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Manifest Training Deckv2 Training Version UPDATED 091421 AGENCY

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0% found this document useful (0 votes)
19 views135 pages

Manifest Training Deckv2 Training Version UPDATED 091421 AGENCY

Uploaded by

Mark Anthony
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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FWD Manifest

Training slides | September 2021


Product Proposition

Customer goals and realizations

Prioritize SAVINGS.
household Emergency fund of
NECESSITIES at least 6 months

The pandemic has


changed the HOMEBODY
LESS DEBT
Filipino's spending spending
behavior.

Awareness of
INVESTMENT
products.

2
Product Proposition

A lot of people were not spending so


much (because of lockdown) so a lot of
what they were able to earn, they are
throwing back into different types of
investments.

What has
been
404,000
observed? customer
72,000 new accounts by end
accounts in the of September
Juanis Barredo first nine months
Chief Technical Analyst of 2020 alone
COL Financial

3
Source:https://www.pna.gov.ph/articles/1129027
Product Proposition

Investment tools pros and cons

Stocks Cryptocurrency UITF Mutual Funds


PROS PROS PROS
PROS
✓ Transparency ✓ Easy way to earn passive ✓ Tax exempt in terms of
✓ Takes advantage of a
✓ Instant and 24 hour income Capital Gains
growing economy
access ✓ Investment as low as ✓ May have dividends and
✓ Best way to stay ahead
✓ Growing acceptance and PHP 5,000 other shareholder’s
of inflation
usage ✓ No entry fees and costly rights
✓ Easy to transact
management fees ✓ Professional
✓ Lots of choices
CONS ✓ Diverse and invested in management
ꭙ Difficult to comprehend various industries and CONS
CONS
ꭙ No security in case of companies ꭙ Entry fees and
ꭙ Risk
loss CONS management fees
ꭙ Stockholders paid last
ꭙ Unregulated and ꭙ Return on investment ꭙ MF are not easy to find
ꭙ Costly to transact
unbacked varies ꭙ Locked in clause
ꭙ Too much choices
ꭙ Not guaranteed or
insured by the PDIC
ꭙ Units do not give you
shareholders rights,
unlike in stocks

4
Product Proposition

Investment tools pros and cons

Corporate Bonds ForEx SME VUL


PROS
PROS PROS
PROS ✓ Tax-Free Death Benefit
✓ Less risky and volatile ✓ Highly liquid
✓ Independence Payout
✓ Fixed income ✓ Wide variety of currency
✓ Financial gain ✓ Ability to Withdraw Cash
✓ Interest is better than pairs to choose from
✓ Control ✓ Health Insurance
banks ✓ You can trade anytime
✓ Prestige Coverage
✓ Go long or short
✓ Equity ✓ Potential to Earn Higher
CONS ✓ Leverage
✓ Opportunity Investment Returns
ꭙ Lower returns CONS
CONS ✓ Forced Savings
ꭙ Taxable ꭙ High risk
ꭙ Time commitment ✓ Flexible Premiums
ꭙ Interest rates risk ꭙ Highly volatile market
ꭙ Risk ✓ In the Market – Inflation
ꭙ Liquidity risks ꭙ It’s currently deemed as
ꭙ Uncertainty Hedge – No Rate Cap
ꭙ Reinvestment risks an illegal activity by the
ꭙ Financial commitment CONS
ꭙ Opportunity risk SEC (at least for now)
ꭙ No True Guarantees
ꭙ More Expensive Than
Other Life Insurance
Plans

5
Product Proposition
Why choose VUL over comparable products in the market?

Wants to grow wealth Without time and


Life insurance
WH lifestyle,
to upgrade expertise to invest
and investment
support dependents’ actively
Oand retire early
future, (Passive/long-term
in a single
is comfortably.
and it policy
investment)
for?
• Stocks (short-term trading) • UITF • VUL – Set for Life
• Cryptocurrency • Mutual funds
• UITF • SMEs
• Mutual funds • Corporate bonds
• Corporate bonds • VUL
• ForEx
• SMEs
• VUL

C lassification – C onfidential @
Product Proposition

FWD Manifest

“People have been cautious


about their spending, so they
will be equally cautious about
investing.”

What if we offer an investment


that is designed for cautious
investors to build their
confidence, so they keep their
investment intact and give it a
chance to grow?”

7
Product Proposition

FWD Manifest
FWD Manifest is a VUL plan that rewards the customer for
investing more and investing longer. Through this plan’s
protection, investment, and unique features, we give
them the confidence to manifest their dreams for the
future.

8
Introducing FWD Manifest
Gives your wealth the
chance to grow:

Start-up Bonus
Investment Protector
Bonus
Invest and manifest Premium Extension
your future with Bonus
FWD MANIFEST Loyalty Bonus

Protection while your


wealth grows:
Guaranteed Milestone
increase
Waiver of premium

Accidental death
benefit
Life Protection
Customizable add-ons
9
FWD Manifest
Product Overview

10
More than a VUL plan can offer.
It comes with 4 unique features and other built-in benefits to mitigate risk,
rewards you at critical moments in your journey, and helps increase the
profitability of your investment.

Guaranteed
Premium Investment
Start-up Bonus Extension Bonus
Milestone Increase
Protector Bonus

Access FWD Manifest via FWD Tapp,


our all-convenient app, track your
investments, switch funds, make
payments, file claims and more, 24/7
with just one tap.
We understand that long-term investing is
a smart way to grow wealth, FWD manifest offers:

Premium Guaranteed Investment


Start-up bonus Extension Bonus Milestone Increase Protector Bonus

❑ Rewards long-term and disciplined investing


❑ Cushions from market downturns
❑ Matches your evolving protection needs
❑ Look forward to a future with ease and confidence
4 unique features of FWD
Manifest

Premium Guaranteed Investment


Start-up Bonus Extension Bonus Milestone Increase Protector Bonus
Start-up Bonus
An additional investment that rewards the customer for keeping his
policy intact during the early years

Start-up bonus amount


Band Sum assured range
(as % of Basic Annual Premium)
FWD Manifest Band 3 SA > Php 2 million 30%
FWD Manifest Band 2 Php 1 million < SA <= Php 2 million 25%
FWD Manifest Band 1 SA <= Php 1 million 20%
Sample illustration:
FWD Manifest Band 3 FWD Manifest Band 1
Name: Jane Marasigan
Name: Paul Pareñas
Age: 35 yrs. old
Age: 40 yrs. old
Sum assured: PhP 3,000,000 Sum assured: PhP 1,000,000
Base Premium: PhP 200,000 Base Premium: PhP 100,000
Pay period: 5-pay Pay period: 10-pay

Start-up Bonus: Php 60,000 Start-up Bonus: Php 20,000


Start up Bonus
An additional investment that rewards the customer for keeping his policy intact during the
early years

How is the start-up bonus applied?

• Start up bonus will be used to buy units and will be invested separately.
• A percentage of the start-up bonus amount invested will be credited at the end of policy years 5 and 10
subject to the vesting conditions.

