Pre-define properties, sections, and relevant records that are applied to Work-Cover'.
E. Add an embedded Page property to the case type.

Answer(s): A,B,E

QUESTION: 76

Select the recommended option for extending the data model provided by a pega
industry framework.

A. Specialize the data model as little as possible.

B. Redefine the data model.
C. Hide the data model with a custom data model.
D. Hide the data model with an Enterprise service Bus (ESB) dictated data model.

Answer(s): A

QUESTION: 77

You oversee a medium-size development team, and some of the team members
are new to peg

A. What are the most efficient ways to ensure that the rules the team creates adhere to best
practices? (choose two)
B. Have new team members create and run Pega automated unit tests against their rules.
C. Use Pega Log Analyzer to identify exceptions associated with the new team members.
D. Run Tracer on each rule the new team members check in to identify an failures in rule
execution.
E. Leverage the rule check-in approval process to review the new team member's changes
first.

Answer(s): A,D
QUESTION: 78

An end user of the application experienced a browser crash while working on a

highly available system. Crash recovery is enabled. Does the user to be
reauthenticated?
A. Yes, if the user is directed to the same node.
B. No, if the user is directed to a different node.
C. Yes, If the authentication cookie was lost.
D. No, if the authentication cookie was lost

Answer(s): C

QUESTION: 79

Which task requires creating a new control and adjusting its properties to
facilitate a shortcut key while also maintaining flexibility in caption
modification?

A. Create a new autogenerated button control and alter its caption to support a shortcut key.
B. Create a new custom burton control that uses an image and uses a fixed width.
C. Create a new custom text label control set as required and uses relative widths.
D. Create a new autogenerated link control with a shortcut key and limit its obsolute width.

Answer(s): A

QUESTION: 80

Which of the following Skin rule customizations help satisfy the states
requirements?

A. In the Skin rule, configure the importance field for each column included in a repeating
layout.
B. In the Skin rule, configure the Column Layout and specify the width of the sidebar on
desktops.
C. In the Skin rule, configure the Column Layout and specify how the sidebar appears on
tables and smart phones.
D. In the Skin rule, configure the style for all application field values, paragraphs, and
correspondence records.

Answer(s): A,B,C
A Pega application locally stores the same set of codes defined by and used
within an external system of record. The Page application does not locally store
the labels associated to these codes. During case processing, the displayed labels
for this set of codes are sourced from the external system of record. On any given
day, the label associated to a code may change. You are asked to implement a
report definition that displays the current label associated to each code whenever
the report is run.
How do you design a Pega application to meet this requirement?
A. Develop a SQL function that calls a stored procedure to retrieve the currently associated
level for each code.
B. Persist the most recently retrieved labels for each code in a local table. Join to that table
when running the report.
C. Query the distinct codes that the report would display. Develop an interface to retrieve the
associated labels In bulk.
D. Display report definition rows using a custom section. Use a Keyed-access Data Page to
source label values.

Answer(s): D

QUESTION: 82

Table a contains customer information. Table B contains complaints submitted

by customers. Table C contains positive feedback submitted by customer.
You are tasked to write a report that list all rows in Table A where, per customer,
the number of rows in Table B related to Table A are greater than the number of
rows in Table C related to table A. Which method creates the report that executes
with the best performance?

A. Define two subreports: one that counts rows in Table B relative to Table A, and on that
counts the rows in table C relative to Table Only include rows in the main. Report against
table A where the table B count is greater that the Table C count.
B. Join table A to Table B and C using include all rows in this class. Count the Join column
from both Table B and Table C. Only include rows where the first count is greater than
the second.
C. Join table A to Table B and C using include all rows in join class. Count the Join column
from both Table B and Table Only include rows where the first count is greater than the
second.
D. Define two subreports, one where table B users ''Do not Join'', and one where Table C
users ''Do not Join'', In the main report count the rows from each subpreport, then only
include rows where the count from the Table B subreport than the count from the Table C
subreport.

