Engineer’s Desktop™

17.2 Release
Installation Guide
©2023 Halliburton

Contents
Introduction ................................................................................................................................................... 2
Important Considerations ............................................................................................................................ 3
Licensing ................................................................................................................................................... 3
System Requirements .................................................................................................................................. 4
Supported Platforms and Databases for 17.2.00 ..................................................................................... 4
Testing Platforms for 17.2.00 ................................................................................................................... 4
Network Clients or Standalone ................................................................................................................. 4
Servers ..................................................................................................................................................... 5
Other Requirements ...................................................................................................................................... 6
Screen Resolutions/Video ........................................................................................................................ 6
Browsers ................................................................................................................................................... 6
Miscellaneous ........................................................................................................................................... 6
New Installation Scenarios........................................................................................................................... 8
Install EDT™ Applications in a Central/Regional Environment ................................................................ 8
Install EDT™ Applications on a Local/Standalone Environment ............................................................ 10
Upgrade Existing Installations................................................................................................................... 12
Upgrade EDT™ Applications in a Central/Regional Environment ......................................................... 12
Upgrade EDT™ Applications on a Local/Standalone Environment ....................................................... 15
Set Windows Authentication (Optional) ................................................................................................... 18
Setting the License File Manually ............................................................................................................. 19
Contacting Landmark Customer Support ................................................................................................ 20
Submitting a Request for Technical Assistance ..................................................................................... 20
Technical Assistance Centers ................................................................................................................ 20
Copyright and Trademarks ........................................................................................................................ 22

February 2023
 Engineer’s Desktop™ 17.2 Installation Guide

Introduction
This guide explains how to install or upgrade the Engineer’s Desktop™ (EDT™) 17.2.00 release
on server, standalone, and field computers. It covers the basic upgrade and installation
processes.
This document is accompanied by the:
Engineer’s Desktop™ 17.1.00 Release Database Guide, which explains how to install the
EDM™ database on a SQL Server and Oracle Server.
This document is intended for IT administrators and EDT™ users of all levels of experience; the
installation guide is most likely to help experienced IT administrators perform advanced
installations.
Refer to the Engineer’s Desktop™ Software Version 17.2 Release Notes for Enhancements,
Known, and Fixed Issues.

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Important Considerations
The licensing system has been upgraded to use the LGCX system. You will need new
license features to continue to use the EDT applications if you are upgrading to version
17.2.00 from a 5000.1.13 or older version. Contact a Landmark Account Manager to obtain
new licenses for the 17.2.00 release.

Licensing
Licensing allows controlled use of Landmark applications in network, local, or stand-alone
environments. When you purchase a Landmark application, you also purchase one or more
licenses, which give users the right to use the application. The number of licenses an application
has determines the number of users who access the application concurrently. Before running
Engineer’s Desktop™ software, you must have a valid license environment. This may mean you
are accessing or pointing to a valid license server. If you are unsure or need help, see your System
Administrator or contact Landmark Customer Support.
• For more information about Landmark licensing, refer to the Landmark Application
Manager Guide on Landmark Software Manager.
• You must obtain the LGCX 17.2.00 Release license file from Landmark® Graphics
Corporation prior to running this release. To obtain a license file you can use the link in the
Landmark Software Manager or contact Customer Support on page 20.

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 Engineer’s Desktop™ 17.2 Installation Guide

System Requirements
Below are the system requirements for Engineer’s Desktop™ 17.2.00 Release. The 17.2.00
release supports the following platforms and databases.

