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Cause Effect Diagram - pdf-1

Cause and effect

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Gaurav Nagpal
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26 views

Cause Effect Diagram - pdf-1

Cause and effect

Uploaded by

Gaurav Nagpal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CAUSE & EFFECT DIAGRAM

What is a Cause & Effect Diagram ?

A graphical tool that helps identify, sort and

display possible causes of a problem or

Quality characteristic.

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CAUSE & EFFECT DIAGRAM

About Cause & Effect Diagram ?

Developed by Kaoru Ishikawa of Japan.

Also called, Ishikawa or Fish bone diagram.

Used to explore potential & real causes.

Compares relative importance of each cause.

Helps to identify root cause.

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CAUSE & EFFECT DIAGRAM

When to use a Cause & Effect Diagram ?

During Problem solving to focus on problem.

To sort out interactions among factors for a cause.

To analyze existing problems.

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CAUSE & EFFECT DIAGRAM

Why to use Cause & Effect Diagram ?

Helps to determine root cause of a Problem.

Group participation & knowledge sharing.

Indicates possible cause for variation in a process.

Increases knowledge of a process, its factors etc.,

Identifies areas of further data collection.

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CAUSE & EFFECT DIAGRAM

STEP 1 - Identify & define the effect

Decide on the effect to examine.

Use operational definitions.

Phrase effect and quantify

Positive (an objective) or

Negative (a problem)

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CAUSE & EFFECT DIAGRAM
STEP 2 - Fill in the Effect Box & draw the spline

POOR
MILEAGE -
5 KMPL

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CAUSE & EFFECT DIAGRAM
STEP 3 - Identify main categories

METHOD MACHINE

POOR
MILEAGE -
5 KMPL

PEOPLE MATERIAL

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CAUSE & EFFECT DIAGRAM
STEP 4 - Identify Causes influencing the factors
METHOD MACHINE

Use wrong
gears Under inflated
tyres

Rash Carburetor
Driving adjustment
POOR
MILEAGE -
Poor 5 KMPL
Improper
maintenance
lubrication

Poor Wrong
Driving habits fuel

PEOPLE MATERIAL

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CAUSE & EFFECT DIAGRAM
STEP 5 - Add detailed levels & Analyze the diagram
METHOD MACHINE

POOR
MILEAGE -
5 KMPL

PEOPLE MATERIAL

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CAUSE & EFFECT DIAGRAM

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CAUSE & EFFECT DIAGRAM

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CAUSE & EFFECT DIAGRAM

Benefits of Cause & Effect Diagram

Focus is on ‘Causes’ rather than on ‘Symptoms’

Indicates possible causes of variation.

Improves team performance & effectiveness.

Improves process knowledge.

Encourages group participation.

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CAUSE & EFFECT DIAGRAM

1. Learn to construct a Cause & Effect Diagram using:

• Cause & Effect Diagram Generator

• Minitab software

2. Exercise on Cause & Effect Diagram

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CAUSE & EFFECT DIAGRAM

Cause & Effect Analysis for Low Income - Rs. 2500 P.m
Personal Family

Low education 5 C hildren

N o improv ement 2 Wife

N o interest Relativ es

P essimistic H ospital exp

Low Income

Take time N o scope

C an't accept change Boss

H as bad name Low pay ment

H as bad friends Low profile job

Society Office

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