Terms and Conditions governing ICICI Bank Parakram Select Credit Card Features and

Offers

These terms and conditions (the ‘Terms’) apply to and regulate the provisions of ‘ICICI
Bank Parakram Select Credit Card’ (the ‘Credit Card’) issued by ICICI Bank Limited
(‘ICICI Bank’).
These Terms are in addition to and not in derogation to the Terms and Conditions
governing the Credit Card facilities of ICICI Bank (the ‘Primary Terms and Conditions’),
as available at www.icicibank.com. To the extent of any inconsistency between these
Terms and the Primary Terms and Conditions, these Terms shall prevail to the extent of
such inconsistency. All capitalised terms used but not defined herein shall have the
respective meanings prescribed to them in the Primary Terms and Conditions.

I. DEFINITIONS

In the Terms, unless there is anything objectionable to the subject or context thereof,
the following words/expressions shall have the meaning as stated herein under:
a) ‘Affiliate’ means and includes:
a. Any company which is the holding or subsidiary company of ICICI Bank
or a Person under the control of or under common control with ICICI Bank
or
b. Any Person, in control of 26% or more of the voting securities of which,
ICICI Bank has a direct or beneficial interest or control.
b) ‘Anniversary Year’ means the period of twelve months from the date of issue of
a Credit Card and each twelve-month period thereafter.
c) ‘Annual Fee’ means the fee that is automatically charged to the Credit Card
Account to keep the Credit Card Account open.
d) ‘PIN’ means the Personal Identification Number allocated to the Card member by
ICICI Bank or chosen by the Card member/ ICICI Bank from time to time, in
relation to the Card. (NA on the Visa mChek Card)
e) ‘Applicant(s)’ shall mean a person(s) who has / have applied for a Card with
ICICI Bank.
f) ‘Authorised Dealer’ means an authorised dealer as defined in the Foreign
Exchange Management Act, 1999, as amended from time to time.
g) ‘Business Day’ means a day on which the relevant office of ICICI Bank specified
in the Application Form, through which the Card is provided or such other office
as may be notified by ICICI Bank to the Card Member, is open for normal
business transactions.
h) ‘Card Account’ means the Account opened in the name of the Card Member and
maintained by ICICI Bank for the purpose of using the Credit Card as per the
terms and conditions contained herein.
i) ‘Cardholder(s)’ shall mean a person who holds a valid and subsisting Credit
Card.
j) ‘Cash Limit’ means the maximum amount of cash or equivalent cash as defined
or prescribed by ICICI Bank that the Card Member can use on his Card Account.
Cash-Limit forms a subset of the Card Member's Credit-Limit / Purchase Limit.
(NA on the Visa mChek card)
k) ‘Charges’ or ‘charges’ means such charges as are set out anywhere in these
Terms and Conditions, website and primary terms and conditions. All details of
 Charges mentioned herein shall be as provided in the Tariff Annexure unless
specifically communicated to the Card Member, as amended from time to time.
l) ‘Company’ means a company as defined in the Companies Act, 1956, as
amended from time to time.
m) For the purpose of the definition of Affiliate, ‘Control’ when used with respect to
any person, means the power to direct the management and policies of such
person, directly or indirectly, whether through the ownership of the vote carrying
securities, by contract or otherwise, however and ‘Person’ means any individual,
company, firm, corporation, partnership, trust or any other entity or organisation
or other natural or legal person.
n) ‘Credit Card’ shall mean the ICICI Bank Parakram Select Credit Card.
o) ‘Credit-Limit / Purchase Limit’ means the limit up to which the Card Member is
authorised to spend on his Credit Card.
p) ‘Defence Personnel’ in the context of this Credit Card offering would refer to
individuals who are part of the Defence services as identified by the Bank’s
product grid and this is subject to updation and changes in the grid.
q) ‘ICICI Limit’ shall mean ICICI Bank Limited, the proprietors of the Credit Card, its
successors and permitted assigns.
r) ‘ICICI Bank Customer Care Centre’ refers to the ICICI Bank Phone Banking
Service provided by ICICI Bank to Card Members.
s) ‘ICICI Bank Rewards Scheme’ shall mean the reward scheme of ICICI Bank.
t) ‘ICICI Bank Reward Points’ shall be the reward points awarded under the ICICI
Bank Rewards Scheme.
u) ‘Infinity’ refers to the trade name of ICICI Bank's Internet Banking Service /
website owned, established and maintained by ICICI Bank at the URL
www.icicibank.com. (NA on the Visa mChek card.)
v) ‘Insurance Company’ means ICICI Lombard General Insurance Company Limited
or any other Insurance Company as may be decided by ICICI Bank, from time to
