RFP For Hiring Catering Services at RI Park IIT Delhi
RFP For Hiring Catering Services at RI Park IIT Delhi
FOR
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Two Bid Tender
Dated: - 22.03.2023
Address :- __________________________________________
___________________________________________
___________________________________________
Email ID :- _____________________________________________
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REQUEST FOR PROPOSAL
1. Foundation for Innovation & Technology Transfer (FITT), IIT-Delhi, invites sealed quotations
from registered Café service providers for providing Café/Catering services at IIT-Delhi’s
Research & Innovation (R&I) Park. The bidding agency/promoter should be having at least
three-year experience before the date of RFP notification, from a competent authority of any
PSU/Central/State Government or prestigious private limited companies/ firms /Travel-
agencies, for having executed similar contract.
2. FITT is seeking proposals for the provision and management of full-service cafeteria
services. Our goal is to partner with a vendor that can help us increase food service
participation.
The successful vendor will be expected to provide breakfast, lunch, High tea & dinner daily
and catering services as needed with offerings that include a variety of cuisines made and
served fresh.
4. Event Catering: in addition to the regular footfall, we have a large number of events which
are held in the building which requires catering of meals and tea arrangements. Events foot fall
varies; however, in the past 6 months the number of events held averages 20 per month (Details
of events catered & attendees at attached as Annex “A”).
5. Facilities Available: The R&I building has the following facilities which are available: -
a) Cafeteria Kitchen and Serving area:
i) Facilities for light cooking i.e., making Indian bread, Dosa, Maggi, tea etc.
ii) Washing Facility
iii) List of Equipment/facilities will be provided to the vendor is given in Annex “E”.
b) Event management: Container based kitchen for handling event related activities like
tandoor, heating appliances, washing utensils etc. (The vendor would need to get the
food prepared from cloud kitchen and brought to event premises)
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6. Period of Contract: 3 years from the date of commencement of contract for cafeteria.
7. Event Catering: - Vendor will have the first right of refusal i.e., vendor can give his quote for
the event catering and the same would be processed if it meets the organizers requirement of
budget and quality.
8. Important Dates: -
Events Date
Date of Issue 22nd March’ 2023
Pre-bid Query submission (Email Only- 27th March’ 2023
[email protected])
Pre-bid Clarification/Café site visit 29th March’ 2023
Last date of Submission 1st April’ 2023
Date & Time of opening (Tentative) 3rd April’ 2023
Note: It is strongly advised that the applicants should attend the pre-bid clarification/Café site
visit. This would help them to align with expectations of the technical evaluation committee.
Vendors having the required capability and possessing relevant experience of having served
with government agencies or reputed private companies may respond to the RFP and should
submit supporting documents in respect of eligibility criteria as per the defined timeline.
Registered Start-up with a promoter having relevant prior experience is also invited to apply.
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9. Pre-qualification requirements
above
Note: -
I. The bidder should not have been blacklisted or debarred by any Central/ State Government/
agency of Central/ State Government/ Public Sector Undertaking/ Regulatory Authority of
India or any other agency in last five years at the time of submission of this bid.
II. While reckoning the experience, concurrent experience on more than one contract during
same period with same agency will be accounted only once. Three-year experience
requirement refers to length of experience either continuously or cumulatively.
10. Details of experience and past performance of the bidder on works/ jobs done of similar nature
in the past and details of current work in hand and other contractual commitments, indicating
areas and clients are to be submitted along with the PQC documents, in support of the
experience laid down at para (i) & (ii).
11. Since process is a two-bid evaluation process, the technical and financial bids to be sealed in
separate envelopes at time of submission. The documents to be submitted in the technical and
financial bid are as under:
a) Technical Bid:
i) Technical bid format as per Annex B.
ii) Signed copy (All pages) of the RFP
iii) Documents for pre-qualification bid as mentioned in Para 5
iv) Undertaking, to be furnished on company letter head with regard to
blacklisting/ non- debarment, by organisation (As per Annex C)
v) Any other documents which relevant to the bid. (Applicant can attach
additional documents to showcase his technical expertise in the field.)
b) Financial Bid: As per Annex D
R&I Secretariat
Research & Innovation Park
Indian Institute of Technology Delhi
Hauz Khas
New Delhi -110016
The financial Bid has to be submitted by hand only (Not be email) in the sealed box kept at
R&I Park.
14. Last date: end of day. Interested bidders to note that there will be no extension of due date.
Queries can be e-mailed to following address.
Email: - [email protected]
Contact Number: - 9911954868
15. It may be noted that this request for RFP is tentative and it is well within rights of issuing
authority to annul the whole process without giving notice or reason to any of the participating
agencies.
16. The bid will be evaluated on the basis of capability, financials and experience of the firm. The
offer shall be negotiable and shall only be given to the agency which is most suitable to the
tasks defined in this RFP and quotes unambiguously towards all the asked categories.
