Osama Afzal

CELL: +92 346 3507076

Email: [email protected]
Home City: Karachi
Nationality: Pakistani

Professional Profile:
Experienced Agile professional with a distinguished track record spanning over 7 years,
characterized by exceptional work history and a leadership style that fosters motivation and
teamwork. A forward-thinking strategist known for diplomatic and effective communication,
dedicated to optimizing engagement and satisfaction levels.
My extensive journey in diverse domains of Warehousing, Logistics, Distribution Management,
Inventory Management, Channel Management, Customer Services has honed my multifaceted skill
set. Additionally, I possess a comprehensive understanding of 3PL Services in the realm of
Warehousing.
I bring to the table a deep proficiency in SAP/EWM, where my status as a power user has been
instrumental in the successful implementation of this critical tool in my previous organization.

Core Skills:
• SAP/EWM/WMS • Health & Safety • Problem Solving
• Distribution Management. • E-Commerce • Logistics Management
• Warehouse Management • Inventory Controlling • Customer Services
• Inventory Management • Budget & Cost Management • Warehouse Operations

Work Experience Summary:

Unilever Pakistan, Karachi, Pakistan

“Project Lead – Warehousing & Logistics” (Feb 2023 till date)

My duties include:
• Orchestrated the transformation of an aging factory site into a modern, high-capacity
warehouse. Achieved efficient storage utilization, streamlined operations, and cost
reduction.
• Managed seven warehouses across Pakistan as part of the Pakistan South Distribution
Centers (DCs), optimizing inventory and operations.
• Efficiently managed inventory and operations across all South warehouses, ensuring
seamless execution of sales plans, ensuring global standards of Quality, Health & Safety
being maintained by all warehouses.
• Directed secondary and primary movements of fleets, optimizing transportation
operations.
• Consolidated Finished Goods (FG) Warehouses for North, South, and Central Hubs,
improving logistics efficiency with the target of minimizing cost.

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 • Successfully implemented Warehouse Management System (WMS) in factory
warehouses, enhancing inventory tracking, traceability, controls, and accuracy.
• Developed and executed a comprehensive project plan for warehouse revamp, including
task prioritization, responsibility assignments, and progress monitoring.
• Collaborated closely with cross-functional teams to ensure on-time and cost-effective
project completion.
• Implemented a WMS, resulting in heightened inventory accuracy, visibility, tracking, and
reduced picking errors.
• Ensured strict adherence to all relevant regulations and standards, encompassing safety,
environmental, and labor regulations.
• Coordinated complex operations in temperature-controlled warehouses for ice cream
products. Managed load schedules, delivery planning, and distribution for timely delivery
and product quality.
• Identified and addressed operational gaps in distribution centers, devising plans for
optimizing output and efficiency.

TRAX Logistics, Karachi, Pakistan

“Manager Warehouse” (July 2022 to Feb 2023)

My duties include:
• Successfully monitoring the complete E-Commerce warehouse operations with the team
of 50 plus subordinates, guiding, leading, and encouraging them to achieve their
designated KPIs effectively.
• Enhancing the warehousing process by implementing new processes and ideas in current
WMS.
• Effectively supervising supply chain functions such as Fleet management, Lead time,
Distribution, Order Management, and other end to end supply chain.
• Successfully implemented FIFO and created systematic process to provide on time In
Full, Just-In-Time inventory management to support customers in reducing their
inventory holding cost and increasing inventory turnover.
• Managing complete inbound and outbound of all customers throughout Pakistan.
• Suggested and working on development of a new WMS in accordance with latest
methods to reduce cut-off times and improve overall order fulfilment, Inventory
Management, Cross docking and Just-In-Time.
• Optimum utilization of available space by increasing the number of total racks & shelves.
• Responsible for predicting warehousing demand, forecast and feasibility for the new
warehousing project.
• Responsible to create new warehouse plan and rebuilt with state-of-the-art technology
and optimum utilization of space & resources.
• Successfully broke status quo, motivated and encourage subordinates to accept the change
and work together as a team.
• Successfully conducting regular wall to wall 100% Inventory record accuracy of
complete warehouse and other deliverables to ensure customer satisfaction.
• Prepared and implemented SOPs regarding handling of damaged items.
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 • Ensuring best customer services by resolving any inventory discrepancy and order
management issues.
• Cross functional activities with the finance, commercial & QA.
• Successfully managing all 3PL operations and ensuring all operations are within safety
guidelines.
• Working on expanding of current warehouse facility to utilize more available space for
better inventory management.
• Revamped standards of health and safety.
• Investigate stock variances, cost losses/gains, Stock shortage/damage and manage for
quick resolutions to enable smooth flow of operations.

