FAQ - PO Box
FAQ - PO Box
These services are available at selected Post Offices nationwide. You may email to
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[email protected] to check the nearest available location to you.
Q3 Who can use the PO Box, Locked Bag & Window Delivery Ticket (WDT)?
Anyone who requires to utilize the PO Box, Locked Bag & Window Delivery Ticket (WDT)
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can subscribe to the service with an annual fee.
Q4 How can I subscribe to these services?
A4 You may proceed to the nearest Post Office that provides these services for registration.
Can the payment for yearly subscription fee for PO Box, Locked Bag & Window Delivery
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Ticket (WDT) be made online ?
Yes. Payment of yearly subscription for PO Box, Locked Bag & Window Delivery Ticket (WDT)
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can be made online via www.posonline.com.my
Q6 How can I make payment of my yearly subscription fee from this online service?
Q7 What are the fee rates for PO Box, Locked Bag & Window Delivery Ticket (WDT)?
Individual Non-Individual
A7 PO Box RM50 / annually PO Box RM200 / annually
Locked Bag RM200 / annually Locked Bag RM200 / annually
WDT RM120 / annually WDT RM120 / annually
Q8 Can I terminate my subscription after I have made the payment?
Yes. You can terminate your subscription of the service. However, payment that you have
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made is not refundable.
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Q9 How do I know if my payment transaction is successful?
For successful transaction user will receive a Tax Invoice as a proof of payment. You can view
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your transaction history in your profile dashboard at posonline.com.my
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