% of Start-up Bonus amount invested


Bonus credit schedule
5-pay 10-pay
th
End of 5 Policy Year 50% 25%
th
End of 10 Policy Year 50% 75%
Start up Bonus
An additional investment that rewards the customer for keeping his policy intact during the
early years

Sample illustration: FWD Manifest | Band 3

Name: Paul Pareñas AV: Php 1,003,026 AV: Php 1,456,806


Age: 40 yrs. old Current AV: Php 958,946 Current AV: Php 1,392,038
+ Ph 44,080 start up Bonus AV + Php 64,768 Start up Bonus AV
Sum assured: Php 3,000,000
Base Premium: Php 200,000
Pay period: 5-pay
40 45 50
Start up Bonus: Php 60,000
5th policy 10th policy
year year

Paul gets access to the Paul gets access to the


% of Start-up Bonus amount FWD invests the 2nd 50% of the start up
1st 50% of the start up
Bonus credit invested start up bonus: bonus account value bonus account value
schedule Php 60,000
5-pay 10-pay
th 1st half of the Start-up 2nd half of Start-up
End of 5 Policy bonus AV: Php 44,080 bonus AV: Php 64,768
50% 25%
Year
th
End of 10 Policy
50% 75%
Year
Start up Bonus
An additional investment that rewards the customer for keeping his policy intact during the
early years

Sample illustration: FWD Manifest Band 1

Name: Jane Marasigan AV: Php 465,222 AV: PhP 1,326,291


Age: 35 yrs. old Current AV: Php 457,875 Current AV: Php 1,293.907
+ Php 7,347 start up Bonus AV + Php 32,384 Start up Bonus AV
Sum assured: PhP 1,000,000
Base Premium: PhP 100,000
Pay period: 10-pay 35 40 45

Start up Bonus: Php 20,000 5th policy


year
10th policy
year

Jane gets access to the Jane gets access to the


% of Start-up Bonus amount FWD invests the 75% of the start up
25% of the start up
Bonus credit invested start up bonus: bonus account value bonus account value
schedule Php 20,000.
5-pay 10-pay
th 25% of the start up 75% of the Start-up
End of 5 Policy bonus AV: bonus AV:
50% 25%
Year Php 7,347 Php 32,384
th
End of 10 Policy
50% 75%
Year
Start up Bonus
An additional investment that rewards the customer for keeping his
policy intact during the early years

Benefit:
Boost your savings with no extra cost!

Unlock this bonus by:


• Ensuring premium payments are complete on or before vesting date.
• Ensuring that the total withdrawals are less than the top-ups made.
• Staying invested to maximize your opportunity for growth in 5-10 years
4 unique features of FWD
Manifest

Premium Guaranteed Investment


Start-up Bonus Extension Bonus Milestone Increase Protector Bonus
Premium Extension Bonus
An additional 2% of the basic premium will be added to the account
value if premiums are paid continuously beyond the pay period

❑ No corresponding increase in basic regular premium amount will be charged to the policyowner.
❑ Customer may choose to regain eligibility for this benefit by paying an amount corresponding to the total missed
premiums.
AV with addl premium
Sample illustration: & Bonus:
5 Bonus will be added
starting from the 6th
10 Bonus will be added
starting from the 11th
AV: Php 1,539,428
pay to 10th policy year pay to 20th policy year
Current AV: Current AV:
Php 1,326,291 Php 1,429,268
FWD Manifest Band 1
45 46
10th policy
Name: Jane Marasigan year
11th policy
year
Age: 35 yrs. old 2% Bonus will be
added from 6th to Jane continues to pay
Base Premium: Php 100,000 10th policy year her premium beyond
Pay period: 10-pay pay period
Addl premium on 11th year: Php 100,000
Jane’s base premium +
Premium Extension Bonus: Premium ext. Bonus:
Php 2,000 Php 102,000 used to buy units
P Premium Extension Bonus
An additional 2% of the basic premium will be added to the account value
if premiums are paid continuously beyond the pay period

Benefit:
Gain confidence for having saved more for the future.

Unlock this bonus by:


✓ Ensuring premium payments are complete as of premium extension date.
✓ Ensuring that the total withdrawals are less than the top-ups made
4 unique features of FWD
Manifest

Premium Guaranteed Investment


Start-up Bonus Extension Bonus Milestone Increase Protector Bonus
Guaranteed Milestone Increase
A one time additional 20% in sum assured with no medical
requirement, upon reaching a milestone

University
New baby / Graduation of Policy’s 10th year
Wedding New Property Retirement
Adoption insured Anniversary

Sample illustration:
Name: Paul Pareñas Name: Jane Marasigan
Age: 40 yrs. old Age: 35 yrs. old
Sum assured: Php 3,000,000 Sum assured: Php 1,000,000
Base Premium: Php 200,000 Base Premium: Php 100,000
Milestone: Marriage Milestone: Adopted a child

New SA: Php 3,600,000 New SA: Php 1,200,000


Guaranteed Milestone Increase
A one time additional 20% in sum assured with no medical
requirement, upon reaching a milestone

Benefit:
Get more protection as your protection needs change

Unlock this bonus by:


✓ Presenting proof of any above milestones within 90 days from the date of the milestone;
✓ Ensuring that premium payments are complete at the time the benefit increase is to be applied.
4 unique features of FWD
Manifest

Premium Guaranteed Investment


Start-up Bonus Extension Bonus Milestone Increase Protector Bonus
Investment Protector Bonus
An additional 100% of the loyalty bonus will be added to the investment to
help fight market downturns

✓ Investment Protector Bonus doubles your Loyalty Sample illustration:


Bonus if in the last business day of the calendar year
Paul on his 10th policy anniversary experienced a
preceding the bonus payout the PSEi price is lower market downturn and his AV was affected.
than its price as of the first business day five years
before the payout date.
Effective date: September 1, 2021
1st loyalty bonus crediting: September 1, 2031
Sample illustration: FWD Manifest | 5 pay PSEI reckoning dates and sample index values:
Jan 2, 2026: 6,500.00
Name: Paul Pareñas Dec 29, 2030: 6,400.00
Age: 40 yrs. old

Sum assured: Php 3,000,000 AV with Loyalty Bonus and


Base Premium: Php 200,000 2031 IP Bonus :
Loyalty Bonus: PhP 23,445 Php 1,480,251

Investment Protector 10th policy AV Php with Loyalty Bonus:


Bonus of PhP 23,445. year Php 1,456,806
Investment Protector Bonus
An additional 100% of the loyalty bonus will be added to the investment to
help fight market downturns

Benefit:
Cushion your investment earnings despite a downturn

Unlock this bonus by:


✓ Ensuring that premium payments are complete as of crediting date.
✓ Ensuring that the total fund allocation as of 31 December of the calendar year before
the crediting of loyalty bonus is at least 50% distributed among Peso Equity Funds
4 unique features of FWD
Manifest

Premium Guaranteed Investment


Start-up Bonus Extension Bonus Milestone Increase Protector Bonus
Built-in Benefit Riders
Supplemental benefits to your VUL plan

Beneficiary receives an
SafetyPro additional cash SurePro Worry no more about
benefit should the insured paying future
pass away due to an premiums when insured is
accident before age 75. diagnosed with major illness
or become permanently
Receive 3x the benefit if it disabled.
happens on a covered
Philippine holiday.