Supported Platforms and Databases for 17.2.00

• Windows Server 2019, 64-bit
• Windows Server 2016, 64-bit
• Windows 10 Enterprise, 64-bit
• Oracle 19c Client, 64-bit* (WellPlan™ and CasingWear™ software)
• Oracle 19c Client, 32-bit* (Classic applications)
• Oracle 12.2.0.1 Client, 64-bit (WellPlan™ and CasingWear™ software)
• Oracle 12.2.0.1 Client, 32-bit (Classic applications)
• SQL Server 2019 Enterprise, 64-bit (WellPlan™ and CasingWear™ software require 64-bit
ODBC drivers for SQL Server. Classic applications require 32-bit ODBC drivers.)
• SQL Server 2016 Enterprise SP2 (13.2.5026.0), 64-bit (WellPlan™ and CasingWear™
software require 64-bit ODBC drivers for SQL Server. Classic applications require 32-bit
ODBC drivers.)
• SQL Server Express 2019, 64-bit

Testing Platforms for 17.2.00

Primary Testing Platforms

• Windows Server 2019, 64-bit against SQL Server Express 2019, 64-bit
• HorizonView on Windows Server 2019, 64-bit with Oracle 19c, 32/64-bit Client against
Oracle 19c, 64-bit Server

Secondary Testing Platforms

• Windows Server 2016, 64-bit against SQL Server Express 2016, 64-bit
The minimum and recommended system requirements for these platforms follow.

Network Clients or Standalone

Recommended for Windows 10 64-bit Minimum for Windows 10 64-bit Platform
Platform
• Windows® 10 Enterprise, 64-bit • Windows® 10 Enterprise, 64-bit
• 4 x 2-GHz processor or greater • 4 x 2-GHz processor

• 8 GB RAM or greater • 4 GB RAM

• SVGA Color Monitor • SVGA Color Monitor

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 Engineer’s Desktop™ 17.2 Installation Guide

• 106-key Windows-ready integrated • 106-key Windows-ready integrated

keyboard keyboard

• MS-compatible mouse or pointing device • MS-compatible mouse or pointing device

• TCP/IP based network connection • TCP/IP based network connection

100 Mbps, 100 Mbps,
or or
• FLEXid dongle (bitlock), FLEXnet • FLEXid dongle (bitlock), FLEXnet
Publisher version 11.12.0.1 (for licensing) Publisher version 11.12.0.1 (for licensing)

• 3 GB or more disk space • 3 GB disk space (with everything installed)

• CD-ROM drive (not required if installing • CD-ROM drive (not required if installing
from a network location) from a network location)

• For Standalone systems, should have • For Standalone systems, should have
parallel port or USB port if dongle/bitlock parallel port or USB port if dongle/bitlock
license used (Bitlock dongle does not license used (Bitlock dongle does not
work with Windows 10 Home) work with Windows 10 Home)

Servers
Recommended for Windows Server 2019, Minimum for Windows Server 2012 R2,
64-bit Platform 64-bit Platform
• Windows® Server 2019, 64-bit • Windows® Server 2016, 64-bit

• 4 x 2-GHz or greater • 4 x 2-GHz processor

• 8 GB RAM or greater • 4 GB RAM

• VGA Color Monitor • VGA Color Monitor

• 106-key Windows-ready integrated • 106-key Windows-ready integrated

keyboard keyboard

• MS-compatible mouse or pointing device • MS-compatible mouse or pointing device

• TCP/IP based network connection 100 • TCP/IP based network connection 10

Mbps Mbps
• 2-4 GB or more disk space • 2 GB disk space
• CD-ROM drive (not required if installing from a • CD-ROM drive (not required if installing
network location) from a network location)
When no C: drive is present on the system, Microsoft® Windows® Installer (MSI) requires you to
run the install from a command line, with a switch. The syntax is:
setup.exe /v"DIRPROPERTY5=[DRIVE]:\\"
where [DRIVE] denotes the destination drive letter. For example, if your drive is M:
setup.exe /v”DIRPROPERTY5=M:\\"

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 Engineer’s Desktop™ 17.2 Installation Guide

Other Requirements
Screen Resolutions/Video
Recommended Minimum

• 1024 x 768 or higher • 1024 x 768

Important for Windows 10: Make sure that you have the latest Windows video drivers; some
plots may not render properly if your drivers are not up to date.

Browsers
The supported browsers are:
• Chrome, latest version
• Edge, latest version

Miscellaneous
Applications require you to install a current Landmark LAM or a FLEXnet Publisher dongle
(bitlock) for licensing purposes. Landmark does not distribute FLEX dongle bitlocks for use on
application servers.

