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Project Doc - Last Mile Delivery Analysis

The document discusses a freelance data scientist task to analyze delivery time and customer satisfaction data for a pizza franchise to help the owner identify areas for improvement and ensure timely deliveries. The owner is concerned about an upcoming audit and needs recommendations to enhance performance and maintain the franchise agreement.

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irron349
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12 views

Project Doc - Last Mile Delivery Analysis

The document discusses a freelance data scientist task to analyze delivery time and customer satisfaction data for a pizza franchise to help the owner identify areas for improvement and ensure timely deliveries. The owner is concerned about an upcoming audit and needs recommendations to enhance performance and maintain the franchise agreement.

Uploaded by

irron349
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Task - Last Mile Delivery Analysis

CONFIDENTIALITY DISCLAIMER & NDA:


The data and information given in this task is confidential and is the sole property of Innomatics
Research Labs. It is strictly forbidden to share any part of this document with any third party
under any circumstance, without a written consent of Innomatics Research Labs.
By clicking on this document you are bound to Online Content Protection Terms and
Conditions.

In any case, it is strictly prohibited to share/copy/reproduce this document/task. It is strictly


prohibited to share or upload this task via github/linkedin or any other platform (virtual or
physical).
Dataset Link - Click here

Problem Statement 🍕
Kanav has started his own Pizza Store by getting the Franchise from the popular Pizza brand
Diminos. The store currently is running completely online and Kanav has hired a team of
delivery personnel to deliver the pizza on time to the customers. In order to increase the
revenue and profits Kanav is already running the store 24 * 7.

As per Diminos policies, Kanav’s Pizza Store promises to deliver the pizza order within 30
minutes from the time the order was placed. Failure to meet this commitment results in the pizza
being free for the customer.

Recently Diminos gave a notice to Kanav that there will be an audit scheduled and Kanav is
particularly concerned about two key performance metrics: Delivery Time and Customer
Satisfaction. These metrics are pivotal in determining the overall success and viability of the
store, and failure to meet expectations could jeopardize the franchise relationship.

Moreover, as Kanav has hired a team of delivery personnels, he is also facing difficulty in
capacity planning for the Delivery Fleet. Capacity planning for the delivery fleet is a crucial
aspect for ensuring timely and efficient deliveries.
TASK
Assume that you are a freelance data scientist.

Kanav is worried that he might lose the franchise if he is not able to meet the metric and wants
your help in order to understand his store's performance so that he can take some actions to
prevent his business.

To address this challenge, Kanav seeks a data-driven approach to understand the store's
performance and identify potential areas for improvement.

As a data science expert you are tasked with analyzing historical data related to order arrival
and delivery times, and other relevant variables. You as an expert are expected to provide
actionable insights and recommendations that Kanav can implement to enhance the store's
performance and secure its standing with Diminos.

Help Kanav by analyzing the data and sharing insights to keep his business up and running.

Submissions
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