Benefit:
Your family’s financial needs are cared for.
Other benefits:

Benefit:
Loyalty bonus Confidence on
Get a cash reward on the 10th year of your getting rewarded
for investing long
policy, and every five years after.
term

HealthPro HealthPro

RecoveryPro 60/75
Customize with protection boosters Benefit:

Lite 60/75
Have peace of mind
Purchase additional life, health, and hostpital coverage to having a comprehensive
boost your plan. These add-ons increase your protection plan.
and help you better manifest your future.
❑ LifePro ❑ RecoveryPro ❑ HealthPro & HealthPro lite
Name: Paul Pareñas

FWD Manifest policy 5-Pay + SurePro for Insured + SafetyPro


• Sum Assured: PhP 3,000,000
• Annual Premium: PhP 200,000 Base + PhP 14,400 SafetyPro + PhP 5,146 SurePro = PhP 219,546
• SafetyPro Sum Assured: PhP 3,000,000

Paul opts to continue payment of Paul retires at age 55 and


premiums beyond the 5th year PPP, and presents to FWD proof of his
continues to do so for the next five years. retirement.

Premium extension bonus: FWD credits an FWD awards an additional


Age 40 PhP600,000 to his sum assured,
additional PhP4,000 for each continuous
Occupatio Sales Director , top FMCG in payment made. (2% of base premium) increasing it to PhP3,600,000
n Rockwell Makati

Status Married w/ 1 child, wife also works


in corporate

HH Income 6M 40 45 50 55 65

Paul gets access FWD awards Paul


Start-up bonus: FWD Paul gets access to with loyalty bonuses
to the 1st 50% of The withdrawable account
invests an additional the 2nd 50% of the at the end of years 10,
the AV of the value at 26th year is ~PhP10M
PhP60,000 in the AV from the start-up 15, 20, and 25.
start-up bonus. * which he can use as an
account value bonus.
Protector bonus additional source of retirement
There’s a market income.
downturn at Y14
FWD waives the premiums in case Paul gets diagnosed with CI hence he receives
or becomes TPD during the 5-year pay period. additional investment
at Y15.
32 *Assuming fund growth rate of 8%. Note this is just an estimate since the investment protection bonus was not yet considered in the calculation.
Name: Jane Marasigan

Jane purchased a Manifest policy 10-Pay + SurePro for Insured + SafetyPro


• Sum Assured: PhP 1,000,000
• Annual Premium: PhP 100,000 Base + PhP 4,900 SafetyPro + PhP 1,687 SurePro = PhP 106,587
• SafetyPro Sum Assured: PhP 1,000,000

Jane adopts a child at age 42 Jane opts to continue payment of premiums


and presents to FWD proof of beyond the 10th year, and continues to do so
legal adoption. for the next ten years.

FWD awards an additional FWD credits an additional PhP2,000 premium


Age 35 PhP200,000 to her sum assured, extension bonus for each continuous payment
increasing it to PhP1,200,000 made. (2% of base premium)
Occupation Researcher, licensed
doctor
Status Single
HH Income 2M 35 40 42 45 55

Start-up bonus: FWD awards Jane with


Jane gets access Jane gets access to loyalty bonuses at the
FWD invests an
to the 25% of the the 75% of the AV end of years 10, 15, 20,
additional
AV from the from the start-up and 25. The withdrawable account value
PhP20,000 in
start-up bonus. bonus. at 20th year is ~PhP5M * which
the account Protector bonus:
value as the she can use as an additional
There’s a market
source of retirement income.
downturn at Y19 hence
We waive the premiums if Jane was diagnosed with CI she receives additional
or TPD during the 10-year pay period. investment at Y20.
33
*Assuming fund growth rate of 8%. Note this is just an estimate since the investment protection bonus was not yet considered in the calculation.
VUL Portfolio

Set for Life Manifest All Set All Set Higher

Regular Pay Regular Pay


Single Pay Single Pay
Upfront charges Lower upfront
charges Initial charge No Initial charge
Adjustable SA and Adjustable SA and Surrender charge Surrender charge
premium premium applies applies
5 pay: 50k 5 pay: 100k
7 pay: 40k 10 pay: 70k Min SP: 100k Min SP: 1M
10 pay: 30K New Bonuses: Start-up,
Regular pay:24k Premium extension,
No surrender Guaranteed milestone, Passive income Passive income
Investment Protector
charge
Surrender charge
To build wealth applies
To build wealth,
34
Higher AV
Product Portfolio 2021
Affluent

All Set Higher


VUL Funds
All Set
Manifest + CI, HIB, Accident Riders
Global US Dollar Equity Index Fund
Set for Health USD Global Good ESG Fund
Peso Equity Index Fund
Set for Tomorrow Peso Equity Fund
Set for Health Digital Peso Growth Fund
Mass Affluent

Peso High Dividend Equity Fund


Set for Life + CI, HIB, Accident Riders Global Good Peso ESG Fund
Diversity Fund
Set for Tomorrow Digital Peso Balanced Fund
Peso Stable Fund
KanMend
Peso Bond Fund
Mass

KanLive/KanGuard Peso Fixed Income Fund

Single New Full


Retirees
nesters nesters
• Build wealth
• Build wealth • Retirement • Preserve wealth
• Protection against
• Education for child • Build/preserve wealth • Protection against
interruptions - sickness,
• Protection against • Protection against interruptions -
accident, disability
interruptions - sickness, interruptions - sickness, accident,
• Loan-protection
accident, disability sickness, accident, disability
• Protection against death
• Protection against disability • Legacy planning
for breadwinners
death for breadwinners • Protection against
• Tie-loose ends upon
35 • Loan-protection death for
death
Product Committee Meeting (Confidential) - @ FWD 2021 breadwinners
Section 01

Product
Specification

36
Product Specifications
Product Coverage
Marketing Name Type Period
Pay Period

Min 5-pay / Min 10-


FWD Manifest Base Up to age 100
1. Package Structure pay

SurePro for Premium-


Rider Follows base
Insured/Owner paying period

SafetyPro (up to age


Rider Up to age 75 Follows base
75)

Product Minimum Maximum


5-pay: 5-pay:
FWD Manifest 15 days old Attained age 75
10-pay: 10-pay:
2. Issue Ages
SurePro for 5-pay: 5-pay:
15 days old Attained age 60
Insured/Owner 10-pay: 10-pay:

SafetyPro 5-pay: 5-pay: Attained age 70


15 days old
(up to age 75) 10-pay: 10-pay: Attained age 65
37
Product Specifications

Product Minimum Maximum


FWD Manifest Band 1 Subject to 5x min premium Php 1,000,000
------------------------------ --------------------------- ---------------------------
3. Sum Assured FWD Manifest Band 2 Php 1,000,001 Php 2,000,000
------------------------------ --------------------------- ---------------------------
FWD Manifest Band 3 Php 2,000,001 Subject to Underwriting

SurePro for Follows premium of base and Follows premium of base


Insured/Owner attached riders and attached riders

SafetyPro (up to age 75) 100% of base SA 500% of base SA

Product Minimum Maximum


4. Premium FWD Manifest
5-pay: Php 100,000
10-pay: Php 70,000 Subject to Financial
Underwriting
Regular / Ad Hoc Top-up Php 5,000

38
Product Specifications
5. Base Plan Features/Benefits

Higher of:
(a) Sum Assured chosen by client, (b) Account Value (c) Minimum Death Benefit
Death Benefit
where Minimum Death Benefit is:
500% of basic annual premium + 125% of top-ups - 125% of withdrawals

Surrender Benefit Account value less applicable surrender charges


At policy inception, fund units will be purchased amounting to a total based on the following table:

Sum Assured Start-up Bonus


Tier (as % of Basic Annual
Premium)
FWD Manifest Band 1 SA <= Php 1 million 20%
FWD Manifest Band 2 Php 1 million < SA <= Php 2 million 25%
Start-up Bonus FWD Manifest Band 3 SA > Php 2 million 30%

These units will be vested and added to the account value based on the following schedule:

% of Welcome Bonus Amount invested


5-pay 10-pay
End of Y5 50% 25%
End of Y10 50% 75%
39
Product Specifications
5. Base Plan Features/Benefits

Benefit conditions:

1. All premiums due as of vesting date must be paid.


2. Total withdrawals should be less than total ad-hoc top-ups made.
3. If the policy becomes ineligible for the Yr 5 vesting, then it will already be ineligible for the Yr
10 vesting. (No catchup of premiums is allowed for this case.)
Start-up
Bonus (In case of premium holiday or lapsation, all premiums due must be paid on or before the vesting date and all
due charges are deducted accordingly)

❑ The number of units to be purchased will be based on the NAVPU at the next valuation date following the
receipt of the modal premium.
❑ The units for the Start-up Bonus will be invested a separate account and will only be reflected in the policy’s
account value once vested.