Microsoft Security Warnings When Installing

• A security warning may appear when trying to install software, due to security restrictions
imposed by recent Microsoft security updates:
• “Security Warning: Do you want to run this software?” Simply click Run to proceed with
the EDM software installation.

Data Execution Prevention

Data Execution Prevention helps protect against damage from viruses and other threats.
However, some programs may not run correctly when this is turned on. If there is a conflict, you
will see an error similar to this:

It is recommended that Data Execution Prevention be set to “Turn on DEP for essential Windows
programs and services only”.
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To set DEP:
1. Right-click My Computer.
2. Select Properties > Advanced tab.
3. Under Performance, click the Settings button. Select Data Execution Prevention tab.
4. Select Turn on DEP for essential Windows programs and services only.
5. Click OK.

Russian Language Configuration

For Windows 10 operating systems, ensure that the region is set to English when installing the
software. Post-installation open the Region and Language dialog, and change the language to
Russian for Keyboards and Languages.
Note:
If the language is not set to English, some of the features such as the Fluid Positions Animation plot in
Hydraulics will not work as expected and may display the following message when the feature is run:
“Object reference not set to an instance of an object”
Change the region language to English and then reinstall the software to resolve this.

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 Engineer’s Desktop™ 17.2 Installation Guide

New Installation Scenarios

This section outlines the process of installing on a computer that does not have a previous
version of EDT™ applications or database installed.
Please make sure the directory path where the EDT™ installer is downloaded does not contain
special characters such as # or parenthesis. If there are special characters, the installer may not
behave as expected.
Note:
32-bit operating systems are no longer supported. These instructions are for 64-bit systems only.

The scenarios outlined in this section include:

Install EDT™ Applications in a Central/Regional Environment - This installation assumes that a
remote License Server and EDM™ Database Server have been set up. The steps in this
scenario include:
• Run the EDT™ Installation
• Configure ODBC DSN Connections to the Remote EDM™ Database
Install EDT™ Applications on a Local/Standalone Environment - This installation assumes that a
License file is located locally and the EDM™ database will be installed locally. The steps in
this scenario include:
• Run the EDT™ Installation

Install EDT™ Applications in a Central/Regional Environment

Assumptions:
• A remote License Server has been set up.
• A remote EDM™ Database Server has been set up.

Run the EDT™ Installation

1. Run the EDT 17.2.00 installation file (EDT_17.2.00.exe) as an Administrator.

2. Allow the program to make changes to your computer if challenged by User Account Control.
(Click Yes).
3. If Microsoft .NET Framework 3.5.1, or 4.5.1 or later is not installed, it is installed at this time.
Click Install and follow the prompts for the .NET installation.
Once the .NET Framework is installed, the Engineer’s Desktop installation begins.
4. On the Welcome page, click Next.
5. On the Set Environment Variable page, enter the location of the EDT™ license file in the field
provided using the syntax port@servername or port@IP address.
For example, [email protected].
License Notes:
If this setting is skipped, the environmental variable must be manually created.
New Installation Scenarios Page 8 of 23 February 2023
 Engineer’s Desktop™ 17.2 Installation Guide
If port and servers names are unknown, check the License file.
If there are redundancy servers, use a semi-colon to separate each license location.
For example, 2013@ServerName1; 2013@ServerName2; 2013@ServerName3;

6. Click Next.
7. On the Custom Setup page, select the Local DB Install options and select This feature will
not be available.
Install Location:
Do not select the same install location as the previous EDT™ version.

8. Click Next.
9. On the Ready to Install the Program page, click Install.
The installation begins. During the installation, third party applications are installed along with
the EDT™ applications. Follow the prompts if required.
10. When the installation is complete, click Finish.
11. You are now prompted to restart the computer. Click Yes to restart.
The EDT 17.2.00 now appears in Programs and Features.
12. Verify the Engineer’s Desktop applications and tools appear in the Start menu.