Answer(s): A
QUESTION: 83

What advantage does a rule-utility-function have over a rule-obj-activity?

A. Ability to be circumstanced
B. Ability to be saved multiple rulesets
C. Ability to be directly called from a decision table
D. Ability to be used to enforce security

Answer(s): C

QUESTION: 84

Finco corporation uses pega to perform the majority of the mortgage

underwriting tasks. After gathering the initial data, the mortgage case pauses and
waits for the credit report The credit report is a separate case, located in the same
class group as the mortgage case, and typically resolves within 24 hours. After
the credit report is complete, the application routes the mortgage case to the
specialist.
Which of the following options is the optimal solution to route the mortgage case
to the specialist when the credit report is complete?

A. Add a wait shape to the mortgage flow with a case dependency to advance the mortgage
flow to the next assignment when the credit report case is resolved.
B. Insert a credit report assignment in the mortgage flow with a SLA to check the status of
the credit report case and call the ResumeFlow activity when the credit report case
completes.
C. Include a split join shape in the mortgage flow to include the credit report flow. Use the
All option on the split join shape to ensure the credit report is complete before routing to
the specialist.
D. Modify the credit report flow to move the mortgage case to the specialist. The application
routes the assignment to the specialist with the least amount of work.

Answer(s): A

QUESTION: 85

A pega application has cases that represent customer accounts each with many
members.
When a member of a customer account registers with the application through an
offline component, a related registration transaction is recorded. An advanced
agent updates the customer account cases with new members. The application is
running in a multimode system and advanced agents are enabled on all nodes.
Which two elements are valid design choices? (choose two)

A. Use the optimistic locking option on the case types.

B. Create a Registration subcase configured to run in offline mode.
C. Leverage the default object lock contention requeuing capability.
D. Override DetermineLockString to use .AccountID instead of .pyID as the lock string.

Answer(s): A,D

QUESTION: 86

In the answer area, select the configuration for back-to=back processing on the
follow action form so that getnextwork processing does not occur.

A. Look for the assignment to perform.

B. If not found, look for other assignment in flows on this case
C. If not found, look for assignment in flows on the parent case
D. For each also consider assignments in workbaskets

Answer(s): A

QUESTION: 87

You imported a rule-admin-product (RAP) file that contains new features into a
user acceptance testing(UAT) environment. Select the option that ensures basic
functionality behaves as expected before inviting users to start acceptance
testing.
A. Create a smoke test suite. Run the test suite using the pre-import process.
B. Create an ad hoc test suite. Run the test suite using the post-import process.
C. Create an integration test suite. Run the test suite using the Execute Test REST service
D. Create a regression test suite. Run the test suite using the automation server.

Answer(s): D

QUESTION: 88

when a customer submits a credit card dispute, the application connects to an

external service to retrieve all transactions made by the customer. the external
service returns transactions ordered by date of transaction, in a descending,
chronological order. when a case worker reviews the dispute, the application
displays the 10 most recent transactions. if the case worker does not see the
disputed transaction in the list, the case worker can search for additional
transactions. the case. the case worker can filter search results on transaction
date, the transaction amount or the merchant name the search results display the
10 most recent transactions that satisfy the filter criteri
A. the case worker cannot paginate through the results.
how do you configure the data page to satisfy all the requirements in the scenario?
B. create a node-level data page that uses a connector as its source.
C. create a thread-level data page with parameters that uses a connector as it source.
D. create a thread-level data page that uses a report definition as its source.
E. create a node-level data page with parameters that uses a report definition as its source

Answer(s): B

QUESTION: 90

you want to expose a set of services for your application. Each service should be
exposed as a separate WSDL. How do you accomplish this?