40
Product Specifications
5. Base Plan Features/Benefits

• The Start-up % will be based on Sum Assured band at the policy effective date .
o For any increase in Sum Assured after the effective date (including the increase due to guaranteed
milestone bonus), the Start-up Bonus % will not be changed even if the band tier has changed.
o However, for any decrease in Sum Assured after the effective date, the Start-up Bonus % will follow
applicable band tier. The units corresponding to the difference in Start-up Bonus% from the higher to
the lower tier shall be deducted from the separate account.
Illustration:
Premium = 100,000; Original SA = 2,000,000 ( 25% Start-up Bonus rate); New SA = 1,000,000 (20%
Start-up Bonus rate)
Start-up => Withdraw units corresponding to (25% - 20%) x 100,000 = Php 5,000
Bonus o In case of decrease in Sum assured as of effective date (via AFI), then Start-up Bonus % will follow

• In case of Policy Year 1 modal premiums that will be invested late (i.e., premium holiday then catches up later
on), the corresponding Start-up Bonus units will be invested along with them (i.e., Start-up Bonus units will
also be invested late, even after Yr 1).

• Vesting date = 5th/10th policy anniversary (i.e., no grace period needed). This implies that the Start-up
Bonus bonus may be vested prior to the last modal premium if on monthly mode. Start-up Bonus may be
treated as an ex-gratia if last monthly payment is not paid.
41
Product Specifications
5. Base Plan Features/Benefits

The policyowner may apply for a 20% guaranteed increase in sum assured of base plan (capped at Php 2M),
with no required proof of insurability, upon submission of proof of any the following covered life milestones
below. The increase in Sum Assured will be effective at date of milestone.

Covered Milestone s Effective Date of SA Proof of milestone


increase
Guaranteed New baby Date of birth Birth certificate
Milestone Adoption Effective date of legal Court decision granting
Increase document adoption
Marriage Wedding date Marriage certificate
Purchase of real estate Date of first payment Reservation agreement
property
University graduation Date of graduation Diploma
Retirement Retirement Letter from employer
date/effectivity
10th policy anniversary 10th policy anniversary N/A

42
Product Specifications
5. Base Plan Features/Benefits

Benefit conditions:
1. Policy has paid all due premiums as of application date ( In case of premium holiday or lapsation, all premiums
due must be paid on or before the vesting date and all due charges are deducted accordingly).
2. Application for this benefit must be done before the policy anniversary date upon insured’s attainment of age 65
3. Insured has not filed any critical illness or disability claim from any FWD policy.
Guaranteed 4. Insured must apply within 90 days from date of milestone (unless there is valid reason for the late submission
Milestone such as late processing of legal documents).
Increase
Notes:

• No proof of insurability required


• Applying for the above increase is optional and can be performed only once during the lifetime of the policy.
• Additional cost of insurance charges may be deducted as applicable, if the additional sum assured will contribute
to additional net amount at risk.

43
Product Specifications
5. Base Plan Features/Benefits

• The policyowner may opt to continue paying the regular premiums even after the payment
period, up to the expiry date of the policy.

• Premiums under this feature will have no premium charge deducted, no additional sum assured
contribution, and will not require further underwriting. Note that this does not apply to regular
top-ups.

Eligibility conditions:
Premium 1.All premiums due must be paid before you can avail the premium extension feature. (In case of
Extension premium holiday or lapsation, all premiums must be paid on or before the payment of premium
extension and all due charges are deducted accordingly.

Notes :
• A separate billing letter will be sent to clients after policy status changes to “fully paid up” until the end of
the premium extension period.
• Premium extension may be availed non-continuously.
• Any premium paid that is not equivalent to the regular premium and is beyond the current PTD will be
treated as an ad hoc top-up.

44
Product Specifications
5. Base Plan Features/Benefits

If the policyowner avails of premium extension feature, additional units will be purchased equivalent to 2% of the
basic modal premium paid based on the schedule below.

Premium Bonus (% of modal


Premium Extension
prem)
Policy Years 6-10 2%
5-pay
Policy Years 11- onward 0%
Premium
Policy Years 11-20 2%
Extension Bonus 10-pay
Policy Years 21- onward 0%

Notes:
1. Only the modal premiums due and paid during the premium extension period are eligible for this bonus. Any
modal premium due paid (via catchup) after this period will not be awarded the bonus.
2. Premiums made after the premium extension schedule above are not eligible for the premium bonus and
shall follow the rules of adhoc top-ups.

45
Product Specifications
5. Base Plan Features/Benefits

On the 10th policy anniversary and every 5th anniversary thereafter, additional units will be
purchased equivalent to 2% of Average Monthly Account Value (AMAV) over past 60 months. The
purchased units will be credited based on the policy’s current fund allocation at the date of bonus
awarding.
Loyalty Bonus
Benefit condition:
1. Policy has completed all due premiums as of crediting date (In case of premium holiday or lapsation, all
premiums due must be paid on or before the vesting date and all due charges are deducted accordingly)

2.Total withdrawals should be less than total ad-hoc top-ups made.

46
Product Specifications
5. Base Plan Features/Benefits

The Loyalty Bonus amount as calculated from above will be doubled if all of the following
conditions are met:

1. All premiums due as of vesting date must be paid. (In case of premium holiday or lapsation, all premiums due
must be paid on or before the vesting date and all due charges are deducted accordingly)
2.Total withdrawals should be less than total ad-hoc top-ups made.
3.In the preceding calendar year (prior to LB crediting), the ending value of the Philippine Stock Exchange
Composite Index (PSEi) as of 31 December is lower than its value as of 01 January 5 years ago
Investment 4.The total fund allocation as of 31 December of the previous calendar year is at least 50% distributed among
Protector Peso Equity Funds as indicated in the Policy Anniversary Statement
Bonus
Example:
Effective date: March 1, 2022; 1st loyalty bonus crediting: March 1, 2032
PSEI reckoning dates and sample index values: Jan 2, 2027: 7,742.53; Dec 29, 2031: 7,139.71

Notes:
• In case the loyalty bonus % will be changed in the future, the investment protector bonus % will also follow.
• Peso Equity Funds refer to peso denominated equity funds with aggressive risk profile, regardless if
underlying fund is local or offshore.

47
Product Specifications
5. Base Plan Features/Benefits

For the first 3 years of the policy, if the Total Account Value is insufficient to cover the cost of
insurance charges and policy fees, a contract debt account will be created equivalent to the
cumulative unpaid insurance charges.

