Social Issue and Professional Practice Activity
Social Issue and Professional Practice Activity
Consider the case where Tisetso sells hardware and software to over 100 000
customers per year. She has 10 years of experience. As part of the billing process she
keeps information on customers. She buys and uses a data mining tool to derive useful
information about her client’s information such as postal codes, credit card numbers, ID
numbers, etc. Most of this information identifies groups and not individuals. She can
then use the information to market her wares more efficiently. Is this ethical since
customers did not give her the information for this purpose?
• Should the customer be notified?
• Is there a need for establishment of a policy? If so, what should this policy looks like?
• Professional responsibility (professional Ethics): Do professionals have a responsibility
to ensure computing serves humanity well?
Scenario 3: Freedom of Expression
A student, Gert, posts sex fantasies on a blog (alike blogger.com), called Ling’s Journey.
The stories are fictional, but Gert named the main character, Ling, after a real student.
In the story, he described the rape, torture and murder of Ling. He is also member of a
social media newsgroup (alike Facebook), discussing sex acts. An alumnus saw this and
reported it to the University as well as to the social media companies. Gert was then
arrested and held in custody and the social media companies suspended his account.
He was charged with transmitting communication of threat to injure another person,
and violating community policies of the respective social media platforms. The charges
were eventually dropped and his accounts reinstated. Did Gert really do anything
wrong?