Configure ODBC DSN Connections to the Remote EDM™ Database

Create a 32-bit ODBC DSN Connection to the EDM™ database for classic EDT™ applications
and a 64-bit ODBC DSN connection for the CasingWear™ and WellPlan™ applications.
Configure 32-bit ODBC DSN Connection

1. Open the 32-bit ODBC Administrator, C:\Windows\SysWOW64\odbcad32.exe.

2. Select the System DSN tab.
3. Click Add...
4. Select the SQL Server Native Client 11.0 driver.
5. Click Finish.
6. Type a Name for the data source. This is the name that appears in the log in dialog box to
identify the database.
7. Select or type the Server containing the active EDM5000 database instance.
For example, servername\EDM5000.
8. Click Next.
9. Do one of the following:
• If you are using Windows authentication to connect to the database, select With
Integrated Windows authentication.
• If not, select With SQL Server authentication using a login ID and password
entered by the user and type the Login ID and Password for the database.

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 Engineer’s Desktop™ 17.2 Installation Guide

10. Check the Change the default database to: and select the EDM™ database from the drop-
down list.
11. Click Next.
12. Click Finish.
13. On the ODBC Microsoft SQL Server Setup dialog box, click Test Data Source....
If the test is successful, the 32-bit ODBC DSN connection is setup correctly and ready to use.

Configure 64-bit ODBC DSN Connection

1. Open the 64-bit ODBC Administrator, C:\Windows\System32\odbcad32.exe.

2. Select the System DSN tab.
3. Click Add...
4. Select the SQL Server Native Client 11.0 driver.
5. Click Finish.
6. Type a Name for the data source. This is the name that appears in the log in dialog box to
identify the database.
7. Select or type the Server containing the active EDM5000 database instance.
For example, servername\EDM5000.
8. Click Next.
9. Do one of the following:
• If you are using Windows authentication to connect to the database, select With
Integrated Windows authentication.
• If not, select With SQL Server authentication using a login ID and password
entered by the user and type the Login ID and Password for the database.
10. Check the Change the default database to: and select the EDM™ database from the drop-
down list.
11. Click Next.
12. Click Finish.
13. On the ODBC Microsoft SQL Server Setup dialog box, click Test Data Source....
If the test is successful, the 64-bit ODBC DSN connection is setup correctly and ready to use.

Install EDT™ Applications on a Local/Standalone Environment

Assumptions:
• A local License file is located locally.
• The EDM™ Database will be installed locally.

Run the EDT™ Installation

1. Run the EDT 17.2.00 installation file (EDT_17.2.00.exe) as an Administrator.

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 Engineer’s Desktop™ 17.2 Installation Guide

2. Allow the program to make changes to your computer if challenged by User Account Control.
(Click Yes).
3. If Microsoft .NET Framework 3.5.1, or 4.5.1 or later is not installed, it is installed at this time.
Click Install and follow the prompts for the .NET installation.
4. Once the .NET Framework is installed, you are now prompted to restart the machine. Click
Yes to restart.
After the restart, the EDT 17.2.00 installation should start automatically.
5. Allow the program to make changes to your computer if challenged by User Account Control.
(Click Yes).
6. On the Welcome page, click Next.
7. On the Set Environment Variable page, type the location and name of your license file.
8. Click Next.
9. On the Custom Setup page, click Next.
The installation begins. During the installation, EDT™ applications and database are
upgraded and third-party applications are installed. Follow the prompts if required.
10. When the installation is complete, click Finish.
11. You are now prompted to restart the machine. Click Yes to restart.
A blank EDM™ database is created in SQL Server 2019 Express, with two ODBC DSN
connects created. A 32-bit DSN for EDT™ classic applications and an identically named 64-
bit DSN for the CasingWear™ and WellPlan™ applications.
The EDT 17.2.00 now appears in Programs and Features.
12. Verify the Engineer’s Desktop applications and tools appear in the Start menu.
For Windows 10, the EDT applications and tools will be displayed under the alphabet ‘L’ in the
Start menu.

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 Engineer’s Desktop™ 17.2 Installation Guide

Upgrade Existing Installations

This section outlines the process of updating on a computer that has a previous version of EDT™
installation.
Please make sure the directory path where the EDT™ installer is downloaded does not contain
special characters such as # or parenthesis. If there are special characters, the installer may not
behave as expected.
Note:
32-bit operating systems are no longer supported. These instructions are for 64-bit systems only.

