History of E-Commerce and Indian Business Context QUESTIONS AND ANSWERS PART A (2 MARKS) 1, What is E-commerce? E-commerce (electronic commerce or EC) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet. ‘These business transactions occur either as business-to-business, business- to-consumer, consumer-to-consumer or consumer-to-business. (2 Define EDI. Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a standard electronic format between business partners. 3. Write the Goals of Security. i. Privacy. ii, Integrity. iii, Authentication. iv. Availability. 4. List out the cards available in E-commerce. i. credit cards. ii. debit cards. iii, smart cards. iv, E-wallet. 5. Expand ISP, NSP, ADSL, IMP and PSTN. "i Igp- internet Service providers. ii, NSP - Network service Providers. iii, PSTN - Public Switched Telephone network. ADSL - Asymetric Digital Subsciber line. IMP - Internet Mercantile protocol.E-Commerce Technolog; 1.26 6. Write down the applications of E-commerce? i. Electronic fund transfer. ii, Enterprise integration. iii. computer supported collaborative work. iv. Government regulatory data interchanges. 7. Define Internet. The internet is the world’s largest IP-based network. It is an amorphoy group of computers in many different countries on all seven continents th ialk to each other using the IP protocol. 8. Define Protocol. A protocol is a precise set of rules defining how components communicat; addresses, how data is split into packets. REVIEW QUESTIONS PART B (5 MARKS) 1, Elaborately explain how to establish trust in e-commerce. 2. Explain Internet and WWW tools which aids e-commerce. 3. Discuss the pros and cons of the internet for e-commerce. 4° Explain the Major Issues of Internet. 5. Explain the Commercial Transaction Process in E-commerce. 6. Write note on World Wide Web. 7. Explain the Legal issues of Internet Commerce. 8. Explain the Benefits of ¢ commerce. PART C (10 MARKS) 1. Explain the Threats of e commerce. 2 2. What are the features of e-commerce? Explain in details. 3. Explain the Future of internet in India. 4, Describe E-Transition Challenges for Indian Corporate.Business Models of E-Commerce QUESTIONS AND ANSWERS PART A (2 MARKS) 1. What is an €-commerce Business Model? The term electronic commerce (e-commerce) refers to a business model that allows companies and individuals to buy and sell goods and services over the Internet. 2 What are the 4 models of e-commerce? There are four traditional types of e-commerce, including B2C (Business- to-Consumer), B2B (Business-to-Business), C2B (Consumer-to-Business) and C2C (Consumer-to-Consumer). i ? 3. What are the key components of an e-commerce business model? a +t opportunity, These elements are value proposition, revenue model, marke ” tratoey competitive environment, competitive advantage, me sent team. organizational development, and manage! ji el? 4. What is consumer to business nod pe ness model where the © so-business, oF C2B, 3 & F ie This is the reverse nsumer-to-l ides a service or product to the cs " . ae ‘ ides @ 1 B2C), in wl theo = smess-to-consumer model (0 of the typical business-to- d services. sale of goods an id ice to customers through the Provides a service ce between e-com perce and e-business? hat is difference b' i ties, i i ommercial activities, the performing online c E-commerce refers to the a -Busi transactions over internet. nar business activities through in ess refers 10 performing all type of in buyers? 6. What are the benefits of B2B to buyers is ee ge a global BIB marketplace offers first obvious advantal lly. The very nature the ih and find new partners globally. ability to connect wit ts for finding new Pes buyers £0 reduce their COs °fB2B marketplaces ena . ities: business and purchasing 0PPOT™E-Commerce Technologies 2.16 7. What are the benefits of B2C? Lower Prices. Direct Communication With Buyer. Wider Se Accessibility. Personalization. Attractive Product Images. Informative Product Descriptions. Short User Journey. 8. What is a community model? The community model is a method of developing an online Presence in which several individuals or groups are encouraged to join and participate in ongoing interaction designed around a common purpose. In these communities, the development of relationships is the primary goal. REVIEW QUESTIONS PART B (5 MARKS) 1. Explain the business models of e commerce. _2° Discuss the impact of e commerce in business. 3. What are the strategies involved in Consumer to Business (C2B) model? 4. Explain E- business Model based on the relationship of transaction types. > > = PART C (10 MARKS) " - Discuss about the major categires of e commerce business model") , ), Explain Types of Community Business Models.E-Commerce Technologies 3.28 QUESTIONS AND ANSWERS PART A (2 MARKS) 1. Define WWW. The World Wide Web i computers whieh a nd t describe the Internet, which is a .d and that share information and ie of the World Wide .s another way to re connecte' network of he world. An exampl allow communication arow Web is the Internet. 2. What is client service application? Client Application Services enables multiple ns to share user management functionality, rver. le Windows and Web applicatio such as login, role and profile from a common se erver? ver system on the internet are file Web browsers and DNS. 3, What is an example of a client-s Some familiar examples of a client se TPs), Web servers, like Web sites. Server devices often disk drive space and higher transfer protocol clients (F They can also include applications feature high powered central processors, huge memory. 