Benefit conditions:
1. Policy has completed all due premiums within grace period (i.e. premium holiday will make the
Contract debt policy ineligible for contract debt).
2. No withdrawals have been made.

Notes:
• Any regular premium or regular top-up premium paid while contract debt > 0, units will be
deducted corresponding to the contract debt until it reaches 0.
• For the avoidance of doubt, contract debt will not be applicable if policy has missed a premium.
If the policy has missed a premium while on contract debt, the policy will already lapse.

48
Product Specifications
6. Attachable Riders

✓ SafetyPro 75
✓ SurePro for Insured (if insured = owner)
✓ SurePro for Owner (if insured <> owner)
Mandatory
attachment The only exception for the mandatory attachment are:
• Issue age is beyond max issue age of rider
• Rider attachment is declined by underwriting (due to unacceptable occupation or medical rating)
• Policyowner is an Entity

✓ LifePro 60/75
✓ HealthPro 60/75
✓ HealthPro Lite 60/75
Optional ✓ RecoveryPro 60/75
attachment
Conditions in Attaching riders:

-At inception, rider payment period must match the payment period of the base plan.
-Rider payment period must be less than the remaining premium payment period of the base plan.
49
Product Specifications
6. Attachable Riders

Any combination of premium-paying riders except:


Rider Attachment
• HealthPro and HealthPro Lite
Combinations
• SurePro for Insured and SurePro for Owner
• Same rider of different benefit period (e.g. SafetyPro 60 and 75)

7. Policy Charges

Premium charge (% of modal premium) will be deducted from modal premiums paid prior to purchasing of units
according to the selected premium allocation, based on the schedule below.

% of premium
Regular Premium
5-pay 10-pay
Policy Year 1 70% 90%
Premium Policy Year 2 0% 10%
Policy Year 3 –
Charge onwards 0% 0%

Premium Extension 0% 0%
Regular Top-ups 5% 5%
Adhoc Top-ups 5% 5%

In case of missed premiums, the premium holiday charge, instead of the premium charge, will be deducted.

50
Product Specifications
7. Policy Charges

In case of missed premiums, units equivalent to the schedule below will be deducted from the total account
value as premium holiday charge (% of modal premium). The units will be deducted from each fund in proportion
to the account value of each fund to the total account value.

% of premium
Regular Premium
5-pay 10-pay
Policy Year 1 70% 90%
Premium Policy Year 2 30% 60%
Policy Year 3 20% 35%
Holiday Policy Year 4 10% 20%
Charge Policy Year 5 5% 5%
Policy Year 6 -
0% 0%
onwards

Premium Extension 0% 0%
Regular Top-ups 0% 0%
Adhoc Top-ups 0% 0%

51
Product Specifications
7. Policy Charges

Upon surrender/withdrawal, units corresponding to the schedule below (% of withdrawn or surrendered amount)
will be deducted from the requested withdrawal or surrender. The units will be deducted from each fund in
proportion to the withdrawn amount from each fund to the total withdrawal amount.
% of premium
Regular Premium
5-pay 10-pay
Policy Year 1 90% 90%
Policy Year 2 80% 80%
Policy Year 3 70% 70%
Policy Year 4 60% 60%
Surrender Policy Year 5
Policy Year 6
50%
40%
50%
40%
Charge Policy Year 7 30% 30%
Policy Year 8 –
0% 0%
onwards

Premium Extension 0% 0%
Regular Top-ups 0% 0%
Adhoc Top-ups 0% 0%
Notes:
• Units allocated from regular/ad-hoc top-ups will be deducted first and will have zero surrender charge. Units
allocated from regular, basic premium payments will be withdrawn only after all units from top-ups have
been exhausted to satisfy the withdrawal amount.
52
Product Specifications
7. Policy Charges
Every monthly anniversary of the policy, units equivalent to the schedule below will be deducted from the total account value. The units will be deducted from
each fund in proportion to the account value of each fund to the total account value.

% of annual premium per monthium


Policy Year
5-pay 10-pay
1 0% 0%
2 0.50% 0%
3 0.50% 0.50%
4 0.50% 0.50%
5 0.50% 0.50%
6 0.25% 0.50%
Policy Fee 7 0.25% 0.50%
8 0.25% 0.50%
9 0.25% 0.50%
10 0.25% 0.50%
11 0% 0.25%
12 0% 0.25%
13 0% 0.25%
14 0% 0.25%
15 0% 0.25%
16 - onwards 0% 0%

53
Product Specifications
7. Policy Charges
Every monthly anniversary of the policy, units equivalent to the cost of insurance charge will be deducted from the total account value. The
Cost of units will be deducted from each fund in proportion to the account value of each fund to the total account value. The COI charge is based on
insurance insured’s attained age and net amount at risk at time of deduction:
Charge COI charge (t) = COI rate at attained age x * Net Amount at Risk (t)
Net Amount at Risk (t) = max(0, Sum Assured – Account Value)

Fund management charges are deducted from each of the funds on a portfolio level (i.e., not on a per policy level) according to the schedule
below. As of today, valuation of all peso funds are done on a daily basis.

Fund name Fund manager FMC


FWD Peso Bond Fund SBC 1.75%
FWD Peso Fixed Income Fund BPI 1.75%
Fund FWD Peso Stable Fund SBC 2.00%
Management FWD Peso Balanced Fund BPI 2.00%
Charge FWD Peso Growth Fund SBC 2.00%
FWD Peso Equity Fund BPI 2.00%
FWD Peso Equity Index Fund SBC 1.50%
FWD Peso High Dividend Equity Fund SBC 2.00%
FWD Peso Diversity Fund FWD 2.25%
FWD Peso Global Good Peso ESG Fund FWD 2.00%
Fund management charges are subject to 12% VAT.

Fund switch If applied online (via customer portal or TAPP): FREE


If applied offline (via POS): 1 free per policy year then 1% of switched amount thereafter
54 charge
Operations Guidelines
1. Underwriting and New Business
Underwriting
Approach Full Underwriting.

The following are contained in the policy pack and comprise the entire insurance contract:
• Application form
Policy • Sales illustration
Documents • Policy date page
• Policy contract of base and any attached rider
• Endorsements
2. Policy Transactions
Policyholder may cancel the policy within 15 days from receipt of policy, as shown in the PAR. Upon
cancelation, we will refund the following amounts as applicable:
• Total account value upon receipt of request
• Premium charge
Freelook • Premium holiday charge
• Cost of insurance charge
• Policy fee
• Rider premiums
55 Note: Following the Digital Contract initiative in December 2020, PAR date is automatically set to Welcome EDM send date.
Operations Guidelines
2. Policy Transactions

▪ Policyholder may opt not to pay the premiums due at any time during the duration of the
payment period. However, the following charges shall continue to be deducted from his
account AV:
o Cost of insurance charge at monthly anniversary (subject to contract debt provision)
o Policy fee at monthly anniversary
o Premium holiday charge after grace period

***Note: If the account value becomes insufficient to pay for any of the charges above (after consideration
of the contract debt provision), then the policy lapses.
Premium
Holiday • While at premium holiday and as long as the account value is greater than zero, the policy is
still considered in-force and the insured is still covered.
• If any rider is attached, process will be based on the option selected by the policyholder at
issue:
Option 1: Rider coverage terminates, and any rider cash value is added into the base plan account value,
without any applicable charge (i.e., not treated as top-up)
Option 2: Withdraw rider premiums due from the base policy’s account value to pay for the rider
premiums, with corresponding withdrawal charge. If this option was chosen, but account value becomes
insufficient to pay for the rider premiums, then rider terminates.
56
Operations Guidelines
2. Policy Transactions

• The policyholder should pay all missed premiums for the policy to be reinstated back to premium-paying
status. Assuming the premium holiday charges have already been deducted while the policy was on
premium holiday, no premium charge should be deducted from the premium for those missed payments
Reinstatement (i.e., no double charging). Only the premium charge corresponding to the next due premium shall be
from Premium deducted.
Holiday • The policyholder may opt to pay at least 1 missed premium. However, the policy will still be on premium
holiday status.