GAT Logistics Pvt. Ltd. Karachi, Pakistan

“Assistant Manager Warehouse– Customer Services & Operations” (Feb 2020 to July 2022)

My duties include:
• Successfully working with internal stakeholders and Customers to ensure best
implementation of processes & systems incorporating industry best practices.
• Successfully implemented Pakistan 1st SAP/EWM module in a record time of just 4
months.
• Successfully managing a state-of-the-art warehouse comprising of 16,000 pallets spots
divided into 4 sections. (Temperature Controlled Facility).
• Inspired and led a team of 80+ staff to consistently meet and exceed KPIs by 100%.
• Managing complete inbound and outbound of all customers throughout Pakistan.
• Managing & maintaining the desired SKU levels of customers.
• As power user of SAP/EWM enabling user collaboration, business planning, enterprise
reporting, query and analysis, developing, configuring and adapting applications.
• Setup layout and ensure efficient space utilization.
• Maintain standards of health and safety, hygiene and security
• Successfully conduct 100% daily IRA on all inbound and outbound.
• Reconcile and process cycle counts for all stock items for every customer.
• Identify and coordinate the disposal and write-off of obsolete products.
• Responsible for Internal and external audits.
• Cross functional activities with the finance, commercial & QA teams
• Ensuring physical inventory should be matched with SAP/EWM
• Any short, excess damaged inventory are dealt with the given SOPs proactively.
• Investigate stock variances, cost losses/gains and obtain authorization to write off/on
• Reporting, Analyzing and briefing customers about their stocks, if any discrepancy found
resolving it within a same day with preventing measures
• To analyze, process and report customers about all quality complaints of stock received
from their vendors.
• Successfully conducted 100% inventory audit of all the customers at the end of year 2021
& 2022.

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 • Managed warehouse inventories, suggesting and implementing ideas to improve product
movement processes.
• Minimized accidents and near misses with rigorous health and safety training.
• Facilitated strategic decision-making, producing different operational reports and
statistics in SAP/EWM.
• Monitored junior workforce progress in line with KPIs, implementing further training and
incentives where necessary.
• Reconciled documentation discrepancies, ensuring correct reporting to senior leadership.
• Directed training of new team members and mentored each to promote productivity,
accuracy and friendly service.

GAT Logistics Pvt. Ltd. Karachi, Pakistan

“Supply Chain Coordinator” (May 2018 to Jan 2020)

• Successful performance evaluation of vendors and contractors.

• Successful procurement (International) of Cold Storage System, Panels, MHEs and
Racking System
• Successful negotiations with suppliers, saved 20% costs on warehousing equipment's and
structure material.
• Successful start-up and implementation of all SOP'S and Policies of a Warehouse
• Displayed exemplary negotiation skills when communicating with suppliers and vendors
regarding contracts, policies and deadlines.
• Capitalized on opportunities to make significant cost savings to areas of supplies, services
and capital requirements when optimizing resource management for group purchasing
organization (GPO) service line directors.
• Handled production, manufacturing, purchasing, procurement, warehouse management,
logistics management, import and exporting and other supply chain functions to facilitate
business operations.
• Optimized the supply chain infrastructure to reduce operating costs by 20%.
• Oversaw day-to-day clinical contracting and resource utilization management functions.
• Owned the S&OP process, including demand planning, supply planning, purchasing and
logistics.
• Identified, selected and maintained logistic suppliers and achieved optimum costs and
service qualities.
• Built supplier/vendors relationships to mitigate risk and establish effective purchasing
arrangements with indirect and logistics customers.
• Established the vision and master plan for the company's goal for building a Ware end-to-
end structure, across planning, sourcing, production and delivery.

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Bankislami Pakistan Ltd, Karachi, Pakistan

“Area Office Coordinator” (Oct 2016 to Apr 2018)

Hamdard Laboratories WAQF Pakistan, Karachi Pakistan

“Assistant Manager Accounts” (Jan 2016 to Sep 2016

Academic Qualifications:
Particulars Institute Year Remarks
MBA/M. Phil (Supply
IQRA University 2019 CGPA 2.95
Chain Management)
Bachelor of Commerce University of Karachi 2015 Second Division
Government Premier
Intermediate of Commerce 2011 “B” Grade
College
Matriculation (Science) The Fatima School. 2009 “A” Grade

Special Achievement/Projects:

Top Contributor Certificate for the successful implementation of Pakistan 1st SAP EWM Module at
GAT Logistics in 2021.

Elected as CAPTAIN the University's Cricket Team in 2018.

Elected as GENERAL SECRETARY for University’s Sports Society in 2018.

EXECUTIVE MEMBER of University’s Dramatics Society.

Awarded BEST EVENT MANAGEMENT for event "Aatish-e-Ishq"

Successfully Completed Culture Training Certification in 2021.

Successfully Completed Incident Investigation (Monitoring & Reporting) Certification in 2021.

Successfully Completed Risk Assessment (RPN & Monitoring) Certification in 2021.

Successfully organized an event called “CLEAN KARACHI” near 5 Star Choragi North
Nazimabad with collaboration of FIX IT and Karachi Racers in 2015.

Successfully Re-Launched a drink under a name of “REFRESH” in a group project at the

university.

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Invited as a “GUEST SPEAKER” in IQRA UNIVERSITY as a reward for Excellent Academic
Presentation on the topic “How to Overcome your Fears” in 2017.

Interests:
In My free time I like to play cricket, play guitar and I can sing as well. Watching football is my
best time of the day.

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