4, What do you mean by information overload? Information overload describes the excess of information available to a person aiming to complete a task or make a decision. This impedes the decision-making process, resulting in a poor (or even no) decision being made. 5. What is software agent in E-Commerce? Software agents are the useful tools to help individuals to undertake their activities on E-Commerce surroundings. Software agents create different paths for communication. As the name indicates software agents acts as mediators for the processes of choosing products and merchants. 6. What is the role of software agents for B2B e commerce? pain agents provide security to the information. Since E-commerce ‘ a business online, security plays the heart of business. Business eeds lots of communication skills which is provided by software agents.3.29 es Technologies in The World Wi sponsible for custom atisfaction in terms of B2B Software agents are © E-commerce. 7, What is Internet standard? Internet Standards refer to all the documented requirements both in technology as well as methodology pertaining to the Internet. What is ISP? ‘An Internet Standard in computer network engineering refers to the normative specification ofa technology that is appropriate for the Internet. Internet Standards allow interoperation of hardware and software from different sources which allows the internet to function. 9. Define IP address. ‘An IP address is a unique address that identifies a device on the internet or a local network. IP stands for “Internet Protocol,” which is the set of rules governing the format of data sent via the internet or local network. REVIEW QUESTIONS PART B (5 MARKS) 1. Explain the Intemet client server applications. 2. Explain the software agent applications. \% Explain about Internet standards. 4, What are the internet standard for organizations. 5. Explain about ISP. PART C (10 MARKS) ke” Discuss about the software agents and its classifications. |) 2. Explain the structure of IP address. Discuss about Internet standard specifications.PART A (2 MARKS) 1. What is E Marketing? E-marketing is a process of planning and executing the Conception distribution, promotion, and pricing of products and services. in : computerized, networked environment, such as the Internet and the World Wide Web, to facilitate excHanges and satisfy customer demands, 2. What is e marketing and types? E-marketing is an advertising discipline that includes all marketing activities conducted by a business online using an electronic device or the internet. Other names for this type of marketing include internet marketing, online marketing, digital marketing or web marketing. 3. What is traditional marketing concept? Traditional concept marketing is a marketing strategy a company uses to determine if it can produce a viable product consumers want or need, whether the company can produce enough product to fill the need, and the marketing method by which the need can be filled. 4. What is an example of traditional marketing? Traditional marketing channels include: Outdoor (Billboards, bus/ taxi wraps, posters etc) Broadcasting (TV, Radio etc) Print (Magazines, newspapers etc) 5. What do you mean by building a Web presence? By definition, web presence is the location on the World Wide Web where a person, business or other entity is represented. There can be, and often are, multiple online venues in which a person or business can be found, thus increasing their web presence. 6. Why Web presence is so important? An online presence is important for outbound marketing because it reinforces your brand and what you offer to your target market. ... [t’s also vital for inbound marketing because quality online content will help attract customers even if they haven’t heard of your brand.E-Marketing 435 1. Listout some online marketing tools ‘There are @ number of tools that can be used to build and maintain a robust online marketing program: j. Email marketing. ji. Social media marketing. iii, Search engine optimization (SEO). iv. Display advertising. 8. What do you mean by e advertising? Electronic advertising is advertising that uses the Internet and other forms of digital media to help a business promote and sell goods and services. 9. What is e-branding? Online branding gives you brand loyalty which is one of the most important consumer aspects of any business. When people can see your brand and | know what you can do, they will remain loyal to your brand and pick you | over others in the market. REVIEW QUESTIONS PART B (5 MARKS) 1. Explain the Importance of E marketing. 2. What are the Advantages and Disadvantages of E-Marketing? 3. Explain the advantages and Disadvantages of ‘Traditional marketing. A” Lists of Web Presence Goals and strategies”) 2 -*? 5. Explain the benefits of online marketing, 6. List out the Advantages of the E Advertising. PART C (10 MARKS) 1. Explain the concept of Traditional marketing. 2. What are the strategies followed in Traditional marketing? |-3. Explain the importance of web presence: ( apa) 2 4. Explain the Disadvantages of Internet Advertising.4.36 E-Commerce Technolog SS 5. Discuss the Internet Advertising. 6. What is E branding? Discuss the features of E branding? 7. Explain the Importance of E branding.curity: Information System Security ( QuesTIONS AND ANSWERS PART A (2 MARKs) 1. What is information systems Security? Te protection of information systems Against unauthori ficati i i . riz modification of information, whether in Storage, proce; rized access to oy against the denial of service to authorized users, Ssing or transit, and includi 5 necessary 0 detect, document, and counter such threat ing those measures Ss. 2, The Importance of Information Security the services of a trustworthy information security provider will miti digital information risks and keep systems running without disrup it ee tion. Not all organizations require the same kind or degree of data protection. 