Bulletin No.

FB16-22
Date April 2017

BULLETIN
Field Product Type Ironers
Purpose New Service Procedure
Interchangeable Yes
Subject Error 7, Code 24 on Ironers

Use this troubleshooting procedure to resolve the issue causing Error 7, Code 24 on the ironers
listed below. This error is caused by electromagnetic noise disrupting communication between the
control board and the inverter. Follow the procedure described in this bulletin to resolve the issue.

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the machine before servicing.
• Never start the machine with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires
must be reconnected to ensure that the machine is properly grounded.
W261

This bulletin is valid for ironers with roll 32 cm (13 in.) diameter (13 in.) and 50 cm (20 in.)
equipped with the control shown in Figure 1 and manufactured through the serial numbers listed in
Table 1.
NOTE: This bulletin does not apply to ironers with roll 50 cm (20 in.) diameter (20 in.)
equipped with rear return and/or folder or on ironers with roll diameter 80 cm (32 in.).

FWF36B

Figure 1

PO Box 990 Ripon, WI 54971-0990 (920) 748-3121 Page 1 of 7 FB16-22

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Error 7, Code 24 on Ironers

Model Serial Number Through

32 cm (13 in.) diameter, 166 cm (66 in.) width 331I000556FW
32 cm (13 in.) diameter, 208 cm (82 in.) width 332I000689FW
50 cm (20 in.) diameter, 166 cm (66 in.) width 516I000664FW
50 cm (20 in.) diameter, 208 cm (82 in.) width 520I000886FW
50 cm (20 in.) diameter, 260 cm (102 in.) width 525I000871FW
50 cm (20 in.) diameter, 320 cm (126 in.) width 532I000856FW
Table 1
Required Parts:
Part Number Description Quantity
568188 Shielded Communication Cable; 32 cm (13 in.) diameter models 1
568189 Shielded Communication Cable; 50 cm (20 in.) diameter models 1
568192 Ground Terminal 1
PRI343001195 Ferrite Core 1

Page 2 of 7 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT FB16-22
 Error 7, Code 24 on Ironers

1. Disconnect power from the machine.

Inner Left Side of 50 cm (20 in.) Diameter Ironer.
2. Remove the machine’s left side panel. Position of Unshielded Communication Cable,
3. Remove the unshielded communication cable. connected to the Control Board
Refer to Figure 2 for 32 cm (13 in.) diameter
models and Figure 3 for 50 cm (20 in.) diameter
models.
1
Inner Left Side of 32 cm (13 in.) Diameter Ironer.
Position of Unshielded Communication Cable,
connected to the Control Board

CFD159B

1. Communication Cable Route

Figure 3

CFD158B

1. Communication Cable Route

Figure 2

FB16-22 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Page 3 of 7
Error 7, Code 24 on Ironers

4. Install 568188 Shielded Communication Cable

for 32 cm (13 in.) diameter models or 568189 Inner Left Side of 50 cm (20 in.) Diameter Ironer
Shielded Communication Cable for 50 cm (20 in.)
diameter models in place of the cable that was
removed in step 3. Position the cable according to
Figure 4 for 32 cm (13 in.) diameter models and
1
Figure 5 for 50 cm (20 in.) diameter models.
Inner Left Side of 32 cm (13 in.) Diameter Ironer

3
2

CFD160B

1. Ferrite Core
2. Communication Cable Route
4
Figure 5

CFD158B

1. Ferrite Core
2. 568188 Shielded Communication Cable
3. Control Board
4. Frequency Inverter

Figure 4

Page 4 of 7 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT FB16-22
 Error 7, Code 24 on Ironers

5. Place the PRI343001195 Ferrite Core onto the 6. Install the 568192 Ground Terminal, pictured in
568188 Shielded Communication Cable for 32 cm Figure 7. Refer to Figure 8 for installation
(13 in.) diameter models or 568189 Shielded location details.
Communication Cable for 50 cm (20 in.) diameter
models as near as possible to the control board. 568192 Ground Terminal
Refer to Figure 5 and Figure 6. Make two loops
as indicated in Figure 6.

FWF21B

Figure 7
CFD161B

1. Two loops
2. PRI343001195 Ferrite Core
3. Shielded Communication Cable
4. Control Board

Figure 6

CFD163B

1. 568192 Ground Terminal

Figure 8

FB16-22 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Page 5 of 7
Error 7, Code 24 on Ironers

7. Connect the shielding of 568188 Shielded

Communication Cable for 32 cm (13 in.) diameter
models or 568189 Shielded Communication
Cable for 50 cm (20 in.) diameter models to the
568192 Ground Terminal. To do so, remove a
portion of insulation from the cable and clamp it
into the Ground Terminal. Refer to Figure 9 and
Figure 10.
1

CFD165B

1. 568189 Shielded Communication Cable

2. 568192 Ground Terminal

Figure 10

CFD164B

1. 568192 Ground Terminal

2. 568188 Shielded Communication Cable

Figure 9

Page 6 of 7 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT FB16-22
 Error 7, Code 24 on Ironers

8. Turn on the terminating resistor of the RS485

communication line on the frequency inverter by
moving the switch to the ON position.

CFD157B

1. Frequency Inverter
2. Dipswitch

Figure 11

FB16-22 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Page 7 of 7