time.
w) ‘Joining Fee’ means the fee that is applicable and charged to the Cardholder(s)
at the time of issuance of the Credit Card.
x) ‘Member’ means a person who is a Cardholder.
y) ‘Merchant Establishment’ means establishment wherever located which honours
the Card and shall include, among others, stores, shops, restaurants, hotels,
airlines, cash advance points including ATMs and mail order advertisers
(whether retailers, distributors or manufacturers).
z) ‘Merchant’ means any person who owns, manages or operates the merchant
establishment, its successors and permitted assigns.
aa) ‘Milestone’ is the pre-set condition that may be in terms of spends on the Credit
Card, on the achievement of which some pre-defined benefit may be provided to
the Cardholder(s).
bb) ‘Minimum Amount Due’ or ‘MAD’ means the amount stated as such in the
Statement.
cc) ‘Payment Due Date’ means the date every month on which the payment in
respect of the charges incurred by usage of the Card by the Card Member falls
due as communicated through the Statement.
dd) ‘Primary Cardholder(s)’ is the person in whose name the Credit Card account
has been opened and to whom a Credit Card has been issued.
ee) ‘Statement’ means a monthly statement/s of an Account sent by ICICI Bank to
Cardholder(s) setting out the financial liabilities on that date of such
Cardholder(s) to ICICI Bank with respect to their Credit Card account.
ff) ‘Supplementary Cardholder’ or ‘Add-on Cardholder’ means the family member
of the Primary Cardholder who becomes a Cardholder.
gg) ‘Tariff Annexure’ means an annexure detailing the charges applicable for the
services offered on the Card. These charges are subject to changes at the sole
discretion of ICICI Bank. However, such changes in charges may be made only
with prospective effect by giving prior notice of 30 days to the Card Member.
hh) ‘Total Amount Due’ or ‘TAD’ means the amount stated as such in the Statement.
ii) ‘Transaction Instruction’ means any instruction given by a Cardholder directly or
indirectly to ICICI Bank and /or through ICICI Bank Customer Care Centre and /or
through Infinity, to effect the transaction. Transaction Instruction would include,
but not be limited to a charge slip, a cash advance slip or a mail order coupon.
jj) These ‘Terms and Conditions’ mean the terms and conditions set out herein and/
or as may be stipulated by ICICI Bank from time to time, as amended. In these
Terms and Conditions, unless the contrary intention appears: -
a. a reference to an ‘amendment’ includes a supplement, modification,
novation, replacement or re-enactment and ‘amended’ is to be construed
accordingly; an ‘authorisation’ or ‘approval’ includes an authorisation,
consent, clearance, approval, permission, resolution, license, exemption,
filing and registration; ‘law’ includes any constitution, statute, law, rule,
regulation, ordinance, judgement, order, decree, authorisation or any
published, directive, guideline, requirement or governmental restriction
having the force of law or any determination by or interpretation of any
of the foregoing by, any judicial authority, whether in effect as of the date
of signing/submission of the Application Form or thereafter and each as
amended from time to time.
b. The singular includes the plural (and vice versa);
c. The headings in these Terms and Conditions are inserted for convenience
of reference only and are to be ignored in construing and interpreting the
Terms and Conditions;
d. The reference to the words ‘include’ or ‘including’ shall be construed
without limitation;
e. The reference to a gender shall include references to the female, male
and neuter genders;
f. All approvals, permissions, consents or acceptance required from ICICI
Bank for any matter shall require the prior, written approval, permission,
consent or acceptance of ICICI Bank;
g. References to VISA/MASTERCARD regulations pertain to the guidelines
issued by VISA/MASTERCARD to all the member banks of its network.
h. In the event of any disagreement or dispute between ICICI Bank and the
Card Member regarding the materiality of any matter including of any
event, occurrence, circumstance, change, fact, information, document,
authorisation, proceeding, act, omission, claims, breach, default or
otherwise, the opinion of ICICI Bank as to the materiality of any of the
foregoing shall be final and binding on the Card Member.
 i.The usage of the words ‘ICICI Bank Credit Card Agreement’ on the Card
or elsewhere, means these Terms and Conditions.
kk) ‘Valid Charge’ means a charge incurred by the Card Member for purchase of
goods or services on the Card and any other charge as may be included by ICICI
Bank from time to time for the purpose of inclusion in ICICI Bank Rewards
Scheme.

