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Effective Communication A2

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ferwhoski
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10 views

Effective Communication A2

Uploaded by

ferwhoski
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Introduction:

Today, we'll be discussing workplace communication. E ective


communication is essential for success in any corporate
environment. Whether you're interacting with colleagues,
supervisors, or clients, clear and concise communication helps
ensure that everyone is on the same page and working towards
common goals.

Vocabulary:

1. Verbal Communication: Using spoken words to convey


messages or information.
2. Nonverbal Communication: Communicating without
words, through gestures, facial expressions, and body
language.
3. Active Listening: Paying full attention to the speaker,
understanding the message, and providing feedback.
4. Clarity: The quality of being easily understood.
5. Conciseness: Expressing ideas clearly and brie y.
6. Professional Tone: Using language and demeanor
appropriate for a corporate setting.
7. Feedback: Providing constructive comments or
suggestions to improve communication or performance.
8. Empathy: Understanding and sharing the feelings of others.
9. Assertiveness: Expressing one's thoughts and opinions
con dently and respectfully.
10. Con ict Resolution: Strategies for addressing and
resolving disagreements or con icts in the workplace.
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Questions for Discussion:

1. What are some common forms of workplace


communication?
2. How important is Active listening in a professional
setting?
3. Can you share an example of a time when e ective
communication helped resolve a problem at work?
4. How can you ensure that your emails are clear and
professional?
5. What are some nonverbal cues that can enhance
communication in meetings or presentations?
6. Why is it important to provide feedback to colleagues or
team members?
7. How can you adapt your communication style when
interacting with di erent audiences (e.g., colleagues,
supervisors, clients)?
8. What strategies can you use to manage con icts or
disagreements in the workplace?
9. How do cultural di erences impact workplace
communication, and how can you navigate them
e ectively?
10. What are some ways to build trust and rapport through
communication in a corporate environment?
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