RESUME
KUMAR Mobile: +91 8431378708
E-mail:
[email protected]Resume Title
Having 5.5 years of experience in Warehouse & Logistics Operations (Warehouse Operations,
Transportation, Dispatch, First/Mid/Last mile Deliveries & Operations, B2B, B2C Deliveries, Supply Chain
management and Warehouse Management system)
Education Qualifications.
Bachelor of Engineering from JNTUA.
PROFESSIONAL EXPERIENCE
Company Name : Zeitgeist Retail Private Limited
Designation : Team Lead
Duration : Jan 2023 - Till date
Location : Bangalore
Roles & Responsibilities
Conducting shift stand-up meetings and Manpower allocation.
Coordinating with Sales team or Service Account Manager for pickup or appointment requests.
Receive Goods from source clients, Quality checking, Generating & pasting SKU labels and inward
goods with in the inward TAT.
Listing stock on seller service sites like, Flipkart, Amazon and Magento.
Order processing from Flipkart seller services, Amazon sellerflex and Magento.
Assign pick-list and ensure the packing should be done with in the TAT.
Coordinating with courier partners and vehicle vendors for shipment dispatch.
Oversee vehicles should dispatch with in the TAT to avoid delay.
Continuously tracking all shipments till delivery to the customers and update tracking report.
Arrange reverse pickup from clients or customers as required.
Responding to the grievances of the customers through whatsApp, SMS, Calls and emails as required.
Train the B2B, B2C and D2C delivery executives on app and preparing training presentations and SOP
guides.
Negotiating and On-boarding courier partners as per organization requirements.
Preparing reports and keeping a track of inventories.
Preparing MIS reports on attendance, inventories and Stock reports data as required for analysis.
Sharing daily, weekly, and monthly reports to higher managements.
Constantly striving for customer delight and continuous improvement practices in operations.
Company Name : Shadowfax Technologies Private Limited
Designation : Associate Lead
Duration : Sep 2020 - Oct 2021
Location : Bangalore
Roles & Responsibilities
Preparing Trip/Delivery sheets
Preparing daily,weekly and monthly reports
Preparing weekly meeting presentations by using weekly report
Conducting daily stand-ups before shift starting.
Allocating manpower as per the work load and prioritization.
Co-ordinating with local branch managers to send pickup material from customer locations.
Documents checking like consignment, E-way bills, commercial invoices.
Quality checking and staging into specified locations as per destination location.
Consignment dispatch according to dispatch cut-off time.
Co-ordinating with fleet management team to place the vehicles as per load and on time.
Dispatching Line-Hall vehicles as per cut-off or schedule time.
Ensuring all the required documents to send along with material in the same vehicles with the
documentation team.
Co-ordinating with other Distribution Center leads or managers for missing materials and required
documents.
Receiving stock from other Distribution Centers and sending them to local branches on-time.
Company Name : RIVIGO Services Private Limited
Designation : Operations Associate-II
Duration : Nov 2017 to Aug 2020
Location : Bangalore
Roles & Responsibilities
Coordinating with Business Partners, branch and Main Centre (Processing Centre) regarding pickup
and delivery of the consignments.
Arranging vehicles for pickup consignments from client location.
Quality checking for pickup materials.
Verifying documents such as commercial Invoice, E-waybill, Consolidated E-waybill details and invoice
creations.
Organizing the storage and distribution of goods as per the roots.
Ensure that the right products are delivered to the right location and right client on time.
Daily internal audit of the shipments.
Analyzing the LH vehicle space utilization and submitting the report for additional LH vehicle in a root.
Consignment dispatch according to dispatch cut off and loading supervision.
Respond to shipping complaints, lost items, damages.
Managing the last mile deliveries according to EDD and appointment delivery.
Bank reconciliation with retail cash and cheque depositions by OUs.
Maintaining petty cash amounts.
Constantly updating daily activity reports.
IT SKILLS & KEY SKILLS
M S Office
Advance Excel
Team handling
FMCG & E-Commerce Operations
Warehouse Management System
B2B & B2C operations
First/Mid/Last mile Deliveries
Supply Chain Management
Languages Known
English
Hindi
Telugu
Kannada
Tamil(Understanding)