II. INTERPRETATION
1. Any term referenced but not defined herein would be interpreted in accordance
with the agreement pertaining to Card(s) entered into between Primary
Cardholder(s) and ICICI Bank (the ‘Credit Card Agreement’).
2. These terms and conditions governing the Card supplement, do not in any way
amend or contradict the terms and conditions of the Credit Card Agreement.

III. CARD SERVICES

a) The Card is the property of ICICI Bank. ICICI Bank reserves the right to -
1) Ascertain the credit worthiness of the Applicant by obtaining a credit
bureau report and such other reports as it may deem necessary.
2) Decline to issue a Card to any Applicant at its sole discretion.
b) The Card is not transferable and its usage is subject to the terms mentioned
herein and any additional conditions stipulated by ICICI Bank from time to time.
c) The Card Member shall sign on the reverse of the Card immediately on receipt of
the same.
d) The ICICI Bank Customer Care Centre and/or Infinity is available to all Card
Members.
e) The Card Members availing of any services /facilities including but not limited to,
enhancement of credit limit, enquiry on transactions, Total Amount Due,
Statement details, Payment Due Date, etc. through ICICI Bank Customer Care
Centre and/or Infinity, shall at all times continue to be bound by the terms and
conditions stipulated by ICICI Bank with respect to the services / facilities and
the mode of availing such facilities / services, as amended from time to time.

IV. BENEFITS AND FEATURES

Subject to the Terms specified herein, the Cardholder(s) can avail the following
benefits:

1. ICICI Bank Rewards earned on card spends

Spends category ICICI Bank Reward Points

(per ₹ 100 spent)
10 (capped at 1,000
Grocery & Department Stores Reward Points per month)
(w.e.f Apr 15, 2024)
 All Categories (Excluding those mentioned above
and below) 2

Insurance, Fuel, Utility and International spends 0

(w.e.f Apr 15, 2024)