The scenarios outlined in this section include:

Upgrade EDT™ Applications in a Central/Regional Environment - This update assumes that a
remote License Server and EDM™ Database Server have been updated. The steps in this
scenario include:
• Remove Existing EDM™ ODBC Entries
• IMPORTANT CHANGE - Uninstall Existing Applications
• Run the EDT Installation
• Configure ODBC DSN Connections to the Remote EDM™ Database
Upgrade EDT™ Applications on a Local/Standalone Environment - This update assumes that a
License file is located locally and the EDM™ database are installed locally. The steps in this
scenario include:
• Remove Existing EDM™ ODBC Entries
• IMPORTANT CHANGE - Uninstall Existing Applications
• Run the EDT Installation
• Update EDM™ Databases

Upgrade EDT™ Applications in a Central/Regional Environment

Assumptions:
• A remote License Server has been updated.
• A remote EDM™ Database Server has been updated.

Remove Existing EDM™ ODBC Entries

1. Delete any EDM ODBC entries that use the “SQL Native Client” driver. This can be done
using the Microsoft ODBC Administrator (C:\Windows\SysWOW64\odbcad32.exe).

IMPORTANT CHANGE - Uninstall Existing Applications and EDM 5000 SQL Server
2019 Instance

1. Uninstall Landmark Engineer’s Desktop applications.

2. Uninstall SQL Server 2019 instance named EDM5000 if it exists.

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 Engineer’s Desktop™ 17.2 Installation Guide

Run the EDT Installation

1. Run the EDT 17.2.00 installation file (EDT_17.2.00.exe) as an Administrator.

2. Allow the program to make changes to your computer if challenged by User Account Control.
(Click Yes).
3. If Microsoft .NET Framework 3.5.1, or 4.5.1 or later is not installed, it is installed at this time.
Click Install and follow the prompts for the .NET installation.
4. Once the .NET Framework is installed, you are now prompted to restart the machine. Click
Yes to restart.
After the restart, the EDT 17.2.00 installation should start automatically.
5. Allow the program to make changes to your computer if challenged by User Account Control.
(Click Yes).
6. On the Welcome page, click Next.
7. On the Set Environment Variable page, enter the location of the EDT™ license file in the field
provided using the syntax port@servername or port@IP address. For example,
[email protected].
License Notes:
If this setting is skipped, the environmental variable has to be manually created.
If port and servers names are unknown, check the License file.
If there are redundancy servers, use a semi-colon to separate each license location.
For example, 2013@ServerName1; 2013@ServerName2; 2013@ServerName3;

8. Click Next.
9. On the Custom Setup page, select the Local DB Install options and select This feature will
not be available.
Install Location:
Do not select the same install location as the previous EDT™ version.

10. Click Next.

11. On the Ready to Install the Program page, click Install.
The installation begins. During the installation, EDT™ applications and database are
upgraded and third-party applications are installed. Follow the prompts if required.
12. When the installation is complete, click Finish.
13. You are now prompted to restart the machine. Click Yes to restart.
During the installation the previous version’s desktop icons and Start menu items are
removed and replaced with new 17.2.00 icons and items.
The EDT 17.2.00 now appears in Programs and Features.
14. Verify the Engineer’s Desktop applications and tools appear in the Start menu.

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 Engineer’s Desktop™ 17.2 Installation Guide

Configure ODBC DSN Connections to the Remote EDM™ Database

Create a 32-bit ODBC DSN Connection to the EDM™ database for classic EDT™ applications
and a 64-bit ODBC DSN connection for the CasingWear™ and WellPlan™ applications.