3, What are the three main objectives of information security? ‘The three main components: confidentiality, integrity and availability. Each component represents a fundamental objective of information security. 4, What is risk management information security? Information security risk management, or ISRM, is the process of managing risks associated with the use of information technology. It involves identifying, assessing, and treating risks to the confidentiality, integrity, and availability of an organization’s assets. 5, What are the components of risk management in information security? & Threat actor: Human or non-human entity that exploits vulnerability; Vulnerability: That which the threat actor exploits; + Outcomes: The result of exploiting a vulnerability; and. ~ Impact: Consequences from the unwanted outcomes. 6 What is legal ethical and professional issues in information security? Laws are rules that mandate or prohibit certain behavior in society; they are drawn from ethics, which define socially acceptable behaviors.E-Commerce Technolog s 5.62 es in information security? a. 7. What are the eth Security problems with which an organization may have to deal inctug responsible decision-making, confidentiality, privacy, piracy, fiayg . misuse, liability, copyright, trade secrets, and sabotage. 8. What do you mean by piracy in e commerce? Piracy refers to the unauthorized duplication of copyrighted content that j is then sold at substantially lower prices in the ‘grey’ market. /%. What is Cyberstalking? Cyberstalking is crime in which someone harasses or stalks a victim using electronic or digital means, such as social media, email, instant messaging (IM), or messages posted to a discussion group or forum. 10. What is phishing? Phishing (brand spoofing or carding) is the practice of sending misleading emails or creating fraudulent web applications or servers and demanding personal and financial information from unsuspecting people while seeming to be from a respectable organization or a legitimate website. 11. List any four types of Phishing? i. Spear Phishing. ii. Whaling. iii, Vishing. iv. Email Phishing, 12. what is skimming in e commerce? Skimming is a method used by identity thieves to capture payment and personal information from a credit card holder. 13. What is digital skimming or e skimming ? Digital skimming is a major cybersecurity threat to websites. Often called e-skimming or online card skimming, a digital skimming attack steals credit card information or payment card data from visitors to your online store.E-Security: Information System Security 14. Define Copyright Copyright is a legal means of Protecting an author’s wor kK Itis.a cl : Ype of ides exclusive Publication, aj me usage rights for the author, 15. What do you mean by online gambling? Online gambling can be defined as being involved in betting on casinos or sports over the internet, it is also known as Internet Gambling or e-gambling. Usually, credit cards are used to place the bet, and win or losses are enjoyed thereby. REVIEW QUESTIONS PART B (5 MARKS) 1. Explain the need for Information security? ae 3. Explain the Risk management issues in e business? ‘What is the concept of piracy? Explain 4. Explain about cyberstalking? How to avoid cyberstalking? 5. What is Phising? Explain its types. 6" How to Identify E-commerce Fraud Online, 6, 4\ Explain about skimming in e commerce. How e-skimming works? PART C (10 MARKS) What are the Issues of Copyright in E-commerce. Explain about patent and copyright law. eee What is online gambling? explain Types Of Online an What is ¢ commerce fraud ? Explain the Types of E-c Fraug, \ar\ 6, 1 mete Plain the Common E-commerce Security Issues? oan space - "Are the various threats to children in cyber sp: commerce? . oa “Scribe the Concept of legal and ethical issues inoo a QUESTIONS AND ANSWERS ee PART A (2 Marxs) Ay What is an E-Payment System? f° . : po aaapsicaeneS ieee making transactions OF paying for goods and services through an electronic medium, Without the use of Hae or cash. 2, What is e-payment and its advantages? Electronic payment allows your cus; goods and services through cards, m a number of advantages, including and reduced transaction costs, ‘tomers to make cashless Payments for ‘obile phones or the internet. It presents Cost and time Savings, increased sales 3. What is eCash in commerce? In providing a simple definition of eCash, also known ag electronic cash, itisa digital money product that provides a Way to pay for products and Services without tesorting to paper or coin currency, 4. What is digital token ? The digital token based payment system is a new form of electronic Ryment system which is based on electronic tokens rather than e-cheque “'e-cash. The electronic tokens are generated by the bank or some financial "stitutions, 5. What ig mean by electronic cheque? Secheck, or electronic check, is the electronic version of a check that YOU can Use to make a payment online. To use an e-check, you need a “ing account and the bank routing number, the bank account number, name that is on your account. jg Mts smart cara? ape i 'S a card that stores information ona shinny the magnetic stripe found on ATM and credit c: . Sy eatates Greate a virtual fingerprint that is ae a are used to identify users and protect inform:6.42 