Leap Front Office 7 8 Week 5
Leap Front Office 7 8 Week 5
W5
Front Office
Quarter Third Date March 11, 2021
What is risk?
Risk is the chance or probability that a person will be harmed or experience an
adverse health effect caused by a hazard. It may also apply to situations with property
or equipment loss.
Factors that influence the degree of risk include how much a person is exposed
to a hazardous thing or condition; and how the person is exposed, and how severe are
the effects under the conditions of exposure.
Risk assessment. Risk assessment is the process where you identify hazards,
analyze or evaluate the risk associated with that hazard, and determine appropriate
ways to eliminate or control the hazard
HAZARD RISKS SAFETY MEASURES
B. Development Learning Task 1: Write (/) if the statement shows the OHS procedures, practices and
Pagpapaunlad regulations, and correct the statement if not.
____1. Maintain and promote workers’ health and working capacity
_____2. Use of PPE when working.
_____3. Exposed electrical tools or equipment and short circuits.
_____4. Keeping your hands always clean and nails cut short.
_____5. Increase of insurance and other operating cost.
Scene 1:
Stella as the front desk officer received a call from a customer regarding
reservation. The caller received an email stating a wrong date of reservation. The
caller keeps on yelling at her on the phone telling how angry she was upon reading
the email.
Scene 2:
Edward the bell boy is the one who collected guest’s luggage up to the
room. He lifted two luggages of the guest at the same time before putting it on the
push cart. After his work, he felt that his back is in pain.
References:
TLE-Front Office Services Grade 7/8 PIVOT IV-A Learner’s Material Quarter 1. (First Edition, 2020).
Department of Education Region IV-A CALABARZON.