Configure 32-bit ODBC DSN Connection

1. Open the 32-bit ODBC Administrator, C:\Windows\SysWOW64\odbcad32.exe.

2. Select the System DSN tab.
3. Click Add...
4. Select the SQL Server Native Client 11.0 driver.
5. Click Finish.
6. Type a Name for the data source. This is the name that appears in the log in dialog box to
identify the database.
7. Select or type the Server containing the active EDM5000 database instance.
For example, servername\EDM5000.
8. Click Next.
9. Do one of the following:
• If you are using Windows authentication to connect to the database, select With Integrated
Windows authentication.
• If not, select With SQL Server authentication using a login ID and password entered by
the user and type the Login ID and Password for the database.
10. Check the Change the default database to: and select the EDM™ database from the drop-
down list.
11. Click Next.
12. Click Finish.
13. On the ODBC Microsoft SQL Server Setup dialog box, click Test Data Source....
If the test is successful, the 32-bit ODBC DSN connection is setup correctly and ready to use.

Configure 64-bit ODBC DSN Connection

1. Open the 64-bit ODBC Administrator, C:\Windows\System32\odbcad32.exe.

2. Select the System DSN tab.
3. Click Add...
4. Select the SQL Server Native Client 11.0 driver.
5. Click Finish.
6. Type a Name for the data source. This is the name that appears in the log in dialog box to
identify the database.
7. Select or type the Server containing the active EDM5000 database instance.
For example, servername\EDM5000.
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 Engineer’s Desktop™ 17.2 Installation Guide

8. Click Next.
9. Do one of the following:
• If you are using Windows authentication to connect to the database, select With
Integrated Windows authentication.
• If not, select With SQL Server authentication using a login ID and password
entered by the user and type the Login ID and Password for the database.
10. Check the Change the default database to: and select the EDM™ database from the drop-
down list.
11. Click Next.
12. Click Finish.
13. On the ODBC Microsoft SQL Server Setup dialog box, click Test Data Source....
If the test is successful, the 64-bit ODBC DSN connection is setup correctly and ready to use.

Upgrade EDT™ Applications on a Local/Standalone Environment

Assumptions:
• A local License file is located locally.
• The EDM™ Database is installed locally.

Remove Existing EDM™ ODBC Entries

1. Delete any EDM ODBC entries that use the “SQL Native Client” driver. This can be done
using the Microsoft ODBC Administrator (C:\Windows\SysWOW64\odbcad32.exe).

IMPORTANT CHANGE - Uninstall Existing Applications and EDM 5000 SQL Server
2019 Instance

1. Uninstall Landmark Engineer’s Desktop applications.

2. Uninstall SQL Server 2019 instance named EDM5000 if it exists.

Run the EDT Installation

1. Run the EDT 17.2.00 installation file (EDT_17.2.00.exe) as an Administrator.

2. Allow the program to make changes to your computer if challenged by User Account Control.
(Click Yes).
3. If Microsoft .NET Framework 3.5.1, or 4.5.1 or later is not installed, it is installed at this time.
Click Install and follow the prompts for the .NET installation.
4. Once the .NET Framework is installed, you are now prompted to restart the machine. Click
Yes to restart.
After the restart, the EDT 17.2.00 installation should start automatically.
5. Allow the program to make changes to your computer if challenged by User Account Control.
(Click Yes).
6. On the Welcome page, click Next.
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 Engineer’s Desktop™ 17.2 Installation Guide

7. On the Set Environment Variable page, the default path and license file will be pre-populated:
C:\Landmark\LAM\license.dat. Edit this field to identify the location and name of your license
file.
8. Click Next.
9. On the Custom Setup page, click Next.
Install Location:
Do not select the same install location as the previous EDT™ version.
The installation begins. During the installation, EDT™ applications and database are
upgraded and third-party applications are installed. Follow the prompts if required.
10. When the installation is complete, click Finish.
11. You are now prompted to restart the machine. Click Yes to restart.
During the installation the previous version’s desktop icons and Start menu items are
removed and replaced with new 17.2.00 icons and items.
A blank EDM™ database is created in SQL Server 2019 Express, with two ODBC DSN
connects created. A 32-bit DSN for EDT™ classic applications and an identically named 64-
bit DSN for the CasingWear™ and WellPlan™ applications.
The EDT 17.2.00 now appears in Programs and Features.
12. Verify the Engineer’s Desktop applications and tools appear in the Start menu.
For Windows 10, the EDT applications and tools will be displayed under the alphabet ‘L’ in the
Start menu.