Cash advance, ATM withdrawal, Expenditure in

the form of EMI, Balance transfer, PLCC, Fees and
other charges
0

a. The ICICI Bank Rewards Scheme shall come in force from the Effective Date and
shall be available to Card Member(s) holding select ICICI Bank Credit Cards only,
on and after the Effective Date.
b. Under the ICICI Bank Rewards Scheme, ICICI Bank shall issue ICICI Bank
Reward Points for Valid Charges incurred by the Card Member on select ICICI
Bank Credit Cards.
c. The ICICI Bank Reward Points earning system will follow an Anniversary Year of
reward earning.
d. The ICICI Bank Reward Points, as earned by the Card Member under the ICICI
Bank Rewards Scheme shall be indicated in the monthly Statement sent to the
Card Member.
e. The Card Member can redeem his/ her accumulated ICICI Bank Reward Points
against redemption offers made by ICICI Bank from time to time.
f. Upon redemption of the ICICI Bank Reward Points, the ICICI Bank Reward
Points so redeemed shall automatically stand reduced or debited from the
accumulated ICICI Bank Reward Points in the Card Account.
g. If any time before the Scheme Termination Date the use of the select Credit Card
is withdrawn, cancelled, is liable to be cancelled or the Card Account is termed
as a Delinquent Account, all the ICICI Bank Reward Points then standing to the
credit of the Card Member shall ipso facto stand immediately and automatically
cancelled.
h. Such cancelled ICICI Bank Reward Points shall not be credited to the Card
Account even if the Card Member reinstates his/ her membership with ICICI
Bank.
i. At the end of the Scheme Termination Date, the ICICI Bank Reward Points
standing to the credit of the Card Member which have not been redeemed within
the stipulated time shall lapse automatically.
j. The following terms and conditions shall apply to the ICICI Bank Rewards
Scheme, Handpicked Rewards Scheme as well as the ICICI Bank Rewards
(hereinafter collectively referred as ‘Schemes’ and individually as ‘respective
Scheme’): The Schemes shall not be applicable to those Card Members with
Delinquent Accounts as on the Effective Date of the respective Scheme or
subsequently for any Card Accounts that becomes delinquent during the tenure
of the Schemes.
o ICICI Bank may at its sole discretion issue additional reward points to the
Card Member(s). Computation of reward points as may be done by ICICI
 Bank under the Schemes shall be final, conclusive and binding on the
Card Member and shall not be liable for any dispute. Any tax or other
liabilities or charges payable to the government or any other authority or
body established by law (central, state or local), which may arise or
accrue to the Card Member by redemption of the reward points under the
respective Scheme, as mentioned, shall be to the sole account of the Card
Member. Tax deducted at source, if any, on the monetary value of the
goods/services shall be payable by the Card Member.
o Redemption of the reward points is voluntary and all related charges
shall be deemed to be voluntarily incurred by a Card Member in normal
course of Credit Card usage.
o The Card Member shall not hold ICICI Bank responsible for any actions,
claims, demands, liabilities, losses, damages, costs, charges or expenses,
which a Card Member incurs, in normal course of Credit Card usage.
o ICICI Bank reserves the right to nullify the reward points earned by the
Card Member under the respective Schemes in case of ICICI Bank
induced, closure of the Card Account or the termination /cancellation of
the Card or the termination/cancellation of the respective Scheme.
o ICICI Bank reserves the right, at any time and without prior notice to the
Card Member, to add, alter, modify, change or vary all or in part or
withdraw altogether the Schemes or any other reward point scheme that
ICICI Bank may introduce from time to time. Card Member(s) may note
that reward points earned shall vary across the different types of cards
and/or spends.
o Request for reward point redemption, as per the Terms and Conditions
herein, shall only be entertained from the Primary Card Member. Card
Member(s) shall earn Reward Point(s) for retail transaction(s). Card
Member(s) shall however not be entitled to earn reward points on retail
transactions that have been subsequently reversed.
o ICICI Bank may, at its sole discretion, issue bonus reward points for any
other retail transaction(s) at its sole discretion either for a specific period
or promotional scheme(s) or specific promos/schemes.