A. create a separate service package for each WSDL.

B. create a service listener for each WSDL.
C. Run the service wizard for each WSDL.
D. place the service rules in separate classes, one class per WSDL

Answer(s): A

QUESTION: 91

which two statements are correct with regard to inbound email processing?
(choose two)

A. an incoming email reply is liked to its original case by the case ID in the subject of the
email.
B. when creating a case from an email using the standard service activity, email attachments
are automatically added as case attachments.
C. custom configuration is required to handle automatic reply and delivery status
notifications.
D. if an email service executes an action, such as an approval, and the case is locked the
email is queued and retried
Answer(s): A,B

QUESTION: 92

DRAG DROP (Drag and Drop is not supported)

application ABC defines and creates survey cases based on a customer s profile.
a second application, ABCproxy, is hosted in a cloud environment. the ABC
proxy application creates a survey proxy case on demand from application ABC.
The questions contained in the survey case are transferred to the survey proxy
case. customers answer questions on the survey using the ABC proxy
application. the completed survey information is passed back to the survey case
created by application ABC. the company wants to use REST services to
accomplish this interface. select and move the three options that are needed to
satisfy the requirement to the configuration columns and place.

A. See Explanation section for answer.

Answer(s): A

QUESTION: 93

users complain of difficulty creating a customer service request through facebook

massenger. how do you address this issue?
A. add approximate matches to the response commands for the channel.
B. add approximate matches to the create case command (s) for the channel.
C. change the text analyzer configured for the channel.
D. add response commands to the channel

Answer(s): C
QUESTION: 94

you are configuring authentication for a pega web mashup implementation.

How do you ensure the host system origin is trusted?

A. in the authentication service JNDI binding parameters, specify the protocol, host, and
port.
B. in the authentication service spaecify the IACAuthverification activity
C. in the application definition, specify the protocol, host, and port
D. in the content security policy record specify the website as allowed

Answer(s): A

QUESTION: 95

you need to formet required fields with red labels. you configure a custom style
in the skin rule.
how do you apply the custom style?
A. reference the skin rule in the dynamic layout with the required field labels
B. reference the skin in the required field labels.
C. reference the custom style as a parameter in a dynamic layout.
D. reference the custom style in the required field labels

Answer(s): D

QUESTION: 96

how do you differentiate between satisfied and unsatisfied customers to provide

an appropriate greeting for each customer in facebook massenger?
A. configure a parallel process for each type of customer to return the appropriate greeting.
B. Define both greetings and assign the appropriate intent to each one.
C. define both greetings and apply a when rule to respond with the appropriate greeting.
D. configure a channel for each type of customer to return the appropriate greeting

Answer(s): C

QUESTION: 97
an application provides the user with written instructions for completing a form.
How do you ensure that the instuction can be localized without updating the
application?
A. cricumstance the section that describes the form for each language.
B. add the section to the translation package using the localization wizard.
C. create a filed value rule for the instruction text.
D. create a paragraph rule for the instruction text.

Answer(s): C

QUESTION: 98

your application uses a page type property named customerinfo to store the
customer's first and last names.which two approaches ensure that the customer's
first and last names are stored in upper case?(choose two)
A. creating a vaildate rule that validates the first and last names are in upper case and
reference the vaildate rule in the flow action
B. creating an Edit input rule on the customerinfo property that automatically changes the
first and last names to upper case
C. creating a post-processing data trabsform that converts the values to upper case (if needed
) and reference it in the flow action
D. creating an Edit vaildate rule on the customerinfo property to vaildate that the first and
last names are in upper case

Answer(s): B,C

QUESTION: 99

XYZ corp expects managers to create a variety of reports. Those reports are
always based on the same set of classes, but every report does not use every class
in the set. to simplify report creation for managers, you
create________________________
A. numerous sample reports showing how to join the classes
B. association rules for the classes in this set
C. a template report with every class join predefined
D. a declare trigger that restricts report class joins to this set

Answer(s): B
QUESTION: 100

a performance analysis for an equals-comparisons-only query against a table

shows that it always performas a full table scan. the table has grown steadily over
time. nothing has been done in the database concerning this table other than it
being generated by pega.
A. limit the number of rows fetched from this table,
B. add one or more column indexes to this table.
C. Expose one or more columns within this table.
D. alter one or more column types in the table.