17. RFP can also be downloaded from our website: https://fitt-iitd.in/
<10 Lakh Per month Electricity charges and INR. 20000 Monthly
rental
>10 Lakhs and <25 Lakhs Electricity charges and INR. 40000/- Monthly
rental and 1 % of revenue
>25 Lakhs and <50 Lakhs Electricity charges and INR. 60000/- Monthly
rental and 3% of revenue
c) The menu for entire week days to be followed in the Food Court/ Guest Rooms and the
timings for services are to be indicated by the Contractor/ Vendor. The menu may be
reviewed by officials from FITT from time to time and changes if any are to be followed
by the contractor.
d) As very high standards of services are expected from the Contractor, the minimum man
days of different categories with qualifications and experience are required to be
provided by the Contractor in this tender document.
e) The contractor has to maintain the hygiene in & around the building. FITT may conduct
surprise inspection through the qualified doctor or / and agency. In case of any abnormality,
the action may be taken on the contractor for appropriate penalty or / and termination of
contract.
f) FITT grants the right to the contractor to use the facilities like using equipment in the
cafeteria i.e., Bain Marie, Burners, chimney, counters, chairs, table’s, refrigerators,
stoves, sinks and many more.
g) Broad Scope of Work for providing Food / Cafe Services is as under:
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i) Rates quoted for food items will be fixed for a period of 1 years.
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ii) Prior approval of R&I park Secretariat shall be necessary for introduction or
deletion of any new item on the Menu.
iii) Each item shall be of the approved quality. The Contractor shall also stock branded
and / or proprietary food items and beverages for sale at the Cafe.
iv) Pre-packed products i.e., dry fruits, biscuits, wafers, etc. shall be available at all
times in sufficient quantities.
v) The Cafe is on self-service basis. However, the Contractor shall arrange to serve
the food at the counters, party locations and also provide staff to clean counters,
vessels and to carry out other miscellaneous tasks.
vi) Events management services will be given to the vendor subject to continued
positive feedback from end users
vii) R&I Park Secretariat shall have the right to inspect the quality of the food being
served at the café/food serving stations, on the basis of hygiene, taste, nutrition,
contents and as per contract terms. R&I Park shall provide required space and
equipment for running the Food Court at R&I Park. The upkeep of equipment shall
be the responsibility of the operator and shall have to be returned in good working
condition at the expiry of the contract period.
viii) The Contractor shall provide sufficient quantity and high quality (best brand)
utensils, crockery, cutlery and other consumables at his own cost. The quality and
quantity of the cutleries, utensils, crockery, etc. shall have to be approved by R&I
Park secretariat.
ix) The Contractor shall ensure due legal compliance in respect of all relevant acts in
vogue including but not limited to minimum Wages Act, PF Act, Gratuity Act,
Bonus Act, Professional Tax Act and workmen compensation Act, ESIC, child
labour, inter-state migrant acts, any other act, as and where applicable, as per central
/ state govt. statutes and also as announced by R&I Park.
x) Contractor shall obtain necessary license/permission/registration that is statutorily
required prior to the commencement of work for operating Canteens. Contractor
shall submit the copy of the license / permission and registration certificate to R&I
secretariat
xi) Failure to comply with necessary License / permission / registration requirements
shall be considered as breach of Contract.
xii) All cleaning materials that are required to maintain hygiene in the café, cleaning
zones, stores, including but not limited to cleaning liquid, mops, brushes, detergent
and cleaning agent, brooms to be procured by Contractor at their own expense.
xiii) Contractor shall keep the Canteen counters open as per the schedules
specified by R&I Secretariat, from time to time.
xiv) Contractor shall arrange for the necessary groceries, vegetables, oil and
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other raw materials and consumables of repute brand wherever applicable, at its
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xxviii) Guest record to be maintained by the Contractor. It will be the duty of the
Contractor to maintain record of café usage by the guests accommodated in the
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guest rooms & suites of R&I Park. R&I Park officials shall guide the contractor
regarding process to supply food to these occupants and invoicing of the same.
xxix) Contractor will provide ISI mark, standard drinking water bottles (20 Ltr, 1
Ltr, ½ Ltr, 200 ml etc.) if ordered by R&I park teams, as and when required on
callout basis. The actual cost of same shall be reimbursed.
xxx) Contractor shall ensure to hire & maintain space at his own cost, for proper
rest of their staff during all operations. It shall not seek space at R&I park for the
same.
xxxi) Contractor shall ensure adherence to provisions of Minimum Wages Act,
Child Labour Act and other such laws of the land.
xxxii) Contractor, in consultation with R&I park officials shall provide
decorations and other auxiliaries at their cost on festivals, special occasions and
organized events etc.
xxxiii) All monthly invoices to be submitted to R&I Park for authorization/
certification.
xxxiv) INDICATIVE TIMINGS The Contractor shall provide services at the
Food Court as per the following timings:
Breakfast 7:00 to 09:30 Hrs.
Lunch 12:00 to 14:30 Hrs.