If the account value becomes insufficient to pay for the charges below (after consideration of the contract
debt provision), then the policy lapses.
• Cost of insurance charge at monthly anniversary (subject to contract debt provision)
Lapsation • Policy fee at monthly anniversary
• Premium holiday charge after grace period
• If any rider is attached, rider coverage also terminates.

57
Operations Guidelines
2. Policy Transactions

• The policyholder may reinstate his policy within 3 years from date of lapsation.
• The policyholder must present sufficient evidence of insurability and should pay all missed premiums for the
policy to be reinstated back to premium-paying status. Upon payment of the reinstatement premium, all due
charges while the policy was on lapse status shall be deducted – premium holiday charge, policy fee, and
cost of insurance charge. The policy will only go back to premium-paying status if all missed premiums have
Reinstatement from been paid and all due charges have been deducted.
Lapsation
• The policyholder may opt to pay at least 1 missed premium or the amount corresponding to all charges due.
However, the policy will still be on premium holiday status.
• The policyholder may opt to reinstate the attached premium-paying riders or not, subject to underwriting
guidelines.

• Policyholder may apply for the guaranteed milestone increase, without additional evidence of insurability but
Increase in Sum subject to corresponding increase in cost of insurance charge, if applicable. This feature is subject to the
Assured for conditions set out in the Benefits section and may only be applied once throughout the duration of the
Guaranteed Milestone
Increase policy.

Other transactions • Follow current handling.

58
Section 01

Commission

59
Commission

Agency Commission

Manifest
Manifest
Agency (SA Band 3)
(SA Bands 1 & 2)

Year 5-Pay 10-Pay 5-Pay 10-Pay


1 30.0% 40.0% 32.5% 42.5%
2 10.0% 15.0% 10.0% 15.0%
3 5.0% 5.0% 5.0% 5.0%
4 0.0% 5.0% 0.0% 5.0%
5 0.0% 5.0% 0.0% 5.0%
6+ 0% 0% 0% 0%

Lifetime Manifest
Commission (as % of Account Value )
Year 5-Pay 10-Pay
1 to 5 0.00% 0.00%
6 to 10 0.12% 0.00%
11+ 0.12% 0.12%
60
Agency Rider Commission
Riders attached at inception will follow the commissions of the base it is attached to, plus an
increment based on this table. Agency (% of rider premiums)

Policy Year 5-pay 10-pay


1 Base plan commission + 20.00% Base plan commission + 20.00%
2 - onwards Base plan commission Base plan commission

For riders that are attached after inception (in this case, only 5-Pay variant riders will be allowed for attachment to
in-force Manifest 10-Pay product), the existing standalone commission schedule will be followed.
Agency (% of rider premiums)

Policy Year HealthPro 5-pay Other Riders 5-pay


1 35% 40%
2 10% 10%
3 5% 0%
4 – onwards 0% 0%

61
Other Commissions

Regular and Ad Hoc Top-up


Overrides and bonuses
Commission

Same agency compensation


2% guidelines applies

62
Other Commissions
Banca and Affinity Variable Pay

FWD Banca & Affinity Variable Pay


Product Variants NBPR Production
APE Credit
Credit Credit

5P - Bands 1 & 2 100.00% 100.00%


0.50

5P - Band 3 100.00% 100.00%


0.65

10P - Bands 1 & 2 100.00% 100.00%


1.00

10P - Band 3 100.00% 100.00%


1.15

63
Section 01

Sales Journey

64
Sales Process

1 Prospecting

2 Appointment setting

3 Client meeting

4
Closing & Objection
handling
5 After Sales Service

65
After sales Prospecting
service

FWD Manifest
Sales Journey
Appointment
Setting
Closing

Meeting
66
Product Proposition

Who is it for?

For providers who want to


grow their wealth but lack
investment expertise.

They have enough liquidity for


long-term investment and
sufficient disposable income to
invest regularly. These
individuals are looking for an
investment tool where they can
invest long-term while getting
the most value– beat inflation
and provide protection.

67
Prospecting
Target Market Mass Affluent
Income of Php 700,000 per year
Customers who have dependents

Single Early nesters Full nesters

Age: 25-40 | APE: 70k Age: 30-40 | APE: 80K - 100k Age 45-60 | APE: 100k
1. Aims to build wealth 1. Aims to build wealth 1. Preparing for retirement
2. Sustain their lifestyle and their 2. As breadwinners, sustain their lifestyle 2. Aims to protect wealth
dependent’s needs and their dependent’s needs
3. As breadwinners, sustain their lifestyle
3. Education for kids and their dependent’s needs

68
Product Proposition

Investors who want to grow their money overnight

Investors who to want to actively manage their money.


Who is it not
for?
Investors who do not want to incur losses possibly below the
premiums they have paid.

This is not for clients who prioritizes liquidity or those who


want to withdraw at early years

69
Prospecting
Prospecting for FWD Manifest
One pager
Online & Social media Marketing
Product Video
❑ Product video
❑ Social media toolkit Customizable SM
❑ Brochure post template
❑ Mobile one pager

Be equipped with social media and online


marketing materials to make prospecting
activities more exciting!

Product Brochure

70
Prospecting

FWD Affiliates

❑ Affiliate and blog articles


❑ Promos & Campaigns

✓ Easily share Affiliates articles releases about


FWD’s newest product, Manifest
✓ Share financial and investment related articles to
share awareness
✓ Invite friends and colleague to join the Affiliates
to participate in the promos and campaigns

71
After sales Prospecting
service

FWD Manifest
Sales Journey
Appointment
Setting
Closing

Meeting
72
Appointment
setting Invite for
appointment
Engage to build
connection with prospect
before inviting to meet.

Conversation
Starters
Online and social media
posts are great
conversation starters!

73
Appointment
setting
Wiz AI
Trainer
Practice appointment
setting skills with WIZ
AI Trainer

Wiz AI Trainer helps you:

Learn telephone approach skill model

Handle telephone objections


Practice appointment setting skills 24/7
Secure more appointments remotely

74
Appointment
setting

Skill model for telephone approach


The widely used approach in effectively securing appointments.

Set the tone of the call Spark interest Prompt invitation Secure meeting

GREET AROUSE INTEREST INVITE TO MEET CLOSE

75
Appointment
setting Cold market
“Hello, my name is ______ . I’m a Financial Wealth Planner from
FWD Life Insurance. By the way is this a good time to talk?”

“Hello, Am I speaking to Jane? Hi Jane! This is _____ I’m a financial


wealth planner from FWD. Are you free to take this call for a minute
or two?
GREET
Warm Market
“Hello, Jane! It’s been a while, it’s nice to catch up with you again. By the way
I’m a financial wealth planner from FWD life insurance. Are you free to talk to
for the next two minutes?