Answer(s): B

QUESTION: 101

you are writing a report that needs to compute the sum of multipul columns and
display the result. The number of columns to sum varies from report to report but
does not exceed five. which two options can you use to implement this
requirement? (choose two)
A. Develop a SQL function that sums two columns. Recursively apply this function as
needed.
B. implement a declare expression to sum the values and store the result as an additional
property.
C. construct the report to group by the columns to be summed followed by a column that
uses SUM.
D. Develop separate SQL functions for summing two through five columns. use the
appropriate function.

Answer(s): B,C

QUESTION: 102

an application to onboard new bank customers create child cases for each account
that the customer opens.
You need to configure a report definition that lists new customer cases created in
a given day and the average opening balance for all account child cases for each
customer.
which reporting feature do you use?
A. association
B. subreport
 C. class join
D. declare index

Answer(s): C

QUESTION: 103

XYZ corp sells products that can be researched and ordered within a single
screen. After the user submits the order, only the ID for each ordered product is
propagated to a product child case. An additional property within the product
child case reference a data page that displays product detail. XYZ wants you to
define a report that shows detail about each product associated within a given
order case.
In which class do you optimize the detail properties for the product?
A. both the order class and product class
B. the product class
C. the order class
D. the data class for the product
.

Answer(s): B

QUESTION: 104

A case displays recent customer transaction. Different operators often view the
recent transactions for the same customer repeatedly throughout the day. the
operation to fetch the transactions is resource-intensive, and the source data is
updated once an hour. select two options to configure a data page to cache the
customer transactions and minimize the operator's wait time. (choose two)

A. configure the data page scope to node.

B. configure the refresh strategy to reload of older than 1 hour
C. configure the data page scope to thread.
D. configure the refresh strategy to reload once per interaction.

Answer(s): A,B

QUESTION: 105
Given the following classes and properties:

myco-data-shape (abstract)
area color myco-data-shape-rectangle length width myco-data-shape-circle radius
a page list property .shapes is defined as being of the abstract class myco-data-
shape.
select two correct statements. (choose two)

A. a rule defined in myco-data-shape-rectangle can modify the. Color property.

B. pages of shapes can contain. length and. Radius.
C. A rule existing in myco-data-shape can be overridden in myco-data-shape-circle.
D. pages of .Shapes can be of either myco-data-Shape-rectangle or myco-data-shape-circle,
but all pages must be the same.

Answer(s): A,C

QUESTION: 106

your application connects to two REST services that list details about bank
offices. One REST service uses a postal code as a GET parameter and returns a
detailed list of bank officers in that postal code.
the other REST service uses a city name as a GET parameter and returns a
detailed list of back offices in cities with that name. The application uses data
pages to cache details about bank offices. select two options to configure a data
page to accept either a postal code or a city name as a parameter and call the
appropriate REST connector.(choose TWO)
A. sourcing data from both rest connectors and using the response data transform to select
the correct data
B. sourcing data from a single REST connector that is circumstanced based on the input
parameter
C. sourcing data from each REST connector separately and using a when rule to select the
appropriate data source at run time
D. sourcing data from an activity that evaluates the parameter to select the appropriate REST
connector to call at run time