Snacks 16.00 to 18.00 Hrs.
Dinner 20:00 to 22:00 Hrs.
Midnight Snacks 23.00 to 01.00 Hrs.
xxxv) The contractor shall have to establish cloud kitchen out of Campus;
however, we provide kitchen in cafeteria for light cooking such as baking roti,
preparing dosa, making Chinese food, preparing omelet, Maggie, pasta cooking
baking, roasting etc.
xxxvi) Sample food shall be kept for inspection by Contractor at all times. However,
it can be picked up from the prepared food items as decided by the inspector
designated by R&I park.
xxxvii) Contractor should also submit monthly Safety, Operation and other audit
carried out by their internal team to R&I park
xxxviii) Unwillingness/delay in implementation of the directions / suggestions
/instructions / orders given by the R&I Park officer, will lead to a fine of Rs 1000/- at
per instance.
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Attributes Evaluation
Breakfast 25%
Lunch/Dinner 35%
Event Menu 40%
m) The Bid having the Lowest TCO shall be termed as the Lowest Evaluated Bid and
will be awarded 100 marks. Financial score of other bidders will be calculated on the
basis of the following formula: Financial score will be denoted as Fs,
The bidder(s) whose bid has secured the highest “Final Score” will be considered as
successful bidder(s).
Sep 47 1220 39 39 39 25
Oct 32 988 12 14 7
Nov 43 1279 16 23 24
Dec 59 1637 25 33 26 5
Jan 43 872 6 14 8 5
Feb 55 1500 17 21 19
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Annex B
To,
For
FINANCIAL BID
Note: - Final Cost will be inclusive of all taxes and other charges proposed in clause 18 (a).
Breakfast Menu
Lunch/Dinner
Welcome Drink: - Any One Welcome Drink: - Water/Assorted Soft Any two
Water/Assorted Soft drink/mineral Water
drink/mineral Water
Navrattan Rice/peas & Any One Navrattan Rice/peas & Paneer pulao/Jeera Any One
Paneer pulao/Jeera Pulao/Vegetable Dum Biryani/Steamed
Pulao/Vegetable Dum Rice/Kashmiri Pulao
Biryani/Steamed
Rice/Kashmiri Pulao
Dal Makhni/Rajma Any One Dal Makhni/Dal Tadka/Rajma Any One
Tawa Roti/Naan Mandatory /Naan/Missi Roti/Lachcha Paratha/Stuffed Any Two
/Tandoori Roti Naan/Tandoori Roti
Chole Mandatory Kadi Pakoda/Malai Kofta/Dum Aloo Any Two
Kashmiri/Muttor Mushroom/Navrattan Korma
Paneer curry Mandatory Amritsari Chole/Pindi Chole
Dahi/Raita Any One Paneer achari/Shahi Paneer/Palak Paneer,
Paneer Lababdar/Muter Paneer
Sweet Mandatory Dahi/Raita Any One
Papad Mandatory Sweet (Any 2) Gulab Zamun/Maalpua Any One
rabri/gajar halwa/Badam kesar Kheer/ Jalebi
rabi/Imarti Rabri
Pickle Mandatory Papad Mandatory
Green Salad Mandatory Pickle Mandatory
Non-Veg (Chicken, Mutton etc.) Any one
Green Salad Mandatory
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Event Menu
Annex D (Contd…)
Category A B C
(Sum of Special+Normal)* Weightage for each
Breakfast (25%) 75 210 200
Lunch/Dinner(35%) 350 490 175
Event(40%) 1800 1320 1200
Total Marks Obtained 2225 2020 1575
Min of Total Cost
based on weightage 1575
Bid Evaluation
Particulars Company A Company B Company C
Technical Bid Marks Ts 70 80 60
Financial Bid Marks Fs
=100*0.3(Min Cost of
bidder/Cost by Bidder) 21.2 23.4 30.0
ITEMS
Cold Display Counter
Cash Counter
Dress Up Refrigerator
Deep Freezer 300 Litres
Visi Cooler
Coffee Machine - Double Group
Coffee Grinder -MARFIL GRINDER
Sandwich Griller
OTG Oven
Pizza Oven -Stone Base
Milk Boiler
Hot Display Counter -table Top -Deluxe
Induction Plate - Commercial
Storage Counter
Four Door Vertical Refrigerator
Deep Freezer
Two Sink Unit
Dish Landing Table
SS Clean Dish Rack
Wall Shelf
Hot Bain Marie of size 1125x750x850 with 3 compartments including Pan with 3
no GI Pan
Stainless Steel Work table with undershelf
Stainless Steel Storage rack with five shelves
Steel Table(Café Table with granite Top)
Stainless Steel Work table with undershelf
Convection Microwave Oven
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Annex F
RFP DOCUMENT
Submitted to
for
Providing Café/Catering services at the Research and Innovation Park of IIT
Delhi.
Address:
Signature:
Website: www.****.com
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