Sets the tone of the call “Hello, Mike! How are you? Thanks for taking this call. Busy ka ba?
The reason for my call is to give a market update and share with you

Your turn to Existing Market


practice!
“Hello, Christine. This is Molly, your financial wealth planner. I’m currently
doing a policy service call. Are you free to take this call for the next two mins?

76
Appointment
setting

Cold market / Warm Market

Im calling to set up a meeting to share with you how you can


AROUSE INTEREST fast track the achievement of your future financial goals.

Existing Market
Reason for call
“I’m calling to do a service call and as one of our valued customers, I
wish to share with you about the newest plan that offers a strong life
protection and smart wealth investment. This plan will surely be a
great addition to your existing portfolio.
Your turn to
practice!

77
Appointment
setting

“I wish to discuss how this


There are more exciting
plan can help you start a
smart investment plan with features of this plan that
strong life protection. I can’t wait to share with
you. So can I invite you
INVITE TO MEET Can I invite you on Monday for a 15-20 minute zoom
or Tuesday at 10am for a meeting on Monday or
15-20 minute meeting via Tuesday?
zoom?”

Prompt invitation
Let me tell you more
about this plan. Are you
free for a 15-20 minute
zoom meeting on
Your turn to
Your Turn to Monday or Tuesday to
practice!
practice! discuss further?

78
Appointment
setting

Thanks for accepting


Great! Ill see you this invitation. I look
tomorrow at 5pm via forward to meeting you
zoom. Ill send the online. I’ll give you call
Secure meeting meeting invite within the tomorrow at 5pm to
day. Thank you! initiate the video
conference. See you!
CLOSE

Your turn to
practice!

79
After sales Prospecting
service

FWD Manifest
Sales Journey
Appointment
Setting
Closing

Meeting
80
Meeting

1. Client Presentation

2. Sales Illustration

3. Market Comparison

4.Knowledge Check

81
Meeting

Client Presentation

82
Meeting

Client Presentation

83
Meeting

Client Presentation

84
Meeting

Client Presentation

85
Meeting

Client Presentation

86
Meeting

Client Presentation

87
Meeting

Client Presentation

88
Meeting

Client Presentation

89
Meeting

Client Presentation

90
Meeting

Client Presentation

91
Meeting

Client Presentation

92
Meeting

1. Client Presentation

2. Sales Illustration

3. Market Comparison

4.Knowledge Check

93
Meeting

Sales Illustration

94
Meeting

Sales Illustration

95
Meeting

Sales Illustration

96
Meeting

Sales Illustration

97
Product Proposition

Why is this the best option plan for you?

Investment grows together with your family’s needs

Life insurance coverage and additional protection when


you need it the most

Get rewarded for long term investments through


first-in the market bonuses

Access to expertly managed diverse funds

98
Meeting

1. Client Presentation

2. Sales Illustration

3. Market Comparison

Comparison between FWD’s Manifest with competitors


4.Knowledge Check

99
Market Comparison
Comparison

Comparison
FWD Manulife Pru Life UK AXA Sunlife
Manifest Affluence Builder Elite Protector MyLifeChoice Maxilink Prime
Product Name
Plus Goal
Currencies PHP PHP PHP PHP PHP FWD Manifest is
Min & max Age 0-75 Age 0-70 Age 0-75 Age 0-70 Age 0-65 available up to
entry ages insured’s age 75
Coverage To age 100 To age 100 To age 100 To age 90 To age 88 so we can better
period tap the older
market.
Premium 5-/10-pay 5-/10-pay 5-/7-/10-/15- 7-/10-/regular- 5-/10-pay
payment period pay pay
Premium Level Level Level Level Level
structure

100
Market Comparison
Comparison

Comparison

Comparison
FWD Manulife Pru Life UK AXA Sunlife
Premium extension,
Premium 2% of basic None None None None
investment protector
extension bonus premium
and guaranteed
milestone bonuses are
Investment 100% of loyalty None None None None unique features of
protector bonus bonus FWD Manifest.

Guaranteed 20% in sum None None None None


milestone bonus assured

101 Premium Paying Riders Training @ FWD 2020


Comparison

Comparison
FWD Manulife Pru Life UK AXA Sunlife
Up to 30% of None None Based on FY None
annual basic
Start-up bonus basic premium FWD and AXA both
premium and is
vested as follows: offer free additional
30% of FY annual investments through
basic prem. after start-up bonus. FWD
Y10 vests as early as Y5
20% of FY annual while AXA vests
basic prem. after
Y15
starting Y10.
20% of FY annual Loyalty Bonus is also a
basic prem. after standard feature
Y25 across competitors.

102 Premium Paying Riders Training @ FWD 2020


Comparison

Comparison
FWD Manulife Pru Life UK AXA Sunlife
5-pay: 5-pay: 45%/0% 5-pay: 7-pay: 40%/35%/35%
5-pay:
70% / 0% 10-pay: 65%/0% 30%/15%/5%/5% 10-pay:
40%/40%/35%/35%/ 30%/5%/5% =(40%)
Premium 10-pay: 10-pay: 35% 10-pay:
Charge 50%/30%/5%/5% Reg-pay:
90% / 10% / 0% 65%/5%/5%/5%/5%
40%/40%/40%/40%/
40% = (85%)
5-pay: 90%/80%/70%/ 100%/90%/80%/ 40%/30%/25%/20% 100%/100%/50%/30 None
60%/50%/40%/ 70%/60%/50%/ %/
30% 40%/30% 10%/5%/5%/5%/5%/5
Surrender
10-pay: 90%/80%/70%/ %
Charge 60%/50%/40%/
30%

Manulife and FWD


FWD’s premium charge during the early
charges are not the years which mean that
highest not the lowest 100% of premiums are
in the competition. invested starting Y1/2

103 FWD’s premium FWD’s premium


Comparison

Comparison

FWD Manifest Manulife Pru Life UK AXA Sunlife


FWD’s policy fee
5-pay: 5-pay: 45%/30%/30%/ 5-pay: 30%/15%/5%/5% None None might be higher
20%/10% than competitors
70%/30%/20%/ 10-pay: 50%/30%/5%/5% but are only
Premium
10%/5% 10-pay: 65%/40%/40%/
Holiday Charge charged during
30%/20%
10-pay: 90%/60%/35%/
the early years
20%/5% and not lifetime
After premium chargeable PhP 100 per month PhP 33.33 per month within PhP 100 per None
year to end of PPP: PPP month
0.50% of annual premium PhP 16.67 per month after PPP
per month
5-pay: Max of PhP 50 per
Policy Fee PPP+1 to PPP+5: month
0.25% of annual premium
per month 10-pay: max of PhP 100 per
month
PPP+6 onwards: nil

Premium Paying
104 Riders Training @ FWD 2020
Comparison

Comparison
FWD Manifest Manulife Pru Life UK AXA Sunlife
Accidental Death Accidental Death (none) Accidental Death (none)
Benefit Rider Benefit Rider Benefit
FWD Manifest’s
Compulsory Rider features are at
Waiver of Premium Waiver of Premium Waiver of Premium
Attachment par with the
on Insured/Owner Payor’s Clause
(as applicable) competition

Max (AV, SA, DB1: AV + SA AV + SA DB1: AV + SA AV + SA


On death Minimum DB) DB2: Max (AV, SA) DB2: Max (AV, SA)
Account Value less AV - less surrender AV - less surrender AV - less surrender AV – no surrender
On surrender surrender charges charges charges charges charges
On maturity Account value Account value Account value Account value Account value

105
Premium Paying Riders Training @ FWD 2020
Meeting What is the bonus feature that provides additional investment that rewards the
customer for keeping his policy intact during the early years?