Answer(s): C,D

QUESTION: 107

your application connects to two REST services that list details about bank
offices.
One REST service uses a postal code as a GET parameter and returns a detailed
list of bank officers in that postal code.
the other REST service uses a city name as a GET parameter and returns a
datailed list of back offices in cities with that name. The application uses data
pages to cache details about bank offices. which approach do you use to populate
a data page with a list of bank offices in a postal code from the REST service?
A. configure a REST connector data source. configure the REST connector to reference the
postal code from the work object using the request data transform.
B. configure a REST connector data source. Set the Endpoint on the data source to reference
the postal code parameter value at the end of the URL
C. configure a REST connector data source and pass the parameter page to the connector.
configure the REST connector to reference the same parameter in the query string for the
get method
D. configure a REST connector data source and pass the postal code parameter to the request
data transform configure the REST connector to use the postal code the query string for
the get method

Answer(s): B

QUESTION: 108

An application uses a property to process customer information that is stored in

an external database. some of the customer information changes infrequently.
how do you ensure the property contains the correct customer information at run
time?

A. configure the property to refer to a data page using the SOR patten.
B. configure the user interface (UI) to refresh the information each time it is rebdered.
C. configure the property to copy the customer information from a data page using the snap
shot patten.
D, configure the property to use a report definition to retrieve the customer information
directly.

Answer(s): A

QUESTION: 109

The clipboard contains a list of details for all companies on the NASDAQ stock
Exchange select the requirement that indicates you use a page list instead of a
page group.
 A. A DATA transform must iterate over the list.
B. company details must be referenced using the company stock triker.
C. the list must be sorted by company stock ticker.
D. Each element in the list of companies must contain a list of accounts.

Answer(s): C

QUESTION: 110

HOTSPOT (Drag and Drop is not supported)

A case is used to process home loans for approval.
in the answer area, area, select the enterprice class structure (ECS) layer in which
to bulid each of the following components. each layer of the ECS contains two
components.

A. See Explanation section for answer.

Answer(s): A

QUESTION: 111

a standard agent has auto queue management enabled, runs periodically, and is
set to retry once.

select the run time behavior if processing fails for one of the tasks in the agent
queue.
A. the task remains in the agent queue and the task status is set to broken-process. the agent
does not retry this task automatically.
B. the task remains in the agent queue and the task status is set to broken-process. the agent
retries this task automatically.
 C. the task is requeued for processing and the task status does not change. the agent retries
this task automatically.
D. the task is removed from the agent queue and the status is set to broken-process. the agent
does not retry this task automatically.

Answer(s): B

QUESTION: 112

your application queues items for a standard agent a case has not been updated as
expected by the agent. on the system queue management landing page the queue
status for each item us available. what two issues can be identified in the system
queue management landing page using the status? (choose two)

A. the agent failed when processing the item.

B. the agent is scheduled to process the item in the future.
C. the agent schedules were disabled.
D. the agent is not configured for optimistic locking.

Answer(s): A,B

QUESTION: 113

what configuration is required to control which nodes in a cluster an agent runs.?

A. assign the agent to a specifie category.
B. associate the agent to specific node type.
C. use a custom queue for the agent
D. create agent schedules on applicable nodes.

Answer(s): B

QUESTION: 114

DRAG DROP (Drag and Drop is not supported)

XYZ corp has requirement to send an email to every person who has used a
certain service in the previous month thanking them for doing business with
XYZ. Generating and sending these emails take a certain amount of time XYZ
wants these email processed as quickly as possible to avoid interfering with
emails sent during business hours.XYZ also wants to ensure that the thank-you
email is not sent to the same person twice
 A. See Explanation section for answer.

Answer(s): A

QUESTION: 115

An application processes stock market trades.

which two requirement are best implemented by an advanced agent?

A. call a service every day at 5 : 00 am to get the marker open and close time, and recird the
result
B. Excute a trade cae only after the stock reaches a certain price
C. create a case to audit an account if the customer trade more tha usd9999in a day
D. complete unexecuted trade when the market

Answer(s): A,B

QUESTION: 116

DRAG DROP (Drag and Drop is not supported)

select and move the three option that are required for tracing an agent on one of
the nodes in a cluster to the step column and place them in the correct order
 A. See Explanation section for answer.