o Reward points shall be credited to the individual’s Card Account in the
case of eligible primary, supplementary or multiple cards. Retail
transaction(s), if any, made on Supplementary Card and/or any multiple
Card(s) shall earn reward points that will automatically be credited on
the Primary Card Member's Card Account.
o Card Member(s) shall not be eligible to earn reward points towards
transactions involving cash withdrawal advances and any other kind of
fees/charges that may be applicable on the Card such as but not limited
to any joining fee, annual fee, supplementary card fee, multiple card fee,
balance transfer fee, EMI transactions, cash advance fee, charges for
dishonoured cheques, financial charges, delinquency charges, late
payment charges, service charges and any other fee/charge that may be
levied by ICICI Bank from time to time.
o Option of redemption once invoked by the Primary Card Member cannot
be subsequently cancelled/withdrawn/changed at the instance of any
Card Member.
o Reward points once exchanged under any specific scheme/promotional
offer that may be either offered by ICICI Bank or by ICICI Bank's tie-up
with a merchant partner/participating partner or for any other partner's
loyalty programme cannot be subsequently transferred back to the Card
Account or cancelled at the instance of the Card Member ICICI Bank
assumes no responsibility for reward points converted/transferred to any
merchant partner/participating partners' programme or otherwise
wherever such conversion/transfer of Reward Points is applicable.
o Selection, addition or deletion of the products offered in the redemption
catalogue shall be at the sole discretion of ICICI Bank and subject to
change without notice.
o All visuals of the goods/services in the redemption catalogue or related
web pages are indicative only. ICICI Bank shall not be held responsible
where any manufacturer/ supplier of products offered to Card Members
withdraws, cancels, alters or amends the products.
o All products/vouchers/services available for redemption are subject to
availability of the same and manufacturer's warranties/restrictions at the
time of redemption.
o ICICI Bank does not guarantee and make any representation about the
quality, usefulness and worthiness of the products/vouchers/services and
shall not be responsible if the same are in any way found to be defective.
ICICI Bank shall make an endeavour that goods are delivered within 10
working days. Notwithstanding the same, ICICI Bank shall not be held
liable for any delay or loss that may be caused in the delivery of the
goods. The Reward Points earned by the Card Member have no cash or
monetary value and cannot be exchanged for cash.
o The Schemes are not available wherever prohibited and/or on such
merchandise/products/services for which such Schemes cannot be
offered, for any reason whatsoever.
o Goods/services mentioned in the redemption catalogue are non-
transferable and non-encashable.
o ICICI Bank reserves the right to modify/change all or any of the Terms
and Conditions applicable to the Schemes without assigning any reasons
or without any prior intimation whatsoever to the Card Member. ICICI
Bank also reserves the right to discontinue the Schemes without
assigning any reasons or without any prior intimation whatsoever.
Nothing contained herein shall amount to a commitment or
representation by ICICI Bank to continue the Schemes.
o A communication/ notice pertaining to products/ services/ rewards that
are offered to Card Member under the Schemes shall only be entertained,
within 10 days of delivery of such products/ services/ rewards to the Card
Member. Any claim made after 10 days thereafter shall not be
entertained by ICICI Bank. The existence of a dispute, if any, regarding
the product/services/rewards shall not constitute a claim against ICICI
Bank.
o The delivery status of products / services / rewards can only be tracked
up to 30 days post-delivery. Any subsequent communication for delivery
status will not be entertained.
 o The Terms and Conditions shall be in addition to and not in
substitution/derogation of the Primary Terms and Conditions.
o Notwithstanding anything contained herein, disputes, if any, arising out
of or in connection, with or as a result of the Schemes, shall be subject to
the exclusive jurisdiction of competent courts at Mumbai.
k. A redemption handling fee of Rs 99 (subject to revision) plus GST will be
charged towards handling and delivery on redemption request for reward points
earned on ICICI Bank Credit Cards.