Update EDM™ Databases

SQL Server Database

The SQL Server Utility has been updated to create:

• a 32-bit ODBC DSN used by the classic EDT™ applications
• a 64-bit ODBC DSN used by the CasingWear™ and WellPlan™ applications
1. After the restart, run the SQL Server Utility to redeploy previous EDM™ databases. (Start >
Programs > Landmark > Engineer's Desktop > Tools > SQL Server Utility)
2. Select the Replace option to replace the default ‘edm’ database that was deployed as part of
the installation process with the Data Source Name “EDM 5000.17 Single User Db”.
3. Click Browse to locate and select the database that was in use with the previous version of
the EDT™ applications.
In most cases this database resides in C:\Landmark\EDT\EDM\Databases.
4. Click Open.
5. Click OK.
6. Click Yes, to replace the existing Data Source Name.
7. When the process is complete a confirmation appears. Click OK to close the SQL Server
Utility.
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8. Navigate to and run the SQL Server database update utility

(C:\Landmark\EDT\EDM\Updates\SQLServer\EDM_5000_17_0_SQL_Update.exe).
9. Click Unzip to extract the update files.
10. When the update files are extracted, click OK.
11. Click the Run Automated button.
12. Click OK.
13. Type the Username and Password, select the DSN of the database you are updating.
14. Click OK.
15. On the version confirmation dialog box, click Yes.
16. When the update is finished, click OK.
Both the 32-bit and 64-bit versions of ODBC Administrator should show the same list of SQL
Server hosted EDM™ databases.
17. Run the EDM Administration Utility, check the current EDM™ database version (Help > About
menu).

Oracle Databases

1. Navigate to and run the Oracle database update utility

(C:\Landmark\EDT\EDM\Updates\Oracle\EDM_5000_17_0_ORA_Update.exe).
2. Click Unzip to extract the update files.
3. When the update files are extracted, click OK.
4. Click the Run Automated button.
5. On the db_update dialog box, click OK.
Note:
Special permissions are required to modify database objects as tables and views

6. Type the user and password, select the correct 32-bit DSN, click OK.
7. On the version confirmation dialog box, click Yes.
8. When the update is finished, click OK.
Both the 32-bit and 64-bit versions of ODBC Administrator should show the same list of
hosted EDM™ databases.
9. Run the EDM Administration Utility, check the current EDM™ database version (Help > About
menu).

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Set Windows Authentication (Optional)

For any of the scenarios mentioned in this guide, you can set up Windows Authentication after you
install or update.
1. If Windows Authentication is required for EDM™ users, change the default setting value of
LGC_EDM_REMOTE_OS_AUTHENT to TRUE.
Right-click My Computer > Properties. Click Advanced system settings > Environment
Variables. Then, click Edit under System variables.

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 Engineer’s Desktop™ 17.2 Installation Guide

Setting the License File Manually

Perform these steps either before or immediately after the Engineer’s Desktop™ installation.
Note:
The instructions below are for a license file that resides on your local computer. You can, however,
connect to a network license. Follow the instructions in the Landmark Application License Installation
Guide for instructions on network licenses.
Please see all of the Licensing notes above, in the Important Considerations for Installation and
Licensing section. If you have any questions about installing a license, please see your IT department,
or Landmark Support.

1. Obtain a license file from Landmark Graphics.

2. If the file is not called license.dat, rename it to license.dat.
3. Place the license file on your computer in a directory where it will not be erased. For example,
you could copy the file to a Landmark_Licenses directory.
4. Set an environment variable that will point to the license file. Open the Control Panel by
clicking the Windows Start button > Control Panel.
5. Select System and security, then select System on the Control Panel. Click Advanced
system settings on the upper left of the screen.
6. Click the link. The System Properties dialog box displays.
7. Click the Environment Variables button.
This dialog is divided into two sections: User variables on the top and System variables below
that.
8. Click the New button under System variables.
9. Type LM_LICENSE_FILE for the Variable name.
10. For the Variable value, do one of the following:
• Type the full path of the license file and the license file name (license.dat).
• Type the license server information for your LAM server installation. For example,
C:/Landmark_License/license.dat.
• If the license file resides on a LAM server, type the server port and name in the
variable value.
For example, [email protected].
License Notes:
If there are redundancy servers use a semi-colon to separate each license location for example,
2013@ServerName1; 2013@ServerName2; 2013@ServerName3;

11. Click the OK the buttons for the New System Variable, Environment Variables, and System
Properties dialog boxes.
12. Close the Control Panel.