Answer(s): A

QUESTION: 117

A cutomer mobile app is configure to support offline usage if the mobile device
is online when is a new case persisted to the server?

A. when the device synchronize with the server

B. when the case is assigned to an operator or workbasket
C. when the first assignment is performed
D. when the case is created on the device

Answer(s): A

QUESTION: 118

DRAG DROP (Drag and Drop is not supported)

Select and move the three option that are required to enable to access to the client
clipboard in a mobile app to the configuration column and place them in the
correct order
 A. See Explanation section for answer.

Answer(s): A

QUESTION: 119

which of the following things do you need to add to the whitelist for a mobile
application to function correctly while offline?
A. Data transforms invoked by custom javascript
B. Data paga used to source a drop-down list
C. Validate rules on an email address field
D. Filed values used to populate a drop-down

Answer(s): B

QUESTION: 120

An insurance company wants to extend a native mobile app to allow customers to

create claims using a claims management application implemented on the pega
platfrom. As a claim is processed, update are sent to the mobile app as push
notifications.
How do you satisfy this requirement ?
A. Package the claims management application as a SDK mobile app
B. Configure a service to creat claim cases when called from the native mobile app
C. configure the native mobile app to creat a claim case using the page API
D. Embed the claims management application in the native mobile app using a pega web
Mashup gadget

Answer(s): B

QUESTION: 121

How do you improve performance during synchronization for users of an offline-

enable mobile app.
A. Use only node-scope data pages for reference data
B. Configure optimistic locking on offline-enabled cases.
C. Restrict the number of offline-enable access group
D. Declare large data pages in the data page whitel
Answer(s): D

QUESTION: 122

An application include two case types: expense report and purchase requests
which two steps are required to enable support for both case type for offline user
on a mobile device ?

A. Configure the application record to enable offline access

B. Configure the user's access group to enable offline access.
C. configure both case type to enable offline access
D. Configure the application to build a custom mobile app

Answer(s): A,B

QUESTION: 123

Which configuration steps do you perfrom to enable an access group for offline
user?
A. Force a full syn for members of the access group
B. Enable caching for the access group
C. Create a model operator for the access group to authienticate users.
D. configure an offline-capable portal as the default portal for the access group

Answer(s): D

QUESTION: 124

An attribute-based access control configuration evaluate the attributes of the

operator creating the case. A data page contains the value used in the evaluation.
A. Use the data page as a restriction method in the access control policy.
B. Use the data page as a the policy condition value in the access control policy condition
C. Use the data page as a the permit access if the value in the access control policy
D. Use the data page as a the policy condition column source in the access control policy
condition

Answer(s): B

QUESTION: 125
You are implementing a paga customer service application and are integrating
the system of record data for account information?
select the three tasks required to implement this integation

A. Specialize the pega customer service data pages that use account data.
B. Integrate with the system of record in the pega customer service account class
C. Rename the pega customer service data pages to match the system of record.
D. Integrate with the system of record to populate an Account data class.
E. Create a data transform to map the Account data class to the pega customer service
Account class

Answer(s): A,D,E

QUESTION: 126

When implementing a Next-Best-Action, the customer Lifetime value Threshold

is used to __________ for an offer
A. determine customer eligibility
B. apply the customer's lifetime value
C. prioritze high value propositions
D. prioritize customer

Answer(s): C

QUESTION: 127

A slow-running connector must run whenever the status of a case changes. select
the three steps to configure a solution that minimizes the delay experienced by
the user
A. set the execution of the activity to immediately
B. set the execution of the activity to execute in Background an copy
C. configure an activity to call the connector
D. configure a declare trigger to execute when the case is committed
E. configure a declare trigger to execute when the status of the case change

Answer(s): B,C,E

QUESTION: 128
You are configuring a new version of a data transform that is partially complete.
During testing, you want to be able to use previous of the rule.
select the rule configuration that enable you to save ans check in the record with
validation error and allows previous versions of the rule to execute.
A. Set the availability of the record to Not AvailableB. set the status of the record to
Template
B. set the availability of the record to Blocked
C. set the availability of the record to withdrawn

Answer(s): C

QUESTION: 129

How do you configure an application to monitor changes made to delegated

Decision Table in a production environment?