2. Airport Lounge Access (w.e.f from Apr 15, 2024)

a. Cardholders will have 2 Domestic Airport lounge accesses per quarter.
b. Cardholders will have 1 International Airport lounge accesses per year.
c. Access is subject to availability of the lounge and first come first serve basis
at the lounge.
d. Lounge access is provided by third party vendors and the availability of
lounges under the Scheme are subject to the third party offering on which
the Bank has limited to no control.

3. Insurance Benefit
a. Cardholders are entitled to Personal Accident insurance of Rs 2 lakh and Air
Accident cover of Rs 20 lakh
b. The insurance benefit is not applicable during service and any coverable
events that occur during service; the benefit is applicable only in a personal
capacity and for non-service related events
c. The Card Member may be offered various insurance benefits from time to time
by ICICI Bank through a tie-up with the Insurance Company
d. In all cases of claim, the Insurance Company will be solely liable for settlement
of the claim and the Card Member will not hold ICICI Bank responsible in any
manner whether for compensation, recovery of compensation, processing of
claims or for any other reason whatsoever
e. Subject to the terms of the para below, the Insurance Company will be
absolved of all its liabilities by releasing approved dues to the nominee of the
Card Member whose name and signature, duly witnessed, appears on the
insurance nomination form forwarded by the Card Member to the Insurance
Company directly or through ICICI Bank
f. Any change in the nomination will be intimated to ICICI Bank by the Card
Member in writing
g. The Card Member further acknowledges that the insurance benefits so
provided will be available to the Card Member only so long as the Card
Member is and remains a Card Member of ICICI Bank with his Card Account
being good and regular and no event of default has occurred
h. The Card Member further agrees that the insurance claim proceeds may be
placed in escrow by the Insurance Company at the direction of ICICI Bank until
satisfactory discharge of all outstanding liabilities on the Card by the Card
Member
 i. In the event of the Card Facility being terminated, for whatever reason, all
such insurance benefits shall automatically and ipso facto cease to be
available from such date of cessation of membership
j. ICICI Bank may at any time (at its sole discretion without giving any prior
notice thereof) modify, suspend, withdraw or cancel these insurance benefits
and there will be no binding obligation on ICICI Bank to continue these
benefits.

4. Other Features

a. Cardholders are entitled to a complimentary round of golf on spending Rs

50,000 on the Card
o Max 4 rounds in a month
o Rs 50,000 spends required for each round of golf
o Golf benefit access is provided by third party vendors and the availability
of feature under the scheme is subject to third party offering on which the
Bank has limited to no control
b. Cardholders are entitled to up to 3 free add on Cards
c. Cardholders are entitled to 1 % fuel surcharge waiver

o Applicable on transactions between Rs 400 and Rs 4,000

o Maximum monthly waiver capped at Rs 250
o Applicable on all petrol pumps.

V. NOTIFICATION OF CHANGES

1. ICICI Bank shall have the absolute discretion to amend or supplement the
Terms, the features and benefits offered on the Credit Card including,
without limitation, changes which affect interest rates or methods of
calculation, at any time.
2. ICICI Bank shall notify / communicate the amended Terms by hosting the
same on ICICI Bank's website or in any other manner as decided by ICICI
Bank. The Cardholder(s) shall be responsible for regularly viewing these
Terms, including amendments thereto as may be posted on ICICI Bank's
website and shall be deemed to have accepted the amended Terms by
continuing to use the Credit Card.
3. ICICI Bank reserves the right to cancel, suspend, change or substitute the
benefits, offers or eligibility parameters for such benefits or offers,
computation methods for calculating the benefits or the terms and
conditions applicable thereto at any time, with notice to the Cardholder(s),
without assigning any reason(s) to the Cardholder(s).
4. If during the period of any promotional scheme offered by ICICI Bank or
thereafter, the use of the Card is withdrawn, cancelled, is liable to be
cancelled or the Card Account is termed as a delinquent account, then any
offer/benefit including but not limited to gift/discounts/cashback offered
during the promotion period shall ipso facto stand immediately and
automatically cancelled for the Card Member.