Start-up Bonus
What bonus feature provides an additional 2% of the basic premium which will be
added to the account value if premiums are continuously paid beyond the pay period?

Premium Extension Bonus


Knowledge
What bonus feature provides an additional 100% of the loyalty bonus will be added
Check to the investment to help fight market downturns?
Investment Protector Bonus
What is the bonus feature that provides a one time additional 20% in sum assured
with no medical requirement, upon reaching a milestone?
Guaranteed milestone Bonus
106
After sales Prospecting
service

FWD Manifest
Sales Journey
Appointment
Setting
Closing

Meeting
107
Closing

How long will my insurance coverage be if I buy


FWD Manifest?
1. Questions
You can enjoy insurance coverage under FWD
Manifest until you’re 100 years old or until your
2. Handling Objections account value is depleted due to withdrawals, charges
deducted from the policy, or market downturns.
3. Application Submission

108
Closing

What kind of proof do I need to present to avail


the additional increase in coverage?

You may submit the any of thes proof to apply for the
guaranteed increase on your coverage upon reaching
1. Questions life milestones.

2. Handling Objections Birth certificate


Court decision granting adoption
Marriage certificate
3. Application Submission Graduation invitation or announcement
Letter from employer

109
Closing
What are the charges in this product?
The charges for FWD Manifest are the following:

Premium charge – This works like a subscription charge and is deducted from
the premium before it gets invested in your chosen fund. It is charged in the
first year only for the 5-pay variant and until second policy year for 10-pay.

1. Questions Surrender charge – Should you make any withdrawals, the surrender charge
will be deducted from the total amount that you have withdrawn. It is imposed
for the first seven years of the policy.
2. Handling Objections Premium holiday charge – This charge will be deducted from your account
value if you miss paying your due premiums.
3. Application Submission
Policy fee – This charge will be deducted from your account
value to help maintain your policy.

Fund management charge – This charge will be used to cover the expenses
related to maintaining your investment. This is already incorporated in the
computation of your account value.

Insurance charge – This charge will be deducted every month


from your account value to support your life insurance coverage.

110
Closing

How is the account value performance


different from the competitors?
1. Questions
Let me share with you an account value comparison
2. Handling Objections between FWD manifest and other similar products in the
market. (next slide)
3. Application Submission

111
How It Compares
Example: Example:
100k premium for 5 years, Age 35, 500k SA, 8%FGR 100k premium for 10 years, Age 35, 500k SA, 8%FGR

5.0
3.0

Millions
SFL vs FWD Manifest
+270k +476k
Millions

SFL vs FWD Manifest Min 10-pay


Min 5-pay
2.5 4.0

2.0
3.0

1.5
2.0
1.0

1.0
0.5
SFL Manifest SFL AV Manifest
0.0 0.0
35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 60 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 60

112
How It Compares 20
180

Millions
Millions

FWD Manifest vs AXA My Life Choice 18 FWD Manifest vs Pru Elite Protector
160
16
140
14
120
12
100
10
80
8
60 FWD Manifest Elite Protector
FWD Manifest MyLifeChoice 6
40
4
20 2
- -
Age 60 Age 70 Age 80 Age 90 PY20 Age 60 Age 65
186k premium for 10 years, Age 40, 2M SA, 10%FGR 110k premium for 10 years, Age 30, 2M SA, 10%FGR

30 12
Millions

Millions
FWD Manifest vs Sun Maxilink Prime FWD Manifest vs Manulife Affluence Builder Plus
25 10

20 8

15 6
FWD Manifest Maxilink Prime FWD Manifest MAB+

10 4

5 2

- -
Age 60 Age 65 Age 70 Age 60 Age 70 Age 80 Age 90

193k premium for 10 years, Age 40, 2M SA, 8%FGR 100k premium for 10 years, Age 30, 500k SA, 8%FGR
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Closing

What sets FWD Manifest apart?

FWD Manifest is a regular-pay investment-linked


product that provides benefits like a Start-up Bonus
1. Questions and Premium Extension Bonus, which help grow your
investment faster. It also provides an Investment
Protector Bonus which helps cushion your investment
2. Handling Objections against market downturns. Lastly, through its
Guaranteed Milestone Increase, you may increase
3. Application Submission your benefit amount without having to satisfy medical
requirements. Since FWD Manifest has lower initial
charges than other regular-pay investment-linked
products, your investment may grow faster.

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I’d rather invest my money on other


investment tools like stocks.

Investing in the stock market particularly on equities is


1. Questions a high risk kind of investment and demands time and
expertise to closely watch the movement of your
2. Handling Objections investment.

With FWD Manifest, your investment is managed by


3. Application Submission
expert fund managers and at the same you get
protection while you grow your wealth. Staying
invested also gives you rewards that will be added to
your total investment.

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Closing

Why should I get insurance with FWD?

We are the fastest growing life insurance company in


the Philippines. In less than a decade in the business,
1. Questions we have ranked 4th in terms of new business in 2020.

2. Handling Objections Im also happy to share that FWD has been awarded
best in digital and customer experience for its digital
tools that empower customers.
3. Application Submission

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2. Application Submission

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2. Application Submission

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2. Application Submission

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Closing

2. Application Submission

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2. Application Submission

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2. Application Submission

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Closing

2. Application Submission

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2. Application Submission
After submitting this
application, you will be
notified of the status within
3-5 days.

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After sales Prospecting
service

FWD Manifest
Sales Journey
Appointment
Setting
Closing

Meeting
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After sales
service Reminder on conditions of plan| benefits when remain in

1. FWD Tapp

2. Premium payment
reminders

3. Unlocking Bonuses

126
After sales
service

5
Annual
Semi-annual 10 Annual
Semi-annual
Quarterly Quarterly
pay pay
Monthly Monthly
1. FWD Tapp
Bonus will be added
starting from the 6th
2. Premium payment Payment Options
to 10th policy year

reminders FWD Tapp


FWD’s Payment portal
3. Unlocking Bonuses Online Banking
Gcash
Pay by Card
Over the counter

127
After sales
service

1. FWD Tapp

2. Premium payment
reminders
Protection while Stay invested to grow Unlock Bonus
3. Unlocking Bonuses investing wealth overtime features

Activity: What are the steps you can take to encourage your
clients to stay invested?
128
After sales Prospecting
service

FWD Manifest
Sales Journey
Appointment
Setting
Closing

Meeting
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Another life saved
and more!
With FWD Manifest

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Sales Process

1 Prospecting

2 Appointment setting

3 Client meeting

4
Closing & Objection
Handling
5 After Sales Service

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FWD Manifest
Let’s manifest on achieving our goals and dreams!

❑ Excite target market and


prospects
❑ Provide relevant service
❑ Help fast Track your clients’
goals
❑ Stay on your journey to
become Elite
❑ Arrive Elite!

133
Call to Action

Set a target number of


people you want to help
manifest their dreams

List 10 names of prospect


for FWD Manifest

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Thank you!

135

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