messages or documents, |p emails, th the digital signature. > Ne email ¢ 8. What is online Stock trading? Online share trading involves buy: platform. Using the online share market tradin, sel] share stocks, mutual funds, bonds, and — ie ea the need of intermediate broker or agent, sates ing and selling of si ‘locks through Online May buy g CASIly, Without nab REVIEW QUESTIONS PART B (5 MARKS) ‘What is E-Payment System? Explain its types. | What are the properties of e cash? ; 1 What is online banking? Explain the Features of Online Banking | ‘| A AC Explain the classification of new digital payment system | Listout the advantages of electronic cheques. | What are the risks involved in electronic payment system Explain the properties of electronic cash. | What are applications of digital signatures? | List out the online financial services in india. | | . What is online trading? How Does Online Trading Wor’? . Differentiate between Offline vs Online Trading . What are the benefits of online trading? | . - mewn avee Pt nFs PART C (10 MARKS) | Explain about digital token based payment system. Explai banking? | xplain the advantages and Disadvantages of Internet . «payor Discuss about digital payments and its Types of Electronic Po Systems. Di ee about smart card system and its types. ise : . | ‘uss about online financial services in India.Information Systems for Mobile Commerce QUESTIONS AND ANSWERS PART A (2 MARKS) 1. What does mobile commerce mean? ‘commerce, involves using wireless handheld devices like cellphones and tablets to conduct commercial transactions online, including the Purchase and sale of products, online banking, and Paying bills. 2. What is wireless communication explain? Wireless Communication is a method o: one point to other, without usin physical medium. f transmitting information from \g any connection like wires, cables or any 3. What Does Cellular system? Cellular refers to a network technology that facilitates mobile device communication over areas comprised of cells and transceivers, which are also known as base stations or cell Sites. In a cellular network, the most widely used mobile transceivers are mobile phones, or cell phones. 4. What is cell spliting? Cell splitting is a means of increasing the capacity of a cellular system by subdividing or splitting cells into two or more smaller cells. 5. What is Spectrum? Spectrum refers to the invisible radio frequencies that wireless signals ‘ravel over. Those signals are what enable us to make calls from mobile devices, tag our friends on Instagram, call an Uber, pull up directions to a destination, and do everything on our mobile devices. 5. What is GSM 2 The most widely used cellular-wireless telecommunications standard, SSM Global System for Mobile communication) uses a variation of time division multiple . 7. What is the concept of piggybacking? Pigeybacking, in a wireless communications context, is the unauthorized “28s of a wireless LAN. The usual purpose of piggybacking is simply to| 7.38 . E-Commerce 1, ain echnologi : free network accesg rather than any malicious intent but i a ‘Own data transfer for legitimate users of the network ae 8. What is Wireless Sniffing? Wireless sniffing is the practice of eavesdropping on communications within a wireless network by using special software or hardware tools. REVIEW QUESTIONS PART B (5 MARKS) What is mobile commerce, Explain the types of mobile commerce. Explain the advantages and disadvantages of M commerce. What are the applications of wireless communications. Explain about cellular network. Explain about Global System for Mobile (GSM) Communications. Explain about wireless spectrum. aA uP WN i i 2 What can you do to minimize the risks to your wireless network? PART C (10 MARKS) ies for Mobile Commerce. i bout the Technologies ae os ee if Different Types of Wireless Communication? Explai 2. What are the in detail. — 3. Describe the Different Generation: What are the Security Issues Pertainins Explain. Wireless Communication. g to Cellular Technology?Portals for E-Business 8.19 QUESTIONS AND ANSWERS PART A (2 MARKS) 1. What is the meaning of e portal? Portals are online platforms that allow businesses to conduct interactions and transactions with customers and suppliers instantly, facilitating a more intuitive and connected operation, 2. What is ecommerce portals? Ecommerce portals are online platforms where buyer-seller trading transactions are conducted. Manufacturers and distributors launch ecommerce portals to transit their buyers to an online channel. 3. What is HRM explain? Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization’s employees.HRM is employee management with an emphasis on those employees as assets of the business. In this context, employees are sometimes referred to as human capital. 4. What HRIS means? A human resources information system (HRIS) is a software solution that maintains, manages, and processes detailed employee information and human resources-related policies and procedures. REVIEW QUESTIONS PART B (5 MARKS) What are the benefits of e portals? \ What are the Pros and Cons of Using a Web Portal & . ly 2 Explain the categories of e commerce portals. z Explain about social commerce portals. _ t, yp, ene Write short notes on Human resource management (HRM) 4.9 Ceewa YN E-Commerce Technologies PART C (10 MARKS) Explain the the importance of human resource management. 3°94 Listout the Objectives of human resource management. 2 vt Discuss about Skills and responsibilities of an HR manager. 3 (2 Discuss about HRIS Modules and its Working Components. Act 3 Explain about HRIS Models. “Z , \G