VI. TERMS AND CONDITIONS GOVERNING THE CREDIT CARDS

 1. The Credit Card and the Cardholder's obligations under these Terms shall
not be assigned. ICICI Bank may transfer its rights under these Terms.
2. Use of the Credit Card is subject to all applicable rules and customs of any
clearing house or other association involved in transactions.
3. ICICI Bank does not waive its rights by delaying or failing to exercise them at
any time.
4. If any provision of the Terms is determined to be invalid or unenforceable
under any rule, law or regulation of any governmental agency, local, state or
federal, the validity or enforceability of the other provisions of the Terms
shall not be affected.
5. Images used in all the communications pertaining to the
offers/benefits/promotions are for representation purpose only.
6. If the Cardholder(s) ceases to be Cardholder(s) at any time during the
subsistence of the offers/benefits, all the benefits under the offer shall lapse
and shall not be available to the Cardholder(s).
7. All disputes are subject to the exclusive jurisdiction of the competent
courts/tribunals of Mumbai.
8. All communication / notices with regard to the offers/benefits should be
addressed to ‘ICICI Bank Ltd., ICICI Bank Phone Banking Group, P. O. Box
No. 20, Banjara Hills, P. O. Hyderabad - 500034’.
9. In all matters relating to the offers/benefits, the decision of ICICI Bank shall
be final and binding in all respects.
10. ICICI Bank reserves the right to modify/ change all or any of the terms
applicable to the Credit Card without assigning any reasons or without any
prior intimation whatsoever. ICICI Bank also reserves the right to discontinue
the Credit Card without assigning any reasons or without any prior
intimation whatsoever.
11. All taxes, duties, levies or other statutory dues and charges payable in
connection with the benefits accruing under the offers shall be borne solely
by the Cardholder(s) and ICICI Bank will not be liable in any manner
whatsoever for any such taxes, duties, levies or other statutory dues.
12. The Cardholder(s) shall be bound by the terms and conditions stipulated by
the third parties where services/offers are provided by such third parties.
13. No substitutions or exchange of offer, other than what is detailed in the
communication sent to the Cardholder(s) shall be allowed. However, ICICI
Bank reserves the right to substitute and/or change the offer or any of them,
without any intimation or notice, written or otherwise to the Cardholder(s).
14. ICICI Bank shall not be liable in any manner whatsoever for any loss/
damage/ claim that may arise out of use or otherwise of any goods/ services
/ offer availed by the Cardholder(s) under the alliance offered by the third
parties.
15. ICICI Bank reserves the right to disqualify the third party alliance partners or
Cardholder(s) from the benefits of the alliance if any fraudulent activity is
identified as being carried out for the purpose of availing the benefits under
the alliance.
16. ICICI Bank shall not be held liable for any delay or loss that may be caused
in delivery of the goods and services offered by third parties.
17. The offers/benefits are not available wherever prohibited and / or on
products / services for which such alliances cannot be offered for any reason
whatsoever.
18. ICICI Bank would be deemed to have acted in good faith in response to any
oral or electronic instruction or inquiry by the Cardholder(s) in respect of any
matter in relation to this product and the provision of any offer or benefit
hereunder.
19. The Cardholder(s) shall not be entitled to claim or allege any loss, damage,
liability, expense attributable, directly or indirectly, to any such good faith
action of ICICI Bank and the Cardholder(s) shall indemnify and hold ICICI
Bank harmless in respect thereof.
20. On the termination of this Credit Card programme, ICICI Bank may decide to
either continue the Credit Cards with an alternate programme or replace
such Credit Cards with any other Credit Card(s) as issued by ICICI Bank from
time to time.
21. ICICI Bank may at its sole discretion decide to outsource, to the extent
permitted by the applicable laws, obligations in relation to the Credit Card
programme, creation, to third-party entities.
22. Notwithstanding anything contained in this document, ICICI Bank shall not
be held liable for any default or delay in performance of any obligation
pertaining to the features and benefits of the Credit Card, due to
unavoidable situations, beyond the reasonable control of ICICI Bank and not
attributable to ICICI Bank including but not limited to fire, flood, casualty,
epidemic or outbreak of any disease, lockout, strike, labour disputes,
industrial action of any kind, unavoidable accident, national calamity, riot,
pandemic, Act of God, any enactment by a law-making authority or the act
of any other legally constituted authority, changes in the applicable law or
default of third party or any cause or event arising out of or attributable to
war, other than shortage or lack of money.