Setting the License File Manually Page 19 of 23 February 2023

 Engineer’s Desktop™ 17.2 Installation Guide

Contacting Landmark Customer Support

Landmark Customer Support operates Technical Assistance Centers (TACs) in the Asia Pacific,
Latin America, North America, and the United Kingdom. Customer Support provides technical
assistance on Landmark applications. The website for Landmark is:

Halliburton | Landmark (https://www.landmark.solutions/)

Requests for support can be made by:

• Landmark Customer Support Portal (https://www.ienergy.community/Support)
See Submitting a Request for Technical Assistance below.
• Email:

[email protected] ➔ Latin America (Spanish/Español)

[email protected] ➔ Latin America (Portuguese/Português)

[email protected] ➔ Africa, Asia Pacific, Eurasia, Europe, Middle East,

North America

• Telephone: See Technical Assistance Centers below.

Submitting a Request for Technical Assistance

To submit a request for technical assistance:
1. Open Landmark Customer Support Portal (https://www.ienergy.community/Support) in a
browser.
2. Click Customer Support Portal under the Need Help heading? The Sign In page displays.
However, if you have previously signed in and the system has remembered your credentials,
the Customer Support page displays.
3. If the Sign In page is displaying, log in. The Welcome page displays.
4. Click Contact Support near the bottom of the page. The Contact Customer Support page
appears in the browser.
5. Fill in the requested information.
Provide:
• Details about your technical concern, including any error messages.
• Workflow steps where the problem occurred.
• Attachments of screen shots that capture the problem.
6. Click Submit.
A support analyst will respond to your request.

Technical Assistance Centers

The phone numbers for the Technical Assistance Centers are:
Contacting Landmark Customer Support Page 20 of 23 February 2023
 Engineer’s Desktop™ 17.2 Installation Guide

• Asia Pacific
+61-8-9481-4488
• Europe, Africa, Middle East, Eurasia, United Kingdom
+44-1372-868686
• Latin America, USA
+1-713-839-3405 (Spanish/Español, Portuguese/Português, English)
• North America, USA
+1-713-839-2200
Toll Free +1-877-435-7542

Contacting Landmark Customer Support Page 21 of 23 February 2023

 Engineer’s Desktop™ 17.2 Installation Guide

Copyright and Trademarks

© 2023 Halliburton
All Rights Reserved
This publication has been provided pursuant to an agreement containing restrictions on its use. The publication is also protected by
Federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system,
or translated into any human or computer language, in any form or by any means, electronic, magnetic, manual, or otherwise, or
disclosed to third parties without the express written permission of:
Halliburton | Landmark
3000 North Sam Houston Parkway East, Houston, Texas 77032-3219, USA
P.O. Box 60087, Houston, Texas 77205-0087, USA
Phone: 281.871.4000
Internet: https://www.landmark.solutions/
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Note
The information contained in this document is subject to change without notice and should not be construed as a commitment by
Halliburton. Halliburton assumes no responsibility for any error that may appear in this manual. Some states or jurisdictions do not
allow disclaimer of expressed or implied warranties in certain transactions; therefore, this statement may not apply to you.

Copyright and Trademarks Page 22 of 23 February 2023

 Engineer’s Desktop™ 17.2 Installation Guide
Open Source and Third-Party Licenses and Attributions
Halliburton acknowledges that certain third-party code has been bundled with, or embedded in, its software. The licensor of this
third-party code, and the terms and conditions of their respective licenses, may be found at the following location:

http://utils.ienergy.community/Documents/Third_Party_EDT_17.2.00.pdf

Disclaimer
The programs and documentation may provide links to external web sites and access to content, products, and services from third
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Copyright and Trademarks Page 23 of 23 February 2023