A. check Enable Auditing on the Rule-Declare-Decision Table RuleForm harness

B. use Designer studio> system> Refactor-rules>compare rule
C. check Audit the use of this flow action on the Rule check in flow action
D. Define an Advanced agent that scans History-Rule instances on a daily basis

Answer(s): A

QUESTION: 130

A security requirement states that personal data should only be visible to

managers in the HR organization. All personal data is contained in a single
section.
How do you restrict access to personal data ?
A. configure a visible when rule on the section
B. Create an Access control policy restricting access to the properties
C. Add an Access when to relevent properties.
D. Define a privilege for the section and add the privilege to appropriate roles

Answer(s): D

QUESTION: 131
You deplyed a pega web mashup implementation into production and are using
IACAuthentication. which two action ensure that the external authentication
module, and not another source, has validated the user?
A. In the IACAuthentication service, map a passoword attribute form the LDAP server used
by the external
B. In an IAC authentication activity, add a step to idenify the security token provied by the
external authentication module.
C. in the IACAuthentication service, specify the appropriate bind password used by the host
system
D. In an IAC authentication activity, add steps that return the security token to the external
authentication module for verification.

Answer(s): B,D

QUESTION: 132

An application allows users to manage Account cases. You need to configure

security so that users are allowed to view and update account only if they are the
primary or secondary owner how do you implement this requirement?
A. create a when rule that validate id the current user is either a primay or secondary owner
of the account configure then when rule in the required conditions section on all flow
actions that allow account updates.
B. create a privilage and configure it to validate if the current user is either a primary or
secondary owner of the account. Assign the privilege for read and write instances of the
account class in the user's access role.
C. create an access when rule that validate if the current user is either a primary or secondary
owner of the account. Assign the access when rule for read and write instances of the
account class in the user's vaccess role.
D. create an access when rule that validate if the current user is either a primay or secondary
owner of the ccount. Configure the access when rule on the Accouny case type to ensure
authorized access

Answer(s): D

QUESTION: 133

DRAG DROP (Drag and Drop is not supported)

An application uses LDAP authentication and create operators dynamically based
on a model operate recorded select and move the three options needed to
complete the configuration to configuration column
 A. See Explanation section for answer.

Answer(s): A

QUESTION: 134

How do you encrypt the storage stream of the class MyOrg-HR-Work-RFP?

A. Build a site-specific encrypting cypher and select Encrypt BLOB? on the class group for
MyOrg- HRWork-RFP
B. Build a site-specific encrypting cypher and select Encrypt BLOB? on the class MyOrg-
HR-Work-RFP
C. Select Encrypt BLOB? on the class MyOrg-HR-Work-RFP
D. Encrypt the pzPvStream colum of the DB table mapped to MyOrg-HR-Work-RFP class
using DB tools

Answer(s): B

QUESTION: 135

You add database connection information to prconfig.xml and want to encrypt

the password in the connection information how do you encrypt the password?
A. create an encrypted keyring password and replace the unencypted password in
prconfig.xml
B. enter a password in an application ID instance and reference the external system
C. create an encrypted password with PR cipherGenerator and reference the external system
D. create an encrypted password with passGen and replace the unencrypted password in
pconfig.xml

Answer(s): C
QUESTION: 136

which two of the following action are required to configure your application to
support SSO authentication?

A. configuring the authentication activity to identify the operator in the system

B. configure the application record to use external authentication
C. configure required mapping between LDAP attributes and operator properties
D. configure model operator records for each access group in your application

Answer(s): A,C