Scribd
Upload
1K views1 page

Diabatic Script Stark

The document discusses a call from a diabetic supplies company to confirm a patient's diabetes diagnosis and insurance information in order to send free testing supplies. It describes a continuous glucose monitor that can test blood sugar without pricking the finger. It notes the patient must test blood sugar 4-5 times a day and inject insulin 3-5 times daily to qualify.

Uploaded by

Muhammad Afzaal Ahmad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
1K views1 page

Diabatic Script Stark

The document discusses a call from a diabetic supplies company to confirm a patient's diabetes diagnosis and insurance information in order to send free testing supplies. It describes a continuous glucose monitor that can test blood sugar without pricking the finger. It notes the patient must test blood sugar 4-5 times a day and inject insulin 3-5 times daily to qualify.

Uploaded by

Muhammad Afzaal Ahmad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

DIABATIC SUPPLIES SCRIPT

Hello this is sam from diabetic health, how are you doing today? The reason of this call is to let you know
that your health insurance is about to send you some diabetic supplies at your door step, so I am just
calling you to confirm that you have diabetes (Type 1 or 2)
• How many times a day you test your blood Sugar level once, twice or more than that? (Must be
At least Once a Day)
Alright I have a good news for you that you qualify for the very latest version of diabetic testing glucose meter
through which you don’t have to prick your finger anymore and the best part is that it will be covered by your
health insurance carrier you don’t need to pay anything out of your pocket.

2. How do you pronounce your first and last name?


3. We have to send this supplies to your door steps so can you verify me your current residing address?
4. Who is your current insurance provider like Medicare, Humana, Cigna or Aetna? (Do u you have your
health insurance card with you?) Must be yes.

2. Freestyle libre.
It is a continuous glucose monitor it is like a small sensor you only have to put the small sensor on your
arms and you will be able to test your blood sugar level multiple times a day without experiencing any
kind of pain
Qualification criteria
Patient must test his blood sugar level 4-5 times a day and inject insulin 3-5 times a day.

Transfer line
Alright so that’s all the information I just need to gather around now I am going to connect this call to
the verification department of diabetic supplies team and they will enroll you for your new upgraded
meter and you goanna get it at your door steps within 72 hours and this call will override any national or
federal do not call list registry you may be on.

Objections / REBUTTALS
OFFSCRIPT (FOR QUESTIONS YOU CAN'TANSWER)

WHERE ARE YOU LOCATED?


We’re located in Houston, TX however, we have our office in your state as well and we are providing free
home delivery of your diabetic testing supplies covered by insurance.

HOW MUCH WILL IT COST?


Well it will not cost you anything out of your pocket because it will be cover from your health insurance
carrier 80% of the cost will be cover from your Medicare and the rest of the 20% will be cover from your
secondary health insurance copay’s and deductible